Banfield Pet Hospital
Cincinnati, Ohio
General Info
Throughout the year pet owners in Cincinnati seek dependable advice from Banfield Pet Hospital for managing new symptoms and routine healthcare needs. A diverse array of clients book appointments for yearly check-ups alongside vaccination updates and assessments related to lifestyle modifications or persistent health issues. A range of subjects such as dietary questions post-operative care parasite control and subtle behavior shifts that may point to emerging health issues commonly arise. The clinic conducts specialized condition assessments for issues like itchy skin, food sensitivity, unexplained weight gain, and musculoskeletal discomfort. Diagnostic clarity emerges through bloodwork fecal tests urinalysis and hands-on exams which enable the creation of care plans tailored to each pet’s biological needs environmental conditions and age bracket. Follow-up support may include medication management dental cleaning schedules or mobility-friendly adjustments to daily routines. The majority of pet owners schedule multiple visits throughout the year to modify dietary plans while checking energy levels and evaluating the effectiveness of long-term medications. Veterinarians maintain intricate records that facilitate communication across numerous visits and healthcare providers. Banfield Pet Hospital designs each care plan to fit seamlessly into the everyday routines of Cincinnati families. The clinic's adaptable timelines combined with defined next steps enable pet owners to maintain proactive wellness care while reducing stress and uncertainty. Through intricate developmental processes emerges a dynamically aware methodology that assists Ohio's animal populations at every life stage.
Services
Dental Care
Microchipping
Vaccinations
Reviews
Ellen Kenrich
22 Jun 2018
REPORT
If I could give 0 stars I would. We pay $40 a month and when we moved and took our dog to a different location to get his trifexis refilled...they wouldn't give us the medicine because their vets have...
If I could give 0 stars I would. We pay $40 a month and when we moved and took our dog to a different location to get his trifexis refilled...they wouldn't give us the medicine because their vets haven't "met" our dog yet. Even though they can access his complete records on their system. Absolutely awful it will never make any sense to me. Why call yourself a vet and take $40 of my money each month to refuse flea treatment to my pet?
Marsha Hopper
10 Feb 2018
REPORT
Dr.Midkiff and staff were wonderful. I would recommend to anyone with pets
Very caring and knowledgeable
Rory Poynter
12 Dec 2017
REPORT
The quality of this place has gone down significantly for some reason. I have been going to this location for 2+ years and had the banfield plan for all 3 of my dogs. I have had two bad incidents wi...
The quality of this place has gone down significantly for some reason. I have been going to this location for 2+ years and had the banfield plan for all 3 of my dogs. I have had two bad incidents with this location that caused me to cancel my plans and seek other veterinary care.
1) My dog, Taco, has recurring UTIs. We took her in for an ultrasound and they had to shave her belly. When we picked her up, we were told 'she has some razor burn'. I didn't think much of it until I got home and saw it was NOT razor burn. It was actual razor cuts. When I called to complain, I was basically dismissed by whoever it was that I spoke to just saying it was likely razor burn that I could bring her back in and they would check it out. It seemed to be healing ok and I was just mad at being treated that way so I canceled the appt to go back in and just let it go. I later received an apology from a vet and felt satisfied that the issue was resolved.
2) I recently adopted my 3rd dog, an australian shepherd puppy named Sammie. We took her to Banfield per the instruction of our breeder to have her vet checked within 72 hours of getting her. Everything went ok with the appt, except they gave us this drug called Simparica for fleas. I am an extra paranoid person (which in this case, is good) so I googled this drug and there are two issues with it. This is a sister drug to Bravecto which has killed/caused terrible reactions to some dogs who have taken it. This drug is also not recommended for dogs under 6 months of age - my puppy is 8-9 weeks old. I called Banfield and told them about the issues I had with giving her this pill. The receptionist talked to a 'VA' (guessing that is short for a vet?) who said 'it says 6 months on the package but it's ok for 8 weeks and up'. I said I was still not comfortable giving it to her at which point I was told that 'that's your prerogative' and to talk to a vet at my next appt on Sunday of this week.
I decided this was the last straw for me. I have called Banfield and paid to have Sammie's plan canceled (after just starting it on Saturday) and have made Tacos/Violet's plans non-renewed in Jan/Feb of 2018. We will NOT be returning to this location before our plan is up with our two other dogs - we will instead try the Milford, OH location to see if the care is any better. I wish I had more positive things to say about this location but I feel like the last few months I have noticed the care going downhill and chose to turn a blind eye until these two big situations stuck out at me. Please do not take your pets to Banfield - search for another vet in this area who will provide a higher level of care!!!
Owen Poynter
12 Dec 2017
REPORT
The quality of this place has gone down significantly for some reason. I have been going to this location for 2+ years and had the banfield plan for all 3 of my dogs. I have had two bad incidents wi...
The quality of this place has gone down significantly for some reason. I have been going to this location for 2+ years and had the banfield plan for all 3 of my dogs. I have had two bad incidents with this location that caused me to cancel my plans and seek other veterinary care.
1) My dog, Taco, has recurring UTIs. We took her in for an ultrasound and they had to shave her belly. When we picked her up, we were told 'she has some razor burn'. I didn't think much of it until I got home and saw it was NOT razor burn. It was actual razor cuts. When I called to complain, I was basically dismissed by whoever it was that I spoke to just saying it was likely razor burn that I could bring her back in and they would check it out. It seemed to be healing ok and I was just mad at being treated that way so I canceled the appt to go back in and just let it go. I later received an apology from a vet and felt satisfied that the issue was resolved.
2) I recently adopted my 3rd dog, an australian shepherd puppy named Sammie. We took her to Banfield per the instruction of our breeder to have her vet checked within 72 hours of getting her. Everything went ok with the appt, except they gave us this drug called Simparica for fleas. I am an extra paranoid person (which in this case, is good) so I googled this drug and there are two issues with it. This is a sister drug to Bravecto which has killed/caused terrible reactions to some dogs who have taken it. This drug is also not recommended for dogs under 6 months of age - my puppy is 8-9 weeks old. I called Banfield and told them about the issues I had with giving her this pill. The receptionist talked to a 'VA' (guessing that is short for a vet?) who said 'it says 6 months on the package but it's ok for 8 weeks and up'. I said I was still not comfortable giving it to her at which point I was told that 'that's your prerogative' and to talk to a vet at my next appt on Sunday of this week.
I decided this was the last straw for me. I have called Banfield and paid to have Sammie's plan canceled (after just starting it on Saturday) and have made Tacos/Violet's plans non-renewed in Jan/Feb of 2018. We will NOT be returning to this location before our plan is up with our two other dogs - we will instead try the Milford, OH location to see if the care is any better. I wish I had more positive things to say about this location but I feel like the last few months I have noticed the care going downhill and chose to turn a blind eye until these two big situations stuck out at me. Please do not take your pets to Banfield - search for another vet in this area who will provide a higher level of care!!!
Laura Sebastian
5 Aug 2017
REPORT
Excellent service, truly cares about animal's well-being and financial strains. Very very pleased in Vet Tech, Cassie and Veterinarian Dr. Midkiff. Would recommend to anyone looking for a vet. We had ...
Excellent service, truly cares about animal's well-being and financial strains. Very very pleased in Vet Tech, Cassie and Veterinarian Dr. Midkiff. Would recommend to anyone looking for a vet. We had a rough day today with our dog, but they made it all run smoothly.
Laura S.
4 Aug 2017
REPORT
Wow!! What a pleasant experience today. I was very nervous to bring my dog, Yoshi into the vet today for two reasons: 1) he is an older dog and hasn't seen a vet in several years and we were worried a...
Wow!! What a pleasant experience today. I was very nervous to bring my dog, Yoshi into the vet today for two reasons: 1) he is an older dog and hasn't seen a vet in several years and we were worried about the laundry list of things that might be wrong with him as well as the possibility of him being hurt beyond repair due to his age and 2) we budgeted exactly what we needed for the week and didn't have tons of room to spare. However, both worries were alleviated thanks to your vet tech and veterinarian, Cassie and Dr. Midkiff at the Eastage Banfield. Honestly, they were more than I could have hoped for. I told them all of my concerns and they both went above and beyond in all aspects of the visit. They were loving and caring towards Yoshi, found out the problem and assisted in the best way to pay for it. Also, thankfully, Yoshi was okay, and it was not as colossal of an issue as I had originally thought. It is so incredibly refreshing to know that there are employees of a company who do not want to monetarily gouge us and are just out for the well-being of my dog and my family. So, thank you to whomever hired Cassie and Dr. Midkiff and because of their goodwill, they now have lifetime customers with my family and anyone who ever asks me, "where should I take my dog/cat?"
Sydney Baxter
9 Apr 2017
REPORT
I have eight cats and have been to this location many times. The staff is caring, the vets are knowledgeable and they have worked with me to find cost-effective treatments when needed. The monthly p...
I have eight cats and have been to this location many times. The staff is caring, the vets are knowledgeable and they have worked with me to find cost-effective treatments when needed. The monthly payment plan is great for the first year!
Sydney B.
9 Apr 2017
REPORT
I have eight cats and have been to this location many times. The staff is caring, the vets are knowledgeable and they have worked with me to find cost-effective treatments when needed. The monthly p...
I have eight cats and have been to this location many times. The staff is caring, the vets are knowledgeable and they have worked with me to find cost-effective treatments when needed. The monthly payment plan is great for the first year!
Donald Shewmake
13 Oct 2016
REPORT
I have the insurance for both my cat and dog. Just like any insurance it may seem that it is not worth it if you do not have to use it for things other than routine services. However, my dog/Dixie h...
I have the insurance for both my cat and dog. Just like any insurance it may seem that it is not worth it if you do not have to use it for things other than routine services. However, my dog/Dixie has had to have several different surgeries, and I have saved a lot of money with the insurance. My animals are part of my family, especially to my children.
It is hard to take your four-legged family member to someone and have him or her tell you that they need an expensive surgery. You have to trust the person telling you this. I do not think that this facility is the cheapest out there but they do provide quality care. I will be making payments for a while, but my animals are healthy and happy.
Ann H
5 Oct 2016
REPORT
We have always had great experiences at this office! The staff is always caring and Dr. Holbrook is very knowledgeable and always takes great care of our two dogs.
Amber Schmidt
26 Aug 2016
REPORT
Last week I had to take my 7 month Blue Nose Pitbull in for what I thought was a UTI. I called the night before saying I would be bringing her and to call me if there were any issues. I received a cal...
Last week I had to take my 7 month Blue Nose Pitbull in for what I thought was a UTI. I called the night before saying I would be bringing her and to call me if there were any issues. I received a call first thing the next morning telling me they were able to take her, no problem. When I arrived I was greeted immediately and was helped right away. I signed my puppy, Baby, up for the Wellness Plan as I had done previously with two of my other dogs. One of the vets came out and immediately greeted me and Baby as she walked past us (we were still in the paperwork process). They took Baby back and immediately I heard the friendly staff welcoming Baby which made me smile as I left for work. Not long after I arrived at work Dr. Kriebel called to inform me that Baby was extremely sick and needed emergency surgery. I immediately left work to go discuss what options Baby had. Dr. Kriebel immediately met with me, explained in great detail not only what was wrong with my puppy, but what course of action they needed to take. During the surgery it was discovered that Baby was born with a congenital abnormality and unfortunately nothing could be done. Dr. Kriebel explained the options that my husband and I had and we made the decision to put Baby to rest while she was under the anthesia. Dr. Kriebel and the entire staff was so compassionate, apologetic, and patient with me as I cried and asked questions. Dr. Kriebel again reached out later in the evening to tell me how sorry she was and how sweet Baby was. Today, a week later I received a hand written sympathy card from the staff of Banfield sending their deepest sympathies. I have never before been lucky enough to have such a compassionate company as Banfield. I was already a loyal customer with three of my older fur babies, but I will continue to sing their praises every day!!!! They are truly a wonderful company that has so much compassion for my furry family members. I am BEYOND impressed. Thank you sincerely to the staff of Banfield! Sincerely, Mrs Morris
Adam Muddiman
22 May 2016
REPORT
While I think the vet techs and vets are good at what they do, the underlying banfield service is terrible. I will save more money by going to a regular vet, not paying a monthly fee. The service cove...
While I think the vet techs and vets are good at what they do, the underlying banfield service is terrible. I will save more money by going to a regular vet, not paying a monthly fee. The service covers very little, I pay $55/month, which increased from the original $32/month without warning. I can get check ups and negotiate a dental cleaning with my local vet for a fraction of the price I pay at banfield, flea meds included. And you are forced to stay with them for an entire year, or "pay your way out of the years contract". Needless to say I won't be renewing. Perhaps if they had a 24hour vet, it would be worthwhile. Our dog ended up with an emergency situation and our "pet insurance" did nothing to help us except offer a 15% discount (which was nothing in comparison to the bill). Emergencies are what I want covered, it was an oversight on my part.
Kimberly Bauman
14 Nov 2014
REPORT
DO NOT USE their memberships. We signed up for the puppy membership a year ago thinking it would help save us money. They charged us twice in the first month and it took many long phone calls and visi...
DO NOT USE their memberships. We signed up for the puppy membership a year ago thinking it would help save us money. They charged us twice in the first month and it took many long phone calls and visits to the office to get it straightened out. We switched to another office in our area after feeling like the staff at the first office was completely incompetent. At the new office, we would wait easily an hour plus in the waiting room to see a vet for less than five minutes. I figured we would stick it out and switch to a different vet when the plan was up in a year. Well a few weeks ago they said we were scheduled for her last puppy check up. After sitting and waiting for quite some time, we were told they were giving her multiple shots some of which were not due for another month. Shots that we would not have given except we thought it was part of her puppy plan. On our way out we were told we owed nothing, so we thought everything was covered as her last visit on her puppy plan. A couple of weeks later a $25 charge showed up on our bank account. We called to find out why we were being charged and were told the puppy planned had rolled over into an adult plan WIHTOUT ANY NOTIFICATION and that it was written into the contract that they did not have to notify you. When we indicated we did not want the adult plan and wanted to cancel, we were told we would then owe the balance of our last visit which was somewhere around $300. Or we could stay on the adult plan for the next 10 months and pay $250 over the course of those months. Basically we are locked into staying on their plan for another year. Three phones calls later with no apology or attempt to fix their broken system. I went to Banfield for their convenient hours, but I will take vacation days to take my dogs somewhere else in the future after the experiences we have had there the past year.
Kristin G.
9 Dec 2013
REPORT
I went to the PetSmart in search of help for my crazy anxious rescue dog problem and walked straight to the vet counter. I just said that I had a question and immediately the vet ( blonde and pregnant...
I went to the PetSmart in search of help for my crazy anxious rescue dog problem and walked straight to the vet counter. I just said that I had a question and immediately the vet ( blonde and pregnant) came out to help. I explained my doggy issues and without hesitation she kindly offered to help me find what she would suggest in PetSmart. She was very friendly and had great suggestions while spending about 20 min showing and explaining all her ideas. She made all my stress about my doggy problems melt away. This was the best experience that I have ever had at a animal store feeling like I had a personal vet with all the answers!
Shannon D.
26 Oct 2013
REPORT
Overall, we were pretty satisfied with our service today at Banfield Pet Hospital. We really appreciated the fact that they have pet wellness programs that allow you to break up the yearly pet care in...
Overall, we were pretty satisfied with our service today at Banfield Pet Hospital. We really appreciated the fact that they have pet wellness programs that allow you to break up the yearly pet care into affordable monthly payments. They are also open on the weekend, which is VERY nice for people who have very busy week day work schedule. The staff was friendly and knowledgeable, but we were a little put off that they seemed to be nervous by out cat's anxiety and defensive behavior. You would think that would be a very common problem they deal with, but it must be less common than we think. I plan on reviewing again after our young cat is spayed and our older cat receives his yearly shots.
Carrie L.
6 Mar 2011
REPORT
I adopted a puppy from Petsmart in January and received a $30 off coupon to Banfield. I wanted to have him "checked out" before I adopted him and they were great! I felt guilty about not going to my...
I adopted a puppy from Petsmart in January and received a $30 off coupon to Banfield. I wanted to have him "checked out" before I adopted him and they were great! I felt guilty about not going to my normal vet but with the coupon I couldn't resist. Just this weekend (three months later) I thought my dog had ringworm (yes I'm a new "mom"). My vet wasn't open and I called Banfield at Eastgate. They got me in right away. The vet looked at my guy and happily informed me he didn't have ringworm...he has "dirty mouth" (food gets caught in the extra folds of skin on his lower jaw and it gets irritated). HAPPY DAYS!!! They showed me what to do and all is well. The vet then checked him out completely and gave him a clean bill of health. Made me feel good since I'm new to the puppy world. They only charged me for the office visit. I'm thinking I'm going back there for normal check-ups. Oh and they also offer packages for your dog(s) and/or cat(s) that are discounted rates for normal check-ups/blood tests etc. I'm considering getting one of them. I highly recommend them.
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FAQs
Where is Banfield Pet Hospital located?
Banfield Pet Hospital is located at 650 Eastgate S Dr, Cincinnati, Ohio 45245. It's easily accessible to pet owners in the Cincinnati area and surrounding communities.
What time does Banfield Pet Hospital open and close each day?
Banfield Pet Hospital is open Monday 08:00 AM - 18:00 PM, Tuesday 08:00 AM - 18:00 PM, Wednesday 08:00 AM - 18:00 PM, Thursday 08:00 AM - 18:00 PM, Friday 08:00 AM - 18:00 PM. On Saturdays, it's open 08:00 AM to 18:00 PM. They are closed on Sundays.
Is Banfield Pet Hospital open on Saturdays?
Yes, Banfield Pet Hospital is open on Saturdays. Their Saturday hours are 08:00AM to 18:00 PM.
Is Banfield Pet Hospital open on Sundays?
No, Banfield Pet Hospital is closed on Sundays. They operate Monday through Saturday, serving pet owners during the week and on Saturday.
How can I book an appointment at Banfield Pet Hospital?
You can book an appointment online with Banfield Pet Hospital via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Banfield Pet Hospital offer?
Banfield Pet Hospital in Cincinnati offers a range of veterinary services, including Dental Care, Microchipping, Vaccinations. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Banfield Pet Hospital offer vaccinations for pets?
Yes, Banfield Pet Hospital provides pet vaccination services. They offer core vaccinations for dogs and cats (like rabies, distemper, parvovirus, etc.) as well as any recommended booster shots. You can schedule your pet's vaccines during normal appointment hours at their Cincinnati clinic.
Does Banfield Pet Hospital offer pet dental care?
Absolutely. Banfield Pet Hospital offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Can Banfield Pet Hospital microchip my pet?
Yes, Banfield Pet Hospital offers pet microchipping. Microchips help identify your pet if they ever get lost. The procedure is quick and can be done during a regular appointment.
Business Hours
Monday
Mon
8:00 AM – 6:00 PM
Tuesday
Tue
8:00 AM – 6:00 PM
Wednesday
Wed
8:00 AM – 6:00 PM
Thursday
Thu
8:00 AM – 6:00 PM
Friday
Fri
8:00 AM – 6:00 PM
Saturday
Sat
8:00 AM – 6:00 PM
Popular Hours
6a
12p
6p
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No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
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Banfield Pet Hospital
Cincinnati, Ohio
General Info
Throughout the year pet owners in Cincinnati seek dependable advice from Banfield Pet Hospital for managing new symptoms and routine healthcare needs. A diverse array of clients book appointments for yearly check-ups alongside vaccination updates and assessments related to lifestyle modifications or persistent health issues. A range of subjects such as dietary questions post-operative care parasite control and subtle behavior shifts that may point to emerging health issues commonly arise. The clinic conducts specialized condition assessments for issues like itchy skin, food sensitivity, unexplained weight gain, and musculoskeletal discomfort. Diagnostic clarity emerges through bloodwork fecal tests urinalysis and hands-on exams which enable the creation of care plans tailored to each pet’s biological needs environmental conditions and age bracket. Follow-up support may include medication management dental cleaning schedules or mobility-friendly adjustments to daily routines. The majority of pet owners schedule multiple visits throughout the year to modify dietary plans while checking energy levels and evaluating the effectiveness of long-term medications. Veterinarians maintain intricate records that facilitate communication across numerous visits and healthcare providers. Banfield Pet Hospital designs each care plan to fit seamlessly into the everyday routines of Cincinnati families. The clinic's adaptable timelines combined with defined next steps enable pet owners to maintain proactive wellness care while reducing stress and uncertainty. Through intricate developmental processes emerges a dynamically aware methodology that assists Ohio's animal populations at every life stage.
Business Hours
Monday
08:00AM-18:00PM
Tuesday
08:00AM-18:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-18:00PM
Saturday
08:00AM-18:00PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Services
Dental Care
Microchipping
Vaccinations
Reviews
Ellen Kenrich
22 Jun 2018
If I could give 0 stars I would. We pay $40 a month and when we moved and took our dog to a different location to get his trifexis refilled...they wouldn't give us the medicine because their vets have...
If I could give 0 stars I would. We pay $40 a month and when we moved and took our dog to a different location to get his trifexis refilled...they wouldn't give us the medicine because their vets haven't "met" our dog yet. Even though they can access his complete records on their system. Absolutely awful it will never make any sense to me. Why call yourself a vet and take $40 of my money each month to refuse flea treatment to my pet?
Marsha Hopper
10 Feb 2018
Dr.Midkiff and staff were wonderful. I would recommend to anyone with pets
Very caring and knowledgeable
Rory Poynter
12 Dec 2017
The quality of this place has gone down significantly for some reason. I have been going to this location for 2+ years and had the banfield plan for all 3 of my dogs. I have had two bad incidents wi...
The quality of this place has gone down significantly for some reason. I have been going to this location for 2+ years and had the banfield plan for all 3 of my dogs. I have had two bad incidents with this location that caused me to cancel my plans and seek other veterinary care.
1) My dog, Taco, has recurring UTIs. We took her in for an ultrasound and they had to shave her belly. When we picked her up, we were told 'she has some razor burn'. I didn't think much of it until I got home and saw it was NOT razor burn. It was actual razor cuts. When I called to complain, I was basically dismissed by whoever it was that I spoke to just saying it was likely razor burn that I could bring her back in and they would check it out. It seemed to be healing ok and I was just mad at being treated that way so I canceled the appt to go back in and just let it go. I later received an apology from a vet and felt satisfied that the issue was resolved.
2) I recently adopted my 3rd dog, an australian shepherd puppy named Sammie. We took her to Banfield per the instruction of our breeder to have her vet checked within 72 hours of getting her. Everything went ok with the appt, except they gave us this drug called Simparica for fleas. I am an extra paranoid person (which in this case, is good) so I googled this drug and there are two issues with it. This is a sister drug to Bravecto which has killed/caused terrible reactions to some dogs who have taken it. This drug is also not recommended for dogs under 6 months of age - my puppy is 8-9 weeks old. I called Banfield and told them about the issues I had with giving her this pill. The receptionist talked to a 'VA' (guessing that is short for a vet?) who said 'it says 6 months on the package but it's ok for 8 weeks and up'. I said I was still not comfortable giving it to her at which point I was told that 'that's your prerogative' and to talk to a vet at my next appt on Sunday of this week.
I decided this was the last straw for me. I have called Banfield and paid to have Sammie's plan canceled (after just starting it on Saturday) and have made Tacos/Violet's plans non-renewed in Jan/Feb of 2018. We will NOT be returning to this location before our plan is up with our two other dogs - we will instead try the Milford, OH location to see if the care is any better. I wish I had more positive things to say about this location but I feel like the last few months I have noticed the care going downhill and chose to turn a blind eye until these two big situations stuck out at me. Please do not take your pets to Banfield - search for another vet in this area who will provide a higher level of care!!!
Owen Poynter
12 Dec 2017
The quality of this place has gone down significantly for some reason. I have been going to this location for 2+ years and had the banfield plan for all 3 of my dogs. I have had two bad incidents wi...
The quality of this place has gone down significantly for some reason. I have been going to this location for 2+ years and had the banfield plan for all 3 of my dogs. I have had two bad incidents with this location that caused me to cancel my plans and seek other veterinary care.
1) My dog, Taco, has recurring UTIs. We took her in for an ultrasound and they had to shave her belly. When we picked her up, we were told 'she has some razor burn'. I didn't think much of it until I got home and saw it was NOT razor burn. It was actual razor cuts. When I called to complain, I was basically dismissed by whoever it was that I spoke to just saying it was likely razor burn that I could bring her back in and they would check it out. It seemed to be healing ok and I was just mad at being treated that way so I canceled the appt to go back in and just let it go. I later received an apology from a vet and felt satisfied that the issue was resolved.
2) I recently adopted my 3rd dog, an australian shepherd puppy named Sammie. We took her to Banfield per the instruction of our breeder to have her vet checked within 72 hours of getting her. Everything went ok with the appt, except they gave us this drug called Simparica for fleas. I am an extra paranoid person (which in this case, is good) so I googled this drug and there are two issues with it. This is a sister drug to Bravecto which has killed/caused terrible reactions to some dogs who have taken it. This drug is also not recommended for dogs under 6 months of age - my puppy is 8-9 weeks old. I called Banfield and told them about the issues I had with giving her this pill. The receptionist talked to a 'VA' (guessing that is short for a vet?) who said 'it says 6 months on the package but it's ok for 8 weeks and up'. I said I was still not comfortable giving it to her at which point I was told that 'that's your prerogative' and to talk to a vet at my next appt on Sunday of this week.
I decided this was the last straw for me. I have called Banfield and paid to have Sammie's plan canceled (after just starting it on Saturday) and have made Tacos/Violet's plans non-renewed in Jan/Feb of 2018. We will NOT be returning to this location before our plan is up with our two other dogs - we will instead try the Milford, OH location to see if the care is any better. I wish I had more positive things to say about this location but I feel like the last few months I have noticed the care going downhill and chose to turn a blind eye until these two big situations stuck out at me. Please do not take your pets to Banfield - search for another vet in this area who will provide a higher level of care!!!
Laura Sebastian
5 Aug 2017
Excellent service, truly cares about animal's well-being and financial strains. Very very pleased in Vet Tech, Cassie and Veterinarian Dr. Midkiff. Would recommend to anyone looking for a vet. We had ...
Excellent service, truly cares about animal's well-being and financial strains. Very very pleased in Vet Tech, Cassie and Veterinarian Dr. Midkiff. Would recommend to anyone looking for a vet. We had a rough day today with our dog, but they made it all run smoothly.
Laura S.
4 Aug 2017
Wow!! What a pleasant experience today. I was very nervous to bring my dog, Yoshi into the vet today for two reasons: 1) he is an older dog and hasn't seen a vet in several years and we were worried a...
Wow!! What a pleasant experience today. I was very nervous to bring my dog, Yoshi into the vet today for two reasons: 1) he is an older dog and hasn't seen a vet in several years and we were worried about the laundry list of things that might be wrong with him as well as the possibility of him being hurt beyond repair due to his age and 2) we budgeted exactly what we needed for the week and didn't have tons of room to spare. However, both worries were alleviated thanks to your vet tech and veterinarian, Cassie and Dr. Midkiff at the Eastage Banfield. Honestly, they were more than I could have hoped for. I told them all of my concerns and they both went above and beyond in all aspects of the visit. They were loving and caring towards Yoshi, found out the problem and assisted in the best way to pay for it. Also, thankfully, Yoshi was okay, and it was not as colossal of an issue as I had originally thought. It is so incredibly refreshing to know that there are employees of a company who do not want to monetarily gouge us and are just out for the well-being of my dog and my family. So, thank you to whomever hired Cassie and Dr. Midkiff and because of their goodwill, they now have lifetime customers with my family and anyone who ever asks me, "where should I take my dog/cat?"
Sydney Baxter
9 Apr 2017
I have eight cats and have been to this location many times. The staff is caring, the vets are knowledgeable and they have worked with me to find cost-effective treatments when needed. The monthly p...
I have eight cats and have been to this location many times. The staff is caring, the vets are knowledgeable and they have worked with me to find cost-effective treatments when needed. The monthly payment plan is great for the first year!
Sydney B.
9 Apr 2017
I have eight cats and have been to this location many times. The staff is caring, the vets are knowledgeable and they have worked with me to find cost-effective treatments when needed. The monthly p...
I have eight cats and have been to this location many times. The staff is caring, the vets are knowledgeable and they have worked with me to find cost-effective treatments when needed. The monthly payment plan is great for the first year!
Donald Shewmake
13 Oct 2016
I have the insurance for both my cat and dog. Just like any insurance it may seem that it is not worth it if you do not have to use it for things other than routine services. However, my dog/Dixie h...
I have the insurance for both my cat and dog. Just like any insurance it may seem that it is not worth it if you do not have to use it for things other than routine services. However, my dog/Dixie has had to have several different surgeries, and I have saved a lot of money with the insurance. My animals are part of my family, especially to my children.
It is hard to take your four-legged family member to someone and have him or her tell you that they need an expensive surgery. You have to trust the person telling you this. I do not think that this facility is the cheapest out there but they do provide quality care. I will be making payments for a while, but my animals are healthy and happy.
Ann H
5 Oct 2016
We have always had great experiences at this office! The staff is always caring and Dr. Holbrook is very knowledgeable and always takes great care of our two dogs.
Amber Schmidt
26 Aug 2016
Last week I had to take my 7 month Blue Nose Pitbull in for what I thought was a UTI. I called the night before saying I would be bringing her and to call me if there were any issues. I received a cal...
Last week I had to take my 7 month Blue Nose Pitbull in for what I thought was a UTI. I called the night before saying I would be bringing her and to call me if there were any issues. I received a call first thing the next morning telling me they were able to take her, no problem. When I arrived I was greeted immediately and was helped right away. I signed my puppy, Baby, up for the Wellness Plan as I had done previously with two of my other dogs. One of the vets came out and immediately greeted me and Baby as she walked past us (we were still in the paperwork process). They took Baby back and immediately I heard the friendly staff welcoming Baby which made me smile as I left for work. Not long after I arrived at work Dr. Kriebel called to inform me that Baby was extremely sick and needed emergency surgery. I immediately left work to go discuss what options Baby had. Dr. Kriebel immediately met with me, explained in great detail not only what was wrong with my puppy, but what course of action they needed to take. During the surgery it was discovered that Baby was born with a congenital abnormality and unfortunately nothing could be done. Dr. Kriebel explained the options that my husband and I had and we made the decision to put Baby to rest while she was under the anthesia. Dr. Kriebel and the entire staff was so compassionate, apologetic, and patient with me as I cried and asked questions. Dr. Kriebel again reached out later in the evening to tell me how sorry she was and how sweet Baby was. Today, a week later I received a hand written sympathy card from the staff of Banfield sending their deepest sympathies. I have never before been lucky enough to have such a compassionate company as Banfield. I was already a loyal customer with three of my older fur babies, but I will continue to sing their praises every day!!!! They are truly a wonderful company that has so much compassion for my furry family members. I am BEYOND impressed. Thank you sincerely to the staff of Banfield! Sincerely, Mrs Morris
Adam Muddiman
22 May 2016
While I think the vet techs and vets are good at what they do, the underlying banfield service is terrible. I will save more money by going to a regular vet, not paying a monthly fee. The service cove...
While I think the vet techs and vets are good at what they do, the underlying banfield service is terrible. I will save more money by going to a regular vet, not paying a monthly fee. The service covers very little, I pay $55/month, which increased from the original $32/month without warning. I can get check ups and negotiate a dental cleaning with my local vet for a fraction of the price I pay at banfield, flea meds included. And you are forced to stay with them for an entire year, or "pay your way out of the years contract". Needless to say I won't be renewing. Perhaps if they had a 24hour vet, it would be worthwhile. Our dog ended up with an emergency situation and our "pet insurance" did nothing to help us except offer a 15% discount (which was nothing in comparison to the bill). Emergencies are what I want covered, it was an oversight on my part.
Kimberly Bauman
14 Nov 2014
DO NOT USE their memberships. We signed up for the puppy membership a year ago thinking it would help save us money. They charged us twice in the first month and it took many long phone calls and visi...
DO NOT USE their memberships. We signed up for the puppy membership a year ago thinking it would help save us money. They charged us twice in the first month and it took many long phone calls and visits to the office to get it straightened out. We switched to another office in our area after feeling like the staff at the first office was completely incompetent. At the new office, we would wait easily an hour plus in the waiting room to see a vet for less than five minutes. I figured we would stick it out and switch to a different vet when the plan was up in a year. Well a few weeks ago they said we were scheduled for her last puppy check up. After sitting and waiting for quite some time, we were told they were giving her multiple shots some of which were not due for another month. Shots that we would not have given except we thought it was part of her puppy plan. On our way out we were told we owed nothing, so we thought everything was covered as her last visit on her puppy plan. A couple of weeks later a $25 charge showed up on our bank account. We called to find out why we were being charged and were told the puppy planned had rolled over into an adult plan WIHTOUT ANY NOTIFICATION and that it was written into the contract that they did not have to notify you. When we indicated we did not want the adult plan and wanted to cancel, we were told we would then owe the balance of our last visit which was somewhere around $300. Or we could stay on the adult plan for the next 10 months and pay $250 over the course of those months. Basically we are locked into staying on their plan for another year. Three phones calls later with no apology or attempt to fix their broken system. I went to Banfield for their convenient hours, but I will take vacation days to take my dogs somewhere else in the future after the experiences we have had there the past year.
Kristin G.
9 Dec 2013
I went to the PetSmart in search of help for my crazy anxious rescue dog problem and walked straight to the vet counter. I just said that I had a question and immediately the vet ( blonde and pregnant...
I went to the PetSmart in search of help for my crazy anxious rescue dog problem and walked straight to the vet counter. I just said that I had a question and immediately the vet ( blonde and pregnant) came out to help. I explained my doggy issues and without hesitation she kindly offered to help me find what she would suggest in PetSmart. She was very friendly and had great suggestions while spending about 20 min showing and explaining all her ideas. She made all my stress about my doggy problems melt away. This was the best experience that I have ever had at a animal store feeling like I had a personal vet with all the answers!
Shannon D.
26 Oct 2013
Overall, we were pretty satisfied with our service today at Banfield Pet Hospital. We really appreciated the fact that they have pet wellness programs that allow you to break up the yearly pet care in...
Overall, we were pretty satisfied with our service today at Banfield Pet Hospital. We really appreciated the fact that they have pet wellness programs that allow you to break up the yearly pet care into affordable monthly payments. They are also open on the weekend, which is VERY nice for people who have very busy week day work schedule. The staff was friendly and knowledgeable, but we were a little put off that they seemed to be nervous by out cat's anxiety and defensive behavior. You would think that would be a very common problem they deal with, but it must be less common than we think. I plan on reviewing again after our young cat is spayed and our older cat receives his yearly shots.
Carrie L.
6 Mar 2011
I adopted a puppy from Petsmart in January and received a $30 off coupon to Banfield. I wanted to have him "checked out" before I adopted him and they were great! I felt guilty about not going to my...
I adopted a puppy from Petsmart in January and received a $30 off coupon to Banfield. I wanted to have him "checked out" before I adopted him and they were great! I felt guilty about not going to my normal vet but with the coupon I couldn't resist. Just this weekend (three months later) I thought my dog had ringworm (yes I'm a new "mom"). My vet wasn't open and I called Banfield at Eastgate. They got me in right away. The vet looked at my guy and happily informed me he didn't have ringworm...he has "dirty mouth" (food gets caught in the extra folds of skin on his lower jaw and it gets irritated). HAPPY DAYS!!! They showed me what to do and all is well. The vet then checked him out completely and gave him a clean bill of health. Made me feel good since I'm new to the puppy world. They only charged me for the office visit. I'm thinking I'm going back there for normal check-ups. Oh and they also offer packages for your dog(s) and/or cat(s) that are discounted rates for normal check-ups/blood tests etc. I'm considering getting one of them. I highly recommend them.
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FAQs
Where is Banfield Pet Hospital located?
Banfield Pet Hospital is located at 650 Eastgate S Dr, Cincinnati, Ohio 45245. It's easily accessible to pet owners in the Cincinnati area and surrounding communities.
What time does Banfield Pet Hospital open and close each day?
Banfield Pet Hospital is open Monday 08:00 AM - 18:00 PM, Tuesday 08:00 AM - 18:00 PM, Wednesday 08:00 AM - 18:00 PM, Thursday 08:00 AM - 18:00 PM, Friday 08:00 AM - 18:00 PM. On Saturdays, it's open 08:00 AM to 18:00 PM. They are closed on Sundays.
Is Banfield Pet Hospital open on Saturdays?
Yes, Banfield Pet Hospital is open on Saturdays. Their Saturday hours are 08:00AM to 18:00 PM.
Is Banfield Pet Hospital open on Sundays?
No, Banfield Pet Hospital is closed on Sundays. They operate Monday through Saturday, serving pet owners during the week and on Saturday.
How can I book an appointment at Banfield Pet Hospital?
You can book an appointment online with Banfield Pet Hospital via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Banfield Pet Hospital offer?
Banfield Pet Hospital in Cincinnati offers a range of veterinary services, including Dental Care, Microchipping, Vaccinations. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Banfield Pet Hospital offer vaccinations for pets?
Yes, Banfield Pet Hospital provides pet vaccination services. They offer core vaccinations for dogs and cats (like rabies, distemper, parvovirus, etc.) as well as any recommended booster shots. You can schedule your pet's vaccines during normal appointment hours at their Cincinnati clinic.
Does Banfield Pet Hospital offer pet dental care?
Absolutely. Banfield Pet Hospital offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Can Banfield Pet Hospital microchip my pet?
Yes, Banfield Pet Hospital offers pet microchipping. Microchips help identify your pet if they ever get lost. The procedure is quick and can be done during a regular appointment.
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