My cat had an emergency and needed to be seen right away. They got her in immediately and took great care of her over the few days she had to stay there. The staff were super nice and helpful and did an awesome job. Read Less

I took my female dog here to get spayed. It cost almost $400. When I took my male dog here to get neutered I asked if it would be less than my female dog. They told me yes substantially because it’s not as invasive. I get there and take my dog in and they have a waiting room full of other dogs. My dog of course is acting crazy and not listening. A lady comes out and is trying to get him on the scale. I’m trying to help her and another lady is calling my name and hands me a clip board. My dog continues to try and go see the other animals. The woman that handed me the clipboard said that she just needed my authorization for them to take him. I intialled and signed. The other woman got fed up and said she would take him into the back to weigh him. I kept apologizing because normally he’s a prettt good pup. I told the woman with the clipboard that my fiancé would be picking him up and then asked if I could pay now. She said no you pay when you pick him up. I said out and left. My fiancé went and it was $700+. I was at work and immediately called them. They told me it was because of the extra stuff I had them do. I had no idea what she was talking about. Come to find out that the clipboard she handed me was for extra blood work and stuff and it was all extra money. I was furious bc no one said anything about it being extra and the woman that gave it to me told me she needed my authorization. I thought it was just so they could do what they needed to for his surgery. The woman i talked to said she would look into it. Then she called me back and said she spoke with the dr. And the doctor would be willing to take $100 off if I brought in his antibiotics and pain medication they gave me. I said that there’s no way that’s all they can do for me and she said she would talk to the doctor again. I called back three different times. Everytime I was told someone would get back to me. No one ever got back to me and I never got any money back. They are scammers. Read Less

I felt really rushed when I brought my dog in. There were other dogs and she wasn’t listening. I had papers shoved in my face and I just signed without paying attention. Then when I went to pick my dog up it cost a lot more than I expected. When I asked about it I was told it was because I authorized them to do extra stuff. I asked to see the paper work and NO WHERE on it does it say it costs extra. They refused to do anything about the price. Read Less