Family Veterinary Hospital is open extended hours Monday through Friday until 8pm and all day Saturday 8a-6p. After hours emergency service is also available. We have Preventative Healthcare Packages that save dog and cat owners a lot of money on the things they need for optimal health- ask us for details! Our Pet Supply Store is fully stocked with veterinarian-approved pet foods, treats, toys, supplies, supplements, etc. We look forward to helping you help your pet live a long, happy, healthy life!
Reviews
Tracy Spade
9 May 2018
REPORT
Dr. Meghan and her veterinary technician, Chelsea, understand the great importance of communication with pet owners. They very effectively explain diagnosis, procedure, and provide suggestions for ow... Read More
Dr. Meghan and her veterinary technician, Chelsea, understand the great importance of communication with pet owners. They very effectively explain diagnosis, procedure, and provide suggestions for owners regarding what they can do as preventative care, unique to each pet. Being a mobile clinic reduces the anxiety of an office visit (for both the pet and the owner), using the comfort and familiarity of your home. I am especially appreciative of how quickly calls and emails are returned despite being busy visiting their other pet clients. There have been a few occasions where my aging dog has a sudden non-emergency medical issue and Dr. Meghan and Chelsea always have found time between their scheduled appointments to address my concerns either by at-home examination or recommendations. Their incredible level of professionalism and care provided for my dog over the last year is very much appreciated! Read Less
Elisabeth McLean
18 Apr 2018
REPORT
I love this vet!! Their annual exam fee with all shots included is 55 dollars!! You can't beat that! They are very caring and compassion & also will answer ANY QUESTION. No question is a bad question... Read More
I love this vet!! Their annual exam fee with all shots included is 55 dollars!! You can't beat that! They are very caring and compassion & also will answer ANY QUESTION. No question is a bad question. I refer everyone to this place who have animals - even if they don't ask, I ask them if they have heard of the new vet. They are awesome!! Read Less
Wayne Cook
11 Apr 2018
REPORT
Great experience. So much easier than trying to bring my big dogs to a brick and mortar vet. Will definitely do again.
Lynn Warren
31 Mar 2018
REPORT
Dr. Meghan Ellis, with Chelsea assisting, showed wonderful expertise and real caring for our dog, Scout, who is a difficult patient. We are so appreciative of their coming to our home and look forwar... Read More
Dr. Meghan Ellis, with Chelsea assisting, showed wonderful expertise and real caring for our dog, Scout, who is a difficult patient. We are so appreciative of their coming to our home and look forward to working with them in the future. Thank you for providing a wonderful service. We are appreciative! Read Less
Brian G
16 Mar 2018
REPORT
Excellent team. Very knowledgeable and experienced; also very accommodating. Over all, I was impressed by the first visit, and I look forward to seeing them soon. Excellent choice for a mobile vet, hi... Read More
Excellent team. Very knowledgeable and experienced; also very accommodating. Over all, I was impressed by the first visit, and I look forward to seeing them soon. Excellent choice for a mobile vet, highly recommend. Read Less
Lisa Daniels
4 Mar 2018
REPORT
I was extremely happy with your visit. You both were very friendly, and I could tell you love animals. All my questions were answered, and Bull seemed very comfortable with you. Thank you for all o... Read More
I was extremely happy with your visit. You both were very friendly, and I could tell you love animals. All my questions were answered, and Bull seemed very comfortable with you. Thank you for all of your help.
Lisa Read Less
Susan Comstock
16 Feb 2018
REPORT
Highly recommend Dr. Meghan and Chelsea! It was time for our beloved 16 year old canine companion to go to the Rainbow Bridge. Thanks to
them she passed peacefully in the comfort of our home. Dr. M... Read More
Highly recommend Dr. Meghan and Chelsea! It was time for our beloved 16 year old canine companion to go to the Rainbow Bridge. Thanks to
them she passed peacefully in the comfort of our home. Dr. Meghan and
Chelsea are very compassionate and professional. Feb. 16: We've been using Dr. Meghan since early October for our fur babies. We are so glad we switched. Dr. Meghan and Chelsea are great! Read Less
WEEkly Vid
26 Apr 2017
REPORT
Awful service! The worse I've ever had so far. I called this morning. I just moved here and I wanted to join this veterinary hospital (because it's the closest to my house!) And the receptionist was s... Read More
Awful service! The worse I've ever had so far. I called this morning. I just moved here and I wanted to join this veterinary hospital (because it's the closest to my house!) And the receptionist was so rude. Disgustingly RUDE!
Don't come here. I also spoke to other people and all of them told me that this is not a good place to bring your pets! Read Less
kellytigermba
20 Apr 2017
REPORT
Dr Meghan is awesome. She knew the problem with our puppy right away and how to help him. She has a great bed-side manner as well.
Christy Wesley
30 Mar 2017
REPORT
Called in one evening made a appointment for Saturday for my dog (Max) very friendly staff and a few minutes later they called me back and said Dr. Meghan wants to see you sooner, Was very concerned a... Read More
Called in one evening made a appointment for Saturday for my dog (Max) very friendly staff and a few minutes later they called me back and said Dr. Meghan wants to see you sooner, Was very concerned about Max health. Took Max in for a check and they where so nice and took care of our needs. So glad that I choose you guys for our Pets. The whole staff is very pleasant to work with. Thank You Read Less
Chantel Marie
21 Feb 2017
REPORT
We moved 6 months ago out of state, and we are moving to Hawaii in 6 months. And per Hawaii laws the rabies certs and all that have to be in order etc. Well me being me started to panic thinking oh my... Read More
We moved 6 months ago out of state, and we are moving to Hawaii in 6 months. And per Hawaii laws the rabies certs and all that have to be in order etc. Well me being me started to panic thinking oh my what am I going to do I'm missing the certificates or they were signed in black ink at the time. I wrote to family veterinary hospital informing them of my upcoming move and what I needed and they promptly got our certificates in the mail and they were signed in Blue ink (I didn't know til today that it has to be blue ink) and I'm so thankful. Thank you guys so much for everything !! Read Less
Ken Foley
21 Feb 2017
REPORT
Absolutely 5 stars. We brought the entire gang for their first visit (2 dogs and a new cat). Dr. Meghan and her staff were both informative and personable, we found our new Vet!
Kellie Palmieri
20 Feb 2017
REPORT
Dr. Ellis is amazing! Her staff is polite, helpful, and friendly. The prices are affordable and the hours are convenient for my schedule.Dr. Ellis is very thorough and is willing to answer any questio... Read More
Dr. Ellis is amazing! Her staff is polite, helpful, and friendly. The prices are affordable and the hours are convenient for my schedule.Dr. Ellis is very thorough and is willing to answer any questions or concerns I may have. I am very pleased with the treatment my pets get from everyone there. Read Less
Audra Arnold-Mescall
9 Feb 2017
REPORT
They nurtured my pig and did a wonderful job with him
Susan Thomas Diggs
3 Feb 2017
REPORT
We took our 9 month old pomchi that we had gotten from a friend of ours when she was 4 months old because they could no longer keep her she fit right in with our 9 month old lab/pit mix Lucky our olde... Read More
We took our 9 month old pomchi that we had gotten from a friend of ours when she was 4 months old because they could no longer keep her she fit right in with our 9 month old lab/pit mix Lucky our oldest a pom named Carlie, and little Lucy our Corgi mix I came home from work one day opened the door for them to come out and use the bathroom and of course i had to be jumped all over and licked several times before they did their business and I thought well Sadie most be sleepinRead Less
Michelle Renee
26 Jan 2017
REPORT
I have been using Doc Meghan for almost 5 years now and absolutely adore her and her staff. She is professional and compassionate. Wouldn't dream of taking my animals anywhere else.
Kim Jacobs
26 Jan 2017
REPORT
Dr. Meghan and her staff are absolutely amazing!! I have trusted her with all my babies for years. She loves and treats them like her own and is always upfront and honest with her medical advice. W... Read More
Dr. Meghan and her staff are absolutely amazing!! I have trusted her with all my babies for years. She loves and treats them like her own and is always upfront and honest with her medical advice. We have recommended her to all our friends with fur babies! The vaccines for life program is amazing! How awesome is it to know that with one low fee your pets are covered for LIFE! We also love her puppy and kitten package that includes spay/neuter and microchip. If you are looking for cost effective, caring, top notch veterinary care, Dr. Meghan and her team are it!!! Read Less
Sarah Doss
3 Jan 2017
REPORT
I really can't say enough amazing things about Dr. Meghan and her team. Our beagle mix girl had a "mystery foot issue" we just couldn't seem to diagnose. We had tried several treatments with another ... Read More
I really can't say enough amazing things about Dr. Meghan and her team. Our beagle mix girl had a "mystery foot issue" we just couldn't seem to diagnose. We had tried several treatments with another area vet and after these were unsuccessful, I went to Dr. Meghan for a second opinion. Pippa Lee had started to become very nervous of exam rooms, but Dr. Meghan and her team always took the time to make her comfortable, played with her, sat on the floor where she was comfortable, and just made it a wonderful experience. Dr. Meghan successfully diagnosed and treated Pippa's foot (which was a severe combination infection). The team was there for all of our questions, always checked in on her, and would make time for us to stop by if I had questions about her foot healing. In addition to Pippa, we recently foster failed a rescue who had been shot and left in a field for dead. A good Samaritan found Byrd and brought him to Dr. Meghan, who treated him and took him in without hesitation and BEFORE any rescue had stepped up to cover his bills. They worked graciously with the rescue who took him in, which is huge in the rescue world. While he is still healing from all the broken bones in his leg, they have been there every step of the way. They always work us in if his splint slides, answer our questions, call to check on him, and just provide a great experience. I'm so proud to have a vet that has made the focus of her practice putting the animals first. Not all vets take the time to have their team become Fear Free certified or allow rescues to host events or take in injured abandoned animals without a second thought. They are stuck with us and our pack for life! :)Read Less
Cesar Gomez
21 Dec 2016
REPORT
We recently moved to the area and could not be happier with the level of service received by our dogs (4) at Family Veterinary Hospital. Dr. Meghan has shown a level of professionalism and experience... Read More
We recently moved to the area and could not be happier with the level of service received by our dogs (4) at Family Veterinary Hospital. Dr. Meghan has shown a level of professionalism and experience that makes us very comfortable bringing our dogs to her for treatment. I highly recommend this place. Read Less
Jessica Leach Robinson
22 Nov 2016
REPORT
As a fellow veterinarian who lives and practices in Florida, I would like to comment on Dr. Meghan Ellis. She belongs to a veterinary forum and is a leader in that community in providing sage and app... Read More
As a fellow veterinarian who lives and practices in Florida, I would like to comment on Dr. Meghan Ellis. She belongs to a veterinary forum and is a leader in that community in providing sage and appropriate advice to fellow practitioners. Disclaimer that I have never been to the hospital nor do I know her personally. However, her active presence and support for the veterinary community is a glowing reflection on her quality of medicine and ethics. Great work Dr. Ellis! Jessica Robinson, DVM Read Less
Rachel Sokolowski
17 Nov 2016
REPORT
I brought both my dog and cat in the same visit by which my cat peed all over herself in her cage. Everyone was very understanding and even cleaned out the cage for me. The veterinarian was amazing to... Read More
I brought both my dog and cat in the same visit by which my cat peed all over herself in her cage. Everyone was very understanding and even cleaned out the cage for me. The veterinarian was amazing too! She really cares about animals and I could tell she loves what she does as she answered all the questions I had without hesitation. My animals, including my husky pup, were very calm and relaxed despite the few shots he needed. I am happy to say we have found our new vet clinic! Read Less
Caysie Sroda
25 Apr 2016
REPORT
I cannot describe how much I love these people! They have given my babies the best treatment every time and genuinely care about them too. They are so good and giving me updates, answering my question... Read More
I cannot describe how much I love these people! They have given my babies the best treatment every time and genuinely care about them too. They are so good and giving me updates, answering my questions, and getting me in for an appointment as soon as possible. Dr. Meghan always gives me the best recommendations and is very knowledgeable. Thank you for all that you do, Family Veterinary Hospital! Read Less
Connie Dean
11 Apr 2016
REPORT
I have two Long Haired Chihuahuas, my oldest was the first to visit Dr. Meghan. She is a kind and nurturing doctor. She was very helpful in getting my second dog straightened out when we first got him... Read More
I have two Long Haired Chihuahuas, my oldest was the first to visit Dr. Meghan. She is a kind and nurturing doctor. She was very helpful in getting my second dog straightened out when we first got him, he started his life in a puppy mill. He was quite needy when he first went to Dr. Meghan. She has an awesome staff and always insists that I bring both dogs when I come so they can comfort each other. She never rushes our visit and always gives great advice for my dogs. I love her and appreciate the care she gives my babies. Read Less
Stephanie Pratt
20 Mar 2016
REPORT
Dr. Meghan is ahhhmazing! I have lived in a few different areas throughout NC where I have been to vets and I also have worked at a vet before, the staff here beats them all. Unfortunately this year, ... Read More
Dr. Meghan is ahhhmazing! I have lived in a few different areas throughout NC where I have been to vets and I also have worked at a vet before, the staff here beats them all. Unfortunately this year, we have had quite a few sick and injured animals. A sick guinea pig, 1 of our dogs was attacked by another dog & needed lots of stitches, our other dog has behavioral issues that other vets have ignored, and a sick kitty. Dr. Meghan and staff have been so good to us; they are so kind and knowledgeable.
Everyone here has been so good to our animals, and to us to humans! When we visit Dr. Meghan & staff I feel we are given awesome, genuine, and honest service. I do not feel ripped off and I feel that Dr. Meghan is dedicated to helping your pet with whatever the issue is. I feel that she is in this for the right reasons and that she really loves animals. Besides, she also has a great personality!
We love you guys at Family Vet! Thank you for taking such great care of all of our animals!! Read Less
Ashley Novitsch
10 Jan 2016
REPORT
During an emergency with our tiny chihuahua mix, not only were the staff available and waiting for us to arrive, they were compassionate and knowledgeable. They quickly assessed her condition and did... Read More
During an emergency with our tiny chihuahua mix, not only were the staff available and waiting for us to arrive, they were compassionate and knowledgeable. They quickly assessed her condition and didn't hesitate in trying to help her as best as they could.
They also followed up on her condition the next day and were incredible throughout the whole situation.
Not only would I suggest them for an emergency, but after seeing the high level of care and genuine love they hold for animals, they should be your first choice for veterinary care.
Also, they're expanded care goes to not just your typical cat and dog. I've got rabbits as well, and they are known to care for any animal except horses, I believe.Read Less
Marie K.
1 Nov 2015
REPORT
Called on Sat., 10/31/15 at 3pm needed pain meds for senior dog and was told to go to Vass. I can see the clinic from my house so why would I go to Vass if they close at 6pm. Refused to see my dog..... Read More
Called on Sat., 10/31/15 at 3pm needed pain meds for senior dog and was told to go to Vass. I can see the clinic from my house so why would I go to Vass if they close at 6pm. Refused to see my dog...who is a patient at their facility. Had to go to Tractor and Supply to get help.Ten, fifteen minutes is all it would take to get a prescription for arthritis pain. Shame on you. Read Less
Tasdez hernan
7 Aug 2015
REPORT
Dr. Ellis is an excellent doctor. I do honestly trust her judgement. All my pet are great, happy and eating and drinking and playing . I just took my gorgeous chicken pet , she had a small surgery on ... Read More
Dr. Ellis is an excellent doctor. I do honestly trust her judgement. All my pet are great, happy and eating and drinking and playing . I just took my gorgeous chicken pet , she had a small surgery on her beautiful eye. Since I brought her back home she is been the happiest chicken in the world. I do thank u doctor for your kindly attention I do appreciate you very much . Read Less
Jennifer K.
3 Jul 2015
REPORT
I was charged 50.00 after my dogs surgery to drain and put a bandage on him 9 days after surgery. The bandage was put on to tight and had to take him to the emergency ER because his wound split open.... Read More
I was charged 50.00 after my dogs surgery to drain and put a bandage on him 9 days after surgery. The bandage was put on to tight and had to take him to the emergency ER because his wound split open. The bandage wrap was way to tight and I even asked about it being to tight. The visit cost me 173.00 at the emergency hospital and had 2 staples to close up the wound. The ER even said the bandage was to tight.I left a message 2 hours I left the Office and you were closed and closed Sunday. I still yet have received a call from your office. Very disappointing. . Read Less
Carrie Johnson
21 Aug 2014
REPORT
The best vet I've ever had.Dr.Ellis and her staff love what they do and it shows.The care my dogs receive is always thorough, the staff is super friendly and my dogs are always happy to see everyone.
Samantha C.
12 Aug 2014
REPORT
I recently came across a Facebook post by Dr. Ellis requesting for people to go leave her "nice" reviews on Yelp because someone had left her a bad review. I will not offer a "nice" or mean review--ju... Read More
I recently came across a Facebook post by Dr. Ellis requesting for people to go leave her "nice" reviews on Yelp because someone had left her a bad review. I will not offer a "nice" or mean review--just an HONEST one. About two years ago, I decided to try Dr. Ellis with my cats. I have used the same vet for my animals for the past 15+ years and as he is getting closer to retirement, I figured I would give a new vet a shot. At the first visit, I decided to play "dumb" and act like I knew nothing about animals (when in fact, I am heavily educated in canines and felines, I just can't perform surgery!). She advised that I should give my cats their vaccinations, although I had brought her proof that they had already been vaccinated. I questioned her about heart worms in cats--she advised that cats do not get heart worms and that I should not be concerned about it. (Yes, cats CAN get heart worms). About two weeks later, I had a little kitten dumped on my porch. I opted to go to Dr. Ellis again. Hey--we all have bad days and she's a relatively young vet. Kitten was approx. 6 weeks old and had a nasopharyngeal polyp. Dr. Ellis felt that the best method of treatment was to remove the polyp--which cost me around $600. Within a week, the polyp had returned. I took the kitten back in and Dr. Ellis proceeded to stick forceps into the ear and pull the polyp out right there in front of me with no heads up of what she was about to do (no type of numbing agent or pain med for the kitten either). I asked her what she was doing and she said "Well, if we keep ripping it out every time it comes back, maybe one day it won't come back anymore." DO WHAT?!?! I asked her how often she felt this was going to be necessary and she said every 7-10 days until the polyp did not grow back. (This was another $200 visit)Three days later I took the kitten to my normal vet and he did a lateral ear resection (a permanent fix for the issue) for about $200. So, after about $900, I finally learned my lesson. I was not impressed with her misguided information (vaccinations, feline heart worms, etc). Nor was I impressed with her milking me for money. Did she honestly expect that I would keep coming back every 7-10 days and dropping $200 each time? I think not. (But I'm sure some poor souls in Sanford do go see her often for issues that could be handled with a different form of treatment and not be "ongoing".)Would I perhaps use her in an emergency situation where time is of the essence and I can't drive to another emergency vet? Probably. Will I use her on a regular basis for my 4 dogs and 2 cats? Absolutely not. Read Less
Jo Garvin
26 Feb 2014
REPORT
I took my animals there to be neutered. I never met the vet (it was out first visit). I was not given post op instructions to take home with us. I was not told the full cost of the procedure when I as... Read More
I took my animals there to be neutered. I never met the vet (it was out first visit). I was not given post op instructions to take home with us. I was not told the full cost of the procedure when I asked, it was double the cost of what I was quoted when I picked our animals up. I also brought a friend's animal ti the office for the same procedure to save them the trip. The office left their credit card info in plain sight on the front desk; their name, number and security code was easily visible to any customer. Not the best experience from a business point of view. Read Less
Jason Choi
27 Aug 2013
REPORT
Dr Meghan and Staff are the best workaholics there is to a vet hospital. We are always in and out right away. Dr Meghan and Staff cared for Stitch, our 15 year old feline family member and when it was... Read More
Dr Meghan and Staff are the best workaholics there is to a vet hospital. We are always in and out right away. Dr Meghan and Staff cared for Stitch, our 15 year old feline family member and when it was time for Stitch to visit the rainbow bridge we were consoled by the entire staff, now we have 2 kittens, Jersey and Smoke who we continue seeing Dr Meghan! Highly recommend with 5 stars! Read Less
Family Veterinary Hospital is open extended hours Monday through Friday until 8pm and all day Saturday 8a-6p. After hours emergency service is also available. We have Preventative Healthcare Packages that save dog and cat owners a lot of money on the things they need for optimal health- ask us for details! Our Pet Supply Store is fully stocked with veterinarian-approved pet foods, treats, toys, supplies, supplements, etc. We look forward to helping you help your pet live a long, happy, healthy life!
Business Hours
Monday
07:00AM-20:00PM
Tuesday
07:00AM-20:00PM
Wednesday
07:00AM-20:00PM
Thursday
07:00AM-20:00PM
Friday
07:00AM-20:00PM
Saturday
08:00AM-18:00PM
Reviews
Tracy Spade
9 May 2018
REPORT
☆☆☆☆☆
REPORT
Dr. Meghan and her veterinary technician, Chelsea, understand the great importance of communication with pet owners. They very effectively explain diagnosis, procedure, and provide suggestions for ow... Read More
Dr. Meghan and her veterinary technician, Chelsea, understand the great importance of communication with pet owners. They very effectively explain diagnosis, procedure, and provide suggestions for owners regarding what they can do as preventative care, unique to each pet. Being a mobile clinic reduces the anxiety of an office visit (for both the pet and the owner), using the comfort and familiarity of your home. I am especially appreciative of how quickly calls and emails are returned despite being busy visiting their other pet clients. There have been a few occasions where my aging dog has a sudden non-emergency medical issue and Dr. Meghan and Chelsea always have found time between their scheduled appointments to address my concerns either by at-home examination or recommendations. Their incredible level of professionalism and care provided for my dog over the last year is very much appreciated! Read Less
Elisabeth McLean
18 Apr 2018
REPORT
☆☆☆☆☆
REPORT
I love this vet!! Their annual exam fee with all shots included is 55 dollars!! You can't beat that! They are very caring and compassion & also will answer ANY QUESTION. No question is a bad question... Read More
I love this vet!! Their annual exam fee with all shots included is 55 dollars!! You can't beat that! They are very caring and compassion & also will answer ANY QUESTION. No question is a bad question. I refer everyone to this place who have animals - even if they don't ask, I ask them if they have heard of the new vet. They are awesome!! Read Less
Wayne Cook
11 Apr 2018
REPORT
☆☆☆☆☆
REPORT
Great experience. So much easier than trying to bring my big dogs to a brick and mortar vet. Will definitely do again.
Lynn Warren
31 Mar 2018
REPORT
☆☆☆☆☆
REPORT
Dr. Meghan Ellis, with Chelsea assisting, showed wonderful expertise and real caring for our dog, Scout, who is a difficult patient. We are so appreciative of their coming to our home and look forwar... Read More
Dr. Meghan Ellis, with Chelsea assisting, showed wonderful expertise and real caring for our dog, Scout, who is a difficult patient. We are so appreciative of their coming to our home and look forward to working with them in the future. Thank you for providing a wonderful service. We are appreciative! Read Less
Brian G
16 Mar 2018
REPORT
☆☆☆☆☆
REPORT
Excellent team. Very knowledgeable and experienced; also very accommodating. Over all, I was impressed by the first visit, and I look forward to seeing them soon. Excellent choice for a mobile vet, hi... Read More
Excellent team. Very knowledgeable and experienced; also very accommodating. Over all, I was impressed by the first visit, and I look forward to seeing them soon. Excellent choice for a mobile vet, highly recommend. Read Less
Lisa Daniels
4 Mar 2018
REPORT
☆☆☆☆☆
REPORT
I was extremely happy with your visit. You both were very friendly, and I could tell you love animals. All my questions were answered, and Bull seemed very comfortable with you. Thank you for all o... Read More
I was extremely happy with your visit. You both were very friendly, and I could tell you love animals. All my questions were answered, and Bull seemed very comfortable with you. Thank you for all of your help.
Lisa Read Less
Susan Comstock
16 Feb 2018
REPORT
☆☆☆☆☆
REPORT
Highly recommend Dr. Meghan and Chelsea! It was time for our beloved 16 year old canine companion to go to the Rainbow Bridge. Thanks to
them she passed peacefully in the comfort of our home. Dr. M... Read More
Highly recommend Dr. Meghan and Chelsea! It was time for our beloved 16 year old canine companion to go to the Rainbow Bridge. Thanks to
them she passed peacefully in the comfort of our home. Dr. Meghan and
Chelsea are very compassionate and professional. Feb. 16: We've been using Dr. Meghan since early October for our fur babies. We are so glad we switched. Dr. Meghan and Chelsea are great! Read Less
WEEkly Vid
26 Apr 2017
REPORT
☆☆☆☆☆
REPORT
Awful service! The worse I've ever had so far. I called this morning. I just moved here and I wanted to join this veterinary hospital (because it's the closest to my house!) And the receptionist was s... Read More
Awful service! The worse I've ever had so far. I called this morning. I just moved here and I wanted to join this veterinary hospital (because it's the closest to my house!) And the receptionist was so rude. Disgustingly RUDE!
Don't come here. I also spoke to other people and all of them told me that this is not a good place to bring your pets! Read Less
kellytigermba
20 Apr 2017
REPORT
☆☆☆☆☆
REPORT
Dr Meghan is awesome. She knew the problem with our puppy right away and how to help him. She has a great bed-side manner as well.
Christy Wesley
30 Mar 2017
REPORT
☆☆☆☆☆
REPORT
Called in one evening made a appointment for Saturday for my dog (Max) very friendly staff and a few minutes later they called me back and said Dr. Meghan wants to see you sooner, Was very concerned a... Read More
Called in one evening made a appointment for Saturday for my dog (Max) very friendly staff and a few minutes later they called me back and said Dr. Meghan wants to see you sooner, Was very concerned about Max health. Took Max in for a check and they where so nice and took care of our needs. So glad that I choose you guys for our Pets. The whole staff is very pleasant to work with. Thank You Read Less
Chantel Marie
21 Feb 2017
REPORT
☆☆☆☆☆
REPORT
We moved 6 months ago out of state, and we are moving to Hawaii in 6 months. And per Hawaii laws the rabies certs and all that have to be in order etc. Well me being me started to panic thinking oh my... Read More
We moved 6 months ago out of state, and we are moving to Hawaii in 6 months. And per Hawaii laws the rabies certs and all that have to be in order etc. Well me being me started to panic thinking oh my what am I going to do I'm missing the certificates or they were signed in black ink at the time. I wrote to family veterinary hospital informing them of my upcoming move and what I needed and they promptly got our certificates in the mail and they were signed in Blue ink (I didn't know til today that it has to be blue ink) and I'm so thankful. Thank you guys so much for everything !! Read Less
Ken Foley
21 Feb 2017
REPORT
☆☆☆☆☆
REPORT
Absolutely 5 stars. We brought the entire gang for their first visit (2 dogs and a new cat). Dr. Meghan and her staff were both informative and personable, we found our new Vet!
Kellie Palmieri
20 Feb 2017
REPORT
☆☆☆☆☆
REPORT
Dr. Ellis is amazing! Her staff is polite, helpful, and friendly. The prices are affordable and the hours are convenient for my schedule.Dr. Ellis is very thorough and is willing to answer any questio... Read More
Dr. Ellis is amazing! Her staff is polite, helpful, and friendly. The prices are affordable and the hours are convenient for my schedule.Dr. Ellis is very thorough and is willing to answer any questions or concerns I may have. I am very pleased with the treatment my pets get from everyone there. Read Less
Audra Arnold-Mescall
9 Feb 2017
REPORT
☆☆☆☆☆
REPORT
They nurtured my pig and did a wonderful job with him
Susan Thomas Diggs
3 Feb 2017
REPORT
☆☆☆☆☆
REPORT
We took our 9 month old pomchi that we had gotten from a friend of ours when she was 4 months old because they could no longer keep her she fit right in with our 9 month old lab/pit mix Lucky our olde... Read More
We took our 9 month old pomchi that we had gotten from a friend of ours when she was 4 months old because they could no longer keep her she fit right in with our 9 month old lab/pit mix Lucky our oldest a pom named Carlie, and little Lucy our Corgi mix I came home from work one day opened the door for them to come out and use the bathroom and of course i had to be jumped all over and licked several times before they did their business and I thought well Sadie most be sleepinRead Less
Michelle Renee
26 Jan 2017
REPORT
☆☆☆☆☆
REPORT
I have been using Doc Meghan for almost 5 years now and absolutely adore her and her staff. She is professional and compassionate. Wouldn't dream of taking my animals anywhere else.
Kim Jacobs
26 Jan 2017
REPORT
☆☆☆☆☆
REPORT
Dr. Meghan and her staff are absolutely amazing!! I have trusted her with all my babies for years. She loves and treats them like her own and is always upfront and honest with her medical advice. W... Read More
Dr. Meghan and her staff are absolutely amazing!! I have trusted her with all my babies for years. She loves and treats them like her own and is always upfront and honest with her medical advice. We have recommended her to all our friends with fur babies! The vaccines for life program is amazing! How awesome is it to know that with one low fee your pets are covered for LIFE! We also love her puppy and kitten package that includes spay/neuter and microchip. If you are looking for cost effective, caring, top notch veterinary care, Dr. Meghan and her team are it!!! Read Less
Sarah Doss
3 Jan 2017
REPORT
☆☆☆☆☆
REPORT
I really can't say enough amazing things about Dr. Meghan and her team. Our beagle mix girl had a "mystery foot issue" we just couldn't seem to diagnose. We had tried several treatments with another ... Read More
I really can't say enough amazing things about Dr. Meghan and her team. Our beagle mix girl had a "mystery foot issue" we just couldn't seem to diagnose. We had tried several treatments with another area vet and after these were unsuccessful, I went to Dr. Meghan for a second opinion. Pippa Lee had started to become very nervous of exam rooms, but Dr. Meghan and her team always took the time to make her comfortable, played with her, sat on the floor where she was comfortable, and just made it a wonderful experience. Dr. Meghan successfully diagnosed and treated Pippa's foot (which was a severe combination infection). The team was there for all of our questions, always checked in on her, and would make time for us to stop by if I had questions about her foot healing. In addition to Pippa, we recently foster failed a rescue who had been shot and left in a field for dead. A good Samaritan found Byrd and brought him to Dr. Meghan, who treated him and took him in without hesitation and BEFORE any rescue had stepped up to cover his bills. They worked graciously with the rescue who took him in, which is huge in the rescue world. While he is still healing from all the broken bones in his leg, they have been there every step of the way. They always work us in if his splint slides, answer our questions, call to check on him, and just provide a great experience. I'm so proud to have a vet that has made the focus of her practice putting the animals first. Not all vets take the time to have their team become Fear Free certified or allow rescues to host events or take in injured abandoned animals without a second thought. They are stuck with us and our pack for life! :)Read Less
Cesar Gomez
21 Dec 2016
REPORT
☆☆☆☆☆
REPORT
We recently moved to the area and could not be happier with the level of service received by our dogs (4) at Family Veterinary Hospital. Dr. Meghan has shown a level of professionalism and experience... Read More
We recently moved to the area and could not be happier with the level of service received by our dogs (4) at Family Veterinary Hospital. Dr. Meghan has shown a level of professionalism and experience that makes us very comfortable bringing our dogs to her for treatment. I highly recommend this place. Read Less
Jessica Leach Robinson
22 Nov 2016
REPORT
☆☆☆☆☆
REPORT
As a fellow veterinarian who lives and practices in Florida, I would like to comment on Dr. Meghan Ellis. She belongs to a veterinary forum and is a leader in that community in providing sage and app... Read More
As a fellow veterinarian who lives and practices in Florida, I would like to comment on Dr. Meghan Ellis. She belongs to a veterinary forum and is a leader in that community in providing sage and appropriate advice to fellow practitioners. Disclaimer that I have never been to the hospital nor do I know her personally. However, her active presence and support for the veterinary community is a glowing reflection on her quality of medicine and ethics. Great work Dr. Ellis! Jessica Robinson, DVM Read Less
Rachel Sokolowski
17 Nov 2016
REPORT
☆☆☆☆☆
REPORT
I brought both my dog and cat in the same visit by which my cat peed all over herself in her cage. Everyone was very understanding and even cleaned out the cage for me. The veterinarian was amazing to... Read More
I brought both my dog and cat in the same visit by which my cat peed all over herself in her cage. Everyone was very understanding and even cleaned out the cage for me. The veterinarian was amazing too! She really cares about animals and I could tell she loves what she does as she answered all the questions I had without hesitation. My animals, including my husky pup, were very calm and relaxed despite the few shots he needed. I am happy to say we have found our new vet clinic! Read Less
Caysie Sroda
25 Apr 2016
REPORT
☆☆☆☆☆
REPORT
I cannot describe how much I love these people! They have given my babies the best treatment every time and genuinely care about them too. They are so good and giving me updates, answering my question... Read More
I cannot describe how much I love these people! They have given my babies the best treatment every time and genuinely care about them too. They are so good and giving me updates, answering my questions, and getting me in for an appointment as soon as possible. Dr. Meghan always gives me the best recommendations and is very knowledgeable. Thank you for all that you do, Family Veterinary Hospital! Read Less
Connie Dean
11 Apr 2016
REPORT
☆☆☆☆☆
REPORT
I have two Long Haired Chihuahuas, my oldest was the first to visit Dr. Meghan. She is a kind and nurturing doctor. She was very helpful in getting my second dog straightened out when we first got him... Read More
I have two Long Haired Chihuahuas, my oldest was the first to visit Dr. Meghan. She is a kind and nurturing doctor. She was very helpful in getting my second dog straightened out when we first got him, he started his life in a puppy mill. He was quite needy when he first went to Dr. Meghan. She has an awesome staff and always insists that I bring both dogs when I come so they can comfort each other. She never rushes our visit and always gives great advice for my dogs. I love her and appreciate the care she gives my babies. Read Less
Stephanie Pratt
20 Mar 2016
REPORT
☆☆☆☆☆
REPORT
Dr. Meghan is ahhhmazing! I have lived in a few different areas throughout NC where I have been to vets and I also have worked at a vet before, the staff here beats them all. Unfortunately this year, ... Read More
Dr. Meghan is ahhhmazing! I have lived in a few different areas throughout NC where I have been to vets and I also have worked at a vet before, the staff here beats them all. Unfortunately this year, we have had quite a few sick and injured animals. A sick guinea pig, 1 of our dogs was attacked by another dog & needed lots of stitches, our other dog has behavioral issues that other vets have ignored, and a sick kitty. Dr. Meghan and staff have been so good to us; they are so kind and knowledgeable.
Everyone here has been so good to our animals, and to us to humans! When we visit Dr. Meghan & staff I feel we are given awesome, genuine, and honest service. I do not feel ripped off and I feel that Dr. Meghan is dedicated to helping your pet with whatever the issue is. I feel that she is in this for the right reasons and that she really loves animals. Besides, she also has a great personality!
We love you guys at Family Vet! Thank you for taking such great care of all of our animals!! Read Less
Ashley Novitsch
10 Jan 2016
REPORT
☆☆☆☆☆
REPORT
During an emergency with our tiny chihuahua mix, not only were the staff available and waiting for us to arrive, they were compassionate and knowledgeable. They quickly assessed her condition and did... Read More
During an emergency with our tiny chihuahua mix, not only were the staff available and waiting for us to arrive, they were compassionate and knowledgeable. They quickly assessed her condition and didn't hesitate in trying to help her as best as they could.
They also followed up on her condition the next day and were incredible throughout the whole situation.
Not only would I suggest them for an emergency, but after seeing the high level of care and genuine love they hold for animals, they should be your first choice for veterinary care.
Also, they're expanded care goes to not just your typical cat and dog. I've got rabbits as well, and they are known to care for any animal except horses, I believe.Read Less
Marie K.
1 Nov 2015
REPORT
☆☆☆☆☆
REPORT
Called on Sat., 10/31/15 at 3pm needed pain meds for senior dog and was told to go to Vass. I can see the clinic from my house so why would I go to Vass if they close at 6pm. Refused to see my dog..... Read More
Called on Sat., 10/31/15 at 3pm needed pain meds for senior dog and was told to go to Vass. I can see the clinic from my house so why would I go to Vass if they close at 6pm. Refused to see my dog...who is a patient at their facility. Had to go to Tractor and Supply to get help.Ten, fifteen minutes is all it would take to get a prescription for arthritis pain. Shame on you. Read Less
Tasdez hernan
7 Aug 2015
REPORT
☆☆☆☆☆
REPORT
Dr. Ellis is an excellent doctor. I do honestly trust her judgement. All my pet are great, happy and eating and drinking and playing . I just took my gorgeous chicken pet , she had a small surgery on ... Read More
Dr. Ellis is an excellent doctor. I do honestly trust her judgement. All my pet are great, happy and eating and drinking and playing . I just took my gorgeous chicken pet , she had a small surgery on her beautiful eye. Since I brought her back home she is been the happiest chicken in the world. I do thank u doctor for your kindly attention I do appreciate you very much . Read Less
Jennifer K.
3 Jul 2015
REPORT
☆☆☆☆☆
REPORT
I was charged 50.00 after my dogs surgery to drain and put a bandage on him 9 days after surgery. The bandage was put on to tight and had to take him to the emergency ER because his wound split open.... Read More
I was charged 50.00 after my dogs surgery to drain and put a bandage on him 9 days after surgery. The bandage was put on to tight and had to take him to the emergency ER because his wound split open. The bandage wrap was way to tight and I even asked about it being to tight. The visit cost me 173.00 at the emergency hospital and had 2 staples to close up the wound. The ER even said the bandage was to tight.I left a message 2 hours I left the Office and you were closed and closed Sunday. I still yet have received a call from your office. Very disappointing. . Read Less
Carrie Johnson
21 Aug 2014
REPORT
☆☆☆☆☆
REPORT
The best vet I've ever had.Dr.Ellis and her staff love what they do and it shows.The care my dogs receive is always thorough, the staff is super friendly and my dogs are always happy to see everyone.
Samantha C.
12 Aug 2014
REPORT
☆☆☆☆☆
REPORT
I recently came across a Facebook post by Dr. Ellis requesting for people to go leave her "nice" reviews on Yelp because someone had left her a bad review. I will not offer a "nice" or mean review--ju... Read More
I recently came across a Facebook post by Dr. Ellis requesting for people to go leave her "nice" reviews on Yelp because someone had left her a bad review. I will not offer a "nice" or mean review--just an HONEST one. About two years ago, I decided to try Dr. Ellis with my cats. I have used the same vet for my animals for the past 15+ years and as he is getting closer to retirement, I figured I would give a new vet a shot. At the first visit, I decided to play "dumb" and act like I knew nothing about animals (when in fact, I am heavily educated in canines and felines, I just can't perform surgery!). She advised that I should give my cats their vaccinations, although I had brought her proof that they had already been vaccinated. I questioned her about heart worms in cats--she advised that cats do not get heart worms and that I should not be concerned about it. (Yes, cats CAN get heart worms). About two weeks later, I had a little kitten dumped on my porch. I opted to go to Dr. Ellis again. Hey--we all have bad days and she's a relatively young vet. Kitten was approx. 6 weeks old and had a nasopharyngeal polyp. Dr. Ellis felt that the best method of treatment was to remove the polyp--which cost me around $600. Within a week, the polyp had returned. I took the kitten back in and Dr. Ellis proceeded to stick forceps into the ear and pull the polyp out right there in front of me with no heads up of what she was about to do (no type of numbing agent or pain med for the kitten either). I asked her what she was doing and she said "Well, if we keep ripping it out every time it comes back, maybe one day it won't come back anymore." DO WHAT?!?! I asked her how often she felt this was going to be necessary and she said every 7-10 days until the polyp did not grow back. (This was another $200 visit)Three days later I took the kitten to my normal vet and he did a lateral ear resection (a permanent fix for the issue) for about $200. So, after about $900, I finally learned my lesson. I was not impressed with her misguided information (vaccinations, feline heart worms, etc). Nor was I impressed with her milking me for money. Did she honestly expect that I would keep coming back every 7-10 days and dropping $200 each time? I think not. (But I'm sure some poor souls in Sanford do go see her often for issues that could be handled with a different form of treatment and not be "ongoing".)Would I perhaps use her in an emergency situation where time is of the essence and I can't drive to another emergency vet? Probably. Will I use her on a regular basis for my 4 dogs and 2 cats? Absolutely not. Read Less
Jo Garvin
26 Feb 2014
REPORT
☆☆☆☆☆
REPORT
I took my animals there to be neutered. I never met the vet (it was out first visit). I was not given post op instructions to take home with us. I was not told the full cost of the procedure when I as... Read More
I took my animals there to be neutered. I never met the vet (it was out first visit). I was not given post op instructions to take home with us. I was not told the full cost of the procedure when I asked, it was double the cost of what I was quoted when I picked our animals up. I also brought a friend's animal ti the office for the same procedure to save them the trip. The office left their credit card info in plain sight on the front desk; their name, number and security code was easily visible to any customer. Not the best experience from a business point of view. Read Less
Jason Choi
27 Aug 2013
REPORT
☆☆☆☆☆
REPORT
Dr Meghan and Staff are the best workaholics there is to a vet hospital. We are always in and out right away. Dr Meghan and Staff cared for Stitch, our 15 year old feline family member and when it was... Read More
Dr Meghan and Staff are the best workaholics there is to a vet hospital. We are always in and out right away. Dr Meghan and Staff cared for Stitch, our 15 year old feline family member and when it was time for Stitch to visit the rainbow bridge we were consoled by the entire staff, now we have 2 kittens, Jersey and Smoke who we continue seeing Dr Meghan! Highly recommend with 5 stars! Read Less