My wife and I have used this vet for a few years. When dealing with Dr Mark McBride we have had no problems at all. However, the senior McBride has twice prescribed three shots for my cat Twice I have watched him come into the room, give my cat TWO shots then he palms and puts the third syringe in his pocket. The first time I wasn't looking close so not 100% positive. The second time I watched close and saw the same action. I asked him and he said he gave her all three shots. I KNOW he in fact did not. Dr Mcbride appears to be a fine Vet. McBride Sr appears to be a thief and a liar and is putting animals under his car at risk. Read Less

They murdered my blood hound through negligence and malpractice. The doctor admitted to not decompressing my dog after surgery and less than 12 hours later she died of bloat. Taking your dog here for a surgery is essentially a death sentence. I am doing everything I can to have them shut down so they can't intentionally kill anyone elses furry family members. Read Less

WAS going to adopt this clinic as our new place to get my exotic taking care of. I didn't even make it there. I had some questions about how they go about beak and nail trimming, we had an appt this coming week. She calls me, Dr. Kim, and said " I was told to call b/c you had a bird question?" Uhm..... Shouldn't it have went a little something like, "Hello My name is Dr. Kim from Monfort Heights Animal clinic, I was told you have a couple questions about your upcoming appt with (insert name)! How can I help you?" NOT EVEN CLOSE! As i tried to talk and she kept cutting me off (At this point I'm crying b/c shes being extremely rude and unprofessional) I had said the following, "I'm sorry that I have interrupted your day or upset you in some way, I am just concerned with how this is going to work I have never taken her to a vet I've only had her for a yr n half ..... "cut off again and told the reason she was virtually yelling at me and being rude was b/c she has had laryngitis for 2 weeks and I'm talking loud enough so you can hear me!?!?." Laryngitis is contagious and IMO she shouldn't be at work. At this point I was no longer comfortable for given her the ability to care for any of my animals. I haven't even met her yet and I already didn't want to go there. This situation was handled VERY UNPROFESSIONAL and this wasn't even an office visit. I was left off the phone crying, I told her thank you for your time I"m sorry I upset you and she said BYE and hung up. Needless to say I called my husband and then got back to looking and although I have to drive 19 miles and it might be a little more $ I explained to this new vet what just happened and getting her in ASAP. I won't recommend this vet to anyone that has strong feeling about how their pets are treated b/c her solution to my exotic was wrapping him in a towel and holding his down. NO TY! my babee would hate me forever letting some stranger hold him down in a towel! Maybe this vet is right for some but not someone as passionate about their babies as I am. Read Less

My cat and I had a bad experience here. I told the vet tech not to pick her up, they did anyway, resulting in my cat climbing out of the tech's arms, and hiding into a corner. Then the vet came, and did not treat me with much respect. I was told that the results from a different Vet were wrong, didn't get the treatment I asked for, and was rushed out. I didn't feel very welcome overall. Read Less

We have taken our two dogs here for a few years now.  They are always very responsive and also were able to diagnose an issue with our dog's knee that 3 other vets could not figure out.  Really very happy with them, their service and their prices.  So happy to have found a great vet here! Read Less