Medvet Hilliard
Hilliard, Ohio
General Info
Medvet Hilliard in Hilliard is a veterinary practice committed to ensuring that pets across the community access holistic care. Located in Hilliard, United States, the clinic is renowned for its trustworthy and professional attitude toward animal health. The experienced team provides personalized wellness plans, regular check-ups, and various treatment options to ensure each pet receives the best care. Services often include: Avian (Bird) Care, Laboratory, Orthopedic surgery, Behavioral counseling, Neurology, Emergency care, Internal medicine. Attention to detail is where the treatments are administered to ensure that quality, preventive and responsive care is given. The clinic is well-equipped, and the animals are minimally stressed during visits, which is important for accurate diagnoses and successful procedures. Clients often praise the veterinary staff’s caring and communicative approach, which fosters long-term relationships built on trust, ensuring pets consistently receive the best possible care. As a result, Medvet Hilliard continues to thrive in the local pet-owning community. Whether they are helping young pets start life off right or assisting the older ones struggling with chronic ailments, the professionals are always ready to help. Their passion for improving animal welfare is also shown by their desire to continually learn and be up-to-date with the latest medical advancements. This ensures that every pet gets the best possible care. It endeavors to empower pet families, and promote responsible pet ownership. Medvet Hilliard collaborates closely with families in Hilliard to ensure proper care delivery, which is based on the symptom progression and diagnostic findings, lifestyle changes, and evolving health trends. The assessment procedure for new patients begins with a comprehensive analysis of the symptoms, behavioral tendencies, and dietary habits along with past diagnoses. A thorough physical examination follows, targeting key areas such as body weight, oral health, posture, and skin condition, and screening for any irregularities in breathing or heartbeat. The team looks for obvious and subtle signs that might indicate an underlying or ongoing issue, especially in pets that haven’t been examined in a while. Medvet Hilliard also provides the following services; heartworm prevention, fecal and blood screening, dental, and nutritional counseling. The clinic devises treatment plans targeting chronic itching, joint problems, digestive issues, and fatigue based on test results and long-term benefits. Owners are given comprehensive follow-up instructions, including medication schedules and behavior monitoring. It enables the continuity of care, since the records are digital and can be accessed for other check-ups (even if the pet has multiple pets or needs a second opinion). Each year, numerous families in Hilliard arrange routine wellness checks and post-care assessments for their pets as seasons and risk factors change. Medvet Hilliard is firmly dedicated to progressing tracking owner feedback and step-by-step clarity. Thanks to the effective communication and emphasis on preventative measures at the clinic, pets in Ohio can lead healthier lives, and their families enjoy manageable healthcare experiences.
Services
Anesthesiology
Avian (Bird) Care
Behavioral Counseling
Bloodwork
Cardiology
Dental Care
Dental Radiographs
Dermatology
Diagnostics
Emergency Care
Genetic Disease Testing
Homeopathy
Internal Medicine
Laboratory
Mobile Vet Services
Neurology
Oncology
Ophthalmology
Orthopedic Surgery
Pain Management
Physical Therapy
Prescription Medications
Radiology (X-rays)
Surgery
Ultrasound
Wellness Exams
Reviews
Denise Diehr-New
17 Jul 2018
REPORT
I am torn on how to write this review. I will begin by saying that the staff was very compassionate and caring. They were very professional. While we had to wait because other more life threatening...
I am torn on how to write this review. I will begin by saying that the staff was very compassionate and caring. They were very professional. While we had to wait because other more life threatening emergencies came in, they were always apologetic and let us sit with our dog in the exam room the entire time we had to wait. That being said, my dog was missing for 7 days. Upon being found he had a bad injury to his paw. He was rushed to MedVet by the family that found him. Once we arrived at the facility, they did a full external exam, blood work, and x-ray on his paw (include an overnight stay and it cost us $1500). He received surgery on his paw the next day and was able to come home a day later (an additional $2600). Once he returned home, we noticed some things that just didn't seem right. We took him back to the Worthington office for a bandage change and requested additional x-rays (additional $). Those x-rays showed broken ribs, broken hip bones, a displaced joint and bruised lungs. I don't want to make incorrect assumptions; however, it seems to me that those injuries should have been diagnosed upon his initial examination. He was lost for 7 days and we had no idea what he had been through. My sincere hope is that the Vets really thought his injuries were only due to the paw and felt no need for additional tests. The alternatives are that they knew the extent of his injuries and chose not to tell us so that we would pay for the surgery and expenses or incompetence. I hope that is not the case because my dog suffered unnecessarily for an additional 6 days. My recommendation for MedVet would be to do a more thorough evaluation when you don't know the cause of the pets injuries. This would help to treat the pet correctly and limit the amount of pain but also give the families a full picture so they can make a decision that is in the best interest of the pet. While the outcome may not have been any different for my dog, if he had been properly examined, at minimum I wouldn't be looking back at the treatment he received with unanswered questions and regrets.
Marie Pace
6 Jul 2018
REPORT
My cat today was in cardiac arrest. I pretty much knew she was gone when I took her. I was just hoping for a miracle. Everyone was very compassionate. They allowed me all the time I needed to say g...
My cat today was in cardiac arrest. I pretty much knew she was gone when I took her. I was just hoping for a miracle. Everyone was very compassionate. They allowed me all the time I needed to say goodbye. They brought the paper work in the room. Very nice staff.
Anna Lee
27 May 2018
REPORT
We needed to take our dog in for a huge, deep gash that mysteriously appeared on his shoulder while we were out of the house. Although it was pricey, they supplied everything we needed (medicines, con...
We needed to take our dog in for a huge, deep gash that mysteriously appeared on his shoulder while we were out of the house. Although it was pricey, they supplied everything we needed (medicines, cone) and he was stitched up and ready to come home within the day. His wound has since healed without a hitch. We are happy with our service at this location, and happy they were able to fix our pup. He's back to his normal self again!
Jessica Ghere
23 May 2018
REPORT
While no one ever goes to an emergency vet for good reasons, the team here made my visit as good as it possibly could have been. My new parrotlet was suddenly extremely sick and they took him back imm...
While no one ever goes to an emergency vet for good reasons, the team here made my visit as good as it possibly could have been. My new parrotlet was suddenly extremely sick and they took him back immediately and gave my partner and I a room so we wouldn't have to wait in the crowded waiting room. Before the vet spoke with us, a tech came back and informed us that the prognosis wasn't good and that, should we want to, we could leave without seeing the vet herself (who had seen the bird and made the diagnosis) and save $150. Having other birds and wanting to rule out anything I may have done, we opted to see Dr. Kloepfer. She was honest with us and recommended to have Wally euthanized, but was patient and willing to kindly hear out my what ifs and work out what the most likely cause was. They never pushed for us to put him down, but recommended it and it truly seemed like the kindest option. They let us have time to grieve, let us fill out the paperwork and payment in the privacy of the exam room, and gave us a clay imprint of his feet with his name and several feathers free of charge, and were extraordinarily patient with my crying and second guessing. I got Wally back in a well cushioned box and the staff was very gentle and kind.
I think a lot of negative reviews here are a result of owner grief and unrealistic views about pet ownership. Pets ARE expensive and vets have to make a living. They go through years of school, go deep into debt, don't make a huge amount of money, have some of the highest suicide rates, and do it all because they love animals. An emergency vet like this usually doesn't get to see cases with a great outlook, but they still gave you their time, energy, and education- you still need to pay them for their services even if they can't work miracles. The staff was more than sympathetic, and tried to predict the needs of their customers- sometimes I felt like they were giving us perhaps too much time, while others have complained about being rushed.
Angela Sliemers
15 May 2018
REPORT
The workers are definitely not compassionate or trained well to deal with families losing their pets. I feel they are only concerned with one thing and thats money. I understand things need to be sig...
The workers are definitely not compassionate or trained well to deal with families losing their pets. I feel they are only concerned with one thing and thats money. I understand things need to be signed and paperwork needs to be filled out but as your saying goodbye to your family pet of over 12 years don't come knocking every two seconds for a damn paper to be signed. Show some compassion and wait. If I could give no stars I would. I should have read reviews before taking our dog here. I do not recommend this place at all.
Liz Benzie
10 May 2018
REPORT
We came here on our family vet's recommendation to have our purebred cat's heart condition checked out. Dr. Nguyenba is outstanding--He has a clear expertise when it comes to vet cardiology and took ...
We came here on our family vet's recommendation to have our purebred cat's heart condition checked out. Dr. Nguyenba is outstanding--He has a clear expertise when it comes to vet cardiology and took so much time to sit down and explain the workings of our cat's condition. He gave us an in-depth idea of the options for treatment and prognosis and answered every one of our questions. Very happy we took our cat to him!
Colette Woolf
29 Apr 2018
REPORT
I wish I had read reviews before going there. I strongly encourage people to never take a pet here.
I realize that just like a human ER, the most serious cases go first. However, we arrived at 5:45pm...
I wish I had read reviews before going there. I strongly encourage people to never take a pet here.
I realize that just like a human ER, the most serious cases go first. However, we arrived at 5:45pm on a Saturday evening. We sat in the waiting room for 1-1/2 hours. No one spoke to us or assessed our dog during that time. People who came after us had their pet seen, treated and released. I can't imagine any of those were life or death situations We went because we thought our dog's leg was broken or her hip was dislocated.
Not until I got loud and mouthy did we go to an exam room. The tech took her vitals and stated she would let the doctor know what was going on. The vet didn't come into the room for another 45 minutes. At that time she told us that Annabelle's leg was swollen. No kidding. After 3 hours any living creature's leg would be swollen.
X-rays were finally done and it was confirmed a dislocated hip. It was now about 9:00pm. We were told that they were "really busy" and that it would be about 2 hours before they could attempt to put her hip back in place. They suggested we go home and they would call us when the procedure was complete and she could go home.
At 2:00am, after not receiving word from anyone, we began calling to get an update. At 2:30am the vet asked me if I still wanted the procedure done. Eight and a half hours after being there, they still hadn't helped her!! I must admit I began yelling at the doctor. I do believe she was in tears when we hung up.
I requested the doctor call me as soon as the procedure was complete--not after Annabelle "woke up". We finally received a call at 5:00 am saying the procedure had been difficult because her leg was swollen and stiff. Once again, no kidding. However--5:00 am?? Did you not honor my request to call immediately or did you wait another 2-1/2 hours before tending to her? Either way, unacceptable. Shame on you. You are not compassionate and caring. You left an animal in pain for 12 hours while you did God only knows what. Shame, shame, shame on you.
For this pathetic excuse of service, I paid $872. I have requested a full refund. At this time, I have not spoken with a manager because it is the weekend so I can't say if they will make this part right or not.
Please everyone, be informed. Make your choices wisely. Your pet depends on you. They cannot speak for themselves.
Leslie Grimes
19 Apr 2018
REPORT
The vets and staff here are very kind. Our dear poodle didn't make it due to enlarged heart. But they tried everything they could and they let us come back to spend time with him before he passed. We...
The vets and staff here are very kind. Our dear poodle didn't make it due to enlarged heart. But they tried everything they could and they let us come back to spend time with him before he passed. We brought his little body back home to California with us. And a beautiful card from MedVet was waiting for us. Thank you.
Rachel Schoff
15 Mar 2018
REPORT
After reading the super hit or miss reviews, I thought I'd share my experience.
About two years ago I brought my 18 year old dog in for an emergency. The vet discussed treatment options, and I did no...
After reading the super hit or miss reviews, I thought I'd share my experience.
About two years ago I brought my 18 year old dog in for an emergency. The vet discussed treatment options, and I did not feel pressured at all the euthanize my pet. It was simply the only option at her age and health. They told us upfront about any cost we would possibly be charged, and I did not feel like it was too expensive, especially for an emergency. Very sadly, my dog did need to be euthanized.
When I came to pick up my dogs ashes, the staff was again incredibly kind and respectful. The ashes were in a beautiful engraved box along with a card with my dog's pawprint and a clip of her hair. I even received a thoughtful card in the mail from the vet expressing their sorrow for my loss.
I hope I don't have to say goodbye to any of my other pets anytime soon, but if I had an emergency, I would definitely come here again.
John Estep
4 Feb 2018
REPORT
ER, whether for human or pet, are very similar. You may have to wait, you may have a large bill. The difference is service and compassion. The staff at Med Vet were absolutely wonderful. I had to tak...
ER, whether for human or pet, are very similar. You may have to wait, you may have a large bill. The difference is service and compassion. The staff at Med Vet were absolutely wonderful. I had to take one of our dogs in today for what maybe stroke of lesions causing neurological issues. Dr. Vera was wonderful, and so was Cassie one of the techs. They explained everything that was going on, what options were. And very compassionate to our dog the whole time. Sometime you cant get everything fixed as quick as you want. They were able to give us some ideas for care to get him home, until we can see what other options our vet would suggest. If in an emergency, I would suggest coming here.
Ann Sabatine
29 May 2017
REPORT
Not very good ratings on this place. I would stay away and OSU vet is another to be leery of. Very expensive and depends who is on staff the kind of
treatment and caring you pet
gets. Clintonville a...
Not very good ratings on this place. I would stay away and OSU vet is another to be leery of. Very expensive and depends who is on staff the kind of
treatment and caring you pet
gets. Clintonville animal clinic has great reviews! I would try this one and sometimes they have emergency care I understand.
Marie Wheeler
19 May 2017
REPORT
Just within the past two weeks we had to take our dogs in separately because they both were vomiting and had bloody diarrhea. We called at 10:30pm and we were told bring them in. They received wonderf...
Just within the past two weeks we had to take our dogs in separately because they both were vomiting and had bloody diarrhea. We called at 10:30pm and we were told bring them in. They received wonderful care and the staff was wonderful!!! We called for updates on our dogs because they had to stay overnight and have fluids and whoever answered the phone was always gracious. (Rudeness from the staff should never be tolerated)As far as taking our dog to the back to where we can't see it it is that way with our regular vet who is wonderful. Yes they are pricey but so is the hospitals for us humans, and I work at a hospital. This was about the 4th time we had to go Medvet Hilliard and we never had a bad experience. Dr. Sean was very nice and so was the guy who clean the exam room before we visited with our dog. The receptionist at the front had a smile and was very kind.
King Prichard
15 May 2017
REPORT
I should have known better when as soon as I walked in, the receptionist was bragging about her KIA soul having "air conditioning and electronic winduhs". Anywho, this place is a SCAM SCAM SCAM. I lov...
I should have known better when as soon as I walked in, the receptionist was bragging about her KIA soul having "air conditioning and electronic winduhs". Anywho, this place is a SCAM SCAM SCAM. I love how they take the animal in the back so you can't see what they're doing because I bet they're actually on Facebook in the back showing each other pictures of their ex husbands on the company's dime. It is very strange how you don't hear or see from anyone for HOURS while you're there. My cat cut its paw and was bleeding. I just needed it to be cleaned and bandaged. These CLOWNS gave my cat a boat load of sedative and then charged me $300 to bandage a minor cut. Not to mention, they put an extra $15 charge on the receipt that was waived because "it wasnt used"? Silly me I guess, I learned my lesson. This is that place where you look at all the employees and feel so extremely sorry for them. Maybe POTUS Trump can shut this place down. Kathrina Mountjoy (Not Vet, Hourly Employee) had food crumbs and ketchup all over her shirt and was more concerned with who was getting the bag fries that were at the bottom. I think she farted a few times too. I think this is the place where they make those commercials for sick and hurt dogs with the sad music. Overall, great experience entertainment wise, but do not EVER go here!
Justin Eichenlaub
6 May 2017
REPORT
Called about my dog throwing up blood and the lady hung up on me. After calling back she laughed about hanging up on me. What a horrible human being.
Jenise Harmon
7 Feb 2017
REPORT
This afternoon, I had to rush my injured cockatiel there. I was greeted kindly, and they took my bird back almost immediately. In the end, I made the decision to have her euthanized, which was excruci...
This afternoon, I had to rush my injured cockatiel there. I was greeted kindly, and they took my bird back almost immediately. In the end, I made the decision to have her euthanized, which was excruciating. The techs even hugged me as I cried. They sedated her, and I was allowed to hold her until she was near unconscious, and they took her back. I was given a clay heart with her feet prints and her name pressed in, and some feathers. She was put in a box. When my daughter and I took her out, we saw that they had made a small pillow for her. Because it was my daughter's pet, they gave me a picture book about losing an animal.
The receptionist came into the exam room and checked me out there so I didn't have to go up front all teary and crying. I'm shocked at the negative reviews. I went to the medvet years ago in Worthington, and it was a very negative experience.
Victoria Richards
8 Dec 2016
REPORT
Save your pet the horror and go to medvet Worthington. I am continuously shocked at how incompetent and rude the receptionists are at medvet Hilliard. As if this weren't enough, the Veterinarians ha...
Save your pet the horror and go to medvet Worthington. I am continuously shocked at how incompetent and rude the receptionists are at medvet Hilliard. As if this weren't enough, the Veterinarians have misdiagnosed my dog twice, costing us over $2,000. I tried to insist that my dog was having problems in his abdomen and not his spine, but the Doctor shushed me up and told me she was the professional. 1 month later my dog had a ruptured spleen due to hemangiocarcenoma, requiring a $5,000 emergency surgery. The x-Ray revealed no history of spinal issues. The doctor barely apologized for the misdiagnosis and basically told us "it happens." I felt so cheated. I feel like this medvet only cares about making as much money as possible. They are not compassionate and caring like you expect from your veterinarian. Please save yourself the heartbreak and the financial stress and go see another Vet if possible!
Devin Myers
16 Oct 2016
REPORT
Praise the West ER!!!!!!! Took my pup in and they took care of her as if she was theirs. Great, Great staff. Thank you so much for all your dedication and the great care you gave my Lexi.
CoDREJECt444
23 Jul 2016
REPORT
I have been taking my ferrets here since I got them a few years ago and have always gotten great service. Eventually one of my ferrets had to be put down due to extreme health issues. The staff were r...
I have been taking my ferrets here since I got them a few years ago and have always gotten great service. Eventually one of my ferrets had to be put down due to extreme health issues. The staff were real understanding of my loss. The vet I had been seeing even stayed an hour past her shifts end to be there when I brought him in to offer condolences and offer hugs to me and my 8 year old daughter. The saddest moment of my life was made easier by the caring staff going above and beyond the call of duty.
(Edit: Melissa Ferry is the name of the vet. I highly recommend her for all ferret owners)
Taryn Pinnick
11 Jul 2016
REPORT
One of our dogs swallowed a lot of vitamins and fish oil and he started convulsing and acting as if he could not walk. We were concerned he would have a seizure so we took him to get looked at by Med...
One of our dogs swallowed a lot of vitamins and fish oil and he started convulsing and acting as if he could not walk. We were concerned he would have a seizure so we took him to get looked at by MedVet. We assumed they would give him fluids or pump his stomach as clearly what he ate was causing stomach issues. They told us to call ASPCA poison control to determine if there was anything toxic in the pills he got into. When they told us there was nothing to worry about they then sat in front of us saying all of these different things that could be causing an issue. They asked us several times if he had gotten into anything else and we repeatedly told them no. They focused on the fact that he couldn't walk way too much. Tried to say he must have a back injury or a torn ACL. I'm not a vet, however the incompetence of the vet we talked to was astounding. Finally after keeping our dog hostage for 3 hours we demanded to see him. When they brought him to us he was still panting heavily and convulsing. Based on our initial look at him we could tell he was dehydrated. We asked how much water he had been given and they told us none. A dog needs to flush out his system due to ingesting something he shouldn't have and you don't even give him water? How is that even possible? We asked to get a bag of fluid sent home with us so that we could administer it ourselves. 3 hours, $700 later at home with our dog we gave him fluids and he felt instantly better. This place is the biggest scam I have ever come across. The incompetence, lack of empathy, and overall disregard for actually caring for your animal is so horrendous it is laughable. I could run a better vet office outside of my home than these people that call themselves vet techs and vets. I will never go to this place again and I will tell everyone I know never to go to them. Do not waste your time or money on taking your animal here. All you will get is a hefty bill and zero understanding on what is wrong with your animal. I have no idea how this scam is still going on. They are robbing people who are simply trying to get emergency care for their animal. I have no idea how they sleep at night.
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FAQs
Where is Medvet Hilliard located?
Medvet Hilliard is located at 4050 Britton Pkwy, Hilliard, Ohio 43026. It's easily accessible to pet owners in the Hilliard area and surrounding communities.
What time does Medvet Hilliard open and close each day?
Medvet Hilliard is open Monday 00:00 AM - 24:00 PM, Tuesday 00:00 AM - 24:00 PM, Wednesday 00:00 AM - 24:00 PM, Thursday 00:00 AM - 24:00 PM, Friday 00:00 AM - 24:00 PM. On Saturdays, it's open 00:00 AM to 24:00 PM. On Sundays, it's open 00:00 AM to 24:00 PM.
Is Medvet Hilliard open on Saturdays?
Yes, Medvet Hilliard is open on Saturdays. Their Saturday hours are 00:00AM to 24:00 PM.
How can I book an appointment at Medvet Hilliard?
You can book an appointment online with Medvet Hilliard via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Medvet Hilliard offer?
Medvet Hilliard in Hilliard offers a range of veterinary services, including Anesthesiology, Avian (Bird) Care, Behavioral Counseling, Bloodwork, Cardiology. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Medvet Hilliard offer pet dental care?
Absolutely. Medvet Hilliard offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Do they perform spay/neuter surgeries at Medvet Hilliard?
Medvet Hilliard provides spaying and neutering services for pets. Their veterinary team in Hilliard has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
Business Hours
Monday
Mon
Open 24 Hours
Tuesday
Tue
Open 24 Hours
Wednesday
Wed
Open 24 Hours
Thursday
Thu
Open 24 Hours
Friday
Fri
Open 24 Hours
Saturday
Sat
Open 24 Hours
Sunday
Sun
Open 24 Hours
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Medvet Hilliard
Hilliard, Ohio
General Info
Medvet Hilliard in Hilliard is a veterinary practice committed to ensuring that pets across the community access holistic care. Located in Hilliard, United States, the clinic is renowned for its trustworthy and professional attitude toward animal health. The experienced team provides personalized wellness plans, regular check-ups, and various treatment options to ensure each pet receives the best care. Services often include: Avian (Bird) Care, Laboratory, Orthopedic surgery, Behavioral counseling, Neurology, Emergency care, Internal medicine. Attention to detail is where the treatments are administered to ensure that quality, preventive and responsive care is given. The clinic is well-equipped, and the animals are minimally stressed during visits, which is important for accurate diagnoses and successful procedures. Clients often praise the veterinary staff’s caring and communicative approach, which fosters long-term relationships built on trust, ensuring pets consistently receive the best possible care. As a result, Medvet Hilliard continues to thrive in the local pet-owning community. Whether they are helping young pets start life off right or assisting the older ones struggling with chronic ailments, the professionals are always ready to help. Their passion for improving animal welfare is also shown by their desire to continually learn and be up-to-date with the latest medical advancements. This ensures that every pet gets the best possible care. It endeavors to empower pet families, and promote responsible pet ownership. Medvet Hilliard collaborates closely with families in Hilliard to ensure proper care delivery, which is based on the symptom progression and diagnostic findings, lifestyle changes, and evolving health trends. The assessment procedure for new patients begins with a comprehensive analysis of the symptoms, behavioral tendencies, and dietary habits along with past diagnoses. A thorough physical examination follows, targeting key areas such as body weight, oral health, posture, and skin condition, and screening for any irregularities in breathing or heartbeat. The team looks for obvious and subtle signs that might indicate an underlying or ongoing issue, especially in pets that haven’t been examined in a while. Medvet Hilliard also provides the following services; heartworm prevention, fecal and blood screening, dental, and nutritional counseling. The clinic devises treatment plans targeting chronic itching, joint problems, digestive issues, and fatigue based on test results and long-term benefits. Owners are given comprehensive follow-up instructions, including medication schedules and behavior monitoring. It enables the continuity of care, since the records are digital and can be accessed for other check-ups (even if the pet has multiple pets or needs a second opinion). Each year, numerous families in Hilliard arrange routine wellness checks and post-care assessments for their pets as seasons and risk factors change. Medvet Hilliard is firmly dedicated to progressing tracking owner feedback and step-by-step clarity. Thanks to the effective communication and emphasis on preventative measures at the clinic, pets in Ohio can lead healthier lives, and their families enjoy manageable healthcare experiences.
Business Hours
Monday
00:00AM-24:00PM
Tuesday
00:00AM-24:00PM
Wednesday
00:00AM-24:00PM
Thursday
00:00AM-24:00PM
Friday
00:00AM-24:00PM
Saturday
00:00AM-24:00PM
Sunday
00:00AM-24:00PM
Services
Anesthesiology
Avian (Bird) Care
Behavioral Counseling
Bloodwork
Cardiology
Dental Care
Dental Radiographs
Dermatology
Diagnostics
Emergency Care
Genetic Disease Testing
Homeopathy
Internal Medicine
Laboratory
Mobile Vet Services
Neurology
Oncology
Ophthalmology
Orthopedic Surgery
Pain Management
Physical Therapy
Prescription Medications
Radiology (X-rays)
Surgery
Ultrasound
Wellness Exams
Reviews
Denise Diehr-New
17 Jul 2018
I am torn on how to write this review. I will begin by saying that the staff was very compassionate and caring. They were very professional. While we had to wait because other more life threatening...
I am torn on how to write this review. I will begin by saying that the staff was very compassionate and caring. They were very professional. While we had to wait because other more life threatening emergencies came in, they were always apologetic and let us sit with our dog in the exam room the entire time we had to wait. That being said, my dog was missing for 7 days. Upon being found he had a bad injury to his paw. He was rushed to MedVet by the family that found him. Once we arrived at the facility, they did a full external exam, blood work, and x-ray on his paw (include an overnight stay and it cost us $1500). He received surgery on his paw the next day and was able to come home a day later (an additional $2600). Once he returned home, we noticed some things that just didn't seem right. We took him back to the Worthington office for a bandage change and requested additional x-rays (additional $). Those x-rays showed broken ribs, broken hip bones, a displaced joint and bruised lungs. I don't want to make incorrect assumptions; however, it seems to me that those injuries should have been diagnosed upon his initial examination. He was lost for 7 days and we had no idea what he had been through. My sincere hope is that the Vets really thought his injuries were only due to the paw and felt no need for additional tests. The alternatives are that they knew the extent of his injuries and chose not to tell us so that we would pay for the surgery and expenses or incompetence. I hope that is not the case because my dog suffered unnecessarily for an additional 6 days. My recommendation for MedVet would be to do a more thorough evaluation when you don't know the cause of the pets injuries. This would help to treat the pet correctly and limit the amount of pain but also give the families a full picture so they can make a decision that is in the best interest of the pet. While the outcome may not have been any different for my dog, if he had been properly examined, at minimum I wouldn't be looking back at the treatment he received with unanswered questions and regrets.
Marie Pace
6 Jul 2018
My cat today was in cardiac arrest. I pretty much knew she was gone when I took her. I was just hoping for a miracle. Everyone was very compassionate. They allowed me all the time I needed to say g...
My cat today was in cardiac arrest. I pretty much knew she was gone when I took her. I was just hoping for a miracle. Everyone was very compassionate. They allowed me all the time I needed to say goodbye. They brought the paper work in the room. Very nice staff.
Anna Lee
27 May 2018
We needed to take our dog in for a huge, deep gash that mysteriously appeared on his shoulder while we were out of the house. Although it was pricey, they supplied everything we needed (medicines, con...
We needed to take our dog in for a huge, deep gash that mysteriously appeared on his shoulder while we were out of the house. Although it was pricey, they supplied everything we needed (medicines, cone) and he was stitched up and ready to come home within the day. His wound has since healed without a hitch. We are happy with our service at this location, and happy they were able to fix our pup. He's back to his normal self again!
Jessica Ghere
23 May 2018
While no one ever goes to an emergency vet for good reasons, the team here made my visit as good as it possibly could have been. My new parrotlet was suddenly extremely sick and they took him back imm...
While no one ever goes to an emergency vet for good reasons, the team here made my visit as good as it possibly could have been. My new parrotlet was suddenly extremely sick and they took him back immediately and gave my partner and I a room so we wouldn't have to wait in the crowded waiting room. Before the vet spoke with us, a tech came back and informed us that the prognosis wasn't good and that, should we want to, we could leave without seeing the vet herself (who had seen the bird and made the diagnosis) and save $150. Having other birds and wanting to rule out anything I may have done, we opted to see Dr. Kloepfer. She was honest with us and recommended to have Wally euthanized, but was patient and willing to kindly hear out my what ifs and work out what the most likely cause was. They never pushed for us to put him down, but recommended it and it truly seemed like the kindest option. They let us have time to grieve, let us fill out the paperwork and payment in the privacy of the exam room, and gave us a clay imprint of his feet with his name and several feathers free of charge, and were extraordinarily patient with my crying and second guessing. I got Wally back in a well cushioned box and the staff was very gentle and kind.
I think a lot of negative reviews here are a result of owner grief and unrealistic views about pet ownership. Pets ARE expensive and vets have to make a living. They go through years of school, go deep into debt, don't make a huge amount of money, have some of the highest suicide rates, and do it all because they love animals. An emergency vet like this usually doesn't get to see cases with a great outlook, but they still gave you their time, energy, and education- you still need to pay them for their services even if they can't work miracles. The staff was more than sympathetic, and tried to predict the needs of their customers- sometimes I felt like they were giving us perhaps too much time, while others have complained about being rushed.
Angela Sliemers
15 May 2018
The workers are definitely not compassionate or trained well to deal with families losing their pets. I feel they are only concerned with one thing and thats money. I understand things need to be sig...
The workers are definitely not compassionate or trained well to deal with families losing their pets. I feel they are only concerned with one thing and thats money. I understand things need to be signed and paperwork needs to be filled out but as your saying goodbye to your family pet of over 12 years don't come knocking every two seconds for a damn paper to be signed. Show some compassion and wait. If I could give no stars I would. I should have read reviews before taking our dog here. I do not recommend this place at all.
Liz Benzie
10 May 2018
We came here on our family vet's recommendation to have our purebred cat's heart condition checked out. Dr. Nguyenba is outstanding--He has a clear expertise when it comes to vet cardiology and took ...
We came here on our family vet's recommendation to have our purebred cat's heart condition checked out. Dr. Nguyenba is outstanding--He has a clear expertise when it comes to vet cardiology and took so much time to sit down and explain the workings of our cat's condition. He gave us an in-depth idea of the options for treatment and prognosis and answered every one of our questions. Very happy we took our cat to him!
Colette Woolf
29 Apr 2018
I wish I had read reviews before going there. I strongly encourage people to never take a pet here.
I realize that just like a human ER, the most serious cases go first. However, we arrived at 5:45pm...
I wish I had read reviews before going there. I strongly encourage people to never take a pet here.
I realize that just like a human ER, the most serious cases go first. However, we arrived at 5:45pm on a Saturday evening. We sat in the waiting room for 1-1/2 hours. No one spoke to us or assessed our dog during that time. People who came after us had their pet seen, treated and released. I can't imagine any of those were life or death situations We went because we thought our dog's leg was broken or her hip was dislocated.
Not until I got loud and mouthy did we go to an exam room. The tech took her vitals and stated she would let the doctor know what was going on. The vet didn't come into the room for another 45 minutes. At that time she told us that Annabelle's leg was swollen. No kidding. After 3 hours any living creature's leg would be swollen.
X-rays were finally done and it was confirmed a dislocated hip. It was now about 9:00pm. We were told that they were "really busy" and that it would be about 2 hours before they could attempt to put her hip back in place. They suggested we go home and they would call us when the procedure was complete and she could go home.
At 2:00am, after not receiving word from anyone, we began calling to get an update. At 2:30am the vet asked me if I still wanted the procedure done. Eight and a half hours after being there, they still hadn't helped her!! I must admit I began yelling at the doctor. I do believe she was in tears when we hung up.
I requested the doctor call me as soon as the procedure was complete--not after Annabelle "woke up". We finally received a call at 5:00 am saying the procedure had been difficult because her leg was swollen and stiff. Once again, no kidding. However--5:00 am?? Did you not honor my request to call immediately or did you wait another 2-1/2 hours before tending to her? Either way, unacceptable. Shame on you. You are not compassionate and caring. You left an animal in pain for 12 hours while you did God only knows what. Shame, shame, shame on you.
For this pathetic excuse of service, I paid $872. I have requested a full refund. At this time, I have not spoken with a manager because it is the weekend so I can't say if they will make this part right or not.
Please everyone, be informed. Make your choices wisely. Your pet depends on you. They cannot speak for themselves.
Leslie Grimes
19 Apr 2018
The vets and staff here are very kind. Our dear poodle didn't make it due to enlarged heart. But they tried everything they could and they let us come back to spend time with him before he passed. We...
The vets and staff here are very kind. Our dear poodle didn't make it due to enlarged heart. But they tried everything they could and they let us come back to spend time with him before he passed. We brought his little body back home to California with us. And a beautiful card from MedVet was waiting for us. Thank you.
Rachel Schoff
15 Mar 2018
After reading the super hit or miss reviews, I thought I'd share my experience.
About two years ago I brought my 18 year old dog in for an emergency. The vet discussed treatment options, and I did no...
After reading the super hit or miss reviews, I thought I'd share my experience.
About two years ago I brought my 18 year old dog in for an emergency. The vet discussed treatment options, and I did not feel pressured at all the euthanize my pet. It was simply the only option at her age and health. They told us upfront about any cost we would possibly be charged, and I did not feel like it was too expensive, especially for an emergency. Very sadly, my dog did need to be euthanized.
When I came to pick up my dogs ashes, the staff was again incredibly kind and respectful. The ashes were in a beautiful engraved box along with a card with my dog's pawprint and a clip of her hair. I even received a thoughtful card in the mail from the vet expressing their sorrow for my loss.
I hope I don't have to say goodbye to any of my other pets anytime soon, but if I had an emergency, I would definitely come here again.
John Estep
4 Feb 2018
ER, whether for human or pet, are very similar. You may have to wait, you may have a large bill. The difference is service and compassion. The staff at Med Vet were absolutely wonderful. I had to tak...
ER, whether for human or pet, are very similar. You may have to wait, you may have a large bill. The difference is service and compassion. The staff at Med Vet were absolutely wonderful. I had to take one of our dogs in today for what maybe stroke of lesions causing neurological issues. Dr. Vera was wonderful, and so was Cassie one of the techs. They explained everything that was going on, what options were. And very compassionate to our dog the whole time. Sometime you cant get everything fixed as quick as you want. They were able to give us some ideas for care to get him home, until we can see what other options our vet would suggest. If in an emergency, I would suggest coming here.
Ann Sabatine
29 May 2017
Not very good ratings on this place. I would stay away and OSU vet is another to be leery of. Very expensive and depends who is on staff the kind of
treatment and caring you pet
gets. Clintonville a...
Not very good ratings on this place. I would stay away and OSU vet is another to be leery of. Very expensive and depends who is on staff the kind of
treatment and caring you pet
gets. Clintonville animal clinic has great reviews! I would try this one and sometimes they have emergency care I understand.
Marie Wheeler
19 May 2017
Just within the past two weeks we had to take our dogs in separately because they both were vomiting and had bloody diarrhea. We called at 10:30pm and we were told bring them in. They received wonderf...
Just within the past two weeks we had to take our dogs in separately because they both were vomiting and had bloody diarrhea. We called at 10:30pm and we were told bring them in. They received wonderful care and the staff was wonderful!!! We called for updates on our dogs because they had to stay overnight and have fluids and whoever answered the phone was always gracious. (Rudeness from the staff should never be tolerated)As far as taking our dog to the back to where we can't see it it is that way with our regular vet who is wonderful. Yes they are pricey but so is the hospitals for us humans, and I work at a hospital. This was about the 4th time we had to go Medvet Hilliard and we never had a bad experience. Dr. Sean was very nice and so was the guy who clean the exam room before we visited with our dog. The receptionist at the front had a smile and was very kind.
King Prichard
15 May 2017
I should have known better when as soon as I walked in, the receptionist was bragging about her KIA soul having "air conditioning and electronic winduhs". Anywho, this place is a SCAM SCAM SCAM. I lov...
I should have known better when as soon as I walked in, the receptionist was bragging about her KIA soul having "air conditioning and electronic winduhs". Anywho, this place is a SCAM SCAM SCAM. I love how they take the animal in the back so you can't see what they're doing because I bet they're actually on Facebook in the back showing each other pictures of their ex husbands on the company's dime. It is very strange how you don't hear or see from anyone for HOURS while you're there. My cat cut its paw and was bleeding. I just needed it to be cleaned and bandaged. These CLOWNS gave my cat a boat load of sedative and then charged me $300 to bandage a minor cut. Not to mention, they put an extra $15 charge on the receipt that was waived because "it wasnt used"? Silly me I guess, I learned my lesson. This is that place where you look at all the employees and feel so extremely sorry for them. Maybe POTUS Trump can shut this place down. Kathrina Mountjoy (Not Vet, Hourly Employee) had food crumbs and ketchup all over her shirt and was more concerned with who was getting the bag fries that were at the bottom. I think she farted a few times too. I think this is the place where they make those commercials for sick and hurt dogs with the sad music. Overall, great experience entertainment wise, but do not EVER go here!
Justin Eichenlaub
6 May 2017
Called about my dog throwing up blood and the lady hung up on me. After calling back she laughed about hanging up on me. What a horrible human being.
Jenise Harmon
7 Feb 2017
This afternoon, I had to rush my injured cockatiel there. I was greeted kindly, and they took my bird back almost immediately. In the end, I made the decision to have her euthanized, which was excruci...
This afternoon, I had to rush my injured cockatiel there. I was greeted kindly, and they took my bird back almost immediately. In the end, I made the decision to have her euthanized, which was excruciating. The techs even hugged me as I cried. They sedated her, and I was allowed to hold her until she was near unconscious, and they took her back. I was given a clay heart with her feet prints and her name pressed in, and some feathers. She was put in a box. When my daughter and I took her out, we saw that they had made a small pillow for her. Because it was my daughter's pet, they gave me a picture book about losing an animal.
The receptionist came into the exam room and checked me out there so I didn't have to go up front all teary and crying. I'm shocked at the negative reviews. I went to the medvet years ago in Worthington, and it was a very negative experience.
Victoria Richards
8 Dec 2016
Save your pet the horror and go to medvet Worthington. I am continuously shocked at how incompetent and rude the receptionists are at medvet Hilliard. As if this weren't enough, the Veterinarians ha...
Save your pet the horror and go to medvet Worthington. I am continuously shocked at how incompetent and rude the receptionists are at medvet Hilliard. As if this weren't enough, the Veterinarians have misdiagnosed my dog twice, costing us over $2,000. I tried to insist that my dog was having problems in his abdomen and not his spine, but the Doctor shushed me up and told me she was the professional. 1 month later my dog had a ruptured spleen due to hemangiocarcenoma, requiring a $5,000 emergency surgery. The x-Ray revealed no history of spinal issues. The doctor barely apologized for the misdiagnosis and basically told us "it happens." I felt so cheated. I feel like this medvet only cares about making as much money as possible. They are not compassionate and caring like you expect from your veterinarian. Please save yourself the heartbreak and the financial stress and go see another Vet if possible!
Devin Myers
16 Oct 2016
Praise the West ER!!!!!!! Took my pup in and they took care of her as if she was theirs. Great, Great staff. Thank you so much for all your dedication and the great care you gave my Lexi.
CoDREJECt444
23 Jul 2016
I have been taking my ferrets here since I got them a few years ago and have always gotten great service. Eventually one of my ferrets had to be put down due to extreme health issues. The staff were r...
I have been taking my ferrets here since I got them a few years ago and have always gotten great service. Eventually one of my ferrets had to be put down due to extreme health issues. The staff were real understanding of my loss. The vet I had been seeing even stayed an hour past her shifts end to be there when I brought him in to offer condolences and offer hugs to me and my 8 year old daughter. The saddest moment of my life was made easier by the caring staff going above and beyond the call of duty.
(Edit: Melissa Ferry is the name of the vet. I highly recommend her for all ferret owners)
Taryn Pinnick
11 Jul 2016
One of our dogs swallowed a lot of vitamins and fish oil and he started convulsing and acting as if he could not walk. We were concerned he would have a seizure so we took him to get looked at by Med...
One of our dogs swallowed a lot of vitamins and fish oil and he started convulsing and acting as if he could not walk. We were concerned he would have a seizure so we took him to get looked at by MedVet. We assumed they would give him fluids or pump his stomach as clearly what he ate was causing stomach issues. They told us to call ASPCA poison control to determine if there was anything toxic in the pills he got into. When they told us there was nothing to worry about they then sat in front of us saying all of these different things that could be causing an issue. They asked us several times if he had gotten into anything else and we repeatedly told them no. They focused on the fact that he couldn't walk way too much. Tried to say he must have a back injury or a torn ACL. I'm not a vet, however the incompetence of the vet we talked to was astounding. Finally after keeping our dog hostage for 3 hours we demanded to see him. When they brought him to us he was still panting heavily and convulsing. Based on our initial look at him we could tell he was dehydrated. We asked how much water he had been given and they told us none. A dog needs to flush out his system due to ingesting something he shouldn't have and you don't even give him water? How is that even possible? We asked to get a bag of fluid sent home with us so that we could administer it ourselves. 3 hours, $700 later at home with our dog we gave him fluids and he felt instantly better. This place is the biggest scam I have ever come across. The incompetence, lack of empathy, and overall disregard for actually caring for your animal is so horrendous it is laughable. I could run a better vet office outside of my home than these people that call themselves vet techs and vets. I will never go to this place again and I will tell everyone I know never to go to them. Do not waste your time or money on taking your animal here. All you will get is a hefty bill and zero understanding on what is wrong with your animal. I have no idea how this scam is still going on. They are robbing people who are simply trying to get emergency care for their animal. I have no idea how they sleep at night.
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FAQs
Where is Medvet Hilliard located?
Medvet Hilliard is located at 4050 Britton Pkwy, Hilliard, Ohio 43026. It's easily accessible to pet owners in the Hilliard area and surrounding communities.
What time does Medvet Hilliard open and close each day?
Medvet Hilliard is open Monday 00:00 AM - 24:00 PM, Tuesday 00:00 AM - 24:00 PM, Wednesday 00:00 AM - 24:00 PM, Thursday 00:00 AM - 24:00 PM, Friday 00:00 AM - 24:00 PM. On Saturdays, it's open 00:00 AM to 24:00 PM. On Sundays, it's open 00:00 AM to 24:00 PM.
Is Medvet Hilliard open on Saturdays?
Yes, Medvet Hilliard is open on Saturdays. Their Saturday hours are 00:00AM to 24:00 PM.
How can I book an appointment at Medvet Hilliard?
You can book an appointment online with Medvet Hilliard via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Medvet Hilliard offer?
Medvet Hilliard in Hilliard offers a range of veterinary services, including Anesthesiology, Avian (Bird) Care, Behavioral Counseling, Bloodwork, Cardiology. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Medvet Hilliard offer pet dental care?
Absolutely. Medvet Hilliard offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Do they perform spay/neuter surgeries at Medvet Hilliard?
Medvet Hilliard provides spaying and neutering services for pets. Their veterinary team in Hilliard has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
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