We had to have our family member Jack put to rest and they were very caring. We received a sympathy card in the mail a couple of days later with Jacks kitty paw prints. It was such a great gift and meant the world to us. They not only take care of your pet but the family members as well. Thank you Pfister Animal Hospital! Read Less

Love the Vets at this place. My dog has some issues and the 3 lady vets who are there are great with him. My dog does not like men and they are great about accommodating him. I would recommend them to anyone. Read Less

Such a caring and friendly facility. I called on a tuesday at 3:45 pm about my puppy's recent health issues and they got me in on the same day. Didn't have to wait long at all. Thorough check-up and diagnosis, and they made me and my pup feel very comfortable. Thanks Pfister! Read Less

Caring, dedicated and knowledgeable. The doctors and team members truly care about their patients and clients! They have gone above and beyond my expectations more times than I can count. The value they create through their customer service out weighs any other office I've been. Thank you for being a part of my pets' lives!!! Read Less

Thank you so much for your kindness and compassison during a very difficult few days. You made saying goodbye so much easier for us as it was time to let our Buster Brown go. Your thoughtfulness and comforting words certainly went a long way with our family in helping get thru this trying time. Thank you all for your understanding and going above and beyond for a grieving family. Have a blessed day and a wonderful holiday season! Sincerely Mark, Latonya, Malcolm and Kenny. Read Less

Missing Boston terrier. Last seen on cin day road by Delhi nursery October 13th at 7 am. He's black and 4 years old. Up to date on shots not chipped is neutered. Has a collar. Has special dietary needs. Thank you Read Less

From puppy vaccines & care to understanding your puppies' breed this is our babies' home away from home. We had such separation anxiety and angst in preparing for a weekend away, but with the care and love of the boarding staff (answering my check-in calls) we were reunited with Zeppelin last night as if we were never away. Thanks isn't enough and so thankful for everything you do! Read Less

Dr. Pfister is THE BEST. The staff and bet techs are also amazing. They are all obvious animal lovers and treat my dogs like their own. This vet is very practical and won't suggest anything unnecessary. I couldn't ask for a better place to take my pups. Dr. Pfister came in short notice on a Saturday night for my family when we decided to put down our last dog. He was very patient with us and made the terrible experience as comfortable as possible. We also love going here for grooming and boarding and always have great service. I could go on and on about how amazing the entire place is! I couldn't recommend Dr. Pfister enough!! Read Less

Superior service. Staff very friendly. Hospital and exam rooms very tidy and clean. Short wait time to see the doctor you requested. Pets do not experience any stress. Feel pets get more than adequate exam time with doctor and the pet owner gets a thorough explanation of the findings. Although their location is a 45 minute drive for us via interstate, I wouldn't consider going elsewhere. Read Less

There are not enough wonderful adjectives to describe Pfister. Every person I've talked with is caring and mindful of the odd circumstances boarding Maggie from Austin, TX while her "mom" is in rehab for an injury. Pfister is exercising Maggie regularly, providing rehab 2x a week, grooming her and just loving a 13 yr old German Shepard.Jennifer rocks and every person with whom I've spoken is just plain awesome. Thank you guys!Much  to you from kjay Read Less

They're the best. All the doctors are so friendly and helpful and seem to really care about the dogs. We foster, so we've used a couple of the "approved" vets on our list but always come back to Pfister even though its a 30 minute drive for us. Really the best pet care you can ask for. Read Less

Very friendly staff... used them for boarding and vet care for dogs we foster.Only issue I ever had was a new person OK'd for a drop-off for the kennel Sunday (when they are not open).  Luckily there was a vet there on call and she went ahead and checked the dog in for us.Will definitely use them for myself once we adopt our own dog. Read Less

Kennel service has serious issues.  The person that greeted me was on her way out the door for lunch 11:50AM tall thin blonde.  She drove off like a mad person.  It was not the way a normal person drives but instead like someone rushing to a hospital or something.  Walking pets in parking area... watch out !   The guy who showed up to retrieve my dogs from the back brought out my dripping (no joke dripping) pet bed with urine.  Brought my Golden retriever out first, he smelled to high heaven of urine.  My son walked him to grass area where he urinated for 3 solid minutes.  That is a 8-10 hours hold time for him.  WOW !!!!  He then went back and handed me my 8 lb chorkie dog covered in urine.  The young guy did apologize for how wet the bed was.  i said "it's okay, its the kennel".  I just wanted him to hand me my dogs so I could get the hell out of there.  The smell of the place was burning our noses.  The bag that had all the toys was soaked in urine but it was dry at least.  I paid 350.00 for dogs that were given back to me absolutely covered in dried urine.  They smelled so bad that my son threw up on the ride home.  We rolled all the windows down, threw EVERYTHING AWAY AND WASHED THE DOGS TWICE.  I will not be back even for vet services.  DO NOT PUT YOUR DOGS IN THIS PLACE OVERNIGHT.  THE GROOMER IS NEXT TO THE KENNEL THE WHOLE PLACE STINKS SO BAD cannot imagine a dog would smell good after grooming appt.    I called before picking up to ask if they needed baths.  They said they could bathe them but never insisted that they needed a bath but it was an option I could pay for .... seriously... wow. so absolutely disgusted with this place.  I dropped off in front but if I had ever walked in I never would have used the kennel or grooming services in back. Read Less

Overall a great experience from start to finish. They thoroughly explain every procedure and the cost associated with it before they get started. I've been bringing 2 of my pets here for well over 5 years and I wouldn't hesitate to recommend them. Read Less

I have used every service at Pfister. I have used their basic animal care, emergency care, grooming, boarding and even their training. What I have found is that all members of their team really love your pet the way you do and their special personalities. I know when I have dropped my dogs off that they will be well cared for. My dogs actually get excited to see the staff members. Both Dr. Pfister and Dr. Steinbeck really helped counsel me through the best choices for the end of one of my dogs lives as well. They really look out for the best interest of the dog. I would recommend them for any pet from pup to senior care. Thanks for all you do Pfister! Read Less

We have been taking our cats to Dr. Pfister and Dr. Steinbeck for many years now. Though the cats are never thrilled about going to the vets, they are always treated so nicely by the staff and doctors. Both doctors are exceptional, but we will always be grateful for Dr. Steinbeck to take extra time figuring out our Larry's bladder issues and putting him on special food that stopped his inappropriate urinating habit. Cheap, no. Worth it...every bit. Read Less

I have taken my miniature poodle here for a general checkup, and a grooming. Each visit was pleasant. From the reception staff to the vets, everyone was helpful and professional. My dog, who is shy with people, was pretty comfortable with everyone she encountered there. Read Less

I have a special needs - mystery Boxer - 2 years old - her medical records are a phone book .. Dr. Nicole Steinbeck and Dr. Pfister are the absolute best .. they have spent more time and brain cells on my Amber than you can imagine .. they CARE and the don't give up .. this is the BEST place you can ever take your pets .. everyone here really looks after your pet as if they were thier own - I can not tell you how i depend on them for my pup who is my world .. look no further - this is the ONLY place i trust her to., Read Less

This veterinarian is the BEST! He knows the medical side, the animal psychological side, and he is devoted to the animals. He uses the highest quality vaccinations (bet you didn't know there were cheap ones out there!) He even traveled all hours of the night to help my pet. I highly recommend this doctor, the hospital and even their kennel. The staff are friendly and helpful and the facilities are better than some human hospitals. I love the email reminders when my pets need a check up or vaccination and besides all that, Dr. Pfister has a great sense of humor. I think it helps me relax which helps my pets relax. Go and try them out. Read Less