Crossroads Veterinary Hospital

I have been going to Crossroads Vet for over 10 years and always been happy with my dogs care both by the doctors, the vet techs and office help.  My little Liby is 17 years old and has been quite sick for the past month. We have been to see Dr. Bream 3X in this time period. Each time she spent so much time trying to figure out what was wrong and showed so much compassion and care for her. It meant so much to me as I was not sure Liby would make it a his time. However after the good careand attention to detail De. Bream gave her we figured out what was wrong with Liby and a complete plan on how to treat her. So happy to say Liby is doing great and almost back to normal. I would Dr. Bream 10 stars it that was an option. Read Less

I have been going to Crossroads for 10 years. The staff has always been helpful and attentive. Dr. Albright is amazing. Her care for the pets and their owners resonates in her interactions. All Staff is thorough and honest. Prices and service are unmatched. Read Less

I just started seeing this vet recently and was extremely impressed. They were able to diagnose my dogs illness that I had been mistreating for over a year while at another vet. They are compassionate and thorough. My baby is 15 and they understand the importance of quality of life and financial situations. I would recommend to anyone looking for an annual exam or for disease diagnosis. Read Less

We love Crossroads Vet! We've used CR Veterinary Hospital for our cats' care over the years - from well-visits to euthanasia - and they are wonderful! Kind, caring and informative in everyway. I highly recommend! Read Less

I use asset for both my dogs and have always had great service with them. Recently one of my dogs had an emergency situation and I called the vet and it was only 30 minutes before they close and I told him I was rushing through traffic to get there with my dog and they waited for me to arrive and we're so patient and kind with me when I did. My dog had been sick all over the backseat of my car and one of the vet techs came out with me and we both put on gloves and she help me clean out my car. Such a nice thing to do, you won't get this level of care and service anywhere else. Read Less

1st time @ VET. We acquired a 7yr Great Mountain Swiss dog. Wrigley. All basic tests performed efficiently and priceworth. 2dAppt was for teeth cleaning. Prompt 0830-1500 drop/pickup. Plenty of parking. Staff cheerfulness positive. Read Less

We have brought our pets to Crossroads Veterinary Hospital for more than a decade. Most recently our elderly dog Sophie needed a look as she was getting on in years and was having trouble walking. I asked if there was something we could do to give here a few more "good" weeks. Dr. Albright prescribed just the right medicine and we were able to spoil our sweet Sophie for 6 more weeks after which end came quickly and at home.  Our friends at Crossroads helped us with final arrangements. Dr. Albright and her team have our highest recommendation. Read Less

Best vet in the triangle hands down. Prices have gone up the past few years but still well below what other clinics and hospitals would charge and their boarding is the most reasonable I have seen ( and I have 2 giant breed dogs). Parking is tight so if you have a large SUV or truck park at the bottom behind the building. Read Less

I brought my fur child here for the first time for his yearly exam. Setting up the appointment was a breeze and I was told to come 15 minutes early for paperwork. A staff member made a reminder call a day before the appointment to check in with me, which I really appreciated. The place itself isn't the newest building, but it gets the job done. The staff were all super friendly and personable. The only downside was that they were running quite a bit behind, so my dog and I were hanging out in a room by ourselves for about 30 minutes.  The vet was really friendly and addressed all my questions and concerns when I know she must have felt rushed. We had a good experience overall, so we'll keep coming back for the regular check ups. Read Less

Dr. Albright leads a team of skilled, caring, and compassionate vets. We have been going there for over 25 years with 6 dogs and a rabbit. Good problem solving, practical advice, and kindness are hallmarks. Read Less

Best care for your pets. The veterinarians have great advice and plenty of holistic options. and do not push any unnecessary options for your pet. And if needed they have best prices in the Raleigh area for prescriptions, surgeries, and overall care. Read Less

I switched to this vet after 5 years with my other vet due largely to cost. My other vet was great, but things kept getting more and more expensive, and a friend who works with several rescues highly recommended Crossroads Vet. I LOVE this place, I can't speak highly enough about them. The staff and vets are wonderful. The vet always takes the time to answer all of my questions and explain everything. Even when she's about to leave the room and I say "oh yeah, one more question!" she'll stop and listen and answer thoughtfully, and if she's annoyed with me, she definitely doesn't show it. I also love that they understand that as much as we love our pets, we can't all afford top of the line treatment (as much as we'd like to). They go through all of the options, from the cheapest to the premium, without making me feel guilty for worrying about cost when it comes to my pet's health. When I ask for advice or what they think is best, the vet will always stop and think and answer honestly what they'd do if it were their dog. If I choose not to have surgery and to wait and see if the problem resolves itself, I don't leave feeling like a bad dog mom for trying to avoid shelling out $$$. Today I learned that my dog has a malignant melanoma. The vet spent about 15 minutes with me on the phone, at the end of her day, after they were officially closed, walking me through everything that would happen next. I've opted to take my dog to an oncologist, which the vet recommended, and she said that after I see the oncologist, if I want to talk through the options to give her a call. She said she's taken her own pets there and loves them and I can call if I have any questions or just want to talk things through. I haven't been to many vets, but anyone who offers to take time out of their very busy day to help a client talk through options for another doctor (so no financial benefit to her), is a great doctor and a great person. Read Less

After 20 plus years going to this Vet., all of the help/caring/over and beyond caring for my furkids, something changed with the people at the front desk. They became rude/not caring/blank faced/even trying to talk to them on the phone was a major problem. These people are the only way to get to the Vet. for call backs/they control the email to her/it appears that they control everything. One of them will tell you one thing/one will tell you another thing, so who to believe? I found out that you can not count on or believe what ever they say, and when it comes to what they say and what the Vet. tells you are two entirely different things. I stayed with this Vet. for a long time because I cared about her and her caring about me and furkids over looking or trying to ignore the behavior of the people at the desk. Several things happened regarding my furkids over a period of months, the people at the desk getting more difficult to deal with that added major stress to me/not wanting to go there and all the time I am thinking? What have done to be treated like this? The end all of it was I was fired as a client/tried many times to talk to the Office Manager/left messages for her to call me back and for the Vet. to call me back/just excuses why they were not available. To this day, I do not know what I did or did not do to cause these actions. This has effected me to the core of my being and nothing that they can say or do will make any difference at this point .... The door to a business is the people that you see at the front desk, if you see a problem to start out with, I would suggest you turn and walk back out. Read Less

This office came highly recommended from a friend. Everyone here is absolutely amazing. They take the time to go over your pet's health and answer your questions. Our cat went missing right before we moved out of state in Dec 2013 and our wonderful neighbors found her a few weeks later. We told them to bring her here and the vet and staff took great care of her until we could make arrangements to get her home with us. They called me daily to update me on how she was doing after being missing for a month and got her back in great health. I was able to submit payment over the phone and let a local friend pick her up. They even gave the friend a carrier, towel, food, and litter to help with transportation when the supplies we sent got lost in the mail. We will be forever grateful for all of the amazing staff here. They truly care about your pets and treat them as their own. Read Less

This is truly the best vet around.  They all take copious notes and take time to read my dog's history before seeing him.  They also solved his long term itching issues.  They also don't charge us a fortune and always give us alternatives before procedures so we can understand the impact and the cost.  Couldn't possibly be any better, thank you doctors and staff! Read Less

Just an all around great vet. My dog is very skittish of people and they are so gentle and kind to her. You can see the love they have for animals. And you can't beat their prices! Will continue to go here for years to come. Read Less

Absolutely miserable experience! (Sidenote: this review does not refer to the vet. She was knowledgeable and kind) I manage to grab an appointment on my lunch break from work. They asked me to get there 15 minutes early to do "paperwork" (it's one sheet with contact info and the pets name) , I call to say I am sorry and running late but will get there at my appointment time. The lady lectures me about coming early then says they can still see Loki. I get there 11:31 (appointment 11:30). I carry my sick cat from the car to the building. Now the building has a glass door, which I saw all of the staff / front desk ladies (about 4) sitting there staring at me. Instead of holding the door for me and my cat. Which is whatever I manage to get the door open by myself after three attempts. I am not greeted, I am not smiled at. So I walk up and tell them I have an appointment. Which she replies do you have a cat carrier?(IN A VERY SARCASTIC , demeaning voice) which obviously i don't have a cat carrier if I'm carrying my cat in my arms. So the nice thing to do would be to offer help while I fill out the papers. Instead the staff members thought it be more necessary to take pictures of the puppy that was in the room. The doctor comes out (the only decent human there) and shows me a room where I can wait. Then I hear the staff talking about me!!!! "well her appointment was at 1130" in a very rude tone. Uhm hello I was there at 1131 and if you would have informed the doctor I was there or helped me hold my cat while I filled out the names of me and my cat on your "paperwork" it would have been 1133 i was in the vet's room. On top of that on my way out, no "have a nice day" just more stares and to make it even better the staff was holding the door for yet another client to come in with their puppy. Thank for ruining my already hectic day crossroads! Maybe the staff should try to be a little kinder in their CUSTOMER SERVICE ROLE or find a job that is not so easily replaced . If it was such a big deal for me to not be there 15 mins before , you should have told me to reschedule. But from the looks of it, there were no other cat clients there ... so I'm not sure the day was too busy. Oh and for all the lecture about 30 minute time slots.... I was finished with my appointment by 11:56. Some people are so mean in life, makes me wonder what their motive is for ruining my day and making me want to ball out crying with stress! Never again. Read Less

Absolutely miserable experience! (Side note: the actual vet was great and knowledgeable - this applies to the other staff members) I manage to grab an appointment on my lunch break from work. They asked me to get there 15 minutes early to do "paperwork" (it's one sheet with contact info and the pets name) , I call to say I am sorry and running late but will get there at my appointment time. The lady lectures me about coming early then says they can still see Loki. I get there 11:31 (appointment 11:30). I carry my sick cat from the car to the building. Now the building has a glass door, which I saw all of the staff / front desk ladies (about 4) sitting there staring at me. Instead of holding the door for me and my cat. Which is whatever I manage to get the door open by myself after three attempts. I am not greeted, I am not smiled at. So I walk up and tell them I have an appointment. Which she replies do you have a cat carrier?(IN A VERY SARCASTIC , demeaning voice) which obviously i don't have a cat carrier if I'm carrying my cat in my arms. So the nice thing to do would be to offer help while I fill out the papers. Instead the staff members thought it be more necessary to take pictures of the puppy that was in the room. The doctor comes out (the only decent human there) and shows me a room where I can wait. Then I hear the staff talking about me!!!! "well her appointment was at 1130" in a very rude tone. Uhm hello I was there at 1131 and if you would have informed the doctor I was there or helped me hold my cat while I filled out the names of me and my cat on your "paperwork" it would have been 1133 i was in the vet's room. On top of that on my way out, no "have a nice day" just more stares and to make it even better the staff was holding the door for yet another client to come in with their puppy.Thank for ruining my already hectic day crossroads! Maybe the staff should try to be a little kinder in their CUSTOMER SERVICE ROLE or find a job that is not so easily replaced . If it was such a big deal for me to not be there 15 mins before , you should have told me to reschedule. But from the looks of it, there were no other cat clients there ... so I'm not sure the day was too busy. Oh and for all the lecture about 30 minute time slots.... I was finished with my appointment by 11:56. Some people are so mean in life, makes me wonder what their motive is for ruining my day and making me want to ball out crying with stress!Never again. Read Less

I have been bringing my 8 month old puppy there since I first took him home, and this office has been nothing but fantastic. As a typical puppy, we were in and out of their office the first few months with several minor ailments. We were always able to be seen promptly and never had medications or treatment pushed on us. One time my puppy threw up what I thought were tape worms and I brought him in immediately. They brought us into an exam room and took the sample back - it turns out it was a maggot (he had gotten into a dead bird) and didn't charge us for the visit. My puppy has also had some irritated eyes and before offering steroid drops or other medication, they suggested at home treatment. Everyone is kind and very gentle with my puppy. I will miss this practice when I move this summer. Read Less

Couldn't love them more especially dr streeter!!! Really care about my furbabies, give me lots of knowledge and very reasonable cost.. I've been using them for over a decade now and couldn't be happier.Read Less

I highly recommend Crossroad's for your fur babies. My coworker recommended them to me (having relocated states) and I couldn't be happier. Had a lot of dental work done to my little guy, along with all of his yearly needs and it was way more affordable then other vets. Beyond that, they take great care of their patients and are very accommodating. Good hours for full-time work schedules too. Read Less

If you care about your pet then DO NOT board him or her at Crossroads Vet Hospital. I cannot speak to the veterinary services but the boarding service is shockingly poor. They have lost my pet's belongings on several occasions (dog bowls, blankets, and bed) and the last two times I picked him up they lost his bed. This means a) I have to replace these items at at my own cost and b) he was sleeping on concrete instead of his bed or blanket (this happened on two occasions). They told me it was my fault the items were lost since I shouldn't have left the items with them (like his bed) and that it is in their policy that you sign when you drop off your pet that they can lose your pet's belongings at no cost to them. However, when I asked to see the policy in writing, they couldn't find it and said it was more of an "assumed policy" that they will lose your pet's belongings. I was shocked they actually said this. Terrible terrible experiences and very rude office staff. Read Less

I took all my pets to Crossroads for 19 years. The past couple of years something was different/off. (i.e, I'd make apts and bring both dogs in for annual checkups and then be told they did not have their annual but yet they did check everything). When I had my 19 yr. old cat put to sleep, their bedside manner was great but was very confusing on the cost/choices. No price sheet was given and what I was billed was not what I was told before hand. They were very confusing. Lots of little things, nothing serious until Aug 2015. One of my dogs fell down the deck stairs and could not put weight on one leg. Crossroads vet told me she probably had cancer and it was very aggressive. Xrays did not show anything (Vet reviewed) and the vet indicated they have xray consultants come by and review the xrays. No mention of a cost. That was on Thursday and the consult was to take place on Monday, 4 days later. Fast forward 2 weeks; no consult had been done. I called in to get more pain medicine for my dog and I clearly told vet tech on the phone, my dog was better and the vet was wrong. No mention of do I still want to pay for xray consult. When I asked if she still needed all 3 drugs, because 1 did not seem to help at all. I was told that was the one she most needed (would've been true if she had cancer but she did not). To just come in and they'd have all 3 ready for me. When I came in to pick up the drugs... same conversation. She is better and the vet was wrong. Again no one asked if I still wanted consult nor that there was a charge. They had 3 chances to tell me there was a charge of $75. Another week goes by and I get voicemail that the "xrays were inconclusive, call if you have any questions". You tell me my dog is dying and you leave that kind of message after 3 weeks! They basically just sent my dog home to die and no guidance on how to handle. Then comes the bill. I called and did cover details of no one ever mentioned a fee. If I had known there was a fee, I would've told them not to get consultant when I called/came by for the additional medicine. I refused to pay for their inability to communicate. Now that I am going to another vet. They refuse to forward my pets records. Yes they are nice but .... when as humans they make mistakes, to not own up to it. I did not want to have to switch vets after so many years but I lost confidence in them and felt like they just wanted my money. By the way Crossroads, my dog is doing great!!!! Not only did she not die within the 2 weeks you told me is usual, she is running and jumping 7 months later. No thanks to you. I had to figure out which medicine she needed and how much to give her. You provided no guidance for helping my dog that you told me was dying! You were happy just selling me 3 types of medicine until she died. Wishy-washy answers to my questions on what the medicines were for. Not once did you mention what to do if you were wrong. Guess what, you were!!! And to refuse to forward my pets records until I pay you the $75 when it was your miscommunication!!! Beware of their billing and pricing practices. If you don't see it in black and white, no telling what you will be billed for with them. Read Less

We decided to try out this vet with our newest addition to the family. We took our puppy in for all her normal stuff two months ago and spent around $200. They were nice and seemed good, promising to call and remind us when to get her boosters. I never got any reminder calls and ended up calling to find out we were two weeks over on her booster. The morning of her booster, we realized she had Happy Tail and promptly spent another $160 trying to help it. They're solution was to cone her and put her tail in a cover, which held a ton of moisture and despite the antibiotics, we had to return a second time after it got an infection and were prescribed more broad spectrum antibiotics, steroids (despite the risk of diabetes. I never gave them to her. I wanted it to be last resort since it holds so much risk.) and some solution (more money spent on all these drugs!). Then after buying all these drugs and solutions, I was told they almost never save tails like this and it will most likely be amputated. I asked about doing narrow spectrum antibiotics to kill the actual bug infecting her wound and was told that would be $100 and would be pointless since we had to wait for cultures. I was then told it was very expensive to amputate, and they wouldnt even tell me how much. I had to talk to a surgery technician person that wouldn't be available til Monday. That was a Friday, and they were expecting her tail to probably have to amputated Monday or Tuesday. Well, I couldn't accept that and I made my own tea tree/lavender spray, stuck her in front of a fan and watched it heal. Never once did they call to see how she was or see how things were going with her even though they were expecting it to so bad by Monday that it would need the surgery. Fast forward to today, about a week after our initial visit. We've spent almost $500 on this dog and we haven't even had her spayed yet...we've got her tail almost healed (no more infection or amputation!!!) no thanks to them since they just wanted to cut it off for a bunch of money. Then today, she poops some horrible looking black, hard stool with a HUGE worm in it. We had just had a fecal test done a week before, that we paid for, come back negative, yet a week later there are massive worms in her poop that certainly don't grow over night. I called to see what could be done. They offered to run fecal test again, at our expense of course, despite them having just run one that they said was negative (obviously not). I explained to the woman on the phone that we had already put in almost $500 on this dog, part of which for issues that we were basically left to fix ourselves or amputate for a bunch more money. I told her, my school money had been delayed due to a processing error of the school's payment company, and my boyfriend got paid in 6 days. We had depleted all the money we had left on the month on all the problems popping up with the new dog. I asked if they would possibly be willing to bill us for the $20 fecal test just to make sure there wasn't something seriously wrong that would need to be taken care immediately. I told her we receive salaries in a week, but was promptly told they won't bill and hung up. I realize that not every vet should be expected to do this, but after already spending so much money, having her tests come back wrong, no reminder or check up calls, and pushes towards expensive surgeries for problems that I fixed myself, I got the feeling they really don't care about you or your pet, just how much money they're making off you. We'll definitely be looking for another vet's office.Read Less

We decided to try out this vet with our newest addition to the family. We took our puppy in for all her normal stuff two months ago and spent around $200. They were nice and seemed good, promising to call and remind us when to get her boosters.I never got any reminder calls and ended up being two weeks over on her booster. The morning of her booster, we realized she had Happy Tail and promptly spent another $160 trying to help it. They're solution was to cone her and put her tail in a cover, which held a ton of moisture and despite the antibiotics, we had to return a second time after it got an infection and were prescribed more antibiotics, steroids (despite the risk of diabetes. I never gave them to her. I wanted it to be a last resort since it holds so much risk, but the vet never mentioned these risks. My mom warned me after her dog got diabetes from them.) and some solution (more money spent on all these drugs!). Then after buying all these drugs and solutions, I was told they almost never save tails like this and it will most likely be amputated. I asked about doing narrow spectrum antibiotics to kill the actual bug infecting her wound and was told that would be another $100 and would be pointless since we had to wait for cultures. I was then told it was very expensive to amputate, in fact they wouldn't even tell me how much. I would have to talk to a surgery technician available Monday. That was a Friday, and they were expecting her tail to probably have to amputated Monday or Tuesday. Well, I couldn't accept that and I made my own tea tree/lavender spray, stuck her in front of a fan and watched it heal. Never once did they call to see how she was or see how things were going with her even though they were expecting it to be bad enough for amputation by Monday. Fast forward to today. We've spent almost $500 on this dog and we haven't even had her spayed yet...we've got her tail almost healed (no more infection or amputation!!!) no thanks to them since they just wanted to cut it off for a bunch of money. Then today, she poops some horrible looking black, hard stool with a HUGE worm in it. We had just had a fecal test done a week before, that we paid for, come back negative, yet a week later there are massive worms in her poop that certainly don't grow over night. I called to see what could be done. They offered to run fecal test again, at our expense of course, despite them having just run one that they said was negative (obviously not). I explained to the woman on the phone that we had already put in almost $500 on this dog part of which for issues that we were basically left to fix ourselves or amputate for a bunch more money. My school money had been delayed due to a processing error of the school's company, and my boyfriend got paid in 6 days. We had depleted all the money we had left on the month on all the problems popping up with the new dog. I asked if they would possibly be willing to bill us for the $20 fecal test just to make sure there wasn't something seriously wrong that would need to be taken care immediately. I told her we receive salaries in a week, but was promptly told they won't bill and hung up. I realize that not every vet should be expected to do this, but after already spending so much money, having her tests come back wrong, no reminder or check up calls, and pushes towards expensive surgeries for problems that I fixed myself, I got the feeling they really don't care about you or your pet, just how much money they're making off you. We'll definitely be looking for another vet's office. Read Less

We have been taking our dogs to Crossroads Vet for over 5 years.  From day one, our dogs, Lilly Belle and Piper, have received thoughtful, thorough care from every single one of the vets and vet techs.  Our 2 pugs get lots of love and attention when they come in.  This has made the whole experience positive for our pups and ensure they are not anxious during our time there.  In fact, they love our visits.  We also feel confident knowing that the professionals at Crossroads Vet do not recommend treatment or a procedure unless it is something that is needed.  Several years ago we moved 30 minutes from their facility, but still continue to make the trip because of the care we get while there.  Thanks for taking such good care of our girls! Read Less

Exteremly caring staff, great prices and convenient location have kept my dog and I coming back for years. I really can't say enough great things about Crossroads! I'd recommend their services to any pet owner- new or old. Read Less

Took a new kitten and older cat here on the recommendation of a friend and am so glad I did! The receptionists and staff were so warm and knowledgable. My cat, who hates the vet and had to be restrained at other practices, did so much better here! Dr. Pease knew exactly how to keep them calm and comfortable while offering amazing advice and information. Better yet, the prices are astoundingly reasonable - half the price of other places. I am so happy to say I've found my vet for life. Read Less

I started going to crossroads a few months ago with my puppy. All the staff have been super friendly and helpful. They all adore my puppy, making it easy to take him him in for appointments. Dr. Lee has been really gentle and helpful. She loves to entertain him and he love her and the cookies :) Read Less

When my cat Annie was not herself last Christmas, a co-worker recommended Crossroads Vet. We made an appointment, and Dr. Pease quickly and calmly put my fears to rest, getting her appetite back up and running with some anti-nausea meds.Fast forward to this August, when we feared Annie had eaten a rubber band and took her in, Dr. Barber swept into action. When the only real course of action was surgery, she conference-called my boyfriend and me at work to go over our options, and let us take some time to talk it over and then call her back to discuss it more. We're talkers, and she was SO patient, never trying to rush us to a decision in order to get back to work. Initially, being around lunchtime on a Friday, they were going to be unable to complete the surgery at Crossroads, sending Annie to NCSU at a cost STARTING around $3000. Ugh. Being a teacher and an IT guy, it was financially out of reach.When we called back and I tearfully explained that surgery at the vet school was something we couldn't commit to, Dr. Barber thought for a moment and said she'd be willing to stay through lunch to make it happen, and the cost there would be about $1200. They immediately got to work putting Annie under and we were able to pick her up later that afternoon. Turns out, our curious cat had been ingesting hair ties for a LONG time and the last rubber band put her over the edge. The surgery tech greeted us and was so friendly, explaining that this is totally normal, and showing us their "Wall of Ingestibles" that they've rescued from pets' stomachs. Courteous, fast, compassionate, and a true care for your pets and your finances. We are so grateful to have such a facility down the road. Thank you for everything! Read Less

I brought my pup here when she suddenly became sick, not being able to keep anything down... When I got there, the thing that I appreciate is that they gave me three options on how to treat her - each being a different price in terms of how to approach it.  The first option was to treat the symptoms to make her feel comfortable and see if she got any better on her own the next day; the second was to do a full panel blood work to see if there was anything going on internally with her organs; and the third one was to do the full x-ray to see if anything was blocking her intestines...  each option obviously went higher in price. I know that if I would have gone to the Vet ER in the middle of the night like I almost did, I would have had to go straight for option number three.  The doctors worked well with the pup, talking to her and gently working through the exam.  I got a lot of communication after the first option and I called back when she wasn't doing much better and came in a second time to go for option # 2.  Overall, I ended up paying about $400 but that also included some heart worm meds that I needed to purchase anyways.  Overall, the doctors were very  nice and I liked the three prong approach - giving me some options that allowed me to make the informed decisions.  I got phone calls after the panel explaining in detail what they found (she was healthy, yay!) and the potential virus that was going around that she may have caught.  Overall, I am happy to find a new place in Raleigh.  My only frustration is that on a couple of occasions, I had the person on the phone give me conflicting information than what they told me when I came in.  It didn't always add up, and sometimes the people at check out were not as helpful as I would have liked, but I guess everything can't be perfect.  Still would recommend. Read Less

Dr.Lee and all of her staff is amazing. I called them in a panic and they told me to come in even though I had no appointment. I was very upset about my kittens sickness and they reassured me everything was going to be fine. They are the personable kind of staff that I would encourage everyone to go see if they need a vet. Read Less

I have been going to this vet for a couple of months and boarded my 2 dogs there for the first time this past weekend (Sept 14-15). I called in advance to talk about their rules/guidelines and was told they could board together no problem. We also talked about one of my dogs being on med (that this vet had prescribed to her). I get there and walk in and i am the only cust in the lobby and no one (2 people working behind counter) even looks up or says a word to me. I say hello and that I am to drop my dogs off to be boarded (per my reservation) and they act like I am nothing but an inconvenience to them. I fill out the paperwork and tell the girl behind the desk that I had already called and talked to them about my dog's medicine and i explained it all over again to her. I packed each dogs food in seperate bags that were labeled with their name, day and am or pm. I was told they could not confirm that they would be able to give the medicine to the right dog so the dogs needed to be boarded seperately (meaning double the cost). I showed them the food bags and asked if they were saying they couldn't look at the bag and give the bag that said, "whister, sat, PM, medicine" to Whistler instead of Bristol and they said no. This place has HORRIBLE customer service, no one that works at the front desk smiles or is polite. They all tried to make me feel like I was nothing more than a bother to them. I will gladly pay extra to board them elsewhere with better customer service. Read Less

I take my Lou Bear here for vet visits and dog boarding. It is a little out of the way for us, but the rescue group I adopted my dog from (R.U.F.F.) uses this vet and had already started treatments for him here. Louie aka Lou Bear is my first dog so I don't have any other vets to compare this one too, but Crossroads has successfully resolved his health issues and addressed my various hypochondriatic episodes with compassion. The ladies who work there love him and shower him with compliments when we visit. The receptionists are fast and on top of things.I have a bit of sticker shock at check-out sometimes, but that comes with the territory of owning a pet I suppose. Boarding is reasonable - only $16 per day. However, it is bare bones boarding. When I have boarded Louie here for only 1 night, he was happy and unfazed when I picked him up. But when I picked him up after boarding him for 4 nights he looked a bit shaken and disheveled, so I might not use them for longer stays again. Read Less

We just moved to Raleigh from Richmond, VA and were in need of vet.  Our rescue that we got at Christmas was a little under the weather and needed to be seen right away.  I went on a whim and chose Crossroads because of others reviews and after talking to Laura on the phone I was sold! Not once did she try and sell me a "plan"; she also explained that plans at other vets would end up costing me more in the long run, when comparing the separate services.  We were also able to work around my husband's schedule and drop our Boston off in the morning and pick up in the evening, and Dr. Barber called us both and explained treatment and answered questions.  And she is the sweetest! I was so pleased with the care that they provided our sweet boy.  We will definitely be taking him, and our other dog, back to Crossroads for any future vet needs! Read Less

I started taking my pets here to Dr. Streeter for two reasons: 1. It's really close to me. 2. When I got my dog, she was already being seen here at Crossroads Vet. And I don't regret that decision at all.I've had a couple minor issues that have been able to be solved over the phone. The folks there don't have a problem helping you out when you call for minor issues - they are free with great advice. Recently, I got a new cat for the wife for Christmas. She (the cat) happened to be sick when we took her home from the shelter. We took her in for a check-up and advice on the sickness. Dr. Streeter and assistants were amazingly gentle and comforting to our poor new kitty. Additionally, they gave great advice, let us make decisions, and answered all the questions we had. I'd highly recommend these folks. Great people. Read Less

My family and I have used Crossroads Veterinary Hospital for more than 10 years.  They took great care of our Boston terrier mix, Vesta, from age 7 to 17, until we had to put her down last winter.  Now they have been my go-to vet for my puppy, Riley, since I got her in Feb. 2010. The staff here is really nice and knowledgeable, and they are very accessible, even by phone when you have a question.  The only reason I don't give them 5 stars (because I obviously trust them with my sweet baby girl's life) is I am not the biggest fan of their boarding.  The one time I boarded Riley for a night, when I picked her up, the first thing I was told is, "She is going to have to go to the bathroom really badly."  Sure enough, as soon as we stepped onto the grass, she peed like crazy. It just made me question how often she was taken out, and Riley loves being outside. Read Less

I have taken my cats to Dr. Smith for years.  The office is full of compassionate, knowledgeable vets who all sincerely care for the animals they treat.  They have very reasonable prices for procedures, and last year when one of my cats needed a dental, I was blown away at how good the price was.  This is a great vet practice and I'd highly recommend them! Read Less

I originally brought my animals here specifically because the owner, Dr. Albright, is a greyhound-savvy vet. I have not only a greyhound, but a high-maintenance cat. Turns out several of my friends bring their animals here--even from Durham. My boyfriend brought his cat here as well. So I had the recommendation of the Triangle Greyhound Society and a bunch of friends before I even stepped in the door.However, not to worry. I have found the staff and all the vets (all women--whoo hoo!) to be caring and knowledgeable. They have treated all of our animals--my boyfriend's cat, my cat, and my grey--with the utmost care. All of our animals are elderly, and they've treated their various chronic ailments with compassion and care for each animal. Plus, the vet techs all know and like our animals...and their quirks!This is a full-service vet: they do wellness visits, emergency issues, and boarding. I would give Crossroads Vet a thumbs up! If you're looking for a veterinary practice that will take good care of your animals, this is the place. Read Less