This place is beyond caring. i was on my way to work one day when a poor kitty was hit by a car. i knew the nearest clinic was this one so i hurried up and brought the cat there. they ran her back immediately unfortunately she did not make it but they were very caring and did all they could. Today i dropped off my cat to get neutered and again i was upset and they explained the process to me and made me feel better about the situation. I feel at ease now and cant wait to pick up my baby boy after work! Thank you for having such a great staff! Read Less

They're fast in what they door. Definitely have to wait before you're called because theyre busy from 6a to 7a. Otherwise they were all so kind & knowledgeable. My cat came home just fine luckily. They do a great job with all their services offered Read Less

I took my puppy " Tux " there for his first set of shots. This is one of the few businesses that I have been to, where everyone there loves their jobs. Very nice, and knowledgeable of their craft. I would recommend them to anyone seeking pet care. Highly recommended!!! Read Less

Scheduled an appointment yesterday afternoon to have my cat fixed. I was told on the phone to bring that cat in anytime between 6:30-7:00am. I arrived at 6:30 because I had to go to work. No one even arrived until 6:45, but still then no one came to unlock the door. So I called the store phone and the lady said she cant open or check my cat in until 7. So I made an unnecessary trip for no reason because if I waited I would of been late to work. As I read some of the past reviews this doesn't seem to be a new issue.. Someone needs to get their times right. Read Less

Excellent healthcare for my pet. I rescued her from a puppy mill and they were so sweet to her, she was very frightened but they made her feel comfortable while there. Brought her in the morning to be spayed. Updated her heart worm medications and helped her clean up an ear infection. Very reasonably priced and a good experience for me and my pet. Read Less

Prices are great. They really care about the pets they serve and are very efficient in the services they provide. They even call you post-op to let you know how your pet has tolerated the procedure and they are excellent at educating people after services are performed, in terms of how to care for the pet after the procedures and what to expect. Read Less

Everything seemed great when I had my cat spayed. They said that she had tapeworms, so I was under the guise that she was treated for them. They also gave me 2 other pills for 2 of my other cats. However, they gave me another extra pill that I didn't ask for. I tried to call them about it twice, but they NEVER returned my call. Therefore, I didn't know whether to give the extra pill to my cat or not, because it sounded like they already treated her. Read Less

Everything seemed great when I had my cat spayed. They said that she had tapeworms, so I was under the guise that she was treated for them. They also gave me 2 other pills for 2 of my other cats. However, they gave me another extra pill that I didn't ask for. I tried to call them about it twice, but they NEVER returned my call. Therefore, I didn't know whether to give the extra pill to my cat or not, because it sounded like they already treated her. Read Less

This is my second time going here... Was told about this place from my moms friend.. So we took my moms dog Biscut to get him Neutered. The wait was a little longer than I expected since I was due at work but they moved us along and I made it on time. This second time was today I took my pup Bubbles to get her Spayed. The wait was not long at all (since I planned for a long wait) and they just gave me the phone call at 3:20 p.m that she is all done and the surgery went well. I will be going here for any future needs. And I tell everyone I come across, everyone is nice greats you smiles and makes the pups and cat's feel loved. Read Less

This is my second time going here... Was told about this place from my moms friend.. So we took my moms dog Biscut to get him Neutered. The wait was a little longer than I expected since I was due at work but they moved us along and I made it on time. This second time was today I took my pup Bubbles to get her Spayed. The wait was not long at all (since I planned for a long wait) and they just gave me the phone call at 3:20 p.m that she is all done and the surgery went well. I will be going here for any future needs. And I tell everyone I come across, everyone is nice greats you smiles and makes the pups and cat's feel loved. Read Less

Very bad experience. Scheduled an appointment for a cat spay. Was told to drop off the animal between 6-7 am, and pick her up at approximately 3:00 pm. I brought my pet in at 6:45 on my way to work. The receptionist then informed me that I had to stay until the vet examined my pet which would take approximately half an hour. I informed her that nothing was said about staying for the exam, and that I would be late for work. The office was unprofessional refused to allow me to leave, and I had to take my pet to my workplace. She had not eaten or had anything to drink for over 12 hours. I had to ask my boss to allow me to drive back home (over 30 minutes away) and drop off my pet at home. Will NEVER use this facility again. Read Less

I wish there was an option of giving no stars.  I scheduled an appointment for a cat spy.  Was formed that I should drop her off between 6-7 am and pick her up around 3pm.  When I arrived, the office staff told me that it was "illegal" for me to leave until the vet examined my cat.  Nothing about this policy was EVER said when I scheduled the appointment. I am a teacher and cannot be late to work. The staff was extremely rude.  I had to take my cat to work, and my principal arranged for a substitute so that I could drive home (over 30 minutes away) and drop off my pet.  Unbelievable. Read Less

I took my kitten here who was 7 almost 8 months last year and just now found the Facebook page to write a review. First I was told over the phone if we got to the clinic when it first opened we wouldn't wait long- wrong we waited 2 hours to be seen. Once we finally got seen they kept telling me I was going to have to pay extra because they felt babies in my cats stomach- I told them many times it wasn't possible since I've had her since she was 8 weeks old and has never been outside or in contact with a male cat. When I finally was able to pick her up they kept trying to pressure me into buying a cone at that very moment. My cat has been to her vet many times after getting spayed, I regret taking her to a clinic especially after the customer service issues I had. Read Less

The cost was reasonable, the staff efficient, the tech friendly and knowledgable, and Sarah the vet was awesome! She was personable and reassured me about the procedure. I will take all my pets to her now. Read Less

I had a great experience here. The vet and techs were sweet and thorough, the place was very clean and everything was explained really well to me. They were also easy to get ahold of if I had any questions. I'd recommend it to anyone who cannot or even can afford to pay full price at a "regular vet". I think those outlandish fees are just kind of ridiculous and I really don't understand they "why" or difference in all of it. There are certain guilds line that need to be met anyway so what exactly is the difference in price we are paying for between this low cost clinic and full priced vet? Could someone explain that???Anyway... thank you for caring for my sweet baby girl 5 month old mini doxie. She's recovering wonderfully! I'm very happy and so is she! Read Less

I had such anxiety over taking my dog to get spayed...I cried when dropping my Maltipoo off. The staff and vet were super nice in talking me through the procedure and loving on my scared dog. The next day she was back to her normal playful self. I'm very thankful that this clinic isn't just affordable but that they are also amazing at what they do. Read Less

My husband had to do the waiting for the spay dropoff and return for boosters, but I can say that i was so happy with results. Two years ago we thought the deal at PetSmart that included spay would be good. We spent hundreds of dollars extra at the emergency vet when her incision reopened. So much suffering. That cat is still afraid of anything that sniffs of going to the vet. This year our new kitten recovered so quickly, like nothing happened! She didn't mind going back for her boosters. Read Less

I had a great experience with my 13 year old Scooter and his Dental. The prices were better than anywhere in the valley that I have checked. Dr. Sara was awesome and the follow up was great. I highly recommend this office. Read Less

I chose this clinic based on the great reviews that I saw here. I actually live closer to the Spay Neuter Clinic in Gilbert but since this one had many more favorable reviews I decided to choose this one. I took my 5 year old very healthy dog in on Monday to get her spayed and on first impression I had no concerns: the facility was clean and the staff seemed friendly. She was in and out that day and she seemed to be recovering fine but a few days later she took a turn for the worse and has now been unwilling to move, unwilling to eat or drink, and her abdomen is really swollen. I called the clinic to ask them what I should do and if I should be concerned and the lady who answered the phone told me in a very rude and condescending tone "well, I would be concerned if it was my dog." like I was stupid for asking such a question. I asked if I could bring her in so the vet could take a look at her and she told me that "there's nothing they can do for her." and told me to see a full veterinary facility instead. I'm beyond frustrated and concerned for my dog. When I made an appointment at my local vet the receptionist told me that she had just received a phone call from someone else who had their dog neutered the same day at the same clinic and was also having complications. Long story short - STAY AWAY! If my dog doesn't recover I'm going to be furious.Read Less

I brought my 2 cats here for a spay and neuter a month ago. Overall, I am happy with my decision to take them to the Spay Neuter Clinic rather than to their regular vet. Basically, it was my only option because I couldn't afford the surgeries with their regular vet. I really appreciate that there are vets and vet techs that dedicate their time to delivering important pet care like this. It is definitely a fraction of the cost to go to the Spay Neuter Clinic and I can't imagine the staff is making very much at the end of the day, so you gotta give props to them. Both of my cats had their surgeries and are doing very well since. A very nice woman spoke with me when I came to pick up my cats after their surgeries and talked me through how to take care of them at home, how to give the pain meds I opted for, and even gave me some verbal doctors notes from the vet.Now, be aware, it is by no means a glamorous office (it is pretty dingy, but a fancy office costs $$$) and the whole check in/drop off process is a little rough (and a little traumatic - for both pets and parents). Keep in mind that there are going to be a lot of people scheduled on the same day as your appointment (I think there were at least a dozen people there the day I went) and some of those people will have more than one pet with them, so the check in process takes awhile. There will also be a wide range of animals in a very small room, from very large and hyperactive adult dogs down to itty bitty little scared kittens. Definitely stressful for the cats in the room and their owners, so if you have a cat be prepared for that. Also, there was only one woman trying to check everyone in and get information on each pet, so the check in process was a little stressful and disorganized. People were getting agitated (even though she was doing her best) - so having 2 people during the check in process would have been helpful.So, keep all of this in mind. Basically, this is a no frills option for having something very important done for your pet. If you have limited financial resources, this really is a great choice because the most important thing is that you have your pet spayed or neutered. It is probably a more stressful choice than an appointment at your regular veterinarian's office, so you have to weigh that into your decision - sometimes the added comfort of a more streamlined process and familiarity with your doctor outweighs any of the financial considerations. Maybe check it out first if you're worried. But really, this is a solid SOLID choice for a spay/neuter for your cat or dog. Read Less

DO NOT TAKE YOUR ANIMAL HERE TO GET FIXED! I took my 1 year old puppy here 2 months ago to have a routine neuter and the completely botched the surgery. I knew it from the second I saw the stitching of her incision that I was going to have problems with this in the future and sure enough it healed with bubbles and completely messed up. Today I came home and her incision was ripped open! After 2 months of healing it was still not fully healed and now she has a hole in her stomach and my options came  to paying $600 to take her to an emergency clinic for them to re stitch her or making her wait in pain till I could get her into the regular vet. If you care at all about your pet, suck it up and pay the extra little bit to take them to a real vets office. I am feeling so much guilt and remorse for allowing my dog in the hands of these inadequate people. PLEASE DO NOT GO HERE!!! Read Less

Great experience! You guys are awesome! My little Jasmine was up & about the next day! Her incision is barely noticeable. I will highly recommend your services to all my friends & family and more! Thx again!! Read Less

I think it's ridiculous that my cats are now required to have a rabies vaccine while getting neutered/spayed. My cats are strictly indoors and this irritated me. The appointment setting is inconsistent. I asked for an appointment a week from the one that was "available"  and it wasn't available and the next day I called as a different person and low and behold the one appointment I wanted was suddenly available. Coincidence, something opened up I'm not sure but it was annoying. Read Less

Cost was reasonable for spaying and shots. However, I asked for a prescription for heartworm medication since my regular vet was cheaper. They charged $7.00 just for writing the script. Thought that was a bit ridiculous. They also never gave me the rabies vaccine metal tag. They said they ran out and would mail one to me. I have contacted them 3 times and still no tag. Now I'm wondering about the legitimacy of the vaccine.  As cheap as they were, I wish I had went to my regular vet.This may sound petty to some, but I also hate when people I don't know call me "Honey."  So each time I have called to get the tag, not only am I frustrated that I'm wasting my breath, I have to hear  from the receptionist "it's in the mail Honey." Read Less

These people killed my 1 yr old healthy dog during a routine spay and had the gall to still charge $158 (after refunding me $100 when I picked my dead dog up). They overscheduled their day so they couldn't be bothered to take the right amount of time to ensure she was stitched up properly. She ended up bleeding internally for a long while in recovery. They opted to try to bring her temp back up with fluids (and charge me more money!) rather than check her. She started bleeding on their floor when I picked her up to go home. They opened her back up to fix their mistake. They kept her overnight to give her fluids but it was too late. They never called when they said they would. They lied about her condition and gave us false hope that she would be coming home. I'm angry. My children are devastated. My home feels the loss. To recap, I get to bury my dog and pay them $158 for killing her via incompetence/ lack of doing a thorough enough job to ensure she didn't bleed to death while the nice girl from the front assured me my dog was looking better and would be coming home. Read Less

I've taken all three of my animals there and they are so kind and gentle. My cats just got spayed today and they are doing wonderful. The vet on site is one of the best I've ever met!!! Thanks gals for all your hard work to keep my babies happy and healthy. Read Less

Spay Neuter Clinic was just what the doctor ordered for my cats.  While staying in Ohio caring for a sick relative, I rescued three cats from a kill shelter out of state that requires the adopter to get them spayed/ neutered within a certain period of time.  The cats were all sick with URIs coming from the shelter and needed combo tests as well, so I had already spent a few hundred dollars on their vet care getting them past all that before even looking for a place to do the required spay/ neuters.  I was not anxious to spend an additional 100 to 150 dollars per cat to get them fixed, especially since I had three to all get done at once and could not use the discount vouchers provided by the kill pound without driving the three cats 8 hours back to the state they came from.  As these were all very young cats and the spay/ neuter looked uncomplicated, I went looking for an inexpensive spay place in NE OH using a list provided by some NE OH humane society.  I discovered that one place on the list was no longer offering the discount service and would charge as much as my vet; another had terrible reviews for jacking up the price with extra services after the animal arrived at the vet; and a third, run by the SPCA, did not have an opening for several weeks, which was not desirable given that my female had already been caged with intact males at the stupid shelter and thus could already be in an early stage of pregnancy for all I knew.  Fortunately I found Spay Neuter Clinic who wasn't far from my NE OH house and could take the animals right away, the following week.  Spay Neuter Clinic staff were pleasant, understanding when I got stuck in traffic driving the cats to their morning drop-off appointment and was late, did not try to push additional services on me, and had the cats done in one day.  You drop off in the morning, they call you by noon to let you know how the animal is doing, then you pick up by 3:30 pm.  If you are familiar with discount spay/ neuter places (as many of us involved in cat rescue are), this is a much more relaxed environment than some of the places where if you don't show up precisely by 7 am or whatever you're kicked off the list.  It's been a couple weeks and everybody looks to be healing up nicely with no complications.  So if you have an animal young enough and of the type to have an uncomplicated operation  (e.g. not a cat over age 5, a visibly pregnant cat, or a pushy faced cat) I would recommend Spay Neuter Clinic.  It is not a snazzy place but it gets the job done. Read Less

I took my 5month old male puppy to be neutered here a few days ago. The staff was so friendly and informative. I picked up my pup later that day and he walked out with his tail wagging, looking like he didn't even have surgery! His incision site is healing up very nicely and the pain medication that they supplied seems to be working great. I was skeptical at first, but I definitely wouldn't hesitate to recommend a friend...you'll save money and get the same results as a privately owned veterinarian practice! Read Less

I've taken all if my pets here over the years and have had different experiences each time. Two cats were spayed, and recently I took my dog here to get neutered and have his dew claws removed. You get what you pay for. So so true. My most recent experience of taking my dog in was a total nightmare. I dropped him off in the morning and was with him while he was being examined and they told me that they would call me around 1/2 to let me know what time I could pick him up, but typical pick up time was 4:30. I waited for them to call and didn't hear anything back so I called them at 5:00, explaining what happened. They told me I could pick him up at 6:30. I didn't even know that they were open that late. So a week later, he has a really terrible cough. He was up all night coughing so I took him to my preferred vet's office the next morning. They ask if he had been boarded recently and I told them that he had surgery the week before. I have to take him outside because he probably has kennel cough, which is really contagious. Well, an exam, shot, two bottles of medication and $100 later, he's got what he needs. I call the spay and neuter clinic on a Friday about taking him in to get his back stitches removed and tell the receptionist that he has kennel cough, that he got it from there, he hasn't been around any other dogs, he's had a lot of surgery. She tells me I can take him in through the back door to not infect other dogs. I call Monday to take him in. The receptionist (different one) tells me that he can't come inside, they will have to remove his stitches outside, ON THE SIDEWALK. Um, no. I explain that he was vaccinated 6 weeks ago and that he still got kennel cough so it's just floating around in there. He didn't get it out of nowhere. She explains that it's safe. Have you SEEN the sidewalk in that plaza? I don't understand how that's a reasonable solution. He's a puppy, he gets excited, if he jumps up because he sees a dog and he gets cut? No thank you. That doesn't sound safe or sanitary, but they obviously don't care enough about sanitation or verifying that dogs are actually vaccinated or if dogs that are admitted are sick. No yes, I'm never ever coming back. I don't care how cheap it is. I don't think that it's right to perform surgical procedures on the sidewalk, nor do I think the ASPCA would agree. Read Less

I took my kitten here because it was the cheapest option (Vet quoted $250 to have her spayed).  The waiting room in the morning was pretty crowded, but my cat was fine.  The staff was great and was able to act like each person had the cutest dog or cat they had ever seen. They called when I could pick her up and my cat had zero issues!  They explained how to take care of her afterwards, and told me how she behaved while I was gone. Read Less

Ya know that saying, "You get what you pay for?"  That applies here.  I've been there twice with two different cats.  I have one cat who freaks out at the vet.  Typically I have to give him valium to calm him down.  You're not allowed to be with your animal while they're being examined or getting shots.  I don't like this.  I want to be able to ask questions and be informed of my pets health.  My other cat was taken there to get neutered.  He was fine, however, I was bothered that when I walked in I saw a dog on an operating table with his legs up in the air.  I presume the dog was getting fixed but seriously...close the door.  Nobody needs to see that.  And isn't that a bit of a sanitary issue?  Personally, I'll never go back, regardless of how broke I might be.  I'd recommend Gateway for pet care instead.  It's slightly more expensive but still way cheaper than a private veterinarian and the care is a million times better. Read Less

I'm very impressed.At low costs, I was able to drop off my dog quickly before work and I'll be picking him up after work.  The staff was VERY friendly and dealt both with the crazy Tasmanian devil dog before me and were lovey dovey on my dog (who was far from devil-ish).They also work frequently with local rescues, do cats, and dogs.Bob Barker Style: Spay and Neuter your pet [here] Read Less

This place is phenomenal! We took our cat, Sasha, here to get spayed a couple weeks ago and were very pleased. The staff was so nice to us and was very understanding when I told them I wasn't going to make it on time for their drop-off time because it was snowing badly on the day I went. We got her in and she was immediately taken in for her initial check-up. The vet and his assistant were very knowledgeable and addressed all my questions and concerns about her healing period after her surgery. We picked her up and check-out was easy, Sasha was happy (albeit drugged up), and they thoroughly explained again what to expect with her and how to take care of her. Their prices are very reasonable too so i would recommend them to anyone! Read Less

I've had nothing but wonderful experiences from the Spay Neuter Clinic. The receptionists are very nice and helpful. They don't try to sell you things you don't need, only what is needed to care for your animal. The prices are very resonable especially for the wonderful care the animals get. I refer everyone here and I use them as my vet for regular checkups and annual vaccines. I wish they took care of sick animals too. Read Less