Westwood Veterinary Hospital

Dr. Biles is a great doctor. He is very patient and listens to everything we say before giving his suggestions and consultation. The staff here are also very friendly. Our shih-tzu had a very bad experience at Rose Rock Vet in Norman when he was a puppy.. After that, we jumped ship to Westwood and I can say that Westwood is the best Veterinary Hospital in Norman. The kind of care they provide here to dogs is unmatched. Read Less

The staff at Westwood are professional, helpful, and friendly. I have been satisfied with the services they have provided for Pepper. Most importantly, thank you SO MUCH Dr. Biles for supporting Norman teachers!!! Read Less

My first “on my own” vet experience with my new puppy. I didn’t know prices, treatments etc. I called and got my puppy in the same day and upon settling my debt I was charged less for paying cash. I’m really impressed with the staff all around. This is an excellent establishment! I have no affiliation whatsoever, this is my experience. Read Less

I have gone here for years and my dogs and cats are treated like family. We love Dr. Biles and the very awesome staff and I can't recommend them highly enough. Not to mention, they give back to shelter animals and do their part in promoting adoption of rescue pets! Read Less

I have a baby named Davina Hope. She was given a 20% chance to survive when we found out she had Parvo. She had been hospitalized at another location and she wasn't looking good. We got her to Dr. Biles and within 24 hours she did a complete turn around. She was weighing in at 3.2oz when we got her and now she is weighing in at 23.8 pounds and doing Amazing. He and his staff is very friendly and make you feel very welcome and very affordable also. My babies will not go anywhere else but here! Read Less

The place came recommended as a last minute option. Had to leave him there for a few days. He now has Kennel Cough. Unfortunately I have to leave town again and now will have to find an alternative that is not ideal at all. Very disappointed. The second star is only for the friendly staff. I feel like this should not have happened.Read Less

Pros: The woman at the front desk was great, we were able to get in the same day, and there is a great teacher discount. Cons: We wanted our dogs' nails trimmed. They called it a "pedicure," but the pups' nails were unevenly lobbed off and down to the quick on some nails. They weren't filed at all and are much sharper than they were before. We also felt like the appointment was a bit rushed and we weren't consulted about treatment options, nor were possible causes for the symptoms discussed even though we asked.Read Less

Went to Westwood for the 1st time today to get my girl looked at. I have been looking for a new vet for awhile, think I found it! The staff were very accommodating and sweet with my girl!! Great experience! Read Less

This clinic was a blessing to me! I got both of my fur babies well checked and they had a heartworm and tick/flea medicine for half the price I was paying. I'm so grateful for their generous gift of a free office and well exam visit for Oklahoma teachers. My fur babies are good to go and ready to go home. Read Less

Brought my two fur babies in and they had excellent care from Dr. Biles and his staff. One I had had for over and year and the second one was a stray. We had taken him in off the streets and the poor baby was malnourished to where you saw his ribs and had over 40 ticks and several fleas on him. With Dr. Biles help our boy was taken well care of and is growing like a weed! Read Less

When my dog was very ill and I switched vets they refuse to provide any of my dogs medical records absolutely nothing. All bills were paid there was no reason for it. Highly recommend taking your pet somewhere else Read Less

My kitty has had blockage due to crystals in the past. We noticed he hadn't urinated on friday of last week and took him to see Dr. Biles. He checked him, gave him some meds and special food; by Sunday morning he was able to urinate and this morning, Monday he is running around with his brothers. We've been to other vets and paid in total over 2k to treat Henry in the past. Dr. Biles didn't even charge us 10% of that with the visit, meds and special diet food combined. He's now our regular vet because of the care and attitude he expressed for our tiny fur man. Read Less

Our sweet, geriatric dog had not been feeling well and ended up in emergency care at a 24-hr facility. After a night of antibiotics and fluids, she was feeling much better. I took her in for a check-up to Dr. Biles because she still wasn't 100% after nearly a full round of oral antibiotics at home. His kind demeanor, review of her emergency room records, and years of experience paid off. With a simple solution, our sweet, fuzzy-one was fully back into the swing of life. I don't recall the last time she had this kind of energy. She obviously feels very, very good!!! BTW - I appreciate how quickly the kind and professional staff worked us in. It was just a few hours before we got to see him. Thank you, Dr. Biles! Read Less

We have taken our pets here since we adopted Tilly 5 years ago. Staff is awesome, fees are reasonable. We love Dr. Biles! He's very caring and listens to everything you need to tell him. We also board our three dogs there. I know they are taken care of and don't have to worry! Read Less

Dr. Biles and his staff are extraordinary in their care of my dog. Poor guy had to have emergency surgery while I was out of state and the staff kept me up to date on everything and saved his life from a nasty infection. One of my favorite things about this practice is its after hours care. They are available evenings and weekends which is very convenient. The only negative I have had was ONCE in 7 years of going there, I had made an appointment over the phone for a checkup and the staff member didn't record it in the book and I had to reschedule for another day after driving there. Read Less

Very loving and friendly staff. Never have a any problems. Prices are fair too. Our dogs also are boarded here when we take trips and they always run back with them which makes me feel good when I'm leaving them there for long weekends. Read Less

Awful experience! They are by far have the least compassion of any veterinary hospitals I've taken my animals too! They had me worked up so much and just didn't seem to care how much my animal meant to me and our family! Read Less

I am so thankful to the all of the staff at Westwood. We had to make the hardest decision for our sweet Ginger last week. While we were in the office, Dr. Plunk and his staff were nothing short of understanding and amazing. Yesterday evening I checked my mail and I had a card from the office, hand signed by all of the staff. It really meant the world to me and my family. To know that they took the time when we were in the office, and then the extra steps they have taken after all was said and done. We will continue to use Dr. Plunk and Westwood for all our animal needs. Again, Thank you guys so very much. Read Less

They said my cat had a neurological disorder when it was just her first time being in heat. I spent $150 on tests and they have yet to call me back on anything. I took her to another vet and they didn't even charge me and immediately knew what it was just by describing what she was doing and everything. Worst Vet Ever. Read Less

They said my cat had a neurological disorder when it was just her first time being in heat. I spent $150 on tests and they have yet to call me back on anything. I took her to another vet and they didn't even charge me and immediately knew what it was just by describing what she was doing and everything. Worst Vet Ever. Read Less

This is the best veterinary hospital in Norman. All of the doctors are sympathetic and highly sensitive to the needs of animals and their human companions. In particular, Dr. Biles is an incredibly compassionate, caring, and knowledgeable veterinarian. He gave excellent care to our Daisy, but also to her owners, especially at the end of her life. I recommend this vet highly. Read Less

We've been taking our animals to Westwood for 15+ years. Been slow to wake up to the fact that this is a money making vet and that their treatment recommendations are not conservative or entirely in the best interest of the pets or their families. After this vet recommended the euthanization or leg amputation of a rescue cat, I took the cat to another vet and the cat's quality of life was completely restored with a couple of bottles of oral antibiotics. Just had our second bad experience with this vet after giving them another try. The only option the doctor gave was thousands of dollars worth of hospitalization and antibiotics, and he was not able to make an exact diagnosis. At *my* suggestion, we went with simple antibiotics and took our cat to another vet. The doctor at Sooner Vet was able to diagnose the problem as well as finding a large and obvious tumor the doctor at Westwood somehow missed. Instead of thousands of dollars of hospitalization for rehydration, the doctor at Sooner Vet got our cat completely turned around in a week. Exorbitant costs + limited options + unfriendly staff = No more Westwood Vet for us again, ever. Read Less

Their standard of care for cats is negligent and dangerous. I spent $1,200 here and my cat nearly died under Dr. Biles' care. Don't waste your money at this place, seriously, your pet's life depends on you caring enough to get them the care they deserve. My friend, who was in a tight financial spot and essentially homeless, asked me to take care of her cat. When I got him he had a severe flea infestation, which I successfully treated myself. However, he was very anemic because of the fleas, had lost a significant amount of weight, and was very lethargic. Worried for him, I took him to Westwood Veterinary Hospital. The first visit they did blood-work and told me that yes, he was anemic and to give him iron supplements and a special food. I brought up the fact that he had very little appetite and I was told that cats just LOVE the kind of food they were giving me so it shouldn't be a problem. I went back to Westwood Veterinary Hospital a week later because my cat was still lethargic, still losing weight, and barely eating at all. They hospitalize him for three days. During the first two of those days the other veterinary at the practice, Dr. Plunk, was updating me on Louie telling me that he was very fearful for his health, that he thought he had developed fatty liver disease and that it was very serious. (Dr. Plunk seemed to actually care, was informative, and helpful) On the third day Dr. Biles calls me and tells me that my cat is looking better and eating and to pick him up right before they close. I pick him up expecting that after being on an IV for three days and under constant care there's going to be some improvement. When I get there to pick him up (at the time I was told to) the Dr. is already gone and the vet tech, who seems to know nothing about my cat's case, is explaining to me that I have to syringe feed him. SYRINGE FEED. This is hours after being told "He is eating." I am sent home with an anti-nausea medication, an anti-bacterial medication (for a flea born disease they couldn't be sure he had), cat food, and a syringe to put in his mouth to feed him. Cost for all of that: $918 I get home and my cat could not even walk. He would not eat at all, not even licking the food. I got him back in worse shape then when I had brought him in. I spent almost a week syringe feeding him multiple times a day, which is literally the most stressful thing I've ever done. He still wasn't getting better or eating on his own. Money spent at Westwood Veterinary Hospital $1,212 Improvement: Absolutely none I then took him to the Norman Cat Clinic where they actually spent more than five minutes examining him. They told me that he had a fatty liver and was essentially going into liver failure and his other organs were going to start shutting down. They gave me an appetite stimulant, a steroid, two medications to help his liver,and a shot of B12. It was $400. Within two days my cat was eating on his own (with supplemental syringe feedings). Within a week he was eating entirely on his own. And now, two months later he's perfectly fine and healthy. Don't waste your money at this place, seriously, your pet's life depends on you caring enough to get them the care they deserve. Read Less

Rude. Rude. Rude. I called the clinic to get a little direction or suggestions about an issue with a feral cat that has become family.....I got nothing but rudeness. I know they can't make a diagnosis over the phone, but all I asked for was a suggestion as to what to look for...the lady would not even do that. I asked, "Can you tell me what issues might normally cause the cat to pull out her hair?" Her response, "No."......"You can't tell me ANYTHING to check for?!?!?"......."No." I told her she was CLEARLY not the vet for us and that we would look elsewhere.....she could not have cared less. No way would I take my pets here. *Only reason this place even got one star from me is because it is the minimum required to leave a review.* Read Less

The staff is nice. That's about the only good thing I can say for them. We had dewclaws removed by them and on some of the puppies they didn't get all the dewclaw. A few weeks later we had a puppy break her leg and Dr. Biles took x rays and didn't even x Ray her whole leg. I had to get a second opinion and was furious when I found out that it was fractured in two places and could no longer be fixed the easy way. When I told him he never apologized and at first denied the whole thing. He refunded part of our bill but didn't feel he needed to refund the whole thing. I could not believe the way he acted. Read Less