40 Reviews

Small Animal Hospital of Owasso (SAHO)

Owasso, Oklahoma
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General Info
Small Animal Hospital is a full-service veterinary medical facility located in Owasso, OK. The professional and courteous staff at SAHO seeks to provide the best possible medical care, surgical care and dental care for their highly-valued patients. We offer information, advice, and assistance whenever needed in a kind and compassionate manner. SAHO strives to offer excellence in veterinary care.
At SAHO, some of our patients are anything but small. From the biggest Mastiff to the smallest kitten, the Doctors of SAHO will help keep your furry family members as healthy as possible. We provide full service veterinary care for all breeds of dogs & cats. From the 250 pound Mastiff or Great Dane to the smallest Chihuahua or kitten, your family member will get the best care.
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Reviews
Mindy Stowe
11 Jul 2018
REPORT
My dog Sammy loves going to his dr.'s office to get his food and sometimes to see his doctor. Everyone treats Sammy and I with great care. We love everyone at SAHO!
Stephen Adams
23 Jun 2018
REPORT
Great location and friendly staff. We were able to schedule a day camp in advance, get all our vet records transferred, so we were able to come in from out of town to drop our dog off in 10 minutes. ... Read More
Great location and friendly staff. We were able to schedule a day camp in advance, get all our vet records transferred, so we were able to come in from out of town to drop our dog off in 10 minutes. Could not have been happier with the experience and service. Read Less
Jaci Eades
8 Jun 2018
REPORT
They were nice and polite. They wait for anyone to come into the exam room was long but as soon as someone came in it did not take them long at all to see the problem and diagnose it. I told them what... Read More
They were nice and polite. They wait for anyone to come into the exam room was long but as soon as someone came in it did not take them long at all to see the problem and diagnose it. I told them what I could afford and they were wonderful on sticking to and still giving me the best quality care. Read Less
Craig V
30 May 2018
REPORT
SAHO has a long history of growth and innovation in pet care in the Owasso area. The staff is always polite and professional and cares about your pets health. The large pool of vets and broad range... Read More
SAHO has a long history of growth and innovation in pet care in the Owasso area. The staff is always polite and professional and cares about your pets health. The large pool of vets and broad range of hours makes a good fit for anyone's busy schedule. Dr Kelley has cared for several of our dogs over the years and has our loyalty. SAHO offers a broad range of pet care services like boarding, grooming, avian and other specialties. My Daughter takes her pet bird and receives equally compassionate care as well as our dogs spending time in boarding while we are out of town. It's quite convenient to have checkup's or procedures completed while the dogs are being boarded. Great Place!!!! Read Less
Jen -
9 May 2018
REPORT
I can’t say enough for the staff and vets at SAHO! Totally worth the 30 minute drive for the compassionate care we receive. I have always received amazing service from everyone at the clinic! Would hi... Read More
I can’t say enough for the staff and vets at SAHO! Totally worth the 30 minute drive for the compassionate care we receive. I have always received amazing service from everyone at the clinic! Would highly recommend to anyone looking for kind, caring veterinary care. Read Less
Kasey Mullen
3 May 2018
REPORT
I really like SAHO and the great care they provide, but they are outrageously expensive, especially on an already tight budget. Also, if you don't have an appointment, expect to wait a VERY LONG TIME,... Read More
I really like SAHO and the great care they provide, but they are outrageously expensive, especially on an already tight budget. Also, if you don't have an appointment, expect to wait a VERY LONG TIME, even if there's no one else in the lobby. I once was holding my anxious dog for almost an hour and a half just for him to get a quick shot. Won't be making that mistake again. Read Less
Heather Doane
2 May 2018
REPORT
We took our cat in after 5:00 with a big gash on his head that looked to be infected. The team made sure he was stable and worked us in an already busy schedule to get him care. I was surprised when I... Read More
We took our cat in after 5:00 with a big gash on his head that looked to be infected. The team made sure he was stable and worked us in an already busy schedule to get him care. I was surprised when I saw how reasonably priced they were as well. Read Less
Kim Turner
10 Apr 2018
REPORT
Everyone--from the doctors to the receptionists--are caring and compassionate professionals. It is within their character and nature to go above and beyond. This is especially true when it comes to m... Read More
Everyone--from the doctors to the receptionists--are caring and compassionate professionals. It is within their character and nature to go above and beyond. This is especially true when it comes to making a pet, whose end is near, as comfortable as possible. Read Less
Jennifer Sanchez
5 Apr 2018
REPORT
The staff are super friendly and greet my dogs by name. Love the daycare and that they have different play groups depending on your dog's energy and temperament. The extended hours are amazing - so ... Read More
The staff are super friendly and greet my dogs by name. Love the daycare and that they have different play groups depending on your dog's energy and temperament. The extended hours are amazing - so convenient to pick up medication before or after work. Read Less
Amanda Dycus
4 Apr 2018
REPORT
Absolutely love SAHO!! All of the vets and nurses that we've interacted with over the 8 years we've been there have been phenomenal. My Shitzsu actually rushes to get into the door every time we take ... Read More
Absolutely love SAHO!! All of the vets and nurses that we've interacted with over the 8 years we've been there have been phenomenal. My Shitzsu actually rushes to get into the door every time we take him for grooming because he loves all of the attention he gets. Sheila is the BEST!!! Their daycare looks like a blast too, I wish I could talk my Chihuahua into going but he likes his bed better ;-) Read Less
Rachel Gritz
4 Apr 2018
REPORT
I took my furbaby here On Saturday March 10 because my baby had been bitten in the paw buy a pitbull that he was trying to protect me and my three-year-old daughter from he's a 13 lb Chihuahua. They t... Read More
I took my furbaby here On Saturday March 10 because my baby had been bitten in the paw buy a pitbull that he was trying to protect me and my three-year-old daughter from he's a 13 lb Chihuahua. They took great care of my boy and made sure to explain everything they wanted to do and gave me the prices upfront. I will forever be grateful to them and will use them forever. Read Less
Terry Y.
14 Jul 2017
REPORT
I love the veterinarians at SS Small Animal Hospital. I've taken 3 of my pets there over the past 13+ years. My husband's cat passed away 2 years after my husband died. I've never witnessed such co... Read More
I love the veterinarians at SS Small Animal Hospital. I've taken 3 of my pets there over the past 13+ years. My husband's cat passed away 2 years after my husband died. I've never witnessed such compassion from any other vet in my life. The staff is friendly and helpful. When my dog has gone to the Emergency Center in Tulsa my vet in Sand Springs has always followed up with me and picked up the care when my fur baby was released. I wouldn't consider going anywhere else. Read Less
Kelli V.
21 Apr 2017
REPORT
Brought my 9 month old puppy there April 2017. He hadn't eaten in 2 days was vomiting, weak, just plain ill. They told us it was just a intestinal bacterial infection. Gave him a shot for nausea and a... Read More
Brought my 9 month old puppy there April 2017. He hadn't eaten in 2 days was vomiting, weak, just plain ill. They told us it was just a intestinal bacterial infection. Gave him a shot for nausea and antibiotics.Got him home that night, hr got worse, thought he was going to die.Next morning I got him into another vet, they said he had parvo. He survived with use of IV and antibiotics. I am so upset he was misdisgnosed, my fur baby almost died. Read Less
Michelle M
15 Apr 2017
REPORT
Beautiful, amazing new facility with lots to offer. Staff was very friendly and great with our kitties. Had a fantastic experience when we had to put one of our sweet kitties down...very accommodating... Read More
Beautiful, amazing new facility with lots to offer. Staff was very friendly and great with our kitties. Had a fantastic experience when we had to put one of our sweet kitties down...very accommodating, gave us plenty of time with him, comfortable place to spend his last moments together, and more. My only complaint is we haven't been scheduled with our regular doctor the last several times despite me telling them he was our vet. Overall great experience, though...definitely recommend SAHO! Read Less
Karly Popplewell
5 Apr 2017
REPORT
SAHO is definitely one of the best vets clinics I have ever used. The staff is so friendly, and my vet, Dr. Metcalf, took her time and was really thorough. Then, after the exam, she didn't just quickl... Read More
SAHO is definitely one of the best vets clinics I have ever used. The staff is so friendly, and my vet, Dr. Metcalf, took her time and was really thorough. Then, after the exam, she didn't just quickly leave the room. She answered about 100 of my questions with a smile and didn't leave until she made sure I didn't have any more. She also treated my puppy with such kindness and patience really making the experience less scary for him. The check in/waiting area and exam rooms are very clean and welcoming. Very short wait time from the time I checked in until the time I saw the vet. I can't say enough about how great my experience was. Read Less
Marilyn Barnard
20 Mar 2017
REPORT
We absolutely love SAHO. They really mean it when they say bring in your pet for an emergency look-see. They do complete care. Everyone is so helpful and nice. The Vets handled my cat with such care t... Read More
We absolutely love SAHO. They really mean it when they say bring in your pet for an emergency look-see. They do complete care. Everyone is so helpful and nice. The Vets handled my cat with such care that she didn't ever get frightened. I appreciate their knowledge and experience. Every visit has been a great experience. They call and check to see if the cat got better. Thanks. I highly recommend SAHO. Read Less
Catherine Pecher
27 Feb 2017
REPORT
On behalf of myself and my friend, I want to commend the staff at SAHO. Dr Strathe has always been my vet, but yesterday I went with a friend for end of life care for her elderly dog and it was a Sund... Read More
On behalf of myself and my friend, I want to commend the staff at SAHO. Dr Strathe has always been my vet, but yesterday I went with a friend for end of life care for her elderly dog and it was a Sunday and he was not available. Dr Jessica Metcalf and her assistant (I'm blanking on her name - tall and wears glasses) could not have been more compassionate or kind. Even when you have been through it multiple times, it's never easy to let go. Dr Metcalf took the time to establish a rapport and assure us it was the right decision after reviewing what was going on (we knew that, but for some reason every time it helps to hear a vet confirm it). We hadn't brought any blankets, but they took care of it and led us to a private grief room where we could sit on comfy couches and made a bed of blankets on the floor for her pet, and gave him Valium beforehand so he was sedated during the process. Afterward, we were asked if we had had enough time with him before we left and at no point felt rushed. We then exited from a back way so we didn't have to parade through the lobby while we were crying. The staff brought us bottles of water without our even asking and Kleenex. Gold standard for compassionate vet care. Also, I would like to say I have brought in my cats for care as well as gone with my friend when she has had issues, and the veterinary care has been exemplary. The facility is clean and beautiful, although that matters less to me than the veterinarians who so far I have observed are all wonderful. I believe we also saw Dr Walsh and Dr Kelly, two other awesome vets, and I have taken my animals to Dr Strathe for over 15 years, so I obviously am partial to him, but I have seen through going there with my friend and in emergencies the rest of the staff is knowledgeable and caring as well. If someone could please thank Dr Metcalf for both her compassionate manner and professionalism yesterday, I would appreciate it! It meant so much. Please thank the vet tech on duty with her as well and the front office staff for anticipating we would need the water and tissues. It made a hard day more bearable to have such competent staff with us. Thank you.Read Less
Sandra Butler
13 Feb 2017
REPORT
I've taken my English Bulldogs here and over the years have had the opportunity to have them seen by 4 different vets. All were knowledgeable and professional. The support staff are great too. I haven... Read More
I've taken my English Bulldogs here and over the years have had the opportunity to have them seen by 4 different vets. All were knowledgeable and professional. The support staff are great too. I haven't had to use their boarding services but wouldn't hesitate to take my dogs there if I had to. Friendly and professional. Read Less
Deborah Gullick Buchanan
12 Feb 2017
REPORT
We have used this clinic for our pets for years and just love them. The new facility is awesome and we have no compunction leaving our fur-babies there for the duration of a trip or just teeth cleanin... Read More
We have used this clinic for our pets for years and just love them. The new facility is awesome and we have no compunction leaving our fur-babies there for the duration of a trip or just teeth cleaning. At first only wanted to see the vet that we originally started with but have really enjoyed meeting the other vets. When a vet gets down on the floor to hold and comfort your distressed puppy then we feel we are at the right place. Read Less
Janna Langford
7 Feb 2017
REPORT
I've never dealt with a veterinarian and doggy spa/daycare that cared for my pets as much as I do. When we had to send one of my dogs to doggy heaven the staff were so gentle, loving and genuinely kin... Read More
I've never dealt with a veterinarian and doggy spa/daycare that cared for my pets as much as I do. When we had to send one of my dogs to doggy heaven the staff were so gentle, loving and genuinely kind. It was a personal experience tailored to our family's needs and wishes. I've also used their groomers and am very pleased - one of my two remaining dogs is an ass and the groomers were so good with he. He was t traumatized like I thought he might be, he came home happy and quite dapper. Very pleased! Won't go anywhere else!!! Read Less
Krystle Cloud-Phelps
7 Feb 2017
REPORT
Dr. Kelly is amazing....he worked miracles on my dog dobby. The front desk ladies are amazing and caring, the nurses in the back are amazing, and loved my dog just as much as I did. Dobby got in a dog... Read More
Dr. Kelly is amazing....he worked miracles on my dog dobby. The front desk ladies are amazing and caring, the nurses in the back are amazing, and loved my dog just as much as I did. Dobby got in a dog fight and almost lost his life and his leg, and dr. Kelly saved him and his leg. Thank you just doesn't say enough, but thank you from the bottom of out heats...the Phelps family.... Read Less
Debbie Kendrick Pattillo
29 Jan 2017
REPORT
You guys are the best. 2016 was a rough year for our family losing two babies (Sonboy 10/17/16 and Maggie 11/10/16) within a month apart. Dr. Hendricks and staff were so kind when we arrived after hou... Read More
You guys are the best. 2016 was a rough year for our family losing two babies (Sonboy 10/17/16 and Maggie 11/10/16) within a month apart. Dr. Hendricks and staff were so kind when we arrived after hours in October with Sonboy because he had taken a major turn for the worse due to cancer. There was no limit set for how long we could stay with him. In fact, when we decided to leave after his passing, the staff still asked if we were sure we were ready to leave. I can't thank you guys enough for showing love towards our babies and us. Read Less
Faye Headrick
14 Jan 2017
REPORT
Great experience with them. Love the facility and the housing options. Pricing is comparable. Only thing - may need to leave a list with them of all the items you bring in for your pet's overnight sta... Read More
Great experience with them. Love the facility and the housing options. Pricing is comparable. Only thing - may need to leave a list with them of all the items you bring in for your pet's overnight stay, to ensure you receive all the same items back. I would also recommend taking a picture. Staff is friendly and cares about the animals just as much as providing excellent service. I also appreciate that they ensure your pets are vaccinated and maintain records. Overall excellent experience and I would definitely use them again. Read Less
Rita Boyer
12 Jan 2017
REPORT
We were greeted at front desk with a warm welcome and very professional help. We did not have a scheduled appointment but we got right in Our doctor was great with our dog and with me. The dog/ Ge... Read More
We were greeted at front desk with a warm welcome and very professional help. We did not have a scheduled appointment but we got right in Our doctor was great with our dog and with me. The dog/ George Foreman is in the last month and one half of his life. So of course my tears came. The doctor was very professional and soothed my soul. All the Doctors and technicians are friendly , knowledgeable and helpful. The place is very clean and has diagnostic equipment , boarding, day care. It is a full service top quality place Rita Boyer Daniels Read Less
Vickie Naruszewicz
11 Jan 2017
REPORT
From the moment you walk in the door until you walk out, this is the best vet experience ever. The staff is friendly and welcoming and treats your pet as if it's their own. The vets are amazing. I've ... Read More
From the moment you walk in the door until you walk out, this is the best vet experience ever. The staff is friendly and welcoming and treats your pet as if it's their own. The vets are amazing. I've seen Dr Kelley and Dr Strathe and was amazed by the way they cared for my pets. They come in the room and get right on the floor with them, didn't even bat an eye when my bloodhound slung slobber all over. I can't say enough good things about them all. They are a blessing to their profession and I'm so grateful they're close to my home. Read Less
Michelle McKay
11 Jan 2017
REPORT
I've been taking my cat and dog here for about 3 years and we love them. Everyone is always very friendly and willing to listen. The new office is absolutely beautiful a very comfortable and welcoming... Read More
I've been taking my cat and dog here for about 3 years and we love them. Everyone is always very friendly and willing to listen. The new office is absolutely beautiful a very comfortable and welcoming place to go as well as clean and professional. We've been lucky and only had to go from normal check-ups but I trust them to be there if we do need them for more serious care. Read Less
Kimberly Watson
27 Dec 2016
REPORT
I have had a wonderful experience at SAHO with Dr. Hendrix and Dr. Kelley over the past few weeks. We came from another facility for a second opinion about a hip surgery. All conservative treatments w... Read More
I have had a wonderful experience at SAHO with Dr. Hendrix and Dr. Kelley over the past few weeks. We came from another facility for a second opinion about a hip surgery. All conservative treatments were tried and a decision was made to move to surgery, which will be later this week. I have had both doctors call to check on my dog and I have called a couple of times and been able to speak to either of them or have had my call returned the same day. The staff is wonderful to my doggy baby and they have been so kind and helpful with my kid babies too! Always offering snacks or drinks and there's a great kids area for them to play. At this point, I cannot say enough good for how much they have loved on my dog and have helped us with the difficult decision of surgery. I have never felt rushed with either doctor and have had all of my questions answered and care explained thoroughly. Thank you so much Dr. Hendrix and Dr. Kelley, I will recommend you to anyone who will listenRead Less
Jenese Wang
28 Nov 2016
REPORT
I took one of my corgis (Momo) in there for a second opinion regarding this health last Monday. Sadly he passed away Thursday morning. I had called Friday to schedule for my other corgi to get a bath ... Read More
I took one of my corgis (Momo) in there for a second opinion regarding this health last Monday. Sadly he passed away Thursday morning. I had called Friday to schedule for my other corgi to get a bath and shots. While on the phone I let them know about Momo. I received a call from Dr. Hendricks who we saw Monday night and she talked to me for a good while regarding him and today I received a sympathy card signed by numerous SAHO employees. I can't say enough good things about everyone there. They genuinely care and love the animals they encounter. Read Less
Kayla Cochran
5 Nov 2016
REPORT
The first time I went here was to put one of my older schnauzers down. They were so kind and passionate and made my dog and I feel at home during the process. A month later one of my other older dogs ... Read More
The first time I went here was to put one of my older schnauzers down. They were so kind and passionate and made my dog and I feel at home during the process. A month later one of my other older dogs got sick. Doctor Kelly is the best vet. He is like superman to my husband and I. He worked so hard to save sparky he cared about sparky as much as we did. He gave extra care and love to my animal. I ended of losing sparky in the battle but doctor Kelly made sparky last few months the best and most comfortable they could ever be. In the end doctor Kelly put down sparky with my husband and I there. It was amazing because we had no appointment and he was so busy. He still took the time to put down sparky him self instead of letting assistant or another vet do it . Doctor Kelly thank you so much for all you do. I wanted to write this for the past 8 months but couldn't bring my self to do it. We love you so much doctor Kelly and are thankful for all you do!!Read Less
Mary George
8 Oct 2016
REPORT
I went two this place twice. The second visit was because my puppy was occasionally favoring their left leg. I was worried so they were able to squeeze me in. I was very upset about the whole process... Read More
I went two this place twice. The second visit was because my puppy was occasionally favoring their left leg. I was worried so they were able to squeeze me in. I was very upset about the whole process. The vet try to convince me that my puppy needed knee surgery and that if she wasn't better to call him back in two weeks. The vet ran no x-rays and only after questioning him did he grab my dog and proceeded to try to convince me her knee was popping out of the socket. I went home and began to watch YouTube videos from vets that told me how to check my dogs legs. The only time my dog has any reaction was when I messed with her foot. After a week of her resting I noticed that she still would occassionally favor the one leg. I examined her again and there was no reaction to any kind of pressure that I applied or movement of her joints. I then examined her nails and noticed one was cracked on the very leg giving her trouble. I cut the nail and after that she no longer has any trouble with her leg. I paid the vet at the time to cut her nails and it was never mentioned that she had a crack nail. I read articles online that said a crack nail could result in a dog favoring one leg. I am glad that my dog is ok but very upset because the vet would have done a knee surgery on my dog even though it wasn't required. This place doesn't care one bit about the health or wellbeing of the animals just making a profit to cover their fancy knew building. I hope people avoid this place and research any medical recommendations online before trusting their opinion.Read Less
Ashley Lynn Henley
19 Sep 2016
REPORT
Definitely not pleased with the level of communication that I received from the office manager at small animal hospital. We paid for a puppy package and unfortunately due to circumstances out of our h... Read More
Definitely not pleased with the level of communication that I received from the office manager at small animal hospital. We paid for a puppy package and unfortunately due to circumstances out of our hands we were only able to get one part of it done. I called back because we have a new puppy that needed vaccines and asked if we could just put that towards the puppy package on Friday and the girl said the office manager would have to give me a call back Monday morning because she was out, but they don't see why that would be an issue. I didn't hear back from her today, so I called up there around 1:00 and asked if there were any notes. I spoke with Pam who told me that due to the circumstances, they would go ahead and credit what I paid to the puppy package and I'd pay the rest tomorrow when I brought the puppy in for her first appointment. We set up the appointment for tomorrow evening. Then, I get a call just a few minutes ago from Pam saying that they actually wouldn't be able to make that part of the puppy package deal that they gave, instead they'd have to charge as if it was a one time visit and it would only leave a 20.00 credit and then I'd have to pay for the puppy package. She said that she had to talk to her director and her director wouldn't allow it since it had been almost a year. I was confused and told her that she never mentioned having to run it by her director and wasn't sure why she didn't explain that to begin with rather than tell me it would be credited towards the puppy package I originally paid for and then all I'd owe is the remaining balance of 118.00. Instead it would be a lot more. Poor customer service in my opinion. If that was the case, instead of saying that was fine and making an appointment and telling me how much it would be, she could have told me from the beginning she would need to clear it with her director. Cancelled our appointment and made an appointment with another local vet who is about 50% cheaper and has better ratings and reviews anyway. I understand that it was almost a year and a different animal, but I feel that it should have been said upfront that she would need to ok this with her director before telling me it would be fine and making an appointment for us, while acting like it was no big deal.Read Less
Kaitlyn T.
12 Aug 2016
REPORT
They saved my kitties life. They found something that none of the other vets I have been to were able to figure out. Dr. Metcalf was so sweet and caring. I felt confident leaving my kitty in their han... Read More
They saved my kitties life. They found something that none of the other vets I have been to were able to figure out. Dr. Metcalf was so sweet and caring. I felt confident leaving my kitty in their hands. I was sure it was going to cost an arm and a leg and I was pleasantly surprised. I will always come back to Saho now. They really treat your animal like an extension of their little family and the staff is great. Thank god for SAHO. Read Less
Jannie B.
17 Apr 2016
REPORT
I wish I could give this place a negative rating. The whole process was less than stellar. Pam is the manager I spoke to was unapologetic and I said I'm writing a review she responded "ok." We took ou... Read More
I wish I could give this place a negative rating. The whole process was less than stellar. Pam is the manager I spoke to was unapologetic and I said I'm writing a review she responded "ok." We took our miniature poodle here and paid for 4 nights of "Luxury hotel". We go to drop him off- sure the facility is nice but they said he would be by himself unless we wanted to pay for play time. Which consisted of them opening the kennel to the other dogs. I looked at my husband and said I don't know about it here since we both work from home and he has never been by himself- the lady saw my discontent and said we will give it to you for not the extra charge of $40 but only this one time. I said ok. Only to find out that they charged my mother in law when she came to pick him up. He was due for a heartworm shot-which was $10 they said. They charged $20. My mother in law had to pay a total of $60 at pick up. Wow. Way to nickel and dime people. They stated you get extra blankets and a larger kennel with the "Luxury stay". They threw 3 thin what looked to be towels down. Ok. They also stated he would get to watch tv. Mind you the televisions are parallel from the  beds. He's not an avid tv watcher but this is what luxury I'm paying for??? Also I called back after he stayed and told the manager Pam- we were in a hurry when dropping him off that I forgot to fill out the refer a friend card. Pam stated that "The refer a friend card is only for first time visits and since your visit had passed that we cannot honor it." Again really? Yes Pam I understand it is for first time- it was his first time and she simply said sorry it had passed. Mind you it was 1 day ago since his "first visit." Ridiculous. Not to mention he came home very timid. Please take your pets to All Gods Creatures. The enclosing is smaller and they have a more keen eye on your pet. That place was more of a pet prison -with its white concrete walls and him being put in solitary confinement is not my idea of luxury. Especially when the bill totals to $160 for 4 Nights. He better be fed grass fed filet MinotUPDATE: They informed us that they would credit us back the $60 they over charged. It would take 7-10 business days and it has yet to be credited back. Not only do they have terrible customer service but they do not follow through on their word. If they credit it back I will update accordingly Read Less
Kat Bas
26 Feb 2016
REPORT
We love SAHO. The staff is amazing and ALWAYS friendly & welcoming! While we love & miss our vet back home, we are so very happy to have found SAHO after moving here. One less "new" experience to worr... Read More
We love SAHO. The staff is amazing and ALWAYS friendly & welcoming! While we love & miss our vet back home, we are so very happy to have found SAHO after moving here. One less "new" experience to worry about.Read Less
Jon Wilson
15 Dec 2015
REPORT
The doctors at SAHO have always been very professional, respectful, and knowledgeable. They have taken care of situations with our pets ranging from bringing home a new puppy to having to make a hard... Read More
The doctors at SAHO have always been very professional, respectful, and knowledgeable. They have taken care of situations with our pets ranging from bringing home a new puppy to having to make a hard and tough decision for an elderly dog. When we had an issue, Dr. Spriggs called personally and took care of it. They take the care of your pets and customer service seriously and we would recommend them to anyone.Read Less
56 speedster
4 Dec 2015
REPORT
Dr. Strathe has always gone above and beyond with compassionate care and treatment of my dogs for many years. The new facility is very nice and open with a clean and modern look. The staff is very co... Read More
Dr. Strathe has always gone above and beyond with compassionate care and treatment of my dogs for many years. The new facility is very nice and open with a clean and modern look. The staff is very considerate and friendly with very little waiting. There was no pushing for additional tests or products. Overall I am very pleased with my visits to SAHO and have no reservation in recommending them to anyone. Read Less
Lele M.
13 Mar 2014
REPORT
Finding good vet is just as important as establishing your own network of human healthcare providers. After moving to SS two years ago, I researched local services and facilities. I selected this gr... Read More
Finding good vet is just as important as establishing your own network of human healthcare providers. After moving to SS two years ago, I researched local services and facilities. I selected this group because 1) the vets are all grads of the outstanding program at OSU, 2) they have full services and new facility, and 3) they have the largest and coolest office cat; I have ever seen that greets you at the front desk. I have both a cat and a big dog that is under their group's care. The docs, techs, and office staff are caring, knowledgable and very helpful. Whether a routine vaccination or an urgent problem, you get excellent service and great comfort in knowing your furry kid is in capable hands. Sand Springs Small Animal Hosital is highly recommended by our family. Read Less
Erin Bjornberg
31 Dec 2013
REPORT
Dr. Kelley was the vet for our pets. We had a cat and a dog, both quite aged, so they had to have various medications and treatments to stay healthy. Dr. Kelley never steered us wrong. And, the dog... Read More
Dr. Kelley was the vet for our pets. We had a cat and a dog, both quite aged, so they had to have various medications and treatments to stay healthy. Dr. Kelley never steered us wrong. And, the dog lived to 15 years old and the cat to 20 years old. Dr. Kelley's knowledge is above the rest and his "bedside manner" with our pets was exceptional. Extremely trustworthy clinic. Read Less
Fran Beavers
10 Jun 2013
REPORT
Very compassionate. Excellent follow up.
Tami B.
28 May 2011
REPORT
Dr. Spriggs and the WHOLE staff are the very best... My three dogs have had the best care ever.
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12555 East 86th Street North
Owasso Oklahoma 74055
Business Hours
Monday
Mon
07:00AM-22:00PM
Tuesday
Tue
07:00AM-22:00PM
Wednesday
Wed
07:00AM-12:00PM
14:00PM-20:00PM
Thursday
Thu
07:00AM-22:00PM
Friday
Fri
07:00AM-22:00PM
Saturday
Sat
08:00AM-20:00PM
Sunday
Sun
08:00AM-20:00PM
Services
Allergies
Anaesthesiology
Boarding
Cardiology
Cold Laser
Dental
Dermatology
Deworming
Endoscopy
Euthanasia
Genetic Disease Testing
Grooming
In-House Blood Analysis
Isolation Unit
Laboratory
Lameness Locator
Laser Declawing
Microchipping
Neurology
Nutrition
Oncology
Ophthalmology
Radiology (X-Rays)
Surgery
Titer Testing
Ultrasound
Vaccinations
Incorrect information? Let us know

Small Animal Hospital of Owasso (SAHO)

Owasso, Oklahoma
(40)
12555 East 86th Street North
Owasso Oklahoma 74055
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Small Animal Hospital is a full-service veterinary medical facility located in Owasso, OK. The professional and courteous staff at SAHO seeks to provide the best possible medical care, surgical care and dental care for their highly-valued patients. We offer information, advice, and assistance whenever needed in a kind and compassionate manner. SAHO strives to offer excellence in veterinary care.
At SAHO, some of our patients are anything but small. From the biggest Mastiff to the smallest kitten, the Doctors of SAHO will help keep your furry family members as healthy as possible. We provide full service veterinary care for all breeds of dogs & cats. From the 250 pound Mastiff or Great Dane to the smallest Chihuahua or kitten, your family member will get the best care.
Monday
07:00AM-22:00PM
Tuesday
07:00AM-22:00PM
Wednesday
07:00AM-12:00PM
14:00PM-20:00PM
Thursday
07:00AM-22:00PM
Friday
07:00AM-22:00PM
Saturday
08:00AM-20:00PM
Sunday
08:00AM-20:00PM
Allergies
Anaesthesiology
Boarding
Cardiology
Cold Laser
Dental
Dermatology
Deworming
Endoscopy
Euthanasia
Genetic Disease Testing
Grooming
In-House Blood Analysis
Isolation Unit
Laboratory
Lameness Locator
Laser Declawing
Microchipping
Neurology
Nutrition
Oncology
Ophthalmology
Radiology (X-Rays)
Surgery
Titer Testing
Ultrasound
Vaccinations
{{staff.biography}}
Mindy Stowe
11 Jul 2018
REPORT
My dog Sammy loves going to his dr.'s office to get his food and sometimes to see his doctor. Everyone treats Sammy and I with great care. We love everyone at SAHO!
Stephen Adams
23 Jun 2018
REPORT
Great location and friendly staff. We were able to schedule a day camp in advance, get all our vet records transferred, so we were able to come in from out of town to drop our dog off in 10 minutes. ... Read More
Great location and friendly staff. We were able to schedule a day camp in advance, get all our vet records transferred, so we were able to come in from out of town to drop our dog off in 10 minutes. Could not have been happier with the experience and service. Read Less
Jaci Eades
8 Jun 2018
REPORT
They were nice and polite. They wait for anyone to come into the exam room was long but as soon as someone came in it did not take them long at all to see the problem and diagnose it. I told them what... Read More
They were nice and polite. They wait for anyone to come into the exam room was long but as soon as someone came in it did not take them long at all to see the problem and diagnose it. I told them what I could afford and they were wonderful on sticking to and still giving me the best quality care. Read Less
Craig V
30 May 2018
REPORT
SAHO has a long history of growth and innovation in pet care in the Owasso area. The staff is always polite and professional and cares about your pets health. The large pool of vets and broad range... Read More
SAHO has a long history of growth and innovation in pet care in the Owasso area. The staff is always polite and professional and cares about your pets health. The large pool of vets and broad range of hours makes a good fit for anyone's busy schedule. Dr Kelley has cared for several of our dogs over the years and has our loyalty. SAHO offers a broad range of pet care services like boarding, grooming, avian and other specialties. My Daughter takes her pet bird and receives equally compassionate care as well as our dogs spending time in boarding while we are out of town. It's quite convenient to have checkup's or procedures completed while the dogs are being boarded. Great Place!!!! Read Less
Jen -
9 May 2018
REPORT
I can’t say enough for the staff and vets at SAHO! Totally worth the 30 minute drive for the compassionate care we receive. I have always received amazing service from everyone at the clinic! Would hi... Read More
I can’t say enough for the staff and vets at SAHO! Totally worth the 30 minute drive for the compassionate care we receive. I have always received amazing service from everyone at the clinic! Would highly recommend to anyone looking for kind, caring veterinary care. Read Less
Kasey Mullen
3 May 2018
REPORT
I really like SAHO and the great care they provide, but they are outrageously expensive, especially on an already tight budget. Also, if you don't have an appointment, expect to wait a VERY LONG TIME,... Read More
I really like SAHO and the great care they provide, but they are outrageously expensive, especially on an already tight budget. Also, if you don't have an appointment, expect to wait a VERY LONG TIME, even if there's no one else in the lobby. I once was holding my anxious dog for almost an hour and a half just for him to get a quick shot. Won't be making that mistake again. Read Less
Heather Doane
2 May 2018
REPORT
We took our cat in after 5:00 with a big gash on his head that looked to be infected. The team made sure he was stable and worked us in an already busy schedule to get him care. I was surprised when I... Read More
We took our cat in after 5:00 with a big gash on his head that looked to be infected. The team made sure he was stable and worked us in an already busy schedule to get him care. I was surprised when I saw how reasonably priced they were as well. Read Less
Kim Turner
10 Apr 2018
REPORT
Everyone--from the doctors to the receptionists--are caring and compassionate professionals. It is within their character and nature to go above and beyond. This is especially true when it comes to m... Read More
Everyone--from the doctors to the receptionists--are caring and compassionate professionals. It is within their character and nature to go above and beyond. This is especially true when it comes to making a pet, whose end is near, as comfortable as possible. Read Less
Jennifer Sanchez
5 Apr 2018
REPORT
The staff are super friendly and greet my dogs by name. Love the daycare and that they have different play groups depending on your dog's energy and temperament. The extended hours are amazing - so ... Read More
The staff are super friendly and greet my dogs by name. Love the daycare and that they have different play groups depending on your dog's energy and temperament. The extended hours are amazing - so convenient to pick up medication before or after work. Read Less
Amanda Dycus
4 Apr 2018
REPORT
Absolutely love SAHO!! All of the vets and nurses that we've interacted with over the 8 years we've been there have been phenomenal. My Shitzsu actually rushes to get into the door every time we take ... Read More
Absolutely love SAHO!! All of the vets and nurses that we've interacted with over the 8 years we've been there have been phenomenal. My Shitzsu actually rushes to get into the door every time we take him for grooming because he loves all of the attention he gets. Sheila is the BEST!!! Their daycare looks like a blast too, I wish I could talk my Chihuahua into going but he likes his bed better ;-) Read Less
Rachel Gritz
4 Apr 2018
REPORT
I took my furbaby here On Saturday March 10 because my baby had been bitten in the paw buy a pitbull that he was trying to protect me and my three-year-old daughter from he's a 13 lb Chihuahua. They t... Read More
I took my furbaby here On Saturday March 10 because my baby had been bitten in the paw buy a pitbull that he was trying to protect me and my three-year-old daughter from he's a 13 lb Chihuahua. They took great care of my boy and made sure to explain everything they wanted to do and gave me the prices upfront. I will forever be grateful to them and will use them forever. Read Less
Terry Y.
14 Jul 2017
REPORT
I love the veterinarians at SS Small Animal Hospital. I've taken 3 of my pets there over the past 13+ years. My husband's cat passed away 2 years after my husband died. I've never witnessed such co... Read More
I love the veterinarians at SS Small Animal Hospital. I've taken 3 of my pets there over the past 13+ years. My husband's cat passed away 2 years after my husband died. I've never witnessed such compassion from any other vet in my life. The staff is friendly and helpful. When my dog has gone to the Emergency Center in Tulsa my vet in Sand Springs has always followed up with me and picked up the care when my fur baby was released. I wouldn't consider going anywhere else. Read Less
Kelli V.
21 Apr 2017
REPORT
Brought my 9 month old puppy there April 2017. He hadn't eaten in 2 days was vomiting, weak, just plain ill. They told us it was just a intestinal bacterial infection. Gave him a shot for nausea and a... Read More
Brought my 9 month old puppy there April 2017. He hadn't eaten in 2 days was vomiting, weak, just plain ill. They told us it was just a intestinal bacterial infection. Gave him a shot for nausea and antibiotics.Got him home that night, hr got worse, thought he was going to die.Next morning I got him into another vet, they said he had parvo. He survived with use of IV and antibiotics. I am so upset he was misdisgnosed, my fur baby almost died. Read Less
Michelle M
15 Apr 2017
REPORT
Beautiful, amazing new facility with lots to offer. Staff was very friendly and great with our kitties. Had a fantastic experience when we had to put one of our sweet kitties down...very accommodating... Read More
Beautiful, amazing new facility with lots to offer. Staff was very friendly and great with our kitties. Had a fantastic experience when we had to put one of our sweet kitties down...very accommodating, gave us plenty of time with him, comfortable place to spend his last moments together, and more. My only complaint is we haven't been scheduled with our regular doctor the last several times despite me telling them he was our vet. Overall great experience, though...definitely recommend SAHO! Read Less
Karly Popplewell
5 Apr 2017
REPORT
SAHO is definitely one of the best vets clinics I have ever used. The staff is so friendly, and my vet, Dr. Metcalf, took her time and was really thorough. Then, after the exam, she didn't just quickl... Read More
SAHO is definitely one of the best vets clinics I have ever used. The staff is so friendly, and my vet, Dr. Metcalf, took her time and was really thorough. Then, after the exam, she didn't just quickly leave the room. She answered about 100 of my questions with a smile and didn't leave until she made sure I didn't have any more. She also treated my puppy with such kindness and patience really making the experience less scary for him. The check in/waiting area and exam rooms are very clean and welcoming. Very short wait time from the time I checked in until the time I saw the vet. I can't say enough about how great my experience was. Read Less
Marilyn Barnard
20 Mar 2017
REPORT
We absolutely love SAHO. They really mean it when they say bring in your pet for an emergency look-see. They do complete care. Everyone is so helpful and nice. The Vets handled my cat with such care t... Read More
We absolutely love SAHO. They really mean it when they say bring in your pet for an emergency look-see. They do complete care. Everyone is so helpful and nice. The Vets handled my cat with such care that she didn't ever get frightened. I appreciate their knowledge and experience. Every visit has been a great experience. They call and check to see if the cat got better. Thanks. I highly recommend SAHO. Read Less
Catherine Pecher
27 Feb 2017
REPORT
On behalf of myself and my friend, I want to commend the staff at SAHO. Dr Strathe has always been my vet, but yesterday I went with a friend for end of life care for her elderly dog and it was a Sund... Read More
On behalf of myself and my friend, I want to commend the staff at SAHO. Dr Strathe has always been my vet, but yesterday I went with a friend for end of life care for her elderly dog and it was a Sunday and he was not available. Dr Jessica Metcalf and her assistant (I'm blanking on her name - tall and wears glasses) could not have been more compassionate or kind. Even when you have been through it multiple times, it's never easy to let go. Dr Metcalf took the time to establish a rapport and assure us it was the right decision after reviewing what was going on (we knew that, but for some reason every time it helps to hear a vet confirm it). We hadn't brought any blankets, but they took care of it and led us to a private grief room where we could sit on comfy couches and made a bed of blankets on the floor for her pet, and gave him Valium beforehand so he was sedated during the process. Afterward, we were asked if we had had enough time with him before we left and at no point felt rushed. We then exited from a back way so we didn't have to parade through the lobby while we were crying. The staff brought us bottles of water without our even asking and Kleenex. Gold standard for compassionate vet care. Also, I would like to say I have brought in my cats for care as well as gone with my friend when she has had issues, and the veterinary care has been exemplary. The facility is clean and beautiful, although that matters less to me than the veterinarians who so far I have observed are all wonderful. I believe we also saw Dr Walsh and Dr Kelly, two other awesome vets, and I have taken my animals to Dr Strathe for over 15 years, so I obviously am partial to him, but I have seen through going there with my friend and in emergencies the rest of the staff is knowledgeable and caring as well. If someone could please thank Dr Metcalf for both her compassionate manner and professionalism yesterday, I would appreciate it! It meant so much. Please thank the vet tech on duty with her as well and the front office staff for anticipating we would need the water and tissues. It made a hard day more bearable to have such competent staff with us. Thank you.Read Less
Sandra Butler
13 Feb 2017
REPORT
I've taken my English Bulldogs here and over the years have had the opportunity to have them seen by 4 different vets. All were knowledgeable and professional. The support staff are great too. I haven... Read More
I've taken my English Bulldogs here and over the years have had the opportunity to have them seen by 4 different vets. All were knowledgeable and professional. The support staff are great too. I haven't had to use their boarding services but wouldn't hesitate to take my dogs there if I had to. Friendly and professional. Read Less
Deborah Gullick Buchanan
12 Feb 2017
REPORT
We have used this clinic for our pets for years and just love them. The new facility is awesome and we have no compunction leaving our fur-babies there for the duration of a trip or just teeth cleanin... Read More
We have used this clinic for our pets for years and just love them. The new facility is awesome and we have no compunction leaving our fur-babies there for the duration of a trip or just teeth cleaning. At first only wanted to see the vet that we originally started with but have really enjoyed meeting the other vets. When a vet gets down on the floor to hold and comfort your distressed puppy then we feel we are at the right place. Read Less
Janna Langford
7 Feb 2017
REPORT
I've never dealt with a veterinarian and doggy spa/daycare that cared for my pets as much as I do. When we had to send one of my dogs to doggy heaven the staff were so gentle, loving and genuinely kin... Read More
I've never dealt with a veterinarian and doggy spa/daycare that cared for my pets as much as I do. When we had to send one of my dogs to doggy heaven the staff were so gentle, loving and genuinely kind. It was a personal experience tailored to our family's needs and wishes. I've also used their groomers and am very pleased - one of my two remaining dogs is an ass and the groomers were so good with he. He was t traumatized like I thought he might be, he came home happy and quite dapper. Very pleased! Won't go anywhere else!!! Read Less
Krystle Cloud-Phelps
7 Feb 2017
REPORT
Dr. Kelly is amazing....he worked miracles on my dog dobby. The front desk ladies are amazing and caring, the nurses in the back are amazing, and loved my dog just as much as I did. Dobby got in a dog... Read More
Dr. Kelly is amazing....he worked miracles on my dog dobby. The front desk ladies are amazing and caring, the nurses in the back are amazing, and loved my dog just as much as I did. Dobby got in a dog fight and almost lost his life and his leg, and dr. Kelly saved him and his leg. Thank you just doesn't say enough, but thank you from the bottom of out heats...the Phelps family.... Read Less
Debbie Kendrick Pattillo
29 Jan 2017
REPORT
You guys are the best. 2016 was a rough year for our family losing two babies (Sonboy 10/17/16 and Maggie 11/10/16) within a month apart. Dr. Hendricks and staff were so kind when we arrived after hou... Read More
You guys are the best. 2016 was a rough year for our family losing two babies (Sonboy 10/17/16 and Maggie 11/10/16) within a month apart. Dr. Hendricks and staff were so kind when we arrived after hours in October with Sonboy because he had taken a major turn for the worse due to cancer. There was no limit set for how long we could stay with him. In fact, when we decided to leave after his passing, the staff still asked if we were sure we were ready to leave. I can't thank you guys enough for showing love towards our babies and us. Read Less
Faye Headrick
14 Jan 2017
REPORT
Great experience with them. Love the facility and the housing options. Pricing is comparable. Only thing - may need to leave a list with them of all the items you bring in for your pet's overnight sta... Read More
Great experience with them. Love the facility and the housing options. Pricing is comparable. Only thing - may need to leave a list with them of all the items you bring in for your pet's overnight stay, to ensure you receive all the same items back. I would also recommend taking a picture. Staff is friendly and cares about the animals just as much as providing excellent service. I also appreciate that they ensure your pets are vaccinated and maintain records. Overall excellent experience and I would definitely use them again. Read Less
Rita Boyer
12 Jan 2017
REPORT
We were greeted at front desk with a warm welcome and very professional help. We did not have a scheduled appointment but we got right in Our doctor was great with our dog and with me. The dog/ Ge... Read More
We were greeted at front desk with a warm welcome and very professional help. We did not have a scheduled appointment but we got right in Our doctor was great with our dog and with me. The dog/ George Foreman is in the last month and one half of his life. So of course my tears came. The doctor was very professional and soothed my soul. All the Doctors and technicians are friendly , knowledgeable and helpful. The place is very clean and has diagnostic equipment , boarding, day care. It is a full service top quality place Rita Boyer Daniels Read Less
Vickie Naruszewicz
11 Jan 2017
REPORT
From the moment you walk in the door until you walk out, this is the best vet experience ever. The staff is friendly and welcoming and treats your pet as if it's their own. The vets are amazing. I've ... Read More
From the moment you walk in the door until you walk out, this is the best vet experience ever. The staff is friendly and welcoming and treats your pet as if it's their own. The vets are amazing. I've seen Dr Kelley and Dr Strathe and was amazed by the way they cared for my pets. They come in the room and get right on the floor with them, didn't even bat an eye when my bloodhound slung slobber all over. I can't say enough good things about them all. They are a blessing to their profession and I'm so grateful they're close to my home. Read Less
Michelle McKay
11 Jan 2017
REPORT
I've been taking my cat and dog here for about 3 years and we love them. Everyone is always very friendly and willing to listen. The new office is absolutely beautiful a very comfortable and welcoming... Read More
I've been taking my cat and dog here for about 3 years and we love them. Everyone is always very friendly and willing to listen. The new office is absolutely beautiful a very comfortable and welcoming place to go as well as clean and professional. We've been lucky and only had to go from normal check-ups but I trust them to be there if we do need them for more serious care. Read Less
Kimberly Watson
27 Dec 2016
REPORT
I have had a wonderful experience at SAHO with Dr. Hendrix and Dr. Kelley over the past few weeks. We came from another facility for a second opinion about a hip surgery. All conservative treatments w... Read More
I have had a wonderful experience at SAHO with Dr. Hendrix and Dr. Kelley over the past few weeks. We came from another facility for a second opinion about a hip surgery. All conservative treatments were tried and a decision was made to move to surgery, which will be later this week. I have had both doctors call to check on my dog and I have called a couple of times and been able to speak to either of them or have had my call returned the same day. The staff is wonderful to my doggy baby and they have been so kind and helpful with my kid babies too! Always offering snacks or drinks and there's a great kids area for them to play. At this point, I cannot say enough good for how much they have loved on my dog and have helped us with the difficult decision of surgery. I have never felt rushed with either doctor and have had all of my questions answered and care explained thoroughly. Thank you so much Dr. Hendrix and Dr. Kelley, I will recommend you to anyone who will listenRead Less
Jenese Wang
28 Nov 2016
REPORT
I took one of my corgis (Momo) in there for a second opinion regarding this health last Monday. Sadly he passed away Thursday morning. I had called Friday to schedule for my other corgi to get a bath ... Read More
I took one of my corgis (Momo) in there for a second opinion regarding this health last Monday. Sadly he passed away Thursday morning. I had called Friday to schedule for my other corgi to get a bath and shots. While on the phone I let them know about Momo. I received a call from Dr. Hendricks who we saw Monday night and she talked to me for a good while regarding him and today I received a sympathy card signed by numerous SAHO employees. I can't say enough good things about everyone there. They genuinely care and love the animals they encounter. Read Less
Kayla Cochran
5 Nov 2016
REPORT
The first time I went here was to put one of my older schnauzers down. They were so kind and passionate and made my dog and I feel at home during the process. A month later one of my other older dogs ... Read More
The first time I went here was to put one of my older schnauzers down. They were so kind and passionate and made my dog and I feel at home during the process. A month later one of my other older dogs got sick. Doctor Kelly is the best vet. He is like superman to my husband and I. He worked so hard to save sparky he cared about sparky as much as we did. He gave extra care and love to my animal. I ended of losing sparky in the battle but doctor Kelly made sparky last few months the best and most comfortable they could ever be. In the end doctor Kelly put down sparky with my husband and I there. It was amazing because we had no appointment and he was so busy. He still took the time to put down sparky him self instead of letting assistant or another vet do it . Doctor Kelly thank you so much for all you do. I wanted to write this for the past 8 months but couldn't bring my self to do it. We love you so much doctor Kelly and are thankful for all you do!!Read Less
Mary George
8 Oct 2016
REPORT
I went two this place twice. The second visit was because my puppy was occasionally favoring their left leg. I was worried so they were able to squeeze me in. I was very upset about the whole process... Read More
I went two this place twice. The second visit was because my puppy was occasionally favoring their left leg. I was worried so they were able to squeeze me in. I was very upset about the whole process. The vet try to convince me that my puppy needed knee surgery and that if she wasn't better to call him back in two weeks. The vet ran no x-rays and only after questioning him did he grab my dog and proceeded to try to convince me her knee was popping out of the socket. I went home and began to watch YouTube videos from vets that told me how to check my dogs legs. The only time my dog has any reaction was when I messed with her foot. After a week of her resting I noticed that she still would occassionally favor the one leg. I examined her again and there was no reaction to any kind of pressure that I applied or movement of her joints. I then examined her nails and noticed one was cracked on the very leg giving her trouble. I cut the nail and after that she no longer has any trouble with her leg. I paid the vet at the time to cut her nails and it was never mentioned that she had a crack nail. I read articles online that said a crack nail could result in a dog favoring one leg. I am glad that my dog is ok but very upset because the vet would have done a knee surgery on my dog even though it wasn't required. This place doesn't care one bit about the health or wellbeing of the animals just making a profit to cover their fancy knew building. I hope people avoid this place and research any medical recommendations online before trusting their opinion.Read Less
Ashley Lynn Henley
19 Sep 2016
REPORT
Definitely not pleased with the level of communication that I received from the office manager at small animal hospital. We paid for a puppy package and unfortunately due to circumstances out of our h... Read More
Definitely not pleased with the level of communication that I received from the office manager at small animal hospital. We paid for a puppy package and unfortunately due to circumstances out of our hands we were only able to get one part of it done. I called back because we have a new puppy that needed vaccines and asked if we could just put that towards the puppy package on Friday and the girl said the office manager would have to give me a call back Monday morning because she was out, but they don't see why that would be an issue. I didn't hear back from her today, so I called up there around 1:00 and asked if there were any notes. I spoke with Pam who told me that due to the circumstances, they would go ahead and credit what I paid to the puppy package and I'd pay the rest tomorrow when I brought the puppy in for her first appointment. We set up the appointment for tomorrow evening. Then, I get a call just a few minutes ago from Pam saying that they actually wouldn't be able to make that part of the puppy package deal that they gave, instead they'd have to charge as if it was a one time visit and it would only leave a 20.00 credit and then I'd have to pay for the puppy package. She said that she had to talk to her director and her director wouldn't allow it since it had been almost a year. I was confused and told her that she never mentioned having to run it by her director and wasn't sure why she didn't explain that to begin with rather than tell me it would be credited towards the puppy package I originally paid for and then all I'd owe is the remaining balance of 118.00. Instead it would be a lot more. Poor customer service in my opinion. If that was the case, instead of saying that was fine and making an appointment and telling me how much it would be, she could have told me from the beginning she would need to clear it with her director. Cancelled our appointment and made an appointment with another local vet who is about 50% cheaper and has better ratings and reviews anyway. I understand that it was almost a year and a different animal, but I feel that it should have been said upfront that she would need to ok this with her director before telling me it would be fine and making an appointment for us, while acting like it was no big deal.Read Less
Kaitlyn T.
12 Aug 2016
REPORT
They saved my kitties life. They found something that none of the other vets I have been to were able to figure out. Dr. Metcalf was so sweet and caring. I felt confident leaving my kitty in their han... Read More
They saved my kitties life. They found something that none of the other vets I have been to were able to figure out. Dr. Metcalf was so sweet and caring. I felt confident leaving my kitty in their hands. I was sure it was going to cost an arm and a leg and I was pleasantly surprised. I will always come back to Saho now. They really treat your animal like an extension of their little family and the staff is great. Thank god for SAHO. Read Less
Jannie B.
17 Apr 2016
REPORT
I wish I could give this place a negative rating. The whole process was less than stellar. Pam is the manager I spoke to was unapologetic and I said I'm writing a review she responded "ok." We took ou... Read More
I wish I could give this place a negative rating. The whole process was less than stellar. Pam is the manager I spoke to was unapologetic and I said I'm writing a review she responded "ok." We took our miniature poodle here and paid for 4 nights of "Luxury hotel". We go to drop him off- sure the facility is nice but they said he would be by himself unless we wanted to pay for play time. Which consisted of them opening the kennel to the other dogs. I looked at my husband and said I don't know about it here since we both work from home and he has never been by himself- the lady saw my discontent and said we will give it to you for not the extra charge of $40 but only this one time. I said ok. Only to find out that they charged my mother in law when she came to pick him up. He was due for a heartworm shot-which was $10 they said. They charged $20. My mother in law had to pay a total of $60 at pick up. Wow. Way to nickel and dime people. They stated you get extra blankets and a larger kennel with the "Luxury stay". They threw 3 thin what looked to be towels down. Ok. They also stated he would get to watch tv. Mind you the televisions are parallel from the  beds. He's not an avid tv watcher but this is what luxury I'm paying for??? Also I called back after he stayed and told the manager Pam- we were in a hurry when dropping him off that I forgot to fill out the refer a friend card. Pam stated that "The refer a friend card is only for first time visits and since your visit had passed that we cannot honor it." Again really? Yes Pam I understand it is for first time- it was his first time and she simply said sorry it had passed. Mind you it was 1 day ago since his "first visit." Ridiculous. Not to mention he came home very timid. Please take your pets to All Gods Creatures. The enclosing is smaller and they have a more keen eye on your pet. That place was more of a pet prison -with its white concrete walls and him being put in solitary confinement is not my idea of luxury. Especially when the bill totals to $160 for 4 Nights. He better be fed grass fed filet MinotUPDATE: They informed us that they would credit us back the $60 they over charged. It would take 7-10 business days and it has yet to be credited back. Not only do they have terrible customer service but they do not follow through on their word. If they credit it back I will update accordingly Read Less
Kat Bas
26 Feb 2016
REPORT
We love SAHO. The staff is amazing and ALWAYS friendly & welcoming! While we love & miss our vet back home, we are so very happy to have found SAHO after moving here. One less "new" experience to worr... Read More
We love SAHO. The staff is amazing and ALWAYS friendly & welcoming! While we love & miss our vet back home, we are so very happy to have found SAHO after moving here. One less "new" experience to worry about.Read Less
Jon Wilson
15 Dec 2015
REPORT
The doctors at SAHO have always been very professional, respectful, and knowledgeable. They have taken care of situations with our pets ranging from bringing home a new puppy to having to make a hard... Read More
The doctors at SAHO have always been very professional, respectful, and knowledgeable. They have taken care of situations with our pets ranging from bringing home a new puppy to having to make a hard and tough decision for an elderly dog. When we had an issue, Dr. Spriggs called personally and took care of it. They take the care of your pets and customer service seriously and we would recommend them to anyone.Read Less
56 speedster
4 Dec 2015
REPORT
Dr. Strathe has always gone above and beyond with compassionate care and treatment of my dogs for many years. The new facility is very nice and open with a clean and modern look. The staff is very co... Read More
Dr. Strathe has always gone above and beyond with compassionate care and treatment of my dogs for many years. The new facility is very nice and open with a clean and modern look. The staff is very considerate and friendly with very little waiting. There was no pushing for additional tests or products. Overall I am very pleased with my visits to SAHO and have no reservation in recommending them to anyone. Read Less
Lele M.
13 Mar 2014
REPORT
Finding good vet is just as important as establishing your own network of human healthcare providers. After moving to SS two years ago, I researched local services and facilities. I selected this gr... Read More
Finding good vet is just as important as establishing your own network of human healthcare providers. After moving to SS two years ago, I researched local services and facilities. I selected this group because 1) the vets are all grads of the outstanding program at OSU, 2) they have full services and new facility, and 3) they have the largest and coolest office cat; I have ever seen that greets you at the front desk. I have both a cat and a big dog that is under their group's care. The docs, techs, and office staff are caring, knowledgable and very helpful. Whether a routine vaccination or an urgent problem, you get excellent service and great comfort in knowing your furry kid is in capable hands. Sand Springs Small Animal Hosital is highly recommended by our family. Read Less
Erin Bjornberg
31 Dec 2013
REPORT
Dr. Kelley was the vet for our pets. We had a cat and a dog, both quite aged, so they had to have various medications and treatments to stay healthy. Dr. Kelley never steered us wrong. And, the dog... Read More
Dr. Kelley was the vet for our pets. We had a cat and a dog, both quite aged, so they had to have various medications and treatments to stay healthy. Dr. Kelley never steered us wrong. And, the dog lived to 15 years old and the cat to 20 years old. Dr. Kelley's knowledge is above the rest and his "bedside manner" with our pets was exceptional. Extremely trustworthy clinic. Read Less
Fran Beavers
10 Jun 2013
REPORT
Very compassionate. Excellent follow up.
Tami B.
28 May 2011
REPORT
Dr. Spriggs and the WHOLE staff are the very best... My three dogs have had the best care ever.
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