I used to really like this place. But havent seen the regular vet for a bit. Been a stand in or alternate. Seemingly getting more expensive and kinda pushy. Our oldest dog is too the point were are just making her comfortable but no preventative medicine. They keep sending text reminders for services we dont want anymore and its really annoying. But we dont have anyplace to compare it too yet... Read Less

The staff is so friendly and Dr Newman is great with my cats. They also call and check on my cats when i take them in when sick. They also have birds out in the lobby to keep pets entertained I give them 5 stars for that. But I give them 3 on prices but I really like the Dr so I stay. Read Less

I love these guys! I called because my kitty was having litter box problems. They got me in the next day, and even cleaned a room for me due to my severe dog allergy. They stayed with us and asked questions and listened to me for a good long time probably 30 minutes. They were not rushing like some vets do. They recommended a urine analysis and we scheduled for my kitty to return. After his analysis the Vet called back at 9:30pm to tell me the results! Dedication right there. Seriously, how many veterinarians do you know who would call you back after hours to give you results?! They were phenomenal, they even called to make sure my kitty was feeling okay after the urine procedure. They truly care about animals and the people who love them. They are also reasonably priced! You should go here, they will take care of you! Read Less

I've been a customer for 7 years, over the past 3 to 4 years customer service has suffered severely, not to mention several misdiagnosis for my pets. Save yourself time, headache, heartache and money. Being a very small office you would think they would keep their prices lower or at least competitive with like size veterinarians, but no, they are at the highest end. Also, don't think you're going to call and get an appointment the same day or next day, be prepared to wait 3 to 5 days for an appointment. This is an unacceptable amount of time to wait for an appointment. No one, including myself, would tolerate a 3 to 5 days out appointment time to take their child to a doctor. It's unfortunate this office continues to take patients when they can't give good care or customer service to the loyal standing customers they have and if you are waiting for test results that are promised the next day, think again, you will not get a phone call and when you call them they'll apologize and say they will call by the end of the day, think again, you will not receive a call and will need to call them again, only for them to tell you the test was negative or they need more time. UTI test take less than a day, a UTI culture can take 4 to 5 days. This was a follow up appointment, 5 days after she finished a two-week treatment on an antibiotic for a UTI. In the meantime I took my baby to another vet and was able to get her in the same day and she had a horrible UTI, which Middletown Animal Hospital said she was negative for and wanted us to have a mobile ultrasound at $400 done the next day. I'm so happy I left and took my business elsewhere as she could've had kidney damage or failure or worse. Read Less

The staff has amazing interaction with the animals. I took my cat in for a skin problem and the staff seems to have a communicative ability with pets. They are very affectionate, gentle, and conforming to the emotional needs of the individual animal. The doctor and the staff seem to be able to make animals feel more at ease in an otherwise tense situation. My cat has never been in another environment, yet the staff was able to calm her very easily. Emotional time for both me and my cat, but the staff does an amazing job. Read Less

The staff helped our dog when he had broken a nail very severely. The assistants and the vet were very kind and nice to our dog and gave us clear instructions for home care. They even stayed after hours to do our doggy's mini surgery Read Less

Dr rae is one hell of a great lady shes been vet since she bought the practice from Dr Bremer ,Needless to say today was another hard day for me i had to have my maine coon Chester put down today the girls that work with her are all very careing and always have a shoulder to cry on when a pet goes to the rainbow bridge, In 2012-2013 we had to have our 3 dogs put down dr rae again did what she does best comforts the owners and eases the pain of ur pet any one who says different. Go someplace else!! As for the prices just to walk into All about Pet care is $75 who can afford that we are on a fixed income and her prices are great ,,So on that note again I GIVE A HUGE SHOUT OUT TO DR RAE AND ALL HER STAFF AT THE ANIMAL HOSP ! I luv ur face Dr Rae!!! Read Less

HIGHLY RECOMMENDED!!! A sincere and caring staff along with a knowledgeable, experienced and intuitive doctor. I had a feeling of being part of a family when I walked in with my cat, and now that I've added another, I am happy to bring her in and have Dr. Neumann and her staff make sure everything is "ship shape". They really do care and are willing to work with scheduling conflicts. Can't say enough good about the wonderful people here. Thank you for taking such good care and time with my babies! :) Read Less

If there were six stars I would give them. I have been around animals, large and small, most my life. I have dealt with Veterinarians of every description. Rarely have I witnessed the professionalism on display at MAH. That aside, I have never experienced a more caring, gentle and loving environment anywhere else. Dr. Rae and staff have brought two of our boys back from the brink. Unfortunately it came time for a third, our oldest, to be relieved from his suffering and these folks went went above and beyond. They cried as hard as I did. Huge thank you, God bless and hugs to all at MAH. Read Less

This place has the most caring staff I have ever seen in a vets office. They actually get down on the floor with my German Shepherds instead of making them get up on a high cold table like I've seen at other vets. They love on them and praise them while the give the vaccinations, draw blood, trim nails ect. I recommended them to a friend and he loves them too.  I'll never go anywhere else. Read Less

Middletown Animal hospital has helped my Charlie, if it was not for them I would have lost my Charlie, I want to say thank you and to everyone who has worked with me and my husband to be able to keep are Charlie who had a very bad back injury and could not walk and was in alot of pain along with his skin problems that he has, we are on the road to help with his skin problem, but my Charlie will never be at 100% ever again but he can walk a little now, but that makes me so happy that I can still have my baby, so Thank you Middletown animal Hospital for everything that you have done and are still doing to help my Charlie. Read Less

my family want to thank the wonderful staff 4 the help and comfort of the passing of our family member blue.4 giving us all the alone time we needed with him.and knowing how much of a loss he was to us. Read Less

When one of our dogs had an issue this past weekend, MAH was able to get us in the day we called-which was a Saturday! They were very pleasant over the phone and my husband said they were just as great in person. I was actually really worried about this visit since my Maddie doesn't do very well around strangers, especially those who are touching her. My husband said she wasn't friendly (as I expected) but that the staff was amazing with her. They called a few days later to see how she was doing which I thought was very sweet! Read Less