I've been going here for two years now for my cat and dog. They're a bit pricey (for me anyways), but I think it's worth every penny. They know all my pets by name, do checkup calls the next day if ne... Read More
I've been going here for two years now for my cat and dog. They're a bit pricey (for me anyways), but I think it's worth every penny. They know all my pets by name, do checkup calls the next day if needed, and are very gentle with both of my pets--I trust them completely. Would recommend them to anyone in the area.
Edit:
It makes me sad that I'm editing this, but I don't think I'll be returning here. I trusted them with the care of my 1 year old dog, and they tried pushing products on me, saying that these products were only available through vets which isn't true--the two products are found at pet stores and online. If they were just honest and said, "Here are the products we recommend. You can get X here and Y at this store, but we offer it for a similar price and we can save you a trip to the store," I definitely would've just bought the products there with no questions asked. Instead, they seemed annoyed that I was going to buy the food and nutritional supplement on my own and kept saying that only vets carry the products while I had both products up on my screen. (By the way, clients can hear everything being said in the back rooms and hallway). I passed on one product because it was $16 dollars cheaper at the store, and bought the food because it was the same price as the store.
While I don't have a problem spending money on my pets, it was really dishonest that they acted this way, and their attitude towards my decision wasn't very professional. I understand they need to sell products to make a profit, but I personally would've appreciated a more honest approach, especially since I was already fond of them to begin with and wouldn't have a problem supporting the clinic. If they couldn't be honest about two small products, how can I easily trust them in the future without questioning if every procedure they do is absolutely necessary. I'm really disappointed that I'll be in search of a new clinic in the area. Read Less