I have taken my son's corgi to this vet's office for the past seven years. The office staff is very cordial and friendly, especially Sherry.  All of the doctors there are very knowledgeable and up-to-date with current procedures. I would trust no one other than Oldtown Veterinary Hospital with our pet! Read Less

I've been using this vet for about 7 years now and they are very thoughtful and caring. They are also very knowledgeable and fill you in on what's going on with your pet so that you can understand it in layman's terms. I highly recommend this vet Read Less

Way overpriced. The vets will not return phone calls if you have questions. The staff is not friendly- they don't greet your pets like other vet offices do. Once my dog had kennel cough- the vet looked in the room, heard her cough, said yes, that's kennel cough, gave her two prescriptions and it cost $200. Another time she had a UTI that cost me over $100 and the UTI never went away. All they care about is money, not animals. They even take you animal out of the exam room to do the exam, so you really don't know what they are doing to them! I prefer to be with my animals when they are examined (I have seven). I also prefer a vet to return a phone call when they tell you to call with questions. Read Less

I brought my 2 pets here for years. I thought they knew what they were doing, but my pets weren't doing any better so I brought them to a different vet. This second vet took my concerns to heart and actually did tests and found out my one has cancer and my other was super close to heart failure because I wasted so much time at Old Town being told the heart condition was getting better, which it wasn't. Glad I switched to another vet or both my pets would be even more sick or much worse. Starting meds from the new vet has helped both my animals significantly. Don't bring your pets here! Read Less

From the front desk staff to the doctors, Oldtown is wonderful.  Never a problem making an appointment--they always manage to work around my crazy schedule and get me in when needed.  They welcome you and your pet by name, the wait time is minimal, the techs treat your dogs as if they were their own, they get back so fast with test results, answer all questions, even those unrelated to the visit.  When I adopted my third rescue, she suffered from severe anxiety and separation issues.  Dr. Gates had so many suggestions to help me help my dog--she took time out of her day to call me after I had spoken to a tech about it.  You can't ask for better care for your animals! Read Less

After trying what seems like every veterinary office in town, we have finally found a true winner! Everyone from the front desk staff to the veterinarians are always courteous and helpful. They go above and beyond, even staying late when we had to unexpectedly bring our dog in at closing time. Dr. Jarvis provides thorough advice and realistic recommendations. She has become a friend as well as a trusted veterinarian. Highly recommend this practice! Read Less

Can't say enough about Old Town Vet! We are thankful for the honest and trustworthy advice that Dr. Jarvis has given us through the years. When our first dog was ill, we sought her advice as a second opinion and appreciated her honesty and referral to a specialist. She was super supportive when it was time to let that dog finally go, which is never an easy decision. Now that we have a new furry friend, we still think she's the best! Additionally, the front desk receptionists are friendly and know our dog by name. Sherry has often squeezed us in and guided us in times of need! Very thankful we found this gem of a veterinary office! Read Less

Very professional, first time there was for my 13 year old bassett needing throat surgery, never left , the docs are professional, let them know you want info on cost ahead of time and you'll get it , they are not the "emergency vet" per say but i went in twice with emergencies during normal hours and they were on it, the techs that come get your pet have always been cheerful and caring, chit chat in the waiting room with other "moms and dads" Read Less

Had to go in with an older sick dog and the entire staff was very accommodating and sympathetic to the situation as well my dog and myself during this rough time. I really appreciate all the staff that I dealt with Thank you Read Less

Beyond impressed from front desk, to groomer to Dr. Jarvis. Our first dog, first visit. Not only did Dr. Jarvis take all the time I needed (and I asked a lot of silly first-time-dog-owner questions!) she was pleasant and incredibly knowledgeable. She even called in the evening to check in and see if we had any questions. (No surgery, just a simple fecal sample test.) Our sweet rescue was in medical foster for months so I was very unsure about a lot of things. I must have called the front desk 5 times in as many days. The staff was always pleasant and patient. I highly recommend Oldtown Veterinary Hospital. Read Less

You will never find better care for your four-legged babies or more helpful, friendly staff. We have used them since 2007, even though we drive 50 minutes to get to them. When your baby is sick, the doctor calls to check up. they follow up on care and new treatments and they stay current with new practices. You could never do better than Oldtown! Read Less

I took in my 8 year old dog who had lost a lot of weight and had severe abdominal swelling. The entire staff was very courteous (as always) and then very sympathetic when I got the news that Bodie had a massive tumor. I especially want to thank Dr. Schroeder for giving me the news and options in a professional and honest way. Having to put Bodie down was hard but not nearly as difficult as having to continue watching him suffer. Thank you. Read Less

Several years ago I had a 180 pound English Mastiff that was deathly afraid of a car who had gotten very sick quickly. It was a winter day with icy weather predicted and EVERY vet I called that had a mobile service would absolutely NOT come to my house to see him. Even with my pleas and tears no one would help me. I called Oldtown Vet and told them my dilemma. They asked me to hold and put Dr. Gates on the phone with me (I had never been a patient there). She told me she would meet me at my house in 45 minutes. From that day, I have been forever grateful for Dr. Gates and the staff at Oldtown. She was the only one who would take a chance and come out and even though the results were not good and we lost our beloved Titan, Dr. Gates did every thing she could for him. Since that time, she has assisted us thru the death of our 12 year old Rottie and is currently helping us with our rescue bullmastiff, Stella Lou. She has never been anything but kind and gracious and helpful to us. The staff has always been kind and helpful anytime I need anything. Dr. Gates will always be my vet for any animal that I have because I have the utmost respect and faith in her. I would not go anywhere else!Read Less

Dr. Beth Gates and the rest of the Doctors and staff at Old Town Veterinary Hospital are always so amazing! No matter how busy the practice gets, they always make us and our pets feel like family. Highly recommend! Best in Winston-Salem! Read Less

We have just recently moved to the area, and I was recommended to visit here with my pet to get him established. Not only did they treat and care appropriately, the doctor checked on one situation where my dog had had prior lyme disease and went out of his way to check and see if he should be vaccinated, so he checked with the experts and then called me personally to say no, our dog did not need further vaccination. Good doctor! Read Less

I found a dog wonderg in my yard with tags on. It had the owners number and this vets office on it. I called the owner and left a voice mail. I would have never minded keeping the sweet thing except that I was leaving for work and did not want to keep it in a hot garage. I called the vets office thinking I could drop it there until they could get the owner since it obviously was their patient. I was appalled by the lack of help they offered. They would not take the animal with out approval from the owner of the hospital and told me since they had only seen the animal one time they couldn't help me that I should just call animal control. I understand it wasn't their problem. However we were able to find the owner and they are established with this vets for over 10+ years, and the animal is micro chipped. I feel had they done some checking they could have seen this and told me where the animal belonged. So much for me trying to something good! I would never go back to them just because of this. Their job is to help animals not turn them away! Poor service and poorly made choice on their end. I am just glad this had a happy ending.Read Less

I found a puppy wondering in my yard with tags on. It had the owners number and this vets office on it. I called the owner and left a voice mail. I would have never minded keeping the sweet thing except that I was leaving for work and did not want to keep it in a hot garage. I called the vets office thinking I could drop it there until they could get the owner since it obviously was their patient. I was appalled by the lack of help they offered. They would not take the animal with out approval from the owner of the hospital and told me since they had only seen the animal one time they couldn't help me that I should just call animal control. I understand it wasn't their problem. However we were able to find the owner and they are established with this vets for over 10+ years, and the animal is micro chipped. I feel had they done some checking they could have seen this and told me where the animal belonged. So much for me trying to something good! I would never go back to them just because of this. Their job is to help animals not turn them away! Poor service and poorly made choice on their end. I am just glad this had a happy ending. Read Less

I understood when you couldn't release the donation for Muffin to me. But when you gave the person who made the donation a hard time you crossed the line. His records had already been transferred to another vet and you had been told to NOT accept anymore donations in his name and you did anyway. He is now getting the life saving and compassionate care he deserved at Forsyth Vet. Read Less

This is a absolutely awesome hospital with fantastic doctors, techs, kennel staff and groomers. I always trust that my dog is in good hands with the Old Town Staff. Dr. Gates and Dr. Schroder have excellent bed side manner and communication skills too effectively explain what is needed and why. The only thing I would suggest is improving the website to where photos of the techs, groomer's and kennel staff are shown, so everybody knows who is taking care of there beloved pet while there awayRead Less

This is a absolutely awesome hospital with fantastic doctors, techs, kennel staff and groomers. I always trust that my dog is in good hands with the Old Town Staff. Dr. Gates and Dr. Schroder have excellent bed side manner and communication skills too effectively explain what is needed and why. The only thing I would suggest is improving the website to where photos of the techs, groomer's and kennel staff are shown, so everybody knows who is taking care of there beloved pet while there awayRead Less

I took my sweet girl, Shadow, to Oldtown and met Dr. Jarvis. Shadow was 14 and having serious health issues. Dr. Jarvis made suggestions for a variety of treatments at a variety of costs and addressed all of our concerns with a kind and knowledgeable attitude. I knew Shadow was nearing the end of her life with us, and when the day came to help her pass with mercy, we went back to Dr. Jarvis. She and all of the staff we met that day were so kind and sympathetic to our obvious grief. Every person we have dealt with at this office has been caring and attentive. Truly, a great veterinary hospital and an excellent staff. I highly recommend them. Read Less

Have never felt more comfortable and confident in any vet I've brought my cat and dog to. The staff is helpful, friendly, and every vet (we've seen them all!) has taken the time to explain in detail any test or exam results, and how to administer medications. We also board here and I love being able to go away with zero concern about how my babies are doing! I will greatly miss Oldtown whenever we have to move from Winston. Read Less

OVH has been good to our pets. This past week, I was certain I would have to put down my beloved dog, an 8+ year old Akita breed named "Piper." She was in great pain, lethargic, and was not eating and drinking properly. I knew she suffered osteoarthritis and had been giving her glucosamine and occasional pain meds. She improved somewhat but grew worse and began snapping and growling, even at me. My wife was afraid of her. I was troubled. She needed med treatment. Did not know how to move her or get her to the vet. Movement appeard to cause her bodiky pain. OTV scheduled a tech and Vet to come to my house and sedatell her. However, I coaxed Piper out of the house with vacuum cleaners and got her in the car, drove to OTV. She would not leave the car when we got there. Not for me or the tech. She was scary, growling and snapping. Looked like Ol' Yeller with rabies. It was very sad and disturbing. Pet owners remember pets as pups. We remember all the times they love on us. I knew she hurt and she was reacting in self defense. Any movement caused her great pain. The tech had to use a rabies collar to get her out. I hated it, but it was the only way. Aftr she was puled from my car, Piper limped into the Clinic. For any pet owner, that would be heart breaking. I feared the worst. Was she going to require euthanasia to stop her disablng pain? Piper stayed 2 nights. They had to sedate her to examine and groom her. Put her on pain meds and ran tests. She had thyroid issues. They called the third day and suggested she go home, because she had stopped eating, would not drink, so she was not getting her meds. I was afraid I could not get her home. Had her pain diminished enough to get her in and out of the car? I drove there to see how she was, whether she could tolerate another trip. When I got there, they took me to her pen. I had hamburgers and a leash hidden in my coat. There was a sign on her pen. In big, red letters was written the word, "BITES." I wondered whether she would hate me for taking her from her home, tricking her, causing her needless pain, and abandoning her to strangers? When Piper saw me, she stood, and jumped up slightly on her hind legs. It wasn't much, but it was a big improvement. She had not done that for months. They opened the pen and asked me to put her collar and leash on. Frankly, I questioned whether she would snap at me, but it went without incident. The Vet promised to transport her hone, if she had problems with the car. I got her home. That was 2 days ago. She took her meds from me, as the vet predicted and her improvement is renarkable. I know she is not yet painfree, but she can run and jump. She is eating and drinking. Piper will be on meds the remainder of her life, but it will otherwise be a normal life. Glad to have my Piper back. Thank you, Old Town Veterinary Hospital.Read Less

We have been using Oldtown Veterinary Hospital since 1985. Their compassion level is high. They have been with us in joy (new pets), worry (sick pets), and anguish (dying pets). More than one vet has held my hand while I sobbed over a pet most people would consider trifling (pet rats). The professional standards at Oldtown are very high as well. They monitor medications carefully and treat our pets appropriately. Rest assured, I wouldn't be taking my four-footed family members to this practice for very nearly 30 years if I didn't have confidence in them.Read Less

My three cats have been going to Oldtown for several years now. I must say, I have had nothing but excellent visits each and every time. Dr. McCourt is their primary provider, and each just love her, even my most reserved kitty. One goes on a regular basis for hair cuts, and is treated almost like a rock star by all!! I've also had to go on an emergent basis, twice. Dr. McCourt was able to treat on both occasions. Not only did she take excellent care of my cats, but was also as concerned about me (as I say neither were my finest moment). Again, very impressed with Old Town staff and services!! Have recommended to many friends! Read Less