Medvet Cincinnati

I first brought my dog here last year for PT on his left CCL, which was partially torn. Shawn (the therapist) talked to me about the options - PT packages, surgery. I opted to try PT first and bought one of the packages. After the last PT appointment Malcolm got another eval. Unfortunately the PT wasn't working well enough and I decided to go forward with TTA which was done by Dr. Maritato. Lucky for me I have insurance for Malcolm. The doctor went over the various surgery options and I spoke to Malcolm's regular vet for her opinion as well on which to get. Malcolm is active and still a young guy so I chose to do the TTA. Everything went great. It was right around Thanksgiving 2017. Dr. Maritato was fantastic about answering my questions via email - even on Thanksgiving day he answered my email very quickly. I just dropped him off again this morning for surgery on the right CCL. Another TTA of course. I have never felt like my dog didn't matter or that he was not being treated well or that any of the staff wasn't trained properly. Everyone I've dealt with has been just great. I work in the insurance industry, so I'm quite aware that a specialist is always more expensive - and I'm fine with that if the specialist knows what they're doing. If you go to an ER you'll be paying a lot more than you would if you just made an appointment with your PCP. So I get it. As long as my dog and I are being treated with respect and professionalism I'm happy. So in this case I'm very happy. I'll call them multiple times today to check on my boy - just like I did in November last year - and every time I called I talked to a friendly person who was very understanding and helpful. Read Less

I was referred to med vet by my cat specialist. They did the test they needed, it was expensive but I expected it to be because of the equipment they have there is top notch. The same vet and vet Assistant stayed on my case till the end, explained everything to me. My cat was a very rare case and they had multiple vets looking at the case and explained all options that I had with each diagnosis, cost, break down for the future of each condition. Good job med vet. Read Less

We ware referred by seven hill vet. We made our orientation visit ,when we got there Dr.Schwarts examine our dog and she though she felt a mass under neath his shoulder. We paid $3800 for MRI and visit for our dog, just for them to tell us there is nothing wrong with him. No follow up next day to check on him. Would not recommend. Read Less

This place was amazing. We just put our dog of 12 years down & I was given all the information I needed to help make my decision. They were very thorough & gave me multiple options & told me what they thought was the best thing for him. My dog is no longer suffering & I have a peace of mind. Thank you. Read Less

I can say they were there when the regular vet was closed but every treatment has an extremely high price tag. They won’t help you unless you have the money up front and all they seem to say is we understand it’s a lot of money. They wanted $1500 to watch my cat for 5 hours without giving her any real treatment. Try to get your pet to your local vet at the earliest sign of distress. It’s better for both of you. I understand we need this type of place but their greed takes away the deed of helping animals. Read Less

Love this place. It's a long drive for us but worth it. My Maggie (cat) had lymphoma and with their help I was able to have 2 years after diagnoses with with. Our Yorkie has ruptured discs in his lower back. I followed their directions to a "T' and our little guy is much better. Read Less

Our dog Jack has to be seen at MedVet on a regular basis in both Cincinnati & Columbus. His issues are very challenging, but the doctors communicate with each other and come up with the right plan for treatment. It's been a long road, and we feel like we've become one if the MedVet family. They cost a little more, but you get the specialized care that you pay for. Read Less

My er experience with Dr Ranz was excellent. Personable, caring and down to earth. Easy to relate with and able to deliver a clear message regarding the issue my dog was having. Nobody likes going to the ER, but I felt reassured and confident with the diagnosis during this visit.Read Less

We had high hopes for our Border collie Pi's first litter. When her first pup became stuck in the birth canal, we went to MedVet Cincinnati at midnight. They offered immediate evaluation, emergency c-section, with Mom and all pups recovered and doing well. As a retired veterinarian, I appreciate the quality of the care. As a client waiting in the waiting room into the wee hours of the morning, I appreciate the kind and caring techs and receptionists. Thanks to Drs. Christy, Miller, Schwartz, and the support staff that night! I'm very grateful you were there to help my sweet girl! And of course the puppies, one of which will be my future sheepdog partner! Sincerely, Beth Murray, DVM Read Less

My husband and I are incredibly impressed with the care our sweet pup, Ginger, has received thus far! Honestly, we were a bit skeptical as this is a large facility and we thought our dog/we would be lost in the masses of patients coming in. That was NOT the case! We were first-time clients as of just over a week ago, thinking we were bring in our 12.5 year old lab/pit mix for possible ACL reconstruction consult. That day, we found out through MedVet, that Ginger has bone cancer. They were SO thorough, patient, and kind with both us and our pup. From the front desk, to the nurses, techs, intern vets, and our surgeon (Dr. Susanna Schwartz)- everyone has truly been a blessing with work with. They made us all feel like a priority and were incredibly sympathetic and sensitive to our surprising situation; they were all good active listeners and good educators (which we truly appreciate being health care practitioners ourselves; we know how important it is to have your provider explain and communicate plan of care to you and loved ones). They worked without pause to get Ginger screened the same day and all of her pre-op work done ASAP, and Ginger was fit in - no questions or hesitation- within 24 hours for her left rear leg amputation. Already we are seeing our pup come back to life with markedly less pain and more personality - much like she had prior to her health decline - thanks to the care and intervention she received through MedVet. We had been specifically referred to Dr. Schwartz and she was beyond worth the referral to see. They are all so attentive and positive and professional, even when we have had to call once overnight and to connect with the ER staff regarding a concern for our pup. While we hate the circumstances under which Ginger is now going to continue receiving care due to her cancer, we couldn't be more pleased with the care she's received and we are grateful to MedVet for buying us some quality time left with our number one fur child. Read Less

I have taken several of my dogs there to see the specialists. I have been treated with the upmost respect and honesty. I have had a doctor tell me when test were not necessary and when they were. They recently saved my dogs life. The surgeon was phenomenal and her internal medicine specialist is the best ever. I feel blessed and lucky to have these wonderful people helping my fur babies and myself. Read Less

Last night we rushed my cat to MedVet due to concerns of kidney or urinary complications. The diagnosis we received was so much worse. We discovered that our 1 year old cat Leo had FIP. We decided to spare him any more pain and suffering caused by this incurable virus and put him to sleep. This all happened betweeb approximately 10PM -1AM on a Sunday night/Monday morning. The staff were incredible... So caring and compassionate. I cannot thank them enough for giving us support through this difficult time. We were able to hold our baby while he was put to sleep. They gave us his body in a little box to bury and even took a stamp of his paw for us. The doctor, I believe Dr. Hayes was her name, she is fantastic. She told us exactly what to expect and took the time to make sure we really understood all of our options and what our baby was going through. They also allowed me to open a credit account at the desk to finance these sudden, unexpected expenses. I would recommend them to anyone. Thank you to the incredible staff at MedVet. We cannot thank you enough for your support and compassion. Read Less

The staff at MedVet took wonderful care of our baby on two separate occasions- first when she had bilateral CCL tears, and then when she needed an episioplasty to correct recurring UTIs.  Both times we were of course very upset and concerned about the risks and what the eventual outcome would be, but both times they ended up making her as good as new.  The recovery time on the bilateral CCL repair was shorter than we had been told (although of course we partly attribute that to her being such a tough girl!), and the episioplasty went smoothly as well. She has not had a UTI since.Four stars and not five because of the cost.  I'll continue to take her here if- God forbid- we need any more surgery in the future, because I feel very good about leaving her in their competent hands.  But although I personally feel blessed to be able to provide that type of care for her, I still recognize that the price tag can get extremely large.  Worth it, no doubt.  But prohibitively expensive for many, and being an animal lover, that is a little sad.I am extremely grateful for the expert care of Dr. Schwartz and all of the other staff who operated on our girl and kept her safe and as comfortable as possible during her stays.  Here's hoping that we don't need to use their services in 2017 like we did in 2016. Read Less

We brought our dog to MedVet when it became apparent that she needed major surgery. Through the whole process of admitting her to the various tests and then surgery, they kept me informed in the kindest, gentlest manner possible. When the surgeon called us to give us our options, which unfortunately ended up being euthanasia, (absolutely not their fault. Cancer is sneaky, devastating, and horrible) she was so kind and understanding of my sobbing and all my questions. When we went back to see our pup one last time, the whole staff remembered us and was so sweet and accommodating to my husband and me. I never want to need emergency medicine for my dogs again, but if I do, I will take them to MedVet. Read Less

These amazing doctors saved my dogs life! We were treated so great my dog was treated great. He has now been cancer free for 3yrs thanks to this amazing group of veterinarians. I looked this up on google to recommend their number to someone else. I was shocked to see a negative review. This organization truly treated my dog as if he was just as important as a person with cancer and to us he is so we will continue to recommend them! Read Less

I've had both good and bad experiences with MedVet. Unfortunately it seemed to depend on which vet was taking care of my pet. While two of the vets were very caring, competent and honest one of the vets wasn't honest with me and I spent a lot of money on a pet that never got well. He performed numerous tests which I wouldn't have had done had I known my pet's prognosis. Be sure to ask questions about the big picture - don't put your pet through unnecessary stress and pain if you don't know the chances of survival. Read Less

Please recommend an e-collar when pets have an eye injury. My dog proceeded to want to scratch his eye soon after coming home from his appointment. Luckily a neighbor had a e-collar in their garage. Otherwise the visit went fine. The vet was pleasant. The tech was sympathetic and explained how to administer the medication. We didn't wait long. The hours of the center are not good for working pet parents for non emergency visits with the specialists. Read Less

It's hard to review Medvet center. Obviously reviewing it is bittersweet because if you have been here, you know it's not for good healthy well checks on your pet.Dermatology: 5 stars. We were originally referred to medvet for my ding dong dog who had an allergy issue. After trying a few different things, nothing helped and we were eventually prescribed a medication that had done wonders for our four-legged baby. Emergency: 3 stars. Although they did help our baby after she was lethargic and non-responsive. They kept her overnight for 2 nights, which is fine since she needed the help but communication was poor. No one contacted me to let me know what was going on except for them to tell me that the 2 nights and fluids was going to be $1350! Price: 3 stars. I know when your pet had issues you will pay anything and maybe they know that and that's why their rates are so high. But this is by far the most expensive vet I have ever been to! Read Less

I hated this place. No one introduced themselves as to who they were when talking to me and giving me info so I always had to ask. I thought the woman with tattoos on her chest and wrists was the vet tech but it was the veterinarian herself. I didn't know what was wrong with my dog and it turns out they didn't either yet they brought up the word "cancer" and tried to play on my fears and guilt me into spending lots of money on testing. They are unethical and I don't know why this facility isn't investigated. People in other fields are monitored all the time by administrative agencies (attorneys, physicians, bankers), why aren't they? I ended up paying $400 with no answers. Went to a regular vet and was told my dog just had dry skin. I'm seriously considering filing a complaint. They totally take advantage of people's emotions. When I said something about the amount to a vet tech she put her finger up not her lips in a "shhh" motion and said: "don't say anything too loud about the amount or they'll suddenly find hidden charges". They get a star for being open and a star for being on my side of town. Otherwise, worthless. Read Less

Unethical and incompetent would be the best two words to describe the quality of service provided by Medvet. I was lied to about the prognosis of my cat named Gabriel from the receptionist who had no idea what she was talking about almost spending thousands of dollars as I thought Gabriel would have a chance to live. The truth was, the lab results of his potassium levels represented Gabriel was going into kidney failure and was in critical condition. I almost suffered the financial burden and heartache of Gabriel living only to suffer more and die. On top of all this, the staff went ahead and performed an echocardiogram without my permission trying to charge me ~$330 more. There was absolutely no reason for them to perform this when I informed the staff I needed a bit of time to think of spending the $1800-2200 for all the diagnostic testing and treatment in a 1 hour time span. They even had the nerve to still try to charge me partial amount for the heart echo after telling them I wasn't going to pay it. If you love your pets please don't take them to Medvet. To give some additional background, my cat was already being treated from Grady's animal hospital and brought over to see a vet cardiologist from Medvet. My sister brought my cat over while I was out of town and signed a document to allow further diagnostic testing and treatment. However, I was in close contact with the staff and very specifically specified to not go forward yet as it was a lot of money and the costs of future treatments and possible surgery. Read Less

I had to go there the other night for the second loss of my second cat, my Family, in less than a year. They were just as comforting, as kind, as accomodating, as caring as they were the first time with my girl. Dr Jeff Smith, Katie and Erika were helpful, supportive, quiet and so comforting. Even brought my boy a drink of water we asked for and they had a blanket for him to be cuddled in although we used our own. They were so kind and so sweet, and they gave me as much time as I needed with my boy before I had to let go. I highly recommend MedVet, and they have always done a good job... I suppose because I don't want to download this app for this site, I can't leave an official review - but consider this a 5-star review for MedVet on RedBank Rd of Cincinnati. Read Less

I have been a MedVet client since at least 2002, traveling to the Columbus office for care not available in Cincinnati. I was very happy when MedVet opened its Cincinnati location and was able to return my cancer dog to her original oncologist in 2011. MedVet has been nothing but professional to me and my pets. I expect a high standard of care for a specialty and emergency practice, and that is what I get. I also get a partnership with the veterinarians who have examined and treated my pets. They consult with each other on their cases, so we get an even better medical perspective and value. I am versed in veterinary care so know what we are getting the real deal. Highly recommended. Read Less

Brought my dog to this facility. The crew was very inexperienced and the entire process was frustrating. $400 into the whole experience they did not have a diagnosis for my pet. However for another $2,000 they can find out for you. I took my pet out of this facility against their medical advice and took him to a real vet the following morning. My vet in Highland Heights Ky diagnosed my dog with a simple case of bronchitis. I spent $85 they prescribed medication, my dog was better the next day. Read Less

Made multiple medication errors, forgot to send home necessary apparatus after surgery, customer service is sub-standard (especially for a $4,000 bill), took me 17 minutes to make a simple follow-up appointment due to ill-trained staff, clinical manager took over a week to call me back regarding my issues, never once was contacted by the actual surgeon who performed the procedure. Read Less

We thank your oncology staff for the extra time (2 ½ years) that you gave Ruby with radiation and chemo. Keep up the good work and kick cancer in there every chance you get for us. Thank you from my heart. Read Less