26 Reviews

Dogwood Veterinary Emergency and Referral Center

Maumee, Ohio
Reviews
Heather
12 Jun 2024
REPORT
We had to take our cat here very early in the morning because he was not doing very well and had to be put to sleep. They were very friendly and helped this sad situation so much. They are very budget... Read More
We had to take our cat here very early in the morning because he was not doing very well and had to be put to sleep. They were very friendly and helped this sad situation so much. They are very budget friendly also. Read Less
Review Image
Michael Steinberg
11 Jul 2018
REPORT
Honestly I was so devastated to have to put my dog scooter down because he had been in my life since i was a little kid. I chose veterinary emergency center because i had to find the lowest price to b... Read More
Honestly I was so devastated to have to put my dog scooter down because he had been in my life since i was a little kid. I chose veterinary emergency center because i had to find the lowest price to be able to afford to put him down. I had no money, so i had to borrow the money from my grandma. So i drove scooter all the way there and i was greeted right away. The nurse seen scooters condition and instantly took me to one of the rooms. She was honestly the sweetest person in the world! She was petting scooter the whole time i was filling out paper work and she was so nice and gentle with him. They gave me as much time as i needed to say goodbye. The doctor finally came in and was also super nice and considerate she told me the whole process ,and told me what to expect and talked to me about the tumors he had and gave me some more knowledge on them. The biggest thing about the whole situation was that they gave me a few extra days to come up with enough money for the clay paw print. My grandpa was actually in the hospital because of a stroke and as i was sitting in the hospital I received a phone call saying an anonymous person payed for the paw print. I had no clue who it was until i went in there today to get the paw print and there was a card in there and on the card three nurses (molly,kim,bess) wrote me notes saying how they were so sorry for my loss, and that they felt like i shouldnt have to go without anything to remember my childhood friend by. The nurses actually paid for the paw print and reading that card made me instantly cry, because this is the best thing that has happened to me all week my dog passed away, my grandpa passed away and me and my girlfriend broke up. So i just wanted to say thank you to the staff of veterinary emergency center for having the biggest hearts and being so good at there job. I will be sure to tell everyone about my experience at your establishment. Read Less
Anthony Montgomery
11 Jul 2018
REPORT
They would not touch my puppy for the $75 office visit... Meaning the only thing they did was weigh my puppy and take his temp did even pet him once and they charged me $75... This place is a Scam. I ... Read More
They would not touch my puppy for the $75 office visit... Meaning the only thing they did was weigh my puppy and take his temp did even pet him once and they charged me $75... This place is a Scam. I trully feel they were not concerned about my puppy. Just how much i was willing to pay. Like i said didnt feel my puppy body for a damn thing! So much for the $75 exam! What exam! 100% CROOKS Read Less
Will Graf
23 Jun 2018
REPORT
Took my cat there today for a large lump on his neck, and the fact that he had become incredibly lethargic over the last couple of days. After I told my normal vet what the issue was, they said the e... Read More
Took my cat there today for a large lump on his neck, and the fact that he had become incredibly lethargic over the last couple of days. After I told my normal vet what the issue was, they said the earliest appointment available was on July 9th. There was no way that my cat would've lasted another 17 days, so I brought him to Veterinary Emergency Center. They got Alex in immediately, and the entire staff was not only very professional, but treated my cat as if he were one of their own. Highly recommended!!! Read Less
Miranda Rose
21 Jun 2018
REPORT
My dog got a femur bone, we got him as a treat, stuck around his lower jaw. Thanks to the receptionist we were able to get the bone off my dog without hurting my fur baby and saved me a ton of frustra... Read More
My dog got a femur bone, we got him as a treat, stuck around his lower jaw. Thanks to the receptionist we were able to get the bone off my dog without hurting my fur baby and saved me a ton of frustration. Thank you Soo much. Read Less
Stanley Franklin
17 May 2018
REPORT
Can't say enough GOOD about our terrible experience. Our cat passed away (terrible) but the doctor and assistant were GOOD! Our little (healthy weight about 7 pounds), formerly feral, tortoise shell c... Read More
Can't say enough GOOD about our terrible experience. Our cat passed away (terrible) but the doctor and assistant were GOOD! Our little (healthy weight about 7 pounds), formerly feral, tortoise shell cat was very ill, probably heart failure, when we took her in. As soon as we got there they got us in the exam room immediately!! Then the assistant (technician?) took our little Skitters in the back right away to get checked by Dr Swanson. I think they could see that this was very serious. Shortly after, the doctor came to us to ask whether they should do CPR on her if necessary. While he was standing there he was told that our cat had passed away. Unfortunately it was too late to save her. Of course my wife and I were extremely heartbroken, but grateful for what they had planned to try. We wanted to take her with us, so they wrapped her in a towel and found a box for us to take her home in. They DID NOT charge us. We were only there about 10 minutes though. But I thought that was very, very nice of them. This was a good experience at a very bad time. We will definitely use them in the future for emergency pet care, if necessary. We live about 15 miles away and our local vet recommended them for emergencies. I'm glad she did! Again: Can't say enough GOOD about our terrible experience. Read Less
Sunny Flyer
5 Apr 2018
REPORT
I highly recommend this Emergency Vet. They treated me with care and respect from the time I got there to the time I left. I was greeted at the door and did not have to wait at all. My cat had been ch... Read More
I highly recommend this Emergency Vet. They treated me with care and respect from the time I got there to the time I left. I was greeted at the door and did not have to wait at all. My cat had been chronically ill for some time. She took a turn for the worse in the last few days and I knew her time here was coming to an end. I was worried that they would question me and want to do all kinds of tests on her to be sure she was actually sick. They did not even mention doing anything other than what I asked - euthanasia. I did tell them what was going on though. They let me spend as much time as I needed with her before it was done. I could have taken her to our regular vet but he is not all that sympathetic or understanding when it comes to pet loss & grieving. I am so glad I took my cat here for this procedure. They really do seem to care and made it easier & more comforting that it would have been at our regular vet. The cost was also very reasonable. It was only about $30 more than what my vet charges for the same service. It was still worth it for me to go here & be with people who care about you and understand how difficult pet loss is. I feel should add that this place is VERY different than the other ER Vet in Toledo. They did not ask for payment or pester me with estimates or anything like that. The other place makes you sign estimates before they will even consider looking at your pet. If you are in the unfortunate situation of needing emergency medical care for your pet DEFINITELY bring them here!! Read Less
butter&bacon with cheese
24 Mar 2018
REPORT
I cannot express enough how greatful I am to them. I knew my dogs time was short, it was around 8pm on a friday evening when my dog had an emergency and needed to be seen ASAP, and they made her very... Read More
I cannot express enough how greatful I am to them. I knew my dogs time was short, it was around 8pm on a friday evening when my dog had an emergency and needed to be seen ASAP, and they made her very comfortable and the process was easy and they gave our family adequate time with our pet. I can never give them enough thank yous for making the experience easier for my family! Read Less
Sally Green
14 Mar 2018
REPORT
My elderly cat's time had come and she needed her suffering ended at 10pm on a Tuesday night. The vet and vet tech made an uncomfortable and sad process as painless and quick as possible. I'm very gra... Read More
My elderly cat's time had come and she needed her suffering ended at 10pm on a Tuesday night. The vet and vet tech made an uncomfortable and sad process as painless and quick as possible. I'm very grateful to have chosen this emergency vet. Read Less
Holiday Caton
21 Feb 2018
REPORT
I'm sorry to say that our sweet dog could not be saved, but the staff was very knowledgeable and caring and explained all the processes very well. I was comforted in having all the information we coul... Read More
I'm sorry to say that our sweet dog could not be saved, but the staff was very knowledgeable and caring and explained all the processes very well. I was comforted in having all the information we could get to make the hardest decision of my life. I would not hesitate to use this facility again if I had to. Read Less
Patricia Brown
28 Jan 2018
REPORT
I am do grateful to the staff. They were so kind to us and our dog. The techs were so kind and Dr. Swanson was great. I am so glad they were there for us.
Nicholas Espinoza
11 May 2017
REPORT
I would like to thank you all for your help with our family dog tonight. Your genuine concern and care was given from the moment we arrived. Your facility was great !! Thank you to Dr. Swanson for the... Read More
I would like to thank you all for your help with our family dog tonight. Your genuine concern and care was given from the moment we arrived. Your facility was great !! Thank you to Dr. Swanson for the very thorough explanation and detailed care plan. Finally, the Veterinary Tech was so sweet as she greeted us and checked us out. We are lucky to have you dedicated professionals serving our community for our loved family animals. Nick and Carole Espinoza Read Less
David Adams
30 Apr 2017
REPORT
Very good service! We were seen right away. Given a written estimate with options. Taken care of and out the door.
Melanie Pinkerman
19 Apr 2017
REPORT
I had the absolute worst experience here today. My dog was hit by a car this morning. I called our regular vet (Total Pet Care) and was told they would not have a doctor in the office until 10am, but ... Read More
I had the absolute worst experience here today. My dog was hit by a car this morning. I called our regular vet (Total Pet Care) and was told they would not have a doctor in the office until 10am, but let me know how critical it is for him to be seen as soon as possible as he could have internal injuries. They referred me to the emergency center on Chesterfield in Maumee. I loaded my dog in the car and rushed out as quickly as I could. Upon arrival, the doors were locked, so I tugged on the door to get someones attention. A lady soon came to open the door and, instead of inviting us in, said with a confused look, 'can I help you?'. I was standing outside with a dog that was whimpering and limping.... She finally let us in and took us back to gather information. She then starts to explain fees to me. I let her know the cost was not a problem, but I left the house in a rush and forgot my purse. I explained that I could have someone call and make a payment over the phone, or I could run home during the exam (leaving my dog so they knew I would come back). The vet tech was extremely rude and said she would have to speak with the doctor. The whole time she was speaking to me, she was looking me up and down as if I was not worthy. (I had just gotten out of bed, messy hair, no makeup, wearing what I could throw on quick). I truly believe she acted the way she did, because I didn't look like I could afford treatment. When in reality, I would have paid anything to save my dog. When the vet tech stepped out of the room to ask the doctor if we could be seen, I could hear them talking. One said "well how do we know she'll even come back?". The entire time I was in the office, not one person acknowledged my injured dog. The vet tech returned to the room and I explained that I would make the payment, although I didn't believe it was right for them to be solely concerned with payment only. The vet tech replied with "well ma'am, this is a business". Which caught me completely off guard. I could not believe the response, I was enraged. However, her response had confirmed my original belief. I work in a dental office, so I completely understand the 'business' aspect. But that cannot be all that is important. You have to care about what you do. And you have to do what you're there to do.. provide health care for those in need. I ended up leaving without my dog being seen.. having to carry him, again, to my car. (Which is not as easy as it sounds, as he is an english mastiff). By this time, Total Pet Care was open. When I arrived, 4 people met me at the door and took care of my dog, no question. They also recieved payment of around $500, that the ER Vet would have received, had they given me a chance and did their job. I would not recommend this place to anyone. Read Less
Tina F.
1 Dec 2016
REPORT
This emergency vet office is the very best. We had an emergency with our cat Coco. He had multiple blood clots and there unfortunately there was no way to save him. The vet and the vet assistant were ... Read More
This emergency vet office is the very best. We had an emergency with our cat Coco. He had multiple blood clots and there unfortunately there was no way to save him. The vet and the vet assistant were so very sweet and considerate to us and to my children. I want and need to thank them very much. It was a very difficult night but they made it a little easier.Thank you!Coco's family Read Less
Ann S.
23 Sep 2016
REPORT
This was our first time at Dogwood Emergency Center I could not have been treated better.  Dr. Cole was excellent and thorough. The quote they provided for services for our dog was exactly what they c... Read More
This was our first time at Dogwood Emergency Center I could not have been treated better.  Dr. Cole was excellent and thorough. The quote they provided for services for our dog was exactly what they charged, and within a few hours of our arrival our dog was ready to go home.  I would definitely recommend this facility! Read Less
Kendra Williams
21 Aug 2016
REPORT
They don't even deserve one star. The amount of disrespect I received from the vet I was assigned is imaginable. I wouldn't recommend this vet hospital to anyone.
Nora Altenbaugh
14 Aug 2016
REPORT
We brought our Yorkie Honey in worried to death. The staff was so great with her and fixed her right up. I cant say THANK YOU enough...you all were Amazing!!!!
Rachel D.
3 Aug 2016
REPORT
NEVER EVER TAKE YOUR DOG HERE. I took my pup here because she woke up in pain in the middle of the night. They kept her for 12 hours, ran tests and gave her fluids. They said she was dehydrated and ha... Read More
NEVER EVER TAKE YOUR DOG HERE. I took my pup here because she woke up in pain in the middle of the night. They kept her for 12 hours, ran tests and gave her fluids. They said she was dehydrated and had constipation. Sent me home and told me to give her a laxative. My dog was still in pain and uncomfortable. I took her to our vet and a neurologist the next day and it turns out she has a ruptured disc. This vet is unqualified and the service my dog received is poor. They do not care about their patients or their family. They let her pee on herself and suffer in their crate for 12 hours not treating the issue or trying to find out what the issue is. I am so disgusted with this vet they should not be in business. If you want someone to take care and provide proper treatment for your pet do not take them to Dogwood. Read Less
Richard Schroeder
31 May 2016
REPORT
Extremely well received by all! Very personable and helpful! Treatment began immediately! Great experience! Would highly reccomend!
Steve Malczewski
29 Apr 2016
REPORT
What a great experience! Obviously the emergency itself was an unwelcome experience, but the care my dog received was top notch. I hope to avoid further situations, but should the need arise again I w... Read More
What a great experience! Obviously the emergency itself was an unwelcome experience, but the care my dog received was top notch. I hope to avoid further situations, but should the need arise again I will not hesitate to take my little guy to Dogwood again. Read Less
Heather S.
8 Feb 2016
REPORT
No one ever wants to take their pet to an emergency vet but Dogwood made me feel so at ease when I had to rush my dog there this weekend. They were friendly, knowledgeable and best of all, extremely a... Read More
No one ever wants to take their pet to an emergency vet but Dogwood made me feel so at ease when I had to rush my dog there this weekend. They were friendly, knowledgeable and best of all, extremely affordable. They did not run unnecessary tests and informed me of what future costs could be if my dogs condition ever worsened in the future. Overall a positive experience for me and my dog. Read Less
Jenni Ziehr
1 Feb 2016
REPORT
I am very pleased with the care my dog Ben received while being there. The veterinarians were wonderful about answering questions. The whole staff was amazing and very caring!
Tori D.
9 Nov 2015
REPORT
Most certainly not in it for the money!I had to rush my cat in on the weekend, and they did a full work up on her and couldn't find anything wrong.  She started up with the same symptoms, only worse, ... Read More
Most certainly not in it for the money!I had to rush my cat in on the weekend, and they did a full work up on her and couldn't find anything wrong.  She started up with the same symptoms, only worse, later that evening, and Dr. Charlie found the issue immediately.  He didn't charge me for the exam- only the meds I took home with me.I took her back the following weekend, and saw Dr. Charlie again.  He gave me a discounted exam price since I had just been in recently.Highly recommend. Read Less
Tammy T.
21 Aug 2014
REPORT
Horrible place. All they care about is money. Staff is nice. But the care your pet needs is all about money. They offer lots of test, pay first then they will help your special animal.Took mine, $306.... Read More
Horrible place. All they care about is money. Staff is nice. But the care your pet needs is all about money. They offer lots of test, pay first then they will help your special animal.Took mine, $306.00 dollars to hear we don't know what wrong . My pet died the next morning. Do not ever go to this place!!!!!! Read Less
Juliana S.
19 Aug 2014
REPORT
Dogwoods staff did an excellent job treating my dog Molly! They were kind and understanding. They were straight forward with all the costs and procedures that needed to be done and completed them in... Read More
Dogwoods staff did an excellent job treating my dog Molly! They were kind and understanding. They were straight forward with all the costs and procedures that needed to be done and completed them in a timely manner. I would definitely recommend this emergency clinic to all my friends and family. Read Less
Book an Appointment
Online booking unavailable
Please call
(419) 708-5799
115 Chesterfield Lane
Maumee Ohio 43537
Business Hours
Monday
Mon
08:00AM-18:00PM
Tuesday
Tue
08:00AM-18:00PM
Wednesday
Wed
08:00AM-18:00PM
Thursday
Thu
08:00AM-18:00PM
Friday
Fri
08:00AM-18:00PM
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know

Dogwood Veterinary Emergency and Referral Center

Maumee, Ohio
(26)
115 Chesterfield Lane
Maumee Ohio 43537
Monday
08:00AM-18:00PM
Tuesday
08:00AM-18:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-18:00PM
Heather
12 Jun 2024
REPORT
We had to take our cat here very early in the morning because he was not doing very well and had to be put to sleep. They were very friendly and helped this sad situation so much. They are very budget... Read More
We had to take our cat here very early in the morning because he was not doing very well and had to be put to sleep. They were very friendly and helped this sad situation so much. They are very budget friendly also. Read Less
Review Image
Michael Steinberg
11 Jul 2018
REPORT
Honestly I was so devastated to have to put my dog scooter down because he had been in my life since i was a little kid. I chose veterinary emergency center because i had to find the lowest price to b... Read More
Honestly I was so devastated to have to put my dog scooter down because he had been in my life since i was a little kid. I chose veterinary emergency center because i had to find the lowest price to be able to afford to put him down. I had no money, so i had to borrow the money from my grandma. So i drove scooter all the way there and i was greeted right away. The nurse seen scooters condition and instantly took me to one of the rooms. She was honestly the sweetest person in the world! She was petting scooter the whole time i was filling out paper work and she was so nice and gentle with him. They gave me as much time as i needed to say goodbye. The doctor finally came in and was also super nice and considerate she told me the whole process ,and told me what to expect and talked to me about the tumors he had and gave me some more knowledge on them. The biggest thing about the whole situation was that they gave me a few extra days to come up with enough money for the clay paw print. My grandpa was actually in the hospital because of a stroke and as i was sitting in the hospital I received a phone call saying an anonymous person payed for the paw print. I had no clue who it was until i went in there today to get the paw print and there was a card in there and on the card three nurses (molly,kim,bess) wrote me notes saying how they were so sorry for my loss, and that they felt like i shouldnt have to go without anything to remember my childhood friend by. The nurses actually paid for the paw print and reading that card made me instantly cry, because this is the best thing that has happened to me all week my dog passed away, my grandpa passed away and me and my girlfriend broke up. So i just wanted to say thank you to the staff of veterinary emergency center for having the biggest hearts and being so good at there job. I will be sure to tell everyone about my experience at your establishment. Read Less
Anthony Montgomery
11 Jul 2018
REPORT
They would not touch my puppy for the $75 office visit... Meaning the only thing they did was weigh my puppy and take his temp did even pet him once and they charged me $75... This place is a Scam. I ... Read More
They would not touch my puppy for the $75 office visit... Meaning the only thing they did was weigh my puppy and take his temp did even pet him once and they charged me $75... This place is a Scam. I trully feel they were not concerned about my puppy. Just how much i was willing to pay. Like i said didnt feel my puppy body for a damn thing! So much for the $75 exam! What exam! 100% CROOKS Read Less
Will Graf
23 Jun 2018
REPORT
Took my cat there today for a large lump on his neck, and the fact that he had become incredibly lethargic over the last couple of days. After I told my normal vet what the issue was, they said the e... Read More
Took my cat there today for a large lump on his neck, and the fact that he had become incredibly lethargic over the last couple of days. After I told my normal vet what the issue was, they said the earliest appointment available was on July 9th. There was no way that my cat would've lasted another 17 days, so I brought him to Veterinary Emergency Center. They got Alex in immediately, and the entire staff was not only very professional, but treated my cat as if he were one of their own. Highly recommended!!! Read Less
Miranda Rose
21 Jun 2018
REPORT
My dog got a femur bone, we got him as a treat, stuck around his lower jaw. Thanks to the receptionist we were able to get the bone off my dog without hurting my fur baby and saved me a ton of frustra... Read More
My dog got a femur bone, we got him as a treat, stuck around his lower jaw. Thanks to the receptionist we were able to get the bone off my dog without hurting my fur baby and saved me a ton of frustration. Thank you Soo much. Read Less
Stanley Franklin
17 May 2018
REPORT
Can't say enough GOOD about our terrible experience. Our cat passed away (terrible) but the doctor and assistant were GOOD! Our little (healthy weight about 7 pounds), formerly feral, tortoise shell c... Read More
Can't say enough GOOD about our terrible experience. Our cat passed away (terrible) but the doctor and assistant were GOOD! Our little (healthy weight about 7 pounds), formerly feral, tortoise shell cat was very ill, probably heart failure, when we took her in. As soon as we got there they got us in the exam room immediately!! Then the assistant (technician?) took our little Skitters in the back right away to get checked by Dr Swanson. I think they could see that this was very serious. Shortly after, the doctor came to us to ask whether they should do CPR on her if necessary. While he was standing there he was told that our cat had passed away. Unfortunately it was too late to save her. Of course my wife and I were extremely heartbroken, but grateful for what they had planned to try. We wanted to take her with us, so they wrapped her in a towel and found a box for us to take her home in. They DID NOT charge us. We were only there about 10 minutes though. But I thought that was very, very nice of them. This was a good experience at a very bad time. We will definitely use them in the future for emergency pet care, if necessary. We live about 15 miles away and our local vet recommended them for emergencies. I'm glad she did! Again: Can't say enough GOOD about our terrible experience. Read Less
Sunny Flyer
5 Apr 2018
REPORT
I highly recommend this Emergency Vet. They treated me with care and respect from the time I got there to the time I left. I was greeted at the door and did not have to wait at all. My cat had been ch... Read More
I highly recommend this Emergency Vet. They treated me with care and respect from the time I got there to the time I left. I was greeted at the door and did not have to wait at all. My cat had been chronically ill for some time. She took a turn for the worse in the last few days and I knew her time here was coming to an end. I was worried that they would question me and want to do all kinds of tests on her to be sure she was actually sick. They did not even mention doing anything other than what I asked - euthanasia. I did tell them what was going on though. They let me spend as much time as I needed with her before it was done. I could have taken her to our regular vet but he is not all that sympathetic or understanding when it comes to pet loss & grieving. I am so glad I took my cat here for this procedure. They really do seem to care and made it easier & more comforting that it would have been at our regular vet. The cost was also very reasonable. It was only about $30 more than what my vet charges for the same service. It was still worth it for me to go here & be with people who care about you and understand how difficult pet loss is. I feel should add that this place is VERY different than the other ER Vet in Toledo. They did not ask for payment or pester me with estimates or anything like that. The other place makes you sign estimates before they will even consider looking at your pet. If you are in the unfortunate situation of needing emergency medical care for your pet DEFINITELY bring them here!! Read Less
butter&bacon with cheese
24 Mar 2018
REPORT
I cannot express enough how greatful I am to them. I knew my dogs time was short, it was around 8pm on a friday evening when my dog had an emergency and needed to be seen ASAP, and they made her very... Read More
I cannot express enough how greatful I am to them. I knew my dogs time was short, it was around 8pm on a friday evening when my dog had an emergency and needed to be seen ASAP, and they made her very comfortable and the process was easy and they gave our family adequate time with our pet. I can never give them enough thank yous for making the experience easier for my family! Read Less
Sally Green
14 Mar 2018
REPORT
My elderly cat's time had come and she needed her suffering ended at 10pm on a Tuesday night. The vet and vet tech made an uncomfortable and sad process as painless and quick as possible. I'm very gra... Read More
My elderly cat's time had come and she needed her suffering ended at 10pm on a Tuesday night. The vet and vet tech made an uncomfortable and sad process as painless and quick as possible. I'm very grateful to have chosen this emergency vet. Read Less
Holiday Caton
21 Feb 2018
REPORT
I'm sorry to say that our sweet dog could not be saved, but the staff was very knowledgeable and caring and explained all the processes very well. I was comforted in having all the information we coul... Read More
I'm sorry to say that our sweet dog could not be saved, but the staff was very knowledgeable and caring and explained all the processes very well. I was comforted in having all the information we could get to make the hardest decision of my life. I would not hesitate to use this facility again if I had to. Read Less
Patricia Brown
28 Jan 2018
REPORT
I am do grateful to the staff. They were so kind to us and our dog. The techs were so kind and Dr. Swanson was great. I am so glad they were there for us.
Nicholas Espinoza
11 May 2017
REPORT
I would like to thank you all for your help with our family dog tonight. Your genuine concern and care was given from the moment we arrived. Your facility was great !! Thank you to Dr. Swanson for the... Read More
I would like to thank you all for your help with our family dog tonight. Your genuine concern and care was given from the moment we arrived. Your facility was great !! Thank you to Dr. Swanson for the very thorough explanation and detailed care plan. Finally, the Veterinary Tech was so sweet as she greeted us and checked us out. We are lucky to have you dedicated professionals serving our community for our loved family animals. Nick and Carole Espinoza Read Less
David Adams
30 Apr 2017
REPORT
Very good service! We were seen right away. Given a written estimate with options. Taken care of and out the door.
Melanie Pinkerman
19 Apr 2017
REPORT
I had the absolute worst experience here today. My dog was hit by a car this morning. I called our regular vet (Total Pet Care) and was told they would not have a doctor in the office until 10am, but ... Read More
I had the absolute worst experience here today. My dog was hit by a car this morning. I called our regular vet (Total Pet Care) and was told they would not have a doctor in the office until 10am, but let me know how critical it is for him to be seen as soon as possible as he could have internal injuries. They referred me to the emergency center on Chesterfield in Maumee. I loaded my dog in the car and rushed out as quickly as I could. Upon arrival, the doors were locked, so I tugged on the door to get someones attention. A lady soon came to open the door and, instead of inviting us in, said with a confused look, 'can I help you?'. I was standing outside with a dog that was whimpering and limping.... She finally let us in and took us back to gather information. She then starts to explain fees to me. I let her know the cost was not a problem, but I left the house in a rush and forgot my purse. I explained that I could have someone call and make a payment over the phone, or I could run home during the exam (leaving my dog so they knew I would come back). The vet tech was extremely rude and said she would have to speak with the doctor. The whole time she was speaking to me, she was looking me up and down as if I was not worthy. (I had just gotten out of bed, messy hair, no makeup, wearing what I could throw on quick). I truly believe she acted the way she did, because I didn't look like I could afford treatment. When in reality, I would have paid anything to save my dog. When the vet tech stepped out of the room to ask the doctor if we could be seen, I could hear them talking. One said "well how do we know she'll even come back?". The entire time I was in the office, not one person acknowledged my injured dog. The vet tech returned to the room and I explained that I would make the payment, although I didn't believe it was right for them to be solely concerned with payment only. The vet tech replied with "well ma'am, this is a business". Which caught me completely off guard. I could not believe the response, I was enraged. However, her response had confirmed my original belief. I work in a dental office, so I completely understand the 'business' aspect. But that cannot be all that is important. You have to care about what you do. And you have to do what you're there to do.. provide health care for those in need. I ended up leaving without my dog being seen.. having to carry him, again, to my car. (Which is not as easy as it sounds, as he is an english mastiff). By this time, Total Pet Care was open. When I arrived, 4 people met me at the door and took care of my dog, no question. They also recieved payment of around $500, that the ER Vet would have received, had they given me a chance and did their job. I would not recommend this place to anyone. Read Less
Tina F.
1 Dec 2016
REPORT
This emergency vet office is the very best. We had an emergency with our cat Coco. He had multiple blood clots and there unfortunately there was no way to save him. The vet and the vet assistant were ... Read More
This emergency vet office is the very best. We had an emergency with our cat Coco. He had multiple blood clots and there unfortunately there was no way to save him. The vet and the vet assistant were so very sweet and considerate to us and to my children. I want and need to thank them very much. It was a very difficult night but they made it a little easier.Thank you!Coco's family Read Less
Ann S.
23 Sep 2016
REPORT
This was our first time at Dogwood Emergency Center I could not have been treated better.  Dr. Cole was excellent and thorough. The quote they provided for services for our dog was exactly what they c... Read More
This was our first time at Dogwood Emergency Center I could not have been treated better.  Dr. Cole was excellent and thorough. The quote they provided for services for our dog was exactly what they charged, and within a few hours of our arrival our dog was ready to go home.  I would definitely recommend this facility! Read Less
Kendra Williams
21 Aug 2016
REPORT
They don't even deserve one star. The amount of disrespect I received from the vet I was assigned is imaginable. I wouldn't recommend this vet hospital to anyone.
Nora Altenbaugh
14 Aug 2016
REPORT
We brought our Yorkie Honey in worried to death. The staff was so great with her and fixed her right up. I cant say THANK YOU enough...you all were Amazing!!!!
Rachel D.
3 Aug 2016
REPORT
NEVER EVER TAKE YOUR DOG HERE. I took my pup here because she woke up in pain in the middle of the night. They kept her for 12 hours, ran tests and gave her fluids. They said she was dehydrated and ha... Read More
NEVER EVER TAKE YOUR DOG HERE. I took my pup here because she woke up in pain in the middle of the night. They kept her for 12 hours, ran tests and gave her fluids. They said she was dehydrated and had constipation. Sent me home and told me to give her a laxative. My dog was still in pain and uncomfortable. I took her to our vet and a neurologist the next day and it turns out she has a ruptured disc. This vet is unqualified and the service my dog received is poor. They do not care about their patients or their family. They let her pee on herself and suffer in their crate for 12 hours not treating the issue or trying to find out what the issue is. I am so disgusted with this vet they should not be in business. If you want someone to take care and provide proper treatment for your pet do not take them to Dogwood. Read Less
Richard Schroeder
31 May 2016
REPORT
Extremely well received by all! Very personable and helpful! Treatment began immediately! Great experience! Would highly reccomend!
Steve Malczewski
29 Apr 2016
REPORT
What a great experience! Obviously the emergency itself was an unwelcome experience, but the care my dog received was top notch. I hope to avoid further situations, but should the need arise again I w... Read More
What a great experience! Obviously the emergency itself was an unwelcome experience, but the care my dog received was top notch. I hope to avoid further situations, but should the need arise again I will not hesitate to take my little guy to Dogwood again. Read Less
Heather S.
8 Feb 2016
REPORT
No one ever wants to take their pet to an emergency vet but Dogwood made me feel so at ease when I had to rush my dog there this weekend. They were friendly, knowledgeable and best of all, extremely a... Read More
No one ever wants to take their pet to an emergency vet but Dogwood made me feel so at ease when I had to rush my dog there this weekend. They were friendly, knowledgeable and best of all, extremely affordable. They did not run unnecessary tests and informed me of what future costs could be if my dogs condition ever worsened in the future. Overall a positive experience for me and my dog. Read Less
Jenni Ziehr
1 Feb 2016
REPORT
I am very pleased with the care my dog Ben received while being there. The veterinarians were wonderful about answering questions. The whole staff was amazing and very caring!
Tori D.
9 Nov 2015
REPORT
Most certainly not in it for the money!I had to rush my cat in on the weekend, and they did a full work up on her and couldn't find anything wrong.  She started up with the same symptoms, only worse, ... Read More
Most certainly not in it for the money!I had to rush my cat in on the weekend, and they did a full work up on her and couldn't find anything wrong.  She started up with the same symptoms, only worse, later that evening, and Dr. Charlie found the issue immediately.  He didn't charge me for the exam- only the meds I took home with me.I took her back the following weekend, and saw Dr. Charlie again.  He gave me a discounted exam price since I had just been in recently.Highly recommend. Read Less
Tammy T.
21 Aug 2014
REPORT
Horrible place. All they care about is money. Staff is nice. But the care your pet needs is all about money. They offer lots of test, pay first then they will help your special animal.Took mine, $306.... Read More
Horrible place. All they care about is money. Staff is nice. But the care your pet needs is all about money. They offer lots of test, pay first then they will help your special animal.Took mine, $306.00 dollars to hear we don't know what wrong . My pet died the next morning. Do not ever go to this place!!!!!! Read Less
Juliana S.
19 Aug 2014
REPORT
Dogwoods staff did an excellent job treating my dog Molly! They were kind and understanding. They were straight forward with all the costs and procedures that needed to be done and completed them in... Read More
Dogwoods staff did an excellent job treating my dog Molly! They were kind and understanding. They were straight forward with all the costs and procedures that needed to be done and completed them in a timely manner. I would definitely recommend this emergency clinic to all my friends and family. Read Less
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know