Magnolia is the only place to go! We have been going there for 10 or 12 years. We have lost count over the years. John and his staff are great! They have taken care of 5 of our fur babies. There is no other place we will go! Highly recommended! Once you meet John you will understand, he is such a great guy and highly skilled!!! Read Less

Dr. Jon is absolutely amazing.  He has taken care of all my animals and my sister's dogs as well.  My Nemo is 15 and he has taken care of him since a puppy.  My Jake (dog) and Charlie (cat) both lived to 18!! Dr. Jon also took care of his sister Phoenix (dog) into her senior years.  He is so caring and is an amazingly talented Veterinarian.  If you have an emergency, he will always be there for you personally and professionally. When we had to put our Phoenix down the whole staff was amazing.  They let us stay in the room with her as long as we wanted until we were ready.  It was one of the hardest things I ever had to do; however, they made my dog as comfortable as possible as she crossed over to the rainbow bridge. He is a true testament to his profession!! LOVE the MAH team. Read Less

It was a great practice when they had more than one vet there, now it's just terrible service. My cat was diagnosed as diabetic by Dr. Jon and after he was I had a cost as well as a communication problem with him. Basically I couldn't afford to bring my cat in again for an insulin prescription and or diabetic food prescription so I had to wing it and look online to see what to feed him. He would not see my cat unless I had that money. I decided to look for a cheaper vet by getting a referral from a rescue group. By the time I seen another one my cat had gotten worse. I ended up just recently putting him to sleep because I didn't want him to suffer anymore. It was horrible. I DO NOT RECOMMEND Magnolia Animal Hospital. Read Less

Couldn't speak more praise about Dr. Jon and his staff, this place is simply amazing! Price is easily affordable and they take care of your pet/animal. Check them out, it's been our best experience with any veterinarian or boarding place in the Raleigh area Read Less

Dr. Jon has been treating my pets since around 1999. He genuinely loves animals. I met him by a yellow page search when I had an emergency with my hamster, and he did not treat him like a $6 animal. Since then, he has treated my dog, who lived until 2013 and my cat, who is now 18. This isn't just a business for him. I just remembered, maybe 15 years ago, when I lived in Franklin County, my neighbor's dog was hit and left in a ditch. My neighbor hadn't done anything about it from the time I left for work! When I came home from work, another neighbor and I took the dog to Dr. Jon, and the doctor diagnosed him with a broken back. He kindly euthanized my neighbor's dog at no charge. I'll never forget that. Ever. Another time I was on my way home from work and a dog had been hit in the highway and left for dead, but he was still alive. I put the dog in my car and let the doc know I was coming. He treated his injuries and allowed the dog to stay until his owners came (I posted Lost and Found signs). I live in Norfolk, VA now, and would drive all the way to Raleigh for vet care from him if I had to. Read Less

Fantastic team at Magnolia Animal Hospital, we (& our fur babies) love Dr John and Dr Cindy! Michael is wonderful too. You cannot find a nicer group of people to care for and/or to board your pets. Thank you Magnolia Animal HospitalRead Less

Taking my pets to Magnolia Animal Hospital is the most wonderful vet experience. Dr. Jon always treats my pets with caring and compassion, despite one of them being..... not very nice to him. :) I've actually had other vets scold me for my pet's behavior, but Dr. Jon handles the situation like a champ and always helps to put me at ease. A great, affordable practice with a caring staff. I recommend Magnolia to everyone. Read Less

I hesitated to write this review and don't like to blast businesses but ultimately felt an obligation so other people/pets don't go through this.  I've tried to simply give the facts below and leave emotion out of my review.When my family started taking our 3 dogs to Magnolia, we were not aware that it was a more cost efficient vet, we had just heard from a friend that it was a good vet.  Taking a pet to the vet is expensive and a vet that takes cost into account and makes it's services available to everyone is great....until you realize where they cut the costs. Our small (12 lb) poodle mix, Yoki, was 9 years old and we took her in to have a tumor removed from her spleen. When went to pick her up following surgery, we learned that pets are left overnight alone, without supervision or staff in the building and are given large doses of sedatives to keep them asleep.  They are then given something in the morning to wake them up.  A former tech also mentions this in a review below.  Two nights later, Yoki could not get comfortable, and we found that half of her body (the opposite side of where she had the surgery) had a bright red rash all over it and large patches of missing hair.  We immediately took her back and she saw the owner, Dr. John, who said he didn't know what it could be and sent her home with an antibiotic for possible infection.  He was also very rough with her, which was upsetting. Two days later, Yoki's side started splitting open (again, the side opposite of surgery)---a gaping, oozing wound.  Horrified, we took her back and she saw her usual vet who immediately told us that it was clear Yoki was burned during surgery by a heating pad that became too hot. A tech confirmed to us that this has happened before at this clinic.Looking back, it seems that it should have been obvious to a provider that Yoki's rash/hair loss was a burn and treatment for the burn (including a laser treatment that they did offer at the second visit) could have avoided considerable pain for Yoki.  We were back at the vet almost every other day for the next week trying to keep Yoki as comfortable as possible while the burn healed.  When she started biting/pulling her hair out in pain, we knew we had to make the difficult decision to put her to sleep as result of the burn related-pain and, with some hesitation, we took her back to Magnolia. (They charged us for the euthanasia, by the way). The experience of putting her down was traumatic for Yoki and for us.  Yoki screamed in pain as they put a large catheter in her tiny paw and she started dripping blood (this seemed unusual to us). We were told that once she was given the sedative, Yoki would be calm and peaceful and we could spend as much time with her as we needed to say our goodbyes before she would be given the final medication to put her down.  As soon as Yoki was given the sedative, she began crying, howling, screaming and her eyes were rolling all over.  We immediately called the vet back in give her the final med to stop the pain without time to say a peaceful goodbye.  We have been through this with dogs before and it was always peaceful and calm and a catheter was never used (maybe they use this to save money?).  I don't know if this happened because of older, faulty equipment, undertrained staff or basic negligence but please do not take your pet to this vet. Read Less

Loved this place and EVERY person I met! From the pleasant young lady who greeted us to Dr. John and to another pleasant young lady who checked us out. I’ll get names memorized eventually. Dr. John was super laid back, down to Earth and extremely informative in my two German Shepherd puppies. They sold me. I’ll be gong back for their healthcare. Read Less

**DO NOT TAKE YOUR PET HERE**Background: I'm a graduate student in the health sciences and I've worked extensively in hospital settings. Am I a certified health provider? No, and I would never claim to be. But I'm not exactly your average joe in a medical/scientific setting though, either, and I do not get nervous in hospitals (it has been my experience that many people do).Review: My boyfriend brought our bulldog in a couple of times over the course of a few months with a worsening limp in one of his hind legs. On our third visit, per our insistence, an x-ray was taken. Dr. Jon came in extremely confused, because the x-ray showed a hole in our dog's knee, in addition to pointing to a torn CCL. Dr. Jon said he had never seen something like this before, especially since our dog had no prior surgery. He spent 15 minutes kind of freaking out about it. Then he told us to proceed with a surgery that at other places would cost 25K-40K but that he could "do for $500 using some fishing wire." We asked him why the price difference; he said he had a slightly different technique and used cheap materials "since what difference does it make anyway." As for the hole, Dr. Jon told us he'd have to get in there and look, but it would be a second procedure that we'd figure out after the first one. I asked for a copy of the x-ray; he told us, verbatim, it would take about an hour to burn us a CD, and heavily discouraged us.Of course, we got a second opinion. It took five calls from both us and the place where we got the 2nd opinion for Magnolia to agree to release the x-ray. The place where we got the 2nd opinion explained to us that (1) that "hole" was actually not a hole but an artifact on the x-ray stemming from the structure of the bulldog knee, and (2) the surgery Dr. Jon was recommending is contraindicated for the breed (and we were explained in great detail why).HERE'S A CONCISE LIST OF REASONS WHY MAGNOLIA ANIMAL HOSPITAL IS A BAD PLACE TO TAKE YOUR PET:1. They are intellectually dishonest, claiming authority where they do not have it. I liken this situation to one where I take my car to get serviced; I don't know much about cars and instead am prone to worrying about safety and costs, so I might be vulnerable to throwing money at my repair technician if he tells me the right thing. 2. They are comfortable selling you procedures that will not work.3. They try to force your hand so you have to schedule surgery quickly with them. The second place we went to even told us to go home, think about it, then schedule surgery when we're ready. They even explained how we could wait on surgery (Dr. Jon, on the other hand, indicated our dog needed surgery ASAP)4. They do not sit down with you and explain the situation. Dr. Jon did not walk us through the injury and lay out the treatment options (explaining them + reviewing pros/cons) the way the other place did, nor did he walk us through recovery. Even worse: Dr. Jon did not like it when I asked a lot of questions; he kept trying to deflect using sarcasm.I'm so mad right now, because it's con artists like Magnolia Animal Hospital that prey on loving pet owners who are nervous about the situation but trying to do right by their pets.Disclaimer: I wouldn't be surprised if this office were to reply to this post and try to defend themselves. I won't be monitoring my post or following up to engage with that. Believe what you will; I felt a duty to write this, though, given my experience. I wish I'd seen something like this before trusting my dog with them. Read Less

Dr. Jon is awesome, and this clinic is an asset to the local animal-loving community, in general.  They provide a high level of preventative medicine at a reasonable cost, and all of the associate veterinarians i have always seemed to be knowledgable and compassionate.  An associate repaired a hit by car kitten  (now, a dear family member) whose face was "degloved", beautifully.  Dr. Jon later performed a thyroidectomy on my geriatric cat which was sucessful and bought her years.  They are in a convenient location and I have never had any issue with their reccomendations or pricing.  They definitely have a lot of love in this neighborhood, and I believe that their pricing makes routine vet care possible for some that would otherwise neglect it.That said, 4 stars only bc over the years they have seemed in perpetual need of management for such a high volume practice.  The front staff can be very disorganized and uninformed, so much so that medicines can be improperly dispensed, etc.  Keep an eye on your discharge info and instructions and make sure that they jibe...the front staff are not techs or to be relied upon.  I would also not recommend them for overly anxious pets, particularly cats, as their back area can be quite busy and loud, and they lack have a quiet treatment/recovery area, per the staff. Read Less

I first went to Magnolia because I lived close by but then I moved 25 miles away. After checking other more local Animal hospitals not only were they more expensive, they couldn't offer the level of services that Magnolia offered. Dr. John is the best Veterinarian I have ever had the pleasure meeting. From dealing with the time of a new puppies shots to the unfortunate time of saying goodbye to our furry friends, I trust no other. Read Less

The staff is quite nice. The waiting area is large, so if your pet is shy or needs space there's room for it. Also I've never had to wait long when I've gone, which is more than I can say for other vets. Finally for the yearly check ups and regular shots the price is very affordable. Read Less

I moved to Raleigh in late 2014 and needed to get my pets (2 cats and 2 dogs) seen for annual vaccinations and exams. Nothing special. Heard good things about this vet, so picked them. It was smooth sailing for the first couple years because all I ever had to get done were annual vaccines and exams. If all you need are decently priced vaccinations, this is a solid business to do that at. However, I strongly advise against getting anything beyond annual work done here.I'm not sure if it's a serious clerical system failure or a failure in the staff's communication skills, but the vets don't seem to communicate with each other and/or the pet charts/records seem to have very poor notes, so you have to bring the vets up to speed on what services they have performed on your pet every time you visit. Starting in mid-2017, one of my cats started having a serious health issue. I brought her in after a couple days without improvement. Some tests were run and I was told I would hear back when they came back. My wife had to call over a week later to get the results that no one attempted to contact us about. I didn't catch it at the time, but on the first visit and another later visit, I was charged for a test that they never performed. They attempted to get a test sample both times and couldn't, but charged me both times anyways. So for the next 8+ months, my wife and I took turns taking the cat to the vet. The primary vet we were working with is just trying to sell us on treatments. We started off with the vet saying, "it is probably 'this,' so I'll prescribe 'that.'" When it doesn't work, the vet says, "Well if 'that' didn't work, 'this' probably will." That went on for the first few visits until we wised up and started asking for tests. We're calling them once or twice a week to ask about test results or to get advise on what to do next. The staff answering the phones would always say the vet would get back to us soon. We wouldn't hear back from a vet until after 6pm on the same day or even the next day in a couple cases. Apparently the vets don't do any phone follow ups until after they are closed for the day. After quite a bit of frustration with results coming back inconclusive, we have one last test performed. I'm told the results will be in in a few days, probably by the end of the week. A week goes by and I haven't heard anything. I call them. The clerk on the other side tells me the results came back a couple days ago. No one called me or my wife. Then they tell me that they won't give me the results because the vet who ordered the test is on vacation and won't be back until the following week, which is when I will have to call back to get the results. I was livid. I spent $300 on that vet visit alone and there was absolutely zero follow through. Thankfully, one of the other vets reaches out to us the next day to tell us the results were inconclusive yet again. The annual services are decently priced, so if all you need are shots and wellness checks, this place is fine. Otherwise, I'd recommend going elsewhere for matters that require more attention to detail and better follow up. Read Less

Dr John is fantastic! My puppy is very sweet but often fearful of having her mouth and feet touched. Dr John and his staff examined her with patience and kindness and helped ease her through the visit! We couldn’t have asked for a better experience! We will definitely be primarily using Magnolia Animal Hospital for our dogs care. Read Less

We've been taking our dogs here for 5 years and I wholeheartedly want to leave a good review because the vets are outstanding! However, this is one of the most unorganized places I have ever been to! They cannot seem to keep their records straight for our dogs, and they have tried on multiple occasions to give both of our dogs vaccines that they had already received. During those times, I have had to present past paperwork (that I had received from them, nonetheless!) to prove that our dogs had already received a certain vaccine. That's absurd! In addition, there is a severe lack of communication between the front desk and the vets themselves. Our dog is on prescription meds and I tense up every time I need to get a refill because I know it is going to take me the better part of 2+ hours and 10+ phone calls just get the correct prescription sent to the correct pharmacy. So, the vets hands down are great! The office itself is not something to write home about. Today is the last time they will be messing up our dog's records because we will not be returning to this clinic. Read Less

I absolutely love Dr Jon the staff and everything about Magnolia Animal Hospital! My cats and dog have been coming here for several years. Im embarrassed to say our previous vet was Banfield and when I took my cat there for over grooming and tried everything they suggested to no avail, instead of trying prozac as I suggested they recommended going to NC State vet school to determine the cause to the tune of 800$ for a dx!!!! I thought this warranted a second opinion and came across Dr Jon. Without our giving him any suggestions or mentioning NC State he immediately suggested prozac. Even wrote the script for a 30 day supply and told me to cut them in half and it would last 2 months. Oh and to get it at walmart for 4$. So a script for 4$ for 2 month supply! Happy to say the prozac and the salmon oil in his food once a day and his skin is no longer red and a angry and his fur has all grown back! Love love love Dr Jon!Secondly I have a 16 yr old cat that was never spayed. She has a heart murmur and we were told she had a high chance of dying in surgery so we never did it. This was told by both Banfield and the SPCA. So as a result she started getting mammary tumors. Dr Jon said he could do the spay but it was too late to reduce the odds of developing more tumors. Apparently general anesthesia is not the only option for surgery. Something neither Banfield nor the SPCA ever mentioned. So we didn't spay her but it was good to know that she could have those tumors removed safely by Dr Jon. We've ended up having 2 surgeries to remove mammary masses successfully. On the third one her heart stopped and Dr Jon was successful in bringing her back. I was never charged Anything for this aborted surgery. Fast forward 2 months and we decided to give it another try. Everyone including Dr Jon was very worried about this surgery because after 2 months it had really grown however we didn't feel we had much choice and it truly was her only hope. So happy to say that although the surgery was very intensive that Dr Jon and his techs did an excellent job and was successful with the surgery. Dr Jon actually hugged me when he came into the room when I picked my cat up. It was a very difficult surgery and the odds were against it working but he made it happen! I will absolutely never go anywhere else and highly recommend Dr Jon and Magnolia Animal Hospital. A hidden jewel!!! Read Less

Best veterinarian in this state. The doctors are great, the staff tries to help with everything that I can, they understand that our dogs are babies. They don't try to rip you off like so many of the other ones that I've been to over the years, they care about animals and that makes a huge difference. Best prices and Best Care in Raleigh. Read Less

I have been bringing my pets here for close to 10 years. I recently moved to Franklin County and still bring them and have no plans to change. The way Dr. Jon, the other vets and staff treat my babies and me cannot be replaced. Read Less

We have not had the need to use them for boarding but have been taking our dogs there for the past 8 years.  The doctors are great, and the techs are terrific too. The compassion of the staff is outstanding, with one of the doctors giving her private cell number to us when it was clear our dear schnauzer may not make it through the Christmas holiday a couple of years ago.  We were told to call her any time day or night if we needed to bring him in for the inevitable.  Such dedication- Since then we have a new puppy and an elder toy breed. No pressure for unwanted tests or procedures - but clear information and recommendations. Skilled providers at a reasonable cost. I am happy with the dated linoleum floor and old chairs. I prefer not to pay for fancy landscaping and decor. All I want to pay for is excellent care for my dogs. Read Less

Our dog was boarded for one night. He was not allowed to keep his own harness (a body-wrapping type). He was choked so badly by a lead around his neck (throat injury) that he developed subcutaneous emphysema. Vet denied any wrong-doing, but attempted to get us to agree to several hundred dollars worth of x-rays for a problem they caused. Read Less

Love love love Magnolia Animal Hospital! All the staff there have always been professional and very efficient. Dr Jon is by far the best vet I have ever taken my pets to. So happy I found this practice!!! Read Less

Our oldest baby who is a 9 year old Shih-tzu was recently diagnosed with hypercalcemia and needed surgery. We contacted our veterinarian and he gave us a quote between 1,800 and $2,000. I spoke with Dr Jon and he agreed to do her surgery but it definitely wasn't $1,800. She was able to come home the same day and is doing very well .We are very pleased with the service that we received from Magnolia Animal Hospital. Hands down the best care my animals have ever received and I'm definitely pleased .Thanks again Magnolia Animal Hospital you're awesome. Read Less

This past Christmas break we boarded our dog at this facility. When we returned to get her this morning she was covered in her own urine and feces, her bed was destroyed and her toys and blankets soaked in urine. Now my dog won't eat, has bloody diarrhea and is afraid of people touching her. I don't know what happened here but I am NOT pleased with this outcome. I will be sure to let those I know with pets aware of how my Coco was treated. Will not be returning! Read Less

Top notch. The people here are amazing. I started taking my dog here years ago, at the recommendation of a friend. Not only did they provide excellent care for my pup, they handled his death with such grace and care. I will be forever grateful for the kindness they showed us that day. Then today, I received a letter in the mail from the SPCA. Magnolia Animal hospital made a donation in loving memory of my Riley. My heart overflows, I don't have adequate words to express my gratitude. But, thank you. Read Less

Not recommended....at all. My first dog was neutered here and developed an infection....okay it happens. My second dog was misdiagnosed and treated 4+ times for a UTI that they could not get to go away....upon visting another vet they discovered 2 LARGE bladder stones that would require surgery, within a few minutes of seeing her. We continued to give Magnolia the benefit of the doubt and kept boarding our two dogs here because the staff was friendly and seemed to take care of them during boarding. However in the last 3 days while boarding my dogs, one developed a UTI and when they called to inform me they asked if we wanted HIM treated....shes definitely a female. When I called back to check on her the person I spoke to was clueless as to what she was being treated for and had no idea why I was calling. I arranged for someone to pick them up....they lost my second dogs chart and had to ask me why he was there? They informed me that if we were to pick up on sunday no one would be there until 5-6 and it would be an extra $11 charge on top of what theyve already charged to board both dogs. When my mom showed up to pick up both dogs on Saturday, she said the office smelled so bad like urine that she couldnt stand it.....and they gave her one dog and told her she was ready to go...we boarded two. I thought that was the end of my wonderful last experience with magnolia until I received a call this morning to inform me that they "kinda sent my dog home with another dog's medication and they cant be taken together or she'll get sick" Incompetent and unorganized doesn't even begin to describe it.Read Less

Not recommended....at all. My first dog was neutered here and developed an infection....okay it happens. My second dog was misdiagnosed and treated 4+ times for a UTI that they could not get to go away....upon visting another vet they discovered 2 LARGE bladder stones that would require surgery, within a few minutes of seeing her. We continued to give Magnolia the benefit of the doubt and kept boarding our two dogs here because the staff was friendly and seemed to take care of them during boarding. However in the last 3 days while boarding my dogs, one developed a UTI and when they called to inform me they asked if we wanted HIM treated....shes definitely a female. When I called back to check on her the person I spoke to was clueless as to what she was being treated for and had no idea why I was calling. I arranged for someone to pick them up....they lost my second dogs chart and had to ask me why he was there? They informed me that if we were to pick up on sunday no one would be there until 5-6 and it would be an extra $11 charge on top of what theyve already charged to board both dogs. When my mom showed up to pick up both dogs on Saturday, she said the office smelled so bad like urine that she couldnt stand it.....and they gave her one dog and told her she was ready to go...we boarded two. I thought that was the end of my wonderful last experience with magnolia until I received a call this morning to inform me that they "kinda sent my dog home with another dog's medication and they cant be taken together or she'll get sick"Incompetent and unorganized doesn't even begin to describe it. Read Less

Simply put, I trust them! I brought my dog here for her first puppy check at the recommendation of some dog-loving friends, and I wasn't disappointed! Very friend staff who truly love all of these animals, and even more so true for the great doctors. I HIGHLY recommend them. And the prices are very reasonable, too! Read Less

I was nervous changing vets for my dog as the vet my family has used for years has just gotten way too expensive. My chihuahua is a rescue and has had multiple tooth extractions due to her poor dental hygiene when I adopted her and I have already spent close to $1600 on those 2 surgeries for her. Vet stated she needed a dental cleaning and I agreed as it is very important especially for her, but they quoted me $530 just for the cleaning. I called around and found this place with good reviews so we went in for a consult. Dr. Jon Dick was incredibly nice as was the staff. He made me feel at ease. He gave me a "worst case" quote of $335 which included a possible difficult extraction.  I booked her cleaning for the next week. Her visit was yesterday and they did such a great job. The larger tooth we were worried about was good and didn't need extraction although she did have two very small (grade 1) bottom teeth removed that were loose when he went to clean.  She was happy to see me when I picked her up and seemed to feel fine and I was very happy about my bill being about $100 less than their "worst case" quote.  Her recovery time has been very minimal as she was ready to walk and eat like normal.  I definitely recommend this animal hospital to my friends and family - and you! Read Less

Dr. Jon is the best vet I've ever taken my animals to hands down! He is caring and professional and always knows exactly what to say to make you feel like your fur babies are being taken care of properly. I always recommend this vets office to everyone! He is a kind hearted man that is very genuine and you leave knowing that your animals have received the best possible care and attention. You can't go wrong with dr. Jon! Read Less

I love Magnolia Animal Hospital! I've been using Magnolia for 6 years now and they are one of the best vets in Raleigh. I have 7 furbabies and they give great, affordable care. They also accept SPCA Spay & Neuter vouchers (which most vets don't) so you can get your pet fixed at a far more reasonable price than other vet hospitals. Jr. Jon cares about your pets and is never after your money. I've had everything from checkups to major surgeries here, and their prices are always extremely reasonable and they never push you to do procedures your pets don't need. I drive 40 minutes to get here, I highly recommend them! Read Less

I love Magnolia Animal Hospital! I've been using Magnolia for 6 years now and they are one of the best vets in Raleigh. I have 7 furbabies and they give great, affordable care. They also accept SPCA Spay & Neuter vouchers (which most vets don't) so you can get your pet fixed at a far more reasonable price than other vet hospitals. Jr. Jon cares about your pets and is never after your money. I've had everything from checkups to major surgeries here, and their prices are always extremely reasonable and they never push you to do procedures your pets don't need. I drive 40 minutes to get here, I highly recommend them! Read Less

I had a fantastic experience here! Dr. Jon was so informative and really made me feel like my cat, who has a heart murmur, was well taken care of. He took time to explain exactly what I could expect and what they could offer me to help monitor his heart. They even do EKGs standard as part of the neuter. On top of that the office visit is super affordable - $39 for an office visit, and my second cat who came in at the same time had a discounted multi-pet price of $18. Read Less

I'm generally not very generous with that 5th star, but after several years of working with Magnolia Animal Hospital, who helped us through the end years of our beagle's and cat's life, as well as helped us get our new boy Jackson through a case of heart worms that he had when we adopted him, I have no hesitation to give Magnolia that 5th star! Read Less

My wife and I have had our Dog Marlee as a patient here for years and had been very pleased but it came to this evening when she was really sick near closing and they made room for her, took blood tests and stayed late to take care of her. We moved to Durham recently but will stay with these considerate people!! Read Less

My dog was not properly cared for at this vet. We adopted her knowing she has heart worms and this is where she was treated. I did my best to research heart worm treatment, but I was getting mixed information on proper administration and I wanted to consult with the vet before proceeding with 2 injections 24hrs apart (new research showed that 1 injection followed by 2 injections 1 month later was safer for dogs that were older and had an unknown vet history). When I dropped her off, I asked if I could speak with the vet about the treatment and they assured me they would only give her one injection and that the vet would contact me before we proceeded with the second injection the next day. At 4pm I still had not received the call, so I attempted to reach out. I was placed on hold for over 5 minutes and was again promised the the vet would call me with an update and answer my questions. I never received that phone call, and the vet went ahead and administered the second injection the next day. I called multiple times the next day but was never allowed to speak with anyone. Finally, someone let me know that I could come pick up my dog. When I arrived I could see she was clearly very uncomfortable and she could barely walk. Her discharge instructions were on a piece of paper that was printed by a printer that was clearly almost out of ink because I could barely read it. The vet wouldn't send her home with any pain medications or anything to ease her anxiety, even though I expressed my concern. Since my dog is a rescue, she was having extreme separation anxiety when she was home alone and according to the discharge instructions the dog must remain extremely calm and have no activity for the first month after the treatment. My dog then spent the next day at another vet receiving fluid, steroids, and pain medications. She also had a fever and was barely able to walk when I took her into the my new vet the next morning. At Magnolia, I was ignored and dismissed over and over during those two days, and I feel like the care she received there was very poor. I've never felt more insignificant in my animal's care. To top in off, the vet was giving updates to the rescue about my dog, yet, we did not follow up there. If I could do it all over again, I would have had her treatment done somewhere else.Read Less

We recently decided on this vet for a teeth cleaning for our cat.  She has had a few bad teeth that we knew would need to be extracted and we had previously gone to a few other vets closer to us for price estimates.  The price quotes we received were way more than what we wanted to pay for a cleaning/extraction so we kept holding off on getting it done. I found Magnolia Animal Hospital through searches and reviews and decided to give it a chance.  While it was a little far away from us, it was definitely worth it!  The total cost was VERY reasonable (1/5 of price quotes elsewhere) and they handled everything very professionally.  The vet took her time and met with us after the cleaning and explained what they did and the medications afterwards and was available for questions if we had any as well.  Our cat is little older but you can tell she is so much more comfortable now and is back to her old self.  We have a dog that we have been taking to a vet closer to us but after our positive experience at Magnolia, we may just have to switch vets for her as well!  I definitely recommend Magnolia to anyone who is looking for a vet who will give you fair prices and not charge you for more than you need to spend. Read Less

It breaks my heart that I've moved too far away for it to be practical to continue taking my dog here. The vets are AMAZING and never push you to get tests or medications you don't need. They're very honest with you about the health of your pet. The vet techs are also wonderful people who are very good at managing all 70lbs of my bulldog. Everyone here genuinely loves animals and enjoys helping them stay healthy. They also have incredibly reasonable prices for services and medications. I'd definitely recommend them to anyone. Read Less

This hospital has caring vets My older Pom had a heart problem which was devasting . Dr Jon was great and saw us on a moments notice and called frequently to check my dog's progress. The other vets and the staff were very supportive. Read Less

We took our dog to this vet during her whole life.  i don't know why we continued with them.  When she was a puppy, they spayed her, and the stitches fell out.  The wound healed in spite of their poor skills.  Over time, they did a decent job of taking care of our dog, but the place always smelled bad, and seemed dirty.  And every time we came, we had to wait a very long time to see the doctor.  But the people were nice and seemed to care, so we  kept coming back.  Our dog developed a big skin tag, which we had them remove while she was put out for a teeth cleaning.  They cut off the skin tag, but they shaved off a big chunk of her fur in the process, and the stitches looked like hell.  At the end of her life, she had kidney failure.  Magnolia was very compassionate about it, but it was revealed that they knew that her kidneys were failing many months earlier because of her earlier blood work, BUT THEY DID NOT TELL US UNTIL IT WAS TOO LATE TO DO ANYTHING ABOUT IT.  Why did I pay them to do the blood work, and then they did not give us information in a timely manner that would have enabled us to change her diet and prolong her life?  Looking back on our long term relationship with Magnolia, I have a lot of guilt and regret.  Don't take your dog here if you love him or her.  We have a new dog, and a new vet.  But I will never get my old friend back.  DON'T BRING YOUR DOG HERE. Read Less

Dr. Aziz at Magnolia Animal Hospital and his group of tech's and front office staff are the best! I have been taking my pets to him for more than 25 years. They are a detail orintated group of animal care professionals. I trust them with all my pets. Thank you! Karen Kruger Read Less

My name is Margaret Veronica Miss Fluff. I am almost 70 pounds of rowdy (but also shy) brindle mixed-breed doggie, and I had to get shots recently. I LOVED Dr. Aziz and the whole staff at Magnolia Animal Hospital. My human mom said the place was clean and calm, and the staff were polite and kind to her too. Mom said she couldn't smell much of anything inside the clinic, but I sniffed and sniffed, just to make sure the other dogs in there were okay. I sure liked the humans who took care of me! Mom says she really likes this practice, and she'll be taking me back there for all my veterinary needs in the future. She said she trusts Dr. Aziz and the team to take good care of me. And then I got to go for a ride! Wag, wag, woof, woof . . . Read Less

We bring our cats here and they are great. All the doctors are great and they love animals. They don't try and upsell you everything and only recommend what is necessary- you can tell they really care about your pets. We think of ours as family so that is important. Also, they are so much cheaper than other prices- that in itself is great but not the #1 factor for us. We do everything they recommend bc we know it is not for them to make money but what is actually needed for our pets. All vets should be like Magnolia. Read Less

Every time we went for an appointment, once I got into the room the nurse walked in and asked what we are doing today.... Because she didn't know. I had spoken to them before making the appointment that my cat would need to be sedated to be examined as he is older and hates the vet.  However, every time we went in we had to tell everyone over and over we would like for him to be sedated and they'd look at us and say "he needs to be sedated?" What is the point of having charts for the animals? What is the point of asking what they need for the appointment, if they're going to wait to do that the day of the appointment. We went we waited 30 minutes to get a room and an additional 15 minutes for someone to actually come in and start the appointment. It is unkind to schedule so many appointments at the same time and have so many people wait to be seen. Why did they schedule me for 9 when I wasnt seen until 945? After we left my cat wasn't able to walk. I tried calling several times to just talk to the doctor so I would know he was okay and the side effects were normal. Of course I was never able to talk to one. The girl on the phone said she didn't have in "her notes" which Doctor we saw that day. The booking and paperwork skills are horrible. I have never been so disappointed or angry with a vet hospital before in my life. I just hope my baby will be okay. :(I'm never going there again. Read Less

This has been the place we have taken our dog ever since we moved to Raleigh 5 years ago. I never have trouble making an appointment and they are always helpful and compassionate. When I have questions the vet will call back within a day and takes time to make you feel comfortable. Read Less

First visit here was for our senior dog who was very sick. The front desk was very friendly and sympathetic to our concern over our furry family member. We ended up having to wait a bit, because we didn't have an appointment and we showed up at lunch break. The front desk did assess our dog to make sure it wasn't an emergency situation.  I felt like if it had been we would have been taken back right away.When we did get into a room, the vet tech took a quick look and asked for our reason for the visit. She left and the vet was in a few minutes later. She expressed concern over her looking very anemic and suggested some things that she wanted to do.We don't have a lot of spare funds, so we asked what we really 'needed' and what was just recommended. She gave us the info, the costs and what she really thought we needed.  We got the tests done and the vet came into give us the news. She explained our options and we ended up having to put our old girl to sleep that day. (RIP Molly, who was 13 years old)While it was a horrible day for us, the staff and especially the vet was so wonderful and compassionate.  They even mailed a sympathy card to us and sent a donation to the SPCA in Molly's name.The cost was amazingly reasonable. I was so surprised after having tests done at many other vets. This place has the best prices.We have since adopted a new furry family member and took her there to get her put on heart-worm meds. This time we had an appointment and went right into a room and got taken care of quickly. We went back a week or so later for an ear issue and again had wonderful service.I highly recommend this vet clinic. The staff is very caring and the prices are lower than any others in the area.  They help you take care of your furry family members by keeping the prices so reasonable. Read Less

Being the owners of two older pets, one of the first things that we did when we got to the Triangle was to get set up with a Vet.  The first one turned out to be WAYYYY too expensive, then we found out about Magnolia.We started taking our animals there and couldn't be happier!  Even when we moved from North Raleigh to Cary, we were so happy that we make the drive when we need to.As our Beagle got older, she developed some pretty severe stomach problems, as well as heart problems.  Dr. Jon, Dr. Theresa and Dr. Cindy, as well as the rest of the wonderful staff at Magnolia were as good as they could be.  Kind, compassionate, understanding and I didn't end up feeling like we were paying for someone's beach house when it came to the bills.  I mean, they added up, don't get me wrong, but I genuinely felt that they made an effort to not over charge us.Our cat Pebbles, who is closing in on 20 years old, probably wouldn't be here still if it wasn't for these wonderful people.Am I gushing?  Damn Skippy I am!  Magnolia Animal Hospital deserves it!Bob Read Less

I rarely write reviews - I'm more of a reader, but really wanted to share my experience.  I chose Magnolia to board my dog based on some friends that have used them for vet services and online reviews.Nothing out of the ordinary happened at drop off outside of the staff forgetting to have us fill out the required paperwork.  We had a few issues at and after pickup:  (1) The vet office reeked of old urine- like hit you in the face kind of reeked (it didn't smell like that at drop off).  (2) We requested our dog be bathed at check out when we dropped off, but this request was not fulfilled- I didn't complain about it since we also were not charged for the service. (3)- Once we got our dog home from his week long stay (and receiving a positive report), we bathed him and found multiple scabs, hair loss, and a red rash around his jaw/neckline- none of which was there at drop off.  I called the office right away to request information on what  could be the cause- I was told I would receive a call back from the kennel staff "very soon." Nearly an hour later, I called back again to see if they knew- no explanation was given nor did they seem to care very much.They seem to be the cheapest kennel around- I guess you get what you pay for, but we'll never use them again. Read Less

We have been with magnolia for 10+ years. Dr. Jon is literally a life saver, my cat Toby was diagnosed with lymphoma in 2011.. we paid 600+ with an oncology clinic just to get the diagnosis, Dr jon worked with us on chemo treatments, and Toby made it .. 18 years old, cancer survivor with only 3 legs.. i would recommend magnolia to anyone. Read Less

Years ago I found Dr. Jon after having a bad experience at another vet's office.  Our first visit with Dr. Jon, he took my Zach's face in his hands and gave him a kiss.  That's all I needed to know!  He truly loves animals, his prices are fair, he does not shove unnecessary products and costs on us and has always treated my dogs with tender loving care.  He is smart and trustworthy and is exactly what a veterinarian should be! Now all of my dogs are his patients and I am so thankful they have him as a doctor! Read Less

I really wanted to like this place - and given the strong reviews online - I really thought I would. My experience with Magnolia was chaotic and strange. It is worth noting that construction work was being done when I visited, so there was lots of noise and falling debris that I imagine was adding to the stress of the staff and the pets that they were caring for. This aside, I was disappointed by the level of service and care. Despite repeating my dog's name to the receptionist twice, she misunderstood my pet's name, pulled the incorrect chart, and tried to take my dog back to an exam room for a vaccination and treatment that was scheduled for a different animal. Thankfully I caught onto what was happening before she administered anything.Additionally, the exam room itself was filthy: dirty exam gloves were laying in the sink, dirty paper towels (or what looked like bandages? I didn't let my dog close enough to see) were crumpled up in a corner of the room. The service was also frustrating - 4 receptionists talking about their cell phones meant it took me 35 minutes to pay my bill. I understand service can have a bad day, and that workmen added to the stress of the experience. However, this week I received an email from Magnolia with a list of  dates, vaccinations, and tests I needed to schedule for my dog. Because this was my first appointment at Magnolia, I did not have my dog's health and shots records on hand when I visited. The shots Magnolia refers to in their follow-up email are therefore not based on my dog's health records. Several of the things they list as being "imperative" for my dog would actually cause her health complications should I schedule them. Additionally, several of the dates they list have already passed... in 2012 and 2013. My experience with Magnolia was sloppy. I will not be returning. Read Less

We couldn't be happier!  The prices were very reasonable, staff is friendly and helpful. Vets are very knowledgeable and even called us after a visit for an update on a stool sample. I will continue magnolia . Five stars for sure ! Read Less

I moved from Durham to Raleigh in 2008 and Magnolia was really close to our new place so I saw it driving by but continued going to our old vet. in 2009 one of our dogs was in a car accident. We took her to the emergency vet clinic to find out she had torn all the nerves in one of her front legs. We continued to see our regular vet for a while until we decided the leg needed to be amputated. Our old vet didn't even offer surgery! They were going to have to find a surgeon, pay him to come in, and charge us soooo much money. We began calling around to find vets who could do surgery (and regularly perform surgeries!). We found Magnolia--closest, reasonably priced, kind and wonderful.The surgery went well. They kept her for a couple days and let us visit (and cry) every day that she was there.  4 years later my little tripod is happy as ever. I mean this dog had a whole leg amputated and she STILL is excited to go to Magnolia. We still go see Dr. Jon. We board there. I donate old blankets there for other puppies needing surgery. I really can't imagine take Zoe anywhere else. Read Less

It was really a sad day for me, and everyone here couldn't have been nicer. I had to put my dog down after building an AMAZING 10 year relationship.  He had really bad and unpredictable aggression problems and I had a kid on the way.This day was really hard, but not one single person judged me or the decision that I was making.  I know many would've came up with a different solution, and I tried to, but this is the choice that I made and everyone here made me feel comfortable.  They let me hold Brewtus every step of the way and then stay with him for as long as I wanted to.  Dr. Jon didn't even make me pay on my exit, because he knew that I was just too wrecked (I paid when I picked up the remains).When this was all over and I had picked up Brewtus' remains and weeks had passed, I received a card in the mail.  It wasn't just signed by the staff, but each one took the time to write a comforting message.  It meant the world to me and my wife.  Businesses simply don't take the time to do this anymore, and it's exactly what I needed to reassure me that I had made the right decision.  I miss my buddy everyday, but Magnolia was hands down the best decision for me on that day. Read Less

So Beth W.'s review pretty much scared the s*** out of me. If you haven't already read it, it opens with: "My dog died, when I took him to have his teeth cleaned". She goes on to describe the very close relationship that she and her dog had and it's really very touching. The thing I found particularly interesting though was she still gave Magnolia a 3-star rating.Jilly (my dog) had been battling itchy ears for a while so I decided to give Magnolia a test run because, other than Beth's experience, they seemed to rate pretty high. I made an appointment and showed up one afternoon. The folks at the front desk got me all checked in and couldn't have been sweeter about it. I was taken to an exam room and waited a few minutes when some vets/vet techs walked in to take Jilly's vitals. Now the key thing that really struck me at this point was that everyone who worked here actually LIKES animals. You'd think that'd be a given, but it's not and when you're trusting someone to shove thermometers up the various orifices of your pet, you want that person to care. Cut to a few months later: Jilly's ear has healed and I take her back to get the infamous "teeth cleaning" and since she would be under anesthesia anyway we decided to finally have her spayed (I said lots of prayers that day to all sorts of gods).The folks here were super organized from start to finish. They called to confirm the day before, they walked through each portion of the paperwork packet that we signed when getting her checked in. They were super patient and helpful when I called a few hours later to check on her progress because I was a little spazzy. And once the procedure was over I got a call from Dr. Jon personally to tell me that everything had gone well and she was out of anesthesia. When we came to pick her up they gave us some pain meds and antibiotics for some residual bacteria that may be lingering too far up her gums. We met with Dr. Cindy who reviewed her chart and answered every last one of our questions expertly. The total cost was also ridiculously reasonable. Great veterinary care, amazing customer service and at a decent cost. Can't beat that with a stick. Read Less