The doctors and staff here always spend time with us answering questions and helping us through whatever we're facing with our pets. They are knowledgeable and friendly, sure, but more than that, they genuinely care about what's best for the animals and the families they care for. Read Less

My cat was dying I called, and they said to bring him in. I arrived 5 minutes after closing since that was the time of day my cat was having trouble. They said the doctor had a diner to go to, and had already left. The staff I talked to suggested I go to the emergency vet in Toledo, which is what I ended up doing for a nice surcharge. They then left me in the parking lot holding my dying cat. Would not recommend. Read Less

Amazing vet!... I brought in my 10 year old dog on an emergency situation in the middle of a level 1 snow emergency. The vet didn't hesitate to come in (it was a very late call)! I have brought my animals here for 10 years now, and Dr Martin has been there for 3 old age/death moments... He's respectful and understanding... Willing to do whatever it takes to save your friend and, if not possible, at least show them compassion and respect that you'd want them to have Read Less

Love the staff and care my animals receive. I moved out of the area for a few years but when i came back I knew where to go. It's about a 30 min drive but it's worth it. They even have 24hr emergency line so you do not have to go to an animal at. Read Less

I am really sad because my dog died on may 12th 2017 because the surgeons didn't know where the tumor was. They thought it was in the spleen but they thought wrong. Sorry but the surgeons should have done something about it. Read Less

Last October 2016 Dr. Martin treated my two ferral cats with caring compassion. They were gravely ill and he helped me with medication for both and surgery on one of the cats. They both recovered and I was very scared, but Dr. Martin eased my mind and encouraged me not to give up on them. I am so glad my friend Debby referred me to him. Thank you so much Dr. Martin and your wonderful staff. Read Less

I have brought my dogs here for almost 10 years, and I couldn't be happier with their service. They look out for the animals best interest and they're honest. I have several family members and friends who go here as well and they love it. Highly recommend! Read Less

I recently switched my dogs to this practice and have had nothing but great experiences. Dr. Ketner is kind, patient and explains everything thoroughly. Their prices are very reasonable and they have fit us in the same day when needed. I had family visiting from out of state over the Christmas holiday and they even saw my sister in law's dog when he had an eye injury, which saved us a trip to the emergency vet hospital in Toledo. I see negative reviews about the office staff but this has not been my experience at all. So glad our dogs are in their care! Read Less

I've worked most closely with Dr. Martin (although Dr. Kettner is a wonderful vet too) over the past 20 years. His gentle demeanor (with both animals and humans), concern for not just the animals (although that most certainly takes priority), and concern for how his clients is amazing. He's always very concerned about how a client is handling any news they've gotten, and tries to help them work through it. (Once he actually pulled a chair up to and let me sleep beside the cage of a pet who'd undergone a very difficult - eventually life-ending - surgery, to comfort both myself and the pet). And he's also always concerned that you, as a client, know what you need to know before leaving the office. And an added bonus? (although not why we go there by any means) - - they're inexpensive. Yes, they're probably considered, to an extent, a "small country vet"€.but they're very well-informed. and are very willing to look into any means you'd like to help your animal feel better. Bottom line - despite being a 35 minute drive now after we moved to Toledo, I'll never take my animals anywhere other than Midway. Read Less