Banfield Pet Hospital
Broken Arrow, Oklahoma
Reviews
Tina Li
3 Apr 2023
REPORT
Dr. Swanson was punching my dog 4 or 5 times on the back, I was so mad I forgot to record and just walked in the back. If you have no heart to care for animals don’t be a veterinarian.
Darren Bothell
16 Jul 2018
REPORT
This place should not be allowed to practice veteraian practices cause the mis diagnosis on our dogs give medicine to them that they shouldn’t Dr Smith does not know what she is doing never ret...
This place should not be allowed to practice veteraian practices cause the mis diagnosis on our dogs give medicine to them that they shouldn’t Dr Smith does not know what she is doing never returns calls when dog was in desperate need went to clinic for help turned away could not see him today no care in their heart canceling my contact which is a joke never sign up for their contracts your better to go to a REAL VET all that place is a maintenance barn and pray on soft heart people BEWARE OF THEM
Emily Schulberger
18 May 2018
REPORT
The employees are amazing! So friendly and you can tell they love pets. My dog has never acted comfortable at any vet until now. He wags his tail the whole time I have him there. Dr. Smith takes t...
The employees are amazing! So friendly and you can tell they love pets. My dog has never acted comfortable at any vet until now. He wags his tail the whole time I have him there. Dr. Smith takes the time to address all my questions and concerns, as well as all of the other vets and techs I've dealt with. I thank all of them and their efforts!
Samantha Moreno
27 Apr 2018
REPORT
This is the best animal hospital ever. They have taken very very great care of my Boston Terriers. Plus they offer a wellness program that's like health insurance. It saves you an enormous amount of m...
This is the best animal hospital ever. They have taken very very great care of my Boston Terriers. Plus they offer a wellness program that's like health insurance. It saves you an enormous amount of money. Also the staff there is truly amazing and loves our dogs.
Margarita Rosado
21 Mar 2018
REPORT
Dr Smith is the best!! This place is awesome!!
Abby
28 Sep 2017
REPORT
Would give 0 stars if I could. My son's pup has passed away under their inadequate care.
Christine Oldham BS PMP CNSA
7 Apr 2017
REPORT
Friendly, helpful, professional.
Leslie W.
2 Feb 2017
REPORT
My puppy PJ has had nothing but great service. She had a reaction to her shot this week and they got her right in to take a look. They were very kind and thorough. We love the two vets we've seen. Dr....
My puppy PJ has had nothing but great service. She had a reaction to her shot this week and they got her right in to take a look. They were very kind and thorough. We love the two vets we've seen. Dr. Patterson is her regular vet since we come in the evenings and Dr. Smith was who we saw earlier today and they have both been fantastic. I can't recommend them enough.
Courtney E.
12 Jan 2017
REPORT
My dog was so freaked out when we'd take her to her last vet. She would see the building and refuse to go in (it was actually a different Banfield location). This Banfield is completely different - sh...
My dog was so freaked out when we'd take her to her last vet. She would see the building and refuse to go in (it was actually a different Banfield location). This Banfield is completely different - she loves going! The staff is always nice to her and help make her feel comfortable during her shots and exam. Once we found Dr. Smith we knew we were in good hands. This location switches vets pretty often so it can be hard to get the same vet unless requested - be sure to request a certain vet when scheduling your appointment if you want a particular person. One complaint is the amount of time we're kept waiting on some days. They take walk-ins and emergency cases during business hours, so those cases may push your appointment time back. If my appointment is going to be pushed back, it would be nice if they could call me and let me know I don't need to rush over after work, because I'll just be sitting there for 20-30 minutes. My dog had a bad reaction to one of her dental visits here. Her blood work came back good before the procedure, but she had a bad reaction to the anesthesia. On her next dental visit, we mentioned what had happened and they changed the anesthesia - thankfully she had a better reaction to that one. However, we assumed they would call to check on her the next day and they never did. The follow up calls have happened on other things but they're pretty inconsistent. We made sure on every procedure from then on we'd mention the gentler anesthesia like 5 times from the time we scheduled anything to when we dropped her off. That has helped a lot.
Adam M.
27 Nov 2016
REPORT
Don't plan on a walk in. I had our cat there with significant symptoms and they wouldn't take him. They didn't seem to care at all.
Angela Adams
10 Oct 2016
REPORT
Danny Bacon
26 Jan 2016
REPORT
Christy F.
12 Nov 2012
REPORT
Lauren D.
21 May 2012
REPORT
Best vet I have ever taken a pet to! They are very nice and attentive here. Dr. Nickels make a point to call in and check on Paco Osito (my long-haired white 4 lb. chihuahua). We have the care plan th...
Best vet I have ever taken a pet to! They are very nice and attentive here. Dr. Nickels make a point to call in and check on Paco Osito (my long-haired white 4 lb. chihuahua). We have the care plan that they offer and we get unlimited visits and other benefits for only $30 a month. I would highly recommend this place or any Banfield Pet Hospital!
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Book an Appointment
Online booking unavailable
Please call
(918) 355-0417
1410 East Hillside Drive
Broken Arrow Oklahoma 74012
Business Hours
Monday
Mon
07:00AM-19:00PM
Tuesday
Tue
07:00AM-19:00PM
Wednesday
Wed
07:00AM-19:00PM
Thursday
Thu
07:00AM-19:00PM
Friday
Fri
07:00AM-19:00PM
Saturday
Sat
07:00AM-19:00PM
Sunday
Sun
09:00AM-17:00PM
Popular Hours
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Closed on {{popularHourDay.text}}
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CLAIM IT HEREIncorrect information? Let us know
Banfield Pet Hospital
Broken Arrow, Oklahoma
1410 East Hillside Drive
Broken Arrow Oklahoma 74012
Business Hours
Monday
07:00AM-19:00PM
Tuesday
07:00AM-19:00PM
Wednesday
07:00AM-19:00PM
Thursday
07:00AM-19:00PM
Friday
07:00AM-19:00PM
Saturday
07:00AM-19:00PM
Sunday
09:00AM-17:00PM
Popular Hours
No data for Tuesday
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Reviews
Tina Li
3 Apr 2023
Dr. Swanson was punching my dog 4 or 5 times on the back, I was so mad I forgot to record and just walked in the back. If you have no heart to care for animals don’t be a veterinarian.
Darren Bothell
16 Jul 2018
This place should not be allowed to practice veteraian practices cause the mis diagnosis on our dogs give medicine to them that they shouldn’t Dr Smith does not know what she is doing never ret...
This place should not be allowed to practice veteraian practices cause the mis diagnosis on our dogs give medicine to them that they shouldn’t Dr Smith does not know what she is doing never returns calls when dog was in desperate need went to clinic for help turned away could not see him today no care in their heart canceling my contact which is a joke never sign up for their contracts your better to go to a REAL VET all that place is a maintenance barn and pray on soft heart people BEWARE OF THEM
Emily Schulberger
18 May 2018
The employees are amazing! So friendly and you can tell they love pets. My dog has never acted comfortable at any vet until now. He wags his tail the whole time I have him there. Dr. Smith takes t...
The employees are amazing! So friendly and you can tell they love pets. My dog has never acted comfortable at any vet until now. He wags his tail the whole time I have him there. Dr. Smith takes the time to address all my questions and concerns, as well as all of the other vets and techs I've dealt with. I thank all of them and their efforts!
Samantha Moreno
27 Apr 2018
This is the best animal hospital ever. They have taken very very great care of my Boston Terriers. Plus they offer a wellness program that's like health insurance. It saves you an enormous amount of m...
This is the best animal hospital ever. They have taken very very great care of my Boston Terriers. Plus they offer a wellness program that's like health insurance. It saves you an enormous amount of money. Also the staff there is truly amazing and loves our dogs.
Margarita Rosado
21 Mar 2018
Dr Smith is the best!! This place is awesome!!
Abby
28 Sep 2017
Would give 0 stars if I could. My son's pup has passed away under their inadequate care.
Christine Oldham BS PMP CNSA
7 Apr 2017
Friendly, helpful, professional.
Leslie W.
2 Feb 2017
My puppy PJ has had nothing but great service. She had a reaction to her shot this week and they got her right in to take a look. They were very kind and thorough. We love the two vets we've seen. Dr....
My puppy PJ has had nothing but great service. She had a reaction to her shot this week and they got her right in to take a look. They were very kind and thorough. We love the two vets we've seen. Dr. Patterson is her regular vet since we come in the evenings and Dr. Smith was who we saw earlier today and they have both been fantastic. I can't recommend them enough.
Courtney E.
12 Jan 2017
My dog was so freaked out when we'd take her to her last vet. She would see the building and refuse to go in (it was actually a different Banfield location). This Banfield is completely different - sh...
My dog was so freaked out when we'd take her to her last vet. She would see the building and refuse to go in (it was actually a different Banfield location). This Banfield is completely different - she loves going! The staff is always nice to her and help make her feel comfortable during her shots and exam. Once we found Dr. Smith we knew we were in good hands. This location switches vets pretty often so it can be hard to get the same vet unless requested - be sure to request a certain vet when scheduling your appointment if you want a particular person. One complaint is the amount of time we're kept waiting on some days. They take walk-ins and emergency cases during business hours, so those cases may push your appointment time back. If my appointment is going to be pushed back, it would be nice if they could call me and let me know I don't need to rush over after work, because I'll just be sitting there for 20-30 minutes. My dog had a bad reaction to one of her dental visits here. Her blood work came back good before the procedure, but she had a bad reaction to the anesthesia. On her next dental visit, we mentioned what had happened and they changed the anesthesia - thankfully she had a better reaction to that one. However, we assumed they would call to check on her the next day and they never did. The follow up calls have happened on other things but they're pretty inconsistent. We made sure on every procedure from then on we'd mention the gentler anesthesia like 5 times from the time we scheduled anything to when we dropped her off. That has helped a lot.
Adam M.
27 Nov 2016
Don't plan on a walk in. I had our cat there with significant symptoms and they wouldn't take him. They didn't seem to care at all.
Angela Adams
10 Oct 2016
Danny Bacon
26 Jan 2016
Christy F.
12 Nov 2012
Lauren D.
21 May 2012
Best vet I have ever taken a pet to! They are very nice and attentive here. Dr. Nickels make a point to call in and check on Paco Osito (my long-haired white 4 lb. chihuahua). We have the care plan th...
Best vet I have ever taken a pet to! They are very nice and attentive here. Dr. Nickels make a point to call in and check on Paco Osito (my long-haired white 4 lb. chihuahua). We have the care plan that they offer and we get unlimited visits and other benefits for only $30 a month. I would highly recommend this place or any Banfield Pet Hospital!
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