Pets In Stitches

The people in the office were very nice to speak with, but I was shocked at the amount of surprise charges. I opted for Pets in Stitches because I thought they'd be cost effective, but I ended up paying far more altogether than if I would have gone with my own vet. I will not be using them in the future. Read Less

I had to take my dog to Pets in Stitches to get a tooth pulled. The office called to schedule an appointment. I was busy helping pack for hurricane relief. I asked if they would be willing to email me the appointment information because I did not have time to write it down. They did. Before her surgery, they called to confirm the procedures and let me know how much it was going to cost. They asked if I wanted to have a dental cleaning done while she was under. I said yes. On the day of the surgery, we paid when we got there. They said she might have another cracked tooth that might have to come out. I expected that to happen. Not only did they say her other tooth was fine, but they called mid surgery to tell me her teeth didn't need cleaning and they were refunding my money for that procedure! When I went to pick up my dog, the vet tech, Sarah, was WONDERFUL. She went over all the medicine, highlighting on the labels to make sure I had the write stuff. She had me pull up my car and she helped me get my 56 lb dog into the car. She was GREAT. Definitely a do againer if I ever need more of these services. Read Less

Took my dog to get spayed along with my mothers dog, my dog was deemed dangerous because of her breed... I was okay with that as long as she gets great care. She didn't, I went to pick her up and she was left in her kennel covered in blood not cleaned cared for. My mothers dog was perfectly fine clean and super happy, mine couldn't even walk I had to carry her to the car (turns out you aren't supposed to do that... you would think veterinarians would know that). My dog is now extremely bruised and in a lot of pain. Do not go here it is a jiffy lube for spaying and neutering. Rude and disrespectful front end staff made his one of the worst days of my life and it didn't have to be if they would have some compassion for my dog and I. Read Less

"Thank you to you and your staff for caring for my cat Lucifer. I'd be happy to provide feedback for you.I would give Pets In Stitches an absolute 10 and have already recommended the establishment to other people. The pricing is affordable and the services and staff are great!I was impressed that both the Veterinarian and Technician came out to sit and talk with me before and after the procedure. In the past, that hasn't happened, so I really appreciated the extra initiative and care the staff had for Lucifer's care.I cannot think of anything that could have been done in addition to or differently. It was a fantastic experience - probably not so much for Lucifer since he had the surgery! Haha! But he has recovered well and it was appreciated that he was followed up on with a phone call.I saved well over $150 dollars, if not more, by coming to Pets In Stitches rather than going to another establishment. Thank you so much for making everything smooth and easy for me and my Lucifer!" Read Less

My experience with both of my girls was excellent. The price was great but that would not matter if the level of service and caring was not just as good. Both puppies were handled with living care and follow up. I would highly recommend them Read Less

My dog is fine after his neuter and I'm grateful for that, but I definitely thought the customer service portion of this establishment needs some work. The receptionists aren't personable really at all... frankly, they're kind of rude (Donna more specifically than your other receptionist). I also didn't appreciate being badgered about buying the pain medication when I didn't want to. If I say no once, I mean it. Finally (and I'm sure this isn't a frequent thing, but it was my personal experience) their credit card machine glitched. As a result I had the headache of trying to work out the payment because my card was charged twice for two different amounts and their accountant, Kevin, wouldn't let me handle it. He ended up calling my bank and tried taking it into his own hands until I revoked any authority to use my card number. It was just more of an unpleasant and long experience than it needed to be. Read Less

1. Would you recommend Pets In Stitches to a friend - on a scale of 1 to 10 with 1 being absolutely not and 10 being absolutely yes? 10, absolutely yes 2. What did you like and/or not like about the services Pets In Stitches provided you and Sebastian? I liked everything. Very friendly staff. Everything went really fast. They called me as soon as he was done and let me know he was doing fine. The price was extremely reasonable. Katie even gave me a follow up call to make sure Sebastian was doing okay. (I forgot to call back, sorry!) The print out they send you home with explaining the do's and don'ts after surgery was informative and easy to understand. 3. What could Pets In Stitches have done to improve our services for you and Sebastian? Nothing, I wouldn't change anything. 4. If you researched other veterinary facilities for Sebastians surgery, how much money did you save by patronizing Pets In Stitches? Hill's and Dales Vet Clinic wanted to charge me $100 just to come in for a "pre-surgery" consult and to work up a "treatment plan". I asked how much the actual surgery was going to be and she told me they wouldn't know until after his pre-surgery consult.Read Less

My experience was great. With in the next day kuoza was feeling better. She looks amazing with her new collar. Same for Sarah. She loves being outside and me and mom love that she can't bring home babies. I recommend this place to anyone who needs to fix their pet Read Less

Petey is doing great, thank you for asking. He was a little quiet, for him (!) that first evening but by the next morning he was back to his usual wild child self. I had him all set up in a large crate so he could take it easy for a few days, as instructed, but had to let him out on the third day, he was so rowdy. Anyway, he's doing fine, chasing bugs, climbing trees, and teasing his fellow barncats. His other "owies" have healed up well too, including his scraped up right rear paw that you were concerned about.So I would certainly give Pets In Stitches a 10+ and have recommended it to my friends. Everyone was very patient and caring and instructions were clear. I liked that pain meds were encouraged and follow-up calls were made. I felt like you and your staff cared about and liked my goofy li'l Petey. That means a lot. Thanks again." Read Less

I have shadowed at your facility personally. I have seen the care you and your staff give the animals. I admire your work ethic and bedside manner. The way you make the incisions makes the recovery for the pets easier.Read Less

I have shadowed at your facility personally. I have seen the care you and your staff give the animals. I admire your work ethic and bedside manner. The way you make the incisions makes the recovery for the pets easier. Take home care is very informative for owners. Frankly no matter how I word it, I can not explain my graitude. You care for each animal as if they were yours as well. Read Less

I liked how Pets In Stitches checked in both before and after the procedure. I received a call a few days before to remind us of the appointment and then a few days after to makes sure she was doing well. It made me feel good that you care! I would have liked to meet you, as the vet doing the procedure, but the rest of the staff was very nice and helpful. The website was easy to navigate to find information on what to do before and after the procedure, what forms to bring, and what types of services are offered. Your facility was definitely cheaper than our vet. We were quoted over $400, and that didn't include a cone or sedation medication (which we got through you.) I was definitely happy we got the Kong inflatable collar rather than the cone. I think it made Maddie's experience less traumatizing and made her life easier navigating and eating. She was almost back to her normal self the next day, which was a great sign but it also meant we had to keep her calm and in one area. Overall, I am so glad we decided to go with Pets In Stitches! The staff was very nice and helpful and the facility was clean and seemed pet friendly (from what I could see.) The pictures on the website made me feel good about taking Maddie there. Read Less

I received a call a few days before to remind us of the appointment and then a few days after to makes sure she was doing well. It made me feel good that you care! The website was easy to navigate to find information on what to do before and after the procedure, what forms to bring, and what types of services are offered.Your facility was definitely cheaper than our vet. We were quoted over $400, and that didn't include a cone or sedation medication (which we got through you.) I was definitely happy we got the Kong inflatable collar rather than the cone. I think it made Maddie's experience less traumatizing and made her life easier navigating and eating. She was almost back to her normal self the next day, which was a great sign but it also meant we had to keep her calm and in one area. I am so glad we decided to go with Pets In Stitches! The staff was very nice and helpful and the facility was clean. The pictures on the website made me feel good about taking Maddie there. Read Less

I am very unpleased with my treatment at this establishment. I was misinformed on the drop off time and instead of admitting to a miscommunication I was made to feel like I was lying and that I was in the wrong. They were so busy placing blame they did not even try to fix the problem. Needless to say we will not be going back and my dog did not receive his planned neuter. Read Less

We had a great experience at pets in stitches! Easy drop off and pick up. Our puppy recovered very well, her incision was tiny which helps us to keep her from getting at it. We saved over $200 compared to a quote we got at a local vet office! Definitely recommend to anyone looking to spay or neuter their pet. Read Less

I had my kitty fixed at pets and stitches yesterday and they were great! They took great care of her and even called today to check on her. They even placed the soft paws I had bought on her for a small fee which was definitely worth it so I wouldn't have to worry about messing them up. Her incision is barely noticeable and she is healing well. I recommend them to everyone and the best part is they are even affordable! Read Less

“If there were a higher score than 10 I would give it to you. Your staff was awesome. I have already passed your name along in social media and word of mouth. I am very strict on who I recommend for anything so you are in good company. I loved the option for the vasectomy and the way we worked through all the procedures. Thank you again for taking care of our little man.” Read Less

I had both of my small long haired chihuahua's fixed here. Both times it was at an affordable reasonable rate for an extraordinary amount of friendly service & great care to my dogs! I could not have asked for better either time. They're great! Read Less

“I would absolutely recommend Dr Rastetter/Pets in Stitches! Wally is my 4th furbaby that I have brought here for spay/neuter services. I have told everyone I know who has pets to take their furbabies to you. I have no complaints. The staff is very thorough & friendly. They are compassionate & very understanding of each clients' needs. Dr. Rastetter is a wonderful vet with a passion for caring for our furry family members. She is the only veterinarian that I trust with my pets. Honestly, I have no suggestions for improvement. This is a wonderfully staffed clinic. I am so thankful to Dr. Rastetter & her staff for taking such good care of Wally (and my other dog, Woody, and my 2 cats Mila & Milo who have all had their surgeries at Pets in Stitches over the past few years).” Read Less

My experience with Pets In Stitches has been greatly appreciated! After researching local facilities and even my personal veterinarian, who charges almost $400 for a spaying procedure, I was recommended to Pets In Stitches by a friend. The website is very resourceful, with a professional friendly staff, and clean facilities. Being a first time puppy owner, Moose and I were both a bit nervous going in that morning. Both the staff and doctor delivered all needed information and comfort regarding her care there. Although quite sleepy and a little tender after the procedure, Moose healed up surprisingly quick and was ready to play again no more than a day or two later! We took it easy for the first week or so and she did very well with the cone, with the exception of running into every wall and doorway. It’s been almost a month later now and she’s fully recovered with little to no complications what so ever. I’m very thankful for the professionalism and support from the staff at Pets In Stitches and would recommend in the future. Read Less

Pets In Stitches is the best low-cost spay & neuter clinic in Dayton-- maybe the world! The clinic is positively pristine. As soon as you walk in you can tell that this place is operated by professionals that you can trust, people whom truly care for pets and love their work. Pets In Stitches has it all-- an experienced veterinarian, caring and supportive staff, top-of-the-line medical equipment, and the latest surgical techniques available. I would never take my pet anywhere else for their spay or neuter! Read Less

“Daebok has been doing absolutely great! When I brought him home, he wanted to be left alone that evening and just sleep however, the next day after I gave him the pain killer, he was so happy all day... he didn't even seem to mind the e-collar! We had no problems after the surgery, and the whole experience was excellent. Great service, polite & caring. You all kept me filled in on everything, and what to look for in the days following. I really appreciated everything you did for us. From the cost of services to the surgery to the follow up, PetsinStitches is the best place around for neutering and spaying. on a 1-10 scale, you guys are at least a 12 and I will highly recommend your services to anyone I know who needs their pets fixed.” Read Less

“Hufflepuff is doing great since being spayed! We had a lot of issues with her before from trying to escape, peeing on the furniture and keeping us up all night. That has all stopped thanks to you guys! She is now almost completely healed and the cat that our family all loves! On a scale of 1-10 I would say a 10 and have already recommended you to several people. I loved how fast I could get an appointment and when I came to pick Hufflepuff up the staff was very detailed about what was done to her before during and after surgery. I also appreciated being told how to give her her pain meds. I honestly can't think of anything you guys could have done better. Had a great experience. Thank you guys so much!” Read Less

“We had a wonderful experience! Belle was nervous when we came in and the staff was very caring and reassuring. Upon pick up they explained possible complications and detailed what to look for. They even called to check on her after the procedure! We had no complications what so ever and the prices are reasonable. I would highly recommend Pets in Stitches!” Read Less

I would absolutely recommend Pets In Stitches to anyone I meet... and I already have! I recommended Pets In Stitches to all of my friends on Facebook, as well as many family members and friends. I was so blown away with how incredible the services and staff were for the price that I wanted to shout it from a rooftop!When I took Tootsie to Pets In Stitches, I was instantly impressed with how friendly and professional the staff was. When I went to pick her up, the entire staff (especially Amy, the veterinary assistant) was admiring how sweet she was, and telling me about how they'd had her out to cuddle her and let her walk around. This instantly blew me away... I loved that the staff were true animal lovers, and made sure the animals felt safe and happy during their recovery.What truly amazes me is how high the quality of the veterinarian, staff, and procedures are for such an affordable price. I took my other cat to my full service veterinarian to be spayed about a year ago. Her recovery was slow, her incision was large, and she was out of it for a day or two... also, it was quite expensive. My experience with Tootsie at Pets In Stitches was the total opposite... she was bright-eyed and awake the second they brought her out to me at pick-up. The moment she came home, she was happy, eating, playing, and acting as if nothing had happened. It was hard keeping her contained because of how great she felt! It's as if she didn't even know she had major surgery. Her incision was so incredibly tiny that at two weeks post-op, I can hardly find it. All of this shows the skill and expertise Dr. Rastetter and her staff have. I cannot thank you enough for how well you treat all of the animals that come into your facility... you have a customer for life! I can't say I've ever been this impressed with a veterinary facility in my entire life... I can't wait to tell everyone about Pets In Stitches! Read Less

What a great facility to have in the Dayton area. I recently took my daughters dog to be neutered. They were a third of the price of any vet in the area. I haven't heard anything bad about them and now that I have personal experience I can tell you these guys are great. They had plenty of ala carte items I could add to my service. Things such as the cone of shame ($12) to keep him from chewing at his stitches, additional pain meds ($15) to ensure he recovers as painless as possible, they added a three year rabies vaccination ($15), and I got a complimentary nail trim for checking in with YELP!! NICE!!! Check in was very thorough and they called me to let me know everything went well. Pick up was also very good. They took the time to run through the entire procedure, after care instructions, and set follow up expectations. They followed up about 5 days later just to be sure Baxter was doing well. Good timing because we used the last of his pain meds last night. He seems 100% and we didn't feel he needed any additional meds. I would strongly recommend this facility to anyone who has a petRead Less

What a great facility to have in the Dayton area. I recently took my daughters dog to be neutered. They were a third of the price of any vet in the area. I haven't heard anything bad about them and now that I have personal experience I can tell you these guys are great.They had plenty of ala carte items I could add to my service. Things such as the cone of shame ($12) to keep him from chewing at his stitches, additional pain meds ($15) to ensure he recovers as painless as possible, they added a three year rabies vaccination ($15), and I got a complimentary nail trim for checking in with YELP!! NICE!!!Check in was very thorough and they called me to let me know everything went well. Pick up was also very good. They took the time to run through the entire procedure, after care instructions, and set follow up expectations. They followed up about 5 days later just to be sure Baxter was doing well. Good timing because we used the last of his pain meds last night. He seems 100% and we didn't feel he needed any additional meds. I would strongly recommend this facility to anyone who has a pet. Read Less

“The services were very professional and Dr. Rastetter was there to answer any questions or concerns while checking in. I felt very confident in her abilities especially considering she performs these surgeries every day! Offering such affordable spay & neutering services is a great service to our pets & our community…Thanks Dr. R!!” Read Less

We had a not so great experience with them. First off we had our dog fixed there he was also suppose to get his dewclaws removed, they did not remove his back dewclaws because they said they where attached by bone which we knew was not true because our vet had already checked them, so they got our dog mixed up with another dog talk about scary. So we were hesitant to set up an appt. to have them removed there but figured hey everyone makes mistakes sometimes. Well not this place so my dog finally had them removed went back had the declaw removed set up another appt. to have the stitches removed 1 week later thought everything was ok until I took him to be groomed at our regular place a week after the stitches where suppose to be removed only to be told they where not all removed. From there it only gets more frustrating it took 2 weeks to finally get a hold of someone there who then set up an appt. for our dog so we drive all the way back out only to be told ohhh they will dissolve in 6 months to a year. I will now be taking him to my vet and having him checked. This place is a waste of money and time they are disorganized and very unhelpful. I regret ever making the choice to take him there. I recommend to anyone who is thinking about going there don't. spend the extra money and go to your vet I wish I would have. Read Less

I certainly recommend Pets in Stitches to anyone looking for affordable, professional spaying and neutering services. Dr. Rastetter and her team make the experience as pleasant as possible for both pets and their people. A friend recommended Pets in Stitches, and we were contacted within 24 hours of using the website to make an initial request for reservation.The drop-off and pick-up were seamless, and we were given detailed instructions before and after the procedure. There were just enough post-surgery meds to take the edge off Karma's healing incision, and he was back to his normal behavior within a few days. The follow-up communication was also excellent - I e-mailed Dr. Rastetter a photo of Karma's incision just to make sure it looked normal, and I received an all-clear reply within a couple of hours. The follow-up phone call was also a nice touch.Dr. Rastetter and her team deserve a huge hats-off for doing this important work in such a caring, responsible way. Read Less

“Garfield is doing great! He recovered from his surgery very fast and very well.On a scale of one to ten, I would choose a ten on recommending Pets In Stitches. In fact I have already recommended it to my sister who is going to bring her dog there to get spayed. What I liked about my services that Pets In Stitches provided Garfield and I is that we got an appointment scheduled right away, the staff was friendly and knowledgeable, and the prices were affordable.” Read Less

I just want to thank you, and your team for providing Bruno with excellent care on 10/29/2013. He is still in process of recovering from his procedure, but already 1 day post op he is pretty much up to eat and eliminating without difficulty. We have utilized the sedation, as the collar aggravates him to no end. I would recommend your clinic to anyone, and have found that most of my friends who have had a pet experience a neuter with other places, they didn't get the cone or meds. (Very thankful that they were offered, he's been resting and healing well) One friend even took her pet's stitches out herself after spaying!!!! I felt confident in dropping Bruno off, although the waiting at home without him nearly drove me insane. Your team was swift and knowledgeable, which made everything smooth and non-stressful for me, and him too! Thank you, thank you, thank you! While I won't need services for anymore neuters, I will definitely hold your clinic at the top of the list for any other small needs I may have in the future.” Read Less

“Cali recovered from her surgery very quickly and with no complications. Her tummy healed up nicely. You can't even tell she had the surgery. She has calmed down a lot also. She is a wonderful dog! Yes. absolutely I would recommend your services at petsinstitches and have done so already to others. Your services were very efficient, easy and cost was minimal. I appreciate all the care and attention Cali received while at your facility. Thank you so much to you and your staff for your kindness and efficiency.” Jeannie and Cali Read Less

“Pets In Stitches has been fantastic for two of my dogs, Lily and Casper. Lily, 8 month old schnauzer, was spayed and Casper, 9 year old Bichon/Schnauzer mix, had three growths removed. I would definitely recommend Pets In Stitches to anyone with a pet. The staff is extremely knowledgeable and helpful. I felt that you were also very accessible to calm any fears or concerns. You have created a wonderful service that is greatly needed. I hope I can use your facility for many years to come.” Read Less