Great caring staff and the Dr truly cares about the animals. He is not like alot of the vets that money means more than your animal. Cannot recommend Dr Holt enough. If you need a vet he is the one you need to go to!! Read Less

Just moved to Boonville, NC from Houston, Tx. and I was impressed with the staff on their customer service. The vetenarian was great explaining to us everything that our dog needed and had. We will take our pet their for the next remaining years of her life. 🤗😁 Read Less

We love the work of Dr. Holt and the staff there. His services for our 4 Aussies and puppy litters once in a while has been excellent. We all know it is hard to keep vets and Dr. Holt has been very busy, but he never rushes his work with us and our dogs. Read Less

Killed my dog with Parvo; didn't tell me he was dying. This is how it unfolded: 1) took a 100% outside older dog to get neutered 2) while there, he was exposed to PARVO. I guess based upon what I know of lazy staff... sterilizing and cleaning recovery pens is marginal. How did we figure out it was PARVO and when the exposure occurred? 3) after neutering and being home a few days, he became really stiff to walk and howled in pain if his abdomen was touched anywhere. his nose also was full of crusty snot. took him back and they just say "HE HAS A COLD" 4) brought him back next day for observation as he was OBVIOUSLY not with cold 5) while he lay there dying in his kennel on the floor, alone and cold... THEY NEVER BOTHERED TO CALL ME. Guess they don't monitor the dogs in the kennel? Anyway, they confirmed it was indeed parvo at this point. I guess they didn't want to be liable since they clearly caused the dog to be exposed to parvo. So no "I'm sorry" or anything like that. And a few months later, a reminder postcard in the mail to get him vaccinated. DO NOT TAKE YOUR DOGS THERE. FULL OF DISEASE. And completely clueless/rude staff. They should stick to horses & cats I guess. Contrast this with the clinic at Pollywood... I lost another dog a few years later due to unknown issues, and the entire staff signed a sympathy card and both doctors expressed apologies at not being able to save her. Read Less

HORRIBLE!!!! Took my dog in for an ear trim... one ear is bigger than the other but they were healing great until I took her back for her rewrapping because his bandages kept coming off. Well he "cleaned them" and rebandaged them while they were wet which was obvious considering my dogs ears were soapy when the bandages came off... the staff are rude and they will fabricate charges such as I was told the trim price would include: anastetic, trim, over night stay and medication... upon pick up was told medication was not included and I would have to pay an additional amount... then at the rewrapping I was told he wanted to clean them and needed to use a mild anastetic I then asked will that cost anything he replied no then when I went to schedule my next appointment the receptionist, who acts like she is above you in every way, told me I was to pay $27 I then told her I was not paying it considering the doctor had said it was free she then puffed up and slammed things around and rolled her eyes at me. So vet work... HORRIBLE!! Communication on prices obviously doesn't happen or else the stuck up thing who scrunched up her leather bag looking face everytime I spoke to her would've known. Staff is rude as heck and acts like you are trash and like ur pet has a contractable disease by acting that they'd rather not touch them. I DO NOT BY ANY MEANS RECOMEND THIS VET!!!! WORST MOST UNPROFESSIONAL ONE IVE EVER SEEN!!!! Read Less

Terrible. Prepaid, then Performed services on pet with their own regard, without consulting the pet owner and then holds pet ransom for the cost of services you where unaware of, when you look to pick up. Unfair, uncommunicative business practices. Not to mention, they double dosed my pet with vaccines that made him Ill for almost a week and a required a vet visit at our previous vet Read Less

Horrible customer service, complete lack of communication regarding treatment. They don't inform owners of treatments rendered then demand payment, or they withhold your pet. Picked up my dog from boarding whom now has fleas and wasn't even properly cared for while in their care. Filing a complaint with the NC veterinary board Read Less

Took my daughters cat to this vet. He was choking due to a swollen gland. They treated it with antibiotics and refused to release him. Had to play games with them for 2 days and when my wife and daughter went to pick up the cat they demanded over 200 dollars for the release of the cat. They had no consent or authorization. They just kept the cat. My wife offered to pay the bill on Friday. 4 days later. We explained that we had no way to budget for this as it was not a routine visit but an unforeseen situation. By Friday the bill will exceed 400 dollars. I did check North Carolina guidelines and statues for veterinarians invoking liens on pets for the sole purpose of obtaining payment for medical treatment and discovered that North Carolina dos not permit this practice. In my mind this is theft! My Daughter suffers severe anxiety dis orders and was unable to participate in conventional education and had to be home bound school. This cat was being used as a therapy cat and my daughter is very despondent over the theft of her beloved cat. Read Less

Our rescue dog, Nigel is a happier dog since our Veterinarian, Dr.Cook, discovered he has Allergies. She suspected allergies as the main reason poor Nigel was so miserable. We did the recommended blood test--and holy cow, Nigel is like an allergy scientific project. Dr. Cook spent two hours researching food our dog could eat. A big thanks to our Vet and your staff. Our family is happier too! Read Less

My husband and I have been taking our two cats to this vet for about a year now and I cannot say enough good things. The staff is caring and sweet and always concerned about each pet as if its one of their own. Dr. Jody is the BEST. we love and absolutely recommend Yadkin Veterinary Hospital!Read Less

Couldn't ask for better place to take our pets. The Vets have always been compassionate with their patients' care; as well as friendly, caring, and extremely helpful with us as their owners. Thanks Dr. Holtz and Dr. Harkley for your wonderful care and great personal care of us all.Read Less

The absolute best vet I've ever been taken my pets to. We've done everything from regular checkups to surgery and have always had the best of care. Highly professional, friendly, and reasonably priced! Read Less