Albany Animal Hospital Inc Ken Fletcher Dvm

We've been taking our dog Wash there since we got him two years ago. They've always been great. They take good care of Wash and they are always friendly and happy to see him when he goes in. It's about $30 for a regular visit which seems reasonable to me. I've never priced elsewhere because we've always been happy here. Read Less

This is the second time I took my guinea pig in. All the staff are friendly and knowledgeable on guinea pigs. When I ask a question they answer it or do research on the question and tell me. Dr. Fletcher was so kind to get back to me after hours when I called the emergency services. Thanks again Donya Read Less

I have had my animals treated at the Animal Hospital for nearly a decade.  They are very compassionate and kind.  My favorite doctor is Dr. Glaze.  He's smart, and is so compassionate for the animals and the owners.  Dr. Burright is new, but also seems very knowledgeable and sweet. They are all budget conscious, which is helpful, especially in multiple pet households. Read Less

I have 8 animals and they all go here. Dr. Fletcher and Dr. Glaze are amazing veterinarians. The clinic staff are kind and caring and the prices for the services are very fair. I highly recommend this clinic! Read Less

Dr. Glaze has been nothing short of fantastic and compassionate. My roommate and I experienced his compassionate side when we brought in our very sick cat that had to be put down. We have brought in our newer cat, Sparky, who adores him. :) We will always come back here.Read Less

I was initially very pleased with Albany Animal Hospital. Their facilities appeared clean, the office staff was friendly and they arranged a timely appointment to see my dog. However, I can't ignore two issues that ruined my experience with this business: They make no apologies or even try to hide the fact that they're in business to make money. I understand that they're a business, but they're shameless. I took my dog in to have him checked for a growth on his ear, but the vet found it more important to try to sell me their special dog harnesses, as well as to shame me for not knowing what certain doggy illnesses were currently going around. By the time I left the initial visit, my bill was three times what I'd originally expected it to be. The worst part, however, was after my dog's procedure. He was sent home without an E. collar and when I got him home, he of course started scratching his wound. I called the vet and they told me to come on down and they'd give me a collar. When I arrived, I was promptly charged for the collar. I went ahead and paid for it, but I really think they could have offered it originally or at least included that price in my estimate. What kind of vet doesn't put an E collar on an animal after surgery? I've never been sent home without a collar on any of my pets. Overall, the vibe was just one of any other business who wants to make money. I didn't feel a lot of concern for my dog or for my satisfaction. Disappointing. Read Less

Absolutely love Dr. Glaze and Dr. Fletcher. They are both very knowledgeable and great with our three dogs. We typically see Dr. Glaze as our regular vet and he explains everything and gives us different options and suggestions for treatment of ailments.The rest of the support staff are wonderful too and have taken the time to get to know our animals, even our shy Lab, has warmed up to them. Read Less

I have brought my dogs and cat here for about eight years. Both Dr. Fletcher and Dr. Glaze are great veterinarians. They're very knowledgeable and friendly, and they both do a great job explaining what is going on with whichever of my pets they're working with. The technicians are very nice, and are great with all of our animals! Also, the receptionists are very accommodating to my schedule and are understanding about rescheduling appointments. My only complaint is that you have to pay the full cost of the visit and any tests/medications at the time of the appointment. However, they do take CreditCare. Overall, I highly recommend this office! Everyone is very professional, knowledgable, and nice. Read Less

After much research on different veterinarians in town, I settled on Albany Animal Hospital. Now, I had heard nor read anything about Dr. Glaze and everything about Dr. Fletcher. I am left wondering why. Dr. Glaze is absolutely wonderful. We went in for a consult, as we are new in town, and wanted to get into a local vet. She had no health issues at the time, other than her neurotic paw licking. He brought in a microscope and let us look at the active yeast cells likely causing her habitual licking. He was even honest with us and told us there weren't enough cells to start on any meds and recommended a home remedy instead. Wow. In  addition, he discussed some of the local concerns for pets here, which are VERY different from Florida. Brought light to some precautions in the area. Again, an absolute wonderful vet. Now about a month after my initial visit....My pug gets an eye infection. As she recurrently does. Except this time it's bad and continued to come back, even after two 10 day antibiotic cycles. Her eye infections have always cleared up after one 7-10 cycle, so I was extremely concerned. I called the vet and made an "urgent care" appt (love the convenience of that and totally worth $17!) and requested to see Dr. Glaze. He quickly found the root of  the problem, which I won't get into, but he is super knowledgeable and informing during the process. He was confident in his dx and prescriptions, which I started that night. They worked, almost immediately, and she is doing so much better!!! Now as knowledgeable as he is, he also recognizes when a specialist is needed. He mentioned if the medicine prescribed didn't work he would need to refer us to an eye specialist. Happy that wasn't the case! So, all in all, I have been very happy with our decision and love Dr. Glaze! Oh, and so does Penni Pooh :) Read Less

We brought our rescue dog in to get her teeth cleaned. The Vet walks in feels our dogs jaw and states I will need to pull all of her teeth. It will cost about $800.00   Really Seriously?????  Thank God there was  a Banfield Hospital in Salem. They cleaned her teeth and took excellent care of her the bill included her meds. Total cost $230.00   I have had excellent luck with Banfield in the past. Beware of just excepting the first diagnosis people. Treat as you would your own health get a second opinion.  The scary part is the The Albany Animal Hospital was busy. I will not be back EVER... Read Less

Our cat, Pepper, who we adopted from the local humane society had mega colon at the time of adoption and we have struggled to find a vet who will either a) give us an affordable price for care (which she requires quite a bit of -- enemas every few months, anal gland expression, regular blood work etc) and b) is an honest doctor who gives her the best care and treats us with respect.  When our regular veterinarian, Joey Goldthorpe at Willamette Veterinary Hospital (also a god send) was not available to treat her for an extremely swollen anal gland (to the point where she was not able to make a b/m) we were in a panic to find another doctor.  We have seen many doctors, including others at Willamette who did not impress us at all.  We have been charged exorbitant amounts that are completely ridiculous for two college students to pay and it has made us weary of vets everywhere.  All that changed when we made an appointment with Dr. Glaze.My roommate and I were terrified as we drove to the clinic, picturing absurdly large numbers and terrifying conditions that we wouldn't be able to afford and what would happen if that were to happen.  All our worries were soothed as soon as we were lead to our exam room where we met Dr.Glaze and his assistant (I didn't catch his name but he was a young man with short hair and very good with our Pepper!).  We never for even a moment felt pressured, or like we were being cheated.  Dr. Glaze was extremely gentle with Pepper (who usually hates virtually all people she doesn't know well to be quite so handsy with her) and she took to him immediately, giving me an amazing feeling about him from the get go.He considered our financial troubles and how best to treat the very swollen gland and came up with an excellent plan of care that was very much in our price range.  He was very patient with us and answered all of our questions before he presented an invoice with all prices listed and the total (with a high end and a low end) so we had a range of what would be expected to pay.  We looked it over, signed the documents necessary and left her with them for about 1.5 hours.  When we returned, she was certainly sedated, but very much more comfortable.  We were even spared $20 off the original $160 estimate and were so very grateful.  Dr. Glaze is an honest doctor who exhibits compassion for both his patients and the pet parents, seeking to help all parties involved.  He is a truly amazing doctor and we are certainly planning on returning for all future vet care.Once the treatment was complete, he sat down with us and explained how it had gone in just enough detail but never speaking down to us, and let us know that she may be at the cusp of stage two kidney disease.  While my first reaction was to panic, he again soothed my nerves by letting me know that I should keep doing what I was already doing and that we would come in for bloodwork in about six months.  Previously visiting a clinic where they did an extensive senior blood panel  (which he referred to as the "Rolls Royce" of blood panels!) he advised us that it would be nowhere near as expensive and he would focus specifically on the kidneys.Do yourself a favor if you wish to have an honest doctor who will help both you and your beloved pet, and go to see Dr. Glaze!  He is a remarkable and wonderful doctor! Read Less

My family has been going to Dr. Fletcher since he opened up shop in the mid-1990s. He and his staff have gone above and beyond for our family's pets and at a reasonable cost. Not to mention the charity work they do for SafeHaven Humane Society and abandoned animals. Our cat, Penny, was diagnosed with both pancreatitis AND fatty liver disease which had opposite treatment plans. Even though our kitty was what you might term "a lost cause" he still stayed up late with her to try to feed and nurse her and reduce her discomfort in her final days. He even brought another kitty of ours (a wimpy thing) back from the dead to be bigger and stronger than ever before. We've taken cats, dogs, ferrets, chinchillas, and rabbits and every time it has been a positive experience; he never over-worries his clients and is very upfront about the seriousness (or non-seriousness) of what is going on with your pet. Also, at no point have we ever felt taken advantage of like we have at some animal hospitals in relation to billing. In the case of the wimpy kitty brought back to life, we had initially taken him to a 24-hour emergency clinic because Dr. Fletcher was not immediately available and the cost of his emergency care (not to mention procedures that Dr. Fletcher deemed unnecessary and even dangerous for the cat in his at the time current health) was more for those 8-12 hours he was there than the whole week or so of care that Albany Animal Hospital wound up providing to him. In short, if you are looking for quality vet care and don't want to have your wallet pinched, I wholeheartedly recommend this facility. Read Less