By far the nicest most honest clinic. I will never take my animals anywhere else. The doctor does not try and push exspensive proceedures that may not even help my dog,but rather simple ways to help manage his situation. I worked at vet clinics most of my adult life in Colorado and was exspecting a plethora of rads, blood work ect and feeling gulit at not being able to afford those treatments. I was so impressed with the compation and awareness that treatments are not cheap and starting at the basics and working up, not the other way around. Thank you to the entire staff and doctors for helping me help my buddy ♡ Read Less

am so happy with the care and compassion by all at the Rocky River Animal Hospital...would not take my two pups anywhere else...they are willing to accommodate times for appointments as well as squeezing in emergencies...well done!!! Read Less

I have been taking my cat here for a few years and the receptionists/vet assistants are so incredibly nice. This is a small veterinary clinic but the two vets are really nice and have always suggested things to me but have never pushed me to do something I cannot afford for my pet. Oh and usually after paying they load me up with lots of samples of treats for my kitty! Read Less

We have taken all 3 of our pets to Rocky River Animal Hospital, dating back around 40 years. We have never been disappointed, and both Dr. Marks are phenomenal. And the staff treat us like family... truly !! I just can't imagine going anywhere else. Read Less

We have been coming here for eight years and would not trade the doctors or the staff for anything. It's evident that this group are true animal lovers. Always patient and gentle with my nervous nerd his nervous "owner". Fairly priced, as well. I feel more satisfied and enthusiastic about my dog's primary care physicians than I do my own! Read Less

I'm surprised to see such negative reviews posted for this business. My family has been taking our pets here for 25 years, and have received nothing but compassionate care. Every staff member is helpful and friendly, and each of our dogs has enjoyed visiting the office. Dr. Toennies even went above and beyond in helping our dying family dog after normal business hours. As an adult, I am happy to be able to take my own dog here. I am always able to get an appointment at a time that is convenient to me, I never have to wait, and my dog receives quality care. I have recommended Rocky River Animal Hospital to several friends. Read Less

These people are criminals and should locked up for animal abuse.  I have personally seenthem "perform" painful procedures on my cat and then say to me "oh, don't worry, it doesn'thurt her, she can't feel this".  Of course, my cat, who has no voice cannot refute what is said.And, to no one's surprise, they managed to abuse my little cat to death during an overnightstay because she wouldn't tolerate their abusive behavior and fought back...  try to take me on you pieces of shit.  Fuck you, I'll win Read Less

Love this vet office!!! I'm so glad my parents decided to go here with our cats and dogs. I had to put down my first pet and the staff was very consoling and genuine. Its great when you can feel comfort at such a heartbreaking moment. Read Less

Dr Toennies was GREAT! Very receptive to our comments and very patient with my nervous energy as we were visiting on an emergency call as a second opinion and I was talking a-mile-a minute! As my husband describes, Dr Toennies as present and considering all possibilities with an open mind. He treated Hanna with respect and a very calm manner and she responded beautifully and offered him more patience during her exam than I had expected. Everyone at the practice was very kind. Thank you for taking our appt at the last minute and offering us the best of care!Read Less

I would never take my animals anywhere else. on Wednesday, July 16th I had to have my 18yr old cat Luna put to sleep after a week of trying to stimulate her appetite with medication. Dr. Marc Toennies couldn't have been more compassionate (with both me and my kitty). Thank you all! Read Less

Dr. Mark Schlesinger should have retired from Veterinary Medicine long ago.  He failed to diagnose acute pancreatitis in one of my dogs.  The dog had gross hemetemesis, was lethargic, and needed emergent, inpatient admission with IV fluids and antibiotics.  He failed to perform adequate tests, including amylase and lipase,  to diagnose pancreatitis and did not administer IV fluids.  He could not read his own x-ray which showed the Sentinel loop which was one of the diagnostic indicators of pancreatitis.  In spite of the fact that a medical student should know that with an acute gastrointestinal bleed, the patient needs serial monitoring of electrolytes, hemoglogin, and hemotocrit, the dog was disharged to home after only a four hour observation with a single H/H measurement and no intravenous fluids.  Incredibly, in spite of the standard of care for pancreatitis requiring gut rest, this incredibly incompetent veterinarian advocated small sips of fluids.  He stated that the dog could be brought back for further evaluation if she did not improve and that SURGERY could potentially be performed.Sure enough, the dog could not tolerate even small amounts of fluids upon the return post.  The dog developed projectile hematochezia, became extremely lethargic, and showed signs of disseminated intravascular coagulation, a life threatening emergency.  In spite of the posted hours for the clinic showing that the doctor would be there well into the early evening, the staff admitted that the vet was gone for the day.  The staff further admitted that in spite of the clinic's title of being an animal HOSPITAL, the facility did not provide overnight care for animals and that therapy was guided to avoid inpatient treatment, regardless of whether that would be in the best interest of the animal or not.  The vet would not speak with me and I was advised to take the dog to a facility that would not be open for over another hour.I trusted my own clinical judgment, which was obviously far superior to his, and took the dog to a different facility which was open at that time.  The dog had lost four pounds in just the few hours since she was seen at Rocky River Animal Hospital.  The staff at the second facility concurred that the dog had life threatening pancreatitis with developing DIC.  The dog was immediately admitted and given serial monitoring of H/H, IV fluids, and IV antibiotics.  Because of my own clinical experience, I was able to get my dog the immediate treatment that she urgently needed to save her life.  Had I not graduated from medical school and instead been a lay person with no medical training and relied upon Dr. Schlessinger's incompetent and negligent advice, my dog would likely have died.  I will NEVER EVER recommend Dr. Schlessinger or Rocky River Animal Hospital to ANYBODY.  I would strongly advise the public to avoid this dangerous facility.  A lay person especially needs to work with a competent and caring clinician who can be trusted to do what is right for the animal and not for the clinician's convenience, this is obviously not Dr. Schlessinger or Rocky River Animal Hospital. Read Less

I have two dogs and a cat and have been very impressed with the vet services provided by Rocky River Animal Hospital. I have never had a negative experience and they even helped my chihuahua's broken paw heal to the point where it doesn't effect her at all. They are very thorough during exams and take the time to get to know your pets. I feel comfortable knowing that my little four-legged family members are in good hands with them.Read Less