I ended up paying $502 for my visit with two indoor cats. The doctor and technician together, made me feel that I should get THE BASICS, at the very least. If I don't get this xxxx shot, then I should... Read More
I ended up paying $502 for my visit with two indoor cats. The doctor and technician together, made me feel that I should get THE BASICS, at the very least. If I don't get this xxxx shot, then I should at least get the rabies vaccine, because rabies does exist in Oregon and your cat could get quarantined by the government and a bat could get inside my house--even though they knew my cats were indoors, without exception. I had already rejected the other vaccine so I felt pressured to accept at least the rabies one. And then the xxxx vaccine takes care of so many things--even though I had no idea what any of them were--and the doctor herself recommended it highly as another basic vaccine that should be repeated. And then the blood work--this, I was not even told what it would look for in my cats. I saw the price for my first cat, the one without the head bump, and because it was $171, I thought that it wasn't terrible. After they gave my cats the vaccines they didn't need, they gave me an updated invoice suggesting I get fecal testing done. This had not been discussed at the initial invoice discussion, and I realize NOW that they thought they could get extra money from me. I didn't realize it at the time and was only confused, and since it had been an extra on top of several extras, I said I would think about it, rejecting it. But even though I had already rejected two of the tests, the total STILL amounted to over $500.
For my second cat, he did everything my first cat did, which totalled $171, but because the doctor claimed that the wound on his head might be "cancerous," they were going to do needlework and send it out to a lab. I knew this bump wasn't cancerous because it had started out as a mere scratch from playing with my other cat and had grown because he kept scratching it, not allowing it to heal. A scratch doesn't turn into cancer. But maybe the doctor didn't believe me. I was made to feel like I didn't have any authoritative say over my cat, and that this test was an absolute to make sure it wasn't cancerous.
After the doctor went out, the technician brought additional invoices of what dental cleaning for both cats and the surgery for my one cat would be. The amounts were atrocious, and she said that they were more expensive than other places because they didn't "cut corners," and went on to explain each detail. The total for my cat with the head bump was over a thousand dollars. I asked for an invoice with just the surgery and not the dental cleaning to be emailed. She then brought some weight-loss food samples and a handful of flyers and kept talking endlessly, even though I knew my cats were frazzled and I wanted to get them as soon as possible. I don't need to have flyers explained to me at length. It was all mentally exhausting--because she was so cheerful I also had to maintain a happy exterior.
Finally, I nearly cried when I saw the total at the cashier--$502 for what was initially in my mind supposed to be a basic exam and a checkup on my cat's head wound. I was dazed. I couldn't mentally process everything, and I realized that all the individual tests had added up to an overwhelming amount. But the friendly receptionist wouldn't stop talking. I know it's her job and I appreciated her doing it, but it made me even more depressed. I wondered if this hospital is just exploiting me and wringing money out of me. In the end, what had my cats really gotten? When I got home, I was so ashamed of my mental weakness and inability to say no, that I couldn't even tell the amount to my mom. After telling her about the visit, she told me that I'd been scammed. She comforted me telling me that I'd learned a lesson. I definitely did.
I appreciate their friendliness to my cats, of course. They treated my cats gently and with kindness. That should be the case with all vets. I just felt afterward that I was being accused with huge smiles that as a loving cat owner I should do all these needless tests and vaccines because don't I love them? Read Less