My parents have gone to sigler for over 30 years I believe. when I moved to the area I decided to take my new dog there as a puppy. I was happy with the treatment and visits that I did have while she was a puppy. After her last puppy shot I was told I wouldn’t need an update for a year. After that visit I had ordered sentinel online for flea and heart worm prevention. This prescription Requires a Dr. approval for it to be filled. They had no problem with authorizing the filling of the prescription and only change the weight of the prescription to accommodate what the dog would weigh six months later. Now fast forward six months and I go to refill the prescription online, but this time was told I had to call the veterinarian office to discuss why they would not approve the prescription. After calling into the office I was told that since they no longer sell that medicine at this location they would not authorize a prescription for me. So I wanted to make sure I understood the lady on the phone correctly i repeated, “ since your don’t sell it I can’t get authorization to continue using it “? She replied yes because we don’t sell it we will not authorize that prescription. I have used sentinel for the past eight years With this dog in my previous dog. Now I am being told I can no longer use it because they don’t sell it. Now I am being told I can no longer use it because they don’t sell it. My last vet didn’t sell it either but would always authorize it. At that point I told the lady on the phone or I guess maybe I should look into getting a different vet, with no response or apology she just hung the phone up on me. I am saddened by this because I wanted to take my dog to this location based off the experience of what my parents had. Unfortunately it seems as if they are not willing to help provide prescriptions to someone from medication that they have been using previously, just because they don’t sell it. Read Less

The doctors have always been amazing here at Sigler’s and I was disappointed when Dr. Eve left last year, but I have to say Dr. Vicky Grumman is a star and an amazing addition to the team! I’m pretty sure she’s wishing (or should be) I hadnt walked through the doors with all of the issues with my dog and in hindsight now with me because of the dog and yet she continues to try to figure out ways to help. She’s gone above and beyond to help this poor pup that I rescued from a really bad situation. I just want to publicly say, thank you for everything you do! Sigler Animal Hospital and Akron Firestone Park families pets are lucky to have someone like you to take care of them. Thank you to everyone at Sigler’s for all you do. Jackie & Rob Fuller and Meeps, Benny & Storm too Read Less

My parents and I have brought our pets to Sigler’s Animal Hospital for 10+ years. We have had little to no issues with them in the past. I recently had an experience that was so traumatic that we will not be returning. I have thought about blasting the terrible series of events on the internet. I decided, in spite of how angry I am, I would share the event that stuck out the most. After a misdiagnosis, complications during/after surgery, and being kept in the dark regarding his recovery, I was told that my was dog dying. I went to the hospital to say goodbye to my best friend. I was laying on the ground hugging him and right before the vet put the medicine through the IV, the vet tech approached me and said, “Just so you know, you will owe $700 that we need to collect now.” I shockingly asked, “Can you just bill me? I was told my dog was dying and I should get here ASAP and I left my card at my house.” She proceeded to say, “You can call us when you get home with the credit card number.” I work in a children’s ICU and I have encountered many sad and devastating things. An action like this is never okay. For as “reasonably priced” as this place is, I will forever be paying for that insensitive action as my last memory with my dog. Read Less