Animal Clinic Northview

They misdiagnosed my cat twice during emergency visits and it caused him to die. They should not be in business. The vets don't care about the animals or the people. The vet techs are uneducated. The vets are uneducated. Overall an awful place. I wouldn't trust them with the life of a rock let alone another of my animals. Read Less

After spending close to $2000 and 5 office visits with five different doctors we are back to the beginning. On the first office visit thyroids was one of the issues that was brought up but never tested for. $2000 later we are testing for thyroid. I am so frustrated and disappointed in the way we have been treated he After spending close to $2000 and 5 office visits with five different doctors we are back to the beginning. On the first office visit thyroids was one of the issues that was brought up but never tested for. $2000 later we are testing for thyroid. I am so frustrated and disappointed in the way we have been treated here. I’ll be looking for a new vet right after we get the test results back. Plus I was told that a fee would be waved and I was still charged for it. re. I’ll be looking for a new vet right after we get the test results back. My dog has had an infection that they finally gave antibiotics for after 4 visits. Meanwhile she has been licking it raw and bleeding, I bought it up several times and it was dismissed by the doctors. Plus I was told that a fee would be waved and I was still charged for it. Read Less

I waited a while to post this as I wanted to think about whether it was worth the energy, but after reading all the other, very similar one star ratings I am posting in hopes that it will keep someone from wasting their time and money here. My family went here for years for our pets and I always thought this was the best vet around, but the last year has been so beyond disappointing that I can’t even believe it’s the same office. They gave my mom’s cat the wrong medicine which caused nerve damage and then tried to cover up their mistakes by taking out the treatment from her file. They only acknowledged it after my mom showed them she still had the receipt paying for the wrong medicine. Only after that did they bother to reimburse her for the overpriced, wrong medicine and multiple vet visits. I also had an irritating, but not as extreme, visit when taking my very scared and very young rescue cat to their office. After waiting for over an hour and not being seen, my cat was at her wits end, from what I don’t know. I finally was able to get a vet tech to come in the room for all of two minutes to switch on some pheromones which might have worked if started earlier but did nothing at that point. The vet finally came in after almost an hour and a half, refused to give her a regular check up due to her erratic state, and still charged me for the full priced vet visit. He also reprimanded me for having such an upset cat and said she would have to be sedated next time she came in if she acted like that again. Will not be coming here again and am not even bothering to get my files transferred as the last time I needed them printed out I was told they didn’t even have them and had to wait over half an hour for them to be “found.” Read Less

We just got a new puppy and needed a lot of advice. Dr. Cosentino was so helpful and I never felt rushed and she answered all our questions. We had used Animal Clinic Northview many years ago but have not had a dog for many (30) years, so a new puppy is quite an experience. The staff and everyone we dealt with were very pleasant. We will continue to go there for our veterinary need. Read Less

I was able to schedule my dog's surgery in four days from my initial visit. Dr. Randy called me personally after her surgery was complete to let me know how she did. Each person I talked to was informed and knowledgeable. My dog received great care and attention and so did I. Read Less

Absolutely horrible! Veterinarians are under qualified to say the least. They lie about the certifications at the hospital. I have been to a few vets as I have moved a lot and this by far is the worst. I’m surprised they aren’t shut down, the AVMA needs to thoroughly inspect this place. Don’t let the looks of this place deceive you. Will never go back or recommend to anyone. I make sure to warn people to stay away. Read Less

Our cat was seriously injured by a dog and it was after our vet clinic had closed. I called ahead and they were ready for us and took us right in. They went to work on her and told us what was happening. We left her there for treatment overnight, but unfortunately her injuries were too bad and she passed away. They were very compassionate when they called to tell me and when I went to pick her up the next day. That was very important to me. I had been there before when another of our cats broke her leg. They splinted it until we could see our regular vet the next day and didn't even charge us. It's too far to drive for routine care for us, but it is an excellent resource in an emergency. Read Less

This is one of the best Veterinary Clinics and Hospitals in Northeast Ohio. They have always provided excellent service for my pets. Dr. Randy Hutchinson is an amazing Doctor and his staff is excellent. They are on the pricier side of animal healthcare, but well worth it for their overall experience and facilities. I would HIGHLY recommend to anyone needing pet care. Read Less

Everyone from start to finish showed nothing but true compassion after losing a pet and needing their cremation services. I can't thank everyone enough for being so kind and thoughtful. We had never been to Animal Clinic Northview prior to this so we weren't sure what to expect.. but I'm so glad we called them. I will be bringing all future pets to them. Read Less

When you walk in the door you are greeted by a warm friendly face who is always there to get you taken care of. All the doctors I have experienced are great with my pets and not only treat what you are there for but has helpful insight into the health of your pet. Will never go any place else. Read Less

My golden had a mass in his stomach. The vet radiologists couldn’t tell what it was due to a full stomach. I brought him there and they kept him overnight. They figured out it was a mass of grass he had eaten. They monitored him all night took X Rays and got the mass out. They are the best vet clinic in the country I think. They kept me up to date and did a fine job. Even the cost was less than I expected. I highly recommend them to any pet lover. Read Less

Dr. Hutchinson has taken care of our 3 bulldogs over the years. Two of them suffered with severe life threatening health problems. Dr. Hutchinson was invaluable in his skills for diagnosis, treatment, and referrals because of his experience and affiliation with OSU Vet School. We always felt confident that the dogs would receive the best treatment available. Dr. Hutchinson carefully considers a differential diagnosis, and is able to seek further expert opinions to ensure our animals receives state of the art treatment. We are always confident trusting ACN caring for our dogs. Read Less

I had to take my goose here years ago when he was attacked by a wild animal. The excellent surgery done to his wing helped him to recover quickly, even though he was a bit older. Dr. Lindstrom was extremely sympathetic, kind, and considerate. I've recommended this location a handful of times to my friends and family. They've proven to be a great location for emergencies, extensive care, rehabilitation, and general care. Just note, they can be pricey, especially for emergencies. For pet parents who care a lot about quality over price, this location is worth it. Read Less

Dr. Wanner & the rest of the staff are phenomenal! They were so attentive to my fur baby. Dr. Wanner went out of her way to make sure I could come in for a second mini emergency, even though she was booked and had a ton of other emergency calls to tend to as well. Anytime I had a question, she had an answer. She even called to check up on my baby, and told me I could call anytime. You can tell that they care about these animals. Also, it's very resonable in terms of pricing. If you ask, they will give you estimates on what everything will cost, and give you options. If you need a vet, Dr. Wanner is a great choice... your furry friend will love her! Read Less

Dr. Holcomb and all the clinic staff treated our cat and us with great care and compassion. We couldn't be more thankful for the thoroughness of her exam and her listening to our concerns, and the appropriateness of her treatment. We walked in to the clinic on a Sunday evening with a gravely ill cat and left with one well on the road to recovery. I am recommending Northview to all the pet people I know and plan to visit again when we have the need. Read Less

First time visiting Animal Clinic Northview... Quite pleased with our welcome! Everyone is so hospitable, friendly & genuinely concerned for the pets that are milling around accompanied by their owners. Dr. Elaine Hughes is tending to our 12 yr old dog, Muffin. She was diagnosed with congestive heart failure 4 months ago, by our own vet. Our vet was unable to see her, so they sent us here. Feeling very optimistic after Dr. Hughes explained exactly what they were going to do to relieve Muffin of her erratic breathing and water retention. Glad to be here... OK... We were told there would be a $56 office visit. We just wanted a Veterinarian's opinion... Needless to say they took x-ray without our consent. Then, we were told to wait in waiting area for our bill & take-home meds. I waited for OVER 30 mins... I finally went up to the desk, they never called us!!! THEN, our $56 office visit turned into a bill for OVER $350!!!!!  Take precautions... Ask, constantly, what they are doing AND what will it cost!!! Read Less

Having utilized Northview Hospital for several years I would like to think that my expertise as to their ability to take care of their animal patients should go unquestioned. I have read many reviews on this hospital, the vast majority are positive and detail the love and care provided. By the same token there are negative reviews as well, as is the case with all review submissions regardless of business. In this case they are few and far between. I assisted a couple with their dog Daisy who was having problems with stomach pain. I drove them to Northview and they immediately did several x-rays and determined that a large one pound mass was located in and around the bladder. The people that own the dog were not able to afford surgery and consideration was given to euthanize the animal. I asked them to hold off and allow me to speak with someone that could possibly arrange financing. I spoke with Tracy Thompson who directed me to the people (outside of Northview) who agreed to subsidize the cost and reduce the price. (hank you Tracy, Northview and all that assisted at saving Daisy. Tony G. Read Less

Had a very bad experience here. Brought our dog in for an emergency with various symptoms. She had $300 worth of block work to say they were not sure what it was. Then she continued to deteriorate, so back to the vet for $600 of tests to tell us she had lymphoma . Offered a year long $3500 treatment, only saying she would live a year. When we declined ( we have had a dog with cancer and the treatment was awful) we were made to feel as if we had wrong priorities. To try and make an owner feel bad they choose not to do an expensive treatment that doesn't guarantee anything is very unprofessional. So we went elsewhere to have her put to sleep, because after all of the testing($1000) they were going to charge an outrageous amount to put her down. So today at work i receive a call asking me how she is doing, yes I had to explain that she was gone. Very unprofessional all around and once again the Dr. mentioned that we had different priorities Yes I do had different priorities, a 9 year old dog with cancer does not need to go thought Chemo. I made my decision and didn't appreciate him questioning me. It was hard enough without him trying to guilt me. Really? Never again will I ever use this vet. Wish i could give a negative star! Read Less

Thank you to the staff and vets at Animal Clinic Northview for always taking such great care of all our furry kids. They have such an amazing state of the art facility and such talent superior vets. Recommend this practice to all of my family and friends. Read Less

My dogs have received excellent care over many years. There are many veterinarian specialists at this large practice. All staff and veterinarians are caring, attentive and professional. 24/7 staffed hospital and emergency care. Read Less

Never will I step foot in this place again. The only reason I went there is because my vet does not have emergency services. My 165 lb mastiff suffered from Bloat. The 2 options were to put him down or do the emergency surgery. Obviously I'd do whatever it takes so we opted for the surgery. Received a phone call during the surgery saying they found "spots" on his spleen and recommended they remove it. The lady on the phone was rude and seemed irritated because it took me so long to make a decision. My boy was there 3 nights for the recovery process. I don't think he was well taken care of during his stay. We'd go twice a day to visit, he could barely stand on his own and wouldn't walk, even to me. We went to visit one day and his paw was so swollen from the IV in him, I had to point it out to the staff. It's their job to notice these things, not mine. We go to pick him up that Sunday, with a 2 hour notice and there he was laying in his urine. Who knows for how long. They made sure I signed a consent form stating Northview and staff is free of responsibility/liability if your pet becomes ill, refuses to eat, soils itself, etc. Then I get the bill for $5400. NOWHERE near the price range they told me. I asked to speak to someone about this outrageous bill and due to it being Sunday and no staff from billing, I left my name and number for them to call me to discuss this. Never got a phone call back. And forget about Care Credit, its "special financing" from Northview is only for 6 months. Yep, at $900 a month I can pay that off and not get charged interest. What a joke. The only Aftercare instructions I was sent home with was his list of pills he needed to take. I wasn't told when he needed to come back to get his 30 staples out of his belly. Pretty important information wouldn't you think? Guess it doesn't matter because he died one day later. Now I'm out $5400 and a dog. Thanks Northview. Read Less

If you would like to pay $1700 for a liver biopsy without first being given an estimate as to the cost of this expensive procedure, go here. Also, if you would like to pay $200 from their pharmacy for a liver medication (Ursodiol) only to discover that you can buy the exact same medication for $22 at your local Rite-Aid, then go here. Otherwise, head down the street to Ridgeville Animal Hospital - a small, humble place that is big on honesty and integrity. I've been taking my dog there for the past 2 years and have been very pleased with Dr. Stokes as well as the new vet, Dr. Lauren Cross. Read Less

The staff, techs and docs are wonderful. Dr. Riedl was very professional yet personal, she asked great questions and engaged in deep listening to provide us fantastic and informed care while our dog was very ill in ICU. The facilities are very clean and they treated us extremely well. We highly recommend.Read Less

I live in Pennsylvania and raise Golden Retrievers . I took my first breeding Dog in 1998  to Dr. Hutch for his hips and elbow X-rays for OFA  after having a vet in Pa take X-ray's  that I wasn't  happy with the pictures .  Hutch did the X -rays sent then in and we got a Good rating . Since then he has done 0FA hips and elbows on 5 other golden's of mine and all have come back EXCELLENT ! It is well worth the 5 hour one way  trip to Ohio  to a vet who takes his time and gets good views to send in. I know what I am looking at when I see hop and elbow x ray's . They take their time and get good pictures . I have been to vets in Pa that put them on the table uses nothing to sedate them at all and are wrestling with them  and don't  get good pictures . I had one vet who didn't  sedate my dog took the picture .came right back with it put it up to look at it and said "well here is the golden's we know what to expect,  after all it is a golden ! I WAS FURIOUS.  told him not to send in the poor X -ray he took and went out to Hutch her OFA came back an excelent ! IT IS WELL WORTH THE 5 HOUR DRIVE TO HAVE THINGS DONE RIGHT !  WISH THEY WOULD OPEN ONE LIKE NORTHVIEW IN EASTREN PENNSYLVANIA! Read Less

Twice we've driven a significant distance to see Dr. Abby Taylor at Animal Clinic Northview (our "out of town vet") and each time the care and professionalism were unmatched by the entire staff. While I'm sure ALL of their doctors are tops...we've been lucky to be HER patients! Dr. Taylor treated our old, blind, Jack Russell (who unknowingly got too close to a toy-protective pup and suffered the consequences.) She was realistic, thoughtful in her approach, and the tech even sent us away laughing with a fun "shirt" to cover Sophie's dressings. Very recently we adopted a tripod pit bull after he was hit by a car and Dr. Taylor did the amputation and all follow-up care. When we were leaving, the whole staff remembered him and wanted to snuggle him one more time...it was very clear that the time he spent there, before and after his surgery was full of CARE and CONCERN. Later, calling to have his records transferred to our (local) vet was SUCH a breeze. Thank you!! Read Less

Words cannot describe how much this clinic helped our family and our sweet Roxy. They were there for our family through her last months and helped us make the right decision when her health took a turn for the worse. Thank you so much for sitting with us before and after she was put down. Our family will never forget you. Read Less

I really wish I could give this place a - star rating because they don't even deserve 1 star. We had to make the hard decision this weekend to put our 15 year old pup down. Due to his condition, it was an emergency situation. Since we live not too far from this pet hospital and we were trying to eliminate putting more stress onto our dog since his condition made it hard for him to withstand more than a 5 min car ride, I figured they would be our best option. Boy was I wrong. I was told by the girl who answered the phone that we could "come in" since the emergency section was open but that it would be SUCH an inconvenience to her and whomever she was working with her at the time because they would have to go clean up a room and get everything ready and to quote her "would have to RUSH through the procedure because we didn't have an appointment"... Not really the attitude you should have when talking to someone who is making the VERY hard decision to put down a very LOVED dog.. Read Less

This place is nothing but money hungry. They didn't care about my dog at all it was like how much money do you have every time I went to them. They don't tell you up front how much they charge you for thier services they just want money constantly, an my boyfriend had to sell his truck to pay the bill an they didn't do anything for my dog he died anyway. Do not go here. They will take all your money an promise you everything. You dog or cat will go to heaven anyway.You have been warned I wish somebody would have warned me. Read Less

We unfortunately had to put our dog to sleep today - would highly recommend this vet. Everyone was so kind and understanding. Gave us the time we needed and provided a calming place to lay our dog to rest. Will definitely be going back once we add to our family again! Read Less

Our dog just passed away.  I wish I had known about this place long ago.  The doctors were fantastic.  Every test was shown to us and explained in detail.  When the time finally came each and every person there showed compassion and respect.  We still miss him but know he died with love and dignity. Read Less

Whether we have gone in with a dying rabbit, routine care of our pups, or emergency care the entire staff at Northview is amazing! They have even talked us through urgent care situations over the phone at no charge where the "emergency" clinic wanted $80 over the phone. We had one of our guys in ICU for the weekend and they let us go visit at all hours of the day and night. Truly caring staff that understands how much we love our fur babies! We have seen several doctors here and would recommend them to anyone. With the best technology, best doctors, and beautiful facility right around the corner we wouldn't dream of going anywhere else. Read Less

Our little guy got a nasty bite in the Lakewood Dog Park - no other animal clinic was open. We were still relatively new dog owners and I was nervous. After calling, I took our guy over to Northview and they were expecting us. They took fabulous care of our dog and treated us very well. The vet explained every step of the process beforehand, and afterwards explained what they had actually done, what I needed to do, and what I should expect. They were quick, effective, efficient, and friendly - all which made me feel quite relaxed. I was very grateful for their weekend hours and the quality service we rec'd. Read Less

I wouldn't go anywhere else!! The vet tech Brittney was such a sweetheart, my dog absolutely loves her.  They take such good care of pets. They hold them, love them, pay attention to them and take overall wonderful and loving care of puppies.  It was easy to schedule and dr. Pentecost was extremely skilled and wonderful to communicate with.  The cost is absolutely even with or less than other vets (I checked) and the facility is gorgeous.  I 100% recommend this vet to everyone! Read Less

I can't imagine taking our dogs anywhere else.  We deal mainly with Dr.  Miller and Dr. Pentacost and we could not be more pleased. They are caring and so knowledgeable !  Are they expensive?  I don't know and I don't think I can put a price on the very best care for our dogs.  I have found that you get what you pay for and paying less almost cost our younger dog his life.  I will never go anywhere else but Northview Animal Hospital. Read Less

I love Dr Hughes.  She is very warm and caring while treating my Giant Schnauzer.  She does accupunture which is an added bonus that many vets do not offer.  She was honest and straight forward about telling me what would work and what would not with my dog's condition and offered an alternative treatment that has really improved the quality of my senior pets life.  I would feel comfortable referring any of my friends or family to her knowing they would get the best care possible. Read Less

This clinic is large and beautiful with a well trained staff. However, they are also expensive and impersonal. I wish I could say that they are gentle and really get to know your pet like other vets' office but that isn't the case. For example when we took our newly adopted, large, and recently neutered dog to the vet the vet attempted to  pick up and flip the dog onto his back in order to inspect the surgical sight. Unfortunately the vet was very abrupt and too firm which scared our gentle and already frightened dog, and when the dog squirmed out of fear his head ended up hitting the hard tile floor. Ever since this happened our dog is scared to let anyone rub his belly. If the vet had been more gentle or gone slowly he may have been able to prevent hitting our dog's head on the floor. As for the price the basic office visit was $52.00, a yr. of Trifexia heartworm medication was $241, and a fecal test was $26. All in all we left feeling like a number more than a valued patient or customer. Read Less

Animal Clinic Northview gets 5 stars for the care they have given to my pets over the years (since they were in the old building down the street). Dr. Miller specializes in dermatology, but she is wonderful and I take my pets to her for everything. The technology of this clinic is top notch.I based this review on the quality of care, but I definitely agree that their charges are astronomical; even for "office visits." Read Less

They are the best!!! We drive over an hour to come here because of the exceptional care that they provide. They not only saved our dog's life after our previous vet misdiagnosed her, but they always take the time needed at every visit to make sure that our dog gets the best care. They always show personal interest. Our dog loves the doctors and staff. We will never take our animals anywhere else! Read Less