I want to start by saying, it is not comfortable for me to leave a bad review. However, I have been left with no choice. We had a terrible experience with Woodside Vet. We took our dogs in because ... Read More
I want to start by saying, it is not comfortable for me to leave a bad review. However, I have been left with no choice. We had a terrible experience with Woodside Vet. We took our dogs in because they were having an unexpected reaction to something around the house. We could not figure out what could have caused them both to start reacting like they did. We tried everything we could think of at home and finally gave in to taking them in for a check up to see what could be done. They got us in quickly (that was a plus). The problem ended up being something very obvious but completely unexpected. When we were finished, the bill ended up being absolutely absurd. Quite honestly, I couldn't believe what I was hearing. So, in order to reduce the price a little, I looked up their medication online and found it for half the price. Our bill was still very expensive but I paid it. Then, when I tried to order online (which was new to us), Woodside was very rude and unprofessional about it. We have been using Woodside for about 15 years. After this experience, we will never be back. On top of that, one of their employees called and was very rude. She spoke very disrespectfully and even hung up on me. This completely caught me off guard and shook me up (to the point of tears) because I am not at all a confrontational person. I called and left a message for the manager who never called me back. I called back a second time and she still never returned my call. Through all of this, we were completely confused and not sure why they ended up being so rude. It is quite unfortunate that they didn't care to keep our business. Not sure where it all went wrong. Read Less