Scotts Hill Animal Hospital
Wilmington, North Carolina
Reviews
Reagan's M.
16 May 2019
REPORT
Brought my friends dog to her "vet" today. THANK GOODNESS THIs VISIT WASN'T for my dog. I would have left and gone elsewhere. Greeted with a HUGE SIGH. Really? Then a walk out of the room and a ...
Brought my friends dog to her "vet" today. THANK GOODNESS THIs VISIT WASN'T for my dog. I would have left and gone elsewhere. Greeted with a HUGE SIGH. Really? Then a walk out of the room and a return. No eye contact while the forced, minimalistic conversation took place. Apparently they have a procedure where they have you weigh your own pet in the lobby and you tell them your dogs weight? If you don't understand this going in, prepare to get attitude. Then they start the procedure with your dog without a conversation (without you in the room) and then take you to a room with the dog. It's not exactly clean. I mean the floors are free from debris and the counters free from clutter but it isn't newly scrubbed and smells like what you would expect of a pet hospital. Dingy. Dingy. Dingy. Your office doesn't need to be brand new but this isn't what I think is acceptable. I'd like to speak for the care but I didn't witness any of it so I can't tell you? For all of these things; the attitude, the lack of explanation, the lack of friendly proactive interaction and non communicative behavior I take away all your stars. BUT the vet was nice and did her job. Took a second to explain a couple things and kind of answered a question. So 3 stars back. When we paid, "Thank you. Y'all have a nice day." Too little too late ladies. The woman who brought cookies was greeted with a smile and friendly banter. Maybe they are as food driven as their customers. Wilmington Animal Healthcare is a little further but it's SUPER CLEAN and they do a lot of the things with you in the room so you can be with your baby or ask questions. They are super accommodating to any needs you might have. They will talk to you until you are satisfied. They take time to love your pet and get to know them. They take time to get to know you. It's worth the drive.
Stephen Morris
2 Jul 2018
REPORT
Dr Lackey is amazing, been going to her since I was little with all of my parents dogs and now take my own. Couldn't imagine going to any other vet and getting the same quality care and service, plus ...
Dr Lackey is amazing, been going to her since I was little with all of my parents dogs and now take my own. Couldn't imagine going to any other vet and getting the same quality care and service, plus she and her staff are extra sweet to the animals so my dog actually likes the vet. Cannot recommend SHAH enough, wish there were six stars
christie sanders
1 Jun 2018
REPORT
Best vet's! Great place to take care of your future babies! Highly recommend!!
Moses M
10 May 2018
REPORT
worst SERVICE EVER!!!! LOW CLASS NASTY ATTITUDE FORM STAFF, PEOPLE use to nice BUT NO....GHETTO NASTY ATTITUDE FROM the staff AND Kennel PEOPLE ..NEVER AGAIN
Moe Sweet
10 May 2018
REPORT
worst SERVICE EVER!!!! LOW CLASS NASTY ATTITUDE FORM STAFF, PEOPLE use to nice BUT NO....GHETTO NASTY ATTITUDE FROM the staff AND Kennel PEOPLE ..NEVER AGAIN
Adam Larson
5 May 2018
REPORT
We have never been so appalled with a vet. If we could give less than one star we would. I very rarely leave reviews but I have to warn people for the safety of their pet.
Dr. Cole was entirely unpro...
We have never been so appalled with a vet. If we could give less than one star we would. I very rarely leave reviews but I have to warn people for the safety of their pet.
Dr. Cole was entirely unprofessional the entire visit. It started with her trying to give our dog a shot with the syringe full of air. She said it’s okay to inject air into a dog. My wife made her get rid of the air fortunately. She goes and squirts the air out right there. My wife is a nurse and just couldn’t believe her eyes. Later she tells us our dog has round worms so we were charged for medication. No big deal right, yet once we get home we see on the document they gave us all the tests came back negative. So we paid for and medicated our dog for no reason.
Ever since we got home our poor puppy has been crying in pain anytime we touch her. We’ve never had such a poor experience. My wife was talked down to the entire time as well. The staff was super unfriendly and I’m honestly shocked by how bad this place operates.
Please beware of this place, I’d recommend staying away at all cost.
Teresa S
22 Apr 2018
REPORT
Dr Lackey is great with our pet. Would highly recommend taking your fur babies here.
Cynthia Olsen
18 Apr 2018
REPORT
First experience at the vet and very good!! Will definitely return with my Jack Russell!
Kent & Alison Linkner
4 Nov 2017
REPORT
Dr. Fox is so awesome to work with. She thinks through your pet's situation with you and explains everything. She's gentle and calm. I love that the environment is pet friendly. You see horses in ...
Dr. Fox is so awesome to work with. She thinks through your pet's situation with you and explains everything. She's gentle and calm. I love that the environment is pet friendly. You see horses in the back as you are driving in. Reminds me of old Wilmington's Dr. Treadwell.
Ellen Zanky
17 Apr 2017
REPORT
They take the best care of ol' Covey dog!!
Sunshine Toledo
10 Apr 2017
REPORT
Nice, friendly environment for pets
Scott Maners
20 Mar 2017
REPORT
Dr Lacky is the best!
Salt Air Ventures
17 Jan 2017
REPORT
Great service
Olivia Causby
16 Oct 2016
REPORT
I will NEVER return to this place again. I brought in my newly-adopted 2yo cat for combo testing. After waiting more than one hour past my appointment time, she was finally examined--but she was terri...
I will NEVER return to this place again. I brought in my newly-adopted 2yo cat for combo testing. After waiting more than one hour past my appointment time, she was finally examined--but she was terrified because two large dogs were allowed in the exam room, sniffing her and reaching up to the exam table. The entire time we dealt with a noisy parrot making screeching sounds like a hurt animal. Even though I adopted her with all her shots done, apparently she needed two more. I paid the $150 and returned 2 weeks later for the next shot for the sake of simplicity. I was charged ANOTHER exam fee for weighing the cat, even though she was examined two weeks earlier! When I complained about the overcharge, the consistently rude receptionist said cats get exams each time while they're "growing up" and I shouldn't complain because "dogs are way more expensive anyway." She's 2 years old, NOT a kitten. I don't appreciate people reaching in my pockets and was completely turned off by the unprofessionalism of this place. I only wish I had my $225 back to take her to better vet.
Amie W.
26 Jul 2016
REPORT
Have used Dr Lackey for 20 + years through 2dog cancers and many more pup to adults. My 18 years old Abbie and now my Bailey. Alway receive great loving responsible care from everyone
Kimberly Thomas
11 Feb 2016
REPORT
My boxer had a tumor that burst and needed to come off. Dr lackey done a excellent job!! His incision looks great and healed fast. You will have bit of a wait, but it's WELL worth it!!
Vince C.
2 Feb 2016
REPORT
I am very disappointed and dissatisfied in the care that was given to my pregnant rottweiler. A c section was done to deliver 4 puppies as uterine inertia was diagnosed. Dr. Lackey decided to give o...
I am very disappointed and dissatisfied in the care that was given to my pregnant rottweiler. A c section was done to deliver 4 puppies as uterine inertia was diagnosed. Dr. Lackey decided to give our $ 20k grand champion rottweiler a hysterectomy based on her diagnosis. My subsequent investigation into the matter found that uterine inertia is not cause for this drastic measure. Additionally when I brought my girl in for breeding and prenatal care Dr. Lackey once commented that this would be my girls second and last litter.....I thought she was just kidding. Have never been back and would suggest you take any reproduction work to NC state or anywhere but Scott's Hill and Dr. Lackey
Alyssa T.
8 Dec 2015
REPORT
Dr. Lackey is a wonderful, caring vet. My dog was bitten by a brown recluse and had seen an emergency vet one night and Dr. Lackey the next day. She kept Sampson for several hours after they closed an...
Dr. Lackey is a wonderful, caring vet. My dog was bitten by a brown recluse and had seen an emergency vet one night and Dr. Lackey the next day. She kept Sampson for several hours after they closed and cared for him, making sure he was well hydrated, given antibiotics and carefully cleaned him. The emergency vet did a poor job and cost $700. Scotts Hill prices are reasonable. I only see Dr. Lackey. She's the best!!
Ann donaldson
21 Oct 2015
REPORT
Dr. Lackey and her associates have always taken excellent care of our animals, in the good times and bad. We cannot say enough about her knowledge and genuine concern for her patients. Dr. Lackey an...
Dr. Lackey and her associates have always taken excellent care of our animals, in the good times and bad. We cannot say enough about her knowledge and genuine concern for her patients. Dr. Lackey and her staff are well known for going above and beyond typical veterinarian duties. Dr. Lackey has helped me save infant bunnies that needed IV's to stitching up horses on a freezing holiday. She is an outstanding surgeon and knows her stuff. In short, we highly recommend Scotts Hill Animal Hospital for DMV services. White Horse Farm and Ann Donaldson
Shannon S.
18 Oct 2014
REPORT
Had not been notified by my primary vet that my pup was due for his next round of shots- when my kennel called me the night before I was due to drop him off I was in a total bind and couldn't get an a...
Had not been notified by my primary vet that my pup was due for his next round of shots- when my kennel called me the night before I was due to drop him off I was in a total bind and couldn't get an appointment (or even to the vet) before closing- called a bunch of places and no one would help me out until I got to Scotts Hill. They not only got me squeezed in at the end of thier day, they were thorough and professional even though they weren't my primary vet. I may be changing to them as my primary vet after they were so good to us.
Sharon S.
11 Sep 2014
REPORT
wonderful peopleHave had 6 pets with Topsail Animal Hospital since 2002. Called yesterday afternoon 30 minutes before they closed asking to bring in kitty I was worried about. Dr. Barnes (of TAH) sa...
wonderful peopleHave had 6 pets with Topsail Animal Hospital since 2002. Called yesterday afternoon 30 minutes before they closed asking to bring in kitty I was worried about. Dr. Barnes (of TAH) said noooo, take her to Wilm. to Emergency vet. Called Scotts Hill, where I had never been before, and they were kind enough to let me bring in my sick fur baby. I appreciate that immensely and am considering leaving my cold hearted jerk of a vet and giving all my business to those who give a damn. Thank you Scotts Hill Animal Hospital and Dr. Mills.
Angel C.
3 Sep 2014
REPORT
A great vet BUT by far the worst staff EVER! They are unprofessional, RUDE and in competent. It took four visits within one week that finally made me realize they are waste of time, energy and money. ...
A great vet BUT by far the worst staff EVER! They are unprofessional, RUDE and in competent. It took four visits within one week that finally made me realize they are waste of time, energy and money. Not only are they horrible but they are messing with people's pets and my fur babies. Though the vet is great there are far more negatives that outweigh the positives. I am very disappointed in the staff at Scott's Hill Animal Hospital!!!!!
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(910) 686-0686
17 Northern Boulevard
Wilmington North Carolina 28401
Popular Hours
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Scotts Hill Animal Hospital
Wilmington, North Carolina
17 Northern Boulevard
Wilmington North Carolina 28401
Popular Hours
6a
12p
6p
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Closed on {{popularHourDay.text}}
Reviews
Reagan's M.
16 May 2019
Brought my friends dog to her "vet" today. THANK GOODNESS THIs VISIT WASN'T for my dog. I would have left and gone elsewhere. Greeted with a HUGE SIGH. Really? Then a walk out of the room and a ...
Brought my friends dog to her "vet" today. THANK GOODNESS THIs VISIT WASN'T for my dog. I would have left and gone elsewhere. Greeted with a HUGE SIGH. Really? Then a walk out of the room and a return. No eye contact while the forced, minimalistic conversation took place. Apparently they have a procedure where they have you weigh your own pet in the lobby and you tell them your dogs weight? If you don't understand this going in, prepare to get attitude. Then they start the procedure with your dog without a conversation (without you in the room) and then take you to a room with the dog. It's not exactly clean. I mean the floors are free from debris and the counters free from clutter but it isn't newly scrubbed and smells like what you would expect of a pet hospital. Dingy. Dingy. Dingy. Your office doesn't need to be brand new but this isn't what I think is acceptable. I'd like to speak for the care but I didn't witness any of it so I can't tell you? For all of these things; the attitude, the lack of explanation, the lack of friendly proactive interaction and non communicative behavior I take away all your stars. BUT the vet was nice and did her job. Took a second to explain a couple things and kind of answered a question. So 3 stars back. When we paid, "Thank you. Y'all have a nice day." Too little too late ladies. The woman who brought cookies was greeted with a smile and friendly banter. Maybe they are as food driven as their customers. Wilmington Animal Healthcare is a little further but it's SUPER CLEAN and they do a lot of the things with you in the room so you can be with your baby or ask questions. They are super accommodating to any needs you might have. They will talk to you until you are satisfied. They take time to love your pet and get to know them. They take time to get to know you. It's worth the drive.
Stephen Morris
2 Jul 2018
Dr Lackey is amazing, been going to her since I was little with all of my parents dogs and now take my own. Couldn't imagine going to any other vet and getting the same quality care and service, plus ...
Dr Lackey is amazing, been going to her since I was little with all of my parents dogs and now take my own. Couldn't imagine going to any other vet and getting the same quality care and service, plus she and her staff are extra sweet to the animals so my dog actually likes the vet. Cannot recommend SHAH enough, wish there were six stars
christie sanders
1 Jun 2018
Best vet's! Great place to take care of your future babies! Highly recommend!!
Moses M
10 May 2018
worst SERVICE EVER!!!! LOW CLASS NASTY ATTITUDE FORM STAFF, PEOPLE use to nice BUT NO....GHETTO NASTY ATTITUDE FROM the staff AND Kennel PEOPLE ..NEVER AGAIN
Moe Sweet
10 May 2018
worst SERVICE EVER!!!! LOW CLASS NASTY ATTITUDE FORM STAFF, PEOPLE use to nice BUT NO....GHETTO NASTY ATTITUDE FROM the staff AND Kennel PEOPLE ..NEVER AGAIN
Adam Larson
5 May 2018
We have never been so appalled with a vet. If we could give less than one star we would. I very rarely leave reviews but I have to warn people for the safety of their pet.
Dr. Cole was entirely unpro...
We have never been so appalled with a vet. If we could give less than one star we would. I very rarely leave reviews but I have to warn people for the safety of their pet.
Dr. Cole was entirely unprofessional the entire visit. It started with her trying to give our dog a shot with the syringe full of air. She said it’s okay to inject air into a dog. My wife made her get rid of the air fortunately. She goes and squirts the air out right there. My wife is a nurse and just couldn’t believe her eyes. Later she tells us our dog has round worms so we were charged for medication. No big deal right, yet once we get home we see on the document they gave us all the tests came back negative. So we paid for and medicated our dog for no reason.
Ever since we got home our poor puppy has been crying in pain anytime we touch her. We’ve never had such a poor experience. My wife was talked down to the entire time as well. The staff was super unfriendly and I’m honestly shocked by how bad this place operates.
Please beware of this place, I’d recommend staying away at all cost.
Teresa S
22 Apr 2018
Dr Lackey is great with our pet. Would highly recommend taking your fur babies here.
Cynthia Olsen
18 Apr 2018
First experience at the vet and very good!! Will definitely return with my Jack Russell!
Kent & Alison Linkner
4 Nov 2017
Dr. Fox is so awesome to work with. She thinks through your pet's situation with you and explains everything. She's gentle and calm. I love that the environment is pet friendly. You see horses in ...
Dr. Fox is so awesome to work with. She thinks through your pet's situation with you and explains everything. She's gentle and calm. I love that the environment is pet friendly. You see horses in the back as you are driving in. Reminds me of old Wilmington's Dr. Treadwell.
Ellen Zanky
17 Apr 2017
They take the best care of ol' Covey dog!!
Sunshine Toledo
10 Apr 2017
Nice, friendly environment for pets
Scott Maners
20 Mar 2017
Dr Lacky is the best!
Salt Air Ventures
17 Jan 2017
Great service
Olivia Causby
16 Oct 2016
I will NEVER return to this place again. I brought in my newly-adopted 2yo cat for combo testing. After waiting more than one hour past my appointment time, she was finally examined--but she was terri...
I will NEVER return to this place again. I brought in my newly-adopted 2yo cat for combo testing. After waiting more than one hour past my appointment time, she was finally examined--but she was terrified because two large dogs were allowed in the exam room, sniffing her and reaching up to the exam table. The entire time we dealt with a noisy parrot making screeching sounds like a hurt animal. Even though I adopted her with all her shots done, apparently she needed two more. I paid the $150 and returned 2 weeks later for the next shot for the sake of simplicity. I was charged ANOTHER exam fee for weighing the cat, even though she was examined two weeks earlier! When I complained about the overcharge, the consistently rude receptionist said cats get exams each time while they're "growing up" and I shouldn't complain because "dogs are way more expensive anyway." She's 2 years old, NOT a kitten. I don't appreciate people reaching in my pockets and was completely turned off by the unprofessionalism of this place. I only wish I had my $225 back to take her to better vet.
Amie W.
26 Jul 2016
Have used Dr Lackey for 20 + years through 2dog cancers and many more pup to adults. My 18 years old Abbie and now my Bailey. Alway receive great loving responsible care from everyone
Kimberly Thomas
11 Feb 2016
My boxer had a tumor that burst and needed to come off. Dr lackey done a excellent job!! His incision looks great and healed fast. You will have bit of a wait, but it's WELL worth it!!
Vince C.
2 Feb 2016
I am very disappointed and dissatisfied in the care that was given to my pregnant rottweiler. A c section was done to deliver 4 puppies as uterine inertia was diagnosed. Dr. Lackey decided to give o...
I am very disappointed and dissatisfied in the care that was given to my pregnant rottweiler. A c section was done to deliver 4 puppies as uterine inertia was diagnosed. Dr. Lackey decided to give our $ 20k grand champion rottweiler a hysterectomy based on her diagnosis. My subsequent investigation into the matter found that uterine inertia is not cause for this drastic measure. Additionally when I brought my girl in for breeding and prenatal care Dr. Lackey once commented that this would be my girls second and last litter.....I thought she was just kidding. Have never been back and would suggest you take any reproduction work to NC state or anywhere but Scott's Hill and Dr. Lackey
Alyssa T.
8 Dec 2015
Dr. Lackey is a wonderful, caring vet. My dog was bitten by a brown recluse and had seen an emergency vet one night and Dr. Lackey the next day. She kept Sampson for several hours after they closed an...
Dr. Lackey is a wonderful, caring vet. My dog was bitten by a brown recluse and had seen an emergency vet one night and Dr. Lackey the next day. She kept Sampson for several hours after they closed and cared for him, making sure he was well hydrated, given antibiotics and carefully cleaned him. The emergency vet did a poor job and cost $700. Scotts Hill prices are reasonable. I only see Dr. Lackey. She's the best!!
Ann donaldson
21 Oct 2015
Dr. Lackey and her associates have always taken excellent care of our animals, in the good times and bad. We cannot say enough about her knowledge and genuine concern for her patients. Dr. Lackey an...
Dr. Lackey and her associates have always taken excellent care of our animals, in the good times and bad. We cannot say enough about her knowledge and genuine concern for her patients. Dr. Lackey and her staff are well known for going above and beyond typical veterinarian duties. Dr. Lackey has helped me save infant bunnies that needed IV's to stitching up horses on a freezing holiday. She is an outstanding surgeon and knows her stuff. In short, we highly recommend Scotts Hill Animal Hospital for DMV services. White Horse Farm and Ann Donaldson
Shannon S.
18 Oct 2014
Had not been notified by my primary vet that my pup was due for his next round of shots- when my kennel called me the night before I was due to drop him off I was in a total bind and couldn't get an a...
Had not been notified by my primary vet that my pup was due for his next round of shots- when my kennel called me the night before I was due to drop him off I was in a total bind and couldn't get an appointment (or even to the vet) before closing- called a bunch of places and no one would help me out until I got to Scotts Hill. They not only got me squeezed in at the end of thier day, they were thorough and professional even though they weren't my primary vet. I may be changing to them as my primary vet after they were so good to us.
Sharon S.
11 Sep 2014
wonderful peopleHave had 6 pets with Topsail Animal Hospital since 2002. Called yesterday afternoon 30 minutes before they closed asking to bring in kitty I was worried about. Dr. Barnes (of TAH) sa...
wonderful peopleHave had 6 pets with Topsail Animal Hospital since 2002. Called yesterday afternoon 30 minutes before they closed asking to bring in kitty I was worried about. Dr. Barnes (of TAH) said noooo, take her to Wilm. to Emergency vet. Called Scotts Hill, where I had never been before, and they were kind enough to let me bring in my sick fur baby. I appreciate that immensely and am considering leaving my cold hearted jerk of a vet and giving all my business to those who give a damn. Thank you Scotts Hill Animal Hospital and Dr. Mills.
Angel C.
3 Sep 2014
A great vet BUT by far the worst staff EVER! They are unprofessional, RUDE and in competent. It took four visits within one week that finally made me realize they are waste of time, energy and money. ...
A great vet BUT by far the worst staff EVER! They are unprofessional, RUDE and in competent. It took four visits within one week that finally made me realize they are waste of time, energy and money. Not only are they horrible but they are messing with people's pets and my fur babies. Though the vet is great there are far more negatives that outweigh the positives. I am very disappointed in the staff at Scott's Hill Animal Hospital!!!!!
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