25 Reviews

Hart Road Animal Hospital

Beaverton, Oregon
General Info
A great local veterinarian loves your pet (almost) as much as you do by providing the best preventive pet health care. From nose-to-tail veterinary medical exams to vaccinations, microchipping, dental care and surgery, you’ll find the vet your pet deserves at your neighborhood Banfield Pet Hospital®. We’re committed to partnering with you for your pet’s health and happiness, and your peace of mind with:• 900+ hospitals with convenient evening and weekend hours • Optimum Wellness Plans® for affordable and comprehensive care • Online access to your pet's medical records • And so much more! Banfield is here to take the best possible care of your furry family members. We hope to meet you and your pet soon!
Team
{{staff.biography}}
Reviews
Abdul Ismail
29 Jan 2018
REPORT
Good service and they take good care of your pet :)
Ilene Griffis
10 Dec 2017
REPORT
Fabulous people, fair prices, loving care!
E C
1 Nov 2017
REPORT
I ended up paying $502 for my visit with two indoor cats. The doctor and technician together, made me feel that I should get THE BASICS, at the very least. If I don't get this xxxx shot, then I should... Read More
I ended up paying $502 for my visit with two indoor cats. The doctor and technician together, made me feel that I should get THE BASICS, at the very least. If I don't get this xxxx shot, then I should at least get the rabies vaccine, because rabies does exist in Oregon and your cat could get quarantined by the government and a bat could get inside my house--even though they knew my cats were indoors, without exception. I had already rejected the other vaccine so I felt pressured to accept at least the rabies one. And then the xxxx vaccine takes care of so many things--even though I had no idea what any of them were--and the doctor herself recommended it highly as another basic vaccine that should be repeated. And then the blood work--this, I was not even told what it would look for in my cats. I saw the price for my first cat, the one without the head bump, and because it was $171, I thought that it wasn't terrible. After they gave my cats the vaccines they didn't need, they gave me an updated invoice suggesting I get fecal testing done. This had not been discussed at the initial invoice discussion, and I realize NOW that they thought they could get extra money from me. I didn't realize it at the time and was only confused, and since it had been an extra on top of several extras, I said I would think about it, rejecting it. But even though I had already rejected two of the tests, the total STILL amounted to over $500. For my second cat, he did everything my first cat did, which totalled $171, but because the doctor claimed that the wound on his head might be "cancerous," they were going to do needlework and send it out to a lab. I knew this bump wasn't cancerous because it had started out as a mere scratch from playing with my other cat and had grown because he kept scratching it, not allowing it to heal. A scratch doesn't turn into cancer. But maybe the doctor didn't believe me. I was made to feel like I didn't have any authoritative say over my cat, and that this test was an absolute to make sure it wasn't cancerous. After the doctor went out, the technician brought additional invoices of what dental cleaning for both cats and the surgery for my one cat would be. The amounts were atrocious, and she said that they were more expensive than other places because they didn't "cut corners," and went on to explain each detail. The total for my cat with the head bump was over a thousand dollars. I asked for an invoice with just the surgery and not the dental cleaning to be emailed. She then brought some weight-loss food samples and a handful of flyers and kept talking endlessly, even though I knew my cats were frazzled and I wanted to get them as soon as possible. I don't need to have flyers explained to me at length. It was all mentally exhausting--because she was so cheerful I also had to maintain a happy exterior. Finally, I nearly cried when I saw the total at the cashier--$502 for what was initially in my mind supposed to be a basic exam and a checkup on my cat's head wound. I was dazed. I couldn't mentally process everything, and I realized that all the individual tests had added up to an overwhelming amount. But the friendly receptionist wouldn't stop talking. I know it's her job and I appreciated her doing it, but it made me even more depressed. I wondered if this hospital is just exploiting me and wringing money out of me. In the end, what had my cats really gotten? When I got home, I was so ashamed of my mental weakness and inability to say no, that I couldn't even tell the amount to my mom. After telling her about the visit, she told me that I'd been scammed. She comforted me telling me that I'd learned a lesson. I definitely did. I appreciate their friendliness to my cats, of course. They treated my cats gently and with kindness. That should be the case with all vets. I just felt afterward that I was being accused with huge smiles that as a loving cat owner I should do all these needless tests and vaccines because don't I love them? Read Less
Deven F.
6 Aug 2017
REPORT
Hart Road Animal Hospital and Dr. Smith is AMAZING! I don't know why I ever left but I learned my lesson and will never go anywhere else again. After several horrible experiences at the Beaverton Comp... Read More
Hart Road Animal Hospital and Dr. Smith is AMAZING! I don't know why I ever left but I learned my lesson and will never go anywhere else again. After several horrible experiences at the Beaverton Companion Pet Clinic, and their vet telling me to get rid of our very young cat because he has a treatable behavioral issue, we returned to Hart Road as we were previous clients. We were distraught and desperate. They welcomed us back, called our kitty a "fine little man", and committed to helping him live a more anxiety-free life. They were so kind and compassionate and we left feeling like we were actually getting some help for our guy. The entire team is wonderful, including the techs and the receptionists. I can't recommend Hart Road and Dr. Smith enough, we will never go anywhere else again! Read Less
Yolanda E.
6 Jun 2017
REPORT
-Relatively inexpensive-friendly staff-didn't have to wait long-Kind and gentle with my pet-The only thing less than perfect was that the vet seemed a little rushed even though the place did not look ... Read More
-Relatively inexpensive-friendly staff-didn't have to wait long-Kind and gentle with my pet-The only thing less than perfect was that the vet seemed a little rushed even though the place did not look busy when I was there. Read Less
Blythe W
10 Mar 2017
REPORT
The only place we will bring our cat!
Ellen W.
14 Dec 2016
REPORT
We love Dr. Smith. Hart Road Animal Hospital is definitely not as cheap as your budget clinic but prices are comparable, as in its worth the extra money to pay a bigger price for better quality doctor... Read More
We love Dr. Smith. Hart Road Animal Hospital is definitely not as cheap as your budget clinic but prices are comparable, as in its worth the extra money to pay a bigger price for better quality doctor. The quality of attention and care is excellent, and they take Care Credit. We also took our dog to Companion as the reviewer before this, not in Allen location so I can't speak for that one. Companion had a low office visit fee but vaccines are on par with Hart Rd. Read Less
Bryan Mabe
31 Oct 2016
REPORT
Hart Road Animal Hospital is a small, but very comfortable veterinary clinic. As small as it is, I haven't had any issues with scheduling or slow service. .the employees are very gentle and good at m... Read More
Hart Road Animal Hospital is a small, but very comfortable veterinary clinic. As small as it is, I haven't had any issues with scheduling or slow service. .the employees are very gentle and good at making you feel comfortable with giving them responsibility for your family pet. They explain everything to you rather than treat you like you don't know anything (some drs. and vets often do at other places). I recommend them for any issues you have with your pet. They're great people. Let them prove it to you.Read Less
Michael R.
18 Oct 2016
REPORT
We love the team out at Hart Road and have entrusted them with the care of our dogs for years. We've used them for everything - ranging from nail clippings to eye surgery - and they are reassuring, he... Read More
We love the team out at Hart Road and have entrusted them with the care of our dogs for years. We've used them for everything - ranging from nail clippings to eye surgery - and they are reassuring, helpful and professional. Dr. Smith is fantastic. Strongly, strongly recommend. Read Less
scott reese
11 Sep 2016
REPORT
Very attentive and focused.
Chloe G.
13 Jul 2016
REPORT
Let me first start by saying that I'm very picky about my vets. I've always had a lot of animals and used to work at several vet clinics and throughout the pet industry in nutrition and such. I just m... Read More
Let me first start by saying that I'm very picky about my vets. I've always had a lot of animals and used to work at several vet clinics and throughout the pet industry in nutrition and such. I just moved back to the area and was quite distraught to leave my last vet in the other state, who I had a close bond with as she had taken care and helped me nurse back to health all my rescue animals as well as fosters. I've been to several vets in the area and could tell off the bat that they were not for me. I visited Hart Road Animal Hospital today on the recommendation of two coworkers. I was very pleasantly surprised. All the staff were so caring and Dr Smith didn't talk to me like I was an idiot. It's a small vet in the heart of beaverton. Everything looked clean and we'll cared for. They went the extra mile and got my little dog a soft cushion to lay on and a fuzzy blanket to wrap her in while she was being examined. They explained everything they were doing and took the steps and tests needed to figure out what was going on with my pups eye. We went home with meds and scheduled a check up for next week. As well as reccomended me to a local dog cardiologist. My other dogs are due for their booster shots and we will do that all together next week. Dr smith was very pleasant and you could tell all the employees liked their job and genuinely cared about me and my little fur family. I will now be bringing all my pets here in the future and would recommend them to everyone. Thank you Hart Road. Read Less
Jenny Sheets
18 May 2016
REPORT
I will only ever take my cats here. Why? -Separate area for cats (room only used for cat appointments, complete with pheromone diffuser) -Staff knows how to treat cats compared to dogs. Very compete... Read More
I will only ever take my cats here. Why? -Separate area for cats (room only used for cat appointments, complete with pheromone diffuser) -Staff knows how to treat cats compared to dogs. Very competent and compassionate, efficient, and effective. -Doctor provides definitive recommendations for care; she is opinionated, which is a breath of fresh air if you've ever had a vet shrug at you and offer twelve different treatment options for you to choose from. -Cost of care often comes in under what they estimate for surgical procedures. -Doctor clearly wishes to minimize impact of care on the animal. If a followup visit isn't truly necessary (additional cost plus additional trauma for the animal), she won't schedule one. I had a minor surgery on my cat that I assumed would require a followup, but the doctor said that wasn't necessary due to her confidence in the procedure's efficacy. -Cost of care is lower than I would expect for a small clinic. I just paid $200 for a very delicate procedure that required pre-anesthesia screening, general anesthesia, a deep ear cleaning, careful removal of buildup on top of the eardrum, and medication. I would have expected to pay twice that much! This is a minimalistic clinic, but it is clean and run well. There is no upselling of anything (treatments, treats, food, etc.). They are professional, compassionate, and do what needs to be done - and ONLY what needs to be done - for your animal's health. Even as a low-income student, I have never had an issue with their prices, despite their being a small clinic. And I TRUST them, which means the world to me and my kitties. Read Less
Sue Connelly
27 Mar 2015
REPORT
Thank you Hart Road Animal Hospital, Best service and friendly staff. they were very responsive and compassionate with my pets needs. I will use them from now on. Thank you for taking care of Felix -R... Read More
Thank you Hart Road Animal Hospital, Best service and friendly staff. they were very responsive and compassionate with my pets needs. I will use them from now on. Thank you for taking care of Felix -Rich Shires. Read Less
Sara J.
11 Mar 2014
REPORT
My pitbull Charli is known and loved on site by everyone. They treat her like my child (because she is) and give her amazing care. I would consider myself a helicopter parent of my first pet and they ... Read More
My pitbull Charli is known and loved on site by everyone. They treat her like my child (because she is) and give her amazing care. I would consider myself a helicopter parent of my first pet and they answer my questions with patience and in detail. The thing that goes above and beyond for me is that they will submit all the pet insurance claims for me. This saves me so much time and hassle and I love this bonus. My last vet didn't offer this service and it will definitely keep me a loyal customer. Read Less
Jung K.
31 Aug 2013
REPORT
We love Corey (sp?) the vet tech!  She is just wonderful and great at nail grinding.  We met her during our first vet visit with Dr. Smith, who is also very thorough, gentle, and patient.  Unlike othe... Read More
We love Corey (sp?) the vet tech!  She is just wonderful and great at nail grinding.  We met her during our first vet visit with Dr. Smith, who is also very thorough, gentle, and patient.  Unlike other vets I have visited in the past, Dr. Smith was able to finally resolve a stubborn derm. problem because she really took the time for a thorough exam.  In other words, she didn't act like a know-it-all, condescending doctor.They are a little pricey, but I really appreciated Dr. Smith informing me about the price during the visit and wasn't like other vets who think patients will just automatically fork over money for any procedure. Read Less
Lex O.
27 Jul 2013
REPORT
We've been going to Hart Road for 4 years. They are so friendly, it's clear how much they adore animals. We have a dog and 2 cats who all actually like going to the vet because they love these doctors... Read More
We've been going to Hart Road for 4 years. They are so friendly, it's clear how much they adore animals. We have a dog and 2 cats who all actually like going to the vet because they love these doctors and techs. We've referred two other families and they agree that Hart Road is the best! Read Less
Carrie T.
22 Oct 2011
REPORT
My dog was very sick and these vets cured her!   I had been to other vets for her skin problems, and kept getting the same things done.  They were all so friendly and knowledgable.  I will always go b... Read More
My dog was very sick and these vets cured her!   I had been to other vets for her skin problems, and kept getting the same things done.  They were all so friendly and knowledgable.  I will always go back, and I am getting a kitten soon.  I do not think they were too expensive for what I got, and the visit was very personal. Read Less
Carriedogmom
22 Oct 2011
REPORT
I really like these vets- they know a lot and really told me everything. I was so happy they helped my dog and I told my friends to go there too. I did not think the prices were any worse than elsew... Read More
I really like these vets- they know a lot and really told me everything. I was so happy they helped my dog and I told my friends to go there too. I did not think the prices were any worse than elsewhere, and they give me personal care, not just an assembly line. They were telling me why my dog did not need a vaccine I thought she would need. Read Less
A Google User
3 May 2010
REPORT
I'm a frequent flyer at the vet clinic with four dogs and a cat. I find their service to be friendly and professional, and you can tell they really care about their clients. I don't normally write r... Read More
I'm a frequent flyer at the vet clinic with four dogs and a cat. I find their service to be friendly and professional, and you can tell they really care about their clients. I don't normally write reviews, but I was a bit disturbed by the really horribly negative review below, especially regarding pricing. Hart Road isn't out of line with other clinics (and yes, long ago when I only had 2 dogs I used to take them to Companion). You won't regret trying them. Read Less
Nicholas Libby
8 Mar 2010
REPORT
We had to put a family pet down and they were very kind and careful about it all. Gave us all the options we could take and explained everything very thoroughly. Definitely not a happy thing to go thr... Read More
We had to put a family pet down and they were very kind and careful about it all. Gave us all the options we could take and explained everything very thoroughly. Definitely not a happy thing to go through but the staff here sure take a bit of the sting out of it. Read Less
Stefanie M.
23 Oct 2009
REPORT
This animal hospital has very poor customer service! I called to ask a few questions and the receptionist was very rude and had a lot of attitude! I couldn't believe it! They definitely won't be getti... Read More
This animal hospital has very poor customer service! I called to ask a few questions and the receptionist was very rude and had a lot of attitude! I couldn't believe it! They definitely won't be getting my business or from anyone else I know!Costs of products or services do not matter to me. What matters is quality of the care. I'd much rather pay a higher vet bill than be treated poorly by staff members. Also, knowing my pet is truly being taken care of and show compassion, matters most to me. Read Less
anna0007
17 Aug 2009
REPORT
I went to Companion Pet Clinic (CPC) in the end, since Hart Road vets are such quacks and theifs. Cost comparison: CPC vs Hart Rd Office visit: $26 vs $50 Revolution medicine: $16 vs $28 Fecal sampl... Read More
I went to Companion Pet Clinic (CPC) in the end, since Hart Road vets are such quacks and theifs. Cost comparison: CPC vs Hart Rd Office visit: $26 vs $50 Revolution medicine: $16 vs $28 Fecal sampling: $16.50 vs $28 Antibiotic Eye Drops: $14 vs $23 Teeth Cleaning: $150 vs $300 This is just to name a few cost differences. The vets at Hart Road are all out to get you to pay ridiculous amounts. The vet (Dr Smith) prescribed 3 different expensive medicines for my cat's symptoms despite my verifying a few times if those medicines were truly necessary. It didn't seem like my cat needed all these medicines. But the vet insisted (of course, since she wanted to make money), and told me the price of the medicines. They seemed really expensive, so i told her i would like to buy them online instead (like 1800petmeds) and for her to just write me a prescription, but she said my cat needed the medicines immediately or else. So i got fooled and paid up for everything. One week later, my pet's ear symptoms have gotten worse. So i went to a different vet (CPC), who diagnosed differently and gave me much cheaper medicines, and now my cat is doing well. Not only are Hart Rd vets completely incapable of even diagnosing your pets correctly, they purposely try to trick you into buying unnecessary medicines to milk as much money out of you as possible. I went to Companion Pet Clinic (CPC) in the end. Cost comparison: CPC vs Hart Rd Office visit: $26 vs $50 Revolution medicine: $16 vs $28 Fecal sampling: $16.50 vs $28 Antibiotic Eye Drops: $14 vs $23 This is just to name a few. Read Less
Anndee80
9 Jan 2009
REPORT
Love this vet clinic. Small, friendly, helpful, caring. Prices are about the same in all the nearby vets. But this vet goes out of her way to explain all problems. She also has a great free pupp... Read More
Love this vet clinic. Small, friendly, helpful, caring. Prices are about the same in all the nearby vets. But this vet goes out of her way to explain all problems. She also has a great free puppy class on Saturdays. Never heard of that before. The class is to teach the puppies that vets are a good place to visit. The puppies play with each other, get lots of treats and get fun exams and nail trims. The vet said she wants to make sure that the puppies grow up to be dogs that are not traumatized by going to the Vet. What a fantastic idea. I live in the neighborhood, so when we go out for walks we stop by to talk. We are always welcomed. This vet reminds me of old times, small town friendlness and helpfulness. Read Less
malisonj
11 Jun 2008
REPORT
I started going to Hart Road when I got my two puppies. The first check up ended up costing $399.00 for both. I was shocked! I thought perhaps it was because it was the very first time they had bee... Read More
I started going to Hart Road when I got my two puppies. The first check up ended up costing $399.00 for both. I was shocked! I thought perhaps it was because it was the very first time they had been to the vets. Oh...how wrong I was. I went back two days later because one of my dogs had what appeared to be a cold and they thought he needed Xray. The visit ended up costing me $400. Three hundred was for the x ray and 100 was for an office visit/exam even though we were just there two days earlier. The dog ended up needing surgery and through their recommendation I found a surgeon to perform a necessary who asked to see the X rays taken at Hart Road. I requested them and they charged me $25.oo to borrow them and would credit me when they got the X Ray back. I already paid $300 for them!!!!! For my other dog I was quoted an $800. fee to get him neutered, I checked around and ended up getting him neutered at another vet and a id chip installation for under $100. I don't know why I kept going back. I just wanted consistent care for my dogs. But I can't anymore. Last night my dog tore his dew claw out just before they closed. They recommended an emergency vet. I live less than three blocks from Hart road. I ended up calling Aloha Vet who were closing and they stayed open to care for my dog even though they have never seen him. And finally, this morning I ordered meds for my dog from an on line pet med co. My vet refused to verify the Rx for Heartgard even though it will save me money and ensure my dogs from Heart worm. I was told that if I wanted to work with this on line co I could drive over and pick up a Rx for a $5.00 fee. No More!!! I'm done!! Read Less
pajarito
13 Jun 2007
REPORT
I went to Hart Road Animal Hospital after a friend recommended their services. I took my cat for a checkup and the vet told me he needed his teeth cleaned because of tartar buildup and swollen gums. T... Read More
I went to Hart Road Animal Hospital after a friend recommended their services. I took my cat for a checkup and the vet told me he needed his teeth cleaned because of tartar buildup and swollen gums. They gave me a quote of nearly $500 for his teeth cleaning. They told me they would have to do a complete examination with lab tests, and put him under anesthesia to clean his teeth. I was outraged by the amount and the whole explanation, as it seemed crazy for me to pay more for my cat's teeth cleaning than I pay for my own. I asked another friend (who has a dog) what she does regarding vets. She referred me to Banfield's Wellness Plans. I signed up and I pay $12/month for my cat and I can take him twice a year to get consulations and they even have complementary physical exams on Tuesdays and Thursdays. I took my cat yesterday for his regular vaccinations and had the vet examine him. They told me he had tartar and swollen gums and gave me a package of cat chews that will take care of the problem for $15. Now THAT is a whole different ball game. I am very happy with the services they provided and because I have my cat signed up for their wellness plan, I saved $268 for the entire visit. They only things I had to pay for were the cat chews. :o) Read Less
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(503) 591-5282
16400 SW Hart Road Suite D
Beaverton Oregon 97007
Business Hours
Monday
Mon
07:30AM-18:00PM
Tuesday
Tue
07:30AM-18:00PM
Wednesday
Wed
07:30AM-18:00PM
Thursday
Thu
07:30AM-18:00PM
Friday
Fri
07:30AM-18:00PM
Saturday
Sat
08:30AM-14:00PM
Services
Allergies
Anaesthesiology
Boarding
Dental
Deworming
Euthanasia
Isolation Unit
Laboratory
Microchipping
Radiology (X-Rays)
Surgery
Vaccinations
Incorrect information? Let us know

Hart Road Animal Hospital

Beaverton, Oregon
(25)
16400 SW Hart Road Suite D
Beaverton Oregon 97007
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A great local veterinarian loves your pet (almost) as much as you do by providing the best preventive pet health care. From nose-to-tail veterinary medical exams to vaccinations, microchipping, dental care and surgery, you’ll find the vet your pet deserves at your neighborhood Banfield Pet Hospital®. We’re committed to partnering with you for your pet’s health and happiness, and your peace of mind with:• 900+ hospitals with convenient evening and weekend hours • Optimum Wellness Plans® for affordable and comprehensive care • Online access to your pet's medical records • And so much more! Banfield is here to take the best possible care of your furry family members. We hope to meet you and your pet soon!
Monday
07:30AM-18:00PM
Tuesday
07:30AM-18:00PM
Wednesday
07:30AM-18:00PM
Thursday
07:30AM-18:00PM
Friday
07:30AM-18:00PM
Saturday
08:30AM-14:00PM
Allergies
Anaesthesiology
Boarding
Dental
Deworming
Euthanasia
Isolation Unit
Laboratory
Microchipping
Radiology (X-Rays)
Surgery
Vaccinations
{{staff.biography}}
Abdul Ismail
29 Jan 2018
REPORT
Good service and they take good care of your pet :)
Ilene Griffis
10 Dec 2017
REPORT
Fabulous people, fair prices, loving care!
E C
1 Nov 2017
REPORT
I ended up paying $502 for my visit with two indoor cats. The doctor and technician together, made me feel that I should get THE BASICS, at the very least. If I don't get this xxxx shot, then I should... Read More
I ended up paying $502 for my visit with two indoor cats. The doctor and technician together, made me feel that I should get THE BASICS, at the very least. If I don't get this xxxx shot, then I should at least get the rabies vaccine, because rabies does exist in Oregon and your cat could get quarantined by the government and a bat could get inside my house--even though they knew my cats were indoors, without exception. I had already rejected the other vaccine so I felt pressured to accept at least the rabies one. And then the xxxx vaccine takes care of so many things--even though I had no idea what any of them were--and the doctor herself recommended it highly as another basic vaccine that should be repeated. And then the blood work--this, I was not even told what it would look for in my cats. I saw the price for my first cat, the one without the head bump, and because it was $171, I thought that it wasn't terrible. After they gave my cats the vaccines they didn't need, they gave me an updated invoice suggesting I get fecal testing done. This had not been discussed at the initial invoice discussion, and I realize NOW that they thought they could get extra money from me. I didn't realize it at the time and was only confused, and since it had been an extra on top of several extras, I said I would think about it, rejecting it. But even though I had already rejected two of the tests, the total STILL amounted to over $500. For my second cat, he did everything my first cat did, which totalled $171, but because the doctor claimed that the wound on his head might be "cancerous," they were going to do needlework and send it out to a lab. I knew this bump wasn't cancerous because it had started out as a mere scratch from playing with my other cat and had grown because he kept scratching it, not allowing it to heal. A scratch doesn't turn into cancer. But maybe the doctor didn't believe me. I was made to feel like I didn't have any authoritative say over my cat, and that this test was an absolute to make sure it wasn't cancerous. After the doctor went out, the technician brought additional invoices of what dental cleaning for both cats and the surgery for my one cat would be. The amounts were atrocious, and she said that they were more expensive than other places because they didn't "cut corners," and went on to explain each detail. The total for my cat with the head bump was over a thousand dollars. I asked for an invoice with just the surgery and not the dental cleaning to be emailed. She then brought some weight-loss food samples and a handful of flyers and kept talking endlessly, even though I knew my cats were frazzled and I wanted to get them as soon as possible. I don't need to have flyers explained to me at length. It was all mentally exhausting--because she was so cheerful I also had to maintain a happy exterior. Finally, I nearly cried when I saw the total at the cashier--$502 for what was initially in my mind supposed to be a basic exam and a checkup on my cat's head wound. I was dazed. I couldn't mentally process everything, and I realized that all the individual tests had added up to an overwhelming amount. But the friendly receptionist wouldn't stop talking. I know it's her job and I appreciated her doing it, but it made me even more depressed. I wondered if this hospital is just exploiting me and wringing money out of me. In the end, what had my cats really gotten? When I got home, I was so ashamed of my mental weakness and inability to say no, that I couldn't even tell the amount to my mom. After telling her about the visit, she told me that I'd been scammed. She comforted me telling me that I'd learned a lesson. I definitely did. I appreciate their friendliness to my cats, of course. They treated my cats gently and with kindness. That should be the case with all vets. I just felt afterward that I was being accused with huge smiles that as a loving cat owner I should do all these needless tests and vaccines because don't I love them? Read Less
Deven F.
6 Aug 2017
REPORT
Hart Road Animal Hospital and Dr. Smith is AMAZING! I don't know why I ever left but I learned my lesson and will never go anywhere else again. After several horrible experiences at the Beaverton Comp... Read More
Hart Road Animal Hospital and Dr. Smith is AMAZING! I don't know why I ever left but I learned my lesson and will never go anywhere else again. After several horrible experiences at the Beaverton Companion Pet Clinic, and their vet telling me to get rid of our very young cat because he has a treatable behavioral issue, we returned to Hart Road as we were previous clients. We were distraught and desperate. They welcomed us back, called our kitty a "fine little man", and committed to helping him live a more anxiety-free life. They were so kind and compassionate and we left feeling like we were actually getting some help for our guy. The entire team is wonderful, including the techs and the receptionists. I can't recommend Hart Road and Dr. Smith enough, we will never go anywhere else again! Read Less
Yolanda E.
6 Jun 2017
REPORT
-Relatively inexpensive-friendly staff-didn't have to wait long-Kind and gentle with my pet-The only thing less than perfect was that the vet seemed a little rushed even though the place did not look ... Read More
-Relatively inexpensive-friendly staff-didn't have to wait long-Kind and gentle with my pet-The only thing less than perfect was that the vet seemed a little rushed even though the place did not look busy when I was there. Read Less
Blythe W
10 Mar 2017
REPORT
The only place we will bring our cat!
Ellen W.
14 Dec 2016
REPORT
We love Dr. Smith. Hart Road Animal Hospital is definitely not as cheap as your budget clinic but prices are comparable, as in its worth the extra money to pay a bigger price for better quality doctor... Read More
We love Dr. Smith. Hart Road Animal Hospital is definitely not as cheap as your budget clinic but prices are comparable, as in its worth the extra money to pay a bigger price for better quality doctor. The quality of attention and care is excellent, and they take Care Credit. We also took our dog to Companion as the reviewer before this, not in Allen location so I can't speak for that one. Companion had a low office visit fee but vaccines are on par with Hart Rd. Read Less
Bryan Mabe
31 Oct 2016
REPORT
Hart Road Animal Hospital is a small, but very comfortable veterinary clinic. As small as it is, I haven't had any issues with scheduling or slow service. .the employees are very gentle and good at m... Read More
Hart Road Animal Hospital is a small, but very comfortable veterinary clinic. As small as it is, I haven't had any issues with scheduling or slow service. .the employees are very gentle and good at making you feel comfortable with giving them responsibility for your family pet. They explain everything to you rather than treat you like you don't know anything (some drs. and vets often do at other places). I recommend them for any issues you have with your pet. They're great people. Let them prove it to you.Read Less
Michael R.
18 Oct 2016
REPORT
We love the team out at Hart Road and have entrusted them with the care of our dogs for years. We've used them for everything - ranging from nail clippings to eye surgery - and they are reassuring, he... Read More
We love the team out at Hart Road and have entrusted them with the care of our dogs for years. We've used them for everything - ranging from nail clippings to eye surgery - and they are reassuring, helpful and professional. Dr. Smith is fantastic. Strongly, strongly recommend. Read Less
scott reese
11 Sep 2016
REPORT
Very attentive and focused.
Chloe G.
13 Jul 2016
REPORT
Let me first start by saying that I'm very picky about my vets. I've always had a lot of animals and used to work at several vet clinics and throughout the pet industry in nutrition and such. I just m... Read More
Let me first start by saying that I'm very picky about my vets. I've always had a lot of animals and used to work at several vet clinics and throughout the pet industry in nutrition and such. I just moved back to the area and was quite distraught to leave my last vet in the other state, who I had a close bond with as she had taken care and helped me nurse back to health all my rescue animals as well as fosters. I've been to several vets in the area and could tell off the bat that they were not for me. I visited Hart Road Animal Hospital today on the recommendation of two coworkers. I was very pleasantly surprised. All the staff were so caring and Dr Smith didn't talk to me like I was an idiot. It's a small vet in the heart of beaverton. Everything looked clean and we'll cared for. They went the extra mile and got my little dog a soft cushion to lay on and a fuzzy blanket to wrap her in while she was being examined. They explained everything they were doing and took the steps and tests needed to figure out what was going on with my pups eye. We went home with meds and scheduled a check up for next week. As well as reccomended me to a local dog cardiologist. My other dogs are due for their booster shots and we will do that all together next week. Dr smith was very pleasant and you could tell all the employees liked their job and genuinely cared about me and my little fur family. I will now be bringing all my pets here in the future and would recommend them to everyone. Thank you Hart Road. Read Less
Jenny Sheets
18 May 2016
REPORT
I will only ever take my cats here. Why? -Separate area for cats (room only used for cat appointments, complete with pheromone diffuser) -Staff knows how to treat cats compared to dogs. Very compete... Read More
I will only ever take my cats here. Why? -Separate area for cats (room only used for cat appointments, complete with pheromone diffuser) -Staff knows how to treat cats compared to dogs. Very competent and compassionate, efficient, and effective. -Doctor provides definitive recommendations for care; she is opinionated, which is a breath of fresh air if you've ever had a vet shrug at you and offer twelve different treatment options for you to choose from. -Cost of care often comes in under what they estimate for surgical procedures. -Doctor clearly wishes to minimize impact of care on the animal. If a followup visit isn't truly necessary (additional cost plus additional trauma for the animal), she won't schedule one. I had a minor surgery on my cat that I assumed would require a followup, but the doctor said that wasn't necessary due to her confidence in the procedure's efficacy. -Cost of care is lower than I would expect for a small clinic. I just paid $200 for a very delicate procedure that required pre-anesthesia screening, general anesthesia, a deep ear cleaning, careful removal of buildup on top of the eardrum, and medication. I would have expected to pay twice that much! This is a minimalistic clinic, but it is clean and run well. There is no upselling of anything (treatments, treats, food, etc.). They are professional, compassionate, and do what needs to be done - and ONLY what needs to be done - for your animal's health. Even as a low-income student, I have never had an issue with their prices, despite their being a small clinic. And I TRUST them, which means the world to me and my kitties. Read Less
Sue Connelly
27 Mar 2015
REPORT
Thank you Hart Road Animal Hospital, Best service and friendly staff. they were very responsive and compassionate with my pets needs. I will use them from now on. Thank you for taking care of Felix -R... Read More
Thank you Hart Road Animal Hospital, Best service and friendly staff. they were very responsive and compassionate with my pets needs. I will use them from now on. Thank you for taking care of Felix -Rich Shires. Read Less
Sara J.
11 Mar 2014
REPORT
My pitbull Charli is known and loved on site by everyone. They treat her like my child (because she is) and give her amazing care. I would consider myself a helicopter parent of my first pet and they ... Read More
My pitbull Charli is known and loved on site by everyone. They treat her like my child (because she is) and give her amazing care. I would consider myself a helicopter parent of my first pet and they answer my questions with patience and in detail. The thing that goes above and beyond for me is that they will submit all the pet insurance claims for me. This saves me so much time and hassle and I love this bonus. My last vet didn't offer this service and it will definitely keep me a loyal customer. Read Less
Jung K.
31 Aug 2013
REPORT
We love Corey (sp?) the vet tech!  She is just wonderful and great at nail grinding.  We met her during our first vet visit with Dr. Smith, who is also very thorough, gentle, and patient.  Unlike othe... Read More
We love Corey (sp?) the vet tech!  She is just wonderful and great at nail grinding.  We met her during our first vet visit with Dr. Smith, who is also very thorough, gentle, and patient.  Unlike other vets I have visited in the past, Dr. Smith was able to finally resolve a stubborn derm. problem because she really took the time for a thorough exam.  In other words, she didn't act like a know-it-all, condescending doctor.They are a little pricey, but I really appreciated Dr. Smith informing me about the price during the visit and wasn't like other vets who think patients will just automatically fork over money for any procedure. Read Less
Lex O.
27 Jul 2013
REPORT
We've been going to Hart Road for 4 years. They are so friendly, it's clear how much they adore animals. We have a dog and 2 cats who all actually like going to the vet because they love these doctors... Read More
We've been going to Hart Road for 4 years. They are so friendly, it's clear how much they adore animals. We have a dog and 2 cats who all actually like going to the vet because they love these doctors and techs. We've referred two other families and they agree that Hart Road is the best! Read Less
Carrie T.
22 Oct 2011
REPORT
My dog was very sick and these vets cured her!   I had been to other vets for her skin problems, and kept getting the same things done.  They were all so friendly and knowledgable.  I will always go b... Read More
My dog was very sick and these vets cured her!   I had been to other vets for her skin problems, and kept getting the same things done.  They were all so friendly and knowledgable.  I will always go back, and I am getting a kitten soon.  I do not think they were too expensive for what I got, and the visit was very personal. Read Less
Carriedogmom
22 Oct 2011
REPORT
I really like these vets- they know a lot and really told me everything. I was so happy they helped my dog and I told my friends to go there too. I did not think the prices were any worse than elsew... Read More
I really like these vets- they know a lot and really told me everything. I was so happy they helped my dog and I told my friends to go there too. I did not think the prices were any worse than elsewhere, and they give me personal care, not just an assembly line. They were telling me why my dog did not need a vaccine I thought she would need. Read Less
A Google User
3 May 2010
REPORT
I'm a frequent flyer at the vet clinic with four dogs and a cat. I find their service to be friendly and professional, and you can tell they really care about their clients. I don't normally write r... Read More
I'm a frequent flyer at the vet clinic with four dogs and a cat. I find their service to be friendly and professional, and you can tell they really care about their clients. I don't normally write reviews, but I was a bit disturbed by the really horribly negative review below, especially regarding pricing. Hart Road isn't out of line with other clinics (and yes, long ago when I only had 2 dogs I used to take them to Companion). You won't regret trying them. Read Less
Nicholas Libby
8 Mar 2010
REPORT
We had to put a family pet down and they were very kind and careful about it all. Gave us all the options we could take and explained everything very thoroughly. Definitely not a happy thing to go thr... Read More
We had to put a family pet down and they were very kind and careful about it all. Gave us all the options we could take and explained everything very thoroughly. Definitely not a happy thing to go through but the staff here sure take a bit of the sting out of it. Read Less
Stefanie M.
23 Oct 2009
REPORT
This animal hospital has very poor customer service! I called to ask a few questions and the receptionist was very rude and had a lot of attitude! I couldn't believe it! They definitely won't be getti... Read More
This animal hospital has very poor customer service! I called to ask a few questions and the receptionist was very rude and had a lot of attitude! I couldn't believe it! They definitely won't be getting my business or from anyone else I know!Costs of products or services do not matter to me. What matters is quality of the care. I'd much rather pay a higher vet bill than be treated poorly by staff members. Also, knowing my pet is truly being taken care of and show compassion, matters most to me. Read Less
anna0007
17 Aug 2009
REPORT
I went to Companion Pet Clinic (CPC) in the end, since Hart Road vets are such quacks and theifs. Cost comparison: CPC vs Hart Rd Office visit: $26 vs $50 Revolution medicine: $16 vs $28 Fecal sampl... Read More
I went to Companion Pet Clinic (CPC) in the end, since Hart Road vets are such quacks and theifs. Cost comparison: CPC vs Hart Rd Office visit: $26 vs $50 Revolution medicine: $16 vs $28 Fecal sampling: $16.50 vs $28 Antibiotic Eye Drops: $14 vs $23 Teeth Cleaning: $150 vs $300 This is just to name a few cost differences. The vets at Hart Road are all out to get you to pay ridiculous amounts. The vet (Dr Smith) prescribed 3 different expensive medicines for my cat's symptoms despite my verifying a few times if those medicines were truly necessary. It didn't seem like my cat needed all these medicines. But the vet insisted (of course, since she wanted to make money), and told me the price of the medicines. They seemed really expensive, so i told her i would like to buy them online instead (like 1800petmeds) and for her to just write me a prescription, but she said my cat needed the medicines immediately or else. So i got fooled and paid up for everything. One week later, my pet's ear symptoms have gotten worse. So i went to a different vet (CPC), who diagnosed differently and gave me much cheaper medicines, and now my cat is doing well. Not only are Hart Rd vets completely incapable of even diagnosing your pets correctly, they purposely try to trick you into buying unnecessary medicines to milk as much money out of you as possible. I went to Companion Pet Clinic (CPC) in the end. Cost comparison: CPC vs Hart Rd Office visit: $26 vs $50 Revolution medicine: $16 vs $28 Fecal sampling: $16.50 vs $28 Antibiotic Eye Drops: $14 vs $23 This is just to name a few. Read Less
Anndee80
9 Jan 2009
REPORT
Love this vet clinic. Small, friendly, helpful, caring. Prices are about the same in all the nearby vets. But this vet goes out of her way to explain all problems. She also has a great free pupp... Read More
Love this vet clinic. Small, friendly, helpful, caring. Prices are about the same in all the nearby vets. But this vet goes out of her way to explain all problems. She also has a great free puppy class on Saturdays. Never heard of that before. The class is to teach the puppies that vets are a good place to visit. The puppies play with each other, get lots of treats and get fun exams and nail trims. The vet said she wants to make sure that the puppies grow up to be dogs that are not traumatized by going to the Vet. What a fantastic idea. I live in the neighborhood, so when we go out for walks we stop by to talk. We are always welcomed. This vet reminds me of old times, small town friendlness and helpfulness. Read Less
malisonj
11 Jun 2008
REPORT
I started going to Hart Road when I got my two puppies. The first check up ended up costing $399.00 for both. I was shocked! I thought perhaps it was because it was the very first time they had bee... Read More
I started going to Hart Road when I got my two puppies. The first check up ended up costing $399.00 for both. I was shocked! I thought perhaps it was because it was the very first time they had been to the vets. Oh...how wrong I was. I went back two days later because one of my dogs had what appeared to be a cold and they thought he needed Xray. The visit ended up costing me $400. Three hundred was for the x ray and 100 was for an office visit/exam even though we were just there two days earlier. The dog ended up needing surgery and through their recommendation I found a surgeon to perform a necessary who asked to see the X rays taken at Hart Road. I requested them and they charged me $25.oo to borrow them and would credit me when they got the X Ray back. I already paid $300 for them!!!!! For my other dog I was quoted an $800. fee to get him neutered, I checked around and ended up getting him neutered at another vet and a id chip installation for under $100. I don't know why I kept going back. I just wanted consistent care for my dogs. But I can't anymore. Last night my dog tore his dew claw out just before they closed. They recommended an emergency vet. I live less than three blocks from Hart road. I ended up calling Aloha Vet who were closing and they stayed open to care for my dog even though they have never seen him. And finally, this morning I ordered meds for my dog from an on line pet med co. My vet refused to verify the Rx for Heartgard even though it will save me money and ensure my dogs from Heart worm. I was told that if I wanted to work with this on line co I could drive over and pick up a Rx for a $5.00 fee. No More!!! I'm done!! Read Less
pajarito
13 Jun 2007
REPORT
I went to Hart Road Animal Hospital after a friend recommended their services. I took my cat for a checkup and the vet told me he needed his teeth cleaned because of tartar buildup and swollen gums. T... Read More
I went to Hart Road Animal Hospital after a friend recommended their services. I took my cat for a checkup and the vet told me he needed his teeth cleaned because of tartar buildup and swollen gums. They gave me a quote of nearly $500 for his teeth cleaning. They told me they would have to do a complete examination with lab tests, and put him under anesthesia to clean his teeth. I was outraged by the amount and the whole explanation, as it seemed crazy for me to pay more for my cat's teeth cleaning than I pay for my own. I asked another friend (who has a dog) what she does regarding vets. She referred me to Banfield's Wellness Plans. I signed up and I pay $12/month for my cat and I can take him twice a year to get consulations and they even have complementary physical exams on Tuesdays and Thursdays. I took my cat yesterday for his regular vaccinations and had the vet examine him. They told me he had tartar and swollen gums and gave me a package of cat chews that will take care of the problem for $15. Now THAT is a whole different ball game. I am very happy with the services they provided and because I have my cat signed up for their wellness plan, I saved $268 for the entire visit. They only things I had to pay for were the cat chews. :o) Read Less
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