I just called this clinic to inquire if they had someone to do a ultrasound on my really sick dog. They said they would have to call the person and probably not due to the holiday weekend. But they insisted on a well care visit first. Yes am willing to pay and get it done only if he can get a ultrasound today! But no, I have to pay the visit to see if this person is able to do the ultrasound. What difference does it make. I need to know if it can be done today. Their soPetty. It's all about the 45.00 they can collect. Just to be told "Sorry not today". Drive up to NC State Animal Hospital in Raleigh . Read Less

Wouldn't even give it a single star if possible. I don't want to go into detail at this time, but pet owners beware. Besides being unprofessional, uneducated, and blatantly rude... Let's just say the catalyst of it all was when they supposedly had "trouble drawing blood" and caused major swelling and golf-ball size masses to form on my dogs legs. It's like when you, yourself, get blood drawn from someone who doesn't know what their doing and it leaves massive bruising and swelling...Never, ever take your animal to this place. Not even sure what to call this establishment, but they should not be able to practice veterinary medicine. If you want my opinion, take your pet to Atlantic Animal Hospital in Mayfaire - now THAT's an actual veterinary practice. Read Less

UPDATE: I hate reading long posts and I'm not one to leave a yelp review but I suggest you take the time to read this because on top of everything else I just received the notes from my dogs chart and it is full of untruths that I will be pursuing. We ended up taking our dog to her normal vet for the seizures. The vet there addressed the seizures first and her eye issue second. They drew blood without issue. College Road vet's exact words were "I'm more concerned about the eye and you should see an eye specialist and here are some names, etc." "You can come back for the seizures"... WHAT??? Our dog was not breathing after the final seizure that brought us in to see you... " We don't want to take blood because the stress could rupture the eye with glaucoma" WHAT??? ... a another violent seizure would have more of a chance of rupturing the eye if we don't get them under control. They also took blood finally, but from her back legs which I've never seen done in all my years of owning and fostering dogs. Both legs today have huge golf ball size welts and she's in a lot of pain and is having a hard time getting around. Between the doctor's bizarre emotional state and the confrontational attitude of the staff right down to the front desk I urge you not to take your pets to this facility. ECVR is better equipped for literally just a few dollars more. Our vet showed us the notes from our chart at College Rd Animal Hospital and it was full of untruths and flat out lies about us. Its only intent is to cover their behavior and possible board complaint about the vet and the clinic. ------------------------------------I've never been there before and would never go back. Strangest experience of my life and I should have thought better of it after seeing their Yelp reviews. The doctor did not address the concern that brought us is in.  Was more concerned about our dogs cataract and possible glaucoma than the seizures that brought us in to see them at 9 p.m at night. When asking the doctor about a test that was performed that appeared on the estimate she abruptly got up and very oddly left the room loudly stating that she felt attacked by our questions.  It was BIZARRE! I must have looked stunned at that moment. I believe Dr. Scarzella was her name. I'm pretty sure vets normally bring you an estimate prior to performing the blood work etc. By going over the estimate after they run tests it seems to me the dogs results are being held hostage and they are hoping you will agree to all charges due to your emotional state and wanting the results they have.  In any case the reason we would never go back or recommend this clinic is due to the unstable bizarre reaction from the vet. Read Less

I will never go back!! They treated my German Shepard terribly. They definitely don’t know how to care for a dog this size. I was so disappointed to see the staff upset my dog they way they did. If I could have been with my dog instead of them thinking it would be better without me, it would have saved my dog the trauma they put him thru. The so called “veterinarian” couldn’t even say hello when he walked in the room to give my dog his rabies shot. All that this man said to us was hug the dog. Yes we hugged our boy and gave him lots of special attention to help him get thru all the unnecessary trauma that this place put him thru! After telling people about my experience with College Road Animal Hospital I am sad to say there experience wasn’t any better. If you love your animals take them somewhere where they can properly care for them. Read Less

Great staff and Dr. Cozart was caring and understanding. Made sure to tell us she was on call if we needed anything else or had questions. Will make this our NC vet from now on. Thank you to all for the help getting Yoda back on her feet and feeling better. They all cared about our fur baby as much as we did. Read Less

I wouldn't even give it 1 star. I called to let them know I was going to be 1-2 min late ( not 15!!) . And the lady told me if I do t show up by exactly 5 they would have to reschedule. I literally fought with traffic for 25 min before I made that call!! That was it for me!!! The staff is always rude up front! I always wait forever when I get there. Dr. Lanza is amazing but the other vets are so incompetent!! They are WAY overpriced and I'm done with them!!! Read Less

I don't typically leave reviews, but this place deserved one. SUMMARY: It is my opinion that College Road Animal Hospital only cares about their bottom line. When it comes to the actual care of the animals, "care" is left out of the equation. REVIEW: Our negative experience started when my wife booked a follow-up appointment via their website to obtain critical medication that our dog cannot function without. On the day of this appointment she was running behind due to the fa...ct she was 6 months pregnant at the time, had our 2 year-old child, and a dog to contend with. On her way to the appointment she received a call at 9:01am (her appointment was for 9:00am) to confirm she was still coming. She stated she was pulling into the lot now and she would be inside in a minute. She checked in at 9:05 am. After waiting for 5 minutes in the lobby she was told that she would not be seen today because she was late... 5 MINUTES LATE. More so, after asking if she could be prescribed just enough medication to hold us over until we could make it back in, she was denied. Instead she was told that she was supposed to arrive 10-15 minutes BEFORE the appointment and that she was actually 15-20 minutes late. Not once in-person or on the confirmation email for booking this appointment was that ever stated. After calling in to express our disappointment in hopes of receiving an apology for the inconvenience, we were instead criticized and told "it's not our problem". After switching vets we later found out they "noted" our account based on this experience -- we know this because they faxed this note to the new vet, criticizing us as patrons. To say the note was disheartening would be an understatement. When your primary means of business is to care, I can assure you, this place doesn't. See More Read Less

I don't typically leave reviews, but this place deserved one. SUMMARY: It is my opinion that College Road Animal Hospital only cares about their bottom line. When it comes to the actual care of the animals, "care" is left out of the equation. REVIEW: Our negative experience started when my wife booked a follow-up appointment via their website to obtain critical medication that our dog cannot function without. On the day of this appointment she was running behind due to the fact she was 6 months pregnant at the time, had our 2 year-old child, and a dog to contend with. On her way to the appointment she received a call at 9:01am (her appointment was for 9:00am) to confirm she was still coming. She stated she was pulling into the lot now and she would be inside in a minute. She checked in at 9:05 am. After waiting for 5 minutes in the lobby she was told that she would not be seen today because she was late... 5 MINUTES LATE. More so, after asking if she could be prescribed just enough medication to hold us over until we could make it back in, she was denied. Instead she was told that she was supposed to arrive 10-15 minutes BEFORE the appointment and that she was actually 15-20 minutes late. Not once in-person or on the confirmation email for booking this appointment was that ever stated. After calling in to express our disappointment in hopes of receiving an apology for the inconvenience, we were instead criticized and told "it's not our problem". After switching vets we later found out they "noted" our account based on this experience -- we know this because they faxed this note to the new vet, criticizing us as patrons. To say the note was disheartening would be an understatement. When your primary means of business is to care, I can assure you, this place doesn't. Read Less

We recently moved to Wilmington, and had to take our 19 year old cat to be put down. It was a Sunday, and we were surprised the hospital had regular hours. The staff was unbelievably kind to us. Afterwards we received a beautiful card with a little hand written note from each employee. Also in the package was a heart shaped ornament with our cat's pawprints...and his name on it. Everyone went way above and beyond to make us feel better. We've never experienced such compassion from any other vets we've gone to. It made a stressful time so much easier! Read Less

We have always had a great experience here. The vet and the staff are very friendly and helpful. We had to put one of our kitties to sleep and they were so caring and sympathetic. The staff is top notch. Read Less

For more than 30 years I have taken my numerous pets to College Rd. Animal Hospital, and have always been very pleased with the care and compassion provided. I usually see Dr. Philip Lanzi, who is great, but all of the veterinarians cover for each other seamlessly. The extended hours are very convenient. Recently, one of my dogs became critically ill, and Dr. Smith's initial treatment prior to transfer to the emergency clinic in Wilmington (and later to the NCSU vet school), helped to save her life. I would highly recommend this clinic. Read Less

We brought our dog to this place a few months back about a knot on her throat and they told us that it wasn’t anything abnormal. Well now it’s three times the size and they’re saying it’s thyroid cancer and that it’s inoperable. We called them and lit them up as a result. And to add insult to injury they sent us this petty letter saying that they’re not helping us anymore. From one pet owner to the others reading this review, I love my dog and there are many Veterinarians in this town, please do not go to this one. Money is the game for them. My little girl is going to die because of somebody’s misdiagnosis. Read Less

I have never known a more committed and caring group of veterinarians, vet techs and staff. I can’t imagine using another clinic in the area. Thanks for all the love and care of all our animals over the years, by my count at least 25 years and counting! Read Less

Great vet. Friendly staff with humans and animals. Favorite vet I have ever took my dog! && they price match medicines you find online for cheaper. Which is great! At least the heart worm medicine! :-) They Send emails so you won’t forget your babies appointment and you can request appointment online! Read Less

For anyone that uses college road animal hospital (the one by the funeral home) they were terrible today. We have been using them for a long time. I had to take Sassy in because she pooped blood all in my tub this morning. I was running 5 minutes late for an 11:30 appointment so I called to let them know and they said they wouldn't be able to see until 1 because of that and I would have to pay a work in fee. So I pulled over to a parking lot to figure out what to do since I d...rove to Wilmington from Burgaw and she needed to be seen somewhere. Not to mention how difficult and stressful it is taking her to the vet. I called them back and asked for a manager and a girl told me that she would talk to the doctor and just to bring her in so I headed that way (this put me 20 minutes late vs 5). I sat there until almost 1 before the doctor came in. Then they had me leave her and come back at 3 to get her because they were behind and she has to be sedated. I don't even need to explain how terrible this experience was from here, but they still charged me a work in fee on top of my $400 bill. They also didn't cut her nails or shave her like I asked. This is what greed is. I could understand if I was going to be 15-20 minutes late, but all this for 5 minutes. They also made sure to inform me that I caused them to be behind so they had to charge me. I have never in my life heard of such ridiculousness. I hope their little $25 fee is worth losing a customer, but I'm sure we're just another number to them. See More Read Less

We brought our dog to this place a few months back about a knot on her throat and they told us that it wasn't anything abnormal. Well now it's three times the size and they're saying it's thyroid cancer and that it's inoperable. We called them and lit them up as a result. And to add insult to injury they sent us this petty letter saying that they're not helping us anymore. From one pet owner to the others reading this review, I love my dog and there are many Veterinarians in this town, please do not go to this one. Money is the game for them. My little girl is going to die because of somebody's negligent misdiagnosis. Read Less

I am so thankful they were open on Sunday when my dog was in bad shape. They had an idea before any testing that something might be wrong with her pancreas and they were right. When I voiced my concern about cost, they were so nice and talked to me about a payment plan. They never treated me like I was “bad” for being concerned about money. This meant a lot, especially after the way I was treated at the emergency vet on New Year’s Day. No fear tactics or horrible customer service with College Road animal hospital. My dog had to stay overnight and they were all so amazing and helpful. Thank you to all the staff for making a very stressful situation easier and for answering all my questions!!! You truly care!! Read Less

I enjoy the integrity and devotion this company gives to animals. They selflessly give their time, energy, love, and resources to animals in need. One of my close friends Rachel R. works here, because of this I'm reassured for my Kirby's care vs. anywhere else I would be apprehensive about giving my trust. I'm not the type to care about certifications or degrees, I see beyond that and she has what it takes to care for your animals. College rd animal hospital has taught her well. Your animals needs will be met, I promise. If there is something wrong with your animal please bring them in, don't wait to see if it passes because sometimes that neglect can be fatal to your animal. These people do work miracles but with your help they can make these miracles easier to achomplish, if you get what I mean. I've seen poor animals lose limbs due to owners circumstance, if you can't care for them please surrender them. That's a life in your hands do what's best for them not what's best for you. Read Less

They have predatory business practices. If you take your pet there during an emergency, you better have a few hundred dollars ready to go, because if you don't they will pressure you to sign over your rights to your pet. They have made it known in several verbal statements that they are tired of "certain kinds of people" having pets that can't afford their care. The staff here are just fine with watching your pet suffer and die right there in the office if you can't pay. Read Less

My husband & I moved to the area in August & were so fortunate to find this vet. Shortly after moving, we found out our little dog had lymphoma. Dr Hower & team could not have been any nicer or more helpful throughout this difficult time. From the doctor visits, to the long phone calls so we didn’t have to come in, to the sweet card & gift they just mailed us remembering Teddy’s life, they have been fabulous. Highly recommend taking your dog to Dr Hower & this vet. Read Less

Dr. Lanzi and his staff have been our vet for two generations (20 years). He is fantastic and I highly recommend him. Through good times and bad times he was professional, kind and warm-hearted towards me, my family and our animals. I was sad that my husband and I had to relocate to Ohio and find different vet. He helped my two babies have a easier 11 hr transition to their new home in Cleveland. Unfortunately we lost one of our fur babies, Nugget, to cancer last Christmas. During his 2 year battle he had many med changes and homeopathic treatments. We would often ask for his counseling, and he would give us his thoughts even though we were no longer active patients. Thank you so much Dr. Lanzi for all the things that you've helped us with over the years. You are truly the best. Read Less

Emergency vet visits are never fun but I cannot say clearly enough how amazing everyone was here. Kudos to Dr Hower and his ability to put both the pet and the owner at ease. I'm a part time resident in Carolina Beach but my pets will be using College Road for all their care from now on. The entire staff felt like family throughout this ordeal. PS - sitting here watching my dog wagging his tail again only makes this even better. Kudos!!! Read Less

I,been taking my dog there for years and spent a lot of money.Everytime I need her meds it's another new policy and inconvenience. Seems like they care more about making money than the proper care for my Sweetpea.So I have a new policy also.Thats change get time. Read Less

HIGHLY recommend College Road! Cannot say how thankful I am for the College Road staff. The people there genuinely care and have been so incredibly helpful since the day we got our puppy. When she had a life threatening illness, they did everything they possibly could for her and helped us as much as possible during such a difficult time. She is recovering well because of them and we are so appreciative and lucky to have such wonderful veterinarians and vet techs taking care of our fur baby. Read Less

My boyfriend and I are new to town and went to College Road with an emergency as we live right down the street.  After testing and setting up payment plan, the dog was to stay in the hospital for about 2 days for suspected kidney infection. Vet called about an hour after we left to relay that our dog was in a lot of pain, but no feedback regarding alternative steps to take.  Then she called back to said they could ultrasound dog at sister clinic since CR ultrasound machine was broken and that may provide further answers.  (Tip:  If you don't have the equipment to properly evaluate the animal, maybe, ethically, you should disclose that up front so proper treatment can be secured elsewhere.) When we went to sister clinic, we were given a disclaimer that the ultrasound machine was from 1970. Also we were told we couldn't take our dog back to College Road that evening because she was now, after undergoing virtually no treatment during her stay there, too sick and needed overnight care, so we would have to take her to ER after transporting her for ultrasound. At each facility, we were handed a new bill. Driving around an unfamiliar area with a dying dog. Absolute nightmare. So much more to say, but long story short, at the end of this long day, we had to put down our six year old dog.  Given the nature of the symptoms, the outcome may not have changed elsewhere, but it certainly would have saved our girl from a lot of suffering on her final day of life. Still paying College Road's astronomical bill for dead dog when all they seemed to do was house her for the day while giving her pain meds they themselves deemed were insufficient.  Save yourself the trouble. Find an AAHA Vet. Please. Read Less

Such a loving group of people! My Chino was hurt pretty bad, and they treated us and our baby like family He is doing better and I can't thank them enough for loving our baby. They also work with you on a payment plan. Read Less

My Ella passed away their she could not breath and they took her right in but she was too sick my baby golden retriever she was 11 they treated her with such dignity I miss her so they were compassionate to my decision to put her down and the vet cried with us at that time miss her......... Read Less

When I wondered into CRAH a scared, nervous dog mom this staff sprang into action, literally jumped up out of their seat and or the door to my car. They were and continue to be amazing! They've taken excellent care of my Sadie Mae. We've had personal daily calls from Dr.Smith, she genuinely cares and it radiates in her voice. From the front desk to the behind the scenes staff these angels truly love what they do. I have full confidence that they will continue to take excellent care of me and my baby during this unnerving time. From the bottom of my heart, my daughters (2 legged and 4) and I can't thank you enough! Read Less

I've been coming to College Road Animal Hospital and their Carolina Beach location since 2008. They first helped to save the life of my cat Spike that same year. They always put up with me or my Mom calling all the time in worry or for food or for meds or for whatever ... In 2013 our wonderful dog Shorty had to leave us after 13 years. The staff did everything they possibly could to help us through that moment. Now we have another dog named King Rufus who came from the pound with a lot of baggage. CRAH being so close and having the emergency vet has been a blessing! My cat Spike, still alive :), is pretty old now, and the people at CRAH always calm me down if I get too worried about him. I'm so very glad they are there for my pet's and my family!Read Less

My Boston Terrier has been sick for over a week. I visited to get a second opinion. I was treated like family, and the S. College animal hospital took great care of my doggie. We are on the road to recovery now! A big THANK YOU!! I will be back! Read Less

Been with them for 25 years and had a very bad experience the last time in with my daughter's dog who was severely injured and had to come in without an appointment at 11:30 AM. Was charged a $25 walk-in fee OR could come to the CB office 2 1/2 hours later since we did not know how bad the dog was hurt we had NO OPTION. We were also told that all vets do that to cover the cost for OT for employees who had to come off of lunch. There was NO ONE in the parking lot and NO ONE in the office. And not ALL vets charge a walk in fee. Hope it was worth losing a customer of 25 years, Lack of concern or care of the receptionist and the MONEY is what it is all about, care for the ANIMALS is what it should be about as well as the owners feelings. Read Less

I am new to Wilmington and went by reviews to find a new vet for my 13 year old Rough Collie mix. I was shocked to find out what wonderful hours they have (including open on Sunday) and reviews so I had to try them out. First of all, when you walk in, they are burning the MOST amazing scented candles I have ever smelled. They sell them too. If I could burn candles at my complex, I would own one of each! Next, My first contact in this facility was Callie (I think was her name) at the front desk. What a sweetheart she is!! She is also new to Wilmington and she made me feel relieved that I wasn't in this huge town all alone. I needed a refill on my dogs medicine from out of state, so she got in touch with my vet out of state to get my medicine refilled and called me as soon as it was ready. (not even an hour later) then, I made an appointment for a wellness so they could meet my hunk of joy, Justice to show them why we needed this medication regularly. Later that week, on our appointment day, we got there and went right back as scheduled. Dr.Keresman was our chosen doctor and while we waited on the vet, our tech, Lacey, got all our info then just sat on the floor with my huge collie just petting him and and loved on him.(I should add he isn't the prettiest dog you ever seen either, but he is my baby) He wasn't nervous at all. I think we picked the perfect place for our big huge spoiled rotten baby. I felt like his wellness check was well done and they truly care about his well being. She recommended him be on dasuquin, which was the same as his full sister was once on. I knew that was the best arthritic drug you can buy so I KNEW it was the perfect place for us. I am glad I chose this place, but I think the front staff is what originally sold me when I walked in the door. Callie is so sweet and she makes you want to come back. I even took things the next day to the donation yard sale all because of her friendly face. I am certain if my Justice needs emergency care or gets sick in the future, I am sure I chose a wonderful place after just ONE visit. I highly recomend!! (this is coming from someone who has owned 6 dogs thru age 14 each and worked with animals my entire life) it took me years in another state to find a great place such as this. I hope my review helps someone new to the area like me. I think there is another location near Carolina BeachRead Less

Brought my dog here for her first puppy visit. I had concerns of hip problems. Vet assured me there was nothing to worry about at this time. 2 weeks later brought her to lacroix. They noticed hip problems right away and actually recommended x rays because there are procedures you can do at a young age. She does have hip dysplasia. Wouldn't recommend this place other than for shots Read Less

Thank you to the entire staff! We were seen same day with a walk in appointment. The staff stayed late to accommodate our sick kitty and Dr. Howard came in on his day off to preform surgery. Talk about customer service. I'm impressed. Read Less

I was a regular client with 4 dogs at another clinic, when one of my dohs ingested corn cobs from a picnic. Needless to say, I was panicked. My vet does not do surgery on Fridays, not even emergency, which I did not know. I was away and trying to find a hospital with a surgeon available was a nightmare. College Road Hospital treated is like long time clients, and saved my girls life. The professionalism and quick response time, saved her life. This is what veterinary medicine is about. Read Less

We have taken both of our girl dogs here and all of the receptionists, doctors and nurses have been absolutely outstanding. They have so much compassion for our pets (our little family). We had to put one of our girls down due to illness and they helped us so much through that very difficult time. This will always be the place we go even though we have a vet right around the corner. I highly recommend them to anyone looking for a great team!!! Read Less

Our lab, Toby, had been a patient here since we moved to Wilmington in 2013. As other reviewers have noted, this is an expensive vet. But we thought the quality of care/service was worth it. And then Toby died. He suffered a seizure that would not end and we were forced to make a difficult decision. After he was euthanized, the vet asked if we would like a clay paw print to remember Toby. (Yes, of course.) She also said they would place him in a 'nice casket' before we picked him up. Unfortunately, neither happened. We arrived to pick up Toby in our Subaru wagon with his longtime companion, a chocolate lab, Rudy, and our toddler son. We planned to drive Toby to a peaceful family plot about 2 hours away for burial. Two vet techs emerged from the building carrying a stretcher that held Toby's corpse covered in a towel we'd used earlier to bring him into the office while he was seizing. No casket. The techs gave us a sheet to use to cover Toby so his body would not be exposed during the trip. I saw them smirking and laughing as they walked away. The vet later denied saying that the office would provide a casket. This was completely untruthful and unprofessional on her part. Later, we discovered that they also had not made the clay paw print. I've hesitated to write this review - Toby had been our loyal, patient, fun-loving best friend and travel companion for 13 years and his death was painful - but I want others to be aware of what happened to us so they can make an informed decision about their choice of veterinary care. Read Less

We had a wonderful experience here. We had an emergency with our golden retriever and the got us in to see the vet. The staff was fantastic! I don't believe they were expensive; I thought the cost was fair. Read Less

The folks here are fantastic! Friendly, understanding, knowledgable, caring, compassionate, happy and fun. They helped me with caring for and making the right decision for my senior cat who got into a bad tangle with our new dog. They had never met her and barely knew us but told us to come right away. They consoled us, provided comfort for our cat and helped us ease her over the rainbow bridge with dignity. I will always be grateful for that. Read Less

I had to transfer my best buddy which is a cat to college road animal hospital from animal emergency and trauma hospital for continue care he was there for two days under the care of doctor Collins she was great she would call two or three times a day to keep me up to date,I stopped in unannounced one day to bring food to him and asked if I could see him they give me a open room to use I visited for 45 minutes and with in that time doctor Collins stopped twice and talked to me about what was going on,I did not have college road animal hospital as a vet before this but I will from now on,this is a great place with a great doctor and staff. Thank you for all you did Read Less

Too expensive!!! I have probably spent over $2,500 in 2 years at this vet (not including any heartworm pills). I have 3 dogs. I have an older dog who loves to play fetch with sticks. Well, he stopped eating for about a week, so I took him into the vet. They looked him over. They did a basic check up: mouth, ears, felt his belly, etc. So they decided that he needed an x-ray and did some blood work and then gave him some medicine. Well that was about $700. A few days later my dogs face swelled up. So I took him back to the vet. I guess this time they decided to actually look in his mouth and found a 3 inch stick embedded in the roof of his mouth that had begun to rot. So they removed it and gave him some antibiotics, another $300. A year or so later the older dog started to lose a bunch of weight. His yearly was due, so I took him and one of the other dogs in. Of course you go in there and think, "I'm not going to get everything because it's going to be so expensive." Then they end up making you feel guilty so you do everything they suggest. Well the younger healthy dog ended up being about $180 for her heartworm test, lepto, parvo (didn't say distemper on the bill so I'm not sure if that is automatically included or not), exam, nails clipped, and parasite check. The older dog needed to get blood work done and he had an ear infection. So after the senior dog blood work, heart worm test, exam, lepto, parvo, ear exam, ear medicine, nails clipped, and paracite check his total was $360. So there is another $520. And they wanted me to come back in 2 weeks to give each of them lepto boosters for an extra $24 a piece. So, technically a $568 visit. Then the blood work for the older dog came back normal, so the vet suggested to put him on prescription food because his body has stopped absorbing the nutrients of the food he is currently eating. I asked her if we could just switch to a better quality food, she said no she thinks he should be on the prescription food. Then she suggested that we get his stomach X-rayed. She said they do this somewhere downtown for about $380, but that they could do it for $300 at the vet. I told her I would think about it and that I would come pick up the prescription and get the food from Petsmart. And she said, "Well we sell the dog food here, you can buy it from us." I said, "No, I would really like to buy it from Petsmart." I was used to it being expensive but after 2 years with 2 dogs getting sick during that time period and then this extremely expensive visit I just decided to take my itemized bill to another vet and ask them for their prices. I went to 2 different veterinarians to check their prices. The first one was $185 cheaper for EVERYTHING that I had done. The other was $160. Also, I wanted to take all 3 dogs in at the same time for this past yearly, but they said the 3rd dogs yearly wasn't due until September. Then two weeks later I get a notice in the mail that my 3rd dogs yearly is due in 2 weeks. Really? So, naturally as a mother of 3 children and 3 dogs I am extremely busy. I don't appreciate them telling me that my other dog was due in September and now I have to find time to take off of work again because she is actually due a month after I took the other 2 dogs. And, I don't appreciate them making me feel guilty to do all of this testing and then charging me an obscene amount of extra money for their care. It is hard for me to think that they are not intentionally over charging and offering unnecessary "precautionary care" to get a little extra profit, especially after the X-ray and dog food conversation. And by the way I spoke with other vets and they said a better quality food would work fine. We bought him the Blue Chicken and Brown Rice and he already looks a million times better and has put on weight in less than 3 weeks. Bottom line: Good care for the animals but too expensive and (in my opinion) probably offering unnecessary precautionary services to get a little more coin in their pocket. Read Less

They are money hungry and incompetent. The Young inexperienced Vets killed our cat and dog.  We will NEVER go there or recommend anyone to them.  If you truly Love your pets STAY AWAY from this place ! Read Less

Worst vet clinic ever.  The front staff never speak to you nor your pet. I've been there on 3 occasions where the owner was asking to get their deceased pet and the person who handed the pet over never once showed any sympathy nor any kind of condolences.. It is actually the weirdest place I've ever been to.  The only reason I was going there was because of the hours and the location but it's totally not worth losing your pet over.  My dog was having seizures and the vet explained there could be a medication tweak that could be done but when I took my babygirl they said they were going to have her in the back for ten minutes and well.. It was 45 minutes when they brought her back to me.. She was so distraught and out of breath and the vet said the echo machine needed new batteries and then still charged me over 100 bucks but screw the money.. When I got my baby home.. She was never the same.. Never recovered.. And I had to put her down the next day!  She was actually chasing a cat before I took her.. The lack of urgency is why I'm switching vets. The office is so hot that I can't understand how the animals in the back can handle the situation.. It's a total money scheme there. Don't go!! Read Less

I have used this clinic for 24 years. The staff has treated multiple pets of mine, and even though there have been staff changes over the years, my pets have always received wonderful care. I think I have been most pleased with the present staff as the female vets seem to have so much compassion and love for the animals that they care for. I'd like to especially thank Dr. Collins for her kindness and empathy in her treatment of our precious puppy "Tish"! She always greeted our baby with lots of hugs, strokes and kisses before she even started any examination. That's important to pet owners as it shows you truly care about our loved ones and it's not just a "business". We entrust you with our family members and Dr. Collins was there for us when my daughter and I had to make the most horrible decision to "put down" our baby because her illness was not survivable. Thank you Dr. Collins!Read Less

New to area took dogs here..got blood mixed up..said dropped it...asked for payment for another vial..I said you drop you pay...tests came back needed expensive kidney diet food..which we bought...wentTo another vet...would not send blood recordsSaid did not do kidney test...... Read Less

I have to respectfully disagree with those who have had negative experiences at College Road. I often spend time in the Wilmington area with my parents (while I grew up here, I now live elsewhere) and have come to depend on College Road as my "go to" vet while visiting. The care here is fabulous. Even better, they have been terrific about working with our regular vet and our vet hospital when needed. I couldn't be more happy with the front desk, as well as the doctors. Read Less

I'm one of those folks who really loves their cats. No kids, four cats. Maybe a little crazy about them, but what human being with four cats isn't??? I took my four guys to College Rd. Animal Hospital for over three years and spent ~$6000. The majority of the front desk staff was rude,  but my vet - Dr. Wagner - was amazing so I just tried to deal with the two friendlier staff members.They were also expensive, but again, Dr. Wagner was really good. Then Dr. Wagner moved to another practice, and the vet care really declined. I took one cat in for an irritated, slightly infected paw that he got when a piece of litter wedged in one of the pads (he's a sensitive little guy).  Price tag for visit, 2 rounds of meds because the first round didn't clear it up, and some other sort of "lab work" they did? $190. I brought another of my cats in because of a muddy kind of build up in one ear, and the vet was so rough that my cat screamed. The price for treating my cat for what was diagnosed as "ear wax" buildup. $170. (and it didn't clear up the ear problem)I decided that was it - I needed to find a new vet immediately. I called and asked for copies of the vet records so I would have them when I found a new vet. They said they'd only send them to the new vet, but I refused to let it go so they mailed me the records. When they arrived I found out the front desk recorded pretty much everything I'd ever said, including private things I'd said and never intended to be repeated. (I had a cat I adored get very sick and die within a ten day period - I was at the vet's three times a day to be with him - and I was more than a bit weepy and nutty - I can't believe they wrote those things down. (Don't you at least expect your grief to be something sacred?) My cats received amazing gold standard treatment when Dr. Wagner (now at Wrightsville Beach Animal Hospital) was on staff. She was really great, and I don't regret the expense because my cats were so well taken of. But now, as I tell everyone who has pets they love: stay away . . . these folks are terrible on every single level - health care, financially, and customer care. Read Less