Fargo is so lucky to have a team of wonderful, caring and competent vet staff looking after their animals!!!! We brought our Kiara in after complications from another surgery done by a different vet hospital in Fargo and Red River assured us that our kitty was going to be well looked after. She was! They sent us photos of Kiara all throughout the night and text message updates and called us as soon as they had an update. They really went beyond the call of duty and I'm so happy we decided to take our kitty here. It's expensive, and there are long waits but it's honestly so worth it. Read Less

It's $119 to just walk in the door, but it's an EMERGENCY vet. Human or animal, ERs always cost more. The care was great. The doctor was very kind and interacted with our very nervous and elderly dog even as he was talking to us. It showed he really cared about how he treated our pet. Also, they offered some.other tests (blood work) but said it wasn't necessary if we were comfortable with the treatment he suggested. The didn't just do it to get more money. We really appreciated that. Read Less

These people are amazing. They saved my dogs life !! Very competent care and I can not thank them enough. I carried a limp 80 pound dog in there, and four days later he walked out healthy. I am forever grateful for this great staff who treated us with compassion and reassurance that they would do everything for Milo that they could. This is definately the place to bring a very sick dog. Read Less

I am SO GRATEFUL for the service and care that they provided for my fur baby yesterday. I called in advance that were were arriving and they were waiting for us.They were quick and showed great care ..They saved her life. They are angels and I cant say THANK YOU enough Read Less

We have a small Yorkie-Poodle mix that loves to try to eat everything he can. One day he swallowed a squeaker. We didn’t think he would be able to pass it, so to the emergency vet we went. The staff was extremely kind, and when the x-rays didn’t show anything conclusive, the doctor gave me instructions on what to do to come back and worked with me on every financial front he could. We aren’t from the Fargo area, so we don’t get to take our vets here very often. Plus I would hope that we wouldn’t need to bring them to emergency room, anyway! But if you have to head in somewhere, I found this place to be an excellent option. Read Less

Brought our kitten in for a wound on his neck. They were very friendly, knowledgeable, and understanding about us not having a huge amount of funds. The whole process was pretty quick and they answered all of our questions. The vet was also very detailed in explaining what was wrong! Over all good expierence! Read Less

We had to put our old kitty down. It was a very tough day. The clinic staff made us feel welcome. They were thoughtful, caring and sensitive. They made sure our kitty and we felt comfortable with the entire process. The kindness and care that we received filled our hearts with warmth. They also sent us the nicest sympathy card afterwards. Thank you to everyone who helped us. Read Less

I realize I should've explained more, I was just too devastated at the time. I was 8 months pregnant, my cat of 9 years had suddenly started urinating on everything. After a little while, he'd started peeing blood and meowing in pain. Money was extremely tight because I'd just moved from another state, found out I was pregnant, and we'd had to replace my car's alternator. Finally, my poor cat's cries of pain were just too much. At 3am, we brought him here to try and get any sort of help. At this point, he was leaving drops of bloody urine everywhere. I had to hold a tissue to his crotch or follow him around with tissues. We had no money, maybe a couple of dollars, but that was it. Vet saw us without copay, so there's that, but he didn't really look at my cat. We told him the issue, he saw that my cat was bleeding and said he would need surgery for $2000. That the problem would just come back later since there was no cure. We decided we'd have to put him down so would no longer suffer. They wanted $200, again, we had no money. The only option they gave was to surrender him to the place and they'd put him down later. I asked if I could at least have his body back, but no, once I surrendered him, he was no longer mine. We were powerless, we couldn't borrow money, couldn't do payments or pay later, no amount of begging mattered. Just, "Oh, no money? That's too bad. Sign these and give your cat to the receptionist on your way out." This cat had been such a great friend to me for years. Always cuddled up to me no matter where I was laying or sitting. Animals aren't just pets and are very close family members to many. It is devastating to lose them. It seems those working at that time have forgotten that. If we had had money at the time, we would've spent it to at least be there in his final moments! I honestly debated hanging out for the next few days to wait for them to dump the dead bodies of pets into their dumpsters...I know that's what some clinics do with them. Whether they do or not, I don't know. Absolutely no sympathy here. They only want your money, they couldn't care less if your pet dies. Read Less

I brought my cat in with cold symptoms that appeared to be turning into a bacterial infection. He had seemed ok earlier in the day but suddenly worsened at night. We had another cat who needed to go to the vet several days previous, and we had taken him to Casselton where he was given an injection of antibiotics which helped immediately. At Red River Emergency, however, they expected me to go home at 3 am with both pills and liquid medication to give him. Until I asked, they weren't even going to show me how or make sure he got a first dose despite them assuring me that he was, "very sick." I could never have administered that medication by myself. I could barely do it the next day with help. In addition, they didn't tell me that one of the meds could upset his stomach. He spent 20 minutes retching after every dose and my affectionate, loving cat won't come near me because he's been traumatized by me trying to medicate him. I'm not even mad about the charge, but I was not happy about the service or the way we were treated. Read Less

My cousins dog was hit by a truck. Brought to the vet with broken leg possible hip and internal bleeding. They quoted around $5000 for surgery. The vet refused to put her down because she is young so he had to sign her over to them so they can do surgery and put her up for adoption. BUT they will not tell us anything.. if she had to be put down.. made it through surgery.. adopted to a good family.. nothing. So absolutely no closure on the situation. Makes me sick they do that to people! DO NOT BRING YOUR PETS HERE!!! Read Less

Blown away with the professionalism. Quick diagnosis, caring front desk, extremely knowledgeable doctor. Gave us $1000 worth of advice and info, for only the $109 fee, which is a drop in the bucket for piece of mind. We had a great experience with a very trying evening with our dog. Thank you Read Less

Last week we had to make the tough decision to put our black lab down. From the moment we walked into the clinic until the time we left we were treated with respect and compassion. Thanks to Dr. Kaufman for taking the time to explain everything and making us feel better about the decision we made. Thanks for letting us spend as much time with Murphy as we needed and giving us the peace of mind to know that she was to be taken good care of afterwards. Thanks to the whole staff for what you do for our 4 legged family members. Read Less

This review is somewhat delayed, but will hopefully help someone else in a similar situation. Last August my 5 year old dog, who was very active and ran 6 miles everyday with me, became extremely tired. He could no longer run with me, became too exhausted to walk outside to go to the bathroom, and finally one morning was unable to walk. All of his legs were locked up, and he was unable to move. I loaded him by hand and brought him to Red River Animal Emergency. He was seen by Dr Ben Stegman. Almost immediately he seemed irritated that I was there, probably because my dog wasn't missing a limb or bleeding. I told him I suspected lymes disease because of where I live. Dr Stegman said it's definitely not lymes, and insisted my dog is fat and out of shape! I was so irritated. I asked if he'd test for lymes, since at this point I've already spent several hundred dollars just to walk through the door. He said he personally wouldn't if it were his dog. I chose to. Low and behold, he was positive for lymes! Dr Stegman was ready to kick us out the door with a weight loss plan instead of the proper medication needed for lymes. Which, by the way, was over $750 all said and done. Long story short, I'd never go here unless it's your absolute last option. If Dr Stegman sees your pet, I'd highly recommend requesting someone else. Someone else who cares about you and your pet. Read Less

The receptionists were pretty cold but the people who looked at my dog were very nice. I am absolutely flabbergasted at the $109 fee that you have to consent to pay before they see your pet! It really makes me wonder if they are concerned with the well being of animals or the money. I'm happy with the care my dog received, but am shocked at the fee. Read Less

I want to thank the staff for the all the help and kindness they gave our family on Sunday morning . Our black lab stated having trouble walking up stairs and was whimpering when he did, as the night and next day he only got worse and by Sunday morning could not walk or stand . I called them as we were leaving the house and they had a stretcher waiting for us took him right in and kept us informed. We had a few options and new that it would be hard but for him maybe not to be able to walk again was not the way to live his life , we chose to put him down the staff was so caring and compassionate and let us say goodbye as long as we needed. Thank you for all your help , Dr Stedman, Amy ,Amber and Mark. The Underdahls. Read Less

We brought our cat in bc his kidneys were shutting down and ended up having to put him to sleep. Of course you have to pay for everything right then. So we paid with a credit card. Well it now has been over 2 years and they sent us a bill for $58.71. Really over 2 years later you send a bill and expect payment. Sorry but you could of sent a bill the next month or even a few months later. At this point they should just eat the bill because it is their mistake. Read Less

We brought our dogs Flash and Nova into the ER at the beginning of October after a tiff they had. One dog broke his front canine and the other had a small puncture wound on the side of her face by her eye. The vet played around with Flash a bit and the remaining piece fell out on its own. Nova was brought into the back to be clipped down and have the puncture wound flushed out. They said her bump was just swelling. They sent us out with pain killers and antibiotics after the usual overpriced visit. My boyfriend suggested that Flashs' tooth was lodged in the wound. The vet basically laughed about it saying the possibility was slim to none since the teeth have so much bacteria that her face would have pushed it out right away. Well just this evening (November 22nd), after her skin healed over the wound, Flashs' tooth started poking out until we were able to pull it out of her face. The broken tooth was half an inch in length! Not sure if it was laziness or ignorance but either way this was NOT an okay thing to overlook. We even brought them to their regular vet (FM Animal Hospital) where they also refused to believe that our poor Nova had a tooth stuck in her face. Read Less

Last night I lost my puppy while visiting Red River. He had eaten a lot of rat poison on the farm - even thought it was well hidden and covered. We ran him in and he went into cardiac arrest while on their table - twice. I am so thankful for staff who communicated well with us and explained everything they had done to save Abe. The lady who came out with a box had drawn his name with a heart and clearly been crying. I am so touched by their kindness. Thank you. Read Less

Kind and caring staff. Vet Eric was compassionate with my pet and staff was impressive. My 14 year old cat was at the end of his life, and they have a room set aside for people to say goodbye to their pets. Read Less

I came home and my cat was not breathing well at all - I'm talking she couldn't even move. So I called and they said to bring her in immediately. They took her the second I walked in and explained to me that I had to pay upfront - just like any emergency service - and that I would be refunded any money that they did not use. They just have to make sure they can cover their own costs. Totally understandable, but not cheap. The environment is very calming for a distressed pet owner, and all the staff are so friendly and don't judge you for being a crying wreck in their lobby. Dr. Eric Kaufman came out periodically and told me what they were doing to my kitty and how she was and was SO comforting. And I was a wreck, so props to him. Then after some xrays, he took me back to an exam room and explained everything to me point blank and actually, he offered explanations to problems she's been having for over a year that I just thought were behaviors. He emailed me some information about my cat's condition and made sure that I understood what was happening with her. He kept her a few hours for observation and in the oxygen kennel, but let me see her before I left. I honestly could not have gone anywhere better than here and I am so thankful to all the staff that was working tonight. They were so calm and professional through everything. Read Less

Took four hours to get in/out on Sat. night (April 25) with no explanation why, and after I was told it'd take "moments" to do an ultrasound on Rusty. I didn't know they'd already gone ahead to do the catheter, let alone was I updated on progress, though I'd verbally consented to the catheter, should it be needed. This clinic treated me very badly over payment, despite me doing everything to work with them, I told them off and they tried to blame me. Rusty and I don't want to go back, though they did treat him and it appears he's going to be okay. But I just looked into taking them to Casselton Veterinary next time, about which I've heard excellent things. I hadn't known they had a 24 hour service. I will write more later, if I can be sure YP won't lose my review this time. I just wrote a long, steaming one, only to see it get lost by a technological problem. Read Less