Dr. Lennox is my favorite! She's always so caring and, gentle & genuine. If there is ever a condition or treatment, etc. that she's unfamiliar with (which is rare, but things change every day in medic... Read More
Dr. Lennox is my favorite! She's always so caring and, gentle & genuine. If there is ever a condition or treatment, etc. that she's unfamiliar with (which is rare, but things change every day in medicine) she will tell me she needs to research a bit more and get back to me ASAP. To me, that's a great veterinarian and those are really hard to find - especially for exotics. Read Less
Jennifer D.
25 Apr 2019
REPORT
Dr. Layton and his staff are kind, caring individuals. However, after having many animals treated at their hospital over ten years, I have several complaints. The first one is that I asked Dr. Layto... Read More
Dr. Layton and his staff are kind, caring individuals. However, after having many animals treated at their hospital over ten years, I have several complaints. The first one is that I asked Dr. Layton several times over two years if there was something wrong with my Lab puppy. He had fallen down a flight of stairs when he was six months old and was limping. We finally found out that he needed surgery on his leg that was done by the emergency clinic in town. This was after Dr Layton said there was nothing wrong.Secondly, he suggested expensive laser treatments on my arthritic 11 and a half year old Lab's badly crippled legs. It didn't work and we had to put the dog down.Third, he removed fatty tumors from my other 10 year old Lab. He did well with the surgery. However, we had complained that the dog wasn't eating well and coughing loudly before the surgery. He checked him out and said "his heart is fine". Three months later we just put our dog down after the ER found that he has severe lymphoma and a high temp. Why wasn't this discovered before we did the surgery? I am heartbroken to lose our two "furbabies" within six months of each other and very disappointed in Pine Valley. Read Less
Tiffany C.
8 Nov 2018
REPORT
I had to take my classroom pet hamster, Howard, in to have him put to sleep. The staff was warm and caring and snuggled and kissed him on his way back. Thank you so much. For you empathy and care f... Read More
I had to take my classroom pet hamster, Howard, in to have him put to sleep. The staff was warm and caring and snuggled and kissed him on his way back. Thank you so much. For you empathy and care for Howard. Read Less
Janette Wolnitzek
13 Jul 2018
REPORT
I just love them. They let me ask questions and voice my opinion and help me.
Elaine Carlton
19 May 2018
REPORT
The employees have great personality and this place seems to be more cost conservative. They really care for animals with a loving attitude.
Lauren Utvich
7 May 2018
REPORT
Dr. Layton is an actual quack practicing bad medicine. I was referred to his practice by a friend when I was new in town. He diagnosed my dog with laryngeal paralysis, told me there was nothing to be ... Read More
Dr. Layton is an actual quack practicing bad medicine. I was referred to his practice by a friend when I was new in town. He diagnosed my dog with laryngeal paralysis, told me there was nothing to be done about it, that this was the end, that I should prepare myself for the dog's death. TWO AND A HALF YEARS LATER MY DOG IS HAPPY AND WELL because he had a fairly common surgery (performed in at a clinic Wilson, NC by an excellent and compassionate vet). Thank God I got a second opinion. I understand that many people are not able to pursue surgery for their pets, but certainly they should be informed that the option exists. Anything else is reckless, callous malpractice.
If you just need a place for rabies shots and flea meds, I'm sure Pine Valley is fine. But if you care about your pet's health GO ANYWHERE ELSE. Read Less
Lauren U.
7 May 2018
REPORT
Dr. Layton is an actual quack practicing bad medicine. I was referred to his practice by a friend when I was new in town. He diagnosed my dog with laryngeal paralysis, told me there was nothing to be ... Read More
Dr. Layton is an actual quack practicing bad medicine. I was referred to his practice by a friend when I was new in town. He diagnosed my dog with laryngeal paralysis, told me there was nothing to be done about it, that this was the end, that I should prepare myself for the dog's death. TWO AND A HALF YEARS LATER MY DOG IS HAPPY AND WELL because he had a fairly common surgery (performed in at a clinic Wilson, NC by an excellent and compassionate vet). Thank God I got a second opinion. I understand that many people are not able to pursue surgery for their pets, but certainly they should be informed that the option exists. Anything else is reckless, callous malpractice. If you just need a place for rabies shots and flea meds, I'm sure Pine Valley is fine. But if you care about your pet's health GO ANYWHERE ELSE. Read Less
Debbie Mayo
12 Feb 2018
REPORT
We have used this practice since 1989 and we could not ask for better care and love.
Steve Sherwood
28 Jan 2018
REPORT
Love them always so helpful and they even check back on your pet.
Gail K.
8 Oct 2017
REPORT
We love Dr. Layton and his staff . We had a high maintenance Malinois, we were always treated with kindness.We had currently carried him to another vet. He never liked them from a baby. As he grew up... Read More
We love Dr. Layton and his staff . We had a high maintenance Malinois, we were always treated with kindness.We had currently carried him to another vet. He never liked them from a baby. As he grew up had to wear a muzzle and was still out of control at every visit. Low and Behold at the first visit he had a muzzle on but no misbehavior. Second visit Dr.Layton instructed his assistant to remove it. To my surprise reached over took it right off. He didn't make a sound , He was perfectly fine. Now I truly believe an animal can tell a persons true personality. from that day after exam off came the muzzle and offered a treat right from the Dr.s hand. Wouldn't take it but Dr Layton kept his hand and no growling. However he became very sick and had to be put to sleep, was a very painful ordeal but thank God for this place, He could have not been treated better any where, He was cared for like he belonged to them. So thank you all from Bandit Kosh and his parents. Read Less
Jacob Boddiford
19 Aug 2017
REPORT
This place deserves zero stars. Brought my dog in sick and was told she would be fine in a couple days that it was arthritis(cost $300). She got worse after a couple days, went back in and seen layton... Read More
This place deserves zero stars. Brought my dog in sick and was told she would be fine in a couple days that it was arthritis(cost $300). She got worse after a couple days, went back in and seen layton who did emergency surgery (after telling me I needed to come up with $700 or he would not do the surgery) and he told me my dog would be fine when I picked her up. 2 days later she was dead after getting an infection from the surgery. I highly recommend you go to another vet, there are plenty qualified in wilmington. Layton is in it for the money, has no sympathy for the animals or their families. I learned the hard way, you don't have to. Read Less
Kelly Struble
3 Aug 2017
REPORT
Love Pine Valley Animal Hospital! I recently moved to Carolina Beach area but still go to Pine Valley as I know I wouldn't be able to find a better vet. Everyone from the front desk staff, technicia... Read More
Love Pine Valley Animal Hospital! I recently moved to Carolina Beach area but still go to Pine Valley as I know I wouldn't be able to find a better vet. Everyone from the front desk staff, technicians, and vets are so kind and wonderful with my pets- you can tell they truly care! I've been a happy customer for close to 10 years. :) Read Less
Will H
18 Jul 2017
REPORT
We've taken our new dog into Pine Valley twice and had good experiences both times. The staff is friendly and knowledgeable, and they took care of all our dog's needs. We plan to continue to visit i... Read More
We've taken our new dog into Pine Valley twice and had good experiences both times. The staff is friendly and knowledgeable, and they took care of all our dog's needs. We plan to continue to visit in the future! Read Less
Angel K.
3 Apr 2017
REPORT
Absolutely love Dr. Kenneth Layton and his staff! We have 2 dogs and a cat and have received excellent care each time. We've also brought my parents' pets while they were in town. Dr. Layton is always... Read More
Absolutely love Dr. Kenneth Layton and his staff! We have 2 dogs and a cat and have received excellent care each time. We've also brought my parents' pets while they were in town. Dr. Layton is always in the exam room with you and your pet, open to questions and great recommendations (as opposed to other vets that take your pet into the back and you never get any face-to-face time with the vet). He has a couple of other vets that work for him, but we always request Dr. Layton. This is his establishment, very personable, experienced, and knowledgeable. We also travel with our dogs quite a bit and the staff is very loving, professional, and responsive, always ensuring our pets' records are faxed/sent asap to boardings/kennels. They were also able to accommodate boarding our animals on several last minute occasions. Highly recommended, Dr. Layton is the best bet in town! Read Less
renee renee
8 Mar 2017
REPORT
I had taken my dog to this vet a year ago. Since I went to another vet, pine valley has decided they can't give me heartworm pills even though dog has had test and is current. That is horrible!! Only ... Read More
I had taken my dog to this vet a year ago. Since I went to another vet, pine valley has decided they can't give me heartworm pills even though dog has had test and is current. That is horrible!! Only because I didn't use them they won't fill a valid prescription. Terrible service, recommended to no one!! Use another vet, they are obviously just interested in money and not my pets health!! Read Less
Barbara Dolny-Bombar
3 Dec 2016
REPORT
We moved to Wilmington in 2015 and tried two other vets - with disastrous results - before finding Pine Valley. From our first visit there, we could tell right away that they love animals and really... Read More
We moved to Wilmington in 2015 and tried two other vets - with disastrous results - before finding Pine Valley. From our first visit there, we could tell right away that they love animals and really care about helping them. Dr. Layton performed a knee surgery on our senior dog (a surgery that the vet we saw prior would not touch). And he continues to provide excellent care for that dog and our other dogs (Great Pyrenees that are huge) as well.
We also get our dogs' nails trimmed there. The Pyrs are tricky because they're so big and furry with extra dew claws, but the staff does a wonderful job and we have never had any problems. I wanted to add that because I saw a review where someone had a bad experience, but for the number of times we have had nail trims, I believe the other experience was an exception, definitely not the norm. I can't recommend them enough - they're great! Read Less
Meghan Donovan
16 Sep 2016
REPORT
This is the best vet I€ve taken my dog to. I used to take my dog to a different vet and he would be petrified of the vet then growl and need to be muzzled. During our first visit to Pine Valley Animal... Read More
This is the best vet I€ve taken my dog to. I used to take my dog to a different vet and he would be petrified of the vet then growl and need to be muzzled. During our first visit to Pine Valley Animal Hospital they said they would try to examine him without the muzzle. My dog was like a different dog, he was calm and relaxed. He let the vet look at him and give him a shot without needing to be muzzled. He still barked for lots of treats but was still much better. The office staff is also great to work with and will quickly fit us in for an appointment. Read Less
Frederick S.
14 Sep 2016
REPORT
These are the best vets I have ever had the privilege to work with. They not only care about your pets, but their clients too. I have seen them go way beyond the call of duty. Artie
Jillian Anderson
23 Aug 2016
REPORT
Everyone here has always been so amazing with my Layla! Anytime she has gone in for an issue, someone always calls within the next few days to check in, they never have overcharged me and even speak r... Read More
Everyone here has always been so amazing with my Layla! Anytime she has gone in for an issue, someone always calls within the next few days to check in, they never have overcharged me and even speak rates before any procedure (which is so polite but wouldn't impact my decision for my pup regardless), they do check ups with the owner present (unlike many vets here who take the animal away and I don't like that), and they have all been so loving and gentil with Layla. I couldn't speak higher of their love for their jobs there- they truly care and work to prove it! Blessed to have such a vet service so close! Read Less
Jeannie Layton
26 Mar 2016
REPORT
We do everything in our power to make our pets healthy , and our clients happy. We want everyone to feel like family.
Tiffany Bowie
7 Sep 2015
REPORT
Dr. Reinhart has been my vet for 5 years now, both for my personal dogs and for my foster dogs. She has always gone above and beyond for me, as well as for other clients who I have spoke to about her.... Read More
Dr. Reinhart has been my vet for 5 years now, both for my personal dogs and for my foster dogs. She has always gone above and beyond for me, as well as for other clients who I have spoke to about her. She is great about offering multiple options with varying costs; she recognizes that not everyone can afford the most high-tech care for their pets, but does the best she can with the constraints that the owners give her. She works well with our rescue and tries to keep costs minimized. Dr. Reinhart will give you a true diagnosis, and won't sugar coat the potential issues that could arise based on the diagnosis. She offers multiple treatment options regardless of diagnosis, and will also offer follow-up options based on the initial treatment that you select. The care and concern that Dr. R shows for her patients and clients is unparalleled by anyone else in town. She will always stay late to help a regular client or emergency, and often follows up after hours to check on the pets. I have referred dozens of clients to her care and none have been let down! The rest of the staff at the clinic is always extremely polite and knowledgeable. They work with you to find an appointment that will work with both parties and will squeeze you in if necessary. The techs are equally as amazing and bust their behinds to give the best care for your furry children!Read Less
James Mertesdorf
20 Jul 2015
REPORT
Ken Layton has been our veterinarian for our 2 labs for 7 years. The office front desk and techs have always been pleasant and accessible when we had a problem. Dr. Layton is knowledgeable and techni... Read More
Ken Layton has been our veterinarian for our 2 labs for 7 years. The office front desk and techs have always been pleasant and accessible when we had a problem. Dr. Layton is knowledgeable and technically proficient. He gives you the real scoop on the issues and your options with the cost and side effects. But the quality we find most valuable is his common sense helping us to face health issues in the best interest of our 4 legged family members. He guided us over the years as to when to push and when to back off to give our labs a quality life. We would not look elsewhere. Read Less
Gay Melville
12 Feb 2015
REPORT
been with this practice for 25 years. Awesome,kind affordable loveable.Best in wilmington.
Rebecca Germain
7 Feb 2015
REPORT
Affordable, friendly, reliable vet care. I'm very pleased with the service. I have a super-sensitive Great Dane (has reactions to vaccines, generally experiences side affects to medication, etc.). Pin... Read More
Affordable, friendly, reliable vet care. I'm very pleased with the service. I have a super-sensitive Great Dane (has reactions to vaccines, generally experiences side affects to medication, etc.). Pine Valley recently did a much needed eyelid surgery on him due to Entropion. I was SO NERVOUS about this. This dog is my heart and I get really nervous due to his sensitivity when he has to go under anesthesia. The surgery went well and despite my amateur after-care, the results were fantastic. His eyes look great and he's much happier and more comfortable now that his eyelids aren't scratching his poor eyes. They are always welcoming and kind when we come. My dog always gets a lot of attention. I might also add that I took my Dalmatian there for years, right until her final days. They were kind and compassionate with me when making the decision to let her pass on peacefully and without any further pain.Read Less
Courtney F.
6 Jan 2015
REPORT
I love this place. Always give my dog a lot of lovings. My dog had to get major surgery and she was well taken care of by staff. However my dog came home with fleas after the surgery and had to be put... Read More
I love this place. Always give my dog a lot of lovings. My dog had to get major surgery and she was well taken care of by staff. However my dog came home with fleas after the surgery and had to be put on another medication for those.But I would recommend this place. Prices are fair. Read Less
Ken O.
20 Aug 2014
REPORT
Terrific care. Our Bernese has been looked after by the people here for two years and she's in terrific health.
Michael B.
6 Mar 2014
REPORT
We've been taking our pets to Dr. Layton for years, and we've been consistently happy. Pine Valley Animal Hospital is professional yet family-oriented, with a very friendly atmosphere. We get great tr... Read More
We've been taking our pets to Dr. Layton for years, and we've been consistently happy. Pine Valley Animal Hospital is professional yet family-oriented, with a very friendly atmosphere. We get great treatment from Vets and staff who know us and our pets personally. I definitely recommend them to anyone in the area. Read Less
Laura R.
16 Feb 2014
REPORT
Great service and the staff is wonderful and loving to the animals! Both my dog and I have a great visit when ever we go! We have been going for many years and will continue to go.
happycat2
31 Jul 2013
REPORT
My animals have all been getting wonderful care at the Pine Valley Animal Hospital for many years. Dr. Layton and his staff are skilled professionals. They have the latest medical equipment and pretty... Read More
My animals have all been getting wonderful care at the Pine Valley Animal Hospital for many years. Dr. Layton and his staff are skilled professionals. They have the latest medical equipment and pretty amazing diagnostic skills. It is always easy to get an appointment at our convenience. The kindness at PVAH extends to the extremely reasonable fees. Read Less
Leslie F.
22 Aug 2010
REPORT
I took my 6 year old chihuahua in for routine shots and heartworm testing. The staff is really nice, I will admit. Chaucer got his shots and we headed home. Later on that night he started limping a li... Read More
I took my 6 year old chihuahua in for routine shots and heartworm testing. The staff is really nice, I will admit. Chaucer got his shots and we headed home. Later on that night he started limping a little on the front leg they drew blood from for the heartworm test. He yelped in pain for 2 days. When I called them on Monday morning (his appointment was on Saturday morning) and asked if it was normal for him to be acting the way he was, the woman that answered the phone said it was probably "psychological" and that she'd tell the doctor and he'd call me back, but "he does have other appointments." This made me very angry because they were brushing off the pain my dog was in. Needless to say, I won't recommend this vet to anyone. I took him somewhere else, where he got excellent treatment and pain meds because more than likely the other vet hit the bone or muscle, causing Chaucer intense pain. Read Less
addis001
21 Jul 2008
REPORT
My dogs have been going to the Pine Valley Animal Hospital for routine care and kenneling for over 6 years. Dr. Layton and his team are the best in the city. I am very impressed with the quality of ... Read More
My dogs have been going to the Pine Valley Animal Hospital for routine care and kenneling for over 6 years. Dr. Layton and his team are the best in the city. I am very impressed with the quality of care, professionalism but also the feeling of community and family. My two dogs refuse to go anywhere else! Why go anywhere else, when you go to heaven alreay. Read Less
Dr. Lennox is my favorite! She's always so caring and, gentle & genuine. If there is ever a condition or treatment, etc. that she's unfamiliar with (which is rare, but things change every day in medic... Read More
Dr. Lennox is my favorite! She's always so caring and, gentle & genuine. If there is ever a condition or treatment, etc. that she's unfamiliar with (which is rare, but things change every day in medicine) she will tell me she needs to research a bit more and get back to me ASAP. To me, that's a great veterinarian and those are really hard to find - especially for exotics. Read Less
Jennifer D.
25 Apr 2019
REPORT
☆☆☆☆☆
REPORT
Dr. Layton and his staff are kind, caring individuals. However, after having many animals treated at their hospital over ten years, I have several complaints. The first one is that I asked Dr. Layto... Read More
Dr. Layton and his staff are kind, caring individuals. However, after having many animals treated at their hospital over ten years, I have several complaints. The first one is that I asked Dr. Layton several times over two years if there was something wrong with my Lab puppy. He had fallen down a flight of stairs when he was six months old and was limping. We finally found out that he needed surgery on his leg that was done by the emergency clinic in town. This was after Dr Layton said there was nothing wrong.Secondly, he suggested expensive laser treatments on my arthritic 11 and a half year old Lab's badly crippled legs. It didn't work and we had to put the dog down.Third, he removed fatty tumors from my other 10 year old Lab. He did well with the surgery. However, we had complained that the dog wasn't eating well and coughing loudly before the surgery. He checked him out and said "his heart is fine". Three months later we just put our dog down after the ER found that he has severe lymphoma and a high temp. Why wasn't this discovered before we did the surgery? I am heartbroken to lose our two "furbabies" within six months of each other and very disappointed in Pine Valley. Read Less
Tiffany C.
8 Nov 2018
REPORT
☆☆☆☆☆
REPORT
I had to take my classroom pet hamster, Howard, in to have him put to sleep. The staff was warm and caring and snuggled and kissed him on his way back. Thank you so much. For you empathy and care f... Read More
I had to take my classroom pet hamster, Howard, in to have him put to sleep. The staff was warm and caring and snuggled and kissed him on his way back. Thank you so much. For you empathy and care for Howard. Read Less
Janette Wolnitzek
13 Jul 2018
REPORT
☆☆☆☆☆
REPORT
I just love them. They let me ask questions and voice my opinion and help me.
Elaine Carlton
19 May 2018
REPORT
☆☆☆☆☆
REPORT
The employees have great personality and this place seems to be more cost conservative. They really care for animals with a loving attitude.
Lauren Utvich
7 May 2018
REPORT
☆☆☆☆☆
REPORT
Dr. Layton is an actual quack practicing bad medicine. I was referred to his practice by a friend when I was new in town. He diagnosed my dog with laryngeal paralysis, told me there was nothing to be ... Read More
Dr. Layton is an actual quack practicing bad medicine. I was referred to his practice by a friend when I was new in town. He diagnosed my dog with laryngeal paralysis, told me there was nothing to be done about it, that this was the end, that I should prepare myself for the dog's death. TWO AND A HALF YEARS LATER MY DOG IS HAPPY AND WELL because he had a fairly common surgery (performed in at a clinic Wilson, NC by an excellent and compassionate vet). Thank God I got a second opinion. I understand that many people are not able to pursue surgery for their pets, but certainly they should be informed that the option exists. Anything else is reckless, callous malpractice.
If you just need a place for rabies shots and flea meds, I'm sure Pine Valley is fine. But if you care about your pet's health GO ANYWHERE ELSE. Read Less
Lauren U.
7 May 2018
REPORT
☆☆☆☆☆
REPORT
Dr. Layton is an actual quack practicing bad medicine. I was referred to his practice by a friend when I was new in town. He diagnosed my dog with laryngeal paralysis, told me there was nothing to be ... Read More
Dr. Layton is an actual quack practicing bad medicine. I was referred to his practice by a friend when I was new in town. He diagnosed my dog with laryngeal paralysis, told me there was nothing to be done about it, that this was the end, that I should prepare myself for the dog's death. TWO AND A HALF YEARS LATER MY DOG IS HAPPY AND WELL because he had a fairly common surgery (performed in at a clinic Wilson, NC by an excellent and compassionate vet). Thank God I got a second opinion. I understand that many people are not able to pursue surgery for their pets, but certainly they should be informed that the option exists. Anything else is reckless, callous malpractice. If you just need a place for rabies shots and flea meds, I'm sure Pine Valley is fine. But if you care about your pet's health GO ANYWHERE ELSE. Read Less
Debbie Mayo
12 Feb 2018
REPORT
☆☆☆☆☆
REPORT
We have used this practice since 1989 and we could not ask for better care and love.
Steve Sherwood
28 Jan 2018
REPORT
☆☆☆☆☆
REPORT
Love them always so helpful and they even check back on your pet.
Gail K.
8 Oct 2017
REPORT
☆☆☆☆☆
REPORT
We love Dr. Layton and his staff . We had a high maintenance Malinois, we were always treated with kindness.We had currently carried him to another vet. He never liked them from a baby. As he grew up... Read More
We love Dr. Layton and his staff . We had a high maintenance Malinois, we were always treated with kindness.We had currently carried him to another vet. He never liked them from a baby. As he grew up had to wear a muzzle and was still out of control at every visit. Low and Behold at the first visit he had a muzzle on but no misbehavior. Second visit Dr.Layton instructed his assistant to remove it. To my surprise reached over took it right off. He didn't make a sound , He was perfectly fine. Now I truly believe an animal can tell a persons true personality. from that day after exam off came the muzzle and offered a treat right from the Dr.s hand. Wouldn't take it but Dr Layton kept his hand and no growling. However he became very sick and had to be put to sleep, was a very painful ordeal but thank God for this place, He could have not been treated better any where, He was cared for like he belonged to them. So thank you all from Bandit Kosh and his parents. Read Less
Jacob Boddiford
19 Aug 2017
REPORT
☆☆☆☆☆
REPORT
This place deserves zero stars. Brought my dog in sick and was told she would be fine in a couple days that it was arthritis(cost $300). She got worse after a couple days, went back in and seen layton... Read More
This place deserves zero stars. Brought my dog in sick and was told she would be fine in a couple days that it was arthritis(cost $300). She got worse after a couple days, went back in and seen layton who did emergency surgery (after telling me I needed to come up with $700 or he would not do the surgery) and he told me my dog would be fine when I picked her up. 2 days later she was dead after getting an infection from the surgery. I highly recommend you go to another vet, there are plenty qualified in wilmington. Layton is in it for the money, has no sympathy for the animals or their families. I learned the hard way, you don't have to. Read Less
Kelly Struble
3 Aug 2017
REPORT
☆☆☆☆☆
REPORT
Love Pine Valley Animal Hospital! I recently moved to Carolina Beach area but still go to Pine Valley as I know I wouldn't be able to find a better vet. Everyone from the front desk staff, technicia... Read More
Love Pine Valley Animal Hospital! I recently moved to Carolina Beach area but still go to Pine Valley as I know I wouldn't be able to find a better vet. Everyone from the front desk staff, technicians, and vets are so kind and wonderful with my pets- you can tell they truly care! I've been a happy customer for close to 10 years. :) Read Less
Will H
18 Jul 2017
REPORT
☆☆☆☆☆
REPORT
We've taken our new dog into Pine Valley twice and had good experiences both times. The staff is friendly and knowledgeable, and they took care of all our dog's needs. We plan to continue to visit i... Read More
We've taken our new dog into Pine Valley twice and had good experiences both times. The staff is friendly and knowledgeable, and they took care of all our dog's needs. We plan to continue to visit in the future! Read Less
Angel K.
3 Apr 2017
REPORT
☆☆☆☆☆
REPORT
Absolutely love Dr. Kenneth Layton and his staff! We have 2 dogs and a cat and have received excellent care each time. We've also brought my parents' pets while they were in town. Dr. Layton is always... Read More
Absolutely love Dr. Kenneth Layton and his staff! We have 2 dogs and a cat and have received excellent care each time. We've also brought my parents' pets while they were in town. Dr. Layton is always in the exam room with you and your pet, open to questions and great recommendations (as opposed to other vets that take your pet into the back and you never get any face-to-face time with the vet). He has a couple of other vets that work for him, but we always request Dr. Layton. This is his establishment, very personable, experienced, and knowledgeable. We also travel with our dogs quite a bit and the staff is very loving, professional, and responsive, always ensuring our pets' records are faxed/sent asap to boardings/kennels. They were also able to accommodate boarding our animals on several last minute occasions. Highly recommended, Dr. Layton is the best bet in town! Read Less
renee renee
8 Mar 2017
REPORT
☆☆☆☆☆
REPORT
I had taken my dog to this vet a year ago. Since I went to another vet, pine valley has decided they can't give me heartworm pills even though dog has had test and is current. That is horrible!! Only ... Read More
I had taken my dog to this vet a year ago. Since I went to another vet, pine valley has decided they can't give me heartworm pills even though dog has had test and is current. That is horrible!! Only because I didn't use them they won't fill a valid prescription. Terrible service, recommended to no one!! Use another vet, they are obviously just interested in money and not my pets health!! Read Less
Barbara Dolny-Bombar
3 Dec 2016
REPORT
☆☆☆☆☆
REPORT
We moved to Wilmington in 2015 and tried two other vets - with disastrous results - before finding Pine Valley. From our first visit there, we could tell right away that they love animals and really... Read More
We moved to Wilmington in 2015 and tried two other vets - with disastrous results - before finding Pine Valley. From our first visit there, we could tell right away that they love animals and really care about helping them. Dr. Layton performed a knee surgery on our senior dog (a surgery that the vet we saw prior would not touch). And he continues to provide excellent care for that dog and our other dogs (Great Pyrenees that are huge) as well.
We also get our dogs' nails trimmed there. The Pyrs are tricky because they're so big and furry with extra dew claws, but the staff does a wonderful job and we have never had any problems. I wanted to add that because I saw a review where someone had a bad experience, but for the number of times we have had nail trims, I believe the other experience was an exception, definitely not the norm. I can't recommend them enough - they're great! Read Less
Meghan Donovan
16 Sep 2016
REPORT
☆☆☆☆☆
REPORT
This is the best vet I€ve taken my dog to. I used to take my dog to a different vet and he would be petrified of the vet then growl and need to be muzzled. During our first visit to Pine Valley Animal... Read More
This is the best vet I€ve taken my dog to. I used to take my dog to a different vet and he would be petrified of the vet then growl and need to be muzzled. During our first visit to Pine Valley Animal Hospital they said they would try to examine him without the muzzle. My dog was like a different dog, he was calm and relaxed. He let the vet look at him and give him a shot without needing to be muzzled. He still barked for lots of treats but was still much better. The office staff is also great to work with and will quickly fit us in for an appointment. Read Less
Frederick S.
14 Sep 2016
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☆☆☆☆☆
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These are the best vets I have ever had the privilege to work with. They not only care about your pets, but their clients too. I have seen them go way beyond the call of duty. Artie
Jillian Anderson
23 Aug 2016
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☆☆☆☆☆
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Everyone here has always been so amazing with my Layla! Anytime she has gone in for an issue, someone always calls within the next few days to check in, they never have overcharged me and even speak r... Read More
Everyone here has always been so amazing with my Layla! Anytime she has gone in for an issue, someone always calls within the next few days to check in, they never have overcharged me and even speak rates before any procedure (which is so polite but wouldn't impact my decision for my pup regardless), they do check ups with the owner present (unlike many vets here who take the animal away and I don't like that), and they have all been so loving and gentil with Layla. I couldn't speak higher of their love for their jobs there- they truly care and work to prove it! Blessed to have such a vet service so close! Read Less
Jeannie Layton
26 Mar 2016
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☆☆☆☆☆
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We do everything in our power to make our pets healthy , and our clients happy. We want everyone to feel like family.
Tiffany Bowie
7 Sep 2015
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☆☆☆☆☆
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Dr. Reinhart has been my vet for 5 years now, both for my personal dogs and for my foster dogs. She has always gone above and beyond for me, as well as for other clients who I have spoke to about her.... Read More
Dr. Reinhart has been my vet for 5 years now, both for my personal dogs and for my foster dogs. She has always gone above and beyond for me, as well as for other clients who I have spoke to about her. She is great about offering multiple options with varying costs; she recognizes that not everyone can afford the most high-tech care for their pets, but does the best she can with the constraints that the owners give her. She works well with our rescue and tries to keep costs minimized. Dr. Reinhart will give you a true diagnosis, and won't sugar coat the potential issues that could arise based on the diagnosis. She offers multiple treatment options regardless of diagnosis, and will also offer follow-up options based on the initial treatment that you select. The care and concern that Dr. R shows for her patients and clients is unparalleled by anyone else in town. She will always stay late to help a regular client or emergency, and often follows up after hours to check on the pets. I have referred dozens of clients to her care and none have been let down! The rest of the staff at the clinic is always extremely polite and knowledgeable. They work with you to find an appointment that will work with both parties and will squeeze you in if necessary. The techs are equally as amazing and bust their behinds to give the best care for your furry children!Read Less
James Mertesdorf
20 Jul 2015
REPORT
☆☆☆☆☆
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Ken Layton has been our veterinarian for our 2 labs for 7 years. The office front desk and techs have always been pleasant and accessible when we had a problem. Dr. Layton is knowledgeable and techni... Read More
Ken Layton has been our veterinarian for our 2 labs for 7 years. The office front desk and techs have always been pleasant and accessible when we had a problem. Dr. Layton is knowledgeable and technically proficient. He gives you the real scoop on the issues and your options with the cost and side effects. But the quality we find most valuable is his common sense helping us to face health issues in the best interest of our 4 legged family members. He guided us over the years as to when to push and when to back off to give our labs a quality life. We would not look elsewhere. Read Less
Gay Melville
12 Feb 2015
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☆☆☆☆☆
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been with this practice for 25 years. Awesome,kind affordable loveable.Best in wilmington.
Rebecca Germain
7 Feb 2015
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☆☆☆☆☆
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Affordable, friendly, reliable vet care. I'm very pleased with the service. I have a super-sensitive Great Dane (has reactions to vaccines, generally experiences side affects to medication, etc.). Pin... Read More
Affordable, friendly, reliable vet care. I'm very pleased with the service. I have a super-sensitive Great Dane (has reactions to vaccines, generally experiences side affects to medication, etc.). Pine Valley recently did a much needed eyelid surgery on him due to Entropion. I was SO NERVOUS about this. This dog is my heart and I get really nervous due to his sensitivity when he has to go under anesthesia. The surgery went well and despite my amateur after-care, the results were fantastic. His eyes look great and he's much happier and more comfortable now that his eyelids aren't scratching his poor eyes. They are always welcoming and kind when we come. My dog always gets a lot of attention. I might also add that I took my Dalmatian there for years, right until her final days. They were kind and compassionate with me when making the decision to let her pass on peacefully and without any further pain.Read Less
Courtney F.
6 Jan 2015
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☆☆☆☆☆
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I love this place. Always give my dog a lot of lovings. My dog had to get major surgery and she was well taken care of by staff. However my dog came home with fleas after the surgery and had to be put... Read More
I love this place. Always give my dog a lot of lovings. My dog had to get major surgery and she was well taken care of by staff. However my dog came home with fleas after the surgery and had to be put on another medication for those.But I would recommend this place. Prices are fair. Read Less
Ken O.
20 Aug 2014
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☆☆☆☆☆
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Terrific care. Our Bernese has been looked after by the people here for two years and she's in terrific health.
Michael B.
6 Mar 2014
REPORT
☆☆☆☆☆
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We've been taking our pets to Dr. Layton for years, and we've been consistently happy. Pine Valley Animal Hospital is professional yet family-oriented, with a very friendly atmosphere. We get great tr... Read More
We've been taking our pets to Dr. Layton for years, and we've been consistently happy. Pine Valley Animal Hospital is professional yet family-oriented, with a very friendly atmosphere. We get great treatment from Vets and staff who know us and our pets personally. I definitely recommend them to anyone in the area. Read Less
Laura R.
16 Feb 2014
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☆☆☆☆☆
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Great service and the staff is wonderful and loving to the animals! Both my dog and I have a great visit when ever we go! We have been going for many years and will continue to go.
happycat2
31 Jul 2013
REPORT
☆☆☆☆☆
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My animals have all been getting wonderful care at the Pine Valley Animal Hospital for many years. Dr. Layton and his staff are skilled professionals. They have the latest medical equipment and pretty... Read More
My animals have all been getting wonderful care at the Pine Valley Animal Hospital for many years. Dr. Layton and his staff are skilled professionals. They have the latest medical equipment and pretty amazing diagnostic skills. It is always easy to get an appointment at our convenience. The kindness at PVAH extends to the extremely reasonable fees. Read Less
Leslie F.
22 Aug 2010
REPORT
☆☆☆☆☆
REPORT
I took my 6 year old chihuahua in for routine shots and heartworm testing. The staff is really nice, I will admit. Chaucer got his shots and we headed home. Later on that night he started limping a li... Read More
I took my 6 year old chihuahua in for routine shots and heartworm testing. The staff is really nice, I will admit. Chaucer got his shots and we headed home. Later on that night he started limping a little on the front leg they drew blood from for the heartworm test. He yelped in pain for 2 days. When I called them on Monday morning (his appointment was on Saturday morning) and asked if it was normal for him to be acting the way he was, the woman that answered the phone said it was probably "psychological" and that she'd tell the doctor and he'd call me back, but "he does have other appointments." This made me very angry because they were brushing off the pain my dog was in. Needless to say, I won't recommend this vet to anyone. I took him somewhere else, where he got excellent treatment and pain meds because more than likely the other vet hit the bone or muscle, causing Chaucer intense pain. Read Less
addis001
21 Jul 2008
REPORT
☆☆☆☆☆
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My dogs have been going to the Pine Valley Animal Hospital for routine care and kenneling for over 6 years. Dr. Layton and his team are the best in the city. I am very impressed with the quality of ... Read More
My dogs have been going to the Pine Valley Animal Hospital for routine care and kenneling for over 6 years. Dr. Layton and his team are the best in the city. I am very impressed with the quality of care, professionalism but also the feeling of community and family. My two dogs refuse to go anywhere else! Why go anywhere else, when you go to heaven alreay. Read Less