Schrag Animal Clinic

I took my cat in for a simple grooming and they refused to do it unless I paid an extra $100 in vet services. They could have shown some common courtesy and told me ahead of time before I made a 20 minute drive. I'm not going back. Read Less

I can only speak to their grooming, my oldest dog had been treated badly when our previous groomer hired new people. His entire demeanor changed around us, especially when we would get to the groomers. He has had no issues going to Schrag Clinic for grooming, he is always very happy and content when I pick him up. Our youngest dog went all Cujo when it came time to be groomed. His first visit to Schrag, he had to be sedated, but every visit since then, he has been wide awake with no issues. Read Less

The veterinary staff is very helpful and really care about your dogs. The receptionists on the other hand are very rude,We set up the payment plan with them to where my family member could pay through the phone because they weren’t available to take their pet to the vet. I told the receptionist about and she was very loud about it and made it a very embarrassing situation, making it seem like we could not afford our vet visit. Read Less

I have taken my beloved Scotties to Schrag Animal Clinic since the very beginning with Dr. Schrag. She actually took my sick baby home with her back then. I also use the grooming (Jamie) and boarding services regularly and cannot say enough good things about both. I absolutely love all of the staff I have encountered through the years (Amber, Rhonda, Karen and others). Jan & Jim keep up the good work and THANK YOU ALL, from the bottom of my heart, for always being there when you are needed!!! Read Less

I took my dog to this vet blessington was amazing better then the other vet my dog had surgery there and the week after she got a staph infection and can't seem to get rid of it and after her surgery she is having trouble with her close up vision trust me when I say DO NOT TAKE YOUR DOG TO THIS VET something happend with my dog and she didn't tell me Read Less

BEWARE BEWARE!!!! as of March 26. I tried to check on my dogs being kennelled on Saturday at 1:30 in the afternoon. The emergency vet clinic answered and told me they had no idea about my dogs nor would they take a message and give to the owner of the veterinary clinic. They have no monitoring or any way to call the attendants watching the dogs during office hours. My dogs were terrified and dirty as if they slept in their own feces. Read Less

Amaaaazing. Everyone here is so kind. The veterinarians *listen* to me, and that us so important. They are such lovely people who truly care. I have four large dogs who are all totally comfortable here! Read Less

Excellent customer service. I rescued two kittens from the shelter and brought them into Schrag Animal Clinic because they were sick. They have always been very nice and they even called multiple times to check on the kittens to see how they were doing. Very clean office and super nice staff. Read Less

Brought our chihuahua in to have her groomed, she sheds a lot so we usually have her shaved. She's a good dog so the groomer never has problems. Upon bringing her home we observed her laying in the sun and her stomach looked weird. We picked her up to check her out and her stomach was completely smooth. The groomer shaved her nipples off!! Looking at her further, she also had marks on her from the straps they used to confine her while this was done!! When we brought her back in to show what had been done, the only response was "what do you want us to do about it?" I was shocked and couldn't believe it! No one bring your pets here if you are getting them shaved. They obviously don't care about the animals and just want to rush through the process to get paid and get them out. Read Less

The facility is nice and clean but the customer service is extremely lacking. They never remember my pets name,they never take the time to get to know you or your pet. Their attitude is very distant just drop off pick up and hope for the best in between. I had my dog neutered here and no one, not the doctor or support staff discussed any pre or post surgery information. They never did a follow up call the next day to see how he was doing. Also, when they called to tell me he was out of surgery and could go home, I thanked the staff, she grumbled mm-hmm and hung up. I comp!eted a survey based on this visit and again no response or concern for my concerns. I have been looking for a new veterinarian to meet my needs, I don't feel confident that they can here. Read Less

My experience with these vets was very poor.  Their website says that they're a small animal clinic, and they are used by someone I know, so I went in with a sick small animal.  They pressured and scared me worse than when I went in, and didn't have a discussion with me at all- they condescended to me.  Their bedside manner was atrocious; hell, I felt almost bullied.  But that aside, I figured they were knowledgeable, and I allowed them to recuperate him for a day.  When I called back, it was suggested I put him to sleep, because they could not improve him, and his situation would (supposedly) require surgery.  Small animals rarely live through surgery because of the anesthetic, they said to me, which I later found out is true.  So I paid the bills for their current service, and I took him to the animal shelter, where he was then put to sleep, given how much most vets charge for such a service.I later did some research and discovered that his particular ailment was extremely common, and that any small animal vet worth his or her salt, should have a very small, very inexpensive pair of tools to take care of the problem non-surgically.  It does NOT require anesthetic, my type of pet was EXCEEDINGLY common, and the procedure should be ROUTINE.  In fact, it is so common and simple that I could have done it at home with a little bit of training from a reputable pet breeder who knew how to do this.This is literally the most regretful and ashamed I have ever been, in terms of taking care of a pet.  Though I gave him every comfort and high quality food, a small part of it was that I didn't shop around for a knowledgeable small animal vet before I got him.  But I do rest the larger part of shame on them, as they should have been able to take care of the underlying problem in about fifteen minutes.  This was like going to a pediatrician, and finding out they didn't have any of the medical tools for a child... or even know how to treat one with a common ailment!  Just absolutely ludicrous.If they can't be trusted to do what their website says they do, what can you trust them to do?  If they want to be just another dog-and-cat dispense-pills-and-neuter-things veterinarian, they shouldn't bill themselves as a small pet hospital.  The memory of this horrible fiasco in the face of the knowledge I gained afterwards often makes me want to go spray-paint their sign! Read Less

Wonderful doctors, wonderful support staff.  Caring and kind, they talk to you about the options regarding your pet's care and help you make the right decisions, rather than preaching what you MUST do.They also rate high because they offer our Yorkie rescue (and all the other rescue organizations in the area) really good rates (cut to the bone, basically).  We started out taking our fosters to them, and after the first couple of visits, made the decision to switch all of our pet's care to them (even though it is a very long drive from home).Dr.s Ashmore, Blessington, and Parsons rock. Read Less

I don't know what this reviewer is talking about. I just called them for boarding 3 dogs during my visit in OKC and rates were very reasonable. My dogs will also require the kennel cough vaccine. Those fees were very reasonable also. Facility was highly recommended by a relative that lives in OKC Read Less

Ok this vet office is very nice and high tech. Some of the girls at the front desk are not very nice. They are outrageously priced for services. It is like they only want their money and they dont care how you pay for it. Would recommend if you want to pay an arm and a leg for everything here. Read Less

It is always difficult to take your pet, your best friend, to a new vet. There are always questions in your mind if they will be concerned about your pet's problem and if they will be knowledgeable enough to treat the problem effectively. All of those questions were put to rest when I had to take my cocker spaniel to the Schrag Clinic for her ear infection. The vet that had been treating her retired so I had to find someone new. The care she received at the Schrag Clinic was awesome. The doctor and her staff was caring and concerned about her infection. Not only was it important to them to administer the correct treatment but they were most interested in making sure I was educated in all areas from the causes of the infection to the administration of the medicine. The clinic was clean, and had a nice smell which made me feel like they were diligent in their efforts to maintain the clinic. My cocker acted at ease while being examined so I feel sure that she felt comfortable with the doctor and her staff. I would highly recommend the Schrag Clinic for all pet needs. Read Less