I really wanted to believe that this office had the knowledge to coincide with their prices and kindness. It does not.
After performing an extremely invasive and expensive surgery on my cat, they sent... Read More
I really wanted to believe that this office had the knowledge to coincide with their prices and kindness. It does not.
After performing an extremely invasive and expensive surgery on my cat, they sent her home half dead. I stuck it out with this office because, well, trust.
For 5 weeks after her surgery they told me my cat was healing very well which was very wrong.
At our last appointment I had concerns about the gaping incision and blobs of yellow within it. They reassured me this was healthy ear tissue and all looked well.They recommended that I keep the area clean and use hydrogen peroxide on it mixed with water.
Knowing it looked like an infection I rushed her to West Park Animal Hospital that same day. They performed an emergency surgery to "clean up" the previous one and told us she had a massive infection.
We are still waiting to see if a third surgery will be needed to fix the botched job that North Olmsted did.
I would be comfortable saying that Dr. Raina hadn't performed a surgery like this and had no knowledge of how to correctly and safely perform it. Read Less
Erikahahn Hahn
12 Jul 2018
REPORT
I board my dogs here as well as go to the vet. Dr. Raina is great. The people are fantastic with my babies. My girl scratches at the door to let her IN, when we get there and wants to run back to the ... Read More
I board my dogs here as well as go to the vet. Dr. Raina is great. The people are fantastic with my babies. My girl scratches at the door to let her IN, when we get there and wants to run back to the boarding area when we arrive. It makes it so much easier to leave them when we go on vacation. Thanks for taking such good care of them. Read Less
Randa Parsons
23 Jun 2018
REPORT
Dr Raina is the only Vet I will go to! He saved my cat who was very near to death and provided surgery at a very affordable price. I came into the office in tears and left with hope and nothing but go... Read More
Dr Raina is the only Vet I will go to! He saved my cat who was very near to death and provided surgery at a very affordable price. I came into the office in tears and left with hope and nothing but good experiences. The staff are exceptional and really take the time to get to know not only you but also your pet. I call in every few months for my cats special food and they already have it ready and waiting. Honestly couldn't ask for better service. Read Less
Penny
18 May 2018
REPORT
Top notch care! Our pets love coming to Dr. Raina
L. Shiek-Ali
27 Apr 2018
REPORT
I have been going to this place for several years now and I love it. The doctor is great, the staff super friendly, and the prices are affordable for a minimum wage worker. 5/5 would recommend everyon... Read More
I have been going to this place for several years now and I love it. The doctor is great, the staff super friendly, and the prices are affordable for a minimum wage worker. 5/5 would recommend everyone here. Read Less
KayKay_ Grace
12 Apr 2018
REPORT
THIS PLACE MUDERS ANIMALS, I had a bunny named Zoey and my mom brought her and when I went to pick her up I noticed how sketchy that place was it looked so unprofessional and run-down and when I walke... Read More
THIS PLACE MUDERS ANIMALS, I had a bunny named Zoey and my mom brought her and when I went to pick her up I noticed how sketchy that place was it looked so unprofessional and run-down and when I walked it was even morn unprofessional, Poop on the floor, and doctors sound like they don't know what they're doing at all. I wouldn't even call them doctors. Neither veterinarians. So that night she was scared as heck and I picked her up I comfort her and I went to bed my father and my stepmother gave her the medicine that we were told to give her because she just got fixed and in the morning when I woke up she was not in her cage. I went upstairs asking where she was, I saw a towel over rectangular box that looks like a travel cage which I had not seen when I woke up I asked my dad if It was her travel cage, he responded Yes I said can I see her he said he no I asked him why not and he said something happened he talked to me and I said I'm looking I peeled over the towel and was horrified to see her laying stiff and dead... Please do not go there I don't want you to have to risk or fear what I had to go through and what she had to go through because till this day with my new rabbit I still haven't got him fixed and he's one years old going to turn two in September and hes still not fixed cuz I'm still scarred... This place ruined my life forever... If I could rate a zero I 100% would. She wasn't even one yet and I was a innocent 9 or 10 year old... She was so sweet and such a good girl please no hate and actually have sympathy for me and care for her. Read Less
emily doleh
8 Mar 2018
REPORT
I dont see them wash the weight scales. They should be wiped down after every animal is weighed. One animal can have fleas and after being weighed and they throw on another animal that's animal can ea... Read More
I dont see them wash the weight scales. They should be wiped down after every animal is weighed. One animal can have fleas and after being weighed and they throw on another animal that's animal can easily get fleas because they didn't wipe down the scale. I don't see them disinfect the brush they use on cats to see if they have fleas. I see them just take their fur off the comb and just toss it and the trash then put the brush away without disinfecting it. Otherwise I bring both my cats here for shots and when one or more is sick and they are taken care of with the right medicine given to me. Only one time they gave me medicine for my kitten when he had diarrhea and it didn't work at all so we had to go back then they gave me a pill form to give to my kitten instead which helped him better than the first medicine they gave me Read Less
Traci Vella
13 Feb 2018
REPORT
Dr Raina is the best! He's always taken great care of our 13 year old Labradoodle!
Ms. Oz
27 Oct 2017
REPORT
The doctor is a PRO. The prices are not over the top. The staff is kind and loving. Since living out this way, I have had a relationship with the office for 4 years. One of my dogs was very sick, and... Read More
The doctor is a PRO. The prices are not over the top. The staff is kind and loving. Since living out this way, I have had a relationship with the office for 4 years. One of my dogs was very sick, and Dr. Raina knew exactly how to treat him, and after hours! He is always on duty, always there to help pets in need. He has compassion for people. I had to put my beloved boxer down of 10 years back in October of 2015. Dr. was very compassionate and it felt overwhelmingly comforting to have this at my time of sadness and sorrow. Best place to go for your pets. No, I am not relative or paid to post my review. I am basing this review on facts and actual experiences our family have encountered. We are happy with Dr. Raina as our vet : ) Read Less
Nikki Abernathy
14 Aug 2017
REPORT
Dr. Raina is one of the best vets I have been too. He is very passionate about the animals and provides great services for them. He has very reasonable prices. He also has a after hour answering servi... Read More
Dr. Raina is one of the best vets I have been too. He is very passionate about the animals and provides great services for them. He has very reasonable prices. He also has a after hour answering service in case there are emergencies. Not only does he see dogs and cats he also will see small animals. He is a amazing vet and I would recommend him to anybody! Read Less
Angela Damron
25 Apr 2017
REPORT
Dr. Raina is great! I have been going to him for over 10 years. Today I took a stray cat who was dying and needed to be put to sleep. The doctor said to come right away and answers his phone even tho... Read More
Dr. Raina is great! I have been going to him for over 10 years. Today I took a stray cat who was dying and needed to be put to sleep. The doctor said to come right away and answers his phone even though the office is closed. He also makes you feel better and he is very comforting knowing that when our pets are sick we are stricken with grief. Thank you Dr.Raina and staff Read Less
lee allen
31 Mar 2017
REPORT
Although I was told to delete my review and apologize to them I will not. But this is freedom of speech and it was not slander. The review here are fake and I have talk to alot of different people tha... Read More
Although I was told to delete my review and apologize to them I will not. But this is freedom of speech and it was not slander. The review here are fake and I have talk to alot of different people that has gone to this place. There no good and therefore stand by my review as a respect high rank Google reviewer. Read Less
Jennifer G.
28 Feb 2017
REPORT
If I could give a zero rating I would my moms dog is a mini dachshund that was diagnosed this year and now the vet is refusing. To give her insulin since she not up to date on her shots. I attempted t... Read More
If I could give a zero rating I would my moms dog is a mini dachshund that was diagnosed this year and now the vet is refusing. To give her insulin since she not up to date on her shots. I attempted to call and get her records and can barley understand what they are saying. My sister also said they never comfort her. Read Less
anonymous anonymous
11 Feb 2017
REPORT
I have been taking my two small dogs to Dr.Raina for years now.The best Veterinary doctor around whom is also surrounded by a great staff.My one dog had a thankfully non cancerous cyst/mass and requi... Read More
I have been taking my two small dogs to Dr.Raina for years now.The best Veterinary doctor around whom is also surrounded by a great staff.My one dog had a thankfully non cancerous cyst/mass and required a difficult surgery being embedded in his lower jaw bone and tissue.A trying time my little family member has made a great recovery and is now back to normal.That is only one account of MANY that Dr.Raina has persevered with my beloved dogs.Thank you Dr.Raina.A doctor that is extremely knowledgeable and truly cares about his furry friend patients well being and also makes himself available around the clock... The only vet I completely trust. Read Less
Mary Maline
19 Jan 2017
REPORT
Dr. Raina is AMAZING! I take both of my dogs to him. His staff is always super nice and wonderful. I'm thankful to have a vet like him so close to home!! There is nothing better than having a very kno... Read More
Dr. Raina is AMAZING! I take both of my dogs to him. His staff is always super nice and wonderful. I'm thankful to have a vet like him so close to home!! There is nothing better than having a very knowledgeable and professional vet taking care of my fur babies! Read Less
Cadia Wiley
7 Jan 2017
REPORT
I have been going to Dr. Raina for years with my cat. He has been extremely helpful and kind at each visit. He is always willing to go above and beyond for his patients... and it shows! I recommended ... Read More
I have been going to Dr. Raina for years with my cat. He has been extremely helpful and kind at each visit. He is always willing to go above and beyond for his patients... and it shows! I recommended Dr. Raina and his staff! They will take VERY good care of you and your pet. Read Less
SnakeEyes4Ever
6 Dec 2016
REPORT
I took my cats here and the doctor and his staff were so great. They treated my cats with care and provided excellent service. The place was clean and orderly. I definitely recommend this place to any... Read More
I took my cats here and the doctor and his staff were so great. They treated my cats with care and provided excellent service. The place was clean and orderly. I definitely recommend this place to anybody. I even recommend it to my family. Read Less
Beanie boo girl
3 Nov 2016
REPORT
This place is great. The staff is always so caring and knowledgeable. They also have great prices.. it is a small place so they don't charge an arm and a leg like bigger vets. You should check it ou... Read More
This place is great. The staff is always so caring and knowledgeable. They also have great prices.. it is a small place so they don't charge an arm and a leg like bigger vets. You should check it out. Read Less
Jessica H.
21 Jan 2016
REPORT
I've been taking my dog to Dr. Raina for 3 years. He and his staff are enjoyable to work with, friendly and knowledgeable. He is always thorough and to the point with his examinations, while being gen... Read More
I've been taking my dog to Dr. Raina for 3 years. He and his staff are enjoyable to work with, friendly and knowledgeable. He is always thorough and to the point with his examinations, while being gentle with my dog. And he is fair with his services in terms of necessity and pricing, I never feel that he is trying to "upcharge" me with a list of things my dog doesn't really need.Also, it's worth mentioning that if you ever have an after-hours emergency, he'll come right in to take care of your pet -- even on a weekend. NOAH's after-hours line goes straight to his phone.Bottom line? I'd absolutely recommend to anyone looking for a trustworthy, long-term vet! Read Less
I really wanted to believe that this office had the knowledge to coincide with their prices and kindness. It does not.
After performing an extremely invasive and expensive surgery on my cat, they sent... Read More
I really wanted to believe that this office had the knowledge to coincide with their prices and kindness. It does not.
After performing an extremely invasive and expensive surgery on my cat, they sent her home half dead. I stuck it out with this office because, well, trust.
For 5 weeks after her surgery they told me my cat was healing very well which was very wrong.
At our last appointment I had concerns about the gaping incision and blobs of yellow within it. They reassured me this was healthy ear tissue and all looked well.They recommended that I keep the area clean and use hydrogen peroxide on it mixed with water.
Knowing it looked like an infection I rushed her to West Park Animal Hospital that same day. They performed an emergency surgery to "clean up" the previous one and told us she had a massive infection.
We are still waiting to see if a third surgery will be needed to fix the botched job that North Olmsted did.
I would be comfortable saying that Dr. Raina hadn't performed a surgery like this and had no knowledge of how to correctly and safely perform it. Read Less
Erikahahn Hahn
12 Jul 2018
REPORT
☆☆☆☆☆
REPORT
I board my dogs here as well as go to the vet. Dr. Raina is great. The people are fantastic with my babies. My girl scratches at the door to let her IN, when we get there and wants to run back to the ... Read More
I board my dogs here as well as go to the vet. Dr. Raina is great. The people are fantastic with my babies. My girl scratches at the door to let her IN, when we get there and wants to run back to the boarding area when we arrive. It makes it so much easier to leave them when we go on vacation. Thanks for taking such good care of them. Read Less
Randa Parsons
23 Jun 2018
REPORT
☆☆☆☆☆
REPORT
Dr Raina is the only Vet I will go to! He saved my cat who was very near to death and provided surgery at a very affordable price. I came into the office in tears and left with hope and nothing but go... Read More
Dr Raina is the only Vet I will go to! He saved my cat who was very near to death and provided surgery at a very affordable price. I came into the office in tears and left with hope and nothing but good experiences. The staff are exceptional and really take the time to get to know not only you but also your pet. I call in every few months for my cats special food and they already have it ready and waiting. Honestly couldn't ask for better service. Read Less
Penny
18 May 2018
REPORT
☆☆☆☆☆
REPORT
Top notch care! Our pets love coming to Dr. Raina
L. Shiek-Ali
27 Apr 2018
REPORT
☆☆☆☆☆
REPORT
I have been going to this place for several years now and I love it. The doctor is great, the staff super friendly, and the prices are affordable for a minimum wage worker. 5/5 would recommend everyon... Read More
I have been going to this place for several years now and I love it. The doctor is great, the staff super friendly, and the prices are affordable for a minimum wage worker. 5/5 would recommend everyone here. Read Less
KayKay_ Grace
12 Apr 2018
REPORT
☆☆☆☆☆
REPORT
THIS PLACE MUDERS ANIMALS, I had a bunny named Zoey and my mom brought her and when I went to pick her up I noticed how sketchy that place was it looked so unprofessional and run-down and when I walke... Read More
THIS PLACE MUDERS ANIMALS, I had a bunny named Zoey and my mom brought her and when I went to pick her up I noticed how sketchy that place was it looked so unprofessional and run-down and when I walked it was even morn unprofessional, Poop on the floor, and doctors sound like they don't know what they're doing at all. I wouldn't even call them doctors. Neither veterinarians. So that night she was scared as heck and I picked her up I comfort her and I went to bed my father and my stepmother gave her the medicine that we were told to give her because she just got fixed and in the morning when I woke up she was not in her cage. I went upstairs asking where she was, I saw a towel over rectangular box that looks like a travel cage which I had not seen when I woke up I asked my dad if It was her travel cage, he responded Yes I said can I see her he said he no I asked him why not and he said something happened he talked to me and I said I'm looking I peeled over the towel and was horrified to see her laying stiff and dead... Please do not go there I don't want you to have to risk or fear what I had to go through and what she had to go through because till this day with my new rabbit I still haven't got him fixed and he's one years old going to turn two in September and hes still not fixed cuz I'm still scarred... This place ruined my life forever... If I could rate a zero I 100% would. She wasn't even one yet and I was a innocent 9 or 10 year old... She was so sweet and such a good girl please no hate and actually have sympathy for me and care for her. Read Less
emily doleh
8 Mar 2018
REPORT
☆☆☆☆☆
REPORT
I dont see them wash the weight scales. They should be wiped down after every animal is weighed. One animal can have fleas and after being weighed and they throw on another animal that's animal can ea... Read More
I dont see them wash the weight scales. They should be wiped down after every animal is weighed. One animal can have fleas and after being weighed and they throw on another animal that's animal can easily get fleas because they didn't wipe down the scale. I don't see them disinfect the brush they use on cats to see if they have fleas. I see them just take their fur off the comb and just toss it and the trash then put the brush away without disinfecting it. Otherwise I bring both my cats here for shots and when one or more is sick and they are taken care of with the right medicine given to me. Only one time they gave me medicine for my kitten when he had diarrhea and it didn't work at all so we had to go back then they gave me a pill form to give to my kitten instead which helped him better than the first medicine they gave me Read Less
Traci Vella
13 Feb 2018
REPORT
☆☆☆☆☆
REPORT
Dr Raina is the best! He's always taken great care of our 13 year old Labradoodle!
Ms. Oz
27 Oct 2017
REPORT
☆☆☆☆☆
REPORT
The doctor is a PRO. The prices are not over the top. The staff is kind and loving. Since living out this way, I have had a relationship with the office for 4 years. One of my dogs was very sick, and... Read More
The doctor is a PRO. The prices are not over the top. The staff is kind and loving. Since living out this way, I have had a relationship with the office for 4 years. One of my dogs was very sick, and Dr. Raina knew exactly how to treat him, and after hours! He is always on duty, always there to help pets in need. He has compassion for people. I had to put my beloved boxer down of 10 years back in October of 2015. Dr. was very compassionate and it felt overwhelmingly comforting to have this at my time of sadness and sorrow. Best place to go for your pets. No, I am not relative or paid to post my review. I am basing this review on facts and actual experiences our family have encountered. We are happy with Dr. Raina as our vet : ) Read Less
Nikki Abernathy
14 Aug 2017
REPORT
☆☆☆☆☆
REPORT
Dr. Raina is one of the best vets I have been too. He is very passionate about the animals and provides great services for them. He has very reasonable prices. He also has a after hour answering servi... Read More
Dr. Raina is one of the best vets I have been too. He is very passionate about the animals and provides great services for them. He has very reasonable prices. He also has a after hour answering service in case there are emergencies. Not only does he see dogs and cats he also will see small animals. He is a amazing vet and I would recommend him to anybody! Read Less
Angela Damron
25 Apr 2017
REPORT
☆☆☆☆☆
REPORT
Dr. Raina is great! I have been going to him for over 10 years. Today I took a stray cat who was dying and needed to be put to sleep. The doctor said to come right away and answers his phone even tho... Read More
Dr. Raina is great! I have been going to him for over 10 years. Today I took a stray cat who was dying and needed to be put to sleep. The doctor said to come right away and answers his phone even though the office is closed. He also makes you feel better and he is very comforting knowing that when our pets are sick we are stricken with grief. Thank you Dr.Raina and staff Read Less
lee allen
31 Mar 2017
REPORT
☆☆☆☆☆
REPORT
Although I was told to delete my review and apologize to them I will not. But this is freedom of speech and it was not slander. The review here are fake and I have talk to alot of different people tha... Read More
Although I was told to delete my review and apologize to them I will not. But this is freedom of speech and it was not slander. The review here are fake and I have talk to alot of different people that has gone to this place. There no good and therefore stand by my review as a respect high rank Google reviewer. Read Less
Jennifer G.
28 Feb 2017
REPORT
☆☆☆☆☆
REPORT
If I could give a zero rating I would my moms dog is a mini dachshund that was diagnosed this year and now the vet is refusing. To give her insulin since she not up to date on her shots. I attempted t... Read More
If I could give a zero rating I would my moms dog is a mini dachshund that was diagnosed this year and now the vet is refusing. To give her insulin since she not up to date on her shots. I attempted to call and get her records and can barley understand what they are saying. My sister also said they never comfort her. Read Less
anonymous anonymous
11 Feb 2017
REPORT
☆☆☆☆☆
REPORT
I have been taking my two small dogs to Dr.Raina for years now.The best Veterinary doctor around whom is also surrounded by a great staff.My one dog had a thankfully non cancerous cyst/mass and requi... Read More
I have been taking my two small dogs to Dr.Raina for years now.The best Veterinary doctor around whom is also surrounded by a great staff.My one dog had a thankfully non cancerous cyst/mass and required a difficult surgery being embedded in his lower jaw bone and tissue.A trying time my little family member has made a great recovery and is now back to normal.That is only one account of MANY that Dr.Raina has persevered with my beloved dogs.Thank you Dr.Raina.A doctor that is extremely knowledgeable and truly cares about his furry friend patients well being and also makes himself available around the clock... The only vet I completely trust. Read Less
Mary Maline
19 Jan 2017
REPORT
☆☆☆☆☆
REPORT
Dr. Raina is AMAZING! I take both of my dogs to him. His staff is always super nice and wonderful. I'm thankful to have a vet like him so close to home!! There is nothing better than having a very kno... Read More
Dr. Raina is AMAZING! I take both of my dogs to him. His staff is always super nice and wonderful. I'm thankful to have a vet like him so close to home!! There is nothing better than having a very knowledgeable and professional vet taking care of my fur babies! Read Less
Cadia Wiley
7 Jan 2017
REPORT
☆☆☆☆☆
REPORT
I have been going to Dr. Raina for years with my cat. He has been extremely helpful and kind at each visit. He is always willing to go above and beyond for his patients... and it shows! I recommended ... Read More
I have been going to Dr. Raina for years with my cat. He has been extremely helpful and kind at each visit. He is always willing to go above and beyond for his patients... and it shows! I recommended Dr. Raina and his staff! They will take VERY good care of you and your pet. Read Less
SnakeEyes4Ever
6 Dec 2016
REPORT
☆☆☆☆☆
REPORT
I took my cats here and the doctor and his staff were so great. They treated my cats with care and provided excellent service. The place was clean and orderly. I definitely recommend this place to any... Read More
I took my cats here and the doctor and his staff were so great. They treated my cats with care and provided excellent service. The place was clean and orderly. I definitely recommend this place to anybody. I even recommend it to my family. Read Less
Beanie boo girl
3 Nov 2016
REPORT
☆☆☆☆☆
REPORT
This place is great. The staff is always so caring and knowledgeable. They also have great prices.. it is a small place so they don't charge an arm and a leg like bigger vets. You should check it ou... Read More
This place is great. The staff is always so caring and knowledgeable. They also have great prices.. it is a small place so they don't charge an arm and a leg like bigger vets. You should check it out. Read Less
Jessica H.
21 Jan 2016
REPORT
☆☆☆☆☆
REPORT
I've been taking my dog to Dr. Raina for 3 years. He and his staff are enjoyable to work with, friendly and knowledgeable. He is always thorough and to the point with his examinations, while being gen... Read More
I've been taking my dog to Dr. Raina for 3 years. He and his staff are enjoyable to work with, friendly and knowledgeable. He is always thorough and to the point with his examinations, while being gentle with my dog. And he is fair with his services in terms of necessity and pricing, I never feel that he is trying to "upcharge" me with a list of things my dog doesn't really need.Also, it's worth mentioning that if you ever have an after-hours emergency, he'll come right in to take care of your pet -- even on a weekend. NOAH's after-hours line goes straight to his phone.Bottom line? I'd absolutely recommend to anyone looking for a trustworthy, long-term vet! Read Less