Barbara A.

20 Jul 2019

REPORT

Beware! Here's my unhappy story. My dog was listless and uncomfortable with constipation after we moved to Raleigh so I took him to nearby Quail Corners Animal Hospital. I asked them to do his annual ... Read More

Beware! Here's my unhappy story. My dog was listless and uncomfortable with constipation after we moved to Raleigh so I took him to nearby Quail Corners Animal Hospital. I asked them to do his annual wellness exam in addition to treating the constipation. I also asked that they update his shots and give me refills for his flea/tick prevention and heart worm meds. They took him away for quite a while and when the Vet brought him back, I could tell that he was upset and anxious. I chalked that up to the fact that clearing out his bowels was probably an uncomfortable procedure. Then the Vet examined him on the table and said she heard a heart murmur. I told her that his previous Vet never detected anything like that. She then spent quite a while trying to convince me that he needed medication right away for this heart condition. It would cost $450 and he'd need to take it for the rest of his life if I wanted him to live as long as possible. Sounded fishy to me.The charge for this visit was already costing $350 and I declined this dubious add-on.A few weeks later I get a card in the mail from the practice saying my boy was overdue for his annual shots. When I called up to question this, they said that the previous charges did NOT include his shots because they didn't get his records from the previous vet until after we left the office the day of his exam. I was told at that visit that he would receive the shots I requested and I figured they had given him the shots when he was out of the exam room--not so. This was upsetting because it was never explained to me when I paid, but I took him back and saw the same doctor. I asked her to please listen to his heart again because I believed that his heart was just fine, and whatever she heard before might have been caused by him being anxious. She said she would have to charge me another $67 for an exam in addition to the $118 for the shots!I told her that seemed very unfair to me, because I wanted to buy pet health insurance and if a heart murmur was on his record, it would be deemed a pre-existing condition and would not be covered by insurance later if he did develop a heart problem. I asked her if she could reduce the exam fee because all I wanted her to do was listen to his heart and hopefully hear that it was now normal. She insisted he would have to have a full exam in order for her to listen to his heart. I said that it was outrageous to charge me for a full exam again when he just had a full exam a month ago and I was only asking her to do one simple thing that would take maybe 20 seconds.Then things got ugly. She accused me of disrespecting her professional status and showed absolutely no understanding or sympathy for my situation. She then told me to go elsewhere and stormed out of the exam room. I have never had such an awful experience with a so-called "professional" in my life. I then took my dog to Complete Pet Care Animal Hospital where they do a FREE first visit and all I had to pay for were the shots he needed. (Wish I had known about them earlier!) I specifically asked that Vet about his heart and she said it was normal. I will NEVER go back to Quail Corners Animal Hospital and strongly suggest that you avoid that place like the plague! Read Less

Nithya H.

9 Mar 2019

REPORT

As someone who is still looking for a great vet after moving to this area, I'd say I'm not sure I've found it here. I've had two very different experiences here and both have been so-so.Experience 1 w... Read More

As someone who is still looking for a great vet after moving to this area, I'd say I'm not sure I've found it here. I've had two very different experiences here and both have been so-so.Experience 1 was for an emergency. My dog wasn't feeling well after hours and so I took her here. We spent about 5 hours here total for a couple tests with no conclusion as to the issue. I can accept it's not always easy to figure things out but I was sent home with antibiotics and a request that I bring her back if there was no improvement after 24 hours. There wasn't. So back I went for another after hours visit and the second doctor told me she thought it was a totally different problem and my dog was misdiagnosed. She also told me she didn't feel they had the right tools to handle this situation and that her recommendation was NC State hospital. I'm fine with that but what struck me is she was extremely blunt about delivering the news that my dog was touch and go, and treated her more as a medical case than someone's beloved animal that was sick. I completely understand the predicament that doctors are put in but something felt off about the exchange.My second experience is bringing her for regular vaccines. I decided to go here because I'm looking for a regular vet and decided to give them another shot. $70 as a wellness exam fee and I'd say we spent less than 5 minutes with the doctor. She never got weighed (which I thought vets always did), didn't ask any questions about my dog- basically she checked her teeth and stomach and coat. And then they took her to the back for her shots. As a future suggestion, I think it's always a good idea to do shots with the owner present. First for validity that it's done, but also for the comfort of the dog. They also rattled off a couple vaccines I didn't know where required here without really going through cost. In the end I paid over +$200 for a basic round of yearly shots. Overall the visit was fine but this cost is on the higher end of vets I've called and the attention to detail just isn't there. Overall I would say the assistants and ladies at the front desk are super nice but I'm not really impressed with the doctors there. I'd consider this for an emergency visit due to convenience of hours but otherwise I'll probably find another vet. Read Less

Matt B.

24 Jan 2019

REPORT

**PLEASE READ THIS** do not take your pet here unless it is an absolute life or death matter and you have no other option.... and by no other option I really mean NONE. This "place" is the cash advanc... Read More

**PLEASE READ THIS** do not take your pet here unless it is an absolute life or death matter and you have no other option.... and by no other option I really mean NONE. This "place" is the cash advance or predatory lender of Veteranarians. They have absolutely zero compassion for your pets, feelings, or whats morally right or wrong. I took my 2 year old French Bulldog here last night whom was very sick as a follow up to an emergency vet visit I made out of town a few days prior. My visit started by being placed in a room and waiting to see a vet tech. After 15 mins the tech arrived, asked me a few questions and took my dog "to the back". 10 mins later the Dr comes in and says Ive examined your dog and she appears to be acting differently. She asked me to explain what was going on and as I advised of the events leading up to this as well as the documentation I provided from a prior visit, she seemed only interested in how she could sell me on the services they had there. I was told we needed to start with bloodwork. Initially we were only going to do basic bloodwork which they charge $180 for. After talking a minute or so more she said she wanted to do bloodwork for pancreatitis and said it would be $60 more. I agreed because she stated it was a possibility and would require overnight care. When I asked what overnight would cost she said.... uhm at least $1200. I told her that was not an option and that I wanted to have the bloodwork done to begin with. She advised me she had a cat going into surgery for a routine procedure and that within 30 mins someone (it may not be her) would be out to discuss the results. almost TWO HOURS LATER they had just drawn blood on my dog. She was sitting in the back by herself, sick, and alone. I started pacing and advised the front desk employee that I wanted to know where my dog was and why 2 hours later I hadnt heard anything. At this time the Dr came out and advised me of the results of one of the tests. We discussed what to do from there and I asked her if she had reviewed the xrays and she stated she would right then, would check the second blood test and be back out. She walked to the computer, had the front desk associate pull up the xrays I emailed, didnt look at a single one of them and disappeared into the back. Turns out my dog and I interrupted pizza and social time amongst the staff as the Cat surgery was long done (confirmed by one of the Vet techs to the front desk associate), a Sick dog had come and gone and for almost 30 mins I was the only person in there. At this point I was there for 3 hours FOR BLOODWORK and the Vet tech came out to give me an estimate. When I asked her for a breakdown of the costs and why I was being billed for all these things we had not discussed as well as the Dr not talking to me about the Xrays I know she didnt look at or the results of the second blood test (this was completed at 10:15 according to paperwork provided and I left at 5 til 11pm) the tech said let me get the Dr. I advised her that I had to work early in the am I was upset by how my dog and I were being treated etc and wanted to be seen immediately she said ok. The Dr went into the room with a non urgent patient that had only been there for 20 mins rather than coming out to address my concerns. They left me with no choice but to leave. Upon payment I advised the front desk clerk that I was being over charged by $38 for the Pancreatitis test. It was quoted $60 and I was billed $98. She said Im sorry but the test is $98, the Dr must have misquoted you. She didnt offer to verify, adjust, etc. she forced me to pay for the services rendered even though they were misquoted. I left without my dog receiving any treatment. I was there for more than 3 hours for bloodwork im not entirely sure was even done. I dont believe this doctor actually examined my dog, I know she didnt review the xrays provided. As other have stated, the Vet NEVER interacted with my dog in front of me. She was completely disconnected from my concern & her wellbeing. This is a money grab operation DONT GO HERE! Read Less

H M.

14 Jan 2019

REPORT

Took my 6 month old kitten in for a wellness visit, and was really pleased with the service at this facility. My cat takes a minute to warm up to strangers, and he doesn't love changes in his environm... Read More

Took my 6 month old kitten in for a wellness visit, and was really pleased with the service at this facility. My cat takes a minute to warm up to strangers, and he doesn't love changes in his environment. So I was concerned about his first vet visit (especially after he cried in his carrier the whole way there), but the staff put my worries to rest. There are two separate waiting rooms, one for cats and one for dogs. I'm sure other vets have this, but this was my first time in a vet's office with such a setup and it made our waiting room experience much less stressful than anticipated.When we were called back to the exam room (less than a 10 minute wait) the intake nurse saw that he was scared and did all she could to calm him down, holding him close while taking his vitals and laying out his blanket on the exam table. She even offered him a few treats, which were spurned, but the thought was nice! By the time she was done, he was exploring the counters and trying to play in the sink (of course). Our vet, Dr. Virkus, was equally attentive, talking to him calmly and giving him lots of scritches while examining a few possible health issues. She explained what was going on with him and the measures I could take to keep some possible issues from progressing. I could tell she cared a lot about her patients and wanted to make sure that he was comfortable and that I knew how to proceed with his care after our appointment was over. After our visit, I felt at ease and well-informed. They sent us home with a few samples and a little felt ball, which he is WILD about. Gonna invest in a few replacements for when he inevitably shreds this one. Overall, I'm thankful for the Quail Corners staff, who made my kitten's first appointment an easy one. I wouldn't say we're looking forward to our next visit, but we're certainly not worried about it. Read Less

Susan L.

8 Dec 2018

REPORT

Overall, I am content with the service that my doggo received today. The night-shift staff and vet doc attended to my 15-year old toy poodle in a timely fashion at 10pm. My poor doggo wasn't feeling t... Read More

Overall, I am content with the service that my doggo received today. The night-shift staff and vet doc attended to my 15-year old toy poodle in a timely fashion at 10pm. My poor doggo wasn't feeling too well, having not defecated in over 36 hours. As a worried owner, I immediately searched for a 24/7 emergency vet clinic that would be willing to examine my doggo with short notice, and this particular clinic popped up. I was greeted by a friendly front staff member whilst in an angsty mood which was appreciated. Once I went into the examination room, they conducted an initial examination to see what was going on with my doggo, followed up with me with estimates of recommended options and essentially followed what I wanted for my doggo. Although it took almost one hour to complete my doggo's visit at this vet clinic, my doggo is feeling much better and I appreciate the staff that helped my doggo. If you are looking for an emergency care vet hospital/clinic that is open 24/7, I wouldn't shy away from this one. Read Less

Angie H.

22 Oct 2018

REPORT

Rampage died. He was treated improperly by the staff at Quail Corners Animal Hospital. He wasn't treated with the urgent emergency care that he so desperately needed. The team was totally inappropri... Read More

Rampage died. He was treated improperly by the staff at Quail Corners Animal Hospital. He wasn't treated with the urgent emergency care that he so desperately needed. The team was totally inappropriate and unprofessional care is what Rampage received. The staff was very uncaring and extremely impersonal. They also attempted to overcharge for services in general. Then they also performed services without our written approval before telling us any prices or giving any predictions assertively and or professionally. We are requesting a total refund on our money to resolve this matter. We're totally unsatisfied with the service our precious little puppy received. This event happened on Saturday evening 10/20/18 Read Less

Jeff H.

17 Sep 2018

REPORT

Dr Piver is a miracle worker. Staff is fantastic. Do your pets and yourself a favor and bring them here. Thank you Quail Corners Animal Hospital!!

Traci W.

22 Aug 2018

REPORT

My dogs have been groomed in the facility multiple times, they never have required Bordatella vaccines, but have now mandated. While I can understand this protocol is important, it's concerning this h... Read More

My dogs have been groomed in the facility multiple times, they never have required Bordatella vaccines, but have now mandated. While I can understand this protocol is important, it's concerning this has not been upheld and multiple oversights have been made, putting all dogs at risk. I was told this policy has been in place for years, but I just found out today? They also re-vaccinated my dog for Rabies after accidentally missing the note in his file that he was up to date. Glad it wasn't anything more serious that could have harmed him. Overall, they treated one of my dogs through a very seriousness illness and that is why I continued to return. It depends completely on the Vet that you see and they finally will get it right. Read Less

Jon F.

22 Aug 2018

REPORT

This place runs your care credit, and somehow knows your available limit, before they have even assessed what is wrong with your pet. Wish I had read more reviews first, I agree that these guys seem ... Read More

This place runs your care credit, and somehow knows your available limit, before they have even assessed what is wrong with your pet. Wish I had read more reviews first, I agree that these guys seem to be all about the money, and not good emergency care. Terrible clinic! Read Less

Amanda M.

6 Aug 2018

REPORT

Facts: I brought in my very ill, younger cat back in November and he was tentatively diagnosed with lymphoma on the first night. Was eventually told he wasn't a cantidate for treatment beyond diagno... Read More

Facts: I brought in my very ill, younger cat back in November and he was tentatively diagnosed with lymphoma on the first night. Was eventually told he wasn't a cantidate for treatment beyond diagnostics (that were inconclusive) and supportive care. About $3000 in on IV fluids, repeated blood work, an aspirate, an ultrasound...I decided to go elsewhere to get a second opinion. When they sent him home, I had to ask/remind to have a 3 day old catheter removed. Palliative care I was told was not an option, and I had to literally demand fluids for such..after being advised that he would be uncomfortable and would not survive off the IV. Amongst other complaints, but I won't waste time on a review that may be made irrelevant by this large corporate, which they certainly are. A repeat and reevaluation of diagnostics revealed a massive kidney infection. He was given antibiotics, bc at that point he was septic with the infection. Had my complaints heard all the way to the top, but their review process ultimately consists of the doctors in the hospital reviewing themselves. My final interaction was with with Dr. Russell, and the verdict was that they don't dispense medications willy nilly at this office, due to side effects, etc. My cat had all indications of an infection, from the beginning, and the medication ultimately given had very few side effects in contrast to the euthanasia they were heading us towards. Ironically, he had been given daily injections of an anti-nausea, etc...during his hospitalization and "treatment." But there was no real PLAN for diagnosis/treatment, in hindsight, just a very expensive "wait it out," and run with an inexperienced vets first call.The corporate in CA (as well as all objective parties involved) come to see the problem here, but the vets at the clinic self describe as "comfortable here" and never lose the condescending attitude, even when wrong. And the business office treated me like I was looking for a refund. Well, yeah! For the diagnostics, and maybe an apology or acknowledgement that this was not their best work? So it's scary to think that it is an acceptable outcome them while people entrust their pets here, and I have now talked to other people who have had similar experiences. Admitting the mistake would have left some good faith, but corporates don't have to. He is alive and healthy today based on the decision to question the ethic of this clinic, which is easy to do if you follow local word of mouth and read the "less relevant" reviews. I would have given 2 stars for excellent support staff (the techs are great) if not for what looks a lot like manipulation of recent reviews. Many of the vets mentioned in positive posts are long gone, and I have seen negative reviews come and disappear since this incident. I for one Raleigh gets a more trustworthy 24h clinic soon, or this location of NVA (which bought out a great local clinic) takes a look at better look at their talent and practices in this location. Just bc someone is having an emergency doesn't mean they don't want the best for their pet! Read Less

Ms. C.

18 Jul 2018

REPORT

Rude & Expensive!The Vet was RUDE. Over $125 to remove a tick and topical medicine, and the tick head was left in my cat! Vet pushed my hand away when I felt it wasn't completely removed. She repriman... Read More

Rude & Expensive!The Vet was RUDE. Over $125 to remove a tick and topical medicine, and the tick head was left in my cat! Vet pushed my hand away when I felt it wasn't completely removed. She reprimanded me for feeding my cat Hills Science Diet Optimal Care along with Hills Science Diet Oral Care. Those are quality foods! She said to feed my cat for a 10 pound cat even though he is a large medium haired cat (not fat) who weighs 13 pounds. All the Vet did was argue with me about everything. I did NOT receive an itemized bill which I don't appreciate. What are they hiding? Would only recommend them if it is a DIRE emergency; definitely not for routine care. Read Less

Anna G.

17 Jun 2018

REPORT

I was so stressed out to find a vet that would be understanding of my older dog on a last minute Saturday visit. I will definitely be switching to Quail Corners as my primary vet now! From the initial... Read More

I was so stressed out to find a vet that would be understanding of my older dog on a last minute Saturday visit. I will definitely be switching to Quail Corners as my primary vet now! From the initial phone call, sitting in the waiting room to the understanding staff it just felt like I was in the right place at the right time. I felt like I found a place that even tho they were busy as heck made my dog and my visit feel as comfortable as possible. Highly recommend this place! May I add that an emergency visit to the vet wasn't as costly as I thought it was going to be too! Always a plus when your vet works with you and takes the proper measures to help your dog with the problem going on now and not every thing else they can think of! I definitely am switching vets and trusting Quail Corners with both my dogs! Read Less

Elizabeth B.

15 Jun 2018

REPORT

Upon walking in I wasn't greeted for quite some time but when I met with the doctor she was just great. She also being a fellow lab owner understood my specific concerns and issues with the previous v... Read More

Upon walking in I wasn't greeted for quite some time but when I met with the doctor she was just great. She also being a fellow lab owner understood my specific concerns and issues with the previous vet not completing certain tests and had my pup fixed up in no time. I appreciate her bedside manner as you always want your pup to have a friendly face in these situations. Read Less

Keith Benson

14 Jun 2018

REPORT

Quail Corners does have a well trained staff for sure and a nice location for us but their prices are way too high or should I say they charge too much. My dog had to be hospitalized for high ALT numb... Read More

Quail Corners does have a well trained staff for sure and a nice location for us but their prices are way too high or should I say they charge too much. My dog had to be hospitalized for high ALT numbers for her liver and after the 3.5 days we were over $3400! We do not have the money for something like this and I have even come to accept it but it is the 3 day follow up for another $180. Talking to our regular vet he suggested if she is doing well then follow up in 2 weeks ... that seemed more reasonable. Now they want us to follow up AGAIN in another week ... I am guessing another $180! I think they tend to prey on pet lovers a bit too much and up charge. They do not have to charge this much ... just compare to around the triangle and you will see. Quail Corners is always open year round and function nicely at 3AM which is nice but they could chose to not gouge so much because they do. Read Less

Megan M.

9 Jun 2018

REPORT

I moved to the area in May of 17 and started my search for a new vet. I was very picky as my boxer mix had only ever been to one vet her entire life and we were really happy there. I found Quail Corne... Read More

I moved to the area in May of 17 and started my search for a new vet. I was very picky as my boxer mix had only ever been to one vet her entire life and we were really happy there. I found Quail Corners on yelp and have been going there for maybe 6 months. My boxer mix ended up with a tooth broken in three places and when I called they were very quick to accommodate us in that week. I was very nervous because she had not had a surgery since she got spayed at 8 months. Everything went so smoothly, they kept my husband and I updated frequently. They let us know when she was awake and even sent us before and after pictures of the tooth. They took great care of her while she was there and checked up on her after the first day. I am so happy with experience and I'm so glad I found Quail Corners. Read Less

Kelly Edouard

7 Jun 2018

REPORT

We took our beloved pitbull Zeus here after hours because our mobile vet was not on call to do a euthanasia, as Zeus had been suffering for some time.... the staff was so understanding and patient wit... Read More

We took our beloved pitbull Zeus here after hours because our mobile vet was not on call to do a euthanasia, as Zeus had been suffering for some time.... the staff was so understanding and patient with us as we said our goodbyes. The vet was very sympathetic and had a great bedside manner.. they even sent us a card a few weeks following Zeus' passing... I will forever be grateful to Quail Corners for helping my Zeus pass peacefullyRead Less

Brynn Hegnes

5 Jun 2018

REPORT

I took my sick cat in and had Dr. Baer, who is FANTASTIC. She sat down with me and just talked to me about my cat's routine/habits/medical history/etc., (which every pet owner knows is the single most... Read More

I took my sick cat in and had Dr. Baer, who is FANTASTIC. She sat down with me and just talked to me about my cat's routine/habits/medical history/etc., (which every pet owner knows is the single most valuable tool in diagnosis and treatment) for almost half an hour. She thoroughly went through every consideration she had, every possibility, and every option on the table. I will say the prices are high- it cost me $326 for just an exam, urinalysis, fluids, and an anti-nausea. But it's an emergency vet, and that's pretty standard. It's not an unreasonable price for quality care of an emergency nature. Would definitely recommend if you need an emergency vet. Read Less

Adam Harmless

23 May 2018

REPORT

While Quail Corners does have a well trained staff and nice location their prices are a bit high. My cat had to have a life saving surgery that I was quoted to be around 2,000$ after I had already pai... Read More

While Quail Corners does have a well trained staff and nice location their prices are a bit high. My cat had to have a life saving surgery that I was quoted to be around 2,000$ after I had already paid 300$ for all the tests. I did not have the money so needless to say I was feeling a bit overwhelmed but I did find another location at 1108 Dresser Ct. named Raleigh Community Animal Hospital. They did the surgery for almost a quarter of what it would have cost at quail corners. Quail Corners has been lifesaving for 24 hour assistance but if you are not in dire need after normal business hours I would suggest calling around to find the best price. Read Less

Anne-Marie G.

21 May 2018

REPORT

I've never been to a vet that makes you choose as to whether or not they'll provide adequate service and whether or not they'll save your pet. Might I add for a LARGE FEE. They're insensitive, abrasiv... Read More

I've never been to a vet that makes you choose as to whether or not they'll provide adequate service and whether or not they'll save your pet. Might I add for a LARGE FEE. They're insensitive, abrasive and represent a lack of basic knowledge. This place charges an arm and a leg. For what they charged 1100. My usual vet charged 385. Our experience was exceptionally bad. The vet on duty was going to send us home saying nothing was wrong due to a minimal assessment. After convincing the vet my dog wasn't okay, she then wanted to do further testing. As a vet, you should have the knowledge base to review X-rays in office. Not charge me an additional $100 to send them out of office to be reviewed. We won't be back and if you value your pets well being I suggest you steer away. Read Less

Frank Tarczynski

12 May 2018

REPORT

Great caring staff. Both of my dogs have been there for emergencies.

Marta Heflin

30 Apr 2018

REPORT

Never again. I get the creeps driving by this place. My dog died. They threw his body away but charged me for cremation. It took eight long, sad months before the founder owned up. The non-communicati... Read More

Never again. I get the creeps driving by this place. My dog died. They threw his body away but charged me for cremation. It took eight long, sad months before the founder owned up. The non-communicative, hostile vet is still there. Look elsewhere. You might find cheaper rates, too. Read Less

Susie Potter

27 Apr 2018

REPORT

We are not really "vet people." We do a lot at home to take care of our pets, and we only see the vet when absolutely necessary. However, that might change after visiting Quail Corners. Our older dog ... Read More

We are not really "vet people." We do a lot at home to take care of our pets, and we only see the vet when absolutely necessary. However, that might change after visiting Quail Corners. Our older dog is very sick, unfortunately, but we were treated with the perfect mixture of kindness and frankness here. Super understanding, non judgmental, non-pressuring staff. We cannot thank Dr. Virkus enough for her kindness. She radiates empathy and kindness and seems to know the proper way to deal with people and animals on an individual basis. The assistant who helped us (not sure of her name- she had shorter hair) was also very nice and treated our dog with love. We were even treated kindly when we called the emergency line the night before. Read Less

Chauncey B.

19 Mar 2018

REPORT

It was my first time bringing my dog there, but the staff was so kind and so reassuring. I also appreciated that they took their time and gave me options. I have taken my dog to another urgent care be... Read More

It was my first time bringing my dog there, but the staff was so kind and so reassuring. I also appreciated that they took their time and gave me options. I have taken my dog to another urgent care before and they were not nearly as helpful as Quail Corners. The vet was also very down to earth and comforting. I came very worried and I left stress free. I cannot thank the Quail Corners staff enough! You all are awesome! Read Less

Joshua V.

4 Mar 2018

REPORT

Top notch service. I took my 7 year old Bulldog/Hound Mix to Quail Corners in January 2018. He was experiencing vomiting and extreme dizziness. I took him during emergency hours around 11:30pm. The en... Read More

Top notch service. I took my 7 year old Bulldog/Hound Mix to Quail Corners in January 2018. He was experiencing vomiting and extreme dizziness. I took him during emergency hours around 11:30pm. The entire staff was extremely friendly and were able to begin the examination right away. Staff was extremely transparent with explaining everything. Bed-side manner was excellent.They quickly were able to diagnose and provide treatment for the symptoms within about an hour of us arriving. Recently moved to Raleigh, and will be returning for regularly scheduled visits. Note, they also accept Care Credit which is very helpful because of the financing options for the more expensive visits. Read Less

Ian Miller

26 Feb 2018

REPORT

Great vet. They really take time to listen and talk to you about your pet. They are really gentle and good with our dog.

Brian H

9 Feb 2018

REPORT

I was bringing my golden retriever here for the last year and the staff has been great and it is easy to get appointments that fit my schedule. After her recent passing the team even sent us a hand w... Read More

I was bringing my golden retriever here for the last year and the staff has been great and it is easy to get appointments that fit my schedule. After her recent passing the team even sent us a hand written card with 10+ messages on it from the staff. I was amazed by the personal touch and customer service. Read Less

Kimberly H.

30 Jan 2018

REPORT

The after-hours doctor was very professional, knowledgable, and got the job done when my little Petie needed him the most. I can't thank the doctor enough for his quick response towards extracting Pet... Read More

The after-hours doctor was very professional, knowledgable, and got the job done when my little Petie needed him the most. I can't thank the doctor enough for his quick response towards extracting Petie's loose tooth, recommending dental treatment and honesty. I genuinely appreciated it! Also, the doctor that performed Petie's dental cleaning and extractions was extremely wonderful. She not only did a fantastic job at cleaning and extracting Petie's teeth, but she took the time to call me and go over all of my questions and concerns. She was extremely pleasant to work with! Lastly, the entire staff that I've encountered at Quail Corners Animal Hospital are nothing but friendly, patient and caring! I'm highly satisfied with my experience BOTH times and highly recommend this hospital to ANYONE! Read Less

Andrea P.

22 Jan 2018

REPORT

I have been going to Quail Corners for a long time and even tried another vet that my Mom insisted I go to for a bladder issue with my cat. Can't say the other vet did anything different (and even ac... Read More

I have been going to Quail Corners for a long time and even tried another vet that my Mom insisted I go to for a bladder issue with my cat. Can't say the other vet did anything different (and even actually missed a bladder stone) that Quail Corners (Dr. Baer) found quickly with a technician's help. I am so grateful that Simba now does not have a chronic bladder issue and I LOVE the accessibility of the facility. I know that if my cats are sick at anytime during the day or night, they will be there for me and KNOW who me and my cats are! Love the online pharmacy and pet store, too. And I love that I can pick up meds or food (in a pinch) at anytime during the day or night, too. We even took my Mom and Dad's dog here once Sunday when their pooch had blood in her urine. They took such great care of her! So grateful! Thank you Quail Corners for your care and dedication. I plan to continue to go there for many years to come! Read Less

Sean D.

13 Jan 2018

REPORT

We took our Australian Shepherd to Quail corners, and they were very caring, he is a fear biter and they were very cautious and friendly to him without any incidents. I would recommend this veterinary... Read More

We took our Australian Shepherd to Quail corners, and they were very caring, he is a fear biter and they were very cautious and friendly to him without any incidents. I would recommend this veterinary service to anyone. Read Less

Dame Margo

16 Dec 2017

REPORT

Excellent care and follow up. Emergency services were at reasonable prices. The only thing I didn't like was they took my dog out of the room to examine and treat him. What are they doing that they ca... Read More

Excellent care and follow up. Emergency services were at reasonable prices. The only thing I didn't like was they took my dog out of the room to examine and treat him. What are they doing that they can't do it in front of me? Read Less

Courtney R.

29 Nov 2017

REPORT

The staff was so friendly and accommodating! I work at least one double shift a week at my job and nobody in town would board just for the day and late evening. Quail Corners kept my Dalmatian (Oreo) ... Read More

The staff was so friendly and accommodating! I work at least one double shift a week at my job and nobody in town would board just for the day and late evening. Quail Corners kept my Dalmatian (Oreo) from 1:30-11pm and from what I heard, everyone enjoyed her company! They were able to keep her comfortable and calm while grinding her nails too which can be such a hassle for other places to the point that they do such a lousy job. Her nails were perfect. I also felt at ease knowing there is a doctor on premise 24/7. We will definitely be back! Read Less

Mallory C.

19 Oct 2017

REPORT

So grateful for Dr. Isaacs and his staff at Quail Corners Animal Hospital for recognizing a serious issue after another vet wouldn't take me seriously. At another emergency vet, I was given a topical... Read More

So grateful for Dr. Isaacs and his staff at Quail Corners Animal Hospital for recognizing a serious issue after another vet wouldn't take me seriously. At another emergency vet, I was given a topical anti-inflammatory for what turned out to be an aggressive tumor growing on her nose.Everyone at Quail Corners treated Leia and me with compassion and respect. The moment Dr. Isaacs walked in, he knew exactly what he was looking at. He was incredibly knowledgeable and with great bedside manner. Along with the vet techs, he made a really scary time for me much easier. They were very patient and willing to answer all of my questions and hear all of my concerns, sometimes a few times over. I'm so grateful for all of you!! Read Less

Mariesa M.

4 Sep 2017

REPORT

Went into the ER today for my dogs back pain. I was met by the staff who made sure my dog was comfortable as well as myself. I tend to get emotional when it comes to my dogs, I felt at home, like I co... Read More

Went into the ER today for my dogs back pain. I was met by the staff who made sure my dog was comfortable as well as myself. I tend to get emotional when it comes to my dogs, I felt at home, like I could go ahead and let it all out without being looked at like I was a crazy person (this has happened before at other vets) within minutes of my arrival my dog was looked at and assessed. Dr. Virkus sat with me and answered all of my questions I had as a worried fur mom, I never once felt rushed, she made sure I understood my dogs condition and that I was ok emotionally before sending me on my way. I never want to have to take my dog to the er again but if I have to I will be coming here. 5 star staff and support! Good job team! They truly care about the animals here! They are not just in it for the money! Read Less

Lauren N.

10 Aug 2017

REPORT

The service here is nothing special, only one vet was friendly but she had to leave because she was pregnant, and the price is out of this world expensive! The only nice thing I can say is that they a... Read More

The service here is nothing special, only one vet was friendly but she had to leave because she was pregnant, and the price is out of this world expensive! The only nice thing I can say is that they are open 25/7 but that does not justify the price being DOUBLE other offices. I will never be coming back here again. They wanted to preform a surgery to remove 3 baby teeth from my puppy and it was going to cost almost $400! Thank god I canceled the day before because they ended up all falling out a week later. This office is only interested in making a quick buck. Read Less

Valerie V.

5 Jul 2017

REPORT

Have gone to this vet for years with many different animals. They are the best. Even when they were super expensive for teeth cleaning and extraction (quotes over $500 just for the cleaning) the vet t... Read More

Have gone to this vet for years with many different animals. They are the best. Even when they were super expensive for teeth cleaning and extraction (quotes over $500 just for the cleaning) the vet told me to check out another option because they had to charge more here to cover more overhead since they are a 24/7 emergency clinic. I did end up at another local hospital that was way less expensive (under $300 for cleaning and 2 minor extractions) but will always come back to QC for regular visits and normal up keep. They truly care and know our animals are family. Can't say enough good things about this vet office. Read Less

Marcus H.

18 Jun 2017

REPORT

The staff here is wonderful and always treat our two boys like family! They have a 24 hour emergency service as well which is a huge plus for after hours emergencies. We don't prefer one vet over anot... Read More

The staff here is wonderful and always treat our two boys like family! They have a 24 hour emergency service as well which is a huge plus for after hours emergencies. We don't prefer one vet over another here because they all are amazing, the dogs respond to them well, and are more than willing to answer any of our questions. The prices are a little higher than our last vet but defiantly reasonable and worth the price. Highly recommended! Read Less

Alexz S.

5 Jun 2017

REPORT

We relocated from up north, and had high standards when it came to a vet for our little Eskimo boy ,Balto. Dr. Piver is amazing!! We requested her as Balto's doctor ,because he instantly bonded with ... Read More

We relocated from up north, and had high standards when it came to a vet for our little Eskimo boy ,Balto. Dr. Piver is amazing!! We requested her as Balto's doctor ,because he instantly bonded with her after his first checkup there(which is a rarity since he is fearful).She is a great person, and an extraordinary vet. She saved our little boy's life!! During a sick visit, Dr. Piver noticed an obstruction in his intestine ,along with two spots on his spleen while imaging. She discussed the spleen issue ,and with her guidance(along with our extensive research) ,we decided to have it removed with the obstruction. We wanted to prevent a potential cancer risk . He is good as new. Your fur babies are in the best care with Dr. Piver at Quail Corners Animal Hospital. Read Less

Chemika Rhodes

22 May 2017

REPORT

Friendly staff but grossly overpriced. A surgery I was quoted for at $2k was done for $745 at another vet office. When my new vet in Knightdale completed the surgery they also mentioned that the poor ... Read More

Friendly staff but grossly overpriced. A surgery I was quoted for at $2k was done for $745 at another vet office. When my new vet in Knightdale completed the surgery they also mentioned that the poor shots of the X-ray didn't reveal some other areas of concern but luckily my dog is well! Last time my cat was in a fight he was sedated, shaved, wound clean and giving antibiotics nearly $300 at Quail. My current vet did the same including annual shots and rabies and I barely paid $170. Im glad I found my new vet office for my cat and !!! Read Less

Mädchen W.

16 May 2017

REPORT

Amazing animal hospital. I LOVE the fact that they are 24/7 emergency vet. I know that if there is an emergency at any time they will be there and I can go straight there, no calls required. The cost ... Read More

Amazing animal hospital. I LOVE the fact that they are 24/7 emergency vet. I know that if there is an emergency at any time they will be there and I can go straight there, no calls required. The cost of an emergency visit is very reasonable when it comes to a life or death situation. The staff was all amazing, friendly and caring. I will definitely recommend them to others and will return myself in the future! Read Less

Gemma Dominey

26 Apr 2017

REPORT

Very helpful, looked after our dog so well! Doctors were great with answering questions and letting us go visit at odd hours of the day.

Vickie L.

18 Apr 2017

REPORT

We were referred to Quail Corners by family after we rescued Delilah at Saving Grace NC. They have been absolutely wonderful with her and any questions we had regarding the newest member of our family... Read More

We were referred to Quail Corners by family after we rescued Delilah at Saving Grace NC. They have been absolutely wonderful with her and any questions we had regarding the newest member of our family. The office team is friendly and efficient and the pricing seems very fair. The Dr.'s get on the floor and and love on her and welcome her stinky dog kisses! Delilah highly recommends taking your furbabies here! Read Less

Julie Coraccio

12 Apr 2017

REPORT

We were bummed when Dr. Davis left at the end of 2016. She recommended Dr. Piver and we love her! I feel that she really cares about all of our cats. We recently adopted Athena and were in with Antoni... Read More

We were bummed when Dr. Davis left at the end of 2016. She recommended Dr. Piver and we love her! I feel that she really cares about all of our cats. We recently adopted Athena and were in with Antonio this morning (Joey will be in for a check up soon!) and she said, "Oh, I was thinking about Athena the other day and...". She gives quality care and I love that she is holistic in nature. We love her and the cats love her, too. I have seen other people post that QA is pricey. That may be true, but for us, the extra is worth it to have outstanding care! Read Less

Rob W.

11 Apr 2017

REPORT

We have used this vet when in Raleigh and received excellent care. We actually had our cat passing on due to old age and they helped us through that situation in a kind and caring manner. They are goo... Read More

We have used this vet when in Raleigh and received excellent care. We actually had our cat passing on due to old age and they helped us through that situation in a kind and caring manner. They are good folks here. Read Less

Julie C.

11 Apr 2017

REPORT

We were bummed when Dr. Davis left at the end of 2016. She recommended Dr. Piver and we love her! I feel that she really cares about all of our cats. We recently adopted Athena and were in with Antoni... Read More

We were bummed when Dr. Davis left at the end of 2016. She recommended Dr. Piver and we love her! I feel that she really cares about all of our cats. We recently adopted Athena and were in with Antonio this morning (Joey will be in for a check up soon!) and she said, "Oh, I was thinking about Athena the other day and...". She gives quality care and I love that she is holistic in nature. We love her and the cats love her, too. I have seen other people post that QA is pricey. That may be true, but for us, the extra is worth it to have outstanding care! Read Less

Kelley Dodd Wilson

15 Feb 2017

REPORT

Today I had to get my sweet cat of 13 years put to sleep. I have never been here before but our usual vet was out of town until Thursday and my cat was very ill. From the first steps in the door until... Read More

Today I had to get my sweet cat of 13 years put to sleep. I have never been here before but our usual vet was out of town until Thursday and my cat was very ill. From the first steps in the door until I left I was treated with incredible kindness and empathy During this very hard time. The entire staff went beyond providing me with amazing service. I left there feeling that I was amongst friends. Dr. Baer was so patient, understanding, and kind to both myself and my sweet cat. They comforted my Baylee with a bed, blanket, and box to transport him in. As I walked out one of the staff walked with me, hugged me, and cried with me. Losing a pet is a terrible and painful loss. Thank you all for helping me and comforting me during this tough time. God bless all of you! I truly appreciate your kindness. Read Less

Patrick Kea

3 Feb 2017

REPORT

The staff here are great. I truly appreciate them being open and willing to help is in our time of need. Thanks guys.

Andy Fieldhammer

24 Jan 2017

REPORT

I admit that this place is very good. The issue that my wife and I had is the price. The Dr. told us that she was going to take our dog in the back and she would even express his anal glands. Upon rec... Read More

I admit that this place is very good. The issue that my wife and I had is the price. The Dr. told us that she was going to take our dog in the back and she would even express his anal glands. Upon receiving our bill we saw that we were actually charged $25. WHAT?? Next time tell me that it's going to cost instead of just doing it. We were quoted $500 for a neuter for our 9.5# dog. Every other place we called in Raleigh was half that. Ouch... Read Less

Anitra Carter

23 Jan 2017

REPORT

I'd like to give a shout out to Quail Corners Animal Hospital. They are an awesome, knowledgeable, caring and thorough group of professionals! If you're looking for a 24 hour emergency vet in the Nort... Read More

I'd like to give a shout out to Quail Corners Animal Hospital. They are an awesome, knowledgeable, caring and thorough group of professionals! If you're looking for a 24 hour emergency vet in the North Raleigh area I can't more strongly recommend this group. Read Less

Libbi Keyes

19 Jan 2017

REPORT

I first went to Quail Corners for an emergency visit and they were all so nice there, and so caring. I would definitely recommend them to anyone looking for a great full service veterinary practice.

Bob Hutchins

12 Jan 2017

REPORT

They give the best care. They really care about your pets. Compassion reins throughout their staff and that seems to be missing with health care with humans and animals these days. Keep it up!

Chelsea Vohwinkel

30 Dec 2016

REPORT

The entire staff at Quail Corners was incredibly helpful and kind during my visit with my sick pooch. They at all times were completely up front about the range of options I had for treatments, the pr... Read More

The entire staff at Quail Corners was incredibly helpful and kind during my visit with my sick pooch. They at all times were completely up front about the range of options I had for treatments, the pricing for those treatments and were honest about exactly which treatment they would recommend. They were also great with my very temperamental Chihuahua and handled her with so much care. I've never actually been in a vet situation where they were able to take the muzzle off her and they provided the calm environment where that was actually possible. I highly recommend them and would definitely take my pup back to their office! Read Less

Ryan Griffin

19 Dec 2016

REPORT

I brought my dog to Quail Corners for the first time today and the entire experience was nothing less than excellent. The staff were extremely kind, helpful and patient. Dr. Babiarz was fantastic and ... Read More

I brought my dog to Quail Corners for the first time today and the entire experience was nothing less than excellent. The staff were extremely kind, helpful and patient. Dr. Babiarz was fantastic and was totally understanding and non-judgmental when I told him I was on a budget and only needed service that was necessary. The overall vibe from the doctors, staff and fellow patients was very positive and supportive. We will definitely be going back. Read Less

Samantha Jo Creech

5 Dec 2016

REPORT

They have been amazing to my Mothr in Law and working diligently to care for her 13 Year old cat int ICU. They are so compassionate as well as passionate about the care they give our fur babies!! I wi... Read More

They have been amazing to my Mothr in Law and working diligently to care for her 13 Year old cat int ICU. They are so compassionate as well as passionate about the care they give our fur babies!! I will be eternally grateful and thankful for Quail Corners Animal Hospital and all of their staff!! Read Less

Hannah H.

21 Nov 2016

REPORT

I love my vet! Dr. Pivers is awesome...I cannot say enough about her and the quality of care my cat Harold gets here. Dr. Piver spends plenty of time talking to me about my cat and never makes me feel... Read More

I love my vet! Dr. Pivers is awesome...I cannot say enough about her and the quality of care my cat Harold gets here. Dr. Piver spends plenty of time talking to me about my cat and never makes me feel rushed-plus she is so funny! The front staff is also always super nice. I have tried many vets in Raleigh and I will never take Harold anywhere else. Read Less

Kenzie Smith

31 Oct 2016

REPORT

I called them very early in the morning about an issue I was having with my dog ( the poor lady on the phone had to listen to me crying ) she was very very sweet and polite give me wonderful direction... Read More

I called them very early in the morning about an issue I was having with my dog ( the poor lady on the phone had to listen to me crying ) she was very very sweet and polite give me wonderful directions to their office. And they took very good care of my dog. For an emergency vet service like my dog had to go through the price was very reasonable. They explained in-depth everything that was going on with her and gave me multiple options of treatments for her and even printed up an estimate of what it would cost. If any of my pets ever have an issue I wouldn't hesitate to take them here.Read Less

Carmen Spicer Marshall

27 Oct 2016

REPORT

One frantic phone call started the end of a crisis. Upon arrival the team was ready for us and we were immediately seen. I was a wreck, my sweet dog was agitated and out of sorts but the medical tea... Read More

One frantic phone call started the end of a crisis. Upon arrival the team was ready for us and we were immediately seen. I was a wreck, my sweet dog was agitated and out of sorts but the medical teams continued their work. My confidence level over her care is off the charts. Just know there is help available 24/7. Read Less

Lauren Hernandez

17 Oct 2016

REPORT

Thank you all for taking such good care of my baby when he needed stitches! I'm so glad that there is such good emergency service for my puppy.

Annette Alston-Morgan

14 Oct 2016

REPORT

When another Vet wanted to amputate our 7 month old Omega's leg we were mortified. When we thought there was no other place to turn we Quail Corners Animal Hospital. We love them!

Katherine Hurst

30 Jul 2016

REPORT

My family and I are eternally grateful to the amazing, caring staff at Quail Corners Animal Hospital. In October, my 12 year old black lab was having difficulty moving and was throwing up constantly, ... Read More

My family and I are eternally grateful to the amazing, caring staff at Quail Corners Animal Hospital. In October, my 12 year old black lab was having difficulty moving and was throwing up constantly, we took her to Quail Corners and found out she had a ruptured tumor on her liver and that she would need emergency surgery. They immediately took care of her and SAVED her life. They took her in as her own and treated her like a member of the family. They allowed us to come visit her and love on her even when she was in Puppy ICU. We couldn't be more thankful to everyone for saving our dog's life. She is back to her normal, crazy self and we couldn't be happier. Thank you all SO MUCH. Read Less

Drew Thompson

10 May 2016

REPORT

Very good and attentive. Went in for an emergency on a Sunday night, and my dog was taken care of immediately. Dr Lanza explained everything concisely and walked us through the best options. I rece... Read More

Very good and attentive. Went in for an emergency on a Sunday night, and my dog was taken care of immediately. Dr Lanza explained everything concisely and walked us through the best options. I received two follow up calls after my dog came home ensuring he was getting better. Read Less

Janice Ditello

6 May 2016

REPORT

All they care about is money..I came in with 3 year old Yorkie who had been attacked by another dog. The doctor explained he would need surgery and explained that it could be a more simple surgery an... Read More

All they care about is money..I came in with 3 year old Yorkie who had been attacked by another dog. The doctor explained he would need surgery and explained that it could be a more simple surgery and the cost would be approximately 2200 and if he started it and found more extensive damage it would be a more expensive surgery and his recovery chances would go down depending on what he found. Money was very tight and we had barely enough to cover the first estimate. We asked if he could call us once he started operating and let us know before proceeding with the more extensive part if he found more damage. I left my number, and my daughter left her number, just in case they had any issues getting a hold of one number. After waiting well past the time he said he would be finishing up, we called to check. I was told that they tried both numbers and couldnt get ether to ring or go through so they continued with the more extensive surgery anyway. Once we talked with the vet we were told that these types of crushing injurys very frequently lead to swollen organs which can cause a lot of damage, this was NOT told to us before the surgery. When I picked him up I was told that he wasnt eating and I should come in for a bandage change in 2 days and that would not be an extra charge. I was concerned why they would be sending him home when he wasnt eating, but I accepted that the doctor knew best. I came in 2 days later for the bandage change. The doctor put the new bandage on and said he was doing great and had a 90% chance of survival. I explained that he still was not eating, which was a concern of mine. They gave him some appetite stimulants to see if that would help with him eating. They also charged me for the bandage change. The next day when I got home from work he had labored breathing. I called and was told if I came in it would be an emergency vet visit as I was told by the reception you have been in and out of here a lot. At this point I had no choice but to come in, but was not happy that they would charge us the ER vet cost or with the attitude of the receptionist. When we got there we were told different information than what we were told originally. The doctor told me that with an injury like this they were not equipped to do the surgery my dog really needed, as this would require a chest tube and ventilator. My dog ended up dying in my arms from what they think was an infectious liquid in his chest cavity and it was pressing on his lungs. I dont understand why this wasnt caught when I brought him in the day before. No mention of a possible infection even though I told the doctor he still wasnt eating. From start to finish I dont feel that my dogs best interest was at the heart of this. I felt I was nickeled and dimed the whole time. I dont feel I was given all the facts to make an informed decision and I was definitely not given the choice to do a more extensive surgery. The total I spent there was $3200 and with all of these facts and the fact that my dog is no longer with us and I am not sure that their practice isnt at fault for that, I tried to come to some resolution, which they ignored. I was told by the vet that the surgery was indeed a success!!! Don't understand why he would say that when my dog is dead. Read Less

Marlon Sequeira

3 May 2016

REPORT

I personally refer ALL of my Emergency Patients and those in need of Imaging/Ultrasound to Quail Corners Animal Hospital. And, I can honestly say that in 4 years, I have never been let down with thei... Read More

I personally refer ALL of my Emergency Patients and those in need of Imaging/Ultrasound to Quail Corners Animal Hospital. And, I can honestly say that in 4 years, I have never been let down with their quality, efficiency, and compassion for my patients and thousands more even once. 5 Stars Hands Down. Read Less

Russell Darlington

30 Apr 2016

REPORT

Our cat was having some labored breathing two nights ago so we called our vet and they recommended Quail Corners for after hours emergency care. Dr. Lanza and the staff were exceptional in helping us... Read More

Our cat was having some labored breathing two nights ago so we called our vet and they recommended Quail Corners for after hours emergency care. Dr. Lanza and the staff were exceptional in helping us through a very difficult time. Dr. Lanza very gently broke the bad news to us and presented all our options without forcing us in any particular direction. We pretty much knew what had to be done, and they walked us through it with kindness, compassion, and extraordinary patience. We were allowed as much time as we needed to make a decision and to spend with our little guy before letting him go. It was the hardest thing we've ever done but it was made bearable by the kindness we received from everyone at Quail Corners. We will be eternally grateful for their efforts and we give them the strongest possible recommendation. Read Less

Justin Horton

11 Mar 2016

REPORT

I have had problems with the staff at the front desk several times resulting in a plan of care that was agreed upon. Every time I have walked in the building from the time the plan was established I ... Read More

I have had problems with the staff at the front desk several times resulting in a plan of care that was agreed upon. Every time I have walked in the building from the time the plan was established I have had higher charges and no communication prior to the appointment informing me of the increase. I will never bring my dog back to this place and I will be looking for every forum I can voice my problem about this establishment. Every time I saw the same female employee she had the same list of excuses she ran through to try to say I was wrong instead of trying to make me, the owner and paying customer happy and satisfied. My dogs weight should not be the first thing out of her mouth when A) you don't know his weight B) hes not sick. Use of different medications that cost more without consent from me, with the excuse each Vet DR can prescribe what ever they chose is a stupid excuse that was fixed by requesting only Dr Piver with care and medication. Last point 1/16/15 .75 injection cost $46.47 then 3/15/15 .81 injection cost $63.01 and now the same amount cost $84.41. You doubled your price in 1 year!!!! You now forced me to sacrifice the excellent care Dr. Piver gives Titan because of Quail Corners as an establishment and its office staff being inconsiderate and unprofessional! YELP apparently keeps pulling this review down and I will continue to post it over and over again. Truth hurts!! Read Less

Quail Corners Animal Hospital

Quail Corners Animal Hospital

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