I had been taking my dog to this vet for 6 years, and I wish I would’ve taken her somewhere else a lot sooner. My dog had been back and forth to this clinic for the last 4 years with the same issue. S... Read More
I had been taking my dog to this vet for 6 years, and I wish I would’ve taken her somewhere else a lot sooner. My dog had been back and forth to this clinic for the last 4 years with the same issue. She had been having a lot of skin issues and major weight gain (so much so that her belly began to sag). Each time we brought her in to get help, she was given steroids and told that we just needed to change her food to correct the weight gain. Out of all of the times that we brought her in for this issue, absolutely no additional testing or imaging was ever done. After we complied with the veterinarian’s treatment plan, we still saw no improvement to her condition. It has gotten so bad that I decided to take her to a different veterinarian, since this one obviously didn’t care enough to actually determine what was going on with her. After seeing my dog once, hearing about her symptoms, and completing a couple of tests, my new veterinarian already had a diagnosis, Cushing’s Disease. All it took was one visit in order to find a diagnosis. If the veterinarian at Brookwood clinic would have actually taken the time to practice medicine, instead of shuffling us in and out of the clinic, and taking hundreds of dollars for unnecessary treatment, my dog would not have suffered for as long as she did. When I called and spoke to the “doctor” to explain what was going on and express my frustration in the lack of adequate care, he continuously provided excuses and insincere apologies. I blame my self for putting my trust in this incompetent provider for so long. Please, if you are thinking of taking your pet to this clinic, DON’T. If you’re dog is already a patient here, and their health issues aren’t being addressed efficiently and timely, get a second opinion immediately. The veterinarian who finally helped my dog was Dr. Scroggins at Scroggins Animal Hospital. She is absolutely amazing and very thorough. Save yourself, your pet, and your wallet the trouble and DO NOT GO TO THIS CLINIC!
Comment to clinic response:
Again with the excuses. No testing was refused. You all never fully explained the possible medical conditions, or the different testing options available. Each time I brought Emma in to you all, the vet never even spent more than 15 minutes with her. How about you all take responsibility for the inadequate health care that was provided to my dog, and use it as a learning experience so that no other animal has to suffer. Read Less