Their standard of care for cats is negligent and dangerous.
I spent $1,200 here and my cat nearly died under Dr. Biles' care.
Don't waste your money at this place, seriously, your pet's life depends o... Read More
Their standard of care for cats is negligent and dangerous.
I spent $1,200 here and my cat nearly died under Dr. Biles' care.
Don't waste your money at this place, seriously, your pet's life depends on you caring enough to get them the care they deserve.
My friend, who was in a tight financial spot and essentially homeless, asked me to take care of her cat. When I got him he had a severe flea infestation, which I successfully treated myself. However, he was very anemic because of the fleas, had lost a significant amount of weight, and was very lethargic. Worried for him, I took him to Westwood Veterinary Hospital.
The first visit they did blood-work and told me that yes, he was anemic and to give him iron supplements and a special food. I brought up the fact that he had very little appetite and I was told that cats just LOVE the kind of food they were giving me so it shouldn't be a problem.
I went back to Westwood Veterinary Hospital a week later because my cat was still lethargic, still losing weight, and barely eating at all.
They hospitalize him for three days. During the first two of those days the other veterinary at the practice, Dr. Plunk, was updating me on Louie telling me that he was very fearful for his health, that he thought he had developed fatty liver disease and that it was very serious. (Dr. Plunk seemed to actually care, was informative, and helpful)
On the third day Dr. Biles calls me and tells me that my cat is looking better and eating and to pick him up right before they close.
I pick him up expecting that after being on an IV for three days and under constant care there's going to be some improvement. When I get there to pick him up (at the time I was told to) the Dr. is already gone and the vet tech, who seems to know nothing about my cat's case, is explaining to me that I have to syringe feed him. SYRINGE FEED. This is hours after being told "He is eating."
I am sent home with an anti-nausea medication, an anti-bacterial medication (for a flea born disease they couldn't be sure he had), cat food, and a syringe to put in his mouth to feed him.
Cost for all of that: $918
I get home and my cat could not even walk. He would not eat at all, not even licking the food. I got him back in worse shape then when I had brought him in.
I spent almost a week syringe feeding him multiple times a day, which is literally the most stressful thing I've ever done. He still wasn't getting better or eating on his own.
Money spent at Westwood Veterinary Hospital $1,212
Improvement: Absolutely none
I then took him to the Norman Cat Clinic where they actually spent more than five minutes examining him. They told me that he had a fatty liver and was essentially going into liver failure and his other organs were going to start shutting down. They gave me an appetite stimulant, a steroid, two medications to help his liver,and a shot of B12. It was $400.
Within two days my cat was eating on his own (with supplemental syringe feedings). Within a week he was eating entirely on his own. And now, two months later he's perfectly fine and healthy.
Don't waste your money at this place, seriously, your pet's life depends on you caring enough to get them the care they deserve. Read Less