We would like to thank the doctor and his staff for the kindness and consideration that they showed to us when we made the difficult decision to have our elderly dog Millie euthanized. Your kindness was greatly appreciated.Thank you,CJ & Alice Kopp Read Less

I brought my Bengal cat to Countryside bc he had been vomiting and he was very lethargic. I went against my better judgement and seen the old man, and I say against my better judgement bc we had seen him before and his bedside manner is zero. He is completely impersonal and I got the impression he didn't even want us there. I always tried to get in with the female Matthews, she is always kind and courteous to us. The man told me that he didn't feel anything after he examined him and gave me some anti nausea meds and gave him some IV fluids, which was the longest five mins of my life! He told me that if my cat didn't get better within the next 3 days to call him and he would see him right away. I knew I should not have left without Matthews doing an X-ray but I was so relieved to hear that he didn't think it was anything serious that I wasn't thinking straight. I kind of felt like if I would've brought my husband that maybe Matthews would've done more. Not sure if it was because I'm a woman that he didn't take me seriously or what. We went to Countryside on a Wednesday and by Thursday my cat wasn't any better. We ended up rushing him to Fremont Animal Hospital and he was admitted for surgery immediately for a bowel obstruction! His stomach was three times the size it should've been and he was so severely dehydrated. He made it through surgery but eventually died from pneumonia. We didn't pursue anything towards Countryside, although we should have, but nothing we would've done could've brought him back. I'm writing this to warn you that if you choose to go to Countryside that you stick with the woman! She always told me how beautiful my boy was and he WAS a very handsome cat! We're heartbroken still to this day and will NEVER EVER bring any of our animals there again! Read Less