The vet care at Northstar has been excellent. The staff are very willing to field the wide array of questions I had regarding my dog's recent surgery. They called up several days later on their own to check in and see if I had any questions and make sure my pooch was doing all right. They're good people, and took great care of both me and Doggo. I would highly recommend them. Read Less

I cannot say enough good things about Dr. Adam Parson and his staff at Northstar Animal Care. In December we brought our 3 year old GSD with a torn up rear knee to him. Dr. Parson evaluated the injury and agreed to perform a Tightrope procedure on the knee. Every single step from the initial consultation to the final checkup and review was professional and courteous. They *cared* about my dog and about my ability to rehab the injured knee. The surgery was very successful as was the recovery. I recommend Dr. Parson and this business without reservation. Read Less

I took my 3 yr old GSD with a torn up rear knee to Dr. Adam Parson in December. After a thorough exam, Dr. Parson agreed to perform Tightrope on my dog even though she was larger than normal for that procedure. He was very patient and caring and answered all of my questions without making me feel stupid or like I was inconveniencing him. (I had lots of questions). Everything from the initial consultation to the final rehab review went like clockwork and was top notch. Every single charge was spelled out up front and there were absolutely no surprises. The staff was wonderful to work with and from start to finish I knew they *cared* about my dog and wanted the best for both of us. I recommend this practice and this vet without reservations. Read Less

My cat had an injury that required bandage changes on her leg, and had been taking her to OSU's vet. I had been told by the people at OSU that it would be much less expensive to take her to a local vet and decided to try this place. The total costs to change her bandage at OSU had been under $50, including sedation, but the vet here wanted to charge $125 to change the bandage with sedation. Not including the $50 initial "physical exam" fee  which was basically me signing a piece of paper.  Absolutely ridiculous. I will not be taking my cat back here and I discourage anyone from going here unless you want robbed. Read Less

It's my second year taking my cat here and I can't recommend them enough. Dr.Parson and all the workers here are incredible. They go out of their way to make sure cats feel calm and comfortable at their clinic and it really shows. Thank you all for always taking such good care of my Angel! Read Less

We have taken all our fur babies to Northstar and they have all gotten amazing care. All the vets take the time to get to know you and your pets to better assist you in their needs. Warm and friendly staff. The only vets we will go to. Read Less

Dr. Adam and Joanna Parson and their entire staff are THE BEST in the city. My husband and I can not thank them enough for caring for and loving our 2 yorkies who have had various medical issues. We do not know what we would do without them and appreciate everything they have done. I would HIGHLY recommend them both. Read Less

Everyone at Northstar Animal scare is spectacular! We have loved getting to know the staff and doctors. They have always taken exceptional care of our dogs and now our hedgehog. They are well worth the drive from the north side of town! Read Less

I cannot say enough good things about Dr. Adam and Joanna Parson and their entire staff. My pup came down with a case of kennel cough- I knew that's what it was seeing as she experienced similar symptoms before. So I called over to the vet and they gladly put her back on an antibiotic she had been previously on when she had it.I greatly appreciated that they didn't make me bring her in and get her checked for what we probably already knew it was. Not that they brush off a dog being sick, but they allowed me to make the judgement call on my pet. And, anytime I have a question or issue and call in- they are always very quick to return my calls and talk to me about my concern about my pup. And it's always the doctor that calls me- not an aide (no offense to them, they are great too!) Also during my dogs check ups, Dr. Joanna Parson sits on the floor with her while she examines my pup. I don't know why that resonates with me, I just thought it made my dogs appointment seem more personal. They understand how to treat clients, and they are two of the nicest people. I highly recommend this place to bring your animals to for their care. Never have I been disappointed with them! Read Less

Much thanks for always taking such good care of my Abbey girl. Dr. Parsons (both!) have always been kind and very well explanatory about every aspect of her care and their recommendations. And their staff is not only kind as well but treats my dog as their own when she's there. From offering free "day watching" and fitting her in while I'm at work to taking excellent care of her, I'm thankful! Read Less

The family of Buddy Cliver would like to thank everyone who have prayers and donations to help his injuries due to a house fite on 219/16. A special thank you to Northstar staff and Darrell Smith for their efforts in taking extremely great care of Buddy during his traumatic and tough time. Our family missed and lives him deeply. Read Less

From the initial exam to The-Day-we-wish-would-never-come, Drs. Joanna and Adam Parson cared for our family cat with integrity and compassion. And truth be told, they cared for us, too :) It is never easy to say goodbye to a beloved pet, but they led us through the process with grace, and provided assistance and comfort during our bereavement.Read Less

Dr. Parsons is the best. Both Mr. and Mrs. Dr. parsons are the very best. They are very progressive in their approach and litterally saved my elkhound Glory's life.  I would never go anywhere else. Highly recommend. Read Less

Dr. Parson and his team did such a wonderful job when they operated on our dog! Not only was the operation successful (they had to remove a very large mass from his side) but the incision looked cleaner and more tidy than many surgical incisions I've seen on human beings. They took excellent care of Leonidas and were more than happy to answer questions and to make sure we knew how to care for him as he recovered. Read Less

I love this vet clinic. My cats have been treated by Adam and Joanna Parson for fibrosarcoma, and dental care, respectively. The results of their care are outstanding, and, equally importantly, both vets and their entire staff are kind, professional, and competent. I appreciate the level of care provided to my pets and have recommended this clinic to family and friends.Read Less

Our first visit at the 5th ave location was yesterday morning. I have seen the building many times in passing and was looking for a place to take my new pup. Based on other reviews, I chose to make an appointment here. I've been to other animal hospitals in the past, but this one is definitely the best yet. The woman at the desk was very friendly, helpful, and kind. When we got situated into our room, I noticed they had a dry erase board that said "Welcome" with all of the pets names, including my new puppy! The tech, Jen, and Dr. Kirby were very easy going. I adopted my dog from the shelter and he has been timid around strangers. They sat with him on the floor while they did his exam. They were very open to questions and addressed everything I had mentioned over the phone when I first made the appt. Really happy with the entire experience! Highly recommend. Read Less

Words cannot describe what it is like to have a sick pet. The family at Northstar Animal Care are truly professionals. Dr. Adam Parson and his staff treated my kitty (of 15 years) with nothing but tender loving care. Offering the right advice, the right tests, and the right treatments has made all the difference in her life. Ashley Anthony, a veterinarian assistant, was incredibly sweet and loving towards my kitty when they kept her for a few hours for tests. I left knowing she was in good hands. This means the world when you have someone that you love so much in need of help. A HUGE THANK YOU to everyone there. I would never go anywhere else for pet care.Read Less

We first moved to Columbus 5 years ago and lived in Victorian Village. We had 5 dogs and was very nervous about going to a new doctor. We actually drove back to Youngstown several times for their shots and check-ups. Our neighbor referred us to Dr. Parson and Northstar Animal Care. We've been with him ever since. We now live in Grove City 4 years ago. Both locations are great and the staff is exceptional. Our animals are our family and they treat them as such. We highly recommend Northstar to care for your furry family members Read Less

As a medical professional for nearly forty years, with past experience as both a Healthcare Administrator and medical auditor, I have come to recognize best medical practices and poor medical practices and have found these principles can also be applied to the evaluation of veterinarian care.During the past two years I have been diligently searching for replacement veterinarian services to ensure continuity of care following the semi-retirement of our family vet. Unfortunately this has been met with disappointment and disbelief at the dirty facilities, lack of empathy and professionalism, lack of innovation and over-pricing for services rendered. Last month my seven-year old wire terrier, Piper, was found to have a suspicious lump near the anal gland by his groomer who referred me to a local vet. Following a ten-minute exam and a 100.00 bill I was told it appeared to be a tumor for which there was nothing they could do, but suggested I contact OSU or a Med Vet for removal. Devasted, I began to network with friends and family about various facilities and decided to make an appointment with Dr. Joanna Parson and Dr. Adam Parson for a consultation. Upon arrival I started to critically evaluate their services and found the factilities to be extremely clean, well-organized, state of the art techniques including access to electronic pet records, ease of parking, limited wait time, sincere, knowledgeable and professional staff and fees for service that are comparable or less than other practices.Dr. Joanna Parson, who specializes in internal medicine gave Piper a complete physical and thoroughly explained the situation and possible outcomes. Dr. Adam Parson performed Piper's surgery the following week, providing me regular and timely communication throughout the process along with comprehensive follow-up care.This is a stellar veterinarian practice and fully exceeded my expectations! Both doctors are knowedgeable and professional with a "down to earth" and humble approach to dealing with animals and their families. I look forward to our next visit!  Sincerely,Karen S. StanforthLondon, Ohio Read Less

I seem to be the only person in Columbus who had a terrible experience at this vet. I had a foster with anxiety issues who wasn't eating after a stressful move. Adam Parsons said he had never heard of such a thing. Umm try Google, Doc. Months later,  My other dog was having bum issues. Joanna Parsons thoroughly checked him out, gave me antibiotics, and off I went. Less than 24 hours later, he still seemed quite uncomfortable, so Adam Parsons asked me to bring him in. Specifically told me not to use any sort of spray or ointment as it would irritate him. He checked him again. And I was charged for a follow up visit. It was 12 hours later, and he never said anything about another full exam. His wife had examined my dog the day before! Not too pleased about this, and voiced my displeasure. Day three and my lil guy still uncomfortable. I was asked to bring him in again! For another charge! Really, both docs checked him out! Are you really so unsure of your abilities that you think you missed something the first and second exams of his poor anus? Staff was jaw droppingly rude and snotty to me. Took him to a different vet. The solution? A soothing spray. He was fine in twenty minutes after all of that suffering.Yes, this husband and wife team is oh so charming. Just be ok with being gauged for every penny, treated rudely if you dare question anything, and a snotty staff. Read Less

My two rotund, elderly felines just had their first appointment with Dr. Parsons and I can't say enough good things about him and his staff. The vet tech was fantastic with my cats and managed to put them at relative ease. And Dr. Parsons was similarly great. He took the time to pet my cats before examining them to calm them down, rather than just poke and prod at them out of the cage like some doctors. I feel that they got a very thorough exam as a result. I'm new to the area and I chose Northstar based on the previous Yelp reviews, and I'm glad I did! So I figured I'd add my experience in case anyone is in a similar position. Read Less

After almost a year of agonizing over my Freya's itchy ears and obsessive scratching Dr. Joanna Parson was like a miracle!!! We have had Freya at another vet probly 4 times for this and they never gave us any hope or education. After her visit on Monday she is already feeling so much better and I do too! It is heart breaking to watch my little darling scratch until she bleeds. I finally feel like those days are over!! We will never take our dogs anywhere else ever again. Dr. parson listened to us and helped us understand what Freya was going through and the best way to help her. She was amazing and I trust her 100% Read Less

I have lived in South Carolina, North Carolina, and Ohio with the same dog so I've had plenty of experience with bad vets. This office is extraordinary. My dog was attacked on the weekend and apparently Mondays are pretty booked with surgeries but they were able to get him right in. I just wanted a vet tech to confirm he was ok but Dr. Adam Parsons came out of his way to check on him to make sure he was ok...and didn't charge me for it.  They don't have unrealistic expectations for the owners (a previous vet told me I need to brush my dogs teeth twice a day), their prices are reasonable, and most of all - you can tell they are really passionate about animals. I love this place. Read Less

I absolutely LOVE the staff here. I have never been to another vet who puts my mind at ease when my dog is in trouble, like these wonderful souls. They are friendly, honest, on time, the facility is clean, and they truly love animals! Dr. Adam Parson is amazing. I have been in twice with serious emergencies for our animals- both times they were double booked- and they still got us straight in! They make time for their patients, even though they don't have to. That is amazing customer service! You will be doing yourself and your pet a huge disservice if you choose to go anywhere else. Read Less

I have had nothing but positive interactions with everyone at Northstar.  They are friendly and take their time to make sure they get everything right (from the receptionists to the techs to the veterinarians).  They also saw my dog right away when he had an emergency during office hours, which was a huge relief. Read Less

I took my cat here for a few years while I was living in Columbus. Dr. Adam Parson was always really caring and helpful, and saw us through a complicated diagnosis and recovery after an injury our cat sustained. We ended up having to take her to OSU for surgery, but relied on Northstar for follow-up care. I was always really grateful for their help and I would definitely recommend this place. Read Less

The staff is great and friendly, and were very accommodating of us getting stranded and extending our boarding time a few days, also the boarding cost is very reasonable (~$20/day). The only issue we had was that we got conflicting information over the phone. Our puppy is still pretty new to boarding and this was the longest we've ever left her. We called regularly to see how she was doing. On the paperwork we got back it said "she plays great with other dogs", but when we called, we were told she was being aggressive. We also noticed her behavior had changed a bit for the worse after we returned, so I'm not sure how much time she was getting out of the crate, or if she maybe was over-stressed.The last thing is that they left the harness on our puppy when they crated her (against our instruction). The harness was chewed through and destroyed, but they addressed this by comping a night's boarding, which covered the cost of a new harness.We definitely have some work to do with our dog (a herding breed, so super active as a puppy) to work with other dogs and people, but we'll definitely try Northstar again for some shorter trips. Read Less

Dr. Adam Parsons is the best. Look no further for animal care. He is down to earth, compassionate, and willing to go the extra mile for your animal's care. This past weekend we had a minor emergency and promptly called Northstar. Even though Dr. Parsons was going to be leaving for the day, he said he would stay and take care of our rescued Great Dane. He was thorough, quick, and within 10 minutes our dog was cleaned up and had 4 staples placed in her belly. As long as we stay in Columbus, we will be taking our dog to this vet. Read Less

At my first I thought North Star was great.  It was close to where I live and they were very nice the first time I brought my dog there.  However, after several visits I quickly learned that this was not the vet for me or anyone who does not have thousands of extra dollars or a brain.Dr. Adam Parsons seems to only care about high dollar procedures and gives little care to the patient and the owners.  After taking my dog in for some rear leg issues he claimed my dog would need a very expensive surgery and that was the end of the discussion.  This was very upsetting and I assumed I would have to find the means to pay for an extensive surgery.I decided to seek a second opinion and ended up finding a wonderful vet that ruled out surgery and took the time to listen and get to know my pet before making ridiculous treatment options.North Star lacks the professionalism their high priced procedures demand.  I would never recommend them to anyone who loves their pet and wants options and a pleasant experience. Read Less

I've been going to Northstar Animal Care for about 5 years now.  I've had Dr. Adam Parsons, Dr. Joanne Parsons and Dr. Wildman all over the years, all are great.  I've had my cats there for everything from a routine check up to the final goodbye.  I've always found the entire staff to be very kind, considerate and understanding of my animals needs and also my own.  They are very concerned with making sure visits are as quick and easy as possible.  My cats have never liked going to the vet (understatement) and the doctors are as gentle and compassionate as they can be.I've found their prices to be very moderate for everything and they are very accommodating to try to get you in at the time you need.  They are exceptionally attuned to any emergency that may arise.I'd definitely recommend this veterinary practice to anyone. Read Less

This is the best vet clinic that we have found in the variety of cities that we have lived. We take our two chihuahuas to Dr. Adam Parsons at this location. They have had a variety of orthopedic problems and Dr. Parsons has been the best. Him and his staff are incredibly sweet to our dogs. As well, he is a very skilled surgeon and diagnostician with his physical exam. I would not hesitate to encourage anyone to bring their pet here for veterinary or boarding services. Read Less

This is a great place. I bring my kitty here for check ups and I also buy her food here. She needs a urinary tract formula. The receptionist is always friendly and it's a quick in and out process of getting what I need. The Vets are professional and love what they do and genuinely seem excited about the animals they deal with. Read Less

My first visit to Northstar Animal Care was awesome. I feel obligated to mention that one of the receptionists is a personal friend, but that doesn't bias my experience. Aside from doing Dexter's intake and playing with him a bit, I didn't get to see much of her. I admit this was the first time I'd taken Dexter to the vet since getting him back in September. I went because I thought his rabies vaccine had expired. Turns out I was wrong; he's good there, but he did need several other shots updated. The staff members were very courteous and friendly, both to me and Dexter. The highlight of my visit was most definitely Dr. Parsons giving my big ole guy his exam. Turns out Dexter has an ear infection. Dr. Parsons said he worked for a Bull Mastiff rescue when he was younger so he was really excited to see Dexter (a Dogue de Bordeaux). Watching him wrangle Dexter and put this ear medicine in, and swish and squish it around in there, all the while giving me a tutorial so I could do it at home, was hilarious. Dexter would stop to flap his head around, slobber was flying everywhere, and Dr. Parsons seemed to be having a blast with it. He commented "we sure broke this room in." He was also dressed pretty darn sharp. He must go through several handfuls of ties a year given the nature of the work.I spent several hundred dollars more than I was expecting, but that's only because I didn't realize he'd be getting a full annual check-up, something he definitely needed. I shouldn't have to spend another buck until his next heart medicine refill in 6 months.I've noticed a trend in vet reviews on yelp that people tend to start with a five star review, then update months later with a two star after a bad experience. I'm aware this was only one visit. I can't truthfully say if this was "as good as it gets" as Dexter is my first non-childhood pet.  If things continue to go well, I would certainly update with a five. Read Less