Very friendly and professional. They will take the time to talk you through everything you need. After spending 3 years at my previous Vet with no results, I finally feel like I’m at the right place and we’re gonna figure out how to help my baby. I know it will be a long road but I trust this place. Read Less

What a great place to take your animals. Dr. Smith is a great vet. She has updated the practice tremendously. It is always clean. The staff is friendly. The prices are competitive. So glad we take our dog here.Read Less

Great Vet..Transferred care of my 2 Dogs to Dr.Smith from another local vet. She answered all my questiones, And seemed to genuinely care about my Beagles health.. Been 2 months and the mobility of my Beagle is so much better. If I could give Dr.Smith&her staff 10 stars..I would not hesitate to do so. Thank you Dr.Smith&staff Read Less

Dr Smith and the entire staff are amazing. I can not say enough about them. The care and love they gave my dog Winslow can never be repaid. The love and support they gave me and my brother when we had to make the most heart breaking and difficult decision to put him to sleep will be something I won't ever forget. Thank you all so much for everything Love you guysRead Less

My family had gone to Dr. Moroff for a several years with many of our extended family (our fur babies) and we were all very satisfied with his care, UNTIL Melissa Smith took over his practice. She is Money Hungry and lacks professionalism. Several incidences have happened to confirm this. My puppy had allergies, visible allergies. Goopy eyes, horrible looking ears, and HIVES. Multiple hives from head to toe. Instead of recommending several things AND an allergy test, she recommended one flea medication at a time (she swore it was from fleas) (she does this because she knows you will have to come back again for another visit to really solve the issue, which means more $$$ for her) after several months of agony my puppy was in and trial after trial of her ideas and ($$$) (she stated in a later visit that she knew it was from allergies, this of course being after I demanded an allergy test) My puppies medication had been changed several times, and several vet visits charged for this which added up to the amount an allergy test would have been to begin with. (more $$$) I had to stop the nonsense and demand the allergy test. (he was allergic to beef and venison) (which meant a simple food change) (the test was sooooo worth it, my baby no longer had to suffer from those horrible hives) Also, my puppy was on flea medication that SHE stated no longer worked (told my husband the hives were from fleas, which a few flea eggs were found on him, and she stated this is why it was took off her shelves and she no longer sold this product) (but no contact was made by a free via email, free phone call, or by 3 cent post card to her patients that the medication they were on wasn't working, BUT we were however, charged another office visit to come back in and get on something that worked which again made her more $$$ AGAIN) Now this last visit is the kicker and shows incompetence that should be noted by ALL pet owners. We are not vets right? Right. Our baby was on flea, tick and heartworm medication that was previously given by Melissa Smith, DVM. So when my husband took our baby back to Melissa Smith to change his flea prevention, she never mentioned that now the flea medication he was on no longer on had heart worm medication in it and didn't offer him another alternative. (my husband assumed this new medication took care of all of that and rightfully so because he wasn't told otherwise and he thought she being the vet would make sure of this because that IS her job) Sooooooo here we are again back at "her new office" and PAYING once again for an office visit (more $$$ for her) to put our baby on medication he was already on prior and wasn't given again because she NEVER mentioned he wasn't covered anymore through this new flea preventative. There is a pattern here. ($$$) So please reconsider taking your loved ones to this facility. I would hate for your pet to endure the struggle mine has just to make her an extra buck. We have a pure bred shepherd and his care means the world to us, so in reality she would have made more money off of me if she gave the care he deserved instead of scamming petty dollars into her bank account with extra unnecessary office visits and medications she knew wouldn't fix the issue. Heart worm medication is a MUST. This can be a life or death situation here or a very hard life for your pet if infected. Your vet is responsible for making sure you are offered this at every visit if your baby isn't covered or was covered and no longer is. Make the smart choice for your loved one and please do not take them to Melissa Smith with 305 Animal Hospital. P.S. I wouldn't have given her even one star but had to in order for this to post. We were THAT dissatisfied. Read Less

I made a first time appointment with Dr. Smith, for a second opinion for my dog Skip. What a gentle, caring doctor, treating Skip like a long time friend. Unfortunately, a few days later Skip lost his battle with degenerative myelopathy. I want to thank and applaud Dr. Smith and highly recommend her services. Thank you so much Pat Malnar Read Less

I've known Dr.Smith for the last 4.5 years. Today we took our little Chihuahua mix in for vomiting up some strings off a blanket. After xrays we decided to do an exploratory surgery to check his stomach. Luckily Dr. Smith didn't find anything stuck!!! Her level of care and compassion was amazing, along with her staff members!!! Thankyou very much Dr. Smith!!!! Read Less

I had the privilege of working with Dr Smith for over a year. She is an amazing doctor who practices a very high standard of care. I would highly recommend her to everyone!! She loves the animals just as much as their owners do! :-) Read Less

The staff here is excellent. Brittany and Nicole are always pleasant and professional both on the phone and in person, while Doctor Moroff is knowledgeable and thorough when I bring my pets in. On top of that, the appointments are quick and easy and the prices are reasonable. Highly recommend! Read Less

The staff is so friendly and absolutely wonderful! I wouldn't trust my pup with anyone else. They are very knowledgeable and so good with him! He just had his teeth cleaned and they did a wonderful job! I highly recommend them!!! Read Less

Very disappointed. We were referred here by the Cleveland APL to get our first check-up for free. When I called to schedule the appointment I made sure to get confirmation that it would be free. At the end of the visit, I was charged and was told the only free part was the Dr. coming in to look at our dog. Would've been great to know that BEFORE I went there. I was unable to get any helpful information out of the Dr. when we were there, not even a guess as to what breeds might be in my dog (not like I'd hold him to it, but he wouldn't even hazard a guess!). I tried to get help with my dog's severe separation anxiety, and all he would say REPEATEDLY (as if I were an idiot) was that it was a behavioral issue. So, now I'm down money that I didn't have to spend at the time for a wasted visit.Read Less

Dr. Morroff & his staff are so professional, kind & caring to my dog & cat. When they're having problems, they see them right away, and have always given them the best treatment. I'm very pleased with the care they've received! Read Less

I've been taking my dogs and cats to Dr. Moroff for many years and have recommended him to countless friends, family members and coworkers. He is great with my pets and treats them like his own. The entire staff is very friendly and knowledgable. Most importantly, they can always get my pets in right promptly when they're sick! Read Less