35 Reviews

Westwood Veterinary Hospital

Norman, Oklahoma
General Info
Westwood Veterinary Hospital has been a prominent fixture in the Norman Community since 1968. Dr. Biles’ father, Dr. Don Biles opened the practice in 1968. Westwood works with several local rescue organizations. Westwood is a member of the Norman Chamber of Commerce. Westwood strives on providing your best friend with the loving care that your best friend deserves.
Reviews
Julia Schoonover
18 Jul 2018
REPORT
I recently moved to Norman, and I needed to get my Puppy spayed. I called 11 different clinics and I did my research about costs and veterinary experience. I chose Westwood. They have different packag... Read More
I recently moved to Norman, and I needed to get my Puppy spayed. I called 11 different clinics and I did my research about costs and veterinary experience. I chose Westwood. They have different packages to meet the needs of the patient and owner. I highly recommend this clinic. I have been to 3 different appointments and I have not waited more than 10 mins to get into the appointment. I usually show up 10-15 minutes early, and the appointment is brief. The staff is professional, and they genuinely care for your animal. All questions were adequately addressed. I didnt expect to talk to the veterinarian, but he did a job well done on the surgery and sewing my puppy up. The techs are competent and caring. I was given updates on the surgery, and since everything went well, my puppy is her happy and healthy self. From animal intake appt to surgery was 3 days and then 14 days later, had the stitches removed. I will definitely be returning to do business with this clinic. Thank you!! Read Less
Jolene Graves
14 Jul 2018
REPORT
Good service. The staff really cares about my pets and very affordable. He also has a teacher discount.
Ben Lehrman
4 May 2018
REPORT
Overall a good vet when you consider you're primary reason for being there - your pet's welfare. The staff are very nice and you can tell they are passionate about helping animals. They took good care... Read More
Overall a good vet when you consider you're primary reason for being there - your pet's welfare. The staff are very nice and you can tell they are passionate about helping animals. They took good care of my dog and the prices were very reasonable. My only complaint is their organization/communication skills. They had run out of two of the four vaccines my dog needed for his checkup, and the receptionist forgot to call me and let me know before hand (which apparently she had been doing for everyone else). They next day they told me on the phone they had gotten more of what they ran out of and that I could come in anytime the day following if I call ahead. Well then today I do just that and they tell me there's only a very specific window when someone qualified to give the vaccine will be there, which threw a wrench into my plans for the day since I had been planning to go at a specific (but different) time. In general, there were a lot of times I felt like I had to ask questions I shouldn't have had to, related to both my dog's health and the logistics of the office visit as a whole. I like things explained very clearly to me upfront without any ambiguities - it helps me to feel the most at ease about my pet's health. However, like I said, they did everything else very well - Dr. Biles and his staff took very good care of my dog and I would still recommend if you're willing to deal with a little bit of disorganization. Read Less
Rens K
21 Apr 2018
REPORT
Dr. Biles is a great doctor. He is very patient and listens to everything we say before giving his suggestions and consultation. The staff here are also very friendly. Our shih-tzu had a very bad expe... Read More
Dr. Biles is a great doctor. He is very patient and listens to everything we say before giving his suggestions and consultation. The staff here are also very friendly. Our shih-tzu had a very bad experience at Rose Rock Vet in Norman when he was a puppy.. After that, we jumped ship to Westwood and I can say that Westwood is the best Veterinary Hospital in Norman. The kind of care they provide here to dogs is unmatched. Read Less
Jamie A
20 Apr 2018
REPORT
The staff at Westwood are professional, helpful, and friendly. I have been satisfied with the services they have provided for Pepper. Most importantly, thank you SO MUCH Dr. Biles for supporting Norma... Read More
The staff at Westwood are professional, helpful, and friendly. I have been satisfied with the services they have provided for Pepper. Most importantly, thank you SO MUCH Dr. Biles for supporting Norman teachers!!! Read Less
Madelynne Lockhart
1 Jan 2018
REPORT
Best vet and boarding experience we have ever had. Our dog loved it and the people were so kind!
john bradshaw
29 Dec 2017
REPORT
My first “on my own” vet experience with my new puppy. I didn’t know prices, treatments etc. I called and got my puppy in the same day and upon settling my debt I was charged less for paying cash. I’m... Read More
My first “on my own” vet experience with my new puppy. I didn’t know prices, treatments etc. I called and got my puppy in the same day and upon settling my debt I was charged less for paying cash. I’m really impressed with the staff all around. This is an excellent establishment! I have no affiliation whatsoever, this is my experience. Read Less
Joanna Wall
1 Dec 2017
REPORT
I have gone here for years and my dogs and cats are treated like family. We love Dr. Biles and the very awesome staff and I can't recommend them highly enough. Not to mention, they give back to shelte... Read More
I have gone here for years and my dogs and cats are treated like family. We love Dr. Biles and the very awesome staff and I can't recommend them highly enough. Not to mention, they give back to shelter animals and do their part in promoting adoption of rescue pets! Read Less
krystal sanders
30 Nov 2017
REPORT
I have a baby named Davina Hope. She was given a 20% chance to survive when we found out she had Parvo. She had been hospitalized at another location and she wasn't looking good. We got her to Dr. Bi... Read More
I have a baby named Davina Hope. She was given a 20% chance to survive when we found out she had Parvo. She had been hospitalized at another location and she wasn't looking good. We got her to Dr. Biles and within 24 hours she did a complete turn around. She was weighing in at 3.2oz when we got her and now she is weighing in at 23.8 pounds and doing Amazing. He and his staff is very friendly and make you feel very welcome and very affordable also. My babies will not go anywhere else but here! Read Less
Sarah B
31 Oct 2017
REPORT
Can't say enough nice things about them! I know my little one is getting top notch care. And Oklahoma teachers get free office visits for life! Would recommend to anyone looking for a new vet :)
Randall Schultz
21 May 2017
REPORT
The place came recommended as a last minute option. Had to leave him there for a few days. He now has Kennel Cough. Unfortunately I have to leave town again and now will have to find an alternative th... Read More
The place came recommended as a last minute option. Had to leave him there for a few days. He now has Kennel Cough. Unfortunately I have to leave town again and now will have to find an alternative that is not ideal at all. Very disappointed. The second star is only for the friendly staff. I feel like this should not have happened.Read Less
Kayla Miller
4 Mar 2017
REPORT
Pros: The woman at the front desk was great, we were able to get in the same day, and there is a great teacher discount. Cons: We wanted our dogs' nails trimmed. They called it a "pedicure," but t... Read More
Pros: The woman at the front desk was great, we were able to get in the same day, and there is a great teacher discount. Cons: We wanted our dogs' nails trimmed. They called it a "pedicure," but the pups' nails were unevenly lobbed off and down to the quick on some nails. They weren't filed at all and are much sharper than they were before. We also felt like the appointment was a bit rushed and we weren't consulted about treatment options, nor were possible causes for the symptoms discussed even though we asked.Read Less
Rebecca Bean
25 Feb 2017
REPORT
I could go on and on about the compassion and excellent care of Dr Biles and his team. Suffice to say, Norman is a better place because of Westwood.
Kelly Thompson
20 Feb 2017
REPORT
Dr Biles is a knowledgeable vet & his staff are friendly. They always show compassion & work hard to cure pets.
Amy Howell
9 Feb 2017
REPORT
Went to Westwood for the 1st time today to get my girl looked at. I have been looking for a new vet for awhile, think I found it! The staff were very accommodating and sweet with my girl!! Great exper... Read More
Went to Westwood for the 1st time today to get my girl looked at. I have been looking for a new vet for awhile, think I found it! The staff were very accommodating and sweet with my girl!! Great experience! Read Less
Charlotte Fieker
31 Jan 2017
REPORT
This clinic was a blessing to me! I got both of my fur babies well checked and they had a heartworm and tick/flea medicine for half the price I was paying. I'm so grateful for their generous gift of a... Read More
This clinic was a blessing to me! I got both of my fur babies well checked and they had a heartworm and tick/flea medicine for half the price I was paying. I'm so grateful for their generous gift of a free office and well exam visit for Oklahoma teachers. My fur babies are good to go and ready to go home. Read Less
Kerrie Frick Gregory
28 Jan 2017
REPORT
I requested an appointment online on Thursday evening and my dog was seen on Friday morning! The staff were all very friendly and even took the time to thank me for being a public school teacher
Anna Milnes
14 Jan 2017
REPORT
Brought my two fur babies in and they had excellent care from Dr. Biles and his staff. One I had had for over and year and the second one was a stray. We had taken him in off the streets and the poor ... Read More
Brought my two fur babies in and they had excellent care from Dr. Biles and his staff. One I had had for over and year and the second one was a stray. We had taken him in off the streets and the poor baby was malnourished to where you saw his ribs and had over 40 ticks and several fleas on him. With Dr. Biles help our boy was taken well care of and is growing like a weed! Read Less
Nicki Pearce
13 Jan 2017
REPORT
Wonderful care! Everyone in the office is so loving to our little fur baby & they always go the extra mile. We've trusted Dr. Biles for years and won't go anywhere else. Exceptional, detailed care.
Mark Williams
11 Jan 2017
REPORT
When my dog was very ill and I switched vets they refuse to provide any of my dogs medical records absolutely nothing. All bills were paid there was no reason for it. Highly recommend taking your pet ... Read More
When my dog was very ill and I switched vets they refuse to provide any of my dogs medical records absolutely nothing. All bills were paid there was no reason for it. Highly recommend taking your pet somewhere else Read Less
Andrea Miles
7 Jan 2017
REPORT
So kind and helpful! Love Dr. Biles and the staff. They really care about animals.
Amanda Medina-Baxter
5 Dec 2016
REPORT
My kitty has had blockage due to crystals in the past. We noticed he hadn't urinated on friday of last week and took him to see Dr. Biles. He checked him, gave him some meds and special food; by Sunda... Read More
My kitty has had blockage due to crystals in the past. We noticed he hadn't urinated on friday of last week and took him to see Dr. Biles. He checked him, gave him some meds and special food; by Sunday morning he was able to urinate and this morning, Monday he is running around with his brothers. We've been to other vets and paid in total over 2k to treat Henry in the past. Dr. Biles didn't even charge us 10% of that with the visit, meds and special diet food combined. He's now our regular vet because of the care and attitude he expressed for our tiny fur man. Read Less
Amy D
11 Nov 2016
REPORT
Our sweet, geriatric dog had not been feeling well and ended up in emergency care at a 24-hr facility. After a night of antibiotics and fluids, she was feeling much better. I took her in for a check... Read More
Our sweet, geriatric dog had not been feeling well and ended up in emergency care at a 24-hr facility. After a night of antibiotics and fluids, she was feeling much better. I took her in for a check-up to Dr. Biles because she still wasn't 100% after nearly a full round of oral antibiotics at home. His kind demeanor, review of her emergency room records, and years of experience paid off. With a simple solution, our sweet, fuzzy-one was fully back into the swing of life. I don't recall the last time she had this kind of energy. She obviously feels very, very good!!! BTW - I appreciate how quickly the kind and professional staff worked us in. It was just a few hours before we got to see him. Thank you, Dr. Biles! Read Less
Julie Adams
20 Oct 2016
REPORT
We have taken our pets here since we adopted Tilly 5 years ago. Staff is awesome, fees are reasonable. We love Dr. Biles! He's very caring and listens to everything you need to tell him. We also board... Read More
We have taken our pets here since we adopted Tilly 5 years ago. Staff is awesome, fees are reasonable. We love Dr. Biles! He's very caring and listens to everything you need to tell him. We also board our three dogs there. I know they are taken care of and don't have to worry! Read Less
Amanda B
20 Oct 2016
REPORT
Dr. Biles and his staff are extraordinary in their care of my dog. Poor guy had to have emergency surgery while I was out of state and the staff kept me up to date on everything and saved his life fro... Read More
Dr. Biles and his staff are extraordinary in their care of my dog. Poor guy had to have emergency surgery while I was out of state and the staff kept me up to date on everything and saved his life from a nasty infection. One of my favorite things about this practice is its after hours care. They are available evenings and weekends which is very convenient. The only negative I have had was ONCE in 7 years of going there, I had made an appointment over the phone for a checkup and the staff member didn't record it in the book and I had to reschedule for another day after driving there. Read Less
Owen Gwin
19 Oct 2016
REPORT
Very loving and friendly staff. Never have a any problems. Prices are fair too. Our dogs also are boarded here when we take trips and they always run back with them which makes me feel good when I'... Read More
Very loving and friendly staff. Never have a any problems. Prices are fair too. Our dogs also are boarded here when we take trips and they always run back with them which makes me feel good when I'm leaving them there for long weekends. Read Less
Shaina G.
4 Aug 2016
REPORT
Awful experience! They are by far have the least compassion of any veterinary hospitals I've taken my animals too! They had me worked up so much and just didn't seem to care how much my animal meant t... Read More
Awful experience! They are by far have the least compassion of any veterinary hospitals I've taken my animals too! They had me worked up so much and just didn't seem to care how much my animal meant to me and our family! Read Less
Andrea Cerda Wilson
28 Jun 2016
REPORT
I am so thankful to the all of the staff at Westwood. We had to make the hardest decision for our sweet Ginger last week. While we were in the office, Dr. Plunk and his staff were nothing short of und... Read More
I am so thankful to the all of the staff at Westwood. We had to make the hardest decision for our sweet Ginger last week. While we were in the office, Dr. Plunk and his staff were nothing short of understanding and amazing. Yesterday evening I checked my mail and I had a card from the office, hand signed by all of the staff. It really meant the world to me and my family. To know that they took the time when we were in the office, and then the extra steps they have taken after all was said and done. We will continue to use Dr. Plunk and Westwood for all our animal needs. Again, Thank you guys so very much. Read Less
Jennifer Ingraham
23 Apr 2016
REPORT
They said my cat had a neurological disorder when it was just her first time being in heat. I spent $150 on tests and they have yet to call me back on anything. I took her to another vet and they di... Read More
They said my cat had a neurological disorder when it was just her first time being in heat. I spent $150 on tests and they have yet to call me back on anything. I took her to another vet and they didn't even charge me and immediately knew what it was just by describing what she was doing and everything. Worst Vet Ever. Read Less
Jennifer I.
22 Apr 2016
REPORT
They said my cat had a neurological disorder when it was just her first time being in heat. I spent $150 on tests and they have yet to call me back on anything. I took her to another vet and they didn... Read More
They said my cat had a neurological disorder when it was just her first time being in heat. I spent $150 on tests and they have yet to call me back on anything. I took her to another vet and they didn't even charge me and immediately knew what it was just by describing what she was doing and everything. Worst Vet Ever. Read Less
Samuel Huskey
12 Apr 2016
REPORT
This is the best veterinary hospital in Norman. All of the doctors are sympathetic and highly sensitive to the needs of animals and their human companions. In particular, Dr. Biles is an incredibly co... Read More
This is the best veterinary hospital in Norman. All of the doctors are sympathetic and highly sensitive to the needs of animals and their human companions. In particular, Dr. Biles is an incredibly compassionate, caring, and knowledgeable veterinarian. He gave excellent care to our Daisy, but also to her owners, especially at the end of her life. I recommend this vet highly. Read Less
Fred Bidwell
16 Mar 2016
REPORT
We've been taking our animals to Westwood for 15+ years. Been slow to wake up to the fact that this is a money making vet and that their treatment recommendations are not conservative or entirely in ... Read More
We've been taking our animals to Westwood for 15+ years. Been slow to wake up to the fact that this is a money making vet and that their treatment recommendations are not conservative or entirely in the best interest of the pets or their families. After this vet recommended the euthanization or leg amputation of a rescue cat, I took the cat to another vet and the cat's quality of life was completely restored with a couple of bottles of oral antibiotics. Just had our second bad experience with this vet after giving them another try. The only option the doctor gave was thousands of dollars worth of hospitalization and antibiotics, and he was not able to make an exact diagnosis. At *my* suggestion, we went with simple antibiotics and took our cat to another vet. The doctor at Sooner Vet was able to diagnose the problem as well as finding a large and obvious tumor the doctor at Westwood somehow missed. Instead of thousands of dollars of hospitalization for rehydration, the doctor at Sooner Vet got our cat completely turned around in a week. Exorbitant costs + limited options + unfriendly staff = No more Westwood Vet for us again, ever. Read Less
Dominee Wyrick
19 Jan 2016
REPORT
Their standard of care for cats is negligent and dangerous. I spent $1,200 here and my cat nearly died under Dr. Biles' care. Don't waste your money at this place, seriously, your pet's life depends o... Read More
Their standard of care for cats is negligent and dangerous. I spent $1,200 here and my cat nearly died under Dr. Biles' care. Don't waste your money at this place, seriously, your pet's life depends on you caring enough to get them the care they deserve. My friend, who was in a tight financial spot and essentially homeless, asked me to take care of her cat. When I got him he had a severe flea infestation, which I successfully treated myself. However, he was very anemic because of the fleas, had lost a significant amount of weight, and was very lethargic. Worried for him, I took him to Westwood Veterinary Hospital. The first visit they did blood-work and told me that yes, he was anemic and to give him iron supplements and a special food. I brought up the fact that he had very little appetite and I was told that cats just LOVE the kind of food they were giving me so it shouldn't be a problem. I went back to Westwood Veterinary Hospital a week later because my cat was still lethargic, still losing weight, and barely eating at all. They hospitalize him for three days. During the first two of those days the other veterinary at the practice, Dr. Plunk, was updating me on Louie telling me that he was very fearful for his health, that he thought he had developed fatty liver disease and that it was very serious. (Dr. Plunk seemed to actually care, was informative, and helpful) On the third day Dr. Biles calls me and tells me that my cat is looking better and eating and to pick him up right before they close. I pick him up expecting that after being on an IV for three days and under constant care there's going to be some improvement. When I get there to pick him up (at the time I was told to) the Dr. is already gone and the vet tech, who seems to know nothing about my cat's case, is explaining to me that I have to syringe feed him. SYRINGE FEED. This is hours after being told "He is eating." I am sent home with an anti-nausea medication, an anti-bacterial medication (for a flea born disease they couldn't be sure he had), cat food, and a syringe to put in his mouth to feed him. Cost for all of that: $918 I get home and my cat could not even walk. He would not eat at all, not even licking the food. I got him back in worse shape then when I had brought him in. I spent almost a week syringe feeding him multiple times a day, which is literally the most stressful thing I've ever done. He still wasn't getting better or eating on his own. Money spent at Westwood Veterinary Hospital $1,212 Improvement: Absolutely none I then took him to the Norman Cat Clinic where they actually spent more than five minutes examining him. They told me that he had a fatty liver and was essentially going into liver failure and his other organs were going to start shutting down. They gave me an appetite stimulant, a steroid, two medications to help his liver,and a shot of B12. It was $400. Within two days my cat was eating on his own (with supplemental syringe feedings). Within a week he was eating entirely on his own. And now, two months later he's perfectly fine and healthy. Don't waste your money at this place, seriously, your pet's life depends on you caring enough to get them the care they deserve. Read Less
LMW LMW
22 Jun 2015
REPORT
Rude. Rude. Rude. I called the clinic to get a little direction or suggestions about an issue with a feral cat that has become family.....I got nothing but rudeness. I know they can't make a diagno... Read More
Rude. Rude. Rude. I called the clinic to get a little direction or suggestions about an issue with a feral cat that has become family.....I got nothing but rudeness. I know they can't make a diagnosis over the phone, but all I asked for was a suggestion as to what to look for...the lady would not even do that. I asked, "Can you tell me what issues might normally cause the cat to pull out her hair?" Her response, "No."......"You can't tell me ANYTHING to check for?!?!?"......."No." I told her she was CLEARLY not the vet for us and that we would look elsewhere.....she could not have cared less. No way would I take my pets here. *Only reason this place even got one star from me is because it is the minimum required to leave a review.* Read Less
laken.clement
3 Dec 2013
REPORT
The staff is nice. That's about the only good thing I can say for them. We had dewclaws removed by them and on some of the puppies they didn't get all the dewclaw. A few weeks later we had a puppy bre... Read More
The staff is nice. That's about the only good thing I can say for them. We had dewclaws removed by them and on some of the puppies they didn't get all the dewclaw. A few weeks later we had a puppy break her leg and Dr. Biles took x rays and didn't even x Ray her whole leg. I had to get a second opinion and was furious when I found out that it was fractured in two places and could no longer be fixed the easy way. When I told him he never apologized and at first denied the whole thing. He refunded part of our bill but didn't feel he needed to refund the whole thing. I could not believe the way he acted. Read Less
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(405) 364-1100
111 North Mercedes Drive
Norman Oklahoma 73069
Business Hours
Monday
Mon
07:30AM-21:00PM
Tuesday
Tue
07:30AM-21:00PM
Wednesday
Wed
07:30AM-21:00PM
Thursday
Thu
07:30AM-21:00PM
Friday
Fri
07:30AM-18:00PM
Saturday
Sat
08:30AM-16:00PM
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Westwood Veterinary Hospital

Norman, Oklahoma
(35)
111 North Mercedes Drive
Norman Oklahoma 73069
Westwood Veterinary Hospital has been a prominent fixture in the Norman Community since 1968. Dr. Biles’ father, Dr. Don Biles opened the practice in 1968. Westwood works with several local rescue organizations. Westwood is a member of the Norman Chamber of Commerce. Westwood strives on providing your best friend with the loving care that your best friend deserves.
Monday
07:30AM-21:00PM
Tuesday
07:30AM-21:00PM
Wednesday
07:30AM-21:00PM
Thursday
07:30AM-21:00PM
Friday
07:30AM-18:00PM
Saturday
08:30AM-16:00PM
Julia Schoonover
18 Jul 2018
REPORT
I recently moved to Norman, and I needed to get my Puppy spayed. I called 11 different clinics and I did my research about costs and veterinary experience. I chose Westwood. They have different packag... Read More
I recently moved to Norman, and I needed to get my Puppy spayed. I called 11 different clinics and I did my research about costs and veterinary experience. I chose Westwood. They have different packages to meet the needs of the patient and owner. I highly recommend this clinic. I have been to 3 different appointments and I have not waited more than 10 mins to get into the appointment. I usually show up 10-15 minutes early, and the appointment is brief. The staff is professional, and they genuinely care for your animal. All questions were adequately addressed. I didnt expect to talk to the veterinarian, but he did a job well done on the surgery and sewing my puppy up. The techs are competent and caring. I was given updates on the surgery, and since everything went well, my puppy is her happy and healthy self. From animal intake appt to surgery was 3 days and then 14 days later, had the stitches removed. I will definitely be returning to do business with this clinic. Thank you!! Read Less
Jolene Graves
14 Jul 2018
REPORT
Good service. The staff really cares about my pets and very affordable. He also has a teacher discount.
Ben Lehrman
4 May 2018
REPORT
Overall a good vet when you consider you're primary reason for being there - your pet's welfare. The staff are very nice and you can tell they are passionate about helping animals. They took good care... Read More
Overall a good vet when you consider you're primary reason for being there - your pet's welfare. The staff are very nice and you can tell they are passionate about helping animals. They took good care of my dog and the prices were very reasonable. My only complaint is their organization/communication skills. They had run out of two of the four vaccines my dog needed for his checkup, and the receptionist forgot to call me and let me know before hand (which apparently she had been doing for everyone else). They next day they told me on the phone they had gotten more of what they ran out of and that I could come in anytime the day following if I call ahead. Well then today I do just that and they tell me there's only a very specific window when someone qualified to give the vaccine will be there, which threw a wrench into my plans for the day since I had been planning to go at a specific (but different) time. In general, there were a lot of times I felt like I had to ask questions I shouldn't have had to, related to both my dog's health and the logistics of the office visit as a whole. I like things explained very clearly to me upfront without any ambiguities - it helps me to feel the most at ease about my pet's health. However, like I said, they did everything else very well - Dr. Biles and his staff took very good care of my dog and I would still recommend if you're willing to deal with a little bit of disorganization. Read Less
Rens K
21 Apr 2018
REPORT
Dr. Biles is a great doctor. He is very patient and listens to everything we say before giving his suggestions and consultation. The staff here are also very friendly. Our shih-tzu had a very bad expe... Read More
Dr. Biles is a great doctor. He is very patient and listens to everything we say before giving his suggestions and consultation. The staff here are also very friendly. Our shih-tzu had a very bad experience at Rose Rock Vet in Norman when he was a puppy.. After that, we jumped ship to Westwood and I can say that Westwood is the best Veterinary Hospital in Norman. The kind of care they provide here to dogs is unmatched. Read Less
Jamie A
20 Apr 2018
REPORT
The staff at Westwood are professional, helpful, and friendly. I have been satisfied with the services they have provided for Pepper. Most importantly, thank you SO MUCH Dr. Biles for supporting Norma... Read More
The staff at Westwood are professional, helpful, and friendly. I have been satisfied with the services they have provided for Pepper. Most importantly, thank you SO MUCH Dr. Biles for supporting Norman teachers!!! Read Less
Madelynne Lockhart
1 Jan 2018
REPORT
Best vet and boarding experience we have ever had. Our dog loved it and the people were so kind!
john bradshaw
29 Dec 2017
REPORT
My first “on my own” vet experience with my new puppy. I didn’t know prices, treatments etc. I called and got my puppy in the same day and upon settling my debt I was charged less for paying cash. I’m... Read More
My first “on my own” vet experience with my new puppy. I didn’t know prices, treatments etc. I called and got my puppy in the same day and upon settling my debt I was charged less for paying cash. I’m really impressed with the staff all around. This is an excellent establishment! I have no affiliation whatsoever, this is my experience. Read Less
Joanna Wall
1 Dec 2017
REPORT
I have gone here for years and my dogs and cats are treated like family. We love Dr. Biles and the very awesome staff and I can't recommend them highly enough. Not to mention, they give back to shelte... Read More
I have gone here for years and my dogs and cats are treated like family. We love Dr. Biles and the very awesome staff and I can't recommend them highly enough. Not to mention, they give back to shelter animals and do their part in promoting adoption of rescue pets! Read Less
krystal sanders
30 Nov 2017
REPORT
I have a baby named Davina Hope. She was given a 20% chance to survive when we found out she had Parvo. She had been hospitalized at another location and she wasn't looking good. We got her to Dr. Bi... Read More
I have a baby named Davina Hope. She was given a 20% chance to survive when we found out she had Parvo. She had been hospitalized at another location and she wasn't looking good. We got her to Dr. Biles and within 24 hours she did a complete turn around. She was weighing in at 3.2oz when we got her and now she is weighing in at 23.8 pounds and doing Amazing. He and his staff is very friendly and make you feel very welcome and very affordable also. My babies will not go anywhere else but here! Read Less
Sarah B
31 Oct 2017
REPORT
Can't say enough nice things about them! I know my little one is getting top notch care. And Oklahoma teachers get free office visits for life! Would recommend to anyone looking for a new vet :)
Randall Schultz
21 May 2017
REPORT
The place came recommended as a last minute option. Had to leave him there for a few days. He now has Kennel Cough. Unfortunately I have to leave town again and now will have to find an alternative th... Read More
The place came recommended as a last minute option. Had to leave him there for a few days. He now has Kennel Cough. Unfortunately I have to leave town again and now will have to find an alternative that is not ideal at all. Very disappointed. The second star is only for the friendly staff. I feel like this should not have happened.Read Less
Kayla Miller
4 Mar 2017
REPORT
Pros: The woman at the front desk was great, we were able to get in the same day, and there is a great teacher discount. Cons: We wanted our dogs' nails trimmed. They called it a "pedicure," but t... Read More
Pros: The woman at the front desk was great, we were able to get in the same day, and there is a great teacher discount. Cons: We wanted our dogs' nails trimmed. They called it a "pedicure," but the pups' nails were unevenly lobbed off and down to the quick on some nails. They weren't filed at all and are much sharper than they were before. We also felt like the appointment was a bit rushed and we weren't consulted about treatment options, nor were possible causes for the symptoms discussed even though we asked.Read Less
Rebecca Bean
25 Feb 2017
REPORT
I could go on and on about the compassion and excellent care of Dr Biles and his team. Suffice to say, Norman is a better place because of Westwood.
Kelly Thompson
20 Feb 2017
REPORT
Dr Biles is a knowledgeable vet & his staff are friendly. They always show compassion & work hard to cure pets.
Amy Howell
9 Feb 2017
REPORT
Went to Westwood for the 1st time today to get my girl looked at. I have been looking for a new vet for awhile, think I found it! The staff were very accommodating and sweet with my girl!! Great exper... Read More
Went to Westwood for the 1st time today to get my girl looked at. I have been looking for a new vet for awhile, think I found it! The staff were very accommodating and sweet with my girl!! Great experience! Read Less
Charlotte Fieker
31 Jan 2017
REPORT
This clinic was a blessing to me! I got both of my fur babies well checked and they had a heartworm and tick/flea medicine for half the price I was paying. I'm so grateful for their generous gift of a... Read More
This clinic was a blessing to me! I got both of my fur babies well checked and they had a heartworm and tick/flea medicine for half the price I was paying. I'm so grateful for their generous gift of a free office and well exam visit for Oklahoma teachers. My fur babies are good to go and ready to go home. Read Less
Kerrie Frick Gregory
28 Jan 2017
REPORT
I requested an appointment online on Thursday evening and my dog was seen on Friday morning! The staff were all very friendly and even took the time to thank me for being a public school teacher
Anna Milnes
14 Jan 2017
REPORT
Brought my two fur babies in and they had excellent care from Dr. Biles and his staff. One I had had for over and year and the second one was a stray. We had taken him in off the streets and the poor ... Read More
Brought my two fur babies in and they had excellent care from Dr. Biles and his staff. One I had had for over and year and the second one was a stray. We had taken him in off the streets and the poor baby was malnourished to where you saw his ribs and had over 40 ticks and several fleas on him. With Dr. Biles help our boy was taken well care of and is growing like a weed! Read Less
Nicki Pearce
13 Jan 2017
REPORT
Wonderful care! Everyone in the office is so loving to our little fur baby & they always go the extra mile. We've trusted Dr. Biles for years and won't go anywhere else. Exceptional, detailed care.
Mark Williams
11 Jan 2017
REPORT
When my dog was very ill and I switched vets they refuse to provide any of my dogs medical records absolutely nothing. All bills were paid there was no reason for it. Highly recommend taking your pet ... Read More
When my dog was very ill and I switched vets they refuse to provide any of my dogs medical records absolutely nothing. All bills were paid there was no reason for it. Highly recommend taking your pet somewhere else Read Less
Andrea Miles
7 Jan 2017
REPORT
So kind and helpful! Love Dr. Biles and the staff. They really care about animals.
Amanda Medina-Baxter
5 Dec 2016
REPORT
My kitty has had blockage due to crystals in the past. We noticed he hadn't urinated on friday of last week and took him to see Dr. Biles. He checked him, gave him some meds and special food; by Sunda... Read More
My kitty has had blockage due to crystals in the past. We noticed he hadn't urinated on friday of last week and took him to see Dr. Biles. He checked him, gave him some meds and special food; by Sunday morning he was able to urinate and this morning, Monday he is running around with his brothers. We've been to other vets and paid in total over 2k to treat Henry in the past. Dr. Biles didn't even charge us 10% of that with the visit, meds and special diet food combined. He's now our regular vet because of the care and attitude he expressed for our tiny fur man. Read Less
Amy D
11 Nov 2016
REPORT
Our sweet, geriatric dog had not been feeling well and ended up in emergency care at a 24-hr facility. After a night of antibiotics and fluids, she was feeling much better. I took her in for a check... Read More
Our sweet, geriatric dog had not been feeling well and ended up in emergency care at a 24-hr facility. After a night of antibiotics and fluids, she was feeling much better. I took her in for a check-up to Dr. Biles because she still wasn't 100% after nearly a full round of oral antibiotics at home. His kind demeanor, review of her emergency room records, and years of experience paid off. With a simple solution, our sweet, fuzzy-one was fully back into the swing of life. I don't recall the last time she had this kind of energy. She obviously feels very, very good!!! BTW - I appreciate how quickly the kind and professional staff worked us in. It was just a few hours before we got to see him. Thank you, Dr. Biles! Read Less
Julie Adams
20 Oct 2016
REPORT
We have taken our pets here since we adopted Tilly 5 years ago. Staff is awesome, fees are reasonable. We love Dr. Biles! He's very caring and listens to everything you need to tell him. We also board... Read More
We have taken our pets here since we adopted Tilly 5 years ago. Staff is awesome, fees are reasonable. We love Dr. Biles! He's very caring and listens to everything you need to tell him. We also board our three dogs there. I know they are taken care of and don't have to worry! Read Less
Amanda B
20 Oct 2016
REPORT
Dr. Biles and his staff are extraordinary in their care of my dog. Poor guy had to have emergency surgery while I was out of state and the staff kept me up to date on everything and saved his life fro... Read More
Dr. Biles and his staff are extraordinary in their care of my dog. Poor guy had to have emergency surgery while I was out of state and the staff kept me up to date on everything and saved his life from a nasty infection. One of my favorite things about this practice is its after hours care. They are available evenings and weekends which is very convenient. The only negative I have had was ONCE in 7 years of going there, I had made an appointment over the phone for a checkup and the staff member didn't record it in the book and I had to reschedule for another day after driving there. Read Less
Owen Gwin
19 Oct 2016
REPORT
Very loving and friendly staff. Never have a any problems. Prices are fair too. Our dogs also are boarded here when we take trips and they always run back with them which makes me feel good when I'... Read More
Very loving and friendly staff. Never have a any problems. Prices are fair too. Our dogs also are boarded here when we take trips and they always run back with them which makes me feel good when I'm leaving them there for long weekends. Read Less
Shaina G.
4 Aug 2016
REPORT
Awful experience! They are by far have the least compassion of any veterinary hospitals I've taken my animals too! They had me worked up so much and just didn't seem to care how much my animal meant t... Read More
Awful experience! They are by far have the least compassion of any veterinary hospitals I've taken my animals too! They had me worked up so much and just didn't seem to care how much my animal meant to me and our family! Read Less
Andrea Cerda Wilson
28 Jun 2016
REPORT
I am so thankful to the all of the staff at Westwood. We had to make the hardest decision for our sweet Ginger last week. While we were in the office, Dr. Plunk and his staff were nothing short of und... Read More
I am so thankful to the all of the staff at Westwood. We had to make the hardest decision for our sweet Ginger last week. While we were in the office, Dr. Plunk and his staff were nothing short of understanding and amazing. Yesterday evening I checked my mail and I had a card from the office, hand signed by all of the staff. It really meant the world to me and my family. To know that they took the time when we were in the office, and then the extra steps they have taken after all was said and done. We will continue to use Dr. Plunk and Westwood for all our animal needs. Again, Thank you guys so very much. Read Less
Jennifer Ingraham
23 Apr 2016
REPORT
They said my cat had a neurological disorder when it was just her first time being in heat. I spent $150 on tests and they have yet to call me back on anything. I took her to another vet and they di... Read More
They said my cat had a neurological disorder when it was just her first time being in heat. I spent $150 on tests and they have yet to call me back on anything. I took her to another vet and they didn't even charge me and immediately knew what it was just by describing what she was doing and everything. Worst Vet Ever. Read Less
Jennifer I.
22 Apr 2016
REPORT
They said my cat had a neurological disorder when it was just her first time being in heat. I spent $150 on tests and they have yet to call me back on anything. I took her to another vet and they didn... Read More
They said my cat had a neurological disorder when it was just her first time being in heat. I spent $150 on tests and they have yet to call me back on anything. I took her to another vet and they didn't even charge me and immediately knew what it was just by describing what she was doing and everything. Worst Vet Ever. Read Less
Samuel Huskey
12 Apr 2016
REPORT
This is the best veterinary hospital in Norman. All of the doctors are sympathetic and highly sensitive to the needs of animals and their human companions. In particular, Dr. Biles is an incredibly co... Read More
This is the best veterinary hospital in Norman. All of the doctors are sympathetic and highly sensitive to the needs of animals and their human companions. In particular, Dr. Biles is an incredibly compassionate, caring, and knowledgeable veterinarian. He gave excellent care to our Daisy, but also to her owners, especially at the end of her life. I recommend this vet highly. Read Less
Fred Bidwell
16 Mar 2016
REPORT
We've been taking our animals to Westwood for 15+ years. Been slow to wake up to the fact that this is a money making vet and that their treatment recommendations are not conservative or entirely in ... Read More
We've been taking our animals to Westwood for 15+ years. Been slow to wake up to the fact that this is a money making vet and that their treatment recommendations are not conservative or entirely in the best interest of the pets or their families. After this vet recommended the euthanization or leg amputation of a rescue cat, I took the cat to another vet and the cat's quality of life was completely restored with a couple of bottles of oral antibiotics. Just had our second bad experience with this vet after giving them another try. The only option the doctor gave was thousands of dollars worth of hospitalization and antibiotics, and he was not able to make an exact diagnosis. At *my* suggestion, we went with simple antibiotics and took our cat to another vet. The doctor at Sooner Vet was able to diagnose the problem as well as finding a large and obvious tumor the doctor at Westwood somehow missed. Instead of thousands of dollars of hospitalization for rehydration, the doctor at Sooner Vet got our cat completely turned around in a week. Exorbitant costs + limited options + unfriendly staff = No more Westwood Vet for us again, ever. Read Less
Dominee Wyrick
19 Jan 2016
REPORT
Their standard of care for cats is negligent and dangerous. I spent $1,200 here and my cat nearly died under Dr. Biles' care. Don't waste your money at this place, seriously, your pet's life depends o... Read More
Their standard of care for cats is negligent and dangerous. I spent $1,200 here and my cat nearly died under Dr. Biles' care. Don't waste your money at this place, seriously, your pet's life depends on you caring enough to get them the care they deserve. My friend, who was in a tight financial spot and essentially homeless, asked me to take care of her cat. When I got him he had a severe flea infestation, which I successfully treated myself. However, he was very anemic because of the fleas, had lost a significant amount of weight, and was very lethargic. Worried for him, I took him to Westwood Veterinary Hospital. The first visit they did blood-work and told me that yes, he was anemic and to give him iron supplements and a special food. I brought up the fact that he had very little appetite and I was told that cats just LOVE the kind of food they were giving me so it shouldn't be a problem. I went back to Westwood Veterinary Hospital a week later because my cat was still lethargic, still losing weight, and barely eating at all. They hospitalize him for three days. During the first two of those days the other veterinary at the practice, Dr. Plunk, was updating me on Louie telling me that he was very fearful for his health, that he thought he had developed fatty liver disease and that it was very serious. (Dr. Plunk seemed to actually care, was informative, and helpful) On the third day Dr. Biles calls me and tells me that my cat is looking better and eating and to pick him up right before they close. I pick him up expecting that after being on an IV for three days and under constant care there's going to be some improvement. When I get there to pick him up (at the time I was told to) the Dr. is already gone and the vet tech, who seems to know nothing about my cat's case, is explaining to me that I have to syringe feed him. SYRINGE FEED. This is hours after being told "He is eating." I am sent home with an anti-nausea medication, an anti-bacterial medication (for a flea born disease they couldn't be sure he had), cat food, and a syringe to put in his mouth to feed him. Cost for all of that: $918 I get home and my cat could not even walk. He would not eat at all, not even licking the food. I got him back in worse shape then when I had brought him in. I spent almost a week syringe feeding him multiple times a day, which is literally the most stressful thing I've ever done. He still wasn't getting better or eating on his own. Money spent at Westwood Veterinary Hospital $1,212 Improvement: Absolutely none I then took him to the Norman Cat Clinic where they actually spent more than five minutes examining him. They told me that he had a fatty liver and was essentially going into liver failure and his other organs were going to start shutting down. They gave me an appetite stimulant, a steroid, two medications to help his liver,and a shot of B12. It was $400. Within two days my cat was eating on his own (with supplemental syringe feedings). Within a week he was eating entirely on his own. And now, two months later he's perfectly fine and healthy. Don't waste your money at this place, seriously, your pet's life depends on you caring enough to get them the care they deserve. Read Less
LMW LMW
22 Jun 2015
REPORT
Rude. Rude. Rude. I called the clinic to get a little direction or suggestions about an issue with a feral cat that has become family.....I got nothing but rudeness. I know they can't make a diagno... Read More
Rude. Rude. Rude. I called the clinic to get a little direction or suggestions about an issue with a feral cat that has become family.....I got nothing but rudeness. I know they can't make a diagnosis over the phone, but all I asked for was a suggestion as to what to look for...the lady would not even do that. I asked, "Can you tell me what issues might normally cause the cat to pull out her hair?" Her response, "No."......"You can't tell me ANYTHING to check for?!?!?"......."No." I told her she was CLEARLY not the vet for us and that we would look elsewhere.....she could not have cared less. No way would I take my pets here. *Only reason this place even got one star from me is because it is the minimum required to leave a review.* Read Less
laken.clement
3 Dec 2013
REPORT
The staff is nice. That's about the only good thing I can say for them. We had dewclaws removed by them and on some of the puppies they didn't get all the dewclaw. A few weeks later we had a puppy bre... Read More
The staff is nice. That's about the only good thing I can say for them. We had dewclaws removed by them and on some of the puppies they didn't get all the dewclaw. A few weeks later we had a puppy break her leg and Dr. Biles took x rays and didn't even x Ray her whole leg. I had to get a second opinion and was furious when I found out that it was fractured in two places and could no longer be fixed the easy way. When I told him he never apologized and at first denied the whole thing. He refunded part of our bill but didn't feel he needed to refund the whole thing. I could not believe the way he acted. Read Less
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