We have never been here and had a very ill cat. I heard positive things about this place so I decided to bring her here. The staff was so kind and so helpful with our situation and it really made everything easier. I plan on bringing all of my animals here in the future. Read Less

If we could give them 10 stars we would. English Bulldogs can be a tricky breed but we are thrilled to know that our babies are in great hands with the staff. They are courteous and knowledgeable and always take the owners thoughts and feelings into consideration as well. We have recommended multiple puppy homes to Big Creek and will continue to do so in the future. Read Less

I would like to thank Dr.Noonan from Big Creek for the very thoughtful card regarding Izzy's passing. Knowing that you took the time to send such a heartfelt card means so much to me. So glad to be blessed with such caring vets. Thank you, again for your care and knowledge when I had to make one of the hardest decisions ever. She's pain free now.Read Less

Corduroy has been so well taken care of and loved. Such an amazing facility- From the receptionists to the techs and assistants to the doctors.... You all are truly wonderful people! My heart is full. Thank you Dr. Schwartz and all of the Big Creek staff. We are blessed!Read Less

BEST vet clinic - hands down! I have been working with Big Creek for 30+ years bringing them my minagierie of small and large animals. This group has such a wide breathe of knowledge in veterinary science, that no matter what ailment comes their way, they are capable, without fail, to help you handle it level headedly and with your pet's best interest in mind. Dr. Percival had a vision and he saw it through; I couldn't be more proud to have been their to watch it happen, so congrats Joel and team! Read Less

I took my 9 year old Jack Russell Terrier in on Wednesday, August 17th for a teeth cleaning.  I asked that while he was under anesthesia, if removing a small, moveable bump he had on his head for 7 plus years and two skin tags would be advisable.  Dr. Aaron K. Horch said that would be "no big deal", and I didn't think anymore about it.  I received a phone call at 12:28 as an update from Dr. Horch, explaining that everything had gone smoothly, that no teeth needed to be extracted, and that I could pick my dog up after 4 pm.  At 4, I showed up and was presented with a bill for $700.00, twice the amount I was quoted for a teeth cleaning and anesthesia for my dog.  I questioned the high amount and was told that the soft tissue removals were the reason, and maybe because 2 of his teeth fell out during the procedure.  I explained that Dr. Horch had not mentioned that in my update phone call,  which was met with a blank stare.  I paid in full.  Then the receptionist carried my dog from the back out to me.  I was in shock.  My dog had a 3 inch incision on his head with 11 sutures and dried blood on the corner closest to his eye.  I was sent home: A. Shocked at the amount of money I had just spent. B. In tears, because of the size of the incision on my dogs head. (On a side note, I work in surgery, and the incision was double the size it needed to be.) C. Without a cone to prevent him from scratching said stitches.  My fiancé had to drive back to the vet to get the cone, which they wanted to charge him for.  The next day I called to speak with Dr. Horch.  While I explained how I felt about the situation, his multiple failures in communication, his reply was "o.k, sorry".  Even when I questioned the two extracted teeth he failed to mention in the update he gave me, his only reply was "They were loose, and kinda just fell out.  Sorry if I forgot to tell you"... While my dogs teeth are, in fact, clean, I had to call off two days of work to stay home and watch over him.  Believe me, I would do anything for my dog.  Big Creek Vet, on a whole, is a fine place to take your pet.  My problem lies with Dr. Horch and his nonexistent communication skills.  Since my dog can't talk, communication between myself and the vet is crucial.  I will not be dealing with Dr. Horch in the future. Read Less

We changed our vets because we moved and we were pleasantly surprised at this amazing facility. The place is very clean inside and the staff is always welcoming and friendly. The doctors are all great and my dogs seem to be fine with all of them. There prices are better then are last vet but still up there which is why I gave this vet four stars instead of five. I prefer to pay for cleanliness over dirty and cheap ! Read Less