i love this place the dr here is amazing she is always super nice and makes you feel comfortable and she treats your animals like they are her own i ended up switching to a closer vet to me but they have always been better than any vet i have been too they have always gotten me right back and helped me to the car if i have both of my pitbulls! every other vet i’ve been too seemed to not really cared or sometimes won’t take my dogs because they are pitbulls but the vet here loves my dogs like they are her own i don’t trust any vet with my babies other than this animal hospital! Read Less

I don’t know that I’d even give them a star. My husband and I took our fur baby in after coming home from work and noticing him acting very strange it freaked us out so much that we found the closest vet to us that was air depot. When we got there there was one patient in the waiting room the vet and her assistant the vet waited almost 5minutes I to her conversation with the customer to even acknowledge us. She said “we will be right with you.” Once we were acknowledged the girl at the counter took forever getting our paperwork together and never cared to ask why we were bringing him in to be seen. My husband and I being freaked out were explaining how strange he was acting but the lady at the counter didn’t seem to care, she even took three phone calls and disappeared into the back multiple times only to come up and ask us if we wanted them to do a $100 blood test to see if he is anemic..We waited an hour and left without being seen. If this had been a major emergency I don’t believe our baby would have made it. If it is an emergency DO NOT COME HERE!!! And if you need a supportive caring staff this obviously is not the place. I will never be going back here again. Read Less

The best Doctor we've ever met, and the staff kicks major butt. I will never take one of our fur babies anywhere else. Even if the news is bad, they will do everything they can to help! Great place, great people, they will help! Read Less

I love Dr. Cindy and staff. They stay late, if needed, even on Friday evenings. About 2 years ago, one of my dogs cut open his paw on a Friday at 6 pm. I called and they said to bring him in. They fixed him up and were very polite. Read Less

We brought our Chihuahua into the Animal ER Clinic in Norman after she was attacked by a dog...they said they wouldn't treat her until we paid $500 up front...we paid, only to have them say she was too far gone and neither vet could do anything for her. So, basically we paid for them to put a bandage on her, to send her home to die. We picked her up the next day and took her to Dr. Cindy Newnam at Air Depot Animal Hospital and her nurses took great care of her until Cindy could perform her surgery. She performed a miracle on our Lily Bug and she is recovering very quickly. I'm not saying she can save every dog, bc ours was REALLY bad, and Lily is a very strong natured personality with a crazy will to live, more than most, but at least Cindy gave it her best effort. She went above and beyond, as well as the staff to make Lily's transition home so easy for recovery. We wouldn't trust her with anybody else!🐶 Read Less

If you want EXCELLENT CARE and someone that will treat your animal as their own, this ENTIRE STAFF will do just that!! I can't thank them and appreciate them as much as they deserve! They saved my lil girl when I just knew she was a goner!! Read Less

Dr. Newnam, Megan and staff were so incredible with our situation. Our 4 mo lab mix was showing severe signs of abdominal pain and discomfort. We called on a Fri a.m. They worked us in almost immediately and performed hours long surgery to remove an intestinal blockage. Dr. Newnam called us immediately afterwards. Either she or Megan called 2x a day with updates. Our baby was in the best hands! The TLC to our puppy, professionalism and the above and beyond customer care spoke volumes to us. Thank you, thank you Dr. Newnam and Megan. Read Less

Dr. Cindy Newman is amazing. Always all kind and cheery. She's very knowledgeable and takes very good care of your pet. And during the bad times she's very considerate and very comforting. I've been using her for over 15 years and would never think to take my pets anywhere else. She's amazing! Read Less

I used to go to Dr. Newnam years and years ago, but starting 2005 or so I noticed how her prices started to hike and hike, so I just looked for another vet. Now recently I needed to get my old dog to get a tooth pulled out. I called, there was no way I could get an estimate over the phone. I HAD to see the doctor in person to get the dog evaluated. After a long wait in a horribly stinking waiting room, too small to accomodate more than 3 people with their pets, with no way to keep your pet away from untrained pitbulls that look not too friendly, I finally went in the back and was put in a room in an even more horrible stink. I mean, gagging, imagine the smell of gangrene mixed with C diff and lots of animal feces and urine. Don't get me wrong, the place seems clean but it stinks to high heavens. After a fairly long consultation, in which I kept being told all kinds of things I should be giving my dog even if I said that my dog is already seen by another vet, who unfortunately doesn't do dental work on dogs, finally I was told to call later for the estimate. I did. Then called 3 days later. Was asked to call again. I did. I was finally told they'd call me back. They did, one day after that, at 8:30 pm. My estimate was... $461. Seriously. If I would have been told an approximate estimate over the phone, I wouldn't even have bothered to put my dog and myself (I'm a disabled cancer survivor) through the unpleasantness of this visit. But the doc needed to cash in for a visit, right? This place is now a rip-off for people with lots of money. While I was in the waiting room I noticed what was going on, a lot of unnecessary expensive supplements recommended and the impossible to miss Science Diet pile of shelves. And the stink. The stink, goodness gracious! Read Less

I've taken two dogs to Dr. Cindy & recommended her to my son. He took his Snorky to her & was very pleased with outcome. She gives excellent care & is reasonably priced.Her staff is knowledgeable, friendly & attentive to pets & owners alike.My new puppy came down with a URI the day before 4th of July and she got her in quick, otherwise she would have gotten very sick . Believe me, she had a waiting room full of clients so I was glad she accepted my pup.I like that when your pet needs vaccination update, there isnt a long office visit- they just take the pet back, give the shot, & bring it back to you.Thanks Dr Cindy & staff for taking good care of McCartney! Read Less

I changed MWC vet to Dr Cindy. She treated my Airedale pup, McCartney , for URI and got her vacs done. I really like her & the great staff! My son's dog got sick & he chose Dr Cindy too ! I have boarded a previous dog there too, so I know they give compassionate care to all pets Read Less

We have brought our animals here for 8 years. Until recently we have been happy with them. Lately I have had to wait on the phone for 5-10 + minutes with any questions. I usually get a reminder card when to bring my animal for her annual check up. When I didnt receive one, I was told "We are behind about 8 months in Sending them out, we just have not had time. " This makes me think they dont have time to care about the well being of my animal. Each time I make an appt, I am still in the waiting roo. For 1-2 hours after my alloted time. I like Dr. Cindy and have a good report with her, which is why I continue to go here.Read Less

Can't say enough kind words about what they did for our Lilly. We were told by a clinic she needed surgery and it was going to cost us a fortune. The vet I would normally use for something like that was out of town and not an option. They recommended that I call Air Depot, and I will now use them on a regular basis. They got our baby in the next day, and stayed late to make sure she was going to be okay, without the cost of surgery. We can't thank them enough for saving part of our family!!! Read Less

Great vet, but bad business. To busy. Needs to hire help. My dog was there all day long and didn't get treatment. Only to be told to please pick her up and bring her back tomorrow. Not only did I come to pick her up but after being talked into letting her stay got all the way home to get a call to come get her again and please bring her back tomorrow. Very disappointed as I did love the vet. Read Less

Dr Cindy and her staff are outstanding. I've never seen them turn anyone away, (as far as emergencies go). They are all knowledgable, dedicated and you just get a real down home feeling. I have been to their office late picking up my pet, usually after 5p.m., and on a few occasions someone would come in with an injured pet emergency. They were walk in customers. They stayed until the very last pet and owner was taken care. They all must be super heroes, I don't know when they have time to sleep:) A great veterinarian and office staff. I definitely recommend them! Read Less

I had originally given this place 5 stars because of the great care they gave my puppy after hours when she was really sick. But after trying to get them to fax the records of treatment to my family vet so I could follow up, they were very rude to me and my vet asking why I was going there when they stayed late to treat my puppy. That is clearly none of their business and I have been going to my family vet since my puppy was 6 weeks old. I appreciated their help and care but now they have rubbed me the wrong way refusing to fax over information that isn't there's to keep! Read Less

Just wanted to say Dr. Cindy is amazing and staff is also, my sweet cowboy is in their care right now and they have been such a blessing already. My other dog jumped off the bed and landed on cowboys back today, and it has been so rough. It is such a lonely feeling to not have him with me, but I feel warmth in my heart to have such loving care for him provided by Dr. Cindy and staff. I can't wait until Monday is here and I can love on my boy, its just so hard to be apart from him. All that I can say is I have now found a vet for life and my family and I are more than grateful. Thank you Dr. Cindy and staff from the bottom of my heart Read Less

Dr. Cindy is hands down the best vet ever. She saved the life of my little 4 lb baby. The puppy had ingested and overdosed on a dropped pill. They did everything it took to get her back. She has taken care of my animals for years and you know she loves what she does. Read Less

love this hospital the pupy you see onmy prfileI had parvo with their care and help my baby lives and thriving. I had no money but they cared for her on a pament plan so no excuses i loves this pkace they care!!! Read Less

I had a very sick Great Dane. Dr. Cindy and her staff cared for him like he was theirs. I didn't have the money to pay the entire bill, I didn't even know how much the entire bill would be. They didn't care they gave the best care possible to my dog even though they didn't know if I could pay in full or not and they didn't care. My furbaby survived because of dr. Cindy and her staff and their Love of Animals. Thank you dr. Cindy, Natalie, Meagan and everybody else who put their love into taking care of my furbaby. I will never go anywhere else Read Less

They went above and beyond. Two nights ago did emergency surgery on our dog and I know they hadn't had a break, but they took her anyway at 9:30pm. I know they didn't leave till everything was stable, which was around 11 or 12 that night. God bless them they are real. Read Less

My cat was suppose to have a procedure on Monday and they kept her 3 days. Sent my cat home with 2 different pain meds. Told me my cat was 3 years older than she was. Ahem I'm the owner. Then there was weird disappearing skin rash. Long story short a 175.00 procedure ended up almost double. NEVER TAKE AN ANIMAL TO THIS VET! I feel the staff if unqualified. Outdated procedure done causing a stitch removal. Read Less

We are from out of town and had one sick pooch by the time we drove into OKC over the Easter weekend to visit our son and family. Dr. Newmam and her staff treated us as if we had been her clients for years and got us in immediately to be seen. Thanks to Dr. Newmam's diagnosis and treatment, our old golden retriever, Abby, was back to her normal self by the time we headed back home. We'd like to thank the good people at Air Depot Animal Hospital! Read Less

I can't recommend this place enough! I called after hours tonight for my boxer with an allergic reaction they had me come right away and treated him. Any time I've needed an appointment they get him in right away and are so friendly and helpful! Best place and people ever! Read Less

I brought my dog there, was able to drop him off for his appointments while I had appointments elsewhere too. I expected to see him trembling, half sedated, and scared. He was comfortable, alert, happy and they even gave my little guy a blue bandana to boot! He's gonna be OK, even has a follow up appointment already! Read Less

They are always available to watch our fur babies when we have to go out of town, even when we call at the last minute, and if they had our dogs for more then a week, they gave the dogs a bath. Just super nice people and very welcoming, oh and great prices Read Less

The vet and all the staff were very friendly.....She was happy to answer any questions or concerns that I had with my dog....I walked in at the end of a busy day and not once did i feel like they were in a hurry to lock up and go home... Read Less

I love the ladies up front and my vet dr harman!! I've been going here since I moved here 3years ago!! I have been able to make payment arrangements here so I am EXTREMELY surprised catsloveokc. They are the most compassionate folks I have ever come across in my life!! I live in The Village, okc and wouldn't dream of taking my dog child anywhere else!!! MUCH LOVE TO MIDWEST VET HOSP! Live u guys all Read Less

Dr. Newnam Is the best vet I have ever had. This amazing woman is there for every animal. Dr. Newnam and her staff are respectful and understanding. They love what they do! When they are booked and you can only make it that day they make sure to fit you. Dr. Newnam treats the animals like they are her own not just another patient. Read Less

Dr. Cindy Newnam and her staff are some of the most compassionate and caring people in the veterinary business. I have visited several clinics in the Midwest City area over the years and none of them have been as accommodating and professional as they are. I have had major and minor emergencies, have been able to bring them in after hours to be treated after a serious dog fight, and always the well being of our pet was more important than getting my money first, unlike at least one other clinic I visited. Her staff stays late and comes in early to take care of the pets that are hospitalized, she has certified people working at all times. Complaints like the one below border on slander, since the accusations of outdated product and equipment are verifiable and simply not true. Read Less

I have been taking my pets to Dr. Cindy for over 10 years and have never had any complaints. Several times over the years I have had to contact them after hours and they have always come in to help. They are part of my family now and I trust them implicitly with the care of my animals. I see the person who only gave 1 star and I am not sure what clinic they visited...but it sure was not Dr. Cindy's office. Read Less

I do not know where this Crystal Douglas has gone for her veterinary care but she surely cannot be talking about Dr. Cindy Newnam and Air Depot Animal Hospital.  I have been a client there for many many years and have never been treated with anything less than respect and professionalism.  Where another vet in the area could not find what was wrong with our dog, she figured it out in one visit.  However, it was too late by then to save him and she was kind and compassionate when we decided to let him go.  We have brought in our animals with major emergencies and she has always taken the time to not only treat the animal but also put our minds at ease.  As for the outdated equipment, I was in the clinic a few months ago when Dr. Cindy proudly showed me her new, high dollar, computerized xray machine.  These comments are hurtful and slanderous and I hope that Yelp will see to it that it will be removed ASAP Read Less