Any cause to visit an emergency pet clinic can be a trying event. However, I was very pleased and comfortable with this facility. From the time I initially contacted them by phone, they were very prof... Read More
Any cause to visit an emergency pet clinic can be a trying event. However, I was very pleased and comfortable with this facility. From the time I initially contacted them by phone, they were very professional, kind, and sincere. It was a very busy night and one can expect delays. However, I knew in my own mind, my dog Murphy was beyond any chance of recovery, so the wait was acceptable. Pets with a slight chance of recovery need attention first. The girls at the front desk were very accommodating, answered all of my questions, informed me of my options, and served me with respect and kindness. I would like to mention a young lady that was extra kind to me and showed true compassion and her love of animals at this most heartbreaking time. Her name was Danielle and worked as a technician. She was so sweet. Many comments that have rated this facility are of a negative nature, pointing towards attitude, caring and overpricing. I don't understand the mentality of some of these individuals that write such comments, other than mean attitudes and hatred in their time of sadness. Every pet owner wishes to take their buddy to their own vet, but this is not always possible. I am just thankful that this facility is nearby and available. I would highly recommend them in a time of need. Give your pets a big hug today while they are still with you! Read Less