Complete Pet Care Animal Hospital At Falls Pointe

The doctor was very friendly but their services were not competitively priced. We were charged an exam fee everytime we were seen (within 2 months) which added $50 to the charge even for simple visits like routine vaccine boosters. We had our dog's nails trimmed our first visit which was a $50 charge for 10 minutes of work. Not that I don't appreciate it, but any other vet I've been to offers it free or for a small fee. We had a 45 minute wait for a scheduled appointment on our first visit. I'd recommend elsewhere, nothing they provide is exemplary but they charge as if they are a standout location. Read Less

Everyone was amazing. They got me in immediately even though I was new. Staff was informative and didn't try to over sell testing, made recommendations and let me decide. DR. Conley and Fred took exceptional care of my mojo during his surgery I'm very grateful to everyone! Would recommend this veterinary clinic for all of your needs Read Less

I've brought my puppy here since she was 8 weeks old. They always provided a great service. It wasn't until my pup had an infection and they squeezed me in last minute that I truly knew how much to appreciate them. Their kindness was calming and their professionalism was reassuring. Their staff is knowledgeable and friendly. Great service, convenient hours, all around wonderful staff! Read Less

We've only been taking our dog here for a short time but they have been FANTASTIC! Having been a vet tech for years I am extremely picky about how my pets are treated and I was very impressed with this clinic. Everyone is always pleasant, helpful, and thorough - both techs and DVMs. Our dog can get a little nervous at the vet but she has done great here and they have been very accommodating to her needs. We signed up for the yearly health plan and ended up having to cancel because we're moving out of town, and they were so helpful in getting it canceled and making sure we got our money's worth out of what we had already paid for the plan. Highly recommend! Read Less

Great staff! We have used Complete Pet Care Animal Hospital for 12 years. The doctors are wonderful both with your pet and with you. We have gone through surgery, teeth cleaning and many minor problems. There is always a doctor on call.Our dog had emergency surgery on a Sunday. We also use the grooming services and have always been pleased. We have two Westies (West Highland Terriers). Read Less

Freindly staff, clean office, and vets are on call to answer questions over the weekend for concerned pet owners. They have a doggy day care, boarding and grooming services as well. We have been very pleased with the care our 2 pups and cat have received. Read Less

We have been taking our pets here for over 6 years and have always had great service. We have one dog and multiple cats so we have seen all of the doctors!  We had one of our cats pass away a few years ago and they sent us a care with each employees condolences. That's the commitment to the animals and the owners. I highly recommend them to anyone wanting a personal touch. Read Less

I've been taking my puppy here for about 3 months, and my experience has been absolutely wonderful. I've had various interactions with Dr. Simpson, Dr. Conley, and Dr. Hunter (the majority with Dr. Conley), and all three have been spectacular. They don't just rush in and out, each of them has spent time really trying to help. Dr. Simpson sat on the floor with me and my puppy for 10 minutes the first time I brought him in giving me a "how to handle your new puppy" crash course. Dr. Conley spent 15 minutes helping me learn the best way to train my dog to walk on a leash. Dr. Conley and Dr. Hunter have helped me over the phone during their emergency hours. That aspect is obviously no fun for anyone, but they both spent time with me over the phone, making sure everything was ok and not just trying to rush to hang up, which would be totally understandable when I'm calling on the weekend! The vet techs and front desk have been so friendly, and have been very willing to help with whatever I need when I call in. They've also checked up on my dog a couple days after I've had to bring him in for issues. Everyone there obviously loves the animals they're seeing. The prices have been completely reasonable, and being set up with the PetDesk app is a nice touch. There are always other clients there, but they have always been able to get me an appointment whatever day and rough time I've needed. All in all, I absolutely could not be happier! Read Less

My rescue dog has some pretty interesting health problems, and we've had to do a fair amount of research getting him to a happy place. Complete pet care and it's amazing beers have always been available to check him out, try new treatments, and solve as much as we can and they do it quickly. I've boarded my doggo here and got him groomed, and he's always coming home happier and healthier than he was going in. Read Less

We boarded our German Shepard there over the weekend and I would never recommend going there again, this was our first boarding experience and it was awful. When I dropped my dog off, I asked if he would get to go out and play with all the other dogs during the weekend and the vet tech told me yes they take him out 3 times, she made it seem like he would be out playing with the other dogs during the day. She nor any of the other employees at the counter never mentioned to me daycare was a completely separate cost than boarding so I had no idea & of course I would have paid extra for this. Come to find out when we picked him up yesterday he was never out to get any exercise, they just let him out to use the bathroom and then put him back, so he was in a crate couped up all weekend and not to mention he was SOAKING WET on his butt and hind legs when we picked him up like he was sitting in water/or pee the whole time. He smelt terrible and we had paid for a bath. The vet did call on Friday to let us know he had a bath that day so there was no way he was still wet from that 2 days later.I have to edit my review, the manager called and explained everything to me to try to fix the situation and that I really appreciated, they do have great customer service. Read Less

Nice enough staff but the wait times are ridiculous. On the average, I've waited 30-45 minutes in the exam room before I even see the vet. If you're pressed for time, this is not the best place to go. As far as quality and cost: the estimate for my cat's surgery ended up costing me $200 extra (over their estimate) when I paid the bill. They offered no explanation and just shrugged their shoulders. The fact that the surgery may not correct my cat's problem (it hasn't) was not discussed with me until after the fact. On another visit: I had to say goodbye to my old dog and put her to sleep - they missed her vein completely and injected the euthanasia medication outside the vein which caused her extreme pain. They had to put a new catheter in her other leg and inject all over again. I understand that these things happen but this, in addition to my other complaints, are the reasons I won't be returning. Read Less

Nice enough staff but the wait times are ridiculous. On the average, I've waited 30-45 minutes in the exam room before I even see the vet. If you're pressed for time, this is not the best place to go. As far as quality and cost: the estimate for my cat's surgery ended up costing me $200 extra (over their estimate) when I paid the bill. They offered no explanation and just shrugged their shoulders. The fact that the surgery may not correct my cat's problem (it hasn't) was not discussed with me until after the fact. On another visit: I had to say goodbye to my old dog and put her to sleep - they missed her vein completely and injected the euthanasia medication outside the vein which caused her extreme pain. They had to put a new catheter in her other leg and inject all over again. I understand that these things happen but this, in addition to my other complaints, are the reasons I won't be returning. Read Less

The DVMs & Vet Techs are highly skilled, experienced, & knowledgeable. Each staff member is highly trained and knowledgeable in her/ his role/ occupation. Excellent practice. In addition to their expertise, knowledge, and proficiency, the entire staff treats clients with genuine kindness and warmth. Read Less

I have been taking my puppy, Teddy, here for a few months now and he loves his puppy daycare days! He is always super excited when we turn into the parking lot and everyone loves him here and recognizes him immediately. Wesley is AMAZING! Please give this man an award for the most positive and upbeat person I've met! He is the sweetest... always giving Teddy lots of love when he sees him in the morning and always greeting me and wishing me a good day. Thank you for always taking care of my fur baby! :) Read Less

You all take such good care of Camo when he is there are very aware that he is an old man. I appreciate that. He loves his spa days and looks fantastic and happy when I pick him up. Thank you for caring Read Less

I have to give Complete Pet Care in Raleigh, North Carolina top ratings because Dr. Ryan Thames and the staff at Complete Pet Care are the BEST! We went to them to help us with our Chino’s (Australian Labradoodle) Pet Relocation process from North Carolina to New Zealand! ( New Zealand is the most difficult country to relocate your pet EVER!! They helped us in so many ways and went to such great lengths to research on their own, explain to us the HUGE, long, tedious process o...f what needs to be done down to the very last detail, over and over again until we understood what we had to do stage by stage in all the different, exact time frames that it all needed to be done in. We are so thankful for their kindness, patience, and all their extended help that came straight from their hearts! We love you guys and so does my pup, Chino! We HIGHLY recommend this place! See More Read Less

This is a wonderful vet clinic. I take my cat to see Dr. Simpson and she is the best vet I’ve ever used. I have a very old cat so urgent health problems happen with little notice. I get an appointment with her same day. She (or one of the staff) always calls the next day to see how my cat is doing. She calls with lab results even outside of business hours. She helps me find the best prices on prescription medicine. I truly feel like she loves my cat! Read Less

I am new to the Complete Pet Care practice but so far I have had a great experience there. The staff are very friendly and caring, and Dr Hunter has been great to work with. I never feel rushed and I appreciate his conservative approach to treating my dogs. Their facility is always clean and maintained well, and they have a good selection of products in their store area for your pets. I would definitely recommend them. Read Less

You will never regret taking your beloved pet to Complete Pet Care. The staff and doctors here are really great people who are kind, caring and thoughtful. Dr. Simpson is the absolute best with the biggest heart and medical expertise.Read Less

We recently moved to the area and needed a new vet and boarding facility. We found Complete Pet Care on Yelp and decided to give them a try for our senior beagle, Sadie. We boarded her several times  for out of town trips and were extremely happy with how well she was taken care of while we were gone. Their rates were extremely reasonable and you can add on a bath or doggie daycare to your stay. This past Saturday (12/2/2017), we had to put our sweet Sadie to sleep. She was 17 years old with a severely arthritic back and deafness. The care that was shown to us during this process is why I would 100% recommend Complete Pet Care to anyone looking for a knowledgeable and compassionate veterinarian practice. We were given ample time to say goodbye and allowed to hold Sadie while she took her last breaths. The on call vet and vet tech on premises explained every part of the process clearly and with kindness. Today we received flowers from all of the doctors and staff. I'm sure it's standard practice for them, but it touched our sad hearts. Read Less

Complete pet care was more than I expected ! The staff was friendly from the minute I walked through the door with my active vocal puppy! They were kind and compassionate to myself and my pup ! As a first time dog owner I've had a hard time finding a vet I feel answers all my questions and doesn't speak down to me. I have finally found a vet I can trust and will continue to return to. They took great care of Kygo and made sure to look into all of my concerns! Kygo loved the treats they had to offer and the staff was accepting of his hyper personality ! I have already spread the word about this amazing facility to all of my friends ! I also appreciated the helpful tips they provided to avoid common occurrences (ear infections, anal glands and all ). Thank you to the friendly staff at Complete Pet Care! Read Less

I have recently started taking my 8 year old dog here and we were lucky enough to get Dr Kathleen Hayes as our Dr. Precious was alone in our trlr when we had the tornado years ago and because of that she has PTSD where she shakes real bad and everything when it comes to thunderstorms. She was taking one medication, before the onset of a storm, however it quit working and we had a horrible time Monday night with the storms. I called the vet the next day to get something else and they were busy. Dr Hayes went above and beyond and called me from home at 8:00 PM to make sure I had something new in case I needed it that night or the next day. She really cares about her patients and their owners. I wouldn't want to see anybody else except for her when I take my baby in there. Read Less

For our multiple pets, we chose Complete Pet Care Animal Hospital for many reasons: We get hometown attention with first-class treatment, the veterinarians are accessible and personable, they never push for services that may not be necessary, the staff are friendly and helpful, they respond quickly to emergencies (Dr. Thames even came to our aid on Memorial Day when the office was closed), and everyone seems to love our pets as much as we do. We highly and enthusiastically recommend Complete Pet Care to anyone who wants caring experts taking care of their furry family members. Read Less

We have been visiting Complete Pet Care in Wake Forest for the [almost] 1 year that we've been living here. I have had very nice vets before, but no one has been so thorough in making sure I had no other questions and concerns as the doctors I've visited here. We have also boarded the dogs here (even during the Snowstorm of 2017 ) and are very happy with the care they provide our two dogs each time. Very knowledgeable staff; convenient hours; fantastic care!Read Less

I moved back to the area about a year ago and needed a new vet. My furby and I toured about 6 different facilities before settling on Dr. Simpson's office. Reyna has always loved going to the vet and she felt right at home sitting in the chair watching the fish before her first appointment. Being regulars at our old vets office bc of chronic issues, i was super excited about the health plan because it meant we could see the vet and know i only had to cover meds/treatment and not an office and exam fees. The staff is supportive and knowledgeable and I would recommend their services to anyone! Read Less

We have been clients of Complete Pet Care for over 8 years now. Our first dog, Arthur was a frequent visitor for daycare , grooming and boarding. He never seemed to mind trips to the vet! He loved all of the staff and they loved him. All of the doctors there are genuinely very caring. When it was his time to cross the rainbow bridge there wasn't a dry eye among the staff! We now have Willow and Bennett who are also regular visitors. The staff are always happy to see them which makes it feel like home away from home! I don't know what we would do without Complete Pet Care. Read Less

Our rescue uses CPC soot was a natural transition! ( and believe me rescues are quite picky about the care their fosters recurve). They recognized our guy the first time he was there! Dogs aren't just nameless clients. He actually gets excited about going to his check ups, day care and kennel. Everyone is great and I am confident he receives the best of care! Our first girl went there too. We had to decide to say good bye. They were so caring and non clinical! I've been to 3 other vets in the area over many years. I am so glad this group chose to open in this area. I will not be going anywhere else. Oh and let me just mention their hours are wonderful ( at Falls Point!) Read Less

My fiancé and I cannot speak highly enough of Dr. Hunter and Complete Pet Care! We took our dog, Frank, in to meet Dr. Hunter when he was having a terrible allergic reaction, causing him to lose a lot of hair on his face and back. Dr. Hunter prescribed medicine that had him back to normal in no time! Since then, Complete Pet Care has been our regular vet for both Frank, and our other dog, Mabel, who recently underwent a spay with Dr. Hunter. Complete Pet Care never tries to up-sell us on unnecessary services, and Dr. Hunter is always available to answer questions over email - and his advice has never steered us wrong! We would definitely recommend Complete Pet Care, and especially Dr. Hunter. Read Less

We have been using Complete Pet Care for 3 years. They have been so good to us and our babies. Our poor Gizmo died in June but if it weren't for Dr. Simpson and her willingness to keep trying to find ways to treat his congestive heart failure we would have never had him for so long. Dr. Conley has met us at the vet's office at 9pm on a weekend to xray Gizmo and see what was going on with him. He even took time out of his Sunday morning to call us back to check on Gizmo. Dr. Simpson also helped us figure out what was going on with our poor Snickers when we first got him and we got him on the right food and he's a happy baby. The staff there is so nice and incredibly helpful in the office and on the phone. They have even given us such a great recommendation that we have a new puppy coming for a home visit tonight! Wish us luck! Read Less

I have been taking my Bailey since I got her 8 years ago and Leslie has been there the whole time and she is the BEST!!! We love her!! Dr. Simpson and is AWESOME!! Always super nice and answers all of my questions and concerns. Read Less

Dr Simpson is the most caring & thoughtful DVM and she has a great memory for details even though we don't see her that often. I can tell she loves her work and would do everything she could to make my pups more comfortable with their appointments Read Less

We take our cats and puppy to Complete for all their medical needs. The staff is always friendly and if your family member is in need of care they are genuinely concerned with their well being as well as yours as they know it is an emotional time for all involved. We have never had a problem getting an appointment that fits our needs or our schedule. The facility is always clean and when our puppy makes a mess in the waiting area no one gets upset and we just clean it up. Highly recommend Complete to anyone who cares about their family members and wants them to get the best care they can get. My friend told us about Complete when we moved here and I am thankful that he did as we have been happy with all of our interactions with them. Dr. Simpson Zoey says hello! Read Less

We've taken our cats and dog for a few years. Genuinely compassionate and knowledgeable staff. Prompt and responsive when we need them-- if they don't know the answer, they'll find it. You deal more with the support team than the doc, so that's huge. Services prices are low compared to other local vets, with no compromise on care. We've had shots, checkups and dental cleanings done. Vibrant atmosphere. Read Less

We have just gotten a new puppy and took Bella there for her first checkup since leaving the breeder. DR. Fear and all the staff were absolutely wonderful! The facility has everything anyone could possibly want - sort of one stop shopping! Modern facilities, well trained and friendly staff and reasonable pricing. We are so happy! Read Less

Would have liked it if the folks behind the counter acted like I was there. They didn't. After waiting for many minutes and listening to one attendant comment on another's tattoo they finally helped me and with no thanks. Read Less

We love Complete Pet Care and appreciate the attention they give to our Pup every time. We can't thank them enough for everything they do, their responsiveness, and how their entire staff is genuinely pleasant. We find ourselves recommending them to every dog owner we come across! Read Less

Dr. Simpson is the best! She has always been so helpful and answers any questions we have. When both of our dogs were sick a few years ago she was absolutely fantastic! Wouldn t go anywhere else. Thank you for all you do! Read Less

Dr.Simpson is wonderful and we feel very blessed to be associated with Complete Pet Care. The front office staff is always friendly and helpful. The vet techs answer all of our questions and are such professionals! I highly recommend Complete Pet Care!! Read Less

Dr.Simpson is wonderful and we feel very blessed to be associated with Complete Pet Care. The front office staff is always friendly and helpful. The vet techs answer all of our questions and are such professionals! I highly recommend Complete Pet Care!! Read Less

This practice is amazing! Our 13 yo Boston Terrier Lucy was in respiratory distress and we thought maybe this was IT. We called them on a SUNDAY. The nicest Doctor met us there, tested, diagnosed and treated her for a minor heart valve problem, gave her a diuretic, and she was SO much better in an hour with a good prognosis. Staff was fantastic. Can't thank them enough. Highly recommend! Read Less

Dr. Simpson and the entire staff are always so cheerful and loving. When our beloved cat reached the end of her time with us, I felt surrounded by caring and compassionate people! Since then, we have added a new puppy to our family! Dr. Simpson has taken a tremendous amount of time helping us get adjusted and learn all we can about life with a puppy! She took time to help my young children too! She is a genuine and compassionate vet and person! I won t go anywhere else! The front staff and nursing staff are ALWAYS willing to help and go the extra step! Thank you for loving your jobs and treating us like family! Read Less

Love this vet. Every person there is SO GREAT with our dog.  The waiting room is incredible- my husband jokes he's going to start working out of it instead of home office. Free Keurig coffee and a snack bar for the dogs! We bought the puppy plan and it has worked so well for us. I don't cringe every time I'm standing at the counter to check out. The Drs are awesome and take their time with us. We are new to the are and its so nice to find a vet we trust. Read Less

Dr. Hunter was great! I really liked how the technician told me about the Puppy Plan BEFORE we started the visit. All of my questions were answered and it was reassuring when Dr. Hunter said we could email questions if something came up later. Read Less

My poor pooch had to have an emergent surgery (spleenectomy) about three weeks ago, and the staff could NOT have been more compassionate!! they were so patient with me as I weighed my options and took time to make my decision. I felt as though I was the only patient there to them...even though I know there was a full house!! Drs. Conley and Haynes were AMAZING, informative and extremely sensitive to my situation. Vet tech (?) Fred? was equally as amazing and compassionate when consenting me for my dogs surgery. I 'm so incredibly grateful for your service and amazing treatment of both me and my pooch!! THANK YOU!!! We'll be your patients for life....You're stuck with us as now :) Read Less

This place was fantastic. Since my girlfriend's family takes their two dogs here, I brought our new puppy in for his second vet visit (follow up shots) and from the minute I walked in, the staff was incredibly helpful and friendly. I'd never set foot in a vet before as this is my first pet and was immediately glad I came here. Very clean office (even a little turf spot out front if your dog needs to go) and the nurse who took us to our room even sat on the floor with my pup to examine him! After that, had the shots done, nails trimmed, and all my questions answered! Even got a new puppy packet with samples of a few products and a wealth of information. PLUS, had a question the next evening at 8:30 and was told to call the vet on her cell - which she gladly answered and helped out! Very impressed!!! Will definitely be coming back here for future visits!ONLY DOWNSIDE (minor one at that): if you're contemplating their health plan (year long coverage of basics), make sure you sign up BEFORE you pay anything. I paid $150 all said and done and then found out that everything would've been covered and cannot be retroactively applied - 60 seconds had lapsed! May bring this up if we decide on signing up (wanted to discuss with my girlfriend first), otherwise, make sure you sign up first, then pay your bill!All in all, thank you to everyone at this location! Read Less

Everyone was wonderful - the staff took time on the phone to answer my questions without rushing me, the person at the desk reviewed multiple care options with me, and I felt valued. The electronic sign is also a welcome addition - the messaging is funny and I take pictures to share with friends often. Keep it up! Read Less

I was very concerned about my little Chihuahua Penelope. She has been very sick and I have been told she only has a month or two or less to live. They were very nice about answering my questions and what to do when that time came. Everyone in this office has always been very nice to me and I always feel that my dog is getting the best treatment there. I would highly recommend Read Less

We've had several great experiences at Complete Pet Care. They take care of our rescues and foster dogs, and we feel they're in great hands with the staff. When our sweet older girl had a seizure and had to be put to sleep, Dr. Simpson was incredibly patient and kind as we sat with her for hours. Afterward, they sent a donation to the ASPCA in our pup's name. It was so heartfelt and appreciated. The support staff is always helpful and courteous. Highly recommended! Read Less

We have been going to this vet for several years. The vets are excellent. I have had nothing but great experiences here. They really care about your pets and see them as family.  They really go beyond the call of duty. I wouldn't go anywhere else in Raleigh. Read Less

We had a great experience at Care First. I like the option to book an appointment online or call. The front desk personnel was very friendly - even though I was slightly late. I thought I was going to be scolded for letting too much time pass between visits but they were very kind and let me know both what my cat needed and what was optional. I did not feel pressured to get every test done (I've experienced this at other vets feeling like I was an animal hater if I didn't do every test/shot/exam). AJ was the vet that we had and he was professional and personable. Our kitty can be a pain to deal with but he and his staff were top notch. Clean space, plenty of parking and Saturday appointment options. Overall I am very pleased! Read Less

i love carefirst at falls pointe. everyone who works there have always been very nice and accommodating to both me and my dog. my boyfriend suggested this location after having two pets who went there their entire lives. cannot say enough good things about their employees as well as their boarding services. Read Less

The staff at CareFirst Animal Hospital at Falls Pointe is ALWAYS wonderful! They treat my cat; Annie with loving care every time I have to bring her in for her asthma issues. Thank you so very much for the BEST EVER Customer service! Read Less

We had a fantastic experience with Dr. Simpson and her Medical Assistant, Beverly. My Westie had a bloody paw and I thought it was going to be an ugly situation with examining him. However, that dynamic duo of doggie whisperers swooped in and engaged him in such a way that made him readily comply to their treatment. I had never met Dr. Simpson before and I'm incredibly impressed with her thoughtful manor and instincts. As a result, Oliver is significantly better today. Thank You for a great experience!Maria Glenn Read Less

The assistant took my dog right in and performed all the necessary preventive care that he could administer. Dr. Conley came it immediately after with such a loving heart towards my dog offering options re: plaque on her teeth, etc in addition to providing all the necessary shots. I value CareFirst service and their love for animals. I would not go anywhere else! Highly recommend. Read Less

Great place with great prices! I have a lot of anxiety leaving my dog anywhere, but with friends and family. However, everything about Carefirst puts me at ease. The staff is always very friendly and are willing to answer all your crazy, pet-parent questions while you are away. $30 for one night with three mini play sessions and a bath and toenail trim. Plus, it's only $15/day if you want to add daycare to boarding.  My boyfriend and I love everything about this place and we've stopped going to Banfield because Carefirst provides the best care on this side of Raleigh. Read Less

Would not take my animals here even in a extreme emergency. My cat was brought here when she slipped out of my house. I got the tip from one of my neighbors when they saw my signs. i called Care First and they wouldn't give me the time of day to speak with me, and insisted that they had not had a female black cat brought in the day before. They stated a black male cat (wearing a pink collar, same as my cat) who was turned in was micro chipped, and returned to it's owner per the contact information on the microchip. They were EXTREMELY rude on the phone, and would not give me the time of day even though I told them I would be willing to wait on hold as long as needed or could give them my number for them to call me back if that was not a good time. Continued to tell me they were unable to help me and basically hung up the phone on me without taking my contact information.My mother, who had been a client of theirs for YEARS, and spent THOUSANDS of dollars at this office called, getting a much warmer conversation than I did. However they gave her the same story....male cat brought in(wearing a pink collar), identified by microchip and returned to owners who had picked the cat up the day before.Come to find out it was my cat all along. Care First had sent my cat home with some random person, and then called my mother to let them know the people had now returned the cat, stating it wasn't the right cat....First, I would NEVER feel comfortable taking my animals to a vet where they can not determine a male from a female cat (again, wearing a PINK COLLAR). I feel this is extremely basic.Second, the behavior of the receptionist was amazingly rude, there is simply no other way to put it. Third, the fact that they bold faced lied about scanning for a microchip also amazes me. My cat is micro chipped, in the exact location where she should be(the chip has not migrated), with all the correct and up to date contact information on the chip. This was verified that same day by my regular veterinarian. Needless to say, I would never trust these people with the lives of my animals. Read Less

We board our dog here & have brought dogs & cats in for checkups.  Note--our dog is high fear/can be difficult to work with & I'm always so impressed with the staff here.  I'm most grateful for how they handled him during an emergency situation last year (he was playing fetch in the back yard and somehow got a large splinter embedded in his side--it was awful & occurred after hours).  Care First was amazing--not only did they do a great job getting our pup back into shape, but the cost was far lower than I ever expected.  Highly recommend these folks to anyone with pets in the N. Raleigh area. Read Less

We have boarded our dog at this location many times over the last three years. She always receives excellent care and attention. It's hard to leave your pet, but a caring staff and a clean facility help make it much easier. I would recommend CareFirst to anyone who needs a safe place to board their pet. Read Less