Care Center Cincinnati
Cincinnati, Ohio
General Info
Care Center Cincinnati in Cincinnati is a veterinary practice devoted to ensuring pet health and well-being throughout the community. Located in Cincinnati, United States, the clinic is renowned for its approach towards animal health and wellbeing. The team offers personalized wellness plans, regular check-ups, and a wide range of treatments. Services include regenerative medicine, telehealth, surgery, prescription medications, nutritional counseling, acupuncture, and neurology. These services are rendered in respect to their ability to prevent and respond. The clinic is well-equipped, and the way it is designed ensures that the animals are always comfortable when they visit. Clients often talk about how caring the vets are, which means they can communicate openly. This helps when a pet needs long-term support because everyone works together to keep them healthy. Care Center Cincinnati continues to grow as a cornerstone of the Cincinnati pet-owning community. Whether it is aiding young pets in building the foundation for a healthy life or assisting senior ones, battling chronic ailments, the experts are always ready to help. She continues to educate herself about new developments in veterinary medicine. This ensures that every pet gets the best care possible. It also actively encourages responsible pet ownership and community involvement. Care Center Cincinnati provides services to families by means of standardized design techniques where intermittent repetition in Ohio homes establishes symmetry. Rooms are set up the same way each day (furniture, lights, and doors) so that no extra decisions need to be made. Staff members perform no voice modulations, limited movement arcs and pauses between steps. Scents are neutralized between visits to prevent smell layering, and smell control is another high priority. The pattern of a pet’s orientation allows the owner to choose whether to sit close or far. Care Center Cincinnati offers services such as diagnostics, infection and joint health management, dietary changes counseling, behavior and recovery monitoring. Services arise in dynamic sequences, not static lists. When the creature turns away or lowers its ears, staff repeat familiar actions, such as air strokes or offering a towel/sleeve as a tactile anchor. The plan of treatment aftercare resides in the rhythm-based integration. Families are taught how to establish a consistent routine following the procedure and how to minimize stimuli in their homes while using soft sounds to control sleep functions. Whereby they further aim to adjust the pet’s environment so that it can regain its daily activities without getting lost. Care Center Cincinnati expands its services throughout Cincinnati and the nearby Ohio areas by implementing natural animal regulation principles, such as gentle rhythms, predictable spaces, and low-noise decision-making.
Services
24 Hour Emergency
Acupuncture
Anesthesiology
Avian (Bird) Care
Behavioral Counseling
Blood Pressure Monitoring
Bloodwork
Boarding
Cardiology
Cold Laser Therapy
Diagnostics
Emergency Care
Endoscopy
Hospice and Palliative Care
In-House Pharmacy
Internal Medicine
Laboratory
Lameness Locator
Laser Therapy
Mobile Vet Services
Neurology
Nutritional Counseling
Oncology
Orthopedic Surgery
Pain Management
Physical Therapy
Prescription Medications
Puppy and Kitten Care
Radiology (X-rays)
Regenerative Medicine
Surgery
Telehealth
Ultrasound
Vaccinations
Wellness Exams
Reviews
Meagan Mitchell
7 Jul 2018
REPORT
We unfortunately had to bring my dog here on a Friday evening after a serious tussle with another dog. From the moment that they saw my dog, the staff treated him with patience and a sense of urgency ...
We unfortunately had to bring my dog here on a Friday evening after a serious tussle with another dog. From the moment that they saw my dog, the staff treated him with patience and a sense of urgency that put me at ease. They were friendly and understanding even when they were busy on this night. We did not get to go back into the actual ER with our dog for good reason, but we were followed up with several times from the lobby through our 6 hour visit. The vet was understanding of our needs and our dogs and took the time to inform us of the after-care. Every emergency room visit will be more than anyone wants, but the overall cost was reasonable given the care that we received. I’d recommend this facility to anyone with a true emergency for their dog.
Ronnie Wright
30 Jun 2018
REPORT
I do NOT like how you have to sit in the waiting room while you dog is being seen!!! Then after the Vet sees your dog they send a ASSISTANT to talk to you, so you NEVER get to be with your pet to calm...
I do NOT like how you have to sit in the waiting room while you dog is being seen!!! Then after the Vet sees your dog they send a ASSISTANT to talk to you, so you NEVER get to be with your pet to calm them down.I was worried to death the whole time. I will NEVER EVER come here again.
Taya Thomas
29 May 2018
REPORT
Dr Sharmila Ruparel gave me hope when I had none. If you have an emergency, this is the place to go. She didn't give up even when I was ready to. I'm very thankful for her.
Melissa Messersmith
16 May 2018
REPORT
I had to put my dog down last night. Dr Lavigne was extremely compassionate. I was touched that she cried even though she never met my dog before. I appreciate the kindness from her and the rest of th...
I had to put my dog down last night. Dr Lavigne was extremely compassionate. I was touched that she cried even though she never met my dog before. I appreciate the kindness from her and the rest of the staff and for handling the emergency quickly so she did not suffer.
Update...I got a sympathy card in the mail with ink prints of my dogs paws. Extremely thoughtful. Thank you so much for the wonderful keepsake.
crystal clear
15 May 2018
REPORT
I was recommended to go here with my dog Max by my friend. I am so happy that I listened to her recommendation! I drove a little over an hour to get there. The staff behind the desk went well out of ...
I was recommended to go here with my dog Max by my friend. I am so happy that I listened to her recommendation! I drove a little over an hour to get there. The staff behind the desk went well out of their way to make you feel comfortable. They were also very polite and nice. Once we got to go to a room to wait for the vet, it was a long wait. The vet did apologize for the wait and stated that another animal needed more of their attention before she could get to me (my puppy was not in a serious emergency state, so I understood). The vet answered all of my questions, she was very thorough. I could tell that she was very knowledgeable and it made me feel more at ease. The tech vets were just a great as well. Overall I spent four hours there, but it was well worth the wait. Prices were high, but you need to think about it as a hospital... because that is what they are. So overall, I am 100% completely satisfied with our experience. Thank you for all for your help there!
MJ
23 Apr 2018
REPORT
Our 3 1/2 month old German Shepherd Winston injured his leg so we took him to Care Center in Centerville. They found that he had fractured his elbow and would require surgery. They got him stable, o...
Our 3 1/2 month old German Shepherd Winston injured his leg so we took him to Care Center in Centerville. They found that he had fractured his elbow and would require surgery. They got him stable, on pain meds and transported him to Cincinnati for surgery. The staff at both locations were wonderful they kept us update in the late evening on the his move and had no issue with my numerous calls checking on him during the night. The surgery was a success and we got to bring him home the next day, to our surprise our estimated cost was higher than our bill and we received a refund. I would highly recommend the Care Center in either Centerville or Cincinnati to anyone, I will not hesitate to take my animals there they were truly wonderful and I can't thank them enough for everything they did for Winston.
Keith Sharp
18 Apr 2018
REPORT
Keith Sharp
I definitely recommend Care Center for all veterinary needs. They are so compassionate towards the animal and their owner. They take their time in explaining things and are very thorough ...
Keith Sharp
I definitely recommend Care Center for all veterinary needs. They are so compassionate towards the animal and their owner. They take their time in explaining things and are very thorough about all the details in treatment. Plus, they have state of the art equipment and are well recognized and accredited by numerous veterinary organizations.
Shantel Strausser
2 Apr 2018
REPORT
Thank you SO much to the team at CARE Center. The way you care for our pets (okay, family members, who am I kidding?), is phenomenal. We couldn’t have asked for a better team to entrust with Sophie’s ...
Thank you SO much to the team at CARE Center. The way you care for our pets (okay, family members, who am I kidding?), is phenomenal. We couldn’t have asked for a better team to entrust with Sophie’s care. We have full confidence that Sophie will benefit from her SRS treatments and have all of you to thank. We will recommend your team to anyone who comes across the unfortunate diagnosis of pet cancer. We drove five hours and spent a week in rainy Cincinnati all because we knew CARE Center was our best bet at getting some extra time with our girl, however we didn’t expect the level of care she (and us) would receive. THANK YOU ALL SO MUCH! FROM THE BOTTOM OF OUR HEARTS! (Sophie says thank you too, I’m sure of it!!)
Sara Everhart
31 Jan 2018
REPORT
The staff is super friendly, but we waited a really long time, which is understandable, kind of. We paid a LOT of money to be sent to a suggested vet who didn't specialize in the animal we brought in ...
The staff is super friendly, but we waited a really long time, which is understandable, kind of. We paid a LOT of money to be sent to a suggested vet who didn't specialize in the animal we brought in to be seen by them. We had to find a different vet all together. So morale of the story, only go to these people if there are no other options.
Deborah Miller
5 Dec 2017
REPORT
When any of my beloved pets need care beyond what our veterinarian can provide, we rely on The Care Center. I'm very thankful they are there for us!!! They most recently saved our Boxers life. He has ...
When any of my beloved pets need care beyond what our veterinarian can provide, we rely on The Care Center. I'm very thankful they are there for us!!! They most recently saved our Boxers life. He has been diagnosed with Boxer Cardiomyopathy. The medication prescribed by the ER doctor literally took our beloved pet from deaths door, back to the funny, goofy guy we love. The vets and techs are kind, knowledgeable and caring. They even sent me a text with a picture of my boy while he was a patient there. How sweet is that? Today Rocky saw their cardiologist. Once again, compassion and incredible knowledge was shown. Yes they are expensive, but they are there when we need them AND THEY SAVE LIVES! Thank you and God bless you all!! Randy, Debbie and Rocky Miller
Paul G.
11 Jul 2017
REPORT
The staff and Vets are top notch the 3 times we have used the care center. It is so nice to have a facility open 24 hours... somehow it seems something comes up at night or weekends. Would highly rec...
The staff and Vets are top notch the 3 times we have used the care center. It is so nice to have a facility open 24 hours... somehow it seems something comes up at night or weekends. Would highly recommend to anyone seeking emergency care for their pet!
D C
11 Apr 2017
REPORT
A great emergency clinic but like going to the emergency room for humans unless your pet is literally dying when you go in you may have a long wait but this is one of the only 24 hour emergency vets i...
A great emergency clinic but like going to the emergency room for humans unless your pet is literally dying when you go in you may have a long wait but this is one of the only 24 hour emergency vets in town. Just know where you are going and don't write bad reviews about the price and wait if you do not know what you are doing.
Brandy Cox
3 Apr 2017
REPORT
I took my long haired chihuahua to the Care Center due to back problems. He had done seem two other vets that gave him med's but non of the med's helped. After doing this for a week my vet referred me...
I took my long haired chihuahua to the Care Center due to back problems. He had done seem two other vets that gave him med's but non of the med's helped. After doing this for a week my vet referred me to the Care Center. The Care Center is almost two hour away from my home but the only place that done emergency serves. So I loaded up Dippy and heeded to there facility. He was in server pain when we arrived. The took him back right away to evaluate him. It did take a little while before the talked to us but they take care of the most critical patients first so that was understandable to me. Once I did talk to them they told me what all they wanted to do and gave me an estimate of how much it could cost. They came back with an estimated of 4600. to over 5000. I could not believe how expensive they were. I gave them 4000. down and left my sweet baby there. They started him on an IV right away so they could give him pain meds. They also sent me pics of him a couple times a and I really appreciate that since I live so far away. I think they done a great job with him while he was there. They done his surgery and gave him meds to take home. He is doing great. I really think this is a great place and they do great work. The only down fall for me was the price.
Donna Cox
22 Feb 2017
REPORT
This is the second time my snowy had to have knee surgery the staff is so nice and considered about her. And I really like Dr. Rowe .thank you all for taking care of my snowy. I would recommend this ...
This is the second time my snowy had to have knee surgery the staff is so nice and considered about her. And I really like Dr. Rowe .thank you all for taking care of my snowy. I would recommend this place to anybody..
Pamela Wireman
11 Feb 2017
REPORT
I had an emergency with both my dogs. My vet couldn't see them and recommended I take them to Care Center. They were seen right away (some people complained about urgency - it functions like a human E...
I had an emergency with both my dogs. My vet couldn't see them and recommended I take them to Care Center. They were seen right away (some people complained about urgency - it functions like a human ER and hospital; the most urgent cases are taken first. It's not first come, first serve) and a tech came out to tell me their vitals/etc. within 5 minutes. Dr. Ruparel was excellent - probably the best medical provider I've had experience with considering both humans and animals, and I work in the medical field so I have seen many "bad" and "good" providers. Her rapport was wonderful in a very stressful situation. She needed to sedate both dogs, and she came out to explain again and worked with me as far as my work situation. She called me that night to give me and update. After I took them home, she called the next morning to see how they were doing and to give me practical tips on how to do some of the treatment and management. I really appreciated her competence and compassion. All of the techs, staff were very helpful. The tech who explained to me the treatment plan (Dr. Ruparel was no longer on shift) was excellent - I thought she had been doing it for years but apparently she had recently started. I had questions and she followed up quickly with the Vet. Many thanks to Care Center.
Dina Scharnhorst
4 Feb 2017
REPORT
I took my cat in for a sudden, catastrophic illness; and while he did not survive, the vet, techs and staff were most kind, considerate, gentle, and professional in their care...for both animal and hu...
I took my cat in for a sudden, catastrophic illness; and while he did not survive, the vet, techs and staff were most kind, considerate, gentle, and professional in their care...for both animal and human.
Karissa Chow
2 Feb 2017
REPORT
Amazing place. All the staff we have encountered and Dr. Schrader are absolutely amazing. We had our young pup Harley there last year with a broken growth plate in her back leg. She has healed and she...
Amazing place. All the staff we have encountered and Dr. Schrader are absolutely amazing. We had our young pup Harley there last year with a broken growth plate in her back leg. She has healed and she is back to her normal self, doing great. We just left there today after picking up our 2nd dog kyra that had an acl tear which turned into a horrible infection in her knee. Luckily, they caught the infection in time and put her on meds. We took her in for a follow up yestersay and they eneded up keeping her to do her surgery. Dr. Schrader has been wonderful. We couldn't ask for a better experience during this stressful time. Brought the staff some goodies to eat through afternoon to show our appreciation but we will never be able to thank you guys enough for caring for our dogs like they were one of their own.
Paula Van Auken
26 Jan 2017
REPORT
Just picked my big guy up from having an ACL repair surgery with Dr. Schrader and I couldn't be more pleased with my entire experience. From the educated staff that answered my questions by phone prio...
Just picked my big guy up from having an ACL repair surgery with Dr. Schrader and I couldn't be more pleased with my entire experience. From the educated staff that answered my questions by phone prior to surgery, to the compassion that was shown to me upon intake (I was quite emotional), the entire staff here TRULY cares! Dr. Schrader did an AMAZING job on the surgery, his site looks beautiful! Upon picking my Sinatra up I was educated extensively on his at home care as well as rehabilitation options that are available at this facility (Hydrotherapy?!?! YES!!). They turned a very scary and painful experience (for our Sinatra AND our family) into a positive and compassionate one! I look forward to continuing our choice of services with THIS facility! Thank you ALL for what you do!!! It means so much to our family!!
Carol Irwin
23 Dec 2016
REPORT
After two frustrating attempts to fill out the survey form online I have given up. Both times after filling out almost the entire portion it sent me back to the beginning.
FYI: I gave excellent grade...
After two frustrating attempts to fill out the survey form online I have given up. Both times after filling out almost the entire portion it sent me back to the beginning.
FYI: I gave excellent grades for everything including Dr. Maitland and the technicians
I can't think of any area where the care and service was lacking
Jennifer Gram
7 Dec 2016
REPORT
My poor kitty was not acting her self and began to be lethargic. I don't have money up front to have taken her to a vet. I got approved for care credit but local vet office didn't have anyone in offic...
My poor kitty was not acting her self and began to be lethargic. I don't have money up front to have taken her to a vet. I got approved for care credit but local vet office didn't have anyone in office till a week later. Worried about my baby not eating, drinking or using bathroom I decided to take a vacation day off work and drive over an hour to this location. I knew my kitty was sick but was very distraught when the vet told me that original tests came back ok and that they wanted to run over $2,000 worth of testing. Me and my 10 year old son just lost it. There was no way I could afford that. They came back with a lower $1300 estimate but I felt as if I had no choice but to end my kitties life. The vet was nice enough but she kept saying the kitty is very sick. I had no idea what was going on. I felt numb and cornered. My son was crying and didn't understand I had to choose between not being able to pay bills or the life of my baby 5 year old kitty. I just lost a fur baby 3 months ago and it was hard to lose another one. A lady who rescued cats told me the next day she thought the vet should have given her IVs and antibiotics and sent me home. How true that is I don't know and will never know. The staff at front desk were nice enough. The young man who brought me in the estimates was nice enough too but it did seem that money was a huge priority to this place. I only saw the vet for a few minutes and honestly felt like she was a little rushed. I ended up paying almost $400 for my visit and to end my kitties life. I don't know if I feel I would go back here or not. RIP Fluffy
Julia Temple
5 Dec 2016
REPORT
Took my dog Skye to Care for the first time a few weeks ago. She just wasn't feeling well and we had no idea what was wrong with her based on her symptoms. There was hardly any wait time and they took...
Took my dog Skye to Care for the first time a few weeks ago. She just wasn't feeling well and we had no idea what was wrong with her based on her symptoms. There was hardly any wait time and they took great care of her. Turns out her symptoms were "swimmer's tail". Dr. Shepherd took the time to explain the condition to me and even to my mom on the phone. What a professional and caring staff! Skye is now back to wagging her tail continuously! Thanks Care Center!
Andy Kirk
3 Nov 2016
REPORT
To start any negative reviews you read are probably from people that were extremely stressed out. This was my first experience and it could not have been better especially since it was at 3:30am to al...
To start any negative reviews you read are probably from people that were extremely stressed out. This was my first experience and it could not have been better especially since it was at 3:30am to almost 6am. My cat and best friend Rocky was experiencing uninary blockage, and for male cats can be fatal. I wanted to wait till the following morning to take him to the vet but when I checked on him, I felt that wouldn't be wise. I started by calling. I reached Becca on the phone and she was very helpful with explaining how things would work and that she agreed with bringing him in. She also made sure the staff was advised I was coming.
She greeted me and took Rocky straight back while I filled out paper work. Rocky is not good with new people and he took right to the staff!
Dr. Farrell met with me some time later to get some info and to explain to me how to proceed. He had the fore-sight to give Rocky an ultra sound vs going straight to possibly expensive x-rays. I was set up with proper medication and Rocky made a full recovery. Obviously this a synopsis of the entire story but the end of be story is that it was a great experience though of very stressful situation for me. Rocky means a lot to me and the staff made me feel like he meant something to them!
Thank you Becca, Patrick, and the other staff I did not interact with.
-Andy
Claudia Urbina
21 Oct 2016
REPORT
We are so GRATEFUL for the care you gave our fur baby KuKi . We know you have many patients in your practice but you always made me feel like Kuki was one of your own family members. You showed so...
We are so GRATEFUL for the care you gave our fur baby KuKi . We know you have many patients in your practice but you always made me feel like Kuki was one of your own family members. You showed so much love for her and you have no idea how much that means to me. Kuki came in your office in bad conditions , she had lost a lot of blood and to top it off found out she had a penny in her stomach . We were devastated to know how critic her condition was , luckily she was in great hands. We are very thankful Dr Raghu and the staff did everything possible to keep my baby alive . We did not have the funds to get her treatment, Dr Raghu and staff did everything in their power to get as much funds as they could to safe Kuki . Now shes better and stable... !! This facility gave my little girl a second chance in life !!! Thank you, Dr Chantel Raghu and Staff ! Sincerely Kuki and family <3
Megan Murphy Gurley
17 Oct 2016
REPORT
What a caring and nurturing facility! The doctors, nurses and support staff were gentle, patient and kind. They helped our Emily when she had a problem with her eye on a Sunday when every other vet of...
What a caring and nurturing facility! The doctors, nurses and support staff were gentle, patient and kind. They helped our Emily when she had a problem with her eye on a Sunday when every other vet office is closed. We were pleased with their intake process, and they let us hold on to her before the vet was able to give us his diagnosis. Dr. Carey took the time we needed to ask questions and we never felt as though we were being rushed out of the exam room. They also communicated to our regular vet office the following day so her records were up to date there as well. Would always recommend this animal hospital in case of any pet emergency!
Patti N.
10 Oct 2016
REPORT
I must tell you that this facility is indeed first rate as far as the staff and the building. Beautiful! But the problem I had with them was their financial terms. When I brought my cat in for trea...
I must tell you that this facility is indeed first rate as far as the staff and the building. Beautiful! But the problem I had with them was their financial terms. When I brought my cat in for treatment they gave me an estimate of $1652. They required a deposit of $1161!! That is a 70% deposit! I had a bad time getting that amount together. I looked on their website for financial arrangements and there was nothing listed to help me out. My cat had to stay longer than estimated and they wanted to do another procedure which they wanted another deposit of funds for $398! For a $580 procedure. I spoke to the vet and complained about these unreal deposits. I ended up not having to pay this deposit. My final balance was $929. For a grand total of $2,090. When I picked up my cat I told the girls at the desk they might want to offer Care Credit. They told me they do have that and pointed to a small stand at the end of the counter. I told them that nothing was on their website about it and not one employee let me know they offered it. They then asked if I wanted it after I had paid this giagantic bill for my cat's blocked uretha that had a mucus plug removed. I had other dogs and cats with the same problem and the cost was $500 to $600. So all in all they have great care. But it costs 4 to 5 times the normal amount! And you better have large sums to even have them treat your animals.
Ashley Hart
27 Sep 2016
REPORT
Our dog was run over this past weekend and everyone at the center was very attentive to her needs. Unfortunately, the damage she suffered was far too extensive and we had to put her down. I work in me...
Our dog was run over this past weekend and everyone at the center was very attentive to her needs. Unfortunately, the damage she suffered was far too extensive and we had to put her down. I work in medicine with people and completely understood Lady's prognosis and feel as if I was given the most accurate recommendation on how to proceed in her care. They were honest and up front communicating with me and I truly appreciate that. Thanks to each and every one of you that treated Lady as your own. You are very special people to our family!
Gayle Duplinski Garrison
23 Aug 2016
REPORT
I have used the Care Center many times. They are currently working on my much cherished 2 year old as we speak. They go above and beyond with care and their compassion is great. They're fees are so re...
I have used the Care Center many times. They are currently working on my much cherished 2 year old as we speak. They go above and beyond with care and their compassion is great. They're fees are so reasonable for the amount of work they put into the efforts to recover animals to their fullest. I don't think some people understand this. Your regular vet may offer a cheaper "hospitalization", but having worked for vets, that means your pet is left alone many times for up to 12 hours alone and that under trained people are handling critical care. I am so very, very grateful to have the Care Center at my disposal and that I work with a family vet who recognizes the true value of critical/emergent care. The quality of care and the quality of staff is second to none.
Corie Aranyos
21 Aug 2016
REPORT
First time visiting with our new kittens, staff was friendly, and helpful. We appreciate all the help.
Our visit was not too pricey, due to our one kitten only having an eye scratch and infection. D...
First time visiting with our new kittens, staff was friendly, and helpful. We appreciate all the help.
Our visit was not too pricey, due to our one kitten only having an eye scratch and infection. Dr. Lavine was very knowledgeable as well as her tech!
Would definitely recommend, and will go back in the future if we need to.
Laura Evers
2 Jul 2016
REPORT
I want to thank the staff of Care Center (Dr. Marlo Anderson, Mary Beth, Katrina, and so many others) from the bottom of my heart. It has been a long 72+ hours but I am so grateful for the kindness an...
I want to thank the staff of Care Center (Dr. Marlo Anderson, Mary Beth, Katrina, and so many others) from the bottom of my heart. It has been a long 72+ hours but I am so grateful for the kindness and skill the doctors, vet techs, and receptionists displayed.
My miniature schnauzer Belle started exhibiting terrible symptoms that included vomiting, bloody diarrhea, dehydration, etc. I immediately brought her to Care Center. She stayed there for three days and two nights. The professionalism and compassion of the staff was top-notch. Yes, it is expensive. But this isn't a situation where you shop around for price because you are buying a used car and want to get a deal - this is an animal's life, and I would pay the costs all over again in a heartbeat.
I visited Belle four times during her stay. I was always welcomed, and the staff does their best to keep your wait time to minimum. Note, you may wait. Welcome to adulthood, where you have to wait for good, quality things. The wait was always worth it.
Dr. Anderson was thorough and kind through the entire process. My Mom even received a photo via text of Belle resting in her cage. The attention to detail was astounding.
I am so grateful a place like Care Center exists. It's where you go when circumstances are above your family vet's head. Hopefully we never have to return, but if we do I will rest a little easier knowing that such a wonderful staff works there.
Thank you Care Center!
Laura E.
1 Jul 2016
REPORT
I want to thank the staff of Care Center (Dr. Marlo Anderson, Mary Beth, Katrina, and so many others) from the bottom of my heart. It has been a long 72+ hours but I am so grateful for the kindness an...
I want to thank the staff of Care Center (Dr. Marlo Anderson, Mary Beth, Katrina, and so many others) from the bottom of my heart. It has been a long 72+ hours but I am so grateful for the kindness and skill the doctors, vet techs, and receptionists displayed. My miniature schnauzer Belle started exhibiting terrible symptoms that included vomiting, bloody diarrhea, dehydration, etc. I immediately brought her to Care Center. She stayed there for three days and two nights. The professionalism and compassion of the staff was top-notch. Yes, it is expensive. But this isn't a situation where you shop around for price because you are buying a used car and want to get a deal - this is an animal's life, and I would pay the costs all over again in a heartbeat. I visited Belle four times during her stay. I was always welcomed, and the staff does their best to keep your wait time to minimum. Note, you may wait. Welcome to adulthood, where you have to wait for good, quality things. The wait was always worth it. Dr. Anderson was thorough and kind through the entire process. My Mom even received a photo via text of Belle resting in her cage. The attention to detail was astounding. I am so grateful a place like Care Center exists. It's where you go when circumstances are above your family vet's head. Hopefully we never have to return, but if we do I will rest a little easier knowing that such a wonderful staff works there. Thank you Care Center!
Ashley J.
8 May 2016
REPORT
Excellent care, professional staff.. Proces are high, but this place is perfect for emergencies..we took my dog in for an accidental ingestion, and I left feeling that he was in good hands and was bei...
Excellent care, professional staff.. Proces are high, but this place is perfect for emergencies..we took my dog in for an accidental ingestion, and I left feeling that he was in good hands and was being given the best care. The prices are totally worth it, level of.care is outstanding.. especially at 1AM.
Taylor C.
16 Feb 2016
REPORT
From physical therapy with the fabulous Ginger to cutting edge stereotactic radiosurgery for cancer patients. Care Center has it all!
Matthew R.
20 Dec 2015
REPORT
Don't have enough good things to say about this place. Brought my dog here late on a Friday night after she was ripped apart by another dog and they were so quick to get me in that they met me in the ...
Don't have enough good things to say about this place. Brought my dog here late on a Friday night after she was ripped apart by another dog and they were so quick to get me in that they met me in the lot to get my dog from me. She was being diagnosed for about 20 minutes and was in surgery for about 3 hours being cared for. The staff was extremely caring and sweet and the docs were extremely knowledgeable. I will say the prices are very expensive but to be honest with the amount of care she got when it was needed most, I am not going to complain in the least for this is truly one of those moments where you get what you pay for. I would absolutely return for another pet emergency.
Melissa O.
3 Mar 2015
REPORT
The facility is beautiful! And, I do mean beautiful. Everyone is super professional. The Saturday afternoon admins are very dry. The prices for a male cat with a blocked urinary tract was 4 time MORE...
The facility is beautiful! And, I do mean beautiful. Everyone is super professional. The Saturday afternoon admins are very dry. The prices for a male cat with a blocked urinary tract was 4 time MORE than what I paid for the same procedure at another location, not associated with Care Center, back in 2013. I was floored. Absolutely floored. I'm still shaking my head. I am sure my cat received knowledgeable care by 24/7 Doctor-staffed and operated facility, but in 2013 when my cat was near kidney failure, and in much worse shape that he was this past Saturday, I took him to a Veterinarian office that also offered emergency services to ailing animals. They did the EXACT same procedures for 1/4 of the price. In 2013 I paid $450.00. This past Saturday the charges came to $1600.00 at Care Center!! I took those estimates on those same services to the previous place that had treated my cat and the estimate came back at $466.00. My heart is sick. I am disappointed beyond disappointed that I allowed myself to apply for a Credit Card to pay for these services at that amount when I should have taken him another 30 minutes by care to where he had been before. While I have no doubt that the care was excellent and the Doctors are knowledgeable, what I believe I am paying for is the fact that this place is ONLY a 24/7 hospital, and not also making money treating pets routinely as a veterinarian office. I will NEVER visit this place again and I'll not too soon forget that I spent 4 times what I had to for something 10 minutes from my home to save me drive time and personal time. Never again.
Julie B.
9 Jan 2015
REPORT
I have never written a review in my life, but was so pleased with my experience here last week I created an account on yelp to do just that. I have two dogs that I have had to bring here for various t...
I have never written a review in my life, but was so pleased with my experience here last week I created an account on yelp to do just that. I have two dogs that I have had to bring here for various things throughout the years and have always been more than satisfied with the care. It's a little more expensive then a regular vet, but that is to be expected since it is a 24/7 facility. Last week I had to bring an elderly pet in to be euthanized due to my odd working schedule and the limited holiday hours of my regular vet. It was an experience I would have rather not had, but I could not be more pleased with how I was treated by the entire staff -from the girl at the front answering phones to the vet that performed the procedure and sat with me the whole time. They were all beyond compassionate and understanding of the difficult situation I was dealing with. Today I even got a sympathy card from them with a nice handwritten message from the vet and a Pawprint from my deceased dog. The facility has always been clean and well-maintained and all the staff has always been professional. I cannot recommend them more for the excellent way they handled my dogs' care and my concerns. I can admittedly be critical of things, however this place even surpassed my expectations.
Maryann V.
15 Sep 2014
REPORT
In July of this year, our 2.5 year-old Yorkshire Terrier was vomiting and having abdominal pains. We took her to the CARE Center and discovered via blood work and ultrasounds that she was suffering fr...
In July of this year, our 2.5 year-old Yorkshire Terrier was vomiting and having abdominal pains. We took her to the CARE Center and discovered via blood work and ultrasounds that she was suffering from Acute Pancreatitis. CARE Center staff including doctors, vet techs and nurses helped us navigate this scary and difficult time. Our yorkie was in the hospital for 8 long days. They were aggressive with meds and changing up the meds on a day-by-day basis. Everyone at this facility demonstrated caring and professionalism. I would visit 2x per day and was encouraged to call any time day or night. Yes, it was a bit expensive and yes, we were approached with quotes for services rendered to our dog and that was fine with us. We always felt she was in caring hands and being monitored much closer than we could have done it at home.Our Yorkie has been home with us now over 2 months and she is recovered and back to her normal, happy & playful self.I would just encourage all pet lovers to consider Pet Insurance. That is my only regret. More than likely, pet insurance would have covered 90% of this huge pet bill. Of course, It was worth every penny to have my fur baby recovered, home & happy!
Harry G.
24 Sep 2011
REPORT
Our oldest dog had to have a splenectomy and we were totally nervous about the operation (that's alot for anyone, even a dog). The staff and board certified surgeons at the CARE Center were thoughtfu...
Our oldest dog had to have a splenectomy and we were totally nervous about the operation (that's alot for anyone, even a dog). The staff and board certified surgeons at the CARE Center were thoughtful, thorough and really actually caring. We were given a cost estimate range (depending on what they had to do once they got in surgery) and they did not charge the max when they were done. Our dog has recovered nicely.Great staff, service and professionals.Oh yeah, and there's a HUGE Charlie Harper mural in the lobby (see pic).
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FAQs
Where is Care Center Cincinnati located?
Care Center Cincinnati is located at 6995 E Kemper Rd, Cincinnati, Ohio 45249. It's easily accessible to pet owners in the Cincinnati area and surrounding communities.
What time does Care Center Cincinnati open and close each day?
Care Center Cincinnati is open Monday 00:00 AM - 24:00 PM, Tuesday 00:00 AM - 24:00 PM, Wednesday 00:00 AM - 24:00 PM, Thursday 00:00 AM - 24:00 PM, Friday 00:00 AM - 24:00 PM. On Saturdays, it's open 00:00 AM to 24:00 PM. On Sundays, it's open 00:00 AM to 24:00 PM.
Is Care Center Cincinnati open on Saturdays?
Yes, Care Center Cincinnati is open on Saturdays. Their Saturday hours are 00:00AM to 24:00 PM.
Does Care Center Cincinnati offer emergency or 24-hour services?
Yes, Care Center Cincinnati provides emergency veterinary care. They have 24-hour emergency service – if your pet has an after-hours emergency, you can call their emergency line at or go to the clinic for immediate care.
How can I book an appointment at Care Center Cincinnati?
You can book an appointment online with Care Center Cincinnati via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Care Center Cincinnati offer?
Care Center Cincinnati in Cincinnati offers a range of veterinary services, including 24 Hour Emergency, Acupuncture, Anesthesiology, Avian (Bird) Care, Behavioral Counseling. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Care Center Cincinnati offer vaccinations for pets?
Yes, Care Center Cincinnati provides pet vaccination services. They offer core vaccinations for dogs and cats (like rabies, distemper, parvovirus, etc.) as well as any recommended booster shots. You can schedule your pet's vaccines during normal appointment hours at their Cincinnati clinic.
Does Care Center Cincinnati provide boarding or kennel services?
Yes, Care Center Cincinnati has boarding facilities for pets. They can board your cat or dog in a safe, comfortable environment when you’re away. It’s advisable to book in advance, especially during holidays, as space can be limited.
Do they perform spay/neuter surgeries at Care Center Cincinnati?
Care Center Cincinnati provides spaying and neutering services for pets. Their veterinary team in Cincinnati has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
Business Hours
Monday
Mon
Open 24 Hours
Tuesday
Tue
Open 24 Hours
Wednesday
Wed
Open 24 Hours
Thursday
Thu
Open 24 Hours
Friday
Fri
Open 24 Hours
Saturday
Sat
Open 24 Hours
Sunday
Sun
Open 24 Hours
Popular Hours
6a
12p
6p
12a
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Closed on {{popularHourDay.text}}
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Care Center Cincinnati
Cincinnati, Ohio
General Info
Care Center Cincinnati in Cincinnati is a veterinary practice devoted to ensuring pet health and well-being throughout the community. Located in Cincinnati, United States, the clinic is renowned for its approach towards animal health and wellbeing. The team offers personalized wellness plans, regular check-ups, and a wide range of treatments. Services include regenerative medicine, telehealth, surgery, prescription medications, nutritional counseling, acupuncture, and neurology. These services are rendered in respect to their ability to prevent and respond. The clinic is well-equipped, and the way it is designed ensures that the animals are always comfortable when they visit. Clients often talk about how caring the vets are, which means they can communicate openly. This helps when a pet needs long-term support because everyone works together to keep them healthy. Care Center Cincinnati continues to grow as a cornerstone of the Cincinnati pet-owning community. Whether it is aiding young pets in building the foundation for a healthy life or assisting senior ones, battling chronic ailments, the experts are always ready to help. She continues to educate herself about new developments in veterinary medicine. This ensures that every pet gets the best care possible. It also actively encourages responsible pet ownership and community involvement. Care Center Cincinnati provides services to families by means of standardized design techniques where intermittent repetition in Ohio homes establishes symmetry. Rooms are set up the same way each day (furniture, lights, and doors) so that no extra decisions need to be made. Staff members perform no voice modulations, limited movement arcs and pauses between steps. Scents are neutralized between visits to prevent smell layering, and smell control is another high priority. The pattern of a pet’s orientation allows the owner to choose whether to sit close or far. Care Center Cincinnati offers services such as diagnostics, infection and joint health management, dietary changes counseling, behavior and recovery monitoring. Services arise in dynamic sequences, not static lists. When the creature turns away or lowers its ears, staff repeat familiar actions, such as air strokes or offering a towel/sleeve as a tactile anchor. The plan of treatment aftercare resides in the rhythm-based integration. Families are taught how to establish a consistent routine following the procedure and how to minimize stimuli in their homes while using soft sounds to control sleep functions. Whereby they further aim to adjust the pet’s environment so that it can regain its daily activities without getting lost. Care Center Cincinnati expands its services throughout Cincinnati and the nearby Ohio areas by implementing natural animal regulation principles, such as gentle rhythms, predictable spaces, and low-noise decision-making.
Business Hours
Monday
00:00AM-24:00PM
Tuesday
00:00AM-24:00PM
Wednesday
00:00AM-24:00PM
Thursday
00:00AM-24:00PM
Friday
00:00AM-24:00PM
Saturday
00:00AM-24:00PM
Sunday
00:00AM-24:00PM
Popular Hours
6a
12p
6p
12a
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Closed on {{popularHourDay.text}}
Services
24 Hour Emergency
Acupuncture
Anesthesiology
Avian (Bird) Care
Behavioral Counseling
Blood Pressure Monitoring
Bloodwork
Boarding
Cardiology
Cold Laser Therapy
Diagnostics
Emergency Care
Endoscopy
Hospice and Palliative Care
In-House Pharmacy
Internal Medicine
Laboratory
Lameness Locator
Laser Therapy
Mobile Vet Services
Neurology
Nutritional Counseling
Oncology
Orthopedic Surgery
Pain Management
Physical Therapy
Prescription Medications
Puppy and Kitten Care
Radiology (X-rays)
Regenerative Medicine
Surgery
Telehealth
Ultrasound
Vaccinations
Wellness Exams
Reviews
Meagan Mitchell
7 Jul 2018
We unfortunately had to bring my dog here on a Friday evening after a serious tussle with another dog. From the moment that they saw my dog, the staff treated him with patience and a sense of urgency ...
We unfortunately had to bring my dog here on a Friday evening after a serious tussle with another dog. From the moment that they saw my dog, the staff treated him with patience and a sense of urgency that put me at ease. They were friendly and understanding even when they were busy on this night. We did not get to go back into the actual ER with our dog for good reason, but we were followed up with several times from the lobby through our 6 hour visit. The vet was understanding of our needs and our dogs and took the time to inform us of the after-care. Every emergency room visit will be more than anyone wants, but the overall cost was reasonable given the care that we received. I’d recommend this facility to anyone with a true emergency for their dog.
Ronnie Wright
30 Jun 2018
I do NOT like how you have to sit in the waiting room while you dog is being seen!!! Then after the Vet sees your dog they send a ASSISTANT to talk to you, so you NEVER get to be with your pet to calm...
I do NOT like how you have to sit in the waiting room while you dog is being seen!!! Then after the Vet sees your dog they send a ASSISTANT to talk to you, so you NEVER get to be with your pet to calm them down.I was worried to death the whole time. I will NEVER EVER come here again.
Taya Thomas
29 May 2018
Dr Sharmila Ruparel gave me hope when I had none. If you have an emergency, this is the place to go. She didn't give up even when I was ready to. I'm very thankful for her.
Melissa Messersmith
16 May 2018
I had to put my dog down last night. Dr Lavigne was extremely compassionate. I was touched that she cried even though she never met my dog before. I appreciate the kindness from her and the rest of th...
I had to put my dog down last night. Dr Lavigne was extremely compassionate. I was touched that she cried even though she never met my dog before. I appreciate the kindness from her and the rest of the staff and for handling the emergency quickly so she did not suffer.
Update...I got a sympathy card in the mail with ink prints of my dogs paws. Extremely thoughtful. Thank you so much for the wonderful keepsake.
crystal clear
15 May 2018
I was recommended to go here with my dog Max by my friend. I am so happy that I listened to her recommendation! I drove a little over an hour to get there. The staff behind the desk went well out of ...
I was recommended to go here with my dog Max by my friend. I am so happy that I listened to her recommendation! I drove a little over an hour to get there. The staff behind the desk went well out of their way to make you feel comfortable. They were also very polite and nice. Once we got to go to a room to wait for the vet, it was a long wait. The vet did apologize for the wait and stated that another animal needed more of their attention before she could get to me (my puppy was not in a serious emergency state, so I understood). The vet answered all of my questions, she was very thorough. I could tell that she was very knowledgeable and it made me feel more at ease. The tech vets were just a great as well. Overall I spent four hours there, but it was well worth the wait. Prices were high, but you need to think about it as a hospital... because that is what they are. So overall, I am 100% completely satisfied with our experience. Thank you for all for your help there!
MJ
23 Apr 2018
Our 3 1/2 month old German Shepherd Winston injured his leg so we took him to Care Center in Centerville. They found that he had fractured his elbow and would require surgery. They got him stable, o...
Our 3 1/2 month old German Shepherd Winston injured his leg so we took him to Care Center in Centerville. They found that he had fractured his elbow and would require surgery. They got him stable, on pain meds and transported him to Cincinnati for surgery. The staff at both locations were wonderful they kept us update in the late evening on the his move and had no issue with my numerous calls checking on him during the night. The surgery was a success and we got to bring him home the next day, to our surprise our estimated cost was higher than our bill and we received a refund. I would highly recommend the Care Center in either Centerville or Cincinnati to anyone, I will not hesitate to take my animals there they were truly wonderful and I can't thank them enough for everything they did for Winston.
Keith Sharp
18 Apr 2018
Keith Sharp
I definitely recommend Care Center for all veterinary needs. They are so compassionate towards the animal and their owner. They take their time in explaining things and are very thorough ...
Keith Sharp
I definitely recommend Care Center for all veterinary needs. They are so compassionate towards the animal and their owner. They take their time in explaining things and are very thorough about all the details in treatment. Plus, they have state of the art equipment and are well recognized and accredited by numerous veterinary organizations.
Shantel Strausser
2 Apr 2018
Thank you SO much to the team at CARE Center. The way you care for our pets (okay, family members, who am I kidding?), is phenomenal. We couldn’t have asked for a better team to entrust with Sophie’s ...
Thank you SO much to the team at CARE Center. The way you care for our pets (okay, family members, who am I kidding?), is phenomenal. We couldn’t have asked for a better team to entrust with Sophie’s care. We have full confidence that Sophie will benefit from her SRS treatments and have all of you to thank. We will recommend your team to anyone who comes across the unfortunate diagnosis of pet cancer. We drove five hours and spent a week in rainy Cincinnati all because we knew CARE Center was our best bet at getting some extra time with our girl, however we didn’t expect the level of care she (and us) would receive. THANK YOU ALL SO MUCH! FROM THE BOTTOM OF OUR HEARTS! (Sophie says thank you too, I’m sure of it!!)
Sara Everhart
31 Jan 2018
The staff is super friendly, but we waited a really long time, which is understandable, kind of. We paid a LOT of money to be sent to a suggested vet who didn't specialize in the animal we brought in ...
The staff is super friendly, but we waited a really long time, which is understandable, kind of. We paid a LOT of money to be sent to a suggested vet who didn't specialize in the animal we brought in to be seen by them. We had to find a different vet all together. So morale of the story, only go to these people if there are no other options.
Deborah Miller
5 Dec 2017
When any of my beloved pets need care beyond what our veterinarian can provide, we rely on The Care Center. I'm very thankful they are there for us!!! They most recently saved our Boxers life. He has ...
When any of my beloved pets need care beyond what our veterinarian can provide, we rely on The Care Center. I'm very thankful they are there for us!!! They most recently saved our Boxers life. He has been diagnosed with Boxer Cardiomyopathy. The medication prescribed by the ER doctor literally took our beloved pet from deaths door, back to the funny, goofy guy we love. The vets and techs are kind, knowledgeable and caring. They even sent me a text with a picture of my boy while he was a patient there. How sweet is that? Today Rocky saw their cardiologist. Once again, compassion and incredible knowledge was shown. Yes they are expensive, but they are there when we need them AND THEY SAVE LIVES! Thank you and God bless you all!! Randy, Debbie and Rocky Miller
Paul G.
11 Jul 2017
The staff and Vets are top notch the 3 times we have used the care center. It is so nice to have a facility open 24 hours... somehow it seems something comes up at night or weekends. Would highly rec...
The staff and Vets are top notch the 3 times we have used the care center. It is so nice to have a facility open 24 hours... somehow it seems something comes up at night or weekends. Would highly recommend to anyone seeking emergency care for their pet!
D C
11 Apr 2017
A great emergency clinic but like going to the emergency room for humans unless your pet is literally dying when you go in you may have a long wait but this is one of the only 24 hour emergency vets i...
A great emergency clinic but like going to the emergency room for humans unless your pet is literally dying when you go in you may have a long wait but this is one of the only 24 hour emergency vets in town. Just know where you are going and don't write bad reviews about the price and wait if you do not know what you are doing.
Brandy Cox
3 Apr 2017
I took my long haired chihuahua to the Care Center due to back problems. He had done seem two other vets that gave him med's but non of the med's helped. After doing this for a week my vet referred me...
I took my long haired chihuahua to the Care Center due to back problems. He had done seem two other vets that gave him med's but non of the med's helped. After doing this for a week my vet referred me to the Care Center. The Care Center is almost two hour away from my home but the only place that done emergency serves. So I loaded up Dippy and heeded to there facility. He was in server pain when we arrived. The took him back right away to evaluate him. It did take a little while before the talked to us but they take care of the most critical patients first so that was understandable to me. Once I did talk to them they told me what all they wanted to do and gave me an estimate of how much it could cost. They came back with an estimated of 4600. to over 5000. I could not believe how expensive they were. I gave them 4000. down and left my sweet baby there. They started him on an IV right away so they could give him pain meds. They also sent me pics of him a couple times a and I really appreciate that since I live so far away. I think they done a great job with him while he was there. They done his surgery and gave him meds to take home. He is doing great. I really think this is a great place and they do great work. The only down fall for me was the price.
Donna Cox
22 Feb 2017
This is the second time my snowy had to have knee surgery the staff is so nice and considered about her. And I really like Dr. Rowe .thank you all for taking care of my snowy. I would recommend this ...
This is the second time my snowy had to have knee surgery the staff is so nice and considered about her. And I really like Dr. Rowe .thank you all for taking care of my snowy. I would recommend this place to anybody..
Pamela Wireman
11 Feb 2017
I had an emergency with both my dogs. My vet couldn't see them and recommended I take them to Care Center. They were seen right away (some people complained about urgency - it functions like a human E...
I had an emergency with both my dogs. My vet couldn't see them and recommended I take them to Care Center. They were seen right away (some people complained about urgency - it functions like a human ER and hospital; the most urgent cases are taken first. It's not first come, first serve) and a tech came out to tell me their vitals/etc. within 5 minutes. Dr. Ruparel was excellent - probably the best medical provider I've had experience with considering both humans and animals, and I work in the medical field so I have seen many "bad" and "good" providers. Her rapport was wonderful in a very stressful situation. She needed to sedate both dogs, and she came out to explain again and worked with me as far as my work situation. She called me that night to give me and update. After I took them home, she called the next morning to see how they were doing and to give me practical tips on how to do some of the treatment and management. I really appreciated her competence and compassion. All of the techs, staff were very helpful. The tech who explained to me the treatment plan (Dr. Ruparel was no longer on shift) was excellent - I thought she had been doing it for years but apparently she had recently started. I had questions and she followed up quickly with the Vet. Many thanks to Care Center.
Dina Scharnhorst
4 Feb 2017
I took my cat in for a sudden, catastrophic illness; and while he did not survive, the vet, techs and staff were most kind, considerate, gentle, and professional in their care...for both animal and hu...
I took my cat in for a sudden, catastrophic illness; and while he did not survive, the vet, techs and staff were most kind, considerate, gentle, and professional in their care...for both animal and human.
Karissa Chow
2 Feb 2017
Amazing place. All the staff we have encountered and Dr. Schrader are absolutely amazing. We had our young pup Harley there last year with a broken growth plate in her back leg. She has healed and she...
Amazing place. All the staff we have encountered and Dr. Schrader are absolutely amazing. We had our young pup Harley there last year with a broken growth plate in her back leg. She has healed and she is back to her normal self, doing great. We just left there today after picking up our 2nd dog kyra that had an acl tear which turned into a horrible infection in her knee. Luckily, they caught the infection in time and put her on meds. We took her in for a follow up yestersay and they eneded up keeping her to do her surgery. Dr. Schrader has been wonderful. We couldn't ask for a better experience during this stressful time. Brought the staff some goodies to eat through afternoon to show our appreciation but we will never be able to thank you guys enough for caring for our dogs like they were one of their own.
Paula Van Auken
26 Jan 2017
Just picked my big guy up from having an ACL repair surgery with Dr. Schrader and I couldn't be more pleased with my entire experience. From the educated staff that answered my questions by phone prio...
Just picked my big guy up from having an ACL repair surgery with Dr. Schrader and I couldn't be more pleased with my entire experience. From the educated staff that answered my questions by phone prior to surgery, to the compassion that was shown to me upon intake (I was quite emotional), the entire staff here TRULY cares! Dr. Schrader did an AMAZING job on the surgery, his site looks beautiful! Upon picking my Sinatra up I was educated extensively on his at home care as well as rehabilitation options that are available at this facility (Hydrotherapy?!?! YES!!). They turned a very scary and painful experience (for our Sinatra AND our family) into a positive and compassionate one! I look forward to continuing our choice of services with THIS facility! Thank you ALL for what you do!!! It means so much to our family!!
Carol Irwin
23 Dec 2016
After two frustrating attempts to fill out the survey form online I have given up. Both times after filling out almost the entire portion it sent me back to the beginning.
FYI: I gave excellent grade...
After two frustrating attempts to fill out the survey form online I have given up. Both times after filling out almost the entire portion it sent me back to the beginning.
FYI: I gave excellent grades for everything including Dr. Maitland and the technicians
I can't think of any area where the care and service was lacking
Jennifer Gram
7 Dec 2016
My poor kitty was not acting her self and began to be lethargic. I don't have money up front to have taken her to a vet. I got approved for care credit but local vet office didn't have anyone in offic...
My poor kitty was not acting her self and began to be lethargic. I don't have money up front to have taken her to a vet. I got approved for care credit but local vet office didn't have anyone in office till a week later. Worried about my baby not eating, drinking or using bathroom I decided to take a vacation day off work and drive over an hour to this location. I knew my kitty was sick but was very distraught when the vet told me that original tests came back ok and that they wanted to run over $2,000 worth of testing. Me and my 10 year old son just lost it. There was no way I could afford that. They came back with a lower $1300 estimate but I felt as if I had no choice but to end my kitties life. The vet was nice enough but she kept saying the kitty is very sick. I had no idea what was going on. I felt numb and cornered. My son was crying and didn't understand I had to choose between not being able to pay bills or the life of my baby 5 year old kitty. I just lost a fur baby 3 months ago and it was hard to lose another one. A lady who rescued cats told me the next day she thought the vet should have given her IVs and antibiotics and sent me home. How true that is I don't know and will never know. The staff at front desk were nice enough. The young man who brought me in the estimates was nice enough too but it did seem that money was a huge priority to this place. I only saw the vet for a few minutes and honestly felt like she was a little rushed. I ended up paying almost $400 for my visit and to end my kitties life. I don't know if I feel I would go back here or not. RIP Fluffy
Julia Temple
5 Dec 2016
Took my dog Skye to Care for the first time a few weeks ago. She just wasn't feeling well and we had no idea what was wrong with her based on her symptoms. There was hardly any wait time and they took...
Took my dog Skye to Care for the first time a few weeks ago. She just wasn't feeling well and we had no idea what was wrong with her based on her symptoms. There was hardly any wait time and they took great care of her. Turns out her symptoms were "swimmer's tail". Dr. Shepherd took the time to explain the condition to me and even to my mom on the phone. What a professional and caring staff! Skye is now back to wagging her tail continuously! Thanks Care Center!
Andy Kirk
3 Nov 2016
To start any negative reviews you read are probably from people that were extremely stressed out. This was my first experience and it could not have been better especially since it was at 3:30am to al...
To start any negative reviews you read are probably from people that were extremely stressed out. This was my first experience and it could not have been better especially since it was at 3:30am to almost 6am. My cat and best friend Rocky was experiencing uninary blockage, and for male cats can be fatal. I wanted to wait till the following morning to take him to the vet but when I checked on him, I felt that wouldn't be wise. I started by calling. I reached Becca on the phone and she was very helpful with explaining how things would work and that she agreed with bringing him in. She also made sure the staff was advised I was coming.
She greeted me and took Rocky straight back while I filled out paper work. Rocky is not good with new people and he took right to the staff!
Dr. Farrell met with me some time later to get some info and to explain to me how to proceed. He had the fore-sight to give Rocky an ultra sound vs going straight to possibly expensive x-rays. I was set up with proper medication and Rocky made a full recovery. Obviously this a synopsis of the entire story but the end of be story is that it was a great experience though of very stressful situation for me. Rocky means a lot to me and the staff made me feel like he meant something to them!
Thank you Becca, Patrick, and the other staff I did not interact with.
-Andy
Claudia Urbina
21 Oct 2016
We are so GRATEFUL for the care you gave our fur baby KuKi . We know you have many patients in your practice but you always made me feel like Kuki was one of your own family members. You showed so...
We are so GRATEFUL for the care you gave our fur baby KuKi . We know you have many patients in your practice but you always made me feel like Kuki was one of your own family members. You showed so much love for her and you have no idea how much that means to me. Kuki came in your office in bad conditions , she had lost a lot of blood and to top it off found out she had a penny in her stomach . We were devastated to know how critic her condition was , luckily she was in great hands. We are very thankful Dr Raghu and the staff did everything possible to keep my baby alive . We did not have the funds to get her treatment, Dr Raghu and staff did everything in their power to get as much funds as they could to safe Kuki . Now shes better and stable... !! This facility gave my little girl a second chance in life !!! Thank you, Dr Chantel Raghu and Staff ! Sincerely Kuki and family <3
Megan Murphy Gurley
17 Oct 2016
What a caring and nurturing facility! The doctors, nurses and support staff were gentle, patient and kind. They helped our Emily when she had a problem with her eye on a Sunday when every other vet of...
What a caring and nurturing facility! The doctors, nurses and support staff were gentle, patient and kind. They helped our Emily when she had a problem with her eye on a Sunday when every other vet office is closed. We were pleased with their intake process, and they let us hold on to her before the vet was able to give us his diagnosis. Dr. Carey took the time we needed to ask questions and we never felt as though we were being rushed out of the exam room. They also communicated to our regular vet office the following day so her records were up to date there as well. Would always recommend this animal hospital in case of any pet emergency!
Patti N.
10 Oct 2016
I must tell you that this facility is indeed first rate as far as the staff and the building. Beautiful! But the problem I had with them was their financial terms. When I brought my cat in for trea...
I must tell you that this facility is indeed first rate as far as the staff and the building. Beautiful! But the problem I had with them was their financial terms. When I brought my cat in for treatment they gave me an estimate of $1652. They required a deposit of $1161!! That is a 70% deposit! I had a bad time getting that amount together. I looked on their website for financial arrangements and there was nothing listed to help me out. My cat had to stay longer than estimated and they wanted to do another procedure which they wanted another deposit of funds for $398! For a $580 procedure. I spoke to the vet and complained about these unreal deposits. I ended up not having to pay this deposit. My final balance was $929. For a grand total of $2,090. When I picked up my cat I told the girls at the desk they might want to offer Care Credit. They told me they do have that and pointed to a small stand at the end of the counter. I told them that nothing was on their website about it and not one employee let me know they offered it. They then asked if I wanted it after I had paid this giagantic bill for my cat's blocked uretha that had a mucus plug removed. I had other dogs and cats with the same problem and the cost was $500 to $600. So all in all they have great care. But it costs 4 to 5 times the normal amount! And you better have large sums to even have them treat your animals.
Ashley Hart
27 Sep 2016
Our dog was run over this past weekend and everyone at the center was very attentive to her needs. Unfortunately, the damage she suffered was far too extensive and we had to put her down. I work in me...
Our dog was run over this past weekend and everyone at the center was very attentive to her needs. Unfortunately, the damage she suffered was far too extensive and we had to put her down. I work in medicine with people and completely understood Lady's prognosis and feel as if I was given the most accurate recommendation on how to proceed in her care. They were honest and up front communicating with me and I truly appreciate that. Thanks to each and every one of you that treated Lady as your own. You are very special people to our family!
Gayle Duplinski Garrison
23 Aug 2016
I have used the Care Center many times. They are currently working on my much cherished 2 year old as we speak. They go above and beyond with care and their compassion is great. They're fees are so re...
I have used the Care Center many times. They are currently working on my much cherished 2 year old as we speak. They go above and beyond with care and their compassion is great. They're fees are so reasonable for the amount of work they put into the efforts to recover animals to their fullest. I don't think some people understand this. Your regular vet may offer a cheaper "hospitalization", but having worked for vets, that means your pet is left alone many times for up to 12 hours alone and that under trained people are handling critical care. I am so very, very grateful to have the Care Center at my disposal and that I work with a family vet who recognizes the true value of critical/emergent care. The quality of care and the quality of staff is second to none.
Corie Aranyos
21 Aug 2016
First time visiting with our new kittens, staff was friendly, and helpful. We appreciate all the help.
Our visit was not too pricey, due to our one kitten only having an eye scratch and infection. D...
First time visiting with our new kittens, staff was friendly, and helpful. We appreciate all the help.
Our visit was not too pricey, due to our one kitten only having an eye scratch and infection. Dr. Lavine was very knowledgeable as well as her tech!
Would definitely recommend, and will go back in the future if we need to.
Laura Evers
2 Jul 2016
I want to thank the staff of Care Center (Dr. Marlo Anderson, Mary Beth, Katrina, and so many others) from the bottom of my heart. It has been a long 72+ hours but I am so grateful for the kindness an...
I want to thank the staff of Care Center (Dr. Marlo Anderson, Mary Beth, Katrina, and so many others) from the bottom of my heart. It has been a long 72+ hours but I am so grateful for the kindness and skill the doctors, vet techs, and receptionists displayed.
My miniature schnauzer Belle started exhibiting terrible symptoms that included vomiting, bloody diarrhea, dehydration, etc. I immediately brought her to Care Center. She stayed there for three days and two nights. The professionalism and compassion of the staff was top-notch. Yes, it is expensive. But this isn't a situation where you shop around for price because you are buying a used car and want to get a deal - this is an animal's life, and I would pay the costs all over again in a heartbeat.
I visited Belle four times during her stay. I was always welcomed, and the staff does their best to keep your wait time to minimum. Note, you may wait. Welcome to adulthood, where you have to wait for good, quality things. The wait was always worth it.
Dr. Anderson was thorough and kind through the entire process. My Mom even received a photo via text of Belle resting in her cage. The attention to detail was astounding.
I am so grateful a place like Care Center exists. It's where you go when circumstances are above your family vet's head. Hopefully we never have to return, but if we do I will rest a little easier knowing that such a wonderful staff works there.
Thank you Care Center!
Laura E.
1 Jul 2016
I want to thank the staff of Care Center (Dr. Marlo Anderson, Mary Beth, Katrina, and so many others) from the bottom of my heart. It has been a long 72+ hours but I am so grateful for the kindness an...
I want to thank the staff of Care Center (Dr. Marlo Anderson, Mary Beth, Katrina, and so many others) from the bottom of my heart. It has been a long 72+ hours but I am so grateful for the kindness and skill the doctors, vet techs, and receptionists displayed. My miniature schnauzer Belle started exhibiting terrible symptoms that included vomiting, bloody diarrhea, dehydration, etc. I immediately brought her to Care Center. She stayed there for three days and two nights. The professionalism and compassion of the staff was top-notch. Yes, it is expensive. But this isn't a situation where you shop around for price because you are buying a used car and want to get a deal - this is an animal's life, and I would pay the costs all over again in a heartbeat. I visited Belle four times during her stay. I was always welcomed, and the staff does their best to keep your wait time to minimum. Note, you may wait. Welcome to adulthood, where you have to wait for good, quality things. The wait was always worth it. Dr. Anderson was thorough and kind through the entire process. My Mom even received a photo via text of Belle resting in her cage. The attention to detail was astounding. I am so grateful a place like Care Center exists. It's where you go when circumstances are above your family vet's head. Hopefully we never have to return, but if we do I will rest a little easier knowing that such a wonderful staff works there. Thank you Care Center!
Ashley J.
8 May 2016
Excellent care, professional staff.. Proces are high, but this place is perfect for emergencies..we took my dog in for an accidental ingestion, and I left feeling that he was in good hands and was bei...
Excellent care, professional staff.. Proces are high, but this place is perfect for emergencies..we took my dog in for an accidental ingestion, and I left feeling that he was in good hands and was being given the best care. The prices are totally worth it, level of.care is outstanding.. especially at 1AM.
Taylor C.
16 Feb 2016
From physical therapy with the fabulous Ginger to cutting edge stereotactic radiosurgery for cancer patients. Care Center has it all!
Matthew R.
20 Dec 2015
Don't have enough good things to say about this place. Brought my dog here late on a Friday night after she was ripped apart by another dog and they were so quick to get me in that they met me in the ...
Don't have enough good things to say about this place. Brought my dog here late on a Friday night after she was ripped apart by another dog and they were so quick to get me in that they met me in the lot to get my dog from me. She was being diagnosed for about 20 minutes and was in surgery for about 3 hours being cared for. The staff was extremely caring and sweet and the docs were extremely knowledgeable. I will say the prices are very expensive but to be honest with the amount of care she got when it was needed most, I am not going to complain in the least for this is truly one of those moments where you get what you pay for. I would absolutely return for another pet emergency.
Melissa O.
3 Mar 2015
The facility is beautiful! And, I do mean beautiful. Everyone is super professional. The Saturday afternoon admins are very dry. The prices for a male cat with a blocked urinary tract was 4 time MORE...
The facility is beautiful! And, I do mean beautiful. Everyone is super professional. The Saturday afternoon admins are very dry. The prices for a male cat with a blocked urinary tract was 4 time MORE than what I paid for the same procedure at another location, not associated with Care Center, back in 2013. I was floored. Absolutely floored. I'm still shaking my head. I am sure my cat received knowledgeable care by 24/7 Doctor-staffed and operated facility, but in 2013 when my cat was near kidney failure, and in much worse shape that he was this past Saturday, I took him to a Veterinarian office that also offered emergency services to ailing animals. They did the EXACT same procedures for 1/4 of the price. In 2013 I paid $450.00. This past Saturday the charges came to $1600.00 at Care Center!! I took those estimates on those same services to the previous place that had treated my cat and the estimate came back at $466.00. My heart is sick. I am disappointed beyond disappointed that I allowed myself to apply for a Credit Card to pay for these services at that amount when I should have taken him another 30 minutes by care to where he had been before. While I have no doubt that the care was excellent and the Doctors are knowledgeable, what I believe I am paying for is the fact that this place is ONLY a 24/7 hospital, and not also making money treating pets routinely as a veterinarian office. I will NEVER visit this place again and I'll not too soon forget that I spent 4 times what I had to for something 10 minutes from my home to save me drive time and personal time. Never again.
Julie B.
9 Jan 2015
I have never written a review in my life, but was so pleased with my experience here last week I created an account on yelp to do just that. I have two dogs that I have had to bring here for various t...
I have never written a review in my life, but was so pleased with my experience here last week I created an account on yelp to do just that. I have two dogs that I have had to bring here for various things throughout the years and have always been more than satisfied with the care. It's a little more expensive then a regular vet, but that is to be expected since it is a 24/7 facility. Last week I had to bring an elderly pet in to be euthanized due to my odd working schedule and the limited holiday hours of my regular vet. It was an experience I would have rather not had, but I could not be more pleased with how I was treated by the entire staff -from the girl at the front answering phones to the vet that performed the procedure and sat with me the whole time. They were all beyond compassionate and understanding of the difficult situation I was dealing with. Today I even got a sympathy card from them with a nice handwritten message from the vet and a Pawprint from my deceased dog. The facility has always been clean and well-maintained and all the staff has always been professional. I cannot recommend them more for the excellent way they handled my dogs' care and my concerns. I can admittedly be critical of things, however this place even surpassed my expectations.
Maryann V.
15 Sep 2014
In July of this year, our 2.5 year-old Yorkshire Terrier was vomiting and having abdominal pains. We took her to the CARE Center and discovered via blood work and ultrasounds that she was suffering fr...
In July of this year, our 2.5 year-old Yorkshire Terrier was vomiting and having abdominal pains. We took her to the CARE Center and discovered via blood work and ultrasounds that she was suffering from Acute Pancreatitis. CARE Center staff including doctors, vet techs and nurses helped us navigate this scary and difficult time. Our yorkie was in the hospital for 8 long days. They were aggressive with meds and changing up the meds on a day-by-day basis. Everyone at this facility demonstrated caring and professionalism. I would visit 2x per day and was encouraged to call any time day or night. Yes, it was a bit expensive and yes, we were approached with quotes for services rendered to our dog and that was fine with us. We always felt she was in caring hands and being monitored much closer than we could have done it at home.Our Yorkie has been home with us now over 2 months and she is recovered and back to her normal, happy & playful self.I would just encourage all pet lovers to consider Pet Insurance. That is my only regret. More than likely, pet insurance would have covered 90% of this huge pet bill. Of course, It was worth every penny to have my fur baby recovered, home & happy!
Harry G.
24 Sep 2011
Our oldest dog had to have a splenectomy and we were totally nervous about the operation (that's alot for anyone, even a dog). The staff and board certified surgeons at the CARE Center were thoughtfu...
Our oldest dog had to have a splenectomy and we were totally nervous about the operation (that's alot for anyone, even a dog). The staff and board certified surgeons at the CARE Center were thoughtful, thorough and really actually caring. We were given a cost estimate range (depending on what they had to do once they got in surgery) and they did not charge the max when they were done. Our dog has recovered nicely.Great staff, service and professionals.Oh yeah, and there's a HUGE Charlie Harper mural in the lobby (see pic).
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FAQs
Where is Care Center Cincinnati located?
Care Center Cincinnati is located at 6995 E Kemper Rd, Cincinnati, Ohio 45249. It's easily accessible to pet owners in the Cincinnati area and surrounding communities.
What time does Care Center Cincinnati open and close each day?
Care Center Cincinnati is open Monday 00:00 AM - 24:00 PM, Tuesday 00:00 AM - 24:00 PM, Wednesday 00:00 AM - 24:00 PM, Thursday 00:00 AM - 24:00 PM, Friday 00:00 AM - 24:00 PM. On Saturdays, it's open 00:00 AM to 24:00 PM. On Sundays, it's open 00:00 AM to 24:00 PM.
Is Care Center Cincinnati open on Saturdays?
Yes, Care Center Cincinnati is open on Saturdays. Their Saturday hours are 00:00AM to 24:00 PM.
Does Care Center Cincinnati offer emergency or 24-hour services?
Yes, Care Center Cincinnati provides emergency veterinary care. They have 24-hour emergency service – if your pet has an after-hours emergency, you can call their emergency line at or go to the clinic for immediate care.
How can I book an appointment at Care Center Cincinnati?
You can book an appointment online with Care Center Cincinnati via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Care Center Cincinnati offer?
Care Center Cincinnati in Cincinnati offers a range of veterinary services, including 24 Hour Emergency, Acupuncture, Anesthesiology, Avian (Bird) Care, Behavioral Counseling. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Care Center Cincinnati offer vaccinations for pets?
Yes, Care Center Cincinnati provides pet vaccination services. They offer core vaccinations for dogs and cats (like rabies, distemper, parvovirus, etc.) as well as any recommended booster shots. You can schedule your pet's vaccines during normal appointment hours at their Cincinnati clinic.
Does Care Center Cincinnati provide boarding or kennel services?
Yes, Care Center Cincinnati has boarding facilities for pets. They can board your cat or dog in a safe, comfortable environment when you’re away. It’s advisable to book in advance, especially during holidays, as space can be limited.
Do they perform spay/neuter surgeries at Care Center Cincinnati?
Care Center Cincinnati provides spaying and neutering services for pets. Their veterinary team in Cincinnati has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
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