I can't say enough good things about this vet. The whole staff is warm and friendly and really care about the customers and animals. Great service also, I've called them with a concern and they've said on multiple occasions that they could squeeze me in immediately. They deserve 10 stars!!! Read Less

Had to put my dog down here a few days after loosing my mother, they made it as easy as possible. However the vet who came in to do the euthanasia was dressed like he had just walked right off the street with his assistance all around him in their uniforms. Nothing big, but kinda gave the wrong vibe honestly. But great service. Read Less

Great staff and doctors at SHAH! When I called about my cat possibly having eaten grilled onions, they got me in ASAP so he could be cared for. This isnt the first time they fit me in in a crisis. They're knowledgeable and very nice and I'm grateful to have found them! Read Less

They got my cat in for an appointment within 90 minutes of my phone call. They were very thorough in examining him & providing education & treatment for his urinary tract infection. Great experience. Reasonable prices. We'll be back. Read Less

Thank you so much for seeing our Addy and taking such good care of her on short/urgent notice! Will be coming here from now on! Dr. Rowan and all of the staff were great, caring and accommodating! Even helped me get to the car with my newborn baby and doggie in tow! THANK YOU!!! Read Less

Have been bringing my little girl to SHAH since she was 8 weeks old. Care has always been excellent. Initially I lived "right around the corner" and for the last 7 years have lived on the "west side of Cleveland" and will go to no other vet. They are caring and treat her like she were their own. Only reason to leave this practice would be the vet's retirement. Cannot thank them enough for always being there. Read Less

I took my beloved little boy, Courage, to them when he passed (too soon, and unexpectedly). This was my first encounter. I was very, very upset by his untimely passing. They showed me SO much love and compassion (especially Annette), that I knew I couldn't take my pets anywhere else. They are timely, loving, and best of all, they remember you, and treat you like family. Wish I still lived closer. My boys would never see any other vet. Thank you Sagamore Hills!!Read Less

I can't believe there aren't more reviews for SHAH!  I love, love, love the staff here!I've been taking my almost 2 year old Maltese since we got her as a puppy.  Both Drs. Hennis and Rowan are wonderful. All the vet technicians are wonderful too, and Annette at the front desk always makes you feel welcome! My pup barely even minds going to the vet because they all make her feel safe.  I never have a problem getting an appointment either, which is wonderful!  They even have after-work hours for those of us who can't be as flexible for appointment times.They will frequently give loyal customers "repeat customer" discounts for procedures, shots, etc.  I never feel like I'm getting ripped off.  They also discount medications if you buy them multiple months at a time.  We use a topical flea/tick/heartworm that you can purchase by the month, or in multiples of 3, so this saves us a lot of money by buying a year at a time.I really like the layout of the facility, although small, they have a distinct "in" door and a different "out" door.  On the way out, animals don't have to go back through the waiting room with a ton of other animals which is nice for animals that might be anxious about what just happened in their appointment. Read Less

Sagamore has a wonderful staff of caring folks- from both of the veternarians to their assistants. When one of our rescue kitties was diagnosed with cancer, they provided treatment options and when it was obvious nothing more could be done, they helped make him comfortable until it was 'time'. We have been going to them for several years and could not find a nicer group of people that really enjoy working with animals. Read Less

Sagamore has a wonderful staff of caring folks- from both of the veternarians to their assistants. When one of our rescue kitties was diagnosed with cancer, they provided treatment options and when it was obvious nothing more could be done, they helped make him comfortable until it was 'time'. We have been going to them for several years and could not find a nicer group of people that really enjoy working with animals. Read Less