Been meaning to write this review for a while. I've been out of Wilmington for a bit, but I figured I'd try to do a service to anyone thinking about making the mistake of going here.Firstly, I want to... Read More
Been meaning to write this review for a while. I've been out of Wilmington for a bit, but I figured I'd try to do a service to anyone thinking about making the mistake of going here.Firstly, I want to praise the support staff at this establishment; any time I had a question, no matter how obvious or asinine, and I called them or asked them in-office, they were above-and-beyond helpful. They're the reason I give this place any stars at allHowever, at any "veterinary hospital" the showcase should be the vet, right? Well, here's where this place fails miserably: Dr. Gigliotti.I'm glad another reviewer hit on the pushing of the drugs. Despite the fact I looked through all the literature for anti-flea, worm, et cetera for myself (and happened to pick one of the most expensive ones for my cat), the bad doctor thought it prudent to keep trying to upsell me this-and-that. In my three or so visits, he did it every time and was not only pushy, but condescending about it each time. In fact, everything about this guy screams condescension. He just wouldn't stop with the guilt trips and "I know better than you" kind of comments when all I was looking for was typical guidance and a check-up for my cat. Everything had a price tag that he seemed proud to recite, and was always sold with a loaded question. (I can't remember specific examples what he said, but one was something in reference to some rare cat disease and us moving to another state- something like "Do you know where that disease exists? *proud pause* That's right, everywhere in the United States" as he salivated over my wallet, hoping his guilt-trip would open it).I wish my memory was a bit more clear on other such Gigliotti gaffes, but suffice it to say that if you don't like sales people and pressure, you won't like this guy. Wheelin' and dealin' doesn't belong in any kind of doctoring. Read Less