I would give no stars if it would allow me to. I have taken several cats here over the years for spay/neuter and did not have a problem until I took my most recent rescued kitty to be neutered. I brought him home, he walked out of his carrier and was bleeding excessively. I ran him right to back to Rascal who told me there was no explanation for his bleeding and that they "don't know what happened after surgery." Nothing "happened" I took him home for less than 3 minutes, he walked out of his carrier and I put him right back in - gently. They refused to take ownership of the botched surgery and were quick to place the blame onto me. I am no spring chicken when it comes to having pets come home from surgery and I am outraged that Rascal would do such a terrible job, and the vet would not even talk to me. I had to go thru a tech that kept running in and out of the office because she had to keep getting more "information" from the vet. I will no longer be bringing my animals here, and I recommend that if you're reading this: find another vet! Read Less

I received great service. They tended to my puppy that had 2 fractures and did an awesome job casting her leg. The assistants were super nice and so was the Dr. The prices were the best in all of Columbus. I definitely recommend this place. Read Less

I have been taking my dog to Rascal for several years. What I like the most is they give you all the options for a situation without passing judgement on the decision or making you feel as though you are wrong if there is something you can't afford. My dog had surgery there and is getting ready for another. The cost is much lower than most places, and I always feel we have had the best care possible. I was a bit apprehensive about the switch to walk in hours, but with the app they provide for the estimated wait, it was much better than anticipated. I would highly recommend if you are on a budget and understand it is an emergency clinic and those come first. Read Less

Took 3 cats and 6 week old kitten for check-ups and shots, etc. on a Friday mid-afternoon. Waited about an hour to get seen and the process for 4 cats took about another hour. Quite good considering I had no appointment at all! Reasonable pricing compared to many other vet offices around Columbus. Wait can be longer on weekends. Read Less

I will never return to this hospital. My animal was clearly very ill and after waiting 3 hours a staff member made an announcement that there would be 2 emergency surgeries and that no other patients would be seen for 2.5 hours. My animal could barely walk when I was trying to leave and was clearly in distress and not one person tried to help me there. I'm shocked that an animal hospital would care so little for an animal that was obviously in need of medical attention. You'll have a better experience at Med Vet. Read Less

If you can afford to, DO NOT TAKE YOUR CATS HERE!!!! I'm really disappointed with the level of care my 2 cats have received at Rascal. I have now taken my cats here multiple times to have general checkups. At the time, I couldn't afford a better vet. I really regret this decision and wish I had prioritized their health. A year ago I asked about their bad breath and was told it's "just normal kitty breath" - THAT WAS A TERRIBLE DISMISSAL OF MY CONCERNS. Despite my best instincts, I didn't act on my concerns. Now, 1 year later, I've found out that both of them have terrible dental disease and will need maybe more than 8 teeth extracted. I feel so terrible as a pet owner and I can't believe I bought stupid unnecessary things instead of getting my cats health checked out! Figure out a way to save money on your other expenses and get your cats to a vet clinic that isn't going to dismiss your concerns. Please. Read Less

I used to go here, and recommend them to others. However, now they no longer accept appointments. So, to get my dog her annual vaccines, I arrived when they opened on a Saturday morning (8am). There were 4 of us that arrived at the same time. Took me 2+ hours, and cost me $100. I can do the same, at Columbus Spay Neuter Clinic off Sawmill Rd. for $65, with an appointment, in 15 minutes. They aren't open on weekends, but next time I will take time off work to save time and money!!! Read Less

I absolutely love RAH. I am so thankful for their services and prices because my pup Fenton was sick 4-5 times within his first 6 months of life. RAH took such good care of him and answered all of my questions without judgment. I have also called a few times with questions and they always answer them and help me. No, they don't have appointments and sometimes the wait is long, but it's worth it for the great service and affordable vet prices. Thank you RAH for always being reliable! Read Less

They were good with new puppies shots a d great with big dogs too. We have used them for 5 years. I tried another vet. But a great vet is hard to find. Let a long the friend staff. I won't take my dogs to any other vet again. Read Less

Rascals has great, reasonable pricing. I ATTEMPTED to take my dogs there for treatment recently. Researched the costs and wait time prior to the day. However, once arriving I was informed by the front desk since my dogs are new to Rascal they are required to have an exam which negates any other veterinarian exams. This will add $50/per pet to the bill. My dogs have a holistic vet and a routine vet they see regularly, I was simply trying to save money in this case. I'm giving the low stars for the wait (3-5 hours) and I believe as a business it would be best to either state that requirement on the website or allow waivers to patients who can provide documentation showing their pets have had an exam within 30, 90 days, 3 months, etc. Read Less

I just want to thank Michele, I live in arkansas and couldn't afford an emergency room visit for my dog. She took the time out of her weekend to help inform me and calm me down. Wonderful woman and i would trust my animals to her anytime! Read Less

Service seems fine. But the pay twice for your visit is annoying. Once for walking in the door and again after the visit for the real work that was done. Or then to get a refund for the work that wasn't done. The price used to be better then other gets but back to the normal over priced visit cost. No communication on cost. Was told about a $6 culture then given another $50 for looking under a microscope and ear wash. Vet couldn't even be bothered to tell me directly. Receptionist was completely uselessRead Less

My female Pug was spayed through the mobile unit in Ashland on 02/19/2017. She started to have a watery pinkish discharge a couple days after surgery. I called the clinic and was told not to worry unless it became blood. Well it did and I was advised to bring her in for an exam. I drove to the animal hospital and did a walk in appointment. I only waited about 20 minutes until I was called into an exam room. The vet tech was very professional and really listened my concerns. The vet then came in and I was told that because my female was so close to a heat cycle that her body naturally went into that cycle even though she was spayed a week before. It's rare for that to happen but it did. We decided to go ahead and do a CBC just to make sure she didn't have any infection and that came back clear. The price was great and the staff was awesome. Overall I am very satisfied and it was really worth the drive to Dublin for the piece of mind about my fur baby. Read Less

If your pet needs medical attention quickly this is THE BEST Animal Hospital ever! We had a dental emergency on our Jack Russel Terrier age 14 and they took such great care of not only our pet but me also to comfort me that he would be ok! At 14 he is 1 tough terrier my lil ole man is! And you wont find a better place for your pets medical needs Read Less

I feel compelled to write a review based on my experience and all the negative reviews. Sure, the wait times are longer but you will pay the price compared to a normal vet. My boxer had been in recently due to an attack at the dog park and had a nice tear in his skin all the way down to the muscle. Total bill for anesthesia and stitched up? $300. Another vet would have been easily $600, so I see it as I saved $300. Now let us get back to wait times. People are on here bitching about the time and saying go somewhere else and pay double. Half of you probably make less than $20/hr. Hell even at $20/hr that is 20 hours€ worth of work after taxes€ I will gladly wait 4 hours for the vet bill to equal 20 hours€ worth of work compared to 40 because I was too impatient to wait a few hours. Unless you are making so much money that a few hours is worth more to you than hundreds of dollars, I find this vet to be worthwhile. Read Less

DO NOT COME HERE! You will have an appointment and others will be called before you, you will pay for services you didn't request and you will wait over 2 hours before your pet is even seen (EVEN IF YOU HAVE AN APPOINTMENT). I paid $17.5 for a checkup and they didn't even do one. If I could give them zero stars I would. Only benefit is that their services are cheap....if you have all day to wait around. Read Less

Best place to take your pet in Columbus, PERIOD! As of recent it's become impossible to get a hold of anybody via phone. The front desk could use a bit of work, but they aren't rude, they are just a bit indifferent. Maybe they have a lot on their plate. Instead of aggregating to the problem, I just smile and try to make things as easy as possible and they are nice to me back. Once you go into a room, the technicians and the veterinarians are excellent and we've been here several times for different dogs. They do tests on the spot and come back to give you what your pet needs. They do regular checkups, vaccinations and surgeries. They have 24/7 service which is truly invaluable when you are in an emergency. If you go into the emergency services in the week hours of night you'll have to wait some, but that's true of even Human emergency care. If you go in without an appointment on daytime hours, you'll have to wait a bit more than at night. Walk-Ins are assessed an extra fee but it's nothing exorbitant. All services have reasonable pricing; About half the cost that we've gotten at other incompetent and money-sucking veterinarians. Read Less

I have been bringing my dogs to RascalUnit for over 6 yrs. They have moved to a new location last year and they have gone down hill since!!! I have had to go there 4 times in the last month and the service is horrible!! Hire more people!!! You are guaranteed to wait anywhere between 1 1/2 hours to 3 hours before even being seen. Then you wait again for another hour (easily) in a little room.... This is just for shots!!!! Very disappointed. I will go to Hillard Happy Pets (Bren Lor). Cost around the same and you are in & out!!!! Read Less

wonderful place.  Yes, it has plain folding chairs in the lobby but who cares? Dr. Martinez is very friendly and competent.  I took my dog in there in an emergency situation  where we thought he might have a bowel obstruction.   They did an x-ray and ruled out the bowel obstruction and really took care of my dog.  They sent home clear instructions and did not overcharge!!!! Many more people will be able to take care of their pets now that the Rascal Unit is in town.  So many more pets will have the care that they need if their "parents" don't always have the funds. Congratulations to Dr. Gonzalez for providing a great service for those that need it. You don't pay for frills but the frills come in the care. Read Less

We found that our dog had an obstruction in her intestines and needed surgery. We originally took her to OSU, who estimated the surgery to be anywhere from $1500 to $2500. They recommended Rascal Unit, who estimated the surgery to be $750 to $1000, so we took OSU's recommendation and went to Rascal. We took her in around 9:30 am and they told us her surgery would take place sometime in the next few hours. I called at 1:00 pm and she still had not had her surgery and they again said within the next 2 hours. I called back at 5:00 pm and she STILL had not had surgery and the tech told me she was sedated and that they were just waiting for the doctor to finish up with a dental. I again called at 8:00 pm and yet again, she was still waiting and still sedated. Finally, we got a call at 11:00 pm and she was through with surgery. Apparently they were busy with spays and neuters, but I would think an obstruction would be a little more urgent...especially when OSU told us it was.    All throughout the day, the woman at the front desk was extremely rude and kept interrupting me and making excuses when I told her how frustrated we were. When I finally got to pick up my dog and take her home, they did not tell me when her next pain pill was due and I had to call literally 34 times before anyone would answer.     About a week after our dog's surgery, she was having a bad cough and trouble breathing. We took her back and they said she had kennel cough, which she obviously acquired from her stay there, which of course, they charged me for.    My last and final gripe about this place is when we took our dog back 10 days later to get her staples out. They told me to just walk-in and it would take 5 minutes to get her staples removed. I drove 30 minutes to get there and they tell me they are too busy to do it and it will be at least 2 hours. My only options were to wait 2 hours or bring her back another day and risk the same thing happening because they were completely booked for the week. I ended up taking her to my original vet to have her staples removed.   I really tried to give this place a chance, but they let me down again and again and again. The only reason I gave them 2 stars was because our dog was able to get the surgery at half the price it would have been at OSU. In the future, I would rather pay the extra money and have good service and be confidant that my dog will be in good hands. Read Less

Great place and people not only to our pets but for the community. This is great with prices lower than that of the most vet places. Years ago they neutered my dog and tagged him with RF-ID. They have a mobile surgical RV that came to a local animal shelter. We had such a great experience with the dog we were pleased to take our new kitten to be neutered, de-clawed and to get all the needed shots. Read Less

I had my dog neutered here. As a student, this fit nicely into my budget. They did a great job and I actually got a funnel collar from them unlike what the previous reviewer said. Not sure why I had a different experience. My dog did great. He was out of it for a couple days, but was able to eat, drink, and go for walks. I also took him there for a yearly checkup and exam. They went above and beyond to try to get a stool sample because my dog had just emptied his bowels before the visit. Great service considering I was paying so much less. For routine procedures and checkups, I think rascal unit is a great option. Highly recommended!Update: took my dog here for a dental cleaning recently. Again had great service, reasonable prices, and I even received a week's worth of pain meds for him! How awesome is that? Will return. Read Less

I had my dog spayed at the Rascal Unit just over a week ago. I opted to take her there versus our trusted vet because of the cost. To spay her at our vet, it would have been nearly $450. At the Rascal Unit, it was $110. I was a little nervous about taking her to a 'budget surgeon,' but I had done my research. The Rascal Unit is a great place. They have an onsite surgery center, plus they have a Winnebago that they travel around in shelter to shelter spaying and neutering adoptable pets for free or for a hugely discounted price. I felt they were good, competent. Plus, I assured myself that this is a routine procedure, and it's their specialty. They've done thousands upon thousands of spays and neuters.I was told to drop Macey off between 8-10a. The building was a bit hard to find. If you're going, once you're on Old Avery, be sure to turn between the two big brown warehouses, drive all the way to the back, and take the tiny side road on the right. The Rascal Unit is the last building in the back.I entered and was greeted by a bunch of other pet owners with both dogs and cats. I was given some paperwork, and a staff member led Macey to the back. I was told they would call me to let me know how it went and that I could pick her up that evening.I went off to work and thought about her all day. They called around 3:30p to let me know that the surgery went well and that Macey was fine. I could pick her up at 5:30p. Perfect!I couldn't wait to get her. When I arrived, the waiting room was even more packed with pet owners, all there for the same reason. I stood in the hallway. They brought Macey to me. She was so out of it from the anesthesia. It was pathetic and adorable. They didn't give her a funnel collar, which concerned me because I had to drive her home alone and was worried about licking. They told me I could pick one up from PetSmart. I had Greg get one. It was $22. Luckily, Macey didn't lick at all in the car.That night was really rough. Macey was not reacting well to the anesthesia. She wouldn't eat the recommended half meal we offered her. She even turned her head away when I tried to give her the pain pills I'd disguised on a piece of peanut butter toast. She did have a few laps of water, but she wasn't able to keep anything down.The next morning wasn't a whole lot better. She still wasn't eating or drinking anything, and she would shiver with pain every time she breathed in. I kept trying to get her to take the pain pills, but she refused. I tried calling the Rascal Unit, but kept getting the answering machine. It directed me to an emergency vet. They encouraged me to bring her in and told me it would be $112 to see the emergency vet plus additional costs for tests. I broke down and called our family vet.The vet said her incision looked good. He wasn't worried about infection or swelling, but he did give her shots to calm her stomach and soothe her pain. I was told to fast her for another day then to feed her bland food, which he gave us complimentary. I was relieved that he knocked off the office visit fee. I only had to pay for the shots: $96, nearly doubling the cost of Macey's budget surgery.That night, Macey whimpered uncontrollably from 11p-7a. I got about an hour of sleep total. In the morning, I gave her another once over and found she was lactating! I called the vet again. He told me that unless dogs get a signal that they're not pregnant, their bodies think they are. Now, when I let her outside, she tries to burrow holes to lay her babies. She's also gotten very protective of her toys. She piles them up and nests on top of them. If one is missing, she paces and cries. She licks them obsessively. And if you try to take one from her, she gets snappy. I'm hoping this doesn't last much longer.It's been an experience. But the incision seems to be healing nicely. They glued her, so we won't have to go back to have stitches or staples removed, which is nice. I would go to Rascal Unit again.If you're going, here are my tips:-Be sure to bring paper documentation that your pet has had a rabies shot. An ID tag will not do. If you don't have the paperwork, they'll give your pet a $7 rabies shot onsite.-Bring a Visa, Mastercard, or cash. The unit doesn't accept checks.-Bring your own funnel collar.-Be aware that they're only going to give you three days worth of pain medicine.-Ask about the procedure including what kind of anesthesia they used and how much. That way, you can fill your vet in on the details.-Be sure you know that Rascal Unit won't do any follow-up care. After surgery care and emergencies are your responsibility.-Get your pet a nice new toy so you won't feel so guilty about tricking them into getting body parts removed. Read Less