22 Reviews

Healthy Pets of Rome

Hilliard, Ohio
Reviews
Asia Michael
25 Feb 2022
REPORT
I left a review here a few days ago regarding the horrible reception issue they deal with, as they provide wrong information all the time. I take it back for one receptionist though named Charlie as s... Read More
I left a review here a few days ago regarding the horrible reception issue they deal with, as they provide wrong information all the time. I take it back for one receptionist though named Charlie as she completely showed she is not like them. She was the FIRST receptionist since I have started going there in the past month to provide excellent customer service. I have never experienced so many issues and inaccurate information. Charlie was the first receptionist to take her time, look at the chart and read the notes. I had someone call me saying I need a booster for my cat when my cat just had her booster just another of the many inaccuracies from this place. If they would have slowed down and read the notes they wouldn’t have had to call me in the first place. I want to give a huge thank you to Charlie she has truly made a difference in how I feel about healthy pets in Hilliard. They have the best vets. Dr. Pieczynski, Caroline and then the front desk Charlie are the best staff I have encountered at that place. Read Less
Becca
14 May 2021
REPORT
I have been going to healthy pets in Hilliard for a few years. However, over the last few months service has been terrible. I would not trust their services for any pet. They never called with an abno... Read More
I have been going to healthy pets in Hilliard for a few years. However, over the last few months service has been terrible. I would not trust their services for any pet. They never called with an abnormal stool sample, two months later I had to bring my dog in since she was sick. Turns out it’s from the worms that have been in her stool that they never called me to take care of. They didn’t even come clean about it till I asked how they diagnosed without a stool sample.... The vet techs there are also a let down. They were supposed to remove and stitch and a staple on my dogs face. They removed the stitch and “forgot” about the staple... which was placed in their office to begin with. Please if you do take your animal here follow up very closely. They do not follow through and even forgot to send us home with a medication last time that I already paid for. Needless to say I’ll be seeking care elsewhere, and I hope you do too. Read Less
Belle Durrango
1 Jun 2018
REPORT
First experience with Healthy pets was great. A female vet took great care to do a physical on my 2dogs and give a flu vaccine. Second experience just awful. The male vet is a money grubbing duffus. D... Read More
First experience with Healthy pets was great. A female vet took great care to do a physical on my 2dogs and give a flu vaccine. Second experience just awful. The male vet is a money grubbing duffus. Don't go. They are McVets and just care about $$$. Read Less
Mary Adamson
10 May 2018
REPORT
I took my cat to healthy Lewis Center than to Hilliard after hours. Dr Buck gave my cat a shot that made her deathly ill. She was in severe pain. I had to take her to healthy pets after hours Hilli... Read More
I took my cat to healthy Lewis Center than to Hilliard after hours. Dr Buck gave my cat a shot that made her deathly ill. She was in severe pain. I had to take her to healthy pets after hours Hilliard where the female doctor acted that she was put out and made it clear that even though it says healthy pets the two places have nothing to do with each other....High Charges,....My cat had another issue so I took her to Hilliard asked for another doctor. He treated my cat, but before he had finished her treatment. He told me not to come back because Dr Buck told him I complained about him....If your pet is part of your family, take your pet somewhere other than Healthy Pets where my pet was abandoned in her hour of need because of lies and politics. ..I had to ask myself do Vet's over dose the pets to create higher bills? Is it the good Ol' boys club where one watches the others back. After all your pet can't speak and when you try to protect them, your not allow to voice your concern..I had question about one of the medication because it looked like it might have been needed to be mixed. I was hung up on 4 times by the front desk I have a questions about one of the medications. The email address I was given is not working. This office and doctor prescribed this medication morally and I think legally they are responsible for the effects and should at least comment....Does this sound good to you?.The kicker is I asked to have my cat's nails clip. They cut the nails all the way back. There are not any nails. I sat down and cried. I had only asked for the nails tips to be clipped. I wondered how much that hurt her..In her file, it said the cat was terrified...like it was a question mark.....Go Somewhere Else! Read Less
joseph trimble
7 May 2018
REPORT
Very upfront with care of your pet. Very kind and loving people.
Sergey Karnatov
7 May 2018
REPORT
This place is very clean and welcoming as you walk in to the reception. It is also very spacious inside so the pets are not crowded together. The staff is also very welcoming. I believe you do have to... Read More
This place is very clean and welcoming as you walk in to the reception. It is also very spacious inside so the pets are not crowded together. The staff is also very welcoming. I believe you do have to make an appointment to come in, not sure if they have walk-ins. We had a minor surgery done on a dog and the doc was very helpful in explaining everything to us. It was a bit pricey on the surgery, and they do offer financing. Our dog developed a hurnia after a week and they took care of it right away, even doing another surgery free of charge. I'm very impressed with this place and I highly recommend it for anything pet related, pedicures, hair cuts, shots, etc. Read Less
Kathy Shonkwiler
12 Apr 2018
REPORT
Our vet is in Plain City but when our sweet dachshund was dying in my arms, we rushed him down the street to Healthy Pets. The staff there was very caring, kind, helpful and passionate every step of t... Read More
Our vet is in Plain City but when our sweet dachshund was dying in my arms, we rushed him down the street to Healthy Pets. The staff there was very caring, kind, helpful and passionate every step of the very sad way for us. I would recommend them in a heartbeat. Thank you, for taking care of us and our sweet Sammy during his final moments. Read Less
Ally
30 Mar 2018
REPORT
Good vets. Horrible, rude office staff. Took my dogs there for over 20 years. Finally had enough of the rude behavior. I left a message for the vet to discuss it. No one called me back. Loyalty means... Read More
Good vets. Horrible, rude office staff. Took my dogs there for over 20 years. Finally had enough of the rude behavior. I left a message for the vet to discuss it. No one called me back. Loyalty means nothing. Read Less
pat hughes
11 Mar 2018
REPORT
We love this place. They have taken care of our two cats and dog. They are extremely knowledgeable and affordable. We have also. Used their boarding services. Our dog always seemed well taken care of.... Read More
We love this place. They have taken care of our two cats and dog. They are extremely knowledgeable and affordable. We have also. Used their boarding services. Our dog always seemed well taken care of. So glad we found this place. Read Less
Kimberly Mader
10 Feb 2018
REPORT
Just stopped in to get Toby his heart warm medicine. He has gained weight which is good. Nice staff.
Emily Moran
30 Jan 2018
REPORT
Excellent and friendly doctors. Always able to accommodate w changing appointments last minute. I would highly recommend to any pet owners!
Saundra Mitchell
7 Sep 2017
REPORT
Best vet I've ever had. I bring my dog and two cats here. The staff is wonderful, I've never had trouble getting help either on the phone or in person. I feel like I'm getting an honest answer when I ... Read More
Best vet I've ever had. I bring my dog and two cats here. The staff is wonderful, I've never had trouble getting help either on the phone or in person. I feel like I'm getting an honest answer when I speak to the vet. I don't feel like they are just trying to get me to buy something unnecessary. I feel like they ultimately care about my pets well-being. I've never used it but they also offer grooming and boarding. It's comforting to know if I have to board my pets, they would be with someone I trust.Read Less
Scott Chubb
2 Jun 2017
REPORT
We have taken three cats here now for all their care needs. They are always so friendly and gentle with them. Their attentiveness and caring during the loss off a pet has been astounding. They unde... Read More
We have taken three cats here now for all their care needs. They are always so friendly and gentle with them. Their attentiveness and caring during the loss off a pet has been astounding. They understand how personal it is to go through that loss and do everything they can to ease it for you. Read Less
Patti Soloky
25 Mar 2017
REPORT
Amazing. I love Dr Kulp as well as Dr. Kellar
Megan Frick
14 Feb 2017
REPORT
I have had positive interactions each time I have been there. The techs are kind, thorough in their descriptions and ensure you have no questions or concerns. They make you feel comfortable and not ru... Read More
I have had positive interactions each time I have been there. The techs are kind, thorough in their descriptions and ensure you have no questions or concerns. They make you feel comfortable and not rushed or quick to make decisions. The vet's there are personable and ensure you feel comfortable with your decisions. Definitely recommend. Read Less
Katherine McNamara
10 Jan 2017
REPORT
Love Dr. Kellerher, he has taken care of both our dogs since we got them.
Alex Knight
22 Nov 2016
REPORT
Will be looking for a new vet for my dog. Have yet to have a visit under $110 and the receptionist was very rude. Would have liked to see better service for the expense.
Leslie Bermel
26 Sep 2016
REPORT
I'm so disappointed in this location. I have been bringing my dogs to this location for over 10 years. I use Healthy Pets for stuff outside of vaccinations, which isn't often. Today I called because I... Read More
I'm so disappointed in this location. I have been bringing my dogs to this location for over 10 years. I use Healthy Pets for stuff outside of vaccinations, which isn't often. Today I called because I've got an emergency but asked if I could pay for the service my dog needs on Friday. I was told no. Nice to know that in an urgent situation HP is all about immediate payment. Nice to know who you can count on when times are a little tough. Read Less
Donna Bell
1 Mar 2016
REPORT
My Ginger was 17+ years old when she passed away and the years Dr Mike and associates cared for her were caring honest and dedicated to giving her and I'm sure many others the best care she could have... Read More
My Ginger was 17+ years old when she passed away and the years Dr Mike and associates cared for her were caring honest and dedicated to giving her and I'm sure many others the best care she could have ever gotten. I recommend them to any one wanting the best care for their beloved pets. Thank you so much Read Less
Virginia W.
28 Sep 2014
REPORT
Very kind, helpful doctors and staff.Since our new puppy was a rescue animal, they helped us with the cost of her visit. I appreciated this very much, since I wasn't expecting anything. I was just bei... Read More
Very kind, helpful doctors and staff.Since our new puppy was a rescue animal, they helped us with the cost of her visit. I appreciated this very much, since I wasn't expecting anything. I was just being a responsible first time dog owner and I'm glad they could see that.We did wait a bit in the waiting area. Maybe they could have a few water dishes out for dogs and/or cats?Other than that, I would strongly recommend this location for local pet owners. Read Less
Barbara Milano
14 Sep 2010
REPORT
I recently took my 10 year old pug to Healthy Pets Hilliard Ohio 43026, for a dental cleaning. My pug ""Angel"" has had this procedure done before without any problems. But this time while under the... Read More
I recently took my 10 year old pug to Healthy Pets Hilliard Ohio 43026, for a dental cleaning. My pug ""Angel"" has had this procedure done before without any problems. But this time while under the anethesia, Angel's heart stopped beating for a very short time. The necessary procedures were done to revive Angel which was totally succesful. I thank God for Dr.Huff, she is a great vet. She is very caring about her patients. My other dog a 14 year old Shar Pei, ""Noozles"" totally trusts Dr. Huff. He is very particular who checks him. Even though all the doctors at Healthy Pets are great! I have no complaints with any of the doctors. Thank you Healthy Pets for knowing how to treat my pets using the best resources and updated techniques. Gratefully, Barb Milano Read Less
jamie1009
29 Jun 2010
REPORT
My cat who was sick for a few days, became deathly ill and it was time to euthanize her. When calling a few vets in Central Ohio, Healthy Pets of Rome Hilliard offered to euthanize her. However, there... Read More
My cat who was sick for a few days, became deathly ill and it was time to euthanize her. When calling a few vets in Central Ohio, Healthy Pets of Rome Hilliard offered to euthanize her. However, there were two fees ... a fee of $140 if I did not want to be with my cat during the euthanasia and $165 if I wanted to be with my cat. Are you kidding me? They wanted to charge me extra to be with my cat during her last moments? Talk about taking advantage of a fragile state of mine. I called OSU Vet hospital and they were able to euthanize my cat for $60 AND I was able to hold her during that moment. SHAME ON HEALTHY PETS. Makes you wonder how they euthanize pets if they discourage you from witnessing the procedure by up charging. Take your business to OSU. Read Less
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(614) 876-0455
2194 Hilliard Rome Road
Hilliard Ohio 43026
Business Hours
Monday
Mon
08:00AM-18:00PM
Tuesday
Tue
08:00AM-18:00PM
Wednesday
Wed
08:00AM-18:00PM
Thursday
Thu
08:00AM-18:00PM
Friday
Fri
08:00AM-18:00PM
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Healthy Pets of Rome

Hilliard, Ohio
(22)
2194 Hilliard Rome Road
Hilliard Ohio 43026
Monday
08:00AM-18:00PM
Tuesday
08:00AM-18:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-18:00PM
Asia Michael
25 Feb 2022
REPORT
I left a review here a few days ago regarding the horrible reception issue they deal with, as they provide wrong information all the time. I take it back for one receptionist though named Charlie as s... Read More
I left a review here a few days ago regarding the horrible reception issue they deal with, as they provide wrong information all the time. I take it back for one receptionist though named Charlie as she completely showed she is not like them. She was the FIRST receptionist since I have started going there in the past month to provide excellent customer service. I have never experienced so many issues and inaccurate information. Charlie was the first receptionist to take her time, look at the chart and read the notes. I had someone call me saying I need a booster for my cat when my cat just had her booster just another of the many inaccuracies from this place. If they would have slowed down and read the notes they wouldn’t have had to call me in the first place. I want to give a huge thank you to Charlie she has truly made a difference in how I feel about healthy pets in Hilliard. They have the best vets. Dr. Pieczynski, Caroline and then the front desk Charlie are the best staff I have encountered at that place. Read Less
Becca
14 May 2021
REPORT
I have been going to healthy pets in Hilliard for a few years. However, over the last few months service has been terrible. I would not trust their services for any pet. They never called with an abno... Read More
I have been going to healthy pets in Hilliard for a few years. However, over the last few months service has been terrible. I would not trust their services for any pet. They never called with an abnormal stool sample, two months later I had to bring my dog in since she was sick. Turns out it’s from the worms that have been in her stool that they never called me to take care of. They didn’t even come clean about it till I asked how they diagnosed without a stool sample.... The vet techs there are also a let down. They were supposed to remove and stitch and a staple on my dogs face. They removed the stitch and “forgot” about the staple... which was placed in their office to begin with. Please if you do take your animal here follow up very closely. They do not follow through and even forgot to send us home with a medication last time that I already paid for. Needless to say I’ll be seeking care elsewhere, and I hope you do too. Read Less
Belle Durrango
1 Jun 2018
���
REPORT
First experience with Healthy pets was great. A female vet took great care to do a physical on my 2dogs and give a flu vaccine. Second experience just awful. The male vet is a money grubbing duffus. D... Read More
First experience with Healthy pets was great. A female vet took great care to do a physical on my 2dogs and give a flu vaccine. Second experience just awful. The male vet is a money grubbing duffus. Don't go. They are McVets and just care about $$$. Read Less
Mary Adamson
10 May 2018
REPORT
I took my cat to healthy Lewis Center than to Hilliard after hours. Dr Buck gave my cat a shot that made her deathly ill. She was in severe pain. I had to take her to healthy pets after hours Hilli... Read More
I took my cat to healthy Lewis Center than to Hilliard after hours. Dr Buck gave my cat a shot that made her deathly ill. She was in severe pain. I had to take her to healthy pets after hours Hilliard where the female doctor acted that she was put out and made it clear that even though it says healthy pets the two places have nothing to do with each other....High Charges,....My cat had another issue so I took her to Hilliard asked for another doctor. He treated my cat, but before he had finished her treatment. He told me not to come back because Dr Buck told him I complained about him....If your pet is part of your family, take your pet somewhere other than Healthy Pets where my pet was abandoned in her hour of need because of lies and politics. ..I had to ask myself do Vet's over dose the pets to create higher bills? Is it the good Ol' boys club where one watches the others back. After all your pet can't speak and when you try to protect them, your not allow to voice your concern..I had question about one of the medication because it looked like it might have been needed to be mixed. I was hung up on 4 times by the front desk I have a questions about one of the medications. The email address I was given is not working. This office and doctor prescribed this medication morally and I think legally they are responsible for the effects and should at least comment....Does this sound good to you?.The kicker is I asked to have my cat's nails clip. They cut the nails all the way back. There are not any nails. I sat down and cried. I had only asked for the nails tips to be clipped. I wondered how much that hurt her..In her file, it said the cat was terrified...like it was a question mark.....Go Somewhere Else! Read Less
joseph trimble
7 May 2018
REPORT
Very upfront with care of your pet. Very kind and loving people.
Sergey Karnatov
7 May 2018
REPORT
This place is very clean and welcoming as you walk in to the reception. It is also very spacious inside so the pets are not crowded together. The staff is also very welcoming. I believe you do have to... Read More
This place is very clean and welcoming as you walk in to the reception. It is also very spacious inside so the pets are not crowded together. The staff is also very welcoming. I believe you do have to make an appointment to come in, not sure if they have walk-ins. We had a minor surgery done on a dog and the doc was very helpful in explaining everything to us. It was a bit pricey on the surgery, and they do offer financing. Our dog developed a hurnia after a week and they took care of it right away, even doing another surgery free of charge. I'm very impressed with this place and I highly recommend it for anything pet related, pedicures, hair cuts, shots, etc. Read Less
Kathy Shonkwiler
12 Apr 2018
REPORT
Our vet is in Plain City but when our sweet dachshund was dying in my arms, we rushed him down the street to Healthy Pets. The staff there was very caring, kind, helpful and passionate every step of t... Read More
Our vet is in Plain City but when our sweet dachshund was dying in my arms, we rushed him down the street to Healthy Pets. The staff there was very caring, kind, helpful and passionate every step of the very sad way for us. I would recommend them in a heartbeat. Thank you, for taking care of us and our sweet Sammy during his final moments. Read Less
Ally
30 Mar 2018
REPORT
Good vets. Horrible, rude office staff. Took my dogs there for over 20 years. Finally had enough of the rude behavior. I left a message for the vet to discuss it. No one called me back. Loyalty means... Read More
Good vets. Horrible, rude office staff. Took my dogs there for over 20 years. Finally had enough of the rude behavior. I left a message for the vet to discuss it. No one called me back. Loyalty means nothing. Read Less
pat hughes
11 Mar 2018
REPORT
We love this place. They have taken care of our two cats and dog. They are extremely knowledgeable and affordable. We have also. Used their boarding services. Our dog always seemed well taken care of.... Read More
We love this place. They have taken care of our two cats and dog. They are extremely knowledgeable and affordable. We have also. Used their boarding services. Our dog always seemed well taken care of. So glad we found this place. Read Less
Kimberly Mader
10 Feb 2018
REPORT
Just stopped in to get Toby his heart warm medicine. He has gained weight which is good. Nice staff.
Emily Moran
30 Jan 2018
REPORT
Excellent and friendly doctors. Always able to accommodate w changing appointments last minute. I would highly recommend to any pet owners!
Saundra Mitchell
7 Sep 2017
REPORT
Best vet I've ever had. I bring my dog and two cats here. The staff is wonderful, I've never had trouble getting help either on the phone or in person. I feel like I'm getting an honest answer when I ... Read More
Best vet I've ever had. I bring my dog and two cats here. The staff is wonderful, I've never had trouble getting help either on the phone or in person. I feel like I'm getting an honest answer when I speak to the vet. I don't feel like they are just trying to get me to buy something unnecessary. I feel like they ultimately care about my pets well-being. I've never used it but they also offer grooming and boarding. It's comforting to know if I have to board my pets, they would be with someone I trust.Read Less
Scott Chubb
2 Jun 2017
REPORT
We have taken three cats here now for all their care needs. They are always so friendly and gentle with them. Their attentiveness and caring during the loss off a pet has been astounding. They unde... Read More
We have taken three cats here now for all their care needs. They are always so friendly and gentle with them. Their attentiveness and caring during the loss off a pet has been astounding. They understand how personal it is to go through that loss and do everything they can to ease it for you. Read Less
Patti Soloky
25 Mar 2017
REPORT
Amazing. I love Dr Kulp as well as Dr. Kellar
Megan Frick
14 Feb 2017
REPORT
I have had positive interactions each time I have been there. The techs are kind, thorough in their descriptions and ensure you have no questions or concerns. They make you feel comfortable and not ru... Read More
I have had positive interactions each time I have been there. The techs are kind, thorough in their descriptions and ensure you have no questions or concerns. They make you feel comfortable and not rushed or quick to make decisions. The vet's there are personable and ensure you feel comfortable with your decisions. Definitely recommend. Read Less
Katherine McNamara
10 Jan 2017
REPORT
Love Dr. Kellerher, he has taken care of both our dogs since we got them.
Alex Knight
22 Nov 2016
REPORT
Will be looking for a new vet for my dog. Have yet to have a visit under $110 and the receptionist was very rude. Would have liked to see better service for the expense.
Leslie Bermel
26 Sep 2016
REPORT
I'm so disappointed in this location. I have been bringing my dogs to this location for over 10 years. I use Healthy Pets for stuff outside of vaccinations, which isn't often. Today I called because I... Read More
I'm so disappointed in this location. I have been bringing my dogs to this location for over 10 years. I use Healthy Pets for stuff outside of vaccinations, which isn't often. Today I called because I've got an emergency but asked if I could pay for the service my dog needs on Friday. I was told no. Nice to know that in an urgent situation HP is all about immediate payment. Nice to know who you can count on when times are a little tough. Read Less
Donna Bell
1 Mar 2016
REPORT
My Ginger was 17+ years old when she passed away and the years Dr Mike and associates cared for her were caring honest and dedicated to giving her and I'm sure many others the best care she could have... Read More
My Ginger was 17+ years old when she passed away and the years Dr Mike and associates cared for her were caring honest and dedicated to giving her and I'm sure many others the best care she could have ever gotten. I recommend them to any one wanting the best care for their beloved pets. Thank you so much Read Less
Virginia W.
28 Sep 2014
REPORT
Very kind, helpful doctors and staff.Since our new puppy was a rescue animal, they helped us with the cost of her visit. I appreciated this very much, since I wasn't expecting anything. I was just bei... Read More
Very kind, helpful doctors and staff.Since our new puppy was a rescue animal, they helped us with the cost of her visit. I appreciated this very much, since I wasn't expecting anything. I was just being a responsible first time dog owner and I'm glad they could see that.We did wait a bit in the waiting area. Maybe they could have a few water dishes out for dogs and/or cats?Other than that, I would strongly recommend this location for local pet owners. Read Less
Barbara Milano
14 Sep 2010
REPORT
I recently took my 10 year old pug to Healthy Pets Hilliard Ohio 43026, for a dental cleaning. My pug ""Angel"" has had this procedure done before without any problems. But this time while under the... Read More
I recently took my 10 year old pug to Healthy Pets Hilliard Ohio 43026, for a dental cleaning. My pug ""Angel"" has had this procedure done before without any problems. But this time while under the anethesia, Angel's heart stopped beating for a very short time. The necessary procedures were done to revive Angel which was totally succesful. I thank God for Dr.Huff, she is a great vet. She is very caring about her patients. My other dog a 14 year old Shar Pei, ""Noozles"" totally trusts Dr. Huff. He is very particular who checks him. Even though all the doctors at Healthy Pets are great! I have no complaints with any of the doctors. Thank you Healthy Pets for knowing how to treat my pets using the best resources and updated techniques. Gratefully, Barb Milano Read Less
jamie1009
29 Jun 2010
REPORT
My cat who was sick for a few days, became deathly ill and it was time to euthanize her. When calling a few vets in Central Ohio, Healthy Pets of Rome Hilliard offered to euthanize her. However, there... Read More
My cat who was sick for a few days, became deathly ill and it was time to euthanize her. When calling a few vets in Central Ohio, Healthy Pets of Rome Hilliard offered to euthanize her. However, there were two fees ... a fee of $140 if I did not want to be with my cat during the euthanasia and $165 if I wanted to be with my cat. Are you kidding me? They wanted to charge me extra to be with my cat during her last moments? Talk about taking advantage of a fragile state of mine. I called OSU Vet hospital and they were able to euthanize my cat for $60 AND I was able to hold her during that moment. SHAME ON HEALTHY PETS. Makes you wonder how they euthanize pets if they discourage you from witnessing the procedure by up charging. Take your business to OSU. Read Less
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know