My family has been going to Royalton Road, now York Royalton or something like that!! I have had wonderful experiences with Dr. Edgar (retired I think) Dr. Adams, Dr. Wearing and Dr Kovacic. Love these doctors. I don't live close but it is worth it for the exceptional care they have given to all of my dogs. We recently inherited Baby Girl and they (everyone in the office) have been wonderful to our Baby Girl from Shreveport, Loisiana. 💗💗💗 Read Less

Dr. Friedman murdered our dear cat and companion he was a rescue cat in the prime of his life only to have it cruelly end in the hands of a MONEY grubbing QUACK. SHE DOES NOT DESERVE ANY STAR. OH CHECK the BETTER BUSINESS BUREAU they are not a member and have terrible reviews. Read Less

We took our family cat, Smokey (6), in for routine teeth cleaning and extraction of a few teeth. York Road Animal Hospital kept our cat under for 90 MINUTES (YES, 90) to complete the procedure. His heart ended up stopping and he died. One can only assume it was due to the extended period of time they had him out for or the dosage of medicine that was given to him. This should not have happened and VCA needs to review procedures because something is not right about leaving a small animal under for such an extended period of time. This review is intended to help people that are thinking about bringing their animal to York Road Animal Hospital. I hope no one has to endure the heartache our family is currently going through. Read Less

I love my dog and I try to give him the best life possible. I was very unsatisfied with my current vet so I decided to give VCA a try. The staff was super nice to us and the vet who examined my dog today found a heart murmur that in seven years had never been detected by my other vet. While I was a little scared and saddened to find out that my dog needed to see a cardiologist, I am so grateful that she found this issue and took the time to explain how not taking care of it could affect my dog for his upcoming bladder surgery. Pet owners don't view their pets as animals. They are family and to lose them is to suffer a terrible loss. I am grateful to God that I chose to come here today. I left feeling comforted that my dog is going to receive the best care possible and that all of his issues will be treated properly. I also feel more knowledgeable about what is going on with him, having had his potential treatment plan explained to me and broken down where I could understand the process. You have a customer forever with me! Read Less

Very disappointed with this animal hospital. We had taken our dogs here for some time, and felt the staff was rough with our dogs. The veterinarian we had always seemed rude and had made an insulting comment about our female dog. I mention this comment because we were on a healthier diet with her and she was losing weight due to more exercise, but the vet insisted she had gained too much weight and we needed to do something about it. The comment was humorous because before she made this remark, the assistant weighed her and marked down that she had lost weight since her last visit. Another problem I dealt with was our female dog needed surgery, and of course they were going to charge us a ridiculous amount. They also didn't know if she was going to need to be put under until they were about to do the operation. This didn't seem right to us, so we took our dogs to suburban animal hospital on state road. They did the surgery for almost HALF of what York was going to charge us including putting her under during surgery. Do not make the mistake of going here, and take your precious animal somewhere that really cares about the well being of your pet. Read Less

Took my cat here twice for the last two weeks for her decreased appetite. They asked me questions about the cat they never answered or followed up anyways. What's the point of asking me about her bowel movements, odd behaviors, or irregular breathing if you will toss it with "oh, cats do that sometimes". They left me still clueless and confused. After spending nearly 700 bucks for two tests and seeing two doctors, my cat isn't still well and all I hear from the doctors when I call with a concern is "wait and see if she gets better". I could not find a sign of concern or seriousness in the staff's voice when I was on the phone with some questions. The staffs were more concerned about taking cat's profile picture than actually taking a look at her. They take your pet to the back of the room which I'm not a fan of (after hearing my baby scream and cry like she never has before). Drawing blood sample or giving a vitamin shot can be done in front of the owner for sure. And lastly, dear staffs, please stop putting lotion or any scented products on your hands before handling the animals. I could not stand smelling peppermint lotion on my cat's coat and seeing her licking it off for hours when we got home. Today I'm taking her to a new vet. Hope this one is any good. Read Less

My family has gone to VCA to see Dr. Adams for a very long time. She is very kind, caring and knowledgable! I never worry about taking my two english angora rabbits there. The staff always loves to see the girls! Dr. Adams is the best! I would highly recommend her to anyone as her bedside manner with pets and parents of pets is wonderful. Read Less