Extremely unhappy with the care my dog recvd. My dog was not examined or given immunizations in front of me but “in the back” when they did the blood draw for the heart worm test. I asked them to trim... Read More
Extremely unhappy with the care my dog recvd. My dog was not examined or given immunizations in front of me but “in the back” when they did the blood draw for the heart worm test. I asked them to trim his nails and again, taken to the back only to hear him wailing in pain. I was told he was hypersensitive to having his paws touched and they couldn’t do it. When questioned further they said they did 2 nails and stopped. 2 weeks later my dog is constantly biting at his one paw and won’t let me get near it, from a distance it appears damaged. DO NOT take your pets here. We will never be back. So much more to list. there are more affordable , reputable vets in the area. Stay away from this place. Read Less
Helen Mart
12 Apr 2018
REPORT
The wellness plan is excellent, for them and their bank account. You are far better off just paying for the services as they are performed. They make it beyond difficult to cancel and require you to j... Read More
The wellness plan is excellent, for them and their bank account. You are far better off just paying for the services as they are performed. They make it beyond difficult to cancel and require you to jump through countless hoops to do so, all the while smiling all the way to the bank charging you $35 a month. It took us over two months to successfully cancel, and conveniently the cancellation was approved two days after they took another non-refundable payment. They also allow minors to sign contracts but then use that as an excuse to not cancel the plan because you will need to provide various types of proof that the person who signed it is in fact a minor. Long story short, it's a great business model. They collect hundreds of dollars per year and provide minimal service for the plan. DO NOT SIGN UP FOR IT. Unless you like to put money in the pocket of a shady business without getting any value in return Read Less
Gabrielle Griffin
25 Nov 2017
REPORT
Dr. Sattelmaier just amazing and honest when it comes to treating my cats health! The staff at Banfield are awesome as well. They make you feel welcomed 😊
Elizabeth Norris
10 Oct 2017
REPORT
Dr Sattelmaier and staff are amazing. Their honesty with me and care for all pets is second to none. I know as a large business some things are done a little more often and it may seem a little excess... Read More
Dr Sattelmaier and staff are amazing. Their honesty with me and care for all pets is second to none. I know as a large business some things are done a little more often and it may seem a little excessive but it is Banfield's policy...no reason to fault this office and trust me, they will go out of their way to do anything they can for your pet when in need or in an emergency situation. The hours are perfect for me with my schedule and the minimal Banfield charges are a small price to pay for such timely and truly loving care for my pet. I highly recommend. Read Less
Jason Lather
24 Jun 2017
REPORT
Dr. Sattelmaier has been an excellent veterinarian for our dog and has always provided excellent care for him. Would recommend him to anyone looking for a caring veterinarian.
Steven Gotch
7 Mar 2017
REPORT
I have been taking my dogs to Dr Sattelmaier at Banfield Pet Hospital in Spring Meadows since they were 6 weeks old. He (and the staff) are some of the most caring people that I have EVER dealt with w... Read More
I have been taking my dogs to Dr Sattelmaier at Banfield Pet Hospital in Spring Meadows since they were 6 weeks old. He (and the staff) are some of the most caring people that I have EVER dealt with when it comes to taking care of my dogs. Dr Sattelmaier is a very good listener when I have concerns, he has never made me feel like an idiot no matter how strange or off the wall my questions are. He is ALWAYS willing to actually take the time to explain things unlike other vets that I have taken my pets to in the past. He not only cares about the animals that he takes care of but he cares about the owners too. I'll never forget it, I called with a question after I had my dog neutered and the person on the phone said she would check with Dr Sattelmaier and get back to me. Well, she didn't get back to me, DR SATTELMAIER CALLED ME HIMSELF to answer my question. That impressed me very very much.
They say word of mouth is the best advertising there is. I not only suggest Banfield, but I suggest Dr Sattelmaier when friends ask me who I take my dogs to. As long as I have pets, they will go to Dr Sattelmaier whether he is still at Banfield or if he changes locations, WE WILL FOLLOW HIM!!!!Read Less
Robert Anderson
5 Mar 2017
REPORT
Ashley is just great with my dog Trixi. She's always friendly, thorough, and very good looking.
Tim Rauch
13 Feb 2017
REPORT
Had our puppy checked for a eye infection. They gave us some antibotics to apply. After a day the dogs eyes got 10 times worse. Took the puppy back for them to look at her but said that we would have ... Read More
Had our puppy checked for a eye infection. They gave us some antibotics to apply. After a day the dogs eyes got 10 times worse. Took the puppy back for them to look at her but said that we would have to pay again for a full apointment to have her looked at. This place is a sham!!! The staff and doctors are amateurs and totally clueless. Protect your pet and your wallet and avoid this place!! Read Less
Linda Carter
16 Jan 2017
REPORT
Great hours. Good friendly service. Reasonable pricing.
David Pettee
14 Jan 2017
REPORT
Dr Sattelmainer does an outstanding job he really cares about my pet and any other pets that go to Bainfield hosital for care. The professioal staff ie also great. Thank you team. Sincerely
Deb Schaller
29 Nov 2016
REPORT
I finally got it through my head that this is a business out to make money when they wanted to remove two healthy teeth from my dog at a cost of $500. I also took him to get groomed and picked him up ... Read More
I finally got it through my head that this is a business out to make money when they wanted to remove two healthy teeth from my dog at a cost of $500. I also took him to get groomed and picked him up with only half of his nails clipped and a horrible trim to his coat. Read Less
Shane Davis
26 Nov 2016
REPORT
Staff is very friendly, remembers our dogs names, and seems to care about their health. The wellness plans saves us a ton. The doctors themselves are very forthcoming and will answer whatever question... Read More
Staff is very friendly, remembers our dogs names, and seems to care about their health. The wellness plans saves us a ton. The doctors themselves are very forthcoming and will answer whatever questions you have honestly.Read Less
Mike R.
19 Sep 2015
REPORT
AMAZING staff! Friendly and very helpful with all my dogs needs. They always know who we are and even if we are just shopping in the store they make a point to say, "hi".
Extremely unhappy with the care my dog recvd. My dog was not examined or given immunizations in front of me but “in the back” when they did the blood draw for the heart worm test. I asked them to trim... Read More
Extremely unhappy with the care my dog recvd. My dog was not examined or given immunizations in front of me but “in the back” when they did the blood draw for the heart worm test. I asked them to trim his nails and again, taken to the back only to hear him wailing in pain. I was told he was hypersensitive to having his paws touched and they couldn’t do it. When questioned further they said they did 2 nails and stopped. 2 weeks later my dog is constantly biting at his one paw and won’t let me get near it, from a distance it appears damaged. DO NOT take your pets here. We will never be back. So much more to list. there are more affordable , reputable vets in the area. Stay away from this place. Read Less
Helen Mart
12 Apr 2018
REPORT
☆☆☆☆☆
REPORT
The wellness plan is excellent, for them and their bank account. You are far better off just paying for the services as they are performed. They make it beyond difficult to cancel and require you to j... Read More
The wellness plan is excellent, for them and their bank account. You are far better off just paying for the services as they are performed. They make it beyond difficult to cancel and require you to jump through countless hoops to do so, all the while smiling all the way to the bank charging you $35 a month. It took us over two months to successfully cancel, and conveniently the cancellation was approved two days after they took another non-refundable payment. They also allow minors to sign contracts but then use that as an excuse to not cancel the plan because you will need to provide various types of proof that the person who signed it is in fact a minor. Long story short, it's a great business model. They collect hundreds of dollars per year and provide minimal service for the plan. DO NOT SIGN UP FOR IT. Unless you like to put money in the pocket of a shady business without getting any value in return Read Less
Gabrielle Griffin
25 Nov 2017
REPORT
☆☆☆☆☆
REPORT
Dr. Sattelmaier just amazing and honest when it comes to treating my cats health! The staff at Banfield are awesome as well. They make you feel welcomed 😊
Elizabeth Norris
10 Oct 2017
REPORT
☆☆☆☆☆
REPORT
Dr Sattelmaier and staff are amazing. Their honesty with me and care for all pets is second to none. I know as a large business some things are done a little more often and it may seem a little excess... Read More
Dr Sattelmaier and staff are amazing. Their honesty with me and care for all pets is second to none. I know as a large business some things are done a little more often and it may seem a little excessive but it is Banfield's policy...no reason to fault this office and trust me, they will go out of their way to do anything they can for your pet when in need or in an emergency situation. The hours are perfect for me with my schedule and the minimal Banfield charges are a small price to pay for such timely and truly loving care for my pet. I highly recommend. Read Less
Jason Lather
24 Jun 2017
REPORT
☆☆☆☆☆
REPORT
Dr. Sattelmaier has been an excellent veterinarian for our dog and has always provided excellent care for him. Would recommend him to anyone looking for a caring veterinarian.
Steven Gotch
7 Mar 2017
REPORT
☆☆☆☆☆
REPORT
I have been taking my dogs to Dr Sattelmaier at Banfield Pet Hospital in Spring Meadows since they were 6 weeks old. He (and the staff) are some of the most caring people that I have EVER dealt with w... Read More
I have been taking my dogs to Dr Sattelmaier at Banfield Pet Hospital in Spring Meadows since they were 6 weeks old. He (and the staff) are some of the most caring people that I have EVER dealt with when it comes to taking care of my dogs. Dr Sattelmaier is a very good listener when I have concerns, he has never made me feel like an idiot no matter how strange or off the wall my questions are. He is ALWAYS willing to actually take the time to explain things unlike other vets that I have taken my pets to in the past. He not only cares about the animals that he takes care of but he cares about the owners too. I'll never forget it, I called with a question after I had my dog neutered and the person on the phone said she would check with Dr Sattelmaier and get back to me. Well, she didn't get back to me, DR SATTELMAIER CALLED ME HIMSELF to answer my question. That impressed me very very much.
They say word of mouth is the best advertising there is. I not only suggest Banfield, but I suggest Dr Sattelmaier when friends ask me who I take my dogs to. As long as I have pets, they will go to Dr Sattelmaier whether he is still at Banfield or if he changes locations, WE WILL FOLLOW HIM!!!!Read Less
Robert Anderson
5 Mar 2017
REPORT
☆☆☆☆☆
REPORT
Ashley is just great with my dog Trixi. She's always friendly, thorough, and very good looking.
Tim Rauch
13 Feb 2017
REPORT
☆☆☆☆☆
REPORT
Had our puppy checked for a eye infection. They gave us some antibotics to apply. After a day the dogs eyes got 10 times worse. Took the puppy back for them to look at her but said that we would have ... Read More
Had our puppy checked for a eye infection. They gave us some antibotics to apply. After a day the dogs eyes got 10 times worse. Took the puppy back for them to look at her but said that we would have to pay again for a full apointment to have her looked at. This place is a sham!!! The staff and doctors are amateurs and totally clueless. Protect your pet and your wallet and avoid this place!! Read Less
Linda Carter
16 Jan 2017
REPORT
☆☆☆☆☆
REPORT
Great hours. Good friendly service. Reasonable pricing.
David Pettee
14 Jan 2017
REPORT
☆☆☆☆☆
REPORT
Dr Sattelmainer does an outstanding job he really cares about my pet and any other pets that go to Bainfield hosital for care. The professioal staff ie also great. Thank you team. Sincerely
Deb Schaller
29 Nov 2016
REPORT
☆☆☆☆☆
REPORT
I finally got it through my head that this is a business out to make money when they wanted to remove two healthy teeth from my dog at a cost of $500. I also took him to get groomed and picked him up ... Read More
I finally got it through my head that this is a business out to make money when they wanted to remove two healthy teeth from my dog at a cost of $500. I also took him to get groomed and picked him up with only half of his nails clipped and a horrible trim to his coat. Read Less
Shane Davis
26 Nov 2016
REPORT
☆☆☆☆☆
REPORT
Staff is very friendly, remembers our dogs names, and seems to care about their health. The wellness plans saves us a ton. The doctors themselves are very forthcoming and will answer whatever question... Read More
Staff is very friendly, remembers our dogs names, and seems to care about their health. The wellness plans saves us a ton. The doctors themselves are very forthcoming and will answer whatever questions you have honestly.Read Less
Mike R.
19 Sep 2015
REPORT
☆☆☆☆☆
REPORT
AMAZING staff! Friendly and very helpful with all my dogs needs. They always know who we are and even if we are just shopping in the store they make a point to say, "hi".