I brought my cat here as a new patient. Our former vet has retired and we were looking for a new vet. I made an appointment for an annual physical and for some vomiting problems our cat has been having. The waiting room had no available seating, as there were two large dogs and their owners squeezed into this tiny space. Dr Keller came in and she was interested only in the vomiting symptoms, and although I told her he needed his annual physical, she rushed through the exam. No stethoscope listening to the heart; no checking of the ears or mouth, no body temp taken. She suggested blood work to rule out anything serious for the vomiting (which I appreciated and agreed to), gave him his annual rabies vaccine, and that was it. That afternoon, the office was in chaos. I hadn’t understood completely the RX for the vomiting, the receptionist couldn’t get the doctor’s attention to clarify, it took 10 minutes to check out, as the receptionist was handling two or three other clients, as well as phone calls. Meanwhile my cat sat huddled in his carrier, terrified, as there was a barking dog 2 feet from his carrier. All in all, not a pleasant or reassuring experience. We will keep looking for another vet who can give my cat the time for a simple, ordinary annual exam. And who can answer my questions clearly. Maybe even write down the instructions that I can take with me. Read Less

All the staff are so warm and loving. They always make you, and your pet feel welcome and cared for. They never rush you, and take as much time as you need. Dr Keller is wonderful, as is Will and Toni. This place is amazing! Read Less

We have taken our animals to Lewis for 12 years. We adore Dr. Keller and he is great at his profession . He is genuinely a good guy. The practice is good about following up and communicating with us. The administrative support staff is always organized and we’ve always been pleased with how our fur babies have been treated. Read Less

Everyone at LAH is always friendly and helpful. Macie (my dog) loves Dr. Keller and Wil and starts wagging her tail when she hears or sees them. Dr. Keller is great at answering questions. Despite being very busy he took the time he needed to with me and Macie and Pogo (my cat), but got us in and out in a timely manner. Love LAH wouldn't consider going anywhere else. Read Less

Prior to finding Lewis Animal Hospital, I had been at a large vet chain. I was always surprised at some of the tests they ordered, as being in a medical field myself, they seemed unnecessary for what my dog was being treated for. I felt that they “ran up the bill” so to speak. I never feel that Lewis does this. I also have had the same vet, vet tech, and even the office staff for almost 8 years, which is amazing. They know my dog, and I trust them fully with her care. I recommend them highly. Read Less

I needed a vet closer to my house and am so happy to have found this group. Vets and vet techs are excellent; compassionate, thorough, and give lots of treatment options. My cats are always relaxed (as much as they can be) here and the front desk staff is stellar. Prices here are more than reasonable, too - even for prescription food. You can tell the team here love animals and love what they do. Read Less

Dr Polasky is not only an outstanding veterinarian; he is very compassionate and takes the time to get to know his patients (and their human families). It makes all the difference in the world. He has overseen the care of two of our family's pets (for over 20 years, collectively), and we wouldn't want to go anywhere else! Thank you, Lewis Animal Hospital! Read Less

I've been taking my dogs and cat here for several years now.  All of the vets are wonderful, they do excellent education, and are wonderful at communicating updates/concerns on pets the minute the info is available.  We moved 30 minutes away and still take our animals here,  absolutely worth the drive! Read Less

Maybe I just expected too much because of the great reviews.  Maybe it's because my appointment was the last one of the day. Maybe I walked into vet office of the wrong dimension. Either way, my first experience there was lackluster.The front staff are unfriendly, not rude or unpleasant, just not exactly, you know, nice. Then again, maybe they were just annoyed by the mournful meowing in stereo of the cats being held captive in their cells...I mean... carriers, trust me it drives me crazy too.They misspelled my pet's name, even though it was written out for them on the paperwork they had me fill out. C'mon now, being named after a crazy movie director is way cooler than a sparkly vampire.The vet tech said she was going to check to see if the vet had anything else for me and never came back. I thought we had a horror movie scenario on our hands and she was taken by some crazed animal in the back, but alas that was not the case. I saw her as I was leaving , so it was just a simple game of "forget the client in the exam room".It wasn't all bad though.  The vet assistant was very cool, even my cats seemed pretty chill with her. The vet herself, though she seemed rushed, was pretty easy to talk to and was able to answer just about all of my questions.  Well, the ones I was given an opportunity to ask anyway.It wasn't great, it wasn't terrible.  Just meh.  Would I go back?  The location and hours are very convenient so maybe.  The cats say no, but they'd say that about any vet. Read Less

Our animals have been going to Lewis Animal Hospital for over 30 years.  The staff at LAH is fantastic.  Even though I live in Chicago, my animals go to LAH for all their routine care (vaccines, teeth cleaning, checkups).   I've never had to wait long when we have an appointment.  Toni, the receptionist at the O'bryonville location, always fits us in even if I'm calling last minute.  My dogs have been seen by Dr. Keller and his wife (also Dr. Keller), and Dr. Polasky - all are wonderful. My beloved Maltese Leland was diagnosed with terminal cancer in Chicago.  She declined quickly, and I brought her in to LAH thinking I would have to say goodbye to her.  Dr. Polasky suggested giving her a steroid shot and told me to spend the weekend spoiling with her, knowing I would probably have to say goodbye the following week.   Well, that following week became 6.5 more months with my best friend.  When the time came to say goodbye, Dr. Keller (male) could not have been more supportive and sensitive to our grief, and the terrible decision that we had to make.  After it was over, Dr. Keller and Toni told me not to worry about paying then and to just get home and grieve and take care of myself, and I could pay at a later time (I was a mess).  They truly care about the animals (and their families).  I paid when I picked up her ashes 2 weeks later.  LAH also sent a sympathy card to me.Anytime my dogs have been sick, LAH follows up with a phone call to check on us. The doctors and Toni treat you like family.  Prices are very reasonable. Read Less

I took my new kitten here upon a recommendation from a friend and I am so, so glad that I did. First of all, I did not have to wait a long time for my visit, which is great. I don't like waiting, but cats really don't like waiting! The staff was friendly and helpful- they went above and beyond by checking inventory and offering to have a vet tech clip my kitty's nails.The veterinarian was so sweet and playful with my cat and gave her a very thorough examination. He was also easy to talk to and had helpful advice for me as well. When I checked out, I found that their pricing was very reasonable- lower than many other places. I was very pleased with my experience- we have a permanent, family vet for my Little Lulu. Read Less

Lewis Animal Hospital is wonderful. The vets are experienced, knowledgeable and tend toward conservative management of issues (instead of throwing everything but the kitchen sink at you just to cover their tails). The staff is warm, kind and very helpful. I feel confident that my dog is getting high quality, compassionate care.Scheduling tends to be very convenient - you can tell they work hard to fit you in when it's urgent. In the past few years we've had one or two instances in which we needed to be seen somewhat urgently, and they were able to fit me in on the same day at one of their locations. Their two locations also have great hours. They are open on Saturdays, which is always a plus. I would absolutely recommend them to friends and family! Read Less

I took my three cats here for seven years until we moved away. It was always easy to get an appointment within a day or two of calling at either the Madison or Galbraith location. The staff were always very nice to me and treated my cats well, even when the cats treated them poorly. Read Less

We love Lewis Animal Hospital, especially Dr. Polasky.  He is a great vet, reminds me of an old family doctor.  He takes care of our family (kitties) well.  Many vets I've been to make you feel like a revenue stream, this test, that test, buy this.  Dr. Polasky just takes good care of my pets.  Dr. Ogburn and Dr. Keller and all the great office and clincial staff round out a very good group.  Highly recommend.  Tell them Joe sent you. Read Less