Sadly today we found out our 3 year old cat have FIB. Damien was our vet and he gave us the best course of action for Gizmo. Sadly FIB is not curable and eventually we will lose him. The staff at this location is amazing and they care about you and your fur baby. I'm glad I came here instead of another vet. They didnt push extra cost on me and they are giving me more time with my baby. Thank you so much! Read Less

The entire staff is awesome!! Our lab Finn loves them too! They’re so friendly, kind and professional. I wouldn’t trust anyone else with our boy. They are always so helpful and Jack the VT goes over every detail and makes sure we have every question answered. Taylor and Liz are always happy and helpful and they are so good with Finn. Finn was very sick when we first got him and the DVM Marie and Damian have helped us get our boy happy and healthy. They truly are great and I appreciate the work they have done. Read Less

I just had my 13 year old Chihuahua's teeth cleaned on Friday and appreciated the thorough and thoughtful care of WestVets. He had a slightly elevated level in his blood work, so they rechecked it before even thinking of putting him under anesthesia. As soon as he was finished I was called to know he did well and when to pick him up. I also got a phone call on Monday to check on him. I truly feel that the staff at this clinic cares about each and every patient, as they make a fuss over my pets every time. Thanks so much! – Ringo & Carissa Hershey. Read Less

Extraordinary veterinary clinic. ALL of the staff are friendly, smart, empathetic and pretty much any other quality one would require to take care of the most special beings in your life. I can't recommend them enough. Read Less

The Westerville Veterinary clinic has been there for ALL of our dogs. The staff is like family, always loving and helpful to our pets, taking the extra time to make each patient feel important. We will always use their services. Read Less

We've been taking our dog Trick here for years. It's been through a few management changes, but we're still happy with the care. We also subscribe to their monthly platinum care plan; cheaper than pet health insurance, and more comprehensive. Worth checking out! Read Less

These people are Fantastic with My Dog Rambo...The Entire staff are absolutely Wonderful and fully engaged with me and my pet! Very Professional and Super attentive as well....completely genuine with their warm approach and extremely flexible when I forget about appointments or so forth.....like I said the whole staff is Awesome....Sarah, Taylor, Marie and everyone else that I met or saw here!! Read Less

Front office staff is so quick to get you off the phone. Called to ask what the latest time we could drop off for boarding was and was told 5:30pm. Got there at 3:30 ON OUR WAY to leave and turns out they were closed. Girl on the phone didn't bother to realize that they apparently close early on Wednesday when I called earlier. Great way to end a vacation before it starts. Such a disappointment. Read Less

Flat out- I love this place. I am so happy to have this as my home vet, it is a blessing. These people are very sharp and very passionate about pets and caring for them. Always knowledgeable and willing to help with anything, plus I can ask my dumb questions and not feel intimidated. I have never been treated with anything less than kindness, and from the moment you walk in- the receptionist is warm and welcoming and prompt. Fairly priced too; you will not go wrong here. Read Less

Today I took my cat in for our first appointment at West Vets and I was very impressed with our visit! All of the employees were very helpful and knowledgeable. We were seen in a timely manner and I was given great advice! I would definitely recommend West Vets! Read Less

Westerville Veterinary Clinic is a wonderful facility. The doctors and staff are very knowledgeable and caring. I have 3 Cavaliers and they are seen here. One of my guys has had pancreatitis and was hospitalized here. They took extremely good care of him and got him through it. I highly recommend this vet. Read Less

They put you at ease as soon as you walk in the door. Concerned about your pet, (and you) communicate choices effectively and make themselves available...not sure how you improve on that. Our fur friends have found their permanent fur doctors. Read Less

When we moved to Westerville last year we wanted to give them a try and we are very pleased that we did. We take both of our dogs and really enjoy the staff. We always go right back to a room and the wait time is minimal. They are so friendly and knowledgeable. Unfortunately we had to put one of our dogs down a couple months ago due to cancer that they were able to detect in its early stages and were able to give her the best quality of life that they could. But they took a very tough experience and made it as easy as possible for us. Read Less

I took my young cat in this morning because I found a lump on her stomach. The doctors were efficient: I was seen exactly at my appointment time and was in and out of the office in 30 minutes. The staff was friendly, professional, and knowledgeable. Fortunately everything was fine with my cat but I will definitely be back for checkups and any future problems! Read Less

Really great experience with the staff. My dog was attacked at the dog park so I brought him here. Very kind and professional. I will be a repeat customer and signing up for the wellness plan soon. from me! Read Less

Our first visit was great. We just got our first labradoodle puppy and wanted a vet close to home and is close and easy to get to. Puppy Jake did great on his visit. The staff was very caring and friendly. Each person answered our questions and never seemed rushed. Since I haven't had a puppy in years I had lots of questions, Thank you for the experience. See you in a few weeks. Read Less

you all are wonderfull! From the Doctors to the staff, I know my dogs are in good hands and are given the best treatment and care. The staff know us when we come in and are always friendly....I must give a shout out to Ericka as she is always there for my Rosa and Rosa thinks the world of her. your awesome :) Thank you so much for taking such good care of my girl today on such short notice she is feeling so much better. Thank you all so much! Read Less

I took my fur baby here and the staff were great and very friendly, answered all my questions and never pushed any unnecessary tests or procedures on me like I have experienced at other places. We have found our new vet office! Read Less

ABSOLUTELY AMAZING!!It has taken me a little bit to write this review. I don't even know where to start with how wonderful this place is and the people that work there!! We unfortunately had to put both of our dogs down within a 2 1/2 week time period due to cancer. Every single person in that office was so caring and so wonderful to both of our dogs and to us! You could tell that it affected them also. When we took our second one in, during the process,  Dr. Couling sat there on the floor with us throughout the whole process. She and the vet tech were both tearing eyed with us. And she, (Dr. Couling), gave us such encouraging words during the whole process. Every single person in that office was affected and you could tell. They were wonderful! I really just don't have the words to convey how much I adore everyone that works there!!   I encourage everyone that has a pet in this area that wants to have a vets office that truly cares about your pets..... go here!!! We still have our cat and I will continue to go this this office! If I could give 10 stars, I surely would!!!! Read Less

Took my dog there to be groomed!!!!!!!!!!Never again. I have done a better job myself and I don't know what I'm doing. Obviously the woman didn't either and another customer was complaining that the price was not as quoted. Expensive especially from an amateur Read Less

First of all... the young lady that answered the phone when we were inquiring about appointments was very cheery and helpful. Being new to the area she was patient with my questions. We were able to schedule right away.Their hours are great...open till 6 with some weekend times and 24 hour emergency service.The facility is large and modern. Clean and smelled great. Exam rooms were modern and equipment shiny and new. The staff is wonderful. It is apparent that these folks live for animals. Dr. Couling is a pro. Her techs and assistants are top notch. They offer flat rate monthy plans, in case you have a special needs pet. This is very affordable.They also offer coupons! Yes, COUPONS for basic services in monthly mailers. We have 3 fur kids and are lucky to call these folks our health care pals. Read Less

Remarkable ExperienceNew to Ohio, Regular Yelp user, Saw rating and another comment from New to area Yelp review.With Yelps help, family referral, Made appt with friendly person who answered phone (dang I hate this getting older thing & CRS Disease) I had her name, she deserves a shout out, shucks. Anyway, got in with appt. That fit my schedule.Oh, my family member gets a discount, next time for referral.Went, was seen immediately.Vet Tech LISA (Loved Lisa) was waiting.FILE IN HAND,READY TO ESCORT US TO EXAM ROOM AND  KNEW, MY BOXER, DAISY'S NAME!! . Never in my 51 years have I had this happen. Lisa stayed with us the entire time. Remarkable. The vet was cute, kind, thorough, running commentary as he examined Daisy, easy to understand, gave us options, put up with Daisy's drive by Lickings and Shameless Flirting.5 STARS PLEASE, If Your within an hour drive, I'd make that drive.Short backstory, EVERYONE I asked said dont use my vet, LOL! No joke. Everyone in Westerville I asked is scrambling to find new Vet.Same corporate takeover bought a friend's practice in VA, so I know deal with Corp. Vet care be it in store, in vet hospital. Always SOP $$$$$!!, No wiggle, no variation, no options.Highly Satisified. Read Less

These people were great. Had a last minute emergency with one of our cats. We're able to see her, her her taken care of super fast even though they were busy. And were well priced. Loved the staff and all so much I wanted to use them for dog sitting for Memorial Day weekend. Unfortunately, they don't have many kennels and weren't able to accommodate my 50 lb dog last minute. So that was a bit of a bummer. However, I love these people so far. My new vet! Read Less

My dog is a super jumping, high flying, beyond hyper hot mess.It was time for his yearly check-up, and to be honest, I was tired of messing around with his normal vet office not accepting credit/debit cards so I was on the hunt.  Of course, I came to yelp to look and this place seemed like a great place to start.I called to make an appointment.  The young lady that answered the phone was very professional & very friendly.  She got me in on the day I needed & at the perfect time.On the way back to my fur baby's room they attempted to get my dog's weight.  I say attempted because, true to his nature, he was all over the place and refused to hold still to get an accurate reading.  They were very patient with him and didn't make a fuss over his behavior (thank goodness!!).They then took us back to his room where he could hear other dogs barking, which made him even more excited and more hyper.  When the vet came in he jumped all over him (in a nice, playful manner).  My dog was so excited & nervous that they had to bring in another young man to help the vet hold him still so they could do the examination.  They finally got his temperature & vitals.  They took him to another room to trim his nails and test his poop for parasites.I was emailed within an hour with the poop test results.They even gave my dog some treats & my son a sucker. I would recommend. Read Less

I have moved multiple times over the past 10 years so I understand the importance of finding a Vet Clinic you can trust.  I've lived in Columbus now for about 3 years and I'm so happy using the services here and I trust this clinic.  The staff is super friendly and always excited to see my dogs.  I always feel my dogs are in good hands and appreciate the fact they take the time to explain any options I may have.  Dr Stoughton is very knowledgeable and passionate about his work.  I appreciate the factDr Stoughton's main concern is always the well being of my dogs and keeping them healthy!  If you're looking for a new clinic this is definitely the one!! Read Less

Watch out for them getting the bill up VERY quickly. Best to ask them what things are going to cost before they do anything, because they are very quick at doing things that cost a lot of money without consulting you first. Read Less

No reviews yet?  I'm surprised I'm the first.As the owner of an elderly, senile dog and 3 cats...and having moved a number of times in the past 5 years...I would say I've seen a number of vets.  I even tried a few around Columbus before settling on Westerville Vet Clinic.I've worked with both Dr. Stoughton (for our dog) and Dr. Couling (for our cats).  They are both very nice and willing to talk to you about anything.  Our cats haven't had much issues, but our dog certainly has...Dr. Stoughton is comfortable with going against the traditional book in recommending treatments for our dog (such as not getting any more vaccinations due to his age).  And he always explains WHY he is recommending a particular course of treatment.  He was also the first one (after many mis-diagnosis from other vets) to really recognize that our dog was going senile and his behavioral change was attributed to that and assigned us medication that has been the first thing to help.The staff is also super nice and they all seem very happy to see me.They do have doggie daycare and boarding where the care seems to be excellent, although there are more "posh" options around Columbus for a similar price.  Plus, the boarding staff is only available for a small selection of hours in the morning and evening.  I have boarded there and would feel very comfortable doing it again, but have lately switched my business; but I will definitely continue to utilize their vet services! Read Less